CORPORATE PERFORMANCE MANAGEMENT

IntroductionThis course shows a step-by-step methodology to build and implement a balanced scorecard strategic management system, either public or private sector. It includes a hands-on workshop to allow you to get practice in developing the balanced scorecard for a typical organization. You will have an opportunity to address some specific issues in your own organization.

ObjectivesUpon completion of the course, the participants will learn:1. How balanced scorecard is used to improve organization performance3. How the balanced scorecard applies to different types of organizations4. How to build and implement a balanced scorecard in 5. How to develop Strategy Directions, Strategy Maps, and initiatives for improving organization strategy and processes6. How to develop more meaningful performance measures7. The correct sequence of steps that are necessary to build a strategy- focused organization8. How a scorecard system can drive a performance-based budget and employee accountability.

Content1. BSC Perspectives - Differences when applied to the Private Sectors as compared to the Public Sectors2. Developing Strategic Statements (Vision, Mission, Goals, Objectives), plus Core Values and SWOT Analysis3. Alignment versus Cascading4. Developing the Strategy Map5. Identify the Scorecard (Strategic Objectives plus Owners, Key Performance Measures, Targets)6. Develop the Scorecard (Strategic Objectives, Key Performance Measures, Targets, Initiatives [projects, programs, specific tasks] and Initiatives Owners)7. Develop Action Plan (Initiatives are given targets and allocations of the resources)8. Establish Strategic Management Office (SMO to monitor effective BSC Implementation) and Identify BSC Core Teams

Speaker’s ProfileProfessor Awaluddin Mohamed Shaharoun has held many administrative posts within the university as Head of Department (5 years), Deputy Dean (8 years) and currently he is the Dean of UTM Razak School of Engineering and Advanced Technology. He helped UTM to develop its Balance Scorecard System in 2010. He has conducted 2 strategic planning sessions with University Malaysia Kelan-tan in 2011. He has also been appointed as a consultant by the Malaysian Board of Engineers in 2008 to develop their Balance Scorecard System. Within UTM, he has been appointed as advisor to various schools and faculties to help their strategic planning sessions and develop their scorecard, KPIs and initiatives.

Duration 3 Days

INTRODUCTION AND PRACTICE OF BALANCED SCORECARD

Contact InformationDr. Mohd Azri Mohd Izhar UTM Razak School of Engineering and Advanced TechnologyUniversiti Teknologi Malaysia Kuala LumpurJalan Semarak54100 Kuala Lumpur, MalaysiaTel : +603-21805295Fax : +603-21805422Email : mohdazri@ic.utm.myWebsite : razakschool.utm.my

(Valid from 1 March 2014 until 31 December 2014)

Terms and Conditions1. The programme fee quoted is for short course package for between 20 to 30 participants based on per person basis. The programme requires a minimum of 20 participants and a maximum of 30 participants per batch to run.2. The organiser has the right to make any amendments that they deem to be in the best interest of the course.

4. A 50% refund of the deposit will be made for written cancellation made 30 days prior to the programme commencement date. No refunds will be made thereafter. A substitute may be

Confirmation

• Letter of undertaking detailing the number and names of participants and the scheduled

• 30% reservation deposit to be made 45 days prior to commencement date of short course.• Balance payment due to be paid upon commencement of programme.