Introduction to ABPMP Guide to the BPM Common Book of Knowledge™

Why is it so important to YOU?

By: Filipe Pinto

Chief Architect M2MSys®

Atlanta, GA

November, 19th 2008

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Agenda CBOK™ Introduction

A New Breed of Professional – The BPM Professional

What is the BPM CBOK™?

Why is the CBOK™ important?

Who created the CBOK™?

CBOK™ Knowledge Areas: Business Process Management (Modeling, Analysis, Design,

Performance Measurement, Transformation)

Process Management Organization

Enterprise Process Management

BPM Technology

News from the ABPMP Georgia Chapter!

•Why we need it?

•What it is?

•Why is it important?

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A New Breed of Professional “There is a new professional in the business world

today, the business process professional. The work they do is critical to the future of competitive organizations today.”

“…business can’t wait for someone to tell them the “best” way to do this, they have to do this work today and there just aren’t enough knowledgeable skilled people to go around.” - Brett Champlin - President of the ABPMP BPM Strategies October 2006

The world needs to accelerate the formation competent BPM Professionals to overcome the enormous challenges ahead.

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What is the BPM CBOK™? BPM is a constantly evolving discipline.

BPM evolves based on practical experience and

academic research.

BPM knowledge is assembled in books, articles, blogs,

presentations, process models and best practices.

The BPM Common Body of Knowledge (BPM CBOK™)

provides BPM Professionals a comprehensive overview

of the issues, best practices and lessons learned

commonly practiced as collected by the ABPMP.

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Why is the CBOK™ important?

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Who created the CBOK™? The development and management of the Guide to

the BPM CBOK™ is the responsibility of the

Education Committee within the ABPMP.

At this time, the Guide will only be provided to

solicit input from ABPMP professional members and

recognized industry experts who are members of

the ABPMP Education Committee Advisory Group.

Subsequent releases will be made available to the

general public.

CBOK™ Knowledge Areas

Process

Modeling

Process

Analysis

Process

Design

Process

Perform.

Mngmt.

Process

Trnsfrm.

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Business Process Management• BPM is a disciplined approach to identify, design,

execute, document, measure, monitor, and control

both automated and non-automated business

processes to achieve consistent, targeted results

aligned with an organization’s strategic goals.

• This section explains key concepts such business,

process, customer value, the nature of cross-

functional work, process types, process

components, BPM lifecycle, critical skills and

success factors

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BPM.Process Modeling Process Modeling enables people to understand,

communicate, measure, and manage the primary

components of business processes.

This section explains the purpose and benefits of

process modeling, a discussion of the types and uses

of process models, and the tools, techniques, and

modeling standards.

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BPM.Process Analysis Process Analysis assesses the efficiency and

effectiveness of business processes.

This section describes the use of process models

and other process documentation to validate and

understand both current and future state processes.

A variety of process analysis types, tools and

techniques.

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BPM.Process Design Process Design creates specifications for business

processes within the context of business goals and process performance objectives.

It defines how the organization’s resources should interact with both internal and external processes.

It is the intentional and thoughtful planning for how business processes function and are measured, governed and managed.

This section explores process design roles, techniques, and principles of good design along with an exploration of common process design patterns and considerations such as compliance, executive leadership and strategic alignment.

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BPM.Process Performance

Measurement This chapter is currently under development.

Key process performance definitions

Importance and benefits of performance measurement

Monitoring and controlling operations

Alignment of business process and enterprise performance

What to measure

Measurement methods

Modeling and simulation

Decision support for process owners and managers

Considerations for success

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BPM.Process Transformation Process transformation addresses process change.

Process changes are discussed in the context of a

business process lifecycle.

This section describes various process

improvement, redesign and reengineering

methodologies, including with the tasks associated

with implementing process change.

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Process Management

Organization The process management organization addresses

the roles, responsibilities and reporting structure

to support process-driven organizations.

This section defines the cultural considerations, the

cross-functional-team-based performance of a

process driven enterprise and defines the

importance of business process governance, along

with a variety of governance structures.

Introduces the BPM Center of

Expertise/Excellence (COE).

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Enterprise Process Management Enterprise process management manages the

enterprise process portfolio to ensure that it supports

corporate or business unit strategies and provides a

method to manage and evaluate initiatives. At its core,

it is driven by the need to maximize the results of

business processes consistent with business strategies

and functional goals.

This section identifies tools and methods to assess

process management maturity, it identifies several

Business Process Frameworks and the notion of process

integration.

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BPM Technology BPM is a management discipline supported and

enabled by technology, which includes stand-alone

tools to assist BPM professionals and workers in BPM

related activities, as well as integrated Business

Process Management System (BPMS).

This section describes the technologies available

to support the planning, design, analysis,

operation, and monitoring of business processes.

BPM standards, methodologies and emerging trends

are also covered.

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Thank you! Become a member of the ABPMP. As a member you

will have free access to the BPM CBOK™

For more information about becoming Certified Business Process Professional (CBPPTM) please visit the ABPMP site – www.ABPMP.org

Visit the ABPMP Georgia blog to read about BPM topics pertinent to the Georgia BPM Professionals -http://abpmpga.blogspot.com/

Visit the ABPMP Georgia Website to know more about your local Chapter -http://abpmp.ga.googlepages.com/