INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where...
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Transcript of INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where...
INTRODUCING
OUR VISION
To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher commissions from a group of select, global suppliers.
This innovative model will allow seamless interaction between agencies and suppliers across all continents.
CCRA’s GLOBAL NETWORKBUSINESS MODEL
with a percentage of all monthly subscriber fees.
A Travel Agency Distributor will be appointed in each market.
The Distributor will be compensated
DISTRIBUTOR CRITERIA
• IATA appointment• Minimum of 10 years in business• Strong local / regional presence• Multi product mix (corporate/leisure/group/tour)• Ranked in the top 20% of sales in market• Desire to grow their revenues• Entrepreneurial culture• Willing to commit resources to develop local market
network and maintain on-going relationship with partners within that network
DISTRIBUTOR BENEFITS
• New revenues streams from:Membership feesSupplier overridesIncremental business
• Achieve prominence in market
DISTRIBUTOR RESPONSIBILITIES
The distributor will be responsible for:• Adding multiple Network Partners in their
assigned territories with guidance from CCRA executives and staff
• Training Network Partners how to maximize revenues from global suppliers
• Introducing supplemental technology• Adding local products and services for the
benefit of Network Partners in their respective markets
NETWORK PARTNERS CRITERIA
• Any entity that is in the business of selling travel to consumers or corporations
• Can be IATA approved or work as an Independent agency
• Distributor determines who can join the network
NETWORK PARTNERS BENEFITS
• Higher level of commissions in most segments of travel products
• Direct access to CCRA’s hotel booking portal• Able to book inbound products in any
geographical area ‘directly’• CCRA’s Global Network will facilitate direct
connections to dozens of suppliers within their markets and around the world
AFFILIATE (Supplier) BENEFITS
• Open access to unlimited new markets• Advertising on portal to reach over 4,000
travel entities and more than 52,000 individual travel agents in the US
• Targeted marketing opportunities
CCRA’S RESPONSIBILITIES
• Establish criteria for selecting Distributors in each market
• Help each Distributor understand how to develop a robust Partner Network – including how to integrate additional suppliers
• Determine which products and services will benefit each market that can then be offered globally
• Prepare legal agreements between Distributors and Network Partners
• Distribute revenues back to Distributors• Negotiate global agreements • Organize yearly meetings in each market
Local DominanceGlobal Distribution
International Reach
Purchasing Power
Operational Support
Marketing Expertise
International Networking
Technical Innovation
GLOBAL REACH
Access to • A global B2B customer base for local
products and services• US inbound (receptive) products• Sport event tickets to venues around
the globe• Net and commissionable rates at
160,000 hotels worldwide via CCRAtravel.com
PURCHASING POWER
• Volume purchasing discounts on travel related products
• Global supplier discounts – all segments• Access to net and commissionable rates (up to
15%) on hotels booked through CCRAtravel.com• Negotiated GDS rates through the CCR rate code • Preferred Amadeus relationship • Air sourcing • Travel insurance• Corporate procurement opportunities
MARKETING EXPERTISE
• Destination intelligence • Higher visibility in each market with
press releases prepared through CCRA’s Marketing Division
• Marketing tools - support in preparing private label e-blasts and mailers promoting ‘deals’ offered by suppliers
INTERNATIONAL NETWORKING
• Global Networking with peers within the Network and high visibility with suppliers through global agreements
• Yearly regional networking meetings • FAM trips to/from all markets
TECHNOLOGY INNOVATION
During the worst downturn in the global travel industry, CCRA continued to invest in technology• Portal enhancements that allow for 15% (and
more) commissionable rates and weekly commission reconciliation
• Web service technology that makes our portal inventory available for travel partners to host on their sites
• Accounting software that integrates call center activity with AR and AP – with online reporting
• New reporting and analysis tools that allow CCRA to track and analyze the performance of its vendors and suppliers
OPERATIONAL SUPPORT
• 24/7 emergency call center• Management reports• Benchmarking
24/7 CALL CENTER SOLUTIONS
Agencies within a Distributor Network enjoy Preferred Customer status with CCRA 24/7 Call Center Solutions• Toll-free access from virtually anywhere
in the world • We record every call. No more “he
said/she said” resolution issues• Our agents have a average of 14 years
travel industry experience• Exclusive to network partners: 5 free
travel support calls from anywhere in the world when you join a Zymphony network
CCR RATE CODE
Rate and Reach Around the World• Save time and money across the
country and around the world with the ccr/ccra negotiated rate codes
• Our program features over 25,000 hotels in 6,134 cities and 154 countries
• Access some of the most competitive rates in the marketplace
• We audit our hotel partners regularly• Network Partners will automatically be
linked to the CCRA negotiated rate
CCRATRAVEL.COM
CCRA’s proprietary hotel reservation system is the industry’s premier option for travel agents with no access to the GDS.• Real time rates and inventory at over
160,000 hotels worldwide• Access to both net and
commissionable rates• Weekly commission reconciliation and
payment
LOCAL PRODUCTS AND SERVICES
• A listing of local products and services available in each market that can be offered locally, regionally and/or globally to all network participants
• Regular promotion of these products to each network
FINANCIAL MODEL
• Network Partners will benefit from enhanced commissions, global networking opportunities and obtaining a higher profile in their markets
• Network Partners will pay a monthly, quarterly or yearly fee to receive all benefits mentioned
FINANCIAL MODEL DETAIL AND BENEFIT
• Alone, an agency does $1,000,000 (any currency) in sales per year and earns at best a 10% commission over all products sold or $100,000…
• If they join ZYMPHONY (and use our products and services) they can earn approximately 15% or $150,000
• The monthly fee shall be no more than $1,200 PER YEAR – or 2.4% of the incremental income an agency of their size could earn
WELCOME TO
Local Dominance Global Distribution
Q and A