Introducing agile principles and management to a library organization : IATUL35
Leadership & Management
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Introducing agile principles and management to a library organization
Daniel ForsmanChalmers University of Technology
Gartner Hype Cycle for Emerging technologies 2013
I will recognize that the universe of information culture is changing fast and that libraries need to respond positively to these changes to provide resources and services that users need and want
- Laura Cohen, Librarian 2.0 Manifesto, 2006
Who are the people we are designing for? What is the activity (or activities) they are trying to do? And what are the contexts in which they are trying to operate?
Ask the librarians, the users… ?
“One of the worst ways of approaching design is to let the customers do it. Customers are good at pointing out a need, a pain point in the market, but they are lousy at solving the problem.”
Eric Ries’s Build-Measure-Learn feedback loop and the Think-Make-Check UX cycle
Think Mobile Firstyes, even for library services
Discovery and delivery
Support and systems