Intro to E-Commerce

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© SUGIHARTO, SH.MM GICI Business School

the Evolution of Corporate Computing & internet technology

C o m p u t i n g t e c h n o l o g y B u s i n e s s a p p l i c a t i o n

Mainframes Computers 1950-1975Transaction automation, Payroll,

Accounts receivable

Mini Computers 1970-1980 Business function automation,

Marketing, HRM, Design

Personal Computers 1980-presentDesktop automation, Word

processing, Spreadsheets,

Databases

Local Area Network / Server

Computing 1980-present

Workgroup automation, Documents

sharing, Project management,

Messaging and E-mail


the Evolution of Corporate Computing & internet technology

C o m p u t i n g t e c h n o l o g y B u s i n e s s a p p l i c a t i o n

Enterprise-Wide Computing

1990-present

Enterprise-wide automation,

Resource planning systems,

Integrated finance-manufacturing

systems, Human resource planning

Internet and World wide web

1995-present

Industrial system automation, Supply

chain management, customer

relationship management, Channel

management systems


The multidiscipline Concerned with E-Commerce

Sociology

Finance /

Accounting

Management

Marketing

Computer

Science

Management

Science

Information

System

Economics


E-Commerce Vs. e-business

e-businessrefers to conducting business

activities, including business

to business activities, using

electronic communication


e-businessI nvo lve s

Digital enablement of transactions

and processes within a firm,

involving information systems under

the control of the firm

E-business does not involve

commercial transactions across

organizational boundaries where

value is exchanged


e-commerceElectronic commerce is the

use of technology, in particular

the Internet, to conduct

business

R e f e r s t o

Buying

Selling

Electronically

Interactively

Digitally enabled commercial transactions

between organizations and individuals

include all transactions mediated by digital

technology

Commercial transactions involve the

exchange of value across organizational or

individual boundaries in return for products

or services


E-Business

System

E-Commerce

System

Technology

infrastructure

FIRM

The Difference Between

E-commerce and E-Business

CUSTOMERS

SUPPLIERS


The exchange of goods and services

for money, consists of:

Buyersthese are people with money who

want to purchase a good or service

Sellersthese are the people who offer

goods and services to buyers

Producersthese are the people who create the

products and services that sellers

offer to buyers


Product or Services

a Place from which to sell the products

Methods to attract consumers / market

Methods to accept orders

Payments Methods

Methods to deliver the services or goods

Sometimes customers do not like what they

buy, so you need a way to accept returns

Need a customer service and technical

support department to assist customers

with products.


THE BIRTH OF E-COMMERCE


1969 started as US Government Project

The purpose was to create a net that can

function even if one center is destroyed in a

military attack.

“Hub and spokes” can be useless if the hub is

destroyed. Network can continue to be

functional even if some nodes are destroyed,

as long as information can pass through other

nodes.

Effective in 1971 with computers on both

coasts of the US.


In 1980’s Personal computers or terminals

were connected to a server.

The server was a mainframe, or connected to a

mainframe computer.

The mainframe was connected to another

mainframe of the company in another location

via dedicated lines

Only large companies could afford the expense

and investment in equipment

E-commerce has changed over time. Originally

E-commerce meant the facilitation of

commercial trans electronic using technology

such as EDI.

The E in e-commerce refers to the technology

– electronic, the commerce means traditional

business models.


Connections across countries and continents

made through dedicated fast lines.

A company may have one local network (LAN), which is connected

to the Internet through a Regional network. Well established in

N.A., Europe and certain Asian countries.


Mainframes

term for very large

computers, used to

handle large amount

of data or complex

processes, and the

main advantage is

reliability

Mainframes

medium sized, less

expensive and smaller,

usually a server

Microcomputer

PC or laptop,

work stations

with computing

capabilities

single-users

systems linked

to form a

networkServers

Server is a dedicated device to

perform a specific task, such as DB2,

printing, software applications etc.

dedicated to one task.eg. Network

server manages network traffic, print

server managers the printers and print

functions.


Series of points or nodes interconnected

by communication paths.

Node is a connection point for

transmitting data

Network can interconnect with other

networks to form global networks

THE Network

BENEFITS

Facilitates resource sharing

Provides reliability

COST effective

Provide a powerful medium across geographical divide


Type Of Signal Either voice or data signal for telephones

Nature of

connection

Connection : dial up, dedicated has implication for

security, and cost

Types of

physical links

Physical : optic fiber, coaxial cable, and types of wires

e.g.: copper

TopologyDescribes the configuration or arrangement, bus, star

or ring network

Communication

model Either a client / server or peer to peer model

Geographical

distance

Local Area Network (LAN), small area share a single

server. Metropolitan Area Network (MAN) covers LAN.

Wide Area Network (WAN) covers MAN. Internet a

network of networks that covers the entire globe


Allows any two computers to communicate and exchange data.

The Internet transfers data packets among computers.

Each packet is identified by the sender address and a receiver

address.

The sender´s computer transfers the data packet to another

computer on the Internet, which transfers it to a chain of other

computers until it reaches the final destination.


every computer

on the Internet

has an IP address

Internet uses

TCP/IP

IP address is numerical, separated by dots Works with DNS

(domain name system) created to pair an IPP address with a

domain name such as www.abc.com. Domain names must be

registered.

.com

.net

.mil

.gov

.int

.org

.edu

.ac


Technology first adopted to increase

efficiency – doing the same tasks

faster e.g. word processing instead

of typing

Technology next adopted to

increase effectiveness – doing

tasks not only faster but better

e.g. spreadsheets transformed

finance and accounting (as well

as science and other fields)


THANK YOU FOR LISTENING

1st Meeting

Business Communication

STIE GICI Business School

October 2013

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Intro to E-Commerce

Education

Transcript of Intro to E-Commerce