Interviewing skills - Part2 - Advanced
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Transcript of Interviewing skills - Part2 - Advanced
1
Advanced Skills
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First Role Play
Interview Role Play
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AgendaAdvanced Skills
• A good Interviewer• Details during the Interview• Observing reactions
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Progress
• A good Interviewer• Details during the Interview• What to Observe?
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A good Interviewer
• Is Prepared and Organized• Is Good Listener• Asks the Right Questions• Maintains Eye Contact with the Interviewee• Listens More Than He Talks• Dresses "Appropriately"
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Progress
• A good Interviewer• Details during the Interview• What to Observe?
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Details of the interviewee
Control
Sell Themselves
Application/
Resume
Little or no eye contact
Unusual/awkward situation
s
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Progress
• A good Interviewer• Details during the Interview• What to Observe?
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Progress
• A good Interviewer• Details during the Interview• What to Observe?
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What to Observe?
• Posture• Proxemics• Eyes• Facial Expressions• Gestures• Breathing Rate
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NOTE
Body language tends not to include:the pace, pitch, and intonation, volume,
variation, pauses, etc., of our voice.
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Posture
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Proxemics
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Eyes
Rightcreating, fabricating,
guessing, lying, storytelling
Leftrecalling, remembering,
retrieving 'facts'
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Eyes
Up & Rightvisual imagining, fabrication, lying
Up & Leftrecalling images,
truthfulness
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Eyes
Down & Rightaccessing feelings
Down & Leftself-talking, rationalizing
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Eyes
Direct (Talking)honesty - or faked
honesty
Direct (Listening)attentiveness, interest,
attraction
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Eyes
Rubbing Eyes widening eyes
blinking frequentlyEye Shrug (Rolling)
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Second Role Play
Interview Role Play
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Practice
Interview Role Play
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Mouth
Pasted smile
Tight-lipped smile
Teeth grinding
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Mouth
Chewing pen or pencil Nail Biting
Hand over mouth
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Third Role Play
Interview Role Play
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Head
Head noddingHead held high
Head Shaking
Head tilted downward
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Arms
• Crossed arms = possibly defensive• Crossed arms + crossed legs = probably
defensive• Crossed arms + crossed legs + frowning +
clenched fists = definitely defensive, and probably hostile too.
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Fourth Role Play
Interview Role Play
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Thank YOU