Interviewing skills - Part1 - Basics

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Interviewing Skills

description

This Presentation provide guidelines on the basic information on How to make an interview, Tools, and Difficult interviewees.

Transcript of Interviewing skills - Part1 - Basics

Page 1: Interviewing skills - Part1 - Basics

Interviewing Skills

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Interviewing SkillsMaking Interview

Basic SkillsHow to make Interview?

Advanced SkillsHow to Make Best of Interview?

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Expectations“We practiced on interviews many times and that

was helpful.feed backs after the practice was very useful”“Organized material

many workshops and interactionto the point presentation”

“Role plays were

effective”

انه صبر وعنده معانا جدا متعاون كانخارج لو حتى براحة حاجة كل يفهمنا

الموضوع

“I really liked the training it certainly answered a lot of my questions about interviews :) ”

“I forgot to say 7aga bs, I enjoyed both sessions gdan w kano gamdeen awee w nhrda

kant advanced w kawya gdan =D Thanks alot :)

plz tedena l slides if possible 3shany w 3shan l nas l magatsh nhrda. Thanks again :)”

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Who I am?

•H.H.H.• My Experience:– 8 Years with STP – Start-Up Activity– Start-UP NGO– Trainer For other Student Activities: C.C. (Credit Club),

Update, BE (Better Engineer)

• Currently Working in Vodafone VIS

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Thanks to

Learn

Affect

Lead

ChangePart of Community

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Basic Skills

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AgendaBasic Skills

• Introduction.– What is an Interview?– Types of interviews.

• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.

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Self-Evaluate

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Scoring1. Yes (3 Points) No(1 Points)

C (5 Points) C (3 Points)

D (7 Points) D (5 Points)

5 minutes (3 Points) 5 minutes (1 Points)

C (2 Points) C (2 Points)

A (3 Points) A (3 Points)

E (3 Points) E (1 Points)

D (5 Points) D(2 Points)

B (4 Points) B(4 Points)

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Results

• Newbie(1-10)– A newcomer, or somebody inexperienced in any profession.

• Amateur(11-21)– A person attached to a particular pursuit, study, or science in a Non-

professional or unpaid manner.

• Professional(22-35)– A person who has completed formal education and training in one

profession.

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Progress

• Introduction.– What is an Interview?– Types of interviews.

• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.

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Introduction

Do you remember why are we here?

Why make an interview?

Students make an interview!!!!

Using Authority of interview…..

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Video

Authority

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What is an Interview?

Inter view

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What is an interview?

• An Oral tool to test a candidate.• A Meeting of minimum 2 people: – “an Expert & a Candidate”.

• Procedure to find out skills, Knowledge and ability.

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Types of Interview

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Types of interview

• Traditional Face-to-Face Interview.• Panel/Committee Interview.• Telephone Interview.• Group Interview.• Behavioral Interview.• Case Interview.• Lunch/Dinner Interview.• Stress Interview.

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What Type do we use?

One-to-one Interview

Committee Interview

• Easier• More effective

• Need support• Hard Candidate• Different Evaluation

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Video

Intro

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Progress

• Introduction.– What is an Interview?– Types of interviews.

• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.

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How to make an interview?

• Mindset before interview• Questions Styles• Criteria• Dealing with Difficult interviews

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How to make an Interview?

Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews

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Mindset BEFORE interview

• Objectives.• Self Confidence.• Come early and Be Prepared.– Clothes.– Questions.– Prepare an Ice Breaker.– Mentally Prepared.

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How to make an interview?

Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews

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Style of QuestionsQuestions

Closed Open Probing STAR

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Questions Style 1

Type: Closed Questions

Objective: Tend to close a

candidate down

Example: “Can you describe

your-self in 1 WORD?”

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Questions Style 2

Type: Open Questions

Objective: Designed to

encourage the candidate to talk.

Example: “Tell me about…”

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Questions Style 3

Type: Probing Questions

Objective: Generally more complex and can be used when a

candidate is more relaxed

Example: “Tell me about a time when you had to deal with a difficult team

member”

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Questions Style 4

Type: STAR Questions

Objective: It is used when the

candidate is not talkative

Example: Situation Task Action

Results

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How to make an interview?

Mindset before interviewQuestions StylesCriteriaDealing with Difficult interviews

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Criteria

General Criteria

Team Work Responsibility

Specific Criteria

What is HRM, Logistics, PR….

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Difficult interviews• Reticent, quiet candidates: (Plenty of ice-breakers)

– Get the candidate talking as quickly as possible– Accept the candidate’s initial answers – No excessive probing.

• Suspicious candidates: (clear format of explanation)– Flag up areas of questioning in advance.

• Overly talkative candidates: (disclosure as a strategy)– Close the candidate down by using prompts like “tell me briefly

about…”, and also use summaries and closed questions to maintain control.

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Video

Talkative

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Difficult interviews

• know-it-all Candidates: (Raise the level of questions )– They will score points over you during the interview.

• Vague candidates: (probing)– Do not accept candidates’ own assertions of their skill

levels – seek evidence of what they have actually done.

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Progress

• Introduction.– What is an Interview?

– Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.

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Interview Layout• Before the interview:

– Don’t judge on first impression.– Break the ice.

• During the Interview:– Introduce your self– Don’t be afraid for improvising.– Listen– Take Notes– Invite Candidate to Ask questions.

• After the interview:– Let the Candidates know what they can expect– Compare with criteria.– Fill the Evaluation.

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Video

Impression

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Progress

• Introduction.– What is an Interview?

– Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.• Summary.

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Do’s and Don’ts

• DO Practice in the location of interviews.• DO Bring the application of candidates.• DO greet the interviewee and shake hands.• DO make good eye contact with the

interviewee.

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Do’s and Don’ts

• Don’t ask many question at a time.• Don’t be empathetic with answers.• Don’t Forget to ask about all of the criteria.• Don’t over react with interviewee.

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Summary

• Introduction.• What is an Interview?• Types of interviews.• How to Make an interview?• Interview Layout.• Do’s and Don’ts.

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Not face-to-face

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Positive Body Gestures

• Moving or leaning closer to you• Relaxed, uncrossed limbs• Long periods of eye contact• Looking down and away out of shyness• Genuine smiles

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Negative Body Gestures

• Moving or leaning away from you• Crossed arms or legs• Looking away to the side• Feet pointed away from you, or towards and

exit• Rubbing/scratching their nose, eyes, or the

back of their neck