Interview Skills
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Transcript of Interview Skills
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Interview Skills
Careers and
Employability Centre
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Why interview candidates
Interviews are designed to find out :
• Can you do the job – experience and skills
• Will you do the job – motivation
• Do you fit in – culture and team
Two main types of question – general and competency
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Types of interview
Ask what sort of interview to expect!
First interview Second interview
Telephone interview 1 to 1 or panel interviewCV or Application Form based Competency basedCase study Academic or technicalSelection tests Assessment centre
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Types of questions
General questions
• Tell me about yourself
• Tell us about your relevant experience
• What is greatest achievement or career highlight?
• What are your strengths and weaknesses?
• What do you know about our company/industry?
• What are your long term career goals?
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General questions
• Give answers structure – don’t ramble
• Your chance to paint your own portrait
• Define the context
• Be prepared with specific answers
• Think about what they might ask you or what you have said already
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Types of question
Competency based questions
• Use ‘past behaviour indicates future success’
• Objective way of comparing you to others
• Relate to skills and behaviour needed for the role
• Interviewers decide beforehand which type of answers score
positive points
• They look for structure, cause and effect and pragmatism
• Use real scenarios
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Competency questions
• Identify competencies for the job you are seeking
•Company website
•Advert
•Job descriptions
• Compare these against your background
• Find your best example and prepare this in advance
• Keep the answer concise
• Avoid jargon
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Some typical competencies
• Analytical skills
• Communication
• Problem solving
• Teamwork
• Leadership
• Creativity
• Adaptability
• Influencing
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Examples of questions
General:
• Tell me about your weaknesses
• Why do you want to work here?
Competency:
• How would you deal with a team member who is
underperforming
• Describe a time when you had to find a solution to a problem
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Before the interview
Be prepared!
• Find out about the organisation and the interviewer
• Rehearse your answers to typical questions with examples
• Remember it’s a two way process:
oWhat 10 (max) things do want them to take away?
oDecide what are your unique selling points (USPs)
• Know your CV inside out
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Initial impressions are critical
You make an impression as soon as you meet someone:
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The impact you make
•50% Body language
•40% Voice
•10% Words
Delivery of your message is key
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Initial impressions
• Walk tall and straight
• Be grounded before you speak
• Make eye contact and smile
• Shake hands
• Say who you are clearly
• Remember to breathe
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During the interview
What you say:
Use examples
Be informative – 10 points you want to tell them
Boast modestly
Take time over difficult questions - ask for clarification if necessary
How you say it:
Think about the words you use
Talk about I rather than we
Register – including appropriate language and vocabulary
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During the interview – what you say
Situation: give a context by describing the situation
Task: what was your goal?
Action: tell the interviewer your specific actions
Result: shows yourself in a good light, even if the overall project was not a success
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During the interview - behaviour
Sit reasonably upright
Keep hands on show
Maintain good eye contact
Keep an open posture
Minimise things you do when nervous
Speak clearly
Remember to breathe
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Assessment Centres
Employers use various techniques as well as interviews
• Online and written tests
• Exercises – individual and in groups
• Social events
• Presentations
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During the Assessment Centre
Review your behaviour
Talk to people
Co-operate with everybody!
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Careers and Employability CentreFurther help
Short interview with a careers adviser
10 – 5 Mon – Fri (plus Wed 5 –7)
Events
Website www.sussex.ac.uk/careers
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Careers and Employability CentreExamples of questions………
1. What has been your greatest achievement?
2. Describe a situation where you have dealt with confrontation
(for example a difficult customer).
3. What do you look for in a job?
4. Why did you choose your university and degree subject?
5. Tell me about yourself.
6. Describe a situation in which you led a team?
7. Is a jaffa cake a cake or a biscuit?
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Careers and Employability CentreYour questions………
What would an average day be like?
How would my work be monitored and how often would I be
appraised?
What career paths have other graduates followed in this company?
Will I have any opportunity to use my foreign language skills?
Will I be working in a team? What is the make-up of these teams?
What are the company’s development plans and targets over the next
five years?
When am I likely to hear back from you?
Do you support study for external qualifications?