Interserve Engineering Services Limited

THE CLASS LEADING BUILDING SERVICES DIVISION OF INTERSERVE

12Redefining the Future for People and Places

Interserve PLC

£1.9 billion(Revenue)

Interserve PLC No. of

Employees

48,000 people

UK and International

Interserve: Who we areInterserve is one of the world’s foremost support services, construction and engineering companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment and facilities management services for society’s infrastructure. Interserve which is based in the UK, has revenue of £1.9bn and a workforce of nearly 48,000 people worldwide.11

Our Vision: Redefining the future for people and places

Our Goals: Employer of choice Delight our customers Live our values Accident free Trusted investment

Our Values:Everyone has a voiceDo the right thingTake pride in what you doBring better to life

Interserve Engineering Services provides intelligent solutions from design, procurement, installation, commissioning and ongoing aftercare to all aspects of mechanical and electrical engineering services.

As part of the Interserve Group of companies, Interserve Engineering Services has been established since 1947 and has gained an impressive track record working closely with clients in both the private and public sector.

Interserve plc:£1.847bn

48,000Employees

Interserve plc:£1.958bn

50,000Employees

Manchester OfficeCity View House5 Union Street, Manchester, M12 4JD Tel: 0161 358 0323Email: manchester.engineering@interserve.com

1

2

3

4 5

6

Head Office

BirminghamIntersection House110 Birmingham RoadWest BromwichB70 6RXTel: 0121 500 5000Email:info.engineering@interserve.com

National ReachLocal Presence

1. Midlands (Head Office)

2, 3 Bristol, South West & Wales

4, 5 Northern Region

6. London & South East

Leeds Office4310 Park Approach Thorpe Park Business ParkLeedsLS15 8GBTel: 0113 290 8950Email: leeds.engineering@interserve.com

Uxbridge OfficeDolphin Bridge HouseRockingham RoadUxbridgeUB8 2XLTel: 01895 204 300Email: uxbridge.engineering@interserve.com

Clevedon OfficeBuilding 1Westfield ParkKenn RoadClevedonBS21 6UATel: 01275 335 444Email: bristol.engineering@interserve.comPlymouth Office

Royal William YardSuite 18Mills BakeryPlymouthPL1 3GFTel: 01752 661 422

Education 25%Health 27%Defence 2%Industrial 12%Law & Order 13%Residential 8%CommercialLeisure & Retail

10%3%

10%

13%

2%

25%27%

12%3%8%

For more information visit our micro sites:

Education: www.education.interserve.comHealth: www.health.interserve.comDefence: www.defence.interserve.comIndustrial: www.industrial.interserve.com Law & Order: www.law-order.interserve.comCommercial: www.commercial.interserve.com Retail: www.retail.interserve.com

Company History Engineering Services

How Engineering Services

1947 1998 2001 2004 2007 2012

Tilbury Douglas Acquisition

Became part of Interserve Group

1st Procure 21 scheme (Worthing & Southlands Hospital)

Interserve Engineering

became a limited company

Achieved RoSPA Gold Award for

Health & Safety 10 years running and has been awarded

the RoSPA Presidents Award for the last 2 years for

exemplar H&S

 

Finalist CIBSE

Contractor of the Year!

Financial Highlights:Interserve Plc 2012

Doing the important things well

The past year has been one of significant achievement and progress for Interserve.

In continued challenging market conditions we have delivered growing earnings, a strong cash flow and an improved order book. We have also undertaken significant new developments with the aim of achieving our strategic objectives of growing shareholder value.

Strong financial position

• We are a FTSE 250 listed company • Significant capacity to drive growth, with £250 million of committed debt facilities renewed until late 2013 • Strong net cash position of £25.8m

Future workload

£6.3bn +12.5%

Profit before tax

£78.4m +7.7%

We have completed over £200m healthcare projects

1

Healthcare

I can state that Interserve Engineering Services have been more than a pleasure to work with,

especially with their proactive professional approach to their service provided and it’s more

than transparent how passionate they are with what they do on a daily basis.

Jason DawsonThe Christies NHS Foundation Trust

3

2

4 5

6

1 & 3. Christies Cancer Treatment Centre, (£10.0), BREEAM ‘Excellent’, Building Better Healthcare, Award Winner 2. Heartlands Hospital, New Pathology Department (£3.0m) 4. Leighton Treatment Centre, (£3.2m) 5. Malvern Community Hospital (£3.0m) 2011 Green Apple Award for Built Environment, Highly Commended 6. Royal Devon & Exeter Hospital, (£6.5m), BREEAM ‘Excellent’

Healthcare

Ian Harris/Maber Architects

We have completed over £185m BSF / PFI education projects

Innovative Modular Schools

Interserve’s new PodSolve concept allows for the provision of high quality teaching accommodation with truly competitive build costs and reduced installation periods. It can help to ensure that Britains children continue to benefit from improvements in the school learning environment, offering local authorities and academies a cost effective option regardless of the funding pressures they are under. It provides a series of steel and glass classroom pods that can be easily connected to create a modern, fully flexible school learning environment. The PodSolve school is environmentally friendly, with photovoltaic panels, a well-sealed, well-insulated building, a combined heat and power plant and lighting control systems.

Education

Not only was this one of the best phased

completions I have experienced working on

over 45 Schools but the workmanship and

quality delivered has been acknowledged

by the LEP and Authority as exemplar on the

Sandwell BSF.Steven W BullOperations Director Sandwell Futures Ltd

31. Plymouth Schools PFI, (£8.9m) 2. Leeds East Academy (£3.3m), Podsolve 3. Sandwell BSF, (£27.0m), over 5 schemes 4. Southampton Schools PFI, (£9.75m) 5. Solihull BSF (£13.0m), completed over 4 schemes 6. St Helens BSF, (£12.0m) over 2 schemes

214 5

6

Education

Ian Harris/

We have completed over £70m further & higher education projects

Further & Higher Education

1

We have ended up with the most amazing

building. We have the kind of partnership that

has focused not just on the output but the

emotional intelligence within that

partnership.

Val BaileyPrinciple Sandwell College

41. Telford & Wrekin PFI, (£11.9m) 2. Birmingham University, (£22.5m), Over three projects 3. Loughborough University, Engineering Buildings, (£2.6m) 4. Sandwell College, (£13.0m), BREEAM ‘Very Good’ 5. Budmouth Technology College, (£1.7m) 6. Matthew Boulton College, (£5.4m) 7. Melior College, (£3.0m), BREEAM ‘Very Good’.

325 6

7

Further & Higher Education

We have completed over £40m research & development projects

Other experience

Phillips Stockport £12.5m

GEC Plessey, Swindon £1.5m

Newport Wafer Fab, Wales £17.5m

LG Electronics Cardiff Clean Room £8.0m

Royal Devon & Exeter Research Centre £6.0m

Glaxo Laboratories £5.7m

Pfizer Ltd £0.2m

Research and Development

I would like to extend my sincere thanks to the

Interserve site team. The Airdale Trust have nothing but

praise for the Interserve teams commitment and

dedication in seeing a very complex and difficult job

through to the end. I wish to congratulate Interserve,

particularly the site team for their dedicated and

collaborative approach in providing us with a wonderful

facility.

Steve Blenkinsop, Airedale NHS Foundation Trust

3

1.Gisbert Kapp, (£11.8m) 2. Boots Microbiology, (£3.0m) 3. Institute of Bio-medical Research, (£8.3m) 4. Glaxo Laboratories, (£5.7m)

214

Research and Development

We have completed over £120m commercial projects

1

Commercial

Interserve were appointed to the BBC Construction

Framework in 2006 and have successfully carried out

the construction and refurbishment of a number of

multi-media facilities and broadcast facilities

ranging from £100k to £14M and we have together

built a very productive relationship.

Lee Richardson BBC Senior Performance Frameworks Manager

4

1 & 6. Bank of England Plant Replacement Scheme, Principal contractor role (£4.3m) 2. 74 St James Street, (£11.3m) 3. BBC White City, (£5.0m) 4. 62-64 Queen Street, London, (£3.4m) 5. Page Street, Burberry Head Quarters, (£6.4m) 7. Axis Park, Langley, (£3.4m)

32

5 76

Commercial

We have completed over £50m defence projects

Defence

The beauty of an organisation

such as Interserve is that they are

able to provide the whole range of

services. An organisation that I

consider to be one of our strategic

partners and of course there are

also some very significant

value-for-money advantages

associated with having a single

contract rather than up to the 30 or

so we had previously.

Major-General Inshaw, Director for the Corsham site

3

1. MOD Corsham, DCSA, (£21.0m), 1850 office workplace and single living accommodation 2. Defence Sixth Form College, (£5.8m) 3. Help 4 Heroes, accommodation & rehabilitation centre (£4.1m), 4. HMS Drake, Project Armada, (£15.0m)

21

4

Defence

We have completed over £100m custodial & judicial projects

1 Bristol Civic Justice Centre £6.1m

2 HMP Acklington £5.3m

3 HMP Birmingham £5.3m

4 HMP Bristol £4.5m

5 HMP Channings Wood £2.9m

6 HMP Everthorpe £3.6m

7 HMP Garth £10.5m

8 HMP Hull £4.8m

9 HMP Holme House £8.5m

10 HMP Kennet £8.5m

11 HMP Nottingham £3.7m

12 HMP Parc Bridgend £11.0m

13 HMP Ranby £3.8m

14 HMP Wealstun £2.4m

15 HMP Wymott £2.5m

16 HMP Stocken £2.8m

16 projects successfully delivered on time and on budget.

1

2

3

4

5

67

8

9

10

11

12

13

1415

16

Justice

This was a difficult project due to the very demanding

timescales imposed by the client. Interserve Engineering

Services as part of the construction team played a big part in the

success of the project. The Interserve Engineering Services team

showed commitment to meeting the programme and

overcoming any difficulties that arose.Mike Cross Jacobs ConsultingProject Managers

3

1. West Yorkshire Police Headquarters, (£23.0m) two new divisional Headquarters, custody suites and specialist operational training centre 2. HMP Acklington, (£5.3m), BREEAM ‘Excellent’ 3. Bristol Civic Justice Centre, (£6.1m), BREEAM ‘Excellent’ 4. HMP Holme House, (£8.5m)

2

1

4

Justice

We have completed over £110m retail & leisure projects

Other Experience

The Oracle Shopping Centre £10.5m

Telford Shopping Centre £8.5m

Harlequin Centre £11.5m

Royal Victoria Place £8.6m

Howard Shopping Centre £3.0m

St Nicholas Shopping Centre £7.0m

The Potteries Shopping Centre, Hanley £8.5m

Selfridges Framework £2.0m

Cannock Shopping Centre £3.5m

Pride Hill Shopping Centre, Shrewsbury £0.3m

Leisure & Retail

Excellent team working and spirit

across project team and workforce.

Problems were presented with

solutions with no one singled out for

blame. Excellent site set up and H&S

management.Dean Westbury NEC

1. The NEC, (£10.0m), over 7 projects 2. Bournemouth International Conference Centre, (£7.3m) 3. Walton-on-Thames, (£13.0m) 4. Armley & Morley Leisure Centre, (£3.8m)

213 4

Leisure & Retail

We have completed over £40m industrial & manufacturing projects

Industrial & Manufacturing

3

4

4

5

I have been able to witness the operation of IES (Interserve

Engineering Services) on a new development for Monkhill

Confectionary at Pontefract. This project involved the

replacement of a facility following an extensive fire and

required a diligent and pro active contractor that could

work within tight quality parameters and programme

restraints. IES were appointed and demonstrated that with

these values and a team of engineers with the same ethos

they were able to deliver a successful contract.

Gary SturgesBovis Lend Lease Technologies Division

1. Monkhill Confectionery, (£23.0m) 2. Toyota Derby, (£6.3m) 3. BMW Swindon & Oxford Plant, (£3.0m) 4. BMW Hams Hall, (£0.3m) 5. Virgin Hanger, Heathrow Airport, (£3.6m) 6. £multi-million contract with Jaguar Land Rover

21

5

6

Industrial & Manufacturing

We have completed over £60m residential projects

Residential

The residential contracts that Interserve have been involved

with have ranged from small one-off projects from six luxury flats

in Pall Mall (£3m) Albert Bridge House (£12m) and

Richmond Bridge (£5.4m), in latter of which was gated

community providing 268 luxury flats and homes, with all the

modern technology and security that would be expected of such

prestigious schemes. Interserve have again and again been found

to be an important technical asset to the professional

team particular in the early planning and design stages of all of

our residential schemes. In our view Interserve are one of the

most important contractors to have on board from the outset of

a project. With Interserve’s knowledge and experience we have

always treated Interserve as a favoured contractor for the M&E

contracts with line provision that if their package was

uncompetitive or if we were not able to negotiate a

satisfactory price that we could re-tender the whole package

using their designs and information. It is a testimony to

Interserve’s abilities that we have always used Interserve as the

main M&E Contractor. David AshcroftManaging Director Delta Group

3

1. Project ‘NEO’ Bankside Residential, (£22.3m), ECO Homes 2005 - Rating of ‘Good’ 2. Richmond Bridge Redevelopment, (£3.6m) 3. Lygon Place, (£8.7m) 4. Parliament View, (£8.0m)

21

4

Residential

We have completed over £78m IT & data centre projects

IT & Data Centres

Due to the critical nature of the works

Interserve Engineering Services were

integrated into the project team at the

earliest stage, in order to provide their

design and build advice. A critical aspect

of the scheme was to ensure that the

project was handed over defect free and

as smoothly as possible. Their

continued 12 month support and

aftercare to the Barclays Maintenance

Team was superb and enabled us to get

the most out of our operational

facility.David FletcherBarclays Data Centre Director

3

1. BBC Framework, (£13.3m), Over 4 projects some in principal contractor roles 2. IBM Portsmouth & Southbank London, (£10.0m) 3. Barclays Gloucester Data Centre, (£26.0m), principal contractor role.4. B.T. Project 186 ‘k’, Next Generation Communication, (£21.0m), principal- contractor role.

21

4

IT & Data Centres

In our view, a sustainable business is a successful business

In our view, a sustainable business is a successful business

Interserve Engineering working with the wider Interserve Group have been awarded the first project under the NHS Shared Business Services Framework Agreement for the Provision of Carbon and Energy Infrastructure Upgrades.

The framework aims to reduce the carbon footprint and energy used by NHS Trusts. Valued at approximately £100 million, with as much again to follow, the four-year framework, supported and approved by the Carbon and Energy Fund (CEF), currently incorporates 54 Trusts.

SustainAbilities

Delivered 18 BREEAM ‘Excellent’ Projects

Have delivered 34 BREEAM ‘Very Good’ Projects

Did you know Interserve......

Interserve: We see sustainability as a combination of elements:

Our approach to social responsibility provides opportunitiesfor our employees, focuses on their wellbeing and reflectsour involvement in the economies, markets and communitiesin which we operate.

Sandwell College

Social

Leeds East Academy

Economic

Interserve’s Passivhaus Richmond Hill School

Environmental

Genuinely sustainable development will inevitably be economically successful. We are aware of our responsibilities in the locations where we work and are passionate about the creation of sustainable employment and training opportunities for local people.

In addition to our moral obligations to safeguarding theenvironment, there are clear business advantages in takinga lead on environmental issues.

Has delivered an award winning Passivhaus design at Richmond Hill Primary School

Interserve SustainAbilities Website: www.interserve.com/sustainability

Health & SafetyA positive Health & Safety culture is embedded throughout our company , our commitment to safety is reflected in our company AFR rate of 0.11 for the year to date.

Our Health & Safety target for this year is to be accident free. Our ‘Aim To Be Accident Free’ campaign underpins our focus to Health & Safety and is built around six core principles:

Aim to be Accident Free Core Principles

Leadership We lead by example in our commitment to achieving Accident Free

CommunicationWe ensure the right information is provided to the right people at the right time

RespectWe show respect for work colleagues, clients and members of the public

CompetenceWe provide training to deliver competent employees who will work in a safe and professional manner

Behaviour We question what could go wrong and actively work to prevent it

AccountabilityWe take responsibility for our actions and decisions. Safety is not someone else’s responsibility

Our commitment to Health & Safety is supported by our industry recognition, having recently been awarded two consecutive RoSPA Presidents Awards (for 11 consecutive Gold Awards 2001-2012).

Interserve Awards & AccreditationsThroughout our history we have received numerous awards and

accreditations.

Interserve Engineering Services were finalist at the

CIBSE contractor of the year 2013

Innovation and Added ValueBuilding on BIM

Interserve are at the forefront of implementing

Building Information Modelling (BIM) at all stages

of the project life cycle. BIM is a collaborative

process designed to improve quality, sustainability

and eliminate much of the waste that is inherited

in traditional design-build operate processes. It

creates a shared knowledge resource that

integrates a virtual representation of the building.

Interserve have specialist knowledge of 3D

modelling, and are working towards 4D (time),

5D (cost), 6D (FM) and beyond. We use BIM to

add real value to a project and extend its use far

beyond presentation and visualisation.

Schemes with West Yorkshire Police Authority

c.£23. M&E, and the new £multi-million contract

with Jaguar Land Rover are designed with Revitt &

BIM in mind.

Off-site ManufacturingInterserve has been involved with the development and use

of modular construction techniques for over 12 years across

a variety of sectors. Proven benefits of off-site

manufacturing techniques include accelerated

construction process, improved build quality and

sustainability advantages such as reduced material waste,

reduced site disturbance, greater flexibility and reuse,

and improved air quality. Our experience has allowed us

to perfect our controls, processes and procedures - all of

which are carried out in accordance with our fully accredited

ISO9001 Quality Management System.

Our experience in modular manufacturing includes:

• Flexible learning environments, e.g. Pods

• Amenity modules

• Plant and boiler modules

• Modular construction on restricted sites

• Service modules for corridors, risers and

floor voids

ProjectsCommercial

• Burberry Headquarters, Page Street

• Bank of England

• Wragge & Co Ltd, 55 Colmore Row

• 125 Colmore Row, Offices

• BBC Framework

• Alpha Tower, Birmingham, Offices

• Axis Park, MEPC, Offices

• Birchwood Park, Business Park

• NEC Arenas

• Globe House, B.A.T. Headquarters

• B.T. Headquarters, Leavesden Park

• Milton Park, Offices,

• Walbrook Wharf, Corp of London

• Winchester House, Deutsche Bank

• Windsor House, Transport Headquarters

• Churchill Plaza, Offices

• Minster Court, London EC3 Offices

Industrial & Production

• BMW, Hamms Hall, Cowley & Swindon

Estates

• AJ200 Jaguar Land Rover

• Nissan, Design Headquarters

• Toyota UK, Burnaston

• Transfyndd Power Station Power tion

• MK Electrical, Basildon

• Cadbury, Monkhill Confectionery

• Virgin Hanger, Heathrow

• Flybe Hangar, Exeter Airport

Research & Development

• Institute of Bio-medical Research

• Gisbert Kapp, University of Birmingham

• Glaxo Laboratories

• Boots Microbiology Laboratory

• Newport Wafer Fab, Phillips

• Phizer Ltd, Kent

• GEC Plessey, Plymouth

Residential

• Project ‘NEO’ Bankside

• 1 Curzon Street

• Albert Bridge House

• Lygon Place

• Parliament View

• Fluthers Hill House, Surrey

• Tittenhurst Park, Surrey

Leisure

• Bournemouth International Conference

Centre

• Dorchester Hotel

• Serjeants Inn Hotel, London

• Globe Theatre

• New Leaf Leisure Centre, Armley

• New Leaf Leisure Centre, Morley

• Holte Park Leisure Centre

• Northfields Pool & Fitness

• Roundhouse Theatre

Retail

• Walton-on-Thames

• The Oracle Shopping Centre

• Harlequin Centre

• Pride Hill Shopping Centre

• Telford Shopping Centre

• St. Nicholas Centre

• Royal Victoria Place

• The Potteries Shopping Centre

• Selfridges Framework

• Cannock Shopping Centre

• Shire Shopping Centre

• Merry Hill Shopping Centre

Defence

• Defence Sixth Form College

• MOD Corsham

• Gibralter Barracks

• HMS Sultan

• HMS Drake, Project Armada

• Project Hyperion

• Help for Heroes, Accommodation

• Help for Heroes, Rehabilitation

Data Centre

• BBC Framework

• IBM Portsmouth & Southampton

• BT, ‘186k’ projects, & Derby Data Centre

• Barclays Gloucester Data Centre

• High Street Banks

Justice

• West Yorkshire Police HQ’s

• Bristol Civic Justice Centre

• HMP Acklington

• HMP Birmingham

• HMP Bristol

• HMP Channings Wood

• HMP Everthorpe

• HMP Garth

• HMP Holme House

• HMP Hull

• HMP Kennett

• HMP Nottingham

• HMP Parc Bridgend

• HMP Ranby

• HMP Wealstun

• HMP Wymott

Education

BSF Schemes

• Solihull Schools BSF

• St Helens BSF

• Sandwell BSF

• Leeds BSF

PFI Schemes

• Southampton Schools PFI

• Bromsgrove School PFI

• Cornwall Schools PFI

• Hattersley Schools PFI

• Plymouth Schools PFI

• Sheffield Schools PFI

Academies & Colleges

• Silverstone Academy

• Q3 Academy Birmingham

• Budmouth Technology College

• Matthew Boulton College

• Sandwell College

• Melior Community College

• Leeds West Academy

• Leeds East Academy

• Telford & Wrekin Schools

Higher Education

• University of Birmingham

• University House, Birmingham

University

• Loughborough University

• Southampton University

• Aston University, Business School

• Gisbert Kapp, University of Birmingham

Projects cont.

Health

• Daventry Hospital

• Coventry Mental Health

• Gloucester Royal Hospital

• Leighton Hospital

• Poole Hospital

• Portsmouth Primary Care

• Royal Shrewsbury Hospital

• Sandwell Hospital

• Sheffield Northern General

• Southport Hospital Spinal Injuries

• St Helens Hospital

• Walsall Manor

• Malvern Community Hospital

• Christies Patient Care Centre

• Royal Bolton Maternity Hospital

• Beverley Community Hospital

• Yardley Medium Secure Unit

• Airedale Hospital

• Pilgrim Hospital

• Frome Medical Centre

• Royal Devon & Exeter Hospital

• Langdon Hospital, Medium Secure

• Colchester, Cancer Centre

To find out more call: 0121 500 5000

Send an email to: info.engineering@interserve.com

Or visit us at: www.interserve.com

Why choose Interserve?

Partnership approach in all that we do

Value for money and predictability of cost

In-depth expertise in each of our sectors

Commitment to safety and sustainability

Client-focused service culture

Innovation, flexibility and creativity