INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation...

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INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National Trust of Australia (WA) NATIONAL TRUST

Transcript of INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation...

Page 1: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDEPresentation by

Tom Perrigo

Chief Executive Officer

The National Trust of Australia (WA)

NATIONAL TRUST

Page 2: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

Ned Goodwin’s CottageCentral Greenough Historic Settlement

Page 3: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

Questions:

Where is the trail industry going in Australia?

What are the opportunities for the industry, regarding sponsorship, fundraising etc?

Where to from here?

THE VIEW FROM OUTSIDE

Page 4: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

Methodology• literature search

• desktop research

• web analysis (143 sites)

• interviews

• participant and listener

Page 5: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

Results 92% appeared to be working by themselves in

isolation from other trail groups

69% did not include conservation as an objective

81% did not have a business plan

96% did not have an interpretation plan

89% did not have a regular funded maintenance program

94% did not have a vision and/or a mission statement

66% was primarily associated with government land

Page 6: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

Current Users• low intensity recreation (walking, relaxation)

• secondary – high intensity use (exercise, fitness)

Mundaring Western Australia studyNovember 2000

Page 7: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

“ to conserve the scenery and the natural and historic objects and the wildlife therein and to provide for the enjoyment of the same in such matter and by such means as will leave them unimpaired for the enjoyment of future generations”

1916 Organic Act - USA

Page 8: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

Total Quality Management1. Defining the problem and quality improvement opportunities

2. Selecting the problem or opportunity

3. Analysing the causes and effects

4. Generating potential actions

5. Evaluating and selecting the actions

6. Testing the effect of the actions

7. Implementing the action

8. Monitoring and evaluating the action

Alcoa’s Model

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3

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7

8

4

Page 9: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National TrustNATIONAL TRUST

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

De Bono Hat`s

Creativity

“growth”

Control

“sky”

“warmth"

Emotion

Benefits

“sunshine”

Caution

“caution”

Information

“pure facts”

In simple terms, he devised a process which enables a group to move towards constructive dialogue as everyone uses the same mode of thinking characterized by a different colour of hat at the same time.

The result is that many perspectives are reviewed at the same time and a productive conclusion is reached, rather than arguments.

Page 10: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE1. What are the problems and/or opportunities?

The lack of leadership

the limited amount of money

the absence of strategic planning

the disconnection and competition between like organisations

the inconsistent support of Federal and State Government

the lack of quality research

the lack of opportunities for sharing research, experiences and training

the dissatisfaction and frustration by some sectors in the industry

Total Quality Management Model

Page 11: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

2. Selecting the problem or opportunity

lack of leadership

Total Quality Management Model

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7

8

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Page 12: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

3. Analysing the causes and effects

Total Quality Management Model

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3

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It is well understood that no legislation or government action will ever be effective without community support

The current Government led process can be changed to a community driven movement

This community movement and the various government agencies be accountable for particular components of the industry which both understand and accept

Page 13: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

3. Generating Potential Action

Total Quality Management Model

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Peak National Organisation Key Function Advocacy – the process of influencing decision-makers

Clearinghouse – of standards, policies, programs, research

Training – co-ordinator, accreditation

Facilitor – to work downward for its members eg research, training, administration – database

Sponsorship/fundraising

Page 14: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

PATRON

FOUNDATION(BOARD)

Incorporated Association BoardAustralian Trails Association (an alliance)

Executive Team(paid staff)

Appointed by the Patron by nomination via the Alliance Board

Sponsors

BenefactorsContributorsSupportersFriends

Made up by elected officers from every State/Territory

Chapters and/or Branches

Members Note:individual and/or corporates can be members of the Alliance

Peak National Organisation Model

Page 15: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

12

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Summary• implement steps 5, 6, 7 and 8 with various

state, regional and local groups

• thank you to the trail specialists and volunteers

• thank you for the opportunity to work as a volunteer

Page 16: INTERPRETING TRAILS – THE NEED FOR STANDARDS The National Trust THE VIEW FROM OUTSIDE Presentation by Tom Perrigo Chief Executive Officer The National.

INTERPRETING TRAILS – THE NEED FOR STANDARDS

The National Trust

THE VIEW FROM OUTSIDE

National Trust

 

“If you always do what you have always done,

you will always get what you have always got”.

Aristotle