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Internships of the Degree of Pharmacy at the University of ...
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Internships of the Degree of Pharmacy at the University of the Basque Country (UPV/EHU): Study on the satisfaction of stakeholders Encarnación GOICOECHEA, Concepción ALONSO, Marta ARROYO, Joseba BIKANDI, José María EZPELETA, Nora UNCETA, Manuela IGARTUA * Dean and Vice-Deans. Faculty of Pharmacy, University of the Basque Country (UPV/EHU), Vitoria-Gasteiz (Spain) * [email protected] Introduction Since the European Higher Education Area (EHEA) was launched in March 2010, three classes of graduates obtained their Degree in Pharmacy at the University of the Basque Country (UPV/EHU), this is, the classes of 2014/15, 2015/16 and 2016/17. According to the degree study programme, students carry out their 6-month internship (Practicum) at the fifth year (from January to June) either in a Community Pharmacy or in a Hospital Pharmacy Service. During the above-mentioned three academic courses, and in order to guarantee a continuous improvement of the quality of the internships offered, the institutional Teaching Evaluation Service has been conducting Satisfaction Surveys to various stakeholder groups including students, lecturers and instructors at internship centres. Methodology These three kinds of Surveys, that are voluntary and answered on-line, are composed of several questions for students (13 questions), lecturers (20 questions) and instructors (4 questions) that can be grouped in three main topics: the management and organization by the university, the internship centres, and the overall evaluation of the teaching and learning process. Results and Discussion Financial support and/or acknowledgments Authors thank the Vice-Rectorate for Quality and Teaching Innovation from the UPV/EHU for having funded this work (Programa EHUNDU-A 2017). Scale of answers: 1 = Totally disagree 2 = Do not agree very much 3 = Agree to a certain extent 4 = Agree quite a lot 5 = Totally agree Briefly, altogether 176 surveys from students, 100 from lecturers and 106 from instructors were gathered. That means a quite high response rate, higher than 50%, considering that surveys are voluntary and answered online, once the practicum is finished. In general, survey results showed that the three stakeholder groups are very satisfied not only with the organization and the daily practice at the internship, but also with the learning results reached by the students. It must be noted that 65% of students considered that the internship can lead directly or indirectly to an employment contract in the same or another related company. In the following figures, the opinion on the overall evaluation of the teaching and learning process of students, lecturers and instructors on the internships of the academic courses 2014/15, 2015/16 and 2016/17 is shown. 4,8 4,4 4,6 4,6 4,3 4,5 4,7 4,3 4,5 1 3 5 Did this intership help you to get closer to the professional reality? Did this intership enable you to apply your theoretical knowledge to the professional reality? In general, are you satisfied with this internship? 2016/17 2015/16 2014/15 Students´ opinion 0 20 40 60 80 2014/15 2015/16 2016/17 Yes No Can this internship result directly or indirectly in an employment contract in this company or a related one? Instructors´opinion 4 4,3 4,4 4 4,5 4,3 4,2 4,5 4,3 1 3 5 Do you think that the education of the student you supervised is very good? When the internship was finished, were you satisfied with the level of general competence reached by the student you supervised? In general, are you satisfied with the Training Program of the Faculty? 2016/17 2015/16 2014/15 4,8 4,7 4,7 4,8 4,7 4,7 4,9 4,9 4,7 1 3 5 Did this intership help the student to get closer to the professional reality? Did this intership enable the student to apply his/her theoretical knowledge to the professional reality? In general, are you satisfied with the learning results reached by the student? 2016/17 2015/16 2014/15 Lecturers´opinion n= 33/51 n= 33/51 n= 34/59 n= 72/100 n= 59/102 n= 45/97 n= 41/83 n= 41/72 n= 24/42 Number of answers
Transcript of Internships of the Degree of Pharmacy at the University of ...
Internships of the Degree of Pharmacy at the University of the Basque Country (UPV/EHU):
Study on the satisfaction of stakeholders Encarnación GOICOECHEA, Concepción ALONSO, Marta ARROYO, Joseba BIKANDI,
José María EZPELETA, Nora UNCETA, Manuela IGARTUA* Dean and Vice-Deans. Faculty of Pharmacy, University of the Basque Country (UPV/EHU),
Vitoria-Gasteiz (Spain) * [email protected]
Introduction
Since the European Higher Education Area (EHEA) was launched in March 2010, three classes of graduates obtained their Degree in Pharmacy at the University of the Basque Country (UPV/EHU), this is, the classes of 2014/15, 2015/16 and 2016/17. According to the degree study programme, students carry out their 6-month internship (Practicum) at the fifth year (from January to June) either in a Community Pharmacy or in a Hospital Pharmacy Service.
During the above-mentioned three academic courses, and in order to guarantee a continuous improvement of the quality of the internships offered, the institutional Teaching Evaluation Service has been conducting Satisfaction Surveys to various stakeholder groups including students, lecturers and instructors at internship centres.
Methodology
These three kinds of Surveys, that are voluntary and answered on-line, are composed of several questions for students (13 questions), lecturers (20 questions) and instructors (4 questions) that can be grouped in three main topics: the management and organization by the university, the internship centres, and the overall evaluation of the teaching and learning process.
Results and Discussion
Financial support and/or acknowledgments Authors thank the Vice-Rectorate for Quality and Teaching Innovation from the UPV/EHU for having funded this work (Programa EHUNDU-A 2017).
Scale of answers: 1 = Totally disagree 2 = Do not agree very much 3 = Agree to a certain extent 4 = Agree quite a lot 5 = Totally agree
Briefly, altogether 176 surveys from students, 100 from lecturers and 106 from instructors were gathered. That means a quite high response rate, higher than 50%, considering that surveys are voluntary and answered online, once the practicum is finished.
In general, survey results showed that the three stakeholder groups are very satisfied not only with the organization and the daily practice at the internship, but also with the learning results reached by the students.
It must be noted that 65% of students considered that the internship can lead directly or indirectly to an employment contract in the same or another related company.
In the following figures, the opinion on the overall evaluation of the teaching and learning process of students, lecturers and instructors on the internships of the academic courses 2014/15, 2015/16 and 2016/17 is shown.
4,8
4,4
4,6
4,6
4,3
4,5
4,7
4,3
4,5
1 3 5
Did this intership help you to get closer to the
professional reality?
Did this intership enable you to apply your
theoretical knowledge to the professional reality?
In general, are you satisfied with this
internship?
2016/17 2015/16 2014/15
Students´ opinion
0
20
40
60
80
2014/15 2015/16 2016/17
Yes No
Can this internship result directly or indirectly in an employment contract in this company or a related one?
Instructors´opinion
4
4,3
4,4
4
4,5
4,3
4,2
4,5
4,3
1 3 5
Do you think that the education of the student you
supervised is very good?
When the internship was finished, were you satisfied
with the level of general competence reached by the
student you supervised?
In general, are you satisfied with the Training Program of
the Faculty?
2016/17 2015/16 2014/15
4,8
4,7
4,7
4,8
4,7
4,7
4,9
4,9
4,7
1 3 5
Did this intership help the student to get closer to the professional reality?
Did this intership enable the student to apply his/her theoretical knowledge to the
professional reality?
In general, are you satisfied with the learning
results reached by the student?
2016/17 2015/16 2014/15
Lecturers´opinion
n= 33/51 n= 33/51 n= 34/59 n= 72/100 n= 59/102 n= 45/97 n= 41/83 n= 41/72 n= 24/42
Num
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wer
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