Internet2 Spring 2004.pptApril 2004 Napster University Program Elements of Success W. Pence Chief...

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nternet2 Spring 2004.ppt April 2004 Napster University Program Elements of Success W. Pence Chief Technology Officer Napster LLC

Transcript of Internet2 Spring 2004.pptApril 2004 Napster University Program Elements of Success W. Pence Chief...

Internet2 Spring 2004.ppt April 2004

Napster University Program

Elements of Success

W. Pence

Chief Technology Officer

Napster LLC

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Challenges Facing Universities

providing a safe and secure computing environment

managing the cost of file sharing/network management

educating students on copyright and piracy and establishing appropriate policies

offering compelling, legitimate music service to students

developing next generation educational tools and programs around digital content

Napster has developed a program tailored to help Universities address all these challenges

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Technical Program Goals

provide seamless integration, including authentication

demonstrate appeal and sustained usage

demonstrate bandwidth cost savings

demonstrate improvements in network congestion

leverage feedback and expand the program

Note: Napster rollout is not tied to enforcement policies

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Deployment

ShibOrigin

SuperPeer

Napster data center

Internet

User

User

Firewall

University

Userblade server+

storage

ShibTarget

SubMgmt

MediaDelivery

LDAP, etc.

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Napster Super-Peer Technology

SuperPeer

SuperPeer

SuperPeer

Napster data center(s) Internet

User

User

User

User

User

Firewall

University

Enterprise

ISP

User

User

User

User

Best of Both Worlds:Centrally Served Quality

+Distributed Delivery

streams,downloads

active cachemanagement

client caching

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PSU Basic Requirements

Restricted access to special university music subscription

Keep user identities private

Each user is allowed to sign up for a single account

Required use of Shibboleth

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PSU/NapsterMusic Subscription Registration

PSU Shibboleth authentication used to access Napster registration

PSU Shibboleth used to authorize access to special university music subscription

Users are uniquely identified with opaque handle from PSU Origin

Custom built Napster registration for shibboleth

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Feedback

Initial Learning -- Penn State

– Initial rollout spring ’04 to residence hall students; rolls to 80K students in Fall ’04

– Tremendous demand: 10,000 students joined in 6 weeks!

– Persistent, heavy usage indicates a change in behavior away from p2p

– Frequency of RIAA compliance letters has dropped dramatically

– 90% of all downloads delivered within the network – tremendous bandwidth savings

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Usage and Performance

Sustained, heavy usage80-100K downloads/streams per day

Cache hit rate > 90%

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Lessons Learned

positive student response validates service model

– in discussion with over 100 schools

– enhancements and local content under discussion

caching is even more critical then we thought

– every school has expressed interest

– we are working with IBM to scale the program

collaboration with University on all aspects of rollout is critical to success

– from student government to the IT departments