Internet HRD & Training APNIC CEOs’ Meeting APNIC 18, Nadi, Fiji 30 August 2004.
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Transcript of Internet HRD & Training APNIC CEOs’ Meeting APNIC 18, Nadi, Fiji 30 August 2004.
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Internet HRD & Training
APNIC CEOs’ Meeting
APNIC 18, Nadi, Fiji30 August 2004
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Overview
• Some Market research findings
• Trends in Training delivery systems
• Impact of Training on Business
• Our Mission & our Challenge
• A Glimpse at APNIC Training
• Catch the next wave
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The Human Capital Edgeby
Bruce N. Pfau and Ira T. Kay
(A report on people management practices your company must implement to maximise
shareholder value)
“U.S. corporations are spending from $30 billion to $60 billion annually on staff
training programme.”
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American Society for Training & Development
“A company’s human resources are, potentially, its greatest asset.
Training and development of a company’s human resources are
critically important to its economic growth because training and
development provide the ‘bridge’ between potential and actual
human resource assets.”
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Continuing education program for an Organisation is just as
important as new-hire training.
Retention is approximately 40% of the information learned in the initial new-hire training.
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Research by Hays Recruitment
• 1,280 Australian workers surveyed – 41% of employees received no training
• 32% of employees would rather receive training over pay rise
• 84% of workers feel more committed to employers who had invested in their training
• 70% of employees would start looking for a new job because of lack of training opportunities
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Trends in Training delivery systems
Instructor Led70%
CBT13%
OTJ9%
Other8%
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ROI
Staff Development• Best Current Practice
• Skill Updates
Impact of Training on ISP business
Staff motivation
and retention
Quality of Service
Competitiveness
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ISP technical Training in AP
• Infrastructure problems– Reliability and stability– Security, spam etc– Cost and efficiency
• Training needs– Address management– DNS– Security – best current practice– IPv6 transition– Routing – IXPs
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APNIC Survey 2004
Is the training provided relevant ?
• 245 responses from 27 economies• A mean of 7.2 on a scale of 1 to 10 for above question
• As in previous survey, training is viewed very positively
• Requests for more training (e.g. IPv6)
• Strong requests for on-line training
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APNIC Training – our mission
To educate the APNIC Internet Community, mainly its members
and others on the effective management of Internet resources.
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APNIC Training - our challenge
• To deliver APNIC core training to a wider targeted area within the APNIC community
• To deliver effective IP related training that is current, relevant and meets the needs of members and community at large
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Core courses
• Internet Resource Management I– Fundamentals– Including APNIC policies & procedures
• Internet Resource Management II – Advanced follow-up for IRM-I– More technical modules
• Internet Resource Management Essentials– Modular structure– Designed for customization– Seminar or AP Outreach events offering
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Technical courses
• DNS Workshop (2-day)
• Adv. DNS Workshop (4-day)
• IRR Tutorial
• IPv6 Technicals *
• Routing Workshop *
* (Under development)
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APNIC Training events
• Scheduled Core Training Courses– 2 per month– AP region
• APNIC meetings (including APRICOT)• AP Outreach Events/Seminars
– NZNOG– NetSA– SANOG, etc.
• NIR open policy meetings– APJII– TWNIC– CNNIC
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ISP/IXP Workshop - feedback
Pre APNIC18 ISP/IXP WorkshopAug (26 – 30), 2004
“We are very appreciative of APNIC’s effort in bringing this hands-on workshop to us here in Fiji.”
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APNIC website – Training news
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APNIC Training home page
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APNIC Training home page
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Training to date 2004
Rawalpindi(26 – 27) Mar
Kathmandu21 Mar
Bangalore(15 - 18) Jan
Beijing8 July
Hong Kong12 Apr
Manila(25 - 26) May
Laos7 June
Bangkok(16 – 17) Mar
Kuala Lumpur(18 - 24) Feb Jakarta
(26 – 28) Jul
Nha Trang9 Jun
Melbourne(27 - 28) Apr
Hamilton28 Jan
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• 28 Training sessions so far
(*) with DNS workshop (**) with IRR tutorial
Training to date 2004
Date City15-18 January Bangalore, India (*)
28 January Hamilton, New Zealand
18 -24 February Kuala Lumpur, Malaysia (*) (**)
16-17 March Bangkok, Thailand (*)
21 March Kathmandu, Nepal
26-27 March Rawalpindi, Pakistan
12 April Hong Kong
27-28 April Melbourne, Australia
25-26 May Manila, Philippines (**)
7 June Vientiane, Laos
9 June Nha Trang, Vietnam
8 July Beijing, China
16-20 July Kuala Lumpur, Malaysia (*)
23-28 July Kathmandu, Nepal (*) (**)
26-28 July Jakarta, Indonesia (**)
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0
20
40
60
80
100
120
No: of Participants
IN NZ MY TH NP PK HK AU PH LA VN CN MY ID NP
Economies
IRM Training
Training to date 2004
How well are IRM courses attended?
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Training future
• Training emphasis to continue– All APNIC surveys support this– Increasing range of ISP training – Online training and support
• Training business model– Fee structures– Partial cost recovery– Formal collaboration– Funding options
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Some of our collaboration partners
University of Santo Tomas in PH
NUST Inst of Information Tech in PK
University Malaya in MY
SOI-ASIA Project
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Catch the Next Wave
Interactive Distance Learning (IDL)
& Technology Based Training (TBT)
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Internet HRD & Training
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Internet HRD & Training
Discussion
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Internet HRD & Training
APNIC CEOs’ Meeting
End