International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI...

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International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day Product Manager BT TextDirect "Okay, but what does it mean to me?” - The evolution of textphone communications from a customer's perspective

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ITU-T July th Biennial TDI International Conference – Las Vegas, Nevada, USA Evolution of textphones in UK o Not one protocol V.23, V.21 and Baudot o Lack of a standard implementation o Across the Europe Union EDT, variations of V.21 and V.23 Different character sets

Transcript of International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI...

Page 1: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

International Telecommunication Union

Plenary Session on ITU-T Standards15th Biennial TDI International Conference –

Las Vegas, Nevada, USA

Michael DayProduct Manager BT TextDirect

"Okay, but what does it mean to me?”

- The evolution of textphone communications from a customer's perspective

Page 2: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

214-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Contents

o Evolution of Textphones in UKo BT TextDirecto Why change?o The future IP Textphoneo Gateways

Page 3: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

314-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Evolution of textphones in UK

o Not one protocol• V.23, V.21 and Baudot

o Lack of a standard implementationo Across the Europe Union

• EDT, variations of V.21 and V.23• Different character sets

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414-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

BT TextDirect

o How did we get to BT TextDirect?• RNID Typetalk• Regulation

o Network Promptso Improved relay accesso Removing the Crystal Ball

Page 5: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

514-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

BT TextDirect - Features

o Call set-up information in texto Ringing, Busy, NU tones in texto Access to relay at any timeo Improved compatibilityo Text Caller Returno Call anywhereo Text Rebateo Help desk

Page 6: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

614-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

BT TextDirect - How does it work?

o 18001 - Textphone Userso 18002 - Voice Userso 18000 - Textphone Emergencyo Relay Assisto International Access

Page 7: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

714-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

BT TextDirect - Demo

Page 8: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

814-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

BT TextDirect - Lessons learnt

o Music on holdo Answering machines ‘Beep’o Voice o Lack of standard implementation

Page 9: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

914-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Why Change?

o Communication is two way• Duplex1 text and voice

o Mainstream products• No more adaptation - from day one

o “A textphone on every desk”o or “A textphone in every pocket”

1 Duplex means simultaneous communications in both directions

Page 10: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1014-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Solution

o Internet Protocolso Universal implementation

• Dial-up, Broadband, GMS, 3G, etc.o It can be done now

Page 11: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1114-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

The IP Textphone

o Multimedia terminalo Additional features

• Text displayed the way you want it• Simultaneous voice• Who’s there?• What’s happening?• Emotion

o Will the ‘textphone’ is exist?

Page 12: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1214-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

The IP Textphone

o Demoo Another method will produce more

communications problems - won’t it?

o The Textphone Gateway

Page 13: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1314-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Textphone Gateway

o Talk to the Gateway you talk to the World • Textphones don’t need to able to

talk to each othero Textphone + Textphone, Textphone

+ Voice, Textphone + PC, etc.o BT TextDirect

Page 14: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1414-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Advantages of Gateways

o Supports local protocolso Using IP over the network removes

the need for adapterso Contains the intelligence and

knowledge to handle calls

oLegacy textphones Legacy textphones are not excludedare not excluded

Page 15: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1514-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

More Choice

TextphoneVoice

PC

Mutli-media Payphone WAP

SMS

GPRS

PDA

3 G

Gateway

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1614-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

Migration to IP

PSTN

o PSTN Textphone

Page 17: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

1714-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

PSTN and IP Textphones

PSTN

Internet

o PSTN and IP Textphones• Never the twain shall meet

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1814-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

The IP Aware Textphone

PSTN

Internet

o Connects to both PSTN and IP

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ITU-T

How to find someone

PSTN

Internet

Locator

o Automatic call set-up

Page 20: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

2014-16 July 2003 15th Biennial TDI International Conference – Las Vegas, Nevada, USA

ITU-T

The Gateway

PSTN

Internet

Gateway

Locator

o Access by all

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ITU-T

What Next?

o Improved functionalityo Improved availabilityo Needs international agreement on

IP Textphone communications

Page 22: International Telecommunication Union Plenary Session on ITU-T Standards 15th Biennial TDI International Conference – Las Vegas, Nevada, USA Michael Day.

International Telecommunication Union

Plenary Session on ITU-T Standards15th Biennial TDI International Conference –

Las Vegas, Nevada, USA

Thank youThank you