International Personnel Management

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    International Personnel ManagementMHRDM V 2011-14

    Session 1

    Facilitated by

    Prof Tanvi Lathia

    K J Somaiya Institute of Management Studies and Research

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    Contents

    Introduction and Overview

    Present International Context

    Concept of International HRM

    Challenges for IHRM

    Why Study IHRM

    Difference between IHRM and HRM

    Case Study Discussion

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    Introduction

    International assignments expected to increase in

    2013

    Global induction

    Glocalization

    Obstacles to working overseas

    Companies fail to train managers for overseas

    assignments

    Outsourcing and leasing

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    Present Context

    Globalization

    The trend toward opening up foreign markets to international trade andinvestment.

    Impact of Globalization

    Partnerships with foreign firms

    Communication and connectivity have made the world smaller

    There is a better understanding of foreign opportunities leading toincreased trade and businesses operating across national borders

    Lower trade and tariff barriers (economies around the world are betterintegrated)

    NAFTA, EU, APEC trade agreements

    WTO and GATT Anything, anywhere, anytime markets

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    Present ContextContaining Costs

    Downsizing

    The planned elimination of jobs (head count).

    Outsourcing

    Contracting outside the organization to have work done that

    formerly was done by internal employees.

    Employee Leasing

    The process of dismissing employees who are then hired by

    a leasing company (which handles all HR-related activities)

    and contracting with that company to lease back the

    employees.

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    Present ContextConvergence and Divergence

    Convergence

    MNCs, food habits, fashion, travel, media

    Divergence

    Customer preferences, cultural orientation, religion,language

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    Going Global - Impact on HRM

    Different cultures, laws, and business practices

    Issues:

    Identifying capable expatriate managers.

    training programs suited for working in foreign culture and

    work practice. Adjusting compensation plans for overseas work.

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    Going Global - Impact on HRM

    Attitudes Toward Work and Family

    Day care

    Flextime

    Job sharing

    Alternative work schedules Elder care

    Job rotation

    Parental leave

    Telecommuting

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    Functions of HRM

    Based on a notion that people are a key resource, competitive

    advantage.

    Deals with personnel functions

    Has now assumed a strategic role

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    Concept of International HRM (IHRM)

    IHRM is HRM issues, functions, policies, and practices that

    result from the strategic activities of multinational enterprises

    and that impact on the international concerns and goals of those

    enterprises

    (Schuler et al.,1993)

    Covers the entire gamut of HR operations in the international

    context

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    Concept of International HRM (IHRM)

    Includes

    Global careers

    Global communication

    Global business leadership

    Global compensation and benefits

    Global diversityGlobal training and development

    Global industrial relations

    Global safety and security

    Global talent management

    Global hiring

    Global induction

    Global ethics and sustainability

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    Challenges for IHRM

    Coordinating various functions (planning, marketing,

    accounting, HR ) with the parent company and enabling the

    companys overall strategy

    Building a global culture to encourage global mindsets and

    attitudes to cope with global customers and global transactions

    Developing the managerial leadership and structure to support

    global strategies and operations

    Gaining management interest and involvement in HRM

    processes

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    Challenges for IHRM

    Developing technical and managerial skills (talent) to work

    effectively at the global level

    Ensuring global and local approaches to T&D, succession

    planning, and improved performance

    Ensuring quality professionals to serve global customers

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    Why study IHRM?

    To understand how to make HR effective in the MNCs

    Effective management of HRM internationally is increasingly being

    recognized as a major determinant of success or failure in international

    business

    Shortage of good international HR managers

    Business failure in the international arena may often be linked to poor

    management of HR (Expatriate failure)

    Work force multicultural and geographically dispersed

    HR should support the rapid pace of internationalization of companies and

    enhance and maintain their competitiveness in the market place.

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    Difference between HRM and IHRM

    More involvement in employees personal lives

    Types of employees

    Cross cultural sensitivity

    Labor relations and employment laws of different countries

    Compensation and taxation norms High risk exposure (medical, health, terrorism)

    Different government policies and norms

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    Host Country Nationals (HCNs)

    Parent Country Nationals (PCNs)

    Third Country Nationals (TCNs)

    Procure Allocate Utilize

    Type of employees

    HR ActivitiesA Model of IHRM