Internal Service Consumer Protection (ISCP)

June 13, 2019Oregon Department of Agriculture

Program Area Update

Rev. 05/2019

Internal Services and Consumer Protection [54] Jason Barber, Program Area Director, PEM F

Weights & Measures / Motor Fuel Quality Programs [24] Steven Harrington, Program Manager, PEM E

Laboratory Services Programs [23] Kathleen Wickman, Program Manager, PEM D

Procurement, Fleet, and Facilities Programs [3] Melissa Esser, PCS2

Heather Hawes, PCS2Allan Richardson, Fleet Manager

Office Manager [3] Alex Thomas, OM1

Office Specialists [2] Nichole Solorzano, OS2

Jennifer Zimmerman, OS2

Wolf Depredation Grant Program

Egg Laying Hen Program

Metrology Laboratory [2] Aaron Aydelotte, Metrologist

Raymond Nekuda, MetrologistField Supervisor [10] Josh Nelson, PEM C

Field Supervisor [11] Nathan Gardner, PEM C

Field Inspectors [9] Branden Parker, CS2

Cory Hart, CS2Eric Thorson, CS2Gary Lowe, CS2

Jesse Terrusa, CS2Kurt Burns, CS2Roy Cedillo, CS2

Stephen Eugenio, CS2Vacant, CS2

Field Inspectors [10] Alan Sweet, CS2

Brian Derrickson, CS2David Gray, CS2

Emile Rivera, CS2Gene Scott, CS2

James Monaco, CS2Jason Miller, CS2John Wagner, CS2

Kirk Trigg, CS2Michael Rossetto, CS2

Chemists [11] Andrew Acker, C1Cary Johnson, C3Debra Wong, C3

Hayden Hamby, C2Joseph Harworth, C3

Justin Wood, C2Lowrhen Aceves, C1Richard Harding, C1

Setal Patel, C3Tess Khofri, C2Vacant, C2-LD

Microbiologists [5] James Madden, M3Jasmine Scott, M1Tasha Johnson, M1Wyatt Faulkner, M3Yingnan Tian, M2

Laboratory Support [6] Bo Nuanual, LS2

Ronney Coffman, LS2Sarah Lampson, LS2

Terrie Graves, LS2Virginia Tarango, QAO

Vacant, LS2

Country of Origin Labeling (COOL) Program

Special Programs

W&M KPM – History(85% is goal)

Year Devices Exams Exam % Rej. % CA % Total %Comp. Rate

2018 61,537 53,621 87.1% 8.1% 5.2% 13.3% 86.7%

2017 60,381 52,348 86.7% 8.1% 3.8% 11.9% 88.1%

2016 58,601 51,438 87.8% 9.9% 3.9% 13.8% 86.2%

2015 57,486 52,557 91.4% 7.9% 5.2% 13.1% 86.9%

2014 56,709 53,708 94.7% 8.6% 4.2% 12.8% 87.2%

2013 56,038 52,882 94.3% 8.6% 5.5% 14.1% 85.9%

2012 55,144 53,600 97.2% 7.6% 6.5% 14.1% 85.9%

W&M - Total Devices Licensed

53058

5426055144

55825 55672

5736758028

6060861537

48000

50000

52000

54000

56000

58000

60000

62000

64000

2010 2011 2012 2013 2014 2015 2016 2017 2018

Total Devices

Complaints & Just Checking In

S In 2018, Weights & Measures received a total of 93 complaints and/or service requests. (51 in 2017)

S Number of Just Checking Ins performed for Food Safety: 171 (167 in 2017)

S Number of complaints received:S Motor Fuel Quality: 19S Motor Fuel Quantity: 33

S Motor Fuel Advertising / Labeling: 11S Device Complaints: 11S Unlicensed Complaints: 4 S Special Requests: 1S Other: 14

11

21

07

2 2

8

19

33

11 11

4 1

14

0

5

10

15

20

25

30

35

Quality Quantity Signage Device Unlicensed Special Other

2017 2018

Cannabis Device Data

9 14 16 17

427

848

1560

2904

3811

0

500

1000

1500

2000

2500

3000

3500

4000

4500

2010 2011 2012 2013 2014 2015 2016 2017 2018

Cannabis Device License Count

Cannabis Device License Count

0 5 2 1

410 421

712

1344

907

0

200

400

600

800

1000

1200

1400

1600

2010 2011 2012 2013 2014 2015 2016 2017 2018

Cannabis Devices Added by Year

Cannabis Devices Added by Year

Metrology

S Internal calibration services provided for approximately 1,259 pieces of Weights and Measures equipment.

S 2,391 of external calibration services provided $39,476 from in-state businesses and $40,621 from out-of-state businesses generating a total of $80,097 in revenue for the division.

MetrologyNew automated Mass Comparator

Customer Service Survey - Metrology

4.9 4.9 4.9 4.9

4.5

4.7 4.7

5.0

4.9

5.0

4.9

5.0 5.0 5.0

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

5

5.1

Packaging, Condition of

Return Instruments

Customer Service

Technician Response

Turn-Around Time

Cailbration Certification,

Accuracy

Cailbration Certification, Completeness

Calibration Certificate, Format /

Information2017 2018

Motor Fuel Quality

S 2062 Total Fuel Screenings (2073 in 2017)

S 51 or 2.47% of these screenings failed (40 or 1.93% in 2017)

S 4,859 Fuel Storage Tanks Screened Statewide (1278Locations) (3966 in 2017, 1101 locations)

S 123 Screenings with water (98 locations) (112 in 2017, 90 locations)

S 7 Screenings with excessive water(25 in 2017)

S 29 Fuel samples drawn statewide (29 in 2017)

W&M Safety First!

S Work Related Injuries

S ODA had 10 work-related injuries in 2018 (10 in 2017), 0 from Weights & Measures. (1 in 2017)

S Vehicle Related AccidentsS ODA had 31 (22 in 2017) vehicle accidents in 2018,

0 from Weights & Measures. (0 in 2017)

ISCP Program Survey Data

Excellent and Good % Totals by Program

Expertise Timeliness Accuracy Helpfulness Info Available

Overall Service

Motor Fuel Quality 100% 92% 100% 92% 100% 92%

Weights & Measures 100% 97% 99% 97% 94% 99%

Wolf Depredation 63% 86% 71% 63% 75% 63%

Grand Total 98% 96% 98% 95% 93% 96%

Excellent and Good % Totals by Customer Type

Expertise Timeliness Accuracy Helpfulness Info Available

Overall Service

Complier 100% 96% 99% 96% 93% 98%

Constituent 75% 75% 75% 75% 75% 100%

Consumer 88% 95% 91% 88% 92% 88%

Wolf Depredation

Motor Fuel Quality

Weights & Measures

Lab Services

Lab Services(Providing Chemistry and Microbiology Services)

q 2018 – Received 6,285 samples and conducted 16,910 tests in support of the following enforcement programs:q Food Safety (dairy, baywater, shellfish)

q Pesticides

q Fertilizer

q CAFO

q DEQ Ground Water

q Other (EPA, DEQ, Dept. of Forestry, etc.)

q Analytical and tech support to private businesses to help facilitate the export of their products to domestic and foreign markets

Lab Services – Accomplishments

q Laboratory Services was successful in the implementation of Microbial Source Tracking Testing (polymerase chain reaction-PCR) for determining source (human, dog, bird, cow, deer, elk, goat, sheep) from E. coli found in water samples.

q ODA Laboratory Services was selected as one of two labs in the US to represent the NSSP (National Shellfish Sanitation Program) during a harmonization review audit by Canada Food Inspection Agency jointly with the FDA. The laboratory received glowing praise by the auditors.

q ODA Laboratory Services received Legislative E-Board funding in September 2018, in order to work on methods for testing foods for cyanotoxin presence. The laboratory is acquiring instrumentation and supplies to support this project, as well as facilitating outreach to others in the scientific community who have knowledge with these compounds.

Lab Manager, Kathleen WickmanHonored for “Commitment to State Service” – 35 years and 10 months

Procurement Unit(Facilities and Fleet)

S Procurement, Fleet and Facilities - Provide support for all of the department’s programs in the areas of procurement (purchases, contracts, grants), mail and supply room, fleet and facility management.S Staff of 2 processed 1,063 help desk tickets for 2018.

S ODA maintains a total fleet of 259 vehicles (247 standard, 12 specialty.)

S Cost per mile to operate was $.21 for 2018, which was the total overall average for all state vehicles. This is with maintaining a seasonal fleet of 40 older vehicles, many of which are well over 100,000 miles.

S ODA owns a total of 11 buildings in Salem, Hermiston and Ontario and rents 23 other offices and buildings across the state.

ODA Wolf Grant

ODA Wolf Grant

Ø Currently, there are 17 counties in Oregon that have County Wolf Advisory Committees (County Wolf Programs.) Coos and Curry Counties are working on forming committees.

Ø At the end of 2018, Oregon’s known wolf population was at 137. This is a 10% increase from last year (124).

Ø Confirmed depredation incidents by wolves increased 65% from last year, with 28 confirmed incidents (up from 17 last year.) Three wolf packs were responsible for the majority of the depredations (Rogue-11, Pine Creek–6 and Chesnimnus–5).

Ø The Governor’s Recommended Budget (GRB) has $218,510 allocated for ODA’s Wolf Grant Program for 19-21. At this point, it appears all bills related to additional wolf funding are dead, however, there is always the possibility of additional funding prior to the session closing.

Ø The ODA also has a federal grant pending with U.S. Fish and Wildlife Service which, if awarded, would make available an additional $65,000 for prevention for 2019 and $11,000 of direct compensation for 2020. These federal funds require a dollar-for-dollar match of state general funds.

Wenaha

§̈¦84

§̈¦84

£¤26

£¤26

£¤395

£¤395

W a s h i n g t o nW a s h i n g t o n

Snake River

I d a h oI d a h o

§̈¦5

§̈¦5

£¤97

£¤97

£¤20

£¤20

£¤95Rogue

Minam

Mt Emily

Catherine

OR64

Silver LakeWolf

North Emily

Pine Creek

Walla WallaChesnimnus

Middle Fork(Summer)

Ruckel Ridge

Five Points

White RiverOR30

Wolves

Middle Fork(Winter)

Noregaard

South Snake

KeatingDesolation

Wildcat

Indigo

Grouse Flats(WA)ASTORIA

ST HELENS

PORTLANDHILLSBOROTILLAMOOK

OREGON CITYMCMINNVILLE

NEWPORT

DALLAS

CORVALLISALBANY

SALEM

EUGENE

ROSEBURGCOQUILLE

GOLD BEACH GRANTS PASS

MEDFORD

HOOD RIVER

THE DALLES MORO

MADRAS

BEND

PRINEVILLE

BURNS

LAKEVIEW

CONDON

PENDLETON

LA GRANDE

ENTERPRISE

CANYON CITY

BAKER

VALE

FOSSIL

KLAMATH FALLS

Source: US National Park Service

Wolf Management Zone Boundary

Estimated Wolf Use Areas

Known Wolf Use Areas

Areas of Known Wolf Activity - December 2018

¯0 25 50 75 10012.5Miles

ODA Wolf Grant

§ For the 2019 wolf grant period, ODA received the largest ask for wolf grant funds ($504,678) since the inception of the program in 2012.

§ Unfortunately, ODA only had a total of $112,219 to award to 11 County Wolf Programs. 100% of direct compensation claims were paid. The agency also had to allocate at least $65,000 towards prevention in order to match (dollar for dollar) a pending federal wolf prevention grant. Administrative awards were reduced and missing claims were pro-rated with the remaining balance. If ODA is successful in obtaining federal wolf grant funds this year, an additional $65,000 of prevention will be awarded to the counties bringing the overall total of grant dollars awarded in the 2019 grant period to $177,219.

2019 Grant Awards

County Direct Comp. Missing Prevention Admin Totals

Malheur 0 $500 $400 $900

Umatilla $500 $4,107 $14,000 $600 $19,207

Wheeler 0 $1,500 $100 $1,600

Grant $450 $2,000 $400 $2,850

Union $1,303 $2,500 0 $3,803

Klamath $4,190 $3,900 0 $8,090

Jackson $6,200 $13,000 0 $19,200

Morrow 0 $1,000 $400 $1,400

Lake 0 $1,000 0 $1,000

Wallowa $5,760 $6,889 $15,000 0 $27,649

Douglas 0 0 0 0 0

Baker $10,634 $5,891 $9,500 $495 $26,520

Totals $29,037 $16,887 $63,900 $2,395 $112,219

Special Programs

S Egg Laying Hen Program - Regulate the manner in which egg-laying hens may be confined in an enclosure. Transition commercial egg farms in Oregon away from small battery cages to larger cages and ultimately to enriched colony systems and cage-free production systems.S 10 licensed commercial egg farms to audit each yearS 80 licensed distributers of eggs in OregonS Have conducted 2 investigations that were founded, one resulting in $7,500 civil penalty

S County of Origin Labeling (COOL) Retail Surveillance ProgramS ODA has a cooperative agreement with USDA to conduct retail store surveillance audits to ensure

compliance with federal county of origin provisions. ODA conducted 54 audits for 2018 including 4 follow-up audits from 2017.

19-21 Legislative Summary

§ Weights and Measures Fee Increase Ratification (5% in 2018 and 5% in 2019) § Last fee increase was 12 years ago (2007)

§ Weights and Measures Fee Cap Increase;

§ Agency Lab Consolidation Planning

§ Laboratory Equipment Replacement and Operations Manager

Thank you