Interior Finish Assessment Case Study

Case Study: Interior Finish Assessment

A Deeper Look

A bustling acute-care hospital was in need of overall facility upgrades but with a limited budget, the facility team desired assistance choosing which areas to focus their efforts on first.

Array recommended a comprehensive system for mapping the current state of the physical environment, which the hospital later implemented. Additionally, the design team conducted an interior assessment throughout nine floors of the hospital. Over the course of four weeks, more than 2,000 assessment surveys were filled out and dozens of floor plans were created. Based on the collected data, the design team recommended various upgrades and renovations throughout the hospital.

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The Focus

The focus of the study was to analyze and rate, on a scale of one through five, the following finish categories:

• Ceilings/Lighting

• Walls/Wall protection

• Flooring/Wall Base

• Casework/Millwork

• Doors

• FurnitureThe best way to convey this information to this facility was to provide the data on a per room basis. After working with the facilities team to understand how they will be utilizing and distributing the data, Array determined that a two-part deliverable would most successfully convey content to the team and their sub-contractors, architects and management team.

CHALLENGE The client did not have a method for tracking facility conditions throughout multiple campuses. Array was tasked with developing a user-friendly system for mapping the current physical interior state of each facility.

SOLUTION The information gained in this process allowed our client to easily identify and prioritize departments in need of improvement.

Interior Finish Assessment

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January 29, 2015

INTERIOR FINISH ASSESSMENT

LOCATION: Harrisburg Hospital

LEVEL: 1

COST CENTER: EXPRESS ADMINISTRATION UNIT CC#

ROOM NAME: PRIVATE TREATMENT

ROOM NUMBER: 01

APPROXIMATE SQ FOOTAGE: 123

Current conditions for each finish category are rated on a scale of 1 to 5 below, with 5 signifying no work is needed and 1 signifying there is an immediate need for finish or

item to be replaced.

1 = URGENT 2= POOR 3= AVERAGE 4 =

CEILINGS/LIGHTING

WALLS/WALL PROTECTION

FLOORING/WALL BASE

CASEWORK/MILLWORK

DOORS

FURNITURE

COMMENTS: No immediate work needed. Furniture Inventory: (1) Nightstand, (1) Guest Chair.

PHOTOS:

INTERIOR FINISH ASSESSMENT

Harrisburg Hospital

KEY PLAN:1

EXPRESS ADMINISTRATION UNIT CC# 0757

PRIVATE TREATMENT #1

01-151

123 SF

are rated on a scale of 1 to 5 below, with 5 signifying no work is needed and 1 signifying there is an immediate need for finish or

item to be replaced.

1 = URGENT 2= POOR 3= AVERAGE 4 = GOOD 5 = EXCELLENT

1 2

1 2

1 2

N/A 1 2

1 2

1 2

Furniture Inventory: (1) Nightstand, (1) Guest Chair.

KEY PLAN:

3 4 [5]

3 4 [5]

3 4 [5]

3 4 5

3 4 [5]

3 [4] 5

The sysTem

Array created an Interior Finish Assessment Worksheet to collect and convey data to the team. In addition to the rating scale, this method listed each room’s location, level, cost center, name, number, approximate square footage and comments. Lastly, space for a key plan and photographs provided a visual indication of the current state.

InterIor FInIsh Assessment Worksheet

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HDWA

LLHD

WALL

HDWALLHDWALL

H D W A LLH D W A LLHD

WALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDW A

LL

HDWA

LL

H D W A LLH D W A LL H D W A LLH D W A LL

HDWA

LL

HDWALL

HDWALL

HDWALL

HDWA

LLHD

WALL

HDWALLHDWALL

HDWALL

HDWALL

HDWALL

HDWALL

HDWALLHDWALL

HDWA

LL

HDWALL

H D W A LL

F. E . C .

CORRIDOR

CART ALCOVE

CCCC

PTS

HDWALLHDWALL

HDWALLHDWALL

HDWALL HDWALL

PTS

SLOP

E

E.W.C.

132 SF

#2001-102

227 SF

DECON.01-100

127 SF

#1901-101

250 SF

#1401-104

250 SF

#2101-103

260 SF

#2301-112

260 SF

#2401-114

260 SF

#2501-115

148 SF

#2601-116

131 SF

#2701-117

131 SF

#2801-119

131 SF

#2901-120

118 SF

#3101-121

117 SF

#3201-123

53 SF

SOILED UTILITY01-113

59 SF

CLEAN STOR.01-114

127 SF

#3301-122

122 SF

#3401-123

125 SF

#3501-124

39 SF

TELECOM/DATA01-125

137 SF

POINT OF CARE01-119

131 SF

#3601-128

131 SF

#3701-127

139 SF

#3801-126

164 SF

#3901-134

128 SF

#5301-125

157 SF

ED CLINICALMANAGERS

01-126

322 SF

OFFICE01-127

102 SF

CT EQUIP. STOR.01-271

124 SF

INPATIENTHOLDING/STAFF

AREA01-266

345 SF

C.T.01-265

99 SF

SOILED UTILITY01-267231 SF

STORAGE01-268

54 SF

PAT. R.R01-269

132 SF

#3001-118

110 SF

CT WORK AREA01-270

137 SF

#2201-113

47 SF

Room01-138

119 SF

CT EQUIP.01-264

630 SF

CONTROL ROOM01-262

278 SF

LOCKER ROOM01-263

169 SF

CLEANSTORAGE

01-24777 SF

PAT. TOILET01-248

141 SF

ACUTETREATMENT #9

01-249135 SF

ACUTETREATMENT #8

01-250130 SF

ACUTETREATMENT #7

01-251 57 SF

DATA/TEL01-302

124 SF

ACUTETREATMENT #6

01-252

136 SF

ACUTETREATMENT #5

01-253

68 SF


122 SF

ACUTETREATMENT #4

01-236123 SF

ACUTETREATMENT #3

01-238121 SF

ACUTETREATMENT #2

01-240127 SF

ACUTETREATMENT #1

01-243126 SF

ACUTETREATMENT #12

01-244

144 SF

ACUTETREATMENT #11

01-245

250 SF

#1501-105

118 SF

MEDS01-111

53 SF

PATIENT RESTRM.

01-110

49 SF


55 SF

CLEANSTORAGE

01-108

243 SF

#1701-107

250 SF

#1601-106

100 SF

FAMILYCONFERENCE

ROOM01-260

66 SF

EMS LOUNGE01-166

174 SF

VENDING01-257

498 SF

REGISTRATION01-259

106 SF

TRIAGE #101-241

82 SF

PATIENT TOILET01-242

97 SF

TRIAGE #201-239

101 SF

TRIAGE #301-237

97 SF

TRIAGE #401-235

171 SF

ENT EXAMROOM01-303

1,143 SF

HIDDEN DOORCAFE01-221

265 SF

SERVING01-220

540 SF

GIFT SHOP01-216

266 SF

KITCHEN01-218

STAIR DVESTIBULE

14 SF

STORAGE01-219

210 SF

RECEPTION01-214A

106 SF

OFFICE01-213

104 SF

SUPPORTOFFICE01-211

154 SF

DIRECTOR'SOFFICE01-210

71 SF

PANTRY01-208135 SF

LADIESRESTROOM

01-300

106 SF

MENSRESTROOM

01-301

296 SF

CONFERENCE01-222

80 SF

THROUGHPUTMGR.

01-224

160 SF

RECEPTIONADMIN.01-225

121 SF

NURSEMANAGER

01-227

142 SF

ED PHYSICIANDIRECTOR

01-226111 SF

PHYSICIANSOFFICE01-228

138 SF

EMERG. PREP.DIRECTOR

01-229116 SF

ED ANALYST01-230

54 SF

TOILET01-231

91 SF

BUSINESSOFFICE MGR.

01-23271 SF

FAMILY TOILET01-233

241 SF

FAMILYWAITING/PLAY

AREA01-234

189 SF

PATIENT REPS01-215139 SF

MANAGER'SOFFICE01-212

137 SF

MANAGER'SOFFICE01-207

89 SF

STAFFLOUNGE/CONF

01-20683 SF

SECRETARY01-205

91 SF

OFFICE01-203

215 SF

LADIES R.R01-196143 SF

OFFICE01-209

150 SF

RECEPTION/WAITING01-200

64 SF

RECEPTION01-200A

229 SF

CONFERENCEROOM01-202

61 SF

DISPLAY01-217

1,100 SF

COFFEE KIOSK& PUBLICSEATING

01-195

196 SF

MENS R.R01-197

69 SF

WHEELCHAIRS01-199

122 SF

SUPERV.OFFICE01-283

981 SF

WAITING01-282257 SF

WAITING01-285190 SF

BLOOD DRAW01-294

129 SF

STAFF WORKAREA01-293

145 SF

FIRE ALARMPANEL ROOM

01-281

165 SF

RECEPTION01-284

106 SF

OFFICE01-279

120 SF

EAU STORAGE01-280

424 SF

MEDITATIONROOM01-194

80 SF

OFFICE01-193

131 SF

PASTORALCARE/OFFICE

01-190

74 SF

OFFICE01-192

75 SF

DIRECT.01-191

152 SF

LADIES R.R01-189

STAIR G VEST.

489 SF

ELEC. SERVICES01-188

146 SF

OFFICE01-187

38 SF

SNACK BARSTOR.

01-C107A

90 SF

BREAK ROOM01-186

521 SF

TELEPHONEOPERATORS

01-185

151 SF

OFFICE01-184

108 SF

EAU #1001-162

67 SF

VESTIBULE01-276

74 SF

SHOWER/R.R01-278

164 SF

SAFE ROOM01-277

333 SF

E.D. OFFICE01-275

104 SF

E.D.CONFERENCE

ROOM01-274

58 SF

STAFF R.R01-273

59 SF

STAFF R.R01-272

53 SF

SOILED LINEN01-304 90 SF

BED OFFICE01-287

65 SF

BLOOD DRAW01-289

69 SF

ORDER ENTRY01-288

108 SF

CLEAN UTILITY01-290

34 SF

SOILEDHOLDING

01-29134 SF

PAT. RESTROOM01-292

897 SF

WAITING01-256

61 SF

SOCIALWORKER01-258

118 SF

EAU #1501-165

112 SF

EAU #1401-166

111 SF

EAU #1201-167

112 SF

EAU #1101-168

74 SF

CLEANSTORAGE

01-164

63 SF

PATIENTRESTROOM

01-163

107 SF

EAU #801-160

103 SF

EAU #901-161

109 SF

EAU #701-159

135 SF

FINANCIALCOUNSELOR

01-171

127 SF

FINANCIALCOUNSELOR

01-172

192 SF

GIFT GALLERYOFFICE01-176

75 SF

OFFICE01-177

139 SF

SEC. DIRECTORHEALTH INFO

01-178 171 SF

DIRECTORHEALTH INFO

01-179

896 SF

PHYSICIANSDINING ROOM

01-183

109 SF

EAU #601-158

65 SF

PAT.R.R/SHOWER

01-129

52 SF

PAT. R.R01-130

118 SF

#4001-131

138 SF

#4101-132

122 SF

#4201-133

126 SF

#4301-135

57 SF


121 SF

#4401-137

126 SF

#4501-138

123 SF

#4601-139

122 SF

#4701-140

125 SF

#4801-141

123 SF

PRIVATETREATMENT #1

01-151121 SF

PRIVATETREATMENT #2

01-152 115 SF

EAU #301-153

116 SF

EAU #401-154 105 SF

EAU #501-155

57 SF

STAFFRESTROOM

01-156385 SF

P.A.T.01-173

174 SF

DICTATION01-180

316 SF

PHYSICIANSLOUNGE

01-181 245 SF

CONFERENCEROOM01-182

121 SF

#5201-148

125 SF

#5101-147

121 SF

#5001-146

98 SF

STORAGE01-145A

104 SF

EMERGENCYMANAGEMENT

SUPPLIES &EQUIP01-145

104 SF

CLEANSTORAGE

01-144

147 SF

#4901-143

58 SF

PATIENTRESTROOM

01-142

58 SF


60 SF

PATIENTRESTROOM

01-150

553 SF

STAFF WORK &VOLUNTEER

AREA01-286

103 SF

MECHANICAL01-317

66 SF

ELEC. CLOSET01-255

45 SF

MEN'S R.R01-175

45 SF

WOMEN'S R.R01-174

29 SF

JAN. CLOS.01-198

141 SF

ACUTETREATMENT #10

01-246

32 SF

HOUSEKEEPING01-261

897 SF

CORRIDOR01-C100

371 SF

ELEV. LOBBY01-C101

1,120 SF

CORRIDOR01-C102

1,197 SF

CORRIDOR01-C103

521 SF

CORRIDOR01-C104

614 SF

CORRIDOR01-C105

284 SF

CORRIDOR01-C106

393 SF

CORRIDOR01-C107

594 SF

CORRIDOR01-C108

1,253 SF

CORRIDOR01-C109

1,676 SF

PUBLICSEATING01-C110

515 SF

CORRIDOR01-C111

214 SF

CORRIDOR01-C112

282 SF

PASSAGE01-223

76 SF

NOUR.01-157

233 SF

NURSE STATION01-170

64 SF

UNIT CLERK01-169

291 SF

INFORMATIONDESK

01-195A

84 SF

MANAGER01-204

650 SF

STAFF WORK01-201

254 SF

PASSAGE01-214

UNDER CONSTRUCTION

RECENTLY RENOVATED ORRENOVATION PENDING

MECHANICAL

KEY

NOT ACCESSIBLE AT TIME OF SURVEY

URGENT

POOR

AVERAGE

GOOD

EXCELLENT

40 SF

ED INFO DESK01-C109A

642 SF

CORRIDOR01-C113

20 SF

PANTRY01-205A

247 SF

PASSAGE01-293A

Project No.Date :COPYRIGHT - 2014 ARRAY ARCHITECTSC

Plans Based on Client Supplied Documentation

INTERIOR FINISH ASSESSMENTHARRISBURG HOSPITAL

01/29/154149FIRST FLOOR - CEILINGS/LIGHTING

PINNACLE HEALTH

InterIor FInIsh Assessment Floor PlAn

The second method of presenting the data was through a series of color-coded floor plans that, at a glance, gave the viewer an over-all understanding of the conditions of each finish category per floor.

BIm INTeGRATIoN

Utilizing BIM technologies, Array input captured data to create a living document which the client could easily manage and update to continually show the current state of the facility as they pursued renovations. Prior to the survey, Array established an existing conditions 3D model to allow for seamless data entry at an efficient pace. Once Array collected the data, the client could pull information with ease, such as overall square footage of a potential finish upgrade. Once the client began to utilize the assessment tools they were able to quickly assess, budget and plan and prioritize their ideal future state improvements.

“With the help of BIM technologies and 3D modeling, our client can view the current conditions of any area in the hospital with ease.”- Ryan Keszczyk, Architectural Designer

Array Architects

Under construction Recently renovated Mechanical Not accessible Urgent Poor Average Good Excellent

keY

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FuTuRe sTATe

Based on the data and Array’s recommendations, our client created a seven-year work plan which will manage future renovations and upgrades based on need, scale and funds allocated per year. The continuous improvement will be mapped by the facilities team using the tools developed by Array for years to come.

Our final deliverable included a matrix with our recommenda-tions for renovations and upgrades we believe the client should tackle first.

Who We AreARRAY-ARCHITeCTS.COM

We Are Healthcare Architects

We are a team of architects and designers with unique backgrounds, but we all have one thing in common - we share a strong desire to use our expertise and knowledge to design solutions that will help people in moments that matter most.

This focus makes us leaders in our field. There’s a degree of compassion, empathy, and sensitivity that goes into every project that we touch. It’s designing a nurse station with sight lines to every patient. It’s building a Behavioral Health facility without corners, so that patients are safe. It’s translating the operational needs through the technical details to fine tune the lighting system in a neonatal unit so caregivers can match the lighting to each baby’s stage of development. It is a deeper understanding, honed through relationships spanning

decades.

Together, we discover optimal solutions with our clients. It is our four decades of specialization that allows for effective communication, collaboration and precision in the complex, changing world of healthcare.

Array’s Knowledge Communities

We believe strongly in sharing our expertise and knowledge with others. We invite you to explore each of our thought leaders and share your thoughts with the healthcare design community.

click here to visit our blog.

to view our design book on interior design standards.

RENOVATION: RENOVATION: RENOVATION: RENOVATION:No major renovations planned

FINISH UPGRADES: FINISH UPGRADES: FINISH UPGRADES: FINISH UPGRADES:

FURNITURE: FURNITURE: FURNITURE: FURNITURE:










2018

Renovate Mammography Suite. Refer to sheets 05-120 through 05-127.

Renovate Housekeeping Suite. Refer to sheets B-174 through B-183.

No major renovations planned

No upgrades planned Replace flooring and wall base in 5th floor CT Scan Suite. Refer to sheets 05-105 through 05-106. Replace façade of PT/OT Gym 10-154 with more welcoming entrance.

Remove wallcovering and paint walls in MRI Suite. Refer to sheets B-109, B-111, B-114, B-118, B-119, and B-121.

No upgrades planned

New furniture in 10th floor PT/OT Gym 10-154.

New furniture for MRI Suite. Refer to sheets B-106 through B-121.

New furniture in B-191, B-169, 01-185, 01-186.

New furniture for Pre-Op/PACU bays.

RECOMMENDED FINISH UPGRADES BY QUARTER

Replace flooring in the 3rd floor Pre-Op and PACU bays and in adjacent corridors and nurse stations.

No major renovations planned

QUARTER 4

2015

New furniture for 01-184, 01-185, 01-186, 01-190 through 01-193.

New furniture for 02-152, 02-136, 06-127, 06-125, 06-124.

Renovate the 3rd floor OR's and adjacent spaces. Refer to sheets 03-213, 03-215, 03-217, 03-218, 03-220, 03-221, 03-222, 3-223, 03-224, 03-225, 03-227.

Renovate 7 Bridges dining room, adjacent corridors and elevator lobbies. Refer to sheets 11-100 through 11-107 and 11-C100 through 11-C106.

Provide new carpet and wall base in the following rooms: 04-122 through 04-133 and 05-268 through 05-278 and 05-282. Examine source of window leaks in the 4th and 5th floor private offices.

Renovate all elevator vestibules and corridors on the 1st floor. Refer to sheets 01-C100, 01-C101, 01-C102, 01-C104, 01-C105, 01-C107, 01-C108, 01-C109, 01-C109A, 01-C112, 01-C113.

New furniture in Lobby 01-C110 and Coffee Kiosk 01-195.

QUARTER 1 QUARTER 2

2017

Renovate ultrasound rooms. Refer to sheets 06-112, 06-117, 06-118, 06-119, 06-120, 06-121, 06-122, 06-124.

Renovate basement corridors. Refer to sheets B-C105 through B-C114.

No upgrades planned.

Renovate Security suite and Patient Transport suite in basement. Refer to sheets B-150 through B-161 and B-214 through B-216.

Replace flooring and wall base in 5th floor corridors and elevator vestibules

Replace ceilings in all 6th floor corridorsand elevator vestibules. Upgrade Ultrasound Waiting 06-124 and Nuc Med Waiting 06-127.

Replace flooring and wall base in 4th floor corridors and elevator vestibules

New furniture for Ultrasound Waiting 06-124 and Nuc Med Waiting 06-127.

New furniture for 7 Bridges dining room.

2016

New furniture in ultrasound rooms. Refer to sheets 06-112, 06-117, 06-118, 06-119, 06-120, 06-121, 06-122, 06-124.

Replace flooring in 7th floor MSICU rooms and elevator vestibule.

Renovate Blood Draw Suite to solve workflow and accessibility issues. Refer to sheets 01-282 through 01-294.

Replace flooring and wall base in 4th floor corridors and elevator vestibules. Repaint walls and provide new artwork in Cardiology testing rooms. Refer to sheets 04-108, 04-115, 04-118, 04-142, 04-143, 04-144, 04-145.

New casework and flooring in Respiratory Care Services. Refer to sheets B-201 through B-206.

QUARTER 3

Renovate all multi-stall toilet rooms in Basement and on the 1st floor. Refer to sheets B-128, B-147, B-148, B-149, 01-189, 01-196, 01-197, 01-300, 01-301.

Provide new flooring and wall base in 01-185, 01-186, 01-190 through 01-193. Provide new casework in 01-186.

Restore terrazzo flooring and base on the 1st floor.

Repair walls and wall base, provide new carpeting in B-133 and B-133A.Examine source of cracking in rubber flooring at Physician Dining Room 01-183.

New furniture for Security suite and Patient Transport suite. Refer to sheets B-150 through B-161 and B-214 through B-216.

New furniture for 7th floor MSICU and MSCC rooms.

New furniture in Respiratory Care Services. Refer to sheets B-201 through B-206.

New furniture in Cardiology testing rooms. Refer to sheets 04-108, 04-115, 04-118, 04-142, 04-143, 04-144, 04-145.

New furniture for Blood Draw Suite.

recommended FInIsh UPgrAdes BY QUArter

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Interior Finish Assessment Case Study

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