Interactive TV as it should be 2135 de la Montagne, Montreal, Qc, H3G 1Z8 Geoff Mott...

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Interactive TV as it should be 2135 de la Montagne, Montreal, Qc, H3G 1Z8 Geoff Mott [email protected] AAHOA MARCH - 2014

Transcript of Interactive TV as it should be 2135 de la Montagne, Montreal, Qc, H3G 1Z8 Geoff Mott...

Interactive TV as it should be

2135 de la Montagne,Montreal, Qc, H3G 1Z8

Geoff Mott

[email protected]

AAHOAMARCH - 2014

Market in need of better solutions

We have long experience, a great track record and over 20k systems installed

A completely IP-based platform runs any entertainment content or servicer you can imagine

A new model for guest options, selections and control

Unique range of services to help you succeed

PRESENTATION SUMMARY

Total alignment through our revenue sharing program with every hotel

WHAT WE MEAN BYINTERACTIVE

An important new piece of the customer satisfaction puzzle

Extending your engagement with the hotel guest:

• Interactive in the room

• Interactive outside the room

• Interactive off premises

We are redefining the basic nature of the in-room entertainment system

Guest services Great entertainment Total connectivity Before, during and after the stay

SELECT-TV is a 360 degree interactive solution!

NEW APPROACH TO MOVIES

From predictable, boring movies to FRESH, ORIGINAL selections

From one size fits all to completely CUSTOMIZABLE

From one way to consume a movie to MANY

From STANDALONE movies to CONNECTED social entertainment

We are re-invigorating the hotel movie experience

Typical hotel VoD systems run the same content in every hotel

Doesn’t make much sense if you think about it

But content delivery system limitations typically require it

Only Select-TV can personalize content for your hotel and guest profiles

SELECT-TV is THE 360 degree customizable solution!

MOVIE SELL-THRU

NEW APPROACH TO VIDEO CONTENTWe supplement regular TV with our own NET CHANNELS content

The best of the web, selected and edited DAILY for your guests

HIGHLIGHTS of great shows, news programs, special interest programming

More than 50 channels and 1,000 hours of video with no ads!

Very engaging, high viewership ratings

We are redefining how guests consume daily content

The best shows in a concentrated format; no ads

Personalized to guest profile and preferences

Delivered fresh daily

SELECT-TV is personalizing web video content!

REDEFINING IN-ROOM GAMINGTop licensors and branded content

Large library of more than 100 games

Multi-screen technology engaging both TV and mobile phone

Single and multi-player games

No need for dedicated game consoles

A great gaming experience for KIDS and ADULT GUESTS

And more…

Games have been underserved in hotels; we change that completely:

Only the best games Available for fun and more… …a source of value to your guests

SELECT-TV is repositioning games for hotels!

NEW APPROACH TO GUEST SERVICESAny service you could conceivably want

Simple templates to design and launch services

All services connected to our e-commerce back end for ordering and payment

Substantial increases in guest services TAKE RATES

Significant COST reductions also possible

We are redefining the guest service model

Expanding your potential suite of services Helping you add more value to consumers at

minimal cost Enabling promotions and offers to keep guests

engaged

SELECT-TV is expanding the definition of guest services!

ON-SITE SERVICES

OFF-SITE SERVICES

MY STAY – TOTAL CONNECTIVITY

SELECT-TV’S GOAL To make your hotel and our

services the hub of the customer travel experience

Make reservations Order

goods/services Control in room Consume content Manage entire trip Aggregate services Pay for services And much more to

come

Unique mobile application that lets guests organize their own experience

BEFORE ARRIVAL

UPON ARRIVAL

DURING STAY

AFTER STAY

HOTELVALUE PROPOSITION

Free web channels

Breadth of choice

Adapted to guest needs

Adapted to modern consumer habits

Highly versatile

Total customization

Simple but very powerful technology platform

Tried and tested for multiple years in thousands of hotel rooms

Entertainment Other Guest Services

Pre-arrival requestsConcierge and ValetNews & WeatherUnique greeting screenGuest messagesRoom to room messagingAlarms and remindersParental lockStaff scheduling

HD movies on demandPush to TVCloud-based gamesMusic on demandPersonalized musicSelect-TV Net ChannelsLinear/FTG TV delivery Coming: on demand TVAccess to high-quality web video

Travel and toursE-ShoppingWeb mail/social mediaBillingIn-room diningTake-out ordering

Spa servicesTaxis and limosRestaurant ReservationsTake-out & Room Service

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Our capabilities are state-of-the art

Our business model is 100% partnership oriented

Our system is 100% customizable to your needs

Our services are unique and highly differentiated

Get and stay connected with your customers!

YOUR HOTEL THE CORE OF OUR BUSINESS