INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A....

151
Government of West Bengal Office of the Commissioner of Police, Kolkata 18, Lalbazar Street, Kolkata – 700 001. TENDER DOCUMENT INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS UNDER KOLKATA POLICE Commissioner of Police Kolkata

Transcript of INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A....

Page 1: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Government of West Bengal Office of the Commissioner of Police, Kolkata

18, Lalbazar Street,

Kolkata – 700 001.

TENDER DOCUMENT

INTELLIGENT SURVEILLANCE SYSTEM

IN THE CITY AREAS

UNDER KOLKATA POLICE

Commissioner of Police Kolkata

Page 2: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Table of Contents

Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose 3 B.3. Objective 3 B.4. Instructions for the Bidder 3 B.5. Clarification to the Tender Document 4 B.6. Earnest Money Deposit (EMD) 4 B.7. Credentials & Pre-qualifications of the Bidder 4 B.8. Submission of Proposals 6 B.9. Security Deposit & Contract Performance Guarantee 6 B.10. Work Completion & Liquidated Damages 6 B.11. Instructions for Preparation of Proposals 7 B.12. Requirements for Preparation of Proposals 7 B.13. Tender Opening Date & Venue 7 B.14. Validity of Offer 7 B.15. Taxes & Duties 7 B.16. Income Tax & Sales Tax Certificates 8 B.17. Discrepancies in Proposal 8 B.18. Tender Acceptance & Rejection 8 B.19. Authorised Representatives 8 B.20. Contract Performance Guarantee (CPG) & Placement of Firm Order 9 B.21. Bank Guarantee during Warranty/AMC Period 9 B.22. Failure to Comply 9 B.23. Proposal Evaluation Process 9 B.23.1. General Examination of Proposals 9 B.23.2. Examination of Short-listed Technical Proposals 10 B.23.3. Examination of Financial Bids 10 B.23.4. Overall Evaluation Marks 10 B.23.5. Award of Contract 11 B.24. Retention Money 11 B.25. Proprietary Information/Public Disclosure 11 B.26. Standard of Performance & Acceptance 11 B.26.1. Standard of Performance 11 B.26.2. Acceptance Period 11 B.26.3. Acceptance Testing 11 B.26.4. Receipt of Insufficient Competitive Proposals 12 B.26.5. Most Favourable Terms 12

Page 3: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

B.26.6. Obligation to Contract 12 B.26.7. Cost to Proposal 12 B.26.8. Proposal Rejections 12 B.26.9. Publicity 12 B.26.10. Waivers 12 B.26.11. Payment of Advances 12 B.26.12. Notification to Unsuccessful Vendors 12 B.26.13. Completion of Contract 12 B.26.14. Acceptance 13 B.26.15. Price Validity 13 B.26.16. Payment 13 B.26.17. Warranty & Maintenance 13 B.26.18. Support 14 B.26.19. Liquidated Damage 15 B.26.20. Disputes & Arbitration 15 B.26.21. Liability 16 B.26.22. Patents & Copyright 16 B.26.23. Governing Laws 16 B.26.24. Termination of Contract 16 B.26.25. Winding Up 17 B.26.26. Suspension of Obligations 17 B.26.27. Force Majeure Clause 17 C. Technical Terms & Conditions 18 C.1. Implementation Plan 18 C.1.1. Details of Activities to be Performed 18 C.1.2. Technical Architecture Design 19 C.1.3. Customisation, Enhancements & Coding Standards 19 C.1.4. Commissioning, Testing & Acceptance 19 C.1.5. Go Live 19 C.1.6. Capacity Building 20 C.1.7. Integration Services 20 C.1.8. Interfaces & Integration Testing 20 C.2. Reporting Requirements 21 C.3. Facilities Management Support 21 D. Scope of Work 22 Proposed Schematic Diagram 25 Important Instructions to the Bidders 26 E. Technical Specifications 28 1. General 28 2. Hardware 31 3. System Software 35 4. Application Software Functions 37 Camera Specification 59

Page 4: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

F. Terms of Reference 131 G. G.1. General Compliance Schedule 132 G.2. Bidders’ Qualification Form Part-I 133 G.3. Bidders’ Qualification Form Part-II 135 G.4. Bidders’ Qualification Form Part-III 137 G.5. Bidders’ Details 138 G.6. Organisation Details 139 G.7. Declarations 141 G.8. Queries 142 G.9. Manufacturer’s Authorisation Letter 143 G.10. Performance Bank Guarantee 144 G.11. Work Schedule 146 G.12. List of Documents to be submitted along with the Tender 147

Page 5: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

1

SECTION – A

NOTICE INVITING TENDER

Kolkata Police, Lalbazar.

Tender Notice No. 3267/ TEN Dated : 17.02.2010. Sealed Tenders are invited by the Commissioner of Police, Kolkata from the bonafide tenderers for Intelligence Surveillance System for installing Cameras and accessories at different vital places under Kolkata Police for the year 2010-2011. The detailed tender notice may be obtained from Tender Section (Ph. No. – 2250-5048), Kolkata Police, Headquarters, (Ground Floor of Main Building), 18, Lalbazar Street, Kolkata – 700001 on all working days and can be downloaded from Kolkata Police Website viz. www.kolkatapolice.gov.in and also from NIC Website – www.tenders.gov.in.

Last date of receiving of tenders is on 12.03.2010 upto 16.00 hours.

Commissioner of Police Kolkata.

• The last date of submission of the tender is upto 16:00 hours on12/03/2010.

• This Tender Document is priced at Rs. 1000/- (Rupees one thousand)

only.

• This Tender Document can be downloaded from the official website ofKolkata Police www.kolkatapolice.gov.in and Govt. of India websitewww.tenders.gov.in. The bidders who will download from the websiteand submit this filled in document, will have to pay the cost of thedocument (Rs. 1000/-) at the time of submission of the same.

Page 6: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

2

SECTION – B

General Terms and Conditions B1. Definitions

1. “Bidder” means a bidder who has responded to this Tender Document by submitting his Technical and Financial Proposal.

2. “Contract” means the contract signed between the Kolkata Police and the successful bidder pursuant to the tender document herein.

3. “CPG” means Contract Performance Guarantee required to be furnished by the Contractor to the Kolkata Police under the terms and conditions described in Clause B-9.

4. “Contract Price” means the price to be paid to the Contractor for providing the intended solution, in accordance with the Contract.

5. “Contractor” means the Bidder whose bid to perform the Contract has been accepted by Kolkata Police and is named as such in the Letter of Award.

6. “Government” means the Government of West Bengal.

7. “Intellectual Property Rights” means any patent, copyright, trademark, trade name or service marks.

8. “Installation” means the laying down and installation of the proposed and accepted solution by the Kolkata Police in accordance with the Contract.

9. “Party” means Kolkata Police or the Bidder, as the case may be, and “Parties” means both of them.

10. “Project Plan” means the document to be developed by the Contractor and approved by Kolkata Police based on the requirements of the Contract and the Preliminary Project Plan included in the Contractor’s bid. For the sake of clarity, “the Agreed and Finalised Project Plan” refers to the version of the Project Plan approved by Kolkata Police. The project plan may be changed/ modified during the course of the project. Should the Project Plan conflict with the provisions of the Contract in any way, the relevant provisions of the Contract, including any amendments, shall prevail.

11. “Certificate of Acceptance” means the certificate issued by the Kolkata Police and/or its authorised representative after installation, testing and satisfactory performance of the delivered products at the designated site as a total unit, for a period of at least 90 days.

12. “Services” means the work to be performed by the Bidder including the supply of related software/hardware, transportation, insurance, installation, customisation, integration, Commissioning, training, technical support, maintenance, repair, and other services necessary for proper operation of the intended System to be provided by the selected Bidder and as specified in the Contract.

Page 7: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

3

B2. Purpose The Kolkata Police is responsible for the maintenance of law and order in the city of Kolkata and regulates and manages the surface traffic in the 250 sq kms operational Area. The day-to-day policing of Kolkata are the responsibility of the 48 local Police Stations. They are administratively under the supervision of one of the 5 divisions into which Kolkata is divided. Specialised units in their endeavor to fight crime and make Kolkata a better place to live in support these Police Stations. The divisions are the following

• North and North Suburban Division • South and South Suburban Division • East Suburban Division • Central Division • Port Division

In order to install camera based surveillance system, which will help render better security to the citizens of the city, Kolkata Police invites TENDERS from prospective bidders for Intelligent Surveillance System for surveillance in the city areas under the jurisdiction of Kolkata Police. B3. Objective

The Kolkata Police has a requirement for a city-wide real-time intelligent surveillance system under its jurisdiction that will be integrated with the ongoing IGVTDC project. The system should have a real-time video analysis capability. Detailed scope of work is given in Section D.

B4. Instructions for the Bidder

B4.1. Respondent’s proposal must respond to each and every requirement outlined in this document in order to be considered responsive. Proposals must be clear and concise, mentioning international standards, technology with possible upgradeability and extendibility, and also should mention proprietary technology (if any) in the product and in its interfaces. B4.2. Respondents submitting the tender, not crossing the last date of submission, may be afforded an opportunity for discussion and revision. B4.3. The response must contain detailed description of how the Respondent will provide each of the services outlined in this document with international standard interfaces with other components, and interoperability with different standards (if any). This may also include descriptions of any enhancements or additional services or qualifications the Respondent may provide that are not mentioned in this document. B4.4. Two hard copies of the response shall be submitted in a sealed package clearly marked with the name of the Respondent mentioning the “subject”. One of the copies shall be marked "Master Copy" and will contain original signatures. The remaining copy does not require original signatures. One Soft Copy in non-refundable CD shall also be submitted, along with presentation material, and supporting soft copy of brochure mentioning technological standards of the product and interfaces. All soft copy must be in portable document format (pdf). B4.5. The Kolkata Police will not be responsible for any expenses incurred by the Respondent(s) in preparing and submitting the response.

Page 8: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

4

B4.6. The Kolkata Police reserves the right to cancel/withdraw this Tender, to reject any proposal, to waive minor irregularities in proposals or to allow the Respondent(s), to correct a minor irregularity if the best interest of Kolkata Police is served by doing so.

B5. Clarification to the Tender Document B5.1. All the Bidders are requested to carefully go through the provisions laid down in this tender document and seek all clarifications in writing at following address:-

The Commissioner of Police Kolkata Police HQs 18, Lalbazar Street, Kolkata – 700001 Fax No. - 2214- 5512. E-mail – [email protected]

B5.2. Kolkata Police shall consolidate all the clarification sought for by various Bidders and clarify the same upto 4 days prior to the Submission of Proposals. No clarifications shall be entertained thereafter. B5.3. At any time before the scheduled submission of proposal, the Kolkata Police may, for any reasons, whether at its own initiative or in response to a clarification requested by a prospective Bidder, modify the Tender Document, by amendment. The amendment/ response to clarification(s) if any will be sent in writing to all prospective Bidders and will be binding on them. Kolkata Police may, at its discretion, extend the date for submission and/or opening of the proposal.

B6. Earnest Money Deposit (EMD) B6.1. Earnest money in the form of Bank Draft for Rs.1,00,000/- (Rupees one lakh) only from any Nationalized/Scheduled Bank drawn in favour of “Commissioner of Police, Kolkata” is to be deposited on any working day at Tender Section, Lalbazar, Kolkata Police HQ, Kolkata-700001 and the money receipt obtained thereof should be attached along with the tender bid. B6.2. Tender not accompanied with prescribed EMD will be rejected. B6.3. The EMD of the unsuccessful Bidder shall be refunded after final acceptance of the tender and within reasonable time not exceeding six months from the date of opening of the tender. The EMD will carry no interest. B6.4. In case of the successful bidder, the EMD shall be refunded after successful completion of the project. B6.5. The EMD will be forfeited if a Bidder withdraws his offer before finalization of the tender. B6.6. The EMD of the successful Bidder shall also be forfeited if the Bidder fails to sign the prescribed agreement within the specified period. B6.7. Bidders who had already submitted EMD need not submit.

B7. Credentials and pre-qualifications of the Bidder B7.1. All items in the Tender should be quoted.

B7.2. The Bidder should be operational in the relevant field for at least 3 (three) consecutive years. B7.3. The Bidder must have experience of at least 2 (two) installations of supply/installation/integration for the relevant components in India or outside. The documentary proof for the same must accompany the tender. The Bidder should submit a list of important customers served with documentary evidence along with the Bid.

Page 9: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

5

B7.4. Original Specification sheet / Technical literature of each item offered should be enclosed along with the technical bid. Bids without detailed specification will not be considered. The bidders should provide a complete chart with the names of the manufacturer, model No Parts for each items offered by them. B7.5. A Company/Consortium/Proprietorship firm/Partnership firm having due authorization of manufacturer(s) and being otherwise qualified will be eligible to bid. Copy of authorization certificate from manufacturer is to be submitted for all products to be supplied otherwise the bid may be rejected. B7.6. All items in the Tender should be quoted. The items may be from different manufacturers, but the Bidders should provide one certificate owning the responsibility of integration along with manufacturer’s authorization for such items. B7.8. The bidder must have had an annual turnover of a minimum of INR Rs.10 Crores (Rupees Ten Crores) in each of the last three years. B7.9. The organisation should be having repute and be incorporated/registered in India. Annual reports of the bidder or parent organization should be available for review on request. B7.10. The Bidder should mention in detail their support infrastructure including address, contact phone no. and fax no. in Kolkata and in India and modalities by which fast response to maintenance calls and minimum downtime will be ensured. Bidder must have their support services available in Kolkata. Stock of spares should be available at Kolkata to ensure the uninterrupted functioning of the System as per the SLA conditions. B7.11. The bidder shall furnish the documentary evidence that he has financial, technical and production capability necessary to perform the contract. B7.12. An indicative pre-qualification checklist has been provided for convenience of bidders. The proposals shall be accompanied by documentary proof of criteria including but not limited to those mentioned in the pre-qualification check-list in the same order mentioned in the following table. B7.13. The bidder must have valid ISO 9000 & ISO 27000 certifications.

Pre-Qualification Checklist Sl. No. Criteria Remarks (Mandatory / Optional) 1 Earnest Money Deposit Mandatory 2 Income Tax Clearance Certificate (preceding year) Mandatory 3 Sales Tax / VAT Clearance Certificate. Mandatory 4 Certificate of incorporation. Mandatory 5 Memorandum and Articles of Association Mandatory 6 Approval from competent Authority in case of foreign collaboration Mandatory 7 Attested copy of the partnership deed incase of partnership firm and power of attorney to the representative of the firm who operates the tender Mandatory 8 Certified quality document for the current year (ISO 9001:2000 or equivalent etc) Mandatory 9 Audited Balanced sheet for last 3 years Mandatory 10 Proposal document properly signed and Accompanied by the letter of authorisation from Head of the organisation. Mandatory 11 Audited Profit and loss statement for last 3 years Mandatory 12 Three Client references with Name of the designated person, Address, Phone No., E-mail Address. Mandatory 13 Trade license Mandatory

Page 10: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

6

B8. Submission of Proposals The proposals in the form of hard copy as well as soft copy ( in CD media) shall be submitted in two separate sealed envelopes super scribed as “Technical” and “Financial” respectively, has to be deposited in the office of The Commissioner of Police, Kolkata Police HQs, Tender Section, Main Bldg., Ground Floor, 18, Lalbazar Street, Kolkata 700001 on any working day up to 16.00 hours of 12/03/2010. Any tender received after 16.00 hours of the last date of submission of proposal will not be considered. In the event of specified date for submission of proposal being declared as holiday for Kolkata Police or if there is a sudden strike or bandh, the proposals will be received on next working day up to the appointed time.

B8.1. The original and two copies of the Technical Proposal (Hard copy and Soft copy in CD media) shall be placed in an envelope and properly sealed and clearly marked "TECHNICAL PROPOSAL" followed by the name of the assignment. The original and two copies (Hard copy and Soft copy in CD media) of the financial Proposal (Price Schedule as per tender) should be sealed in similar manner and marked as "FINANCIAL PROPOSAL" followed by the name of the assignment. B8.2. All pages in the financial proposal and technical proposal should be signed with Company Seal and date. Technical specification sheet enclosed in the proposal document should be signed and returned by the bidder with the words 'Noted & Complied' marked at the bottom of each page. In case of any deviation, the bidder should mention the same with "Asterisks" on the specific line and number the same. Detailed deviation list mentioning the nature of deviation against each such numbered item should be enclosed along with the technical proposal. B8.3. The Financial Proposal and the Technical Proposal document should be properly bound and separators should be used to mark, each section of the proposal. Any loose sheet enclosed along with the proposal will be treated as not part of the proposal. B8.4 Each Proposal should be marked 'original' or 'copy' as appropriate. If there are discrepancies in the 'original' and the 'copy', the ‘original’ shall prevail. B8.5. Kolkata Police shall not be responsible for misplacement, loss or premature opening if the outer envelope is not sealed and/or not marked as stipulated in which case the Proposal may be rejected. If the financial Proposal is not submitted in a separate sealed envelope duly marked as indicated above, the entire Proposal shall be rejected.

B9. Security Deposit & Contract Performance Guaranty The successful Bidder shall submit a security deposit and Contract Performance Guaranty amounting to 10% of the total value of the Project in the form of a Bank Guarantee issued by a Nationalized Bank in favour of Kolkata Police. The security deposit will be returned only after successful execution of the order. In the event of failure to execute the order satisfactorily or in the event of default by the bidder, the security deposit will be forfeited. B10. Work Completion and Liquidated Damages If any part of the service in respect of the work assigned and undertaken by the Successful Bidder for which this contract is being entered into is not rendered /delivered in time, the Kolkata Police shall be entitled to levy and recover Liquidated damages/penalty at 0.5% per week or part thereof of the delay subject to 10% maximum, on

Page 11: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

7

the payment due to the bidder for the particular stage. Any delay beyond five weeks will attract higher penalty to be decided by the Kolkata Police. B11. Instructions for Preparation of Proposals

B11.1. Proposals shall be complete in all respect and shall be submitted with requisite information and Annexure. It shall be free from any ambiguity, cutting or overwriting.

B11.2. An authorized representative of the entity shall initial all pages of the proposal. B11.3. For preparation of proposals, Bidders are expected to examine the Tender document in detail.

Material deficiencies in providing the information requested may result in rejection of the proposal. B12. Requirement for Preparation of Proposals The Successful Bidder will be responsible for the delivery of the services within the time period as follows:

• The total system is to be completed in all respect within 150 days from the date of signing of Service Level Agreement (SLA).

• The system shall be made operable within 120 days from the date of signing the SLA and must be integrated with the ongoing IGVTDC project of Kolkata Police in the remaining 30 days of the project period.

B13. Tender Opening Date & Venue Tenders (Technical Proposal only) will be opened at 15:00 hrs on the last date of submission in presence of the bidders or their authorized representatives. The venue of the opening of the Technical Proposals will be at Briefing Hall/Conference Room, Kolkata Police HQ, Lalbazar, Kolkata – 700 001. The tender responses will be scrutinized on the same day in presence of all the bidders. The scrutiny will cover the mandatory compliance criteria as mentioned in the proposal. All such tenders which are found compliant and conforming to the mandatory compliance criteria shall be declared as valid proposals. The valid proposals will thereafter be evaluated by the Technical Committee of the Kolkata Police. The evaluation may require the bidders to present and demonstrate their solutions which shall be intimated to the concerned bidder in due course. B14. Validity of Offer The proposal shall remain valid for a period of 180 days from the scheduled date for submission of proposals. B15. Taxes & Duties Any “FORM” for availing concession rate of VAT will be issued by Kolkata Police if applicable. The prices shall be exclusive of all taxes & duties leviable including service tax, and indicated separately in the Price Schedule both in total amount of tax/duty and in percentage rate for each tax/duty. Kolkata Police shall reimburse taxes/duties at actual as applicable at the time of delivery. Kolkata Police shall be authorized to deduct any income tax as applicable from the bidder. For the purpose of the contract, it is agreed that the contract price specified in Price Schedule, is based on the taxes, duties and charges prevailing at one (1) day prior to the last date of proposal submission date. If any rates

Page 12: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

8

of tax are increased or decreased or a new tax is introduced or an existing tax is abolished, or any change in interpretation or application of any tax occurs in the course of the performance of contract, which was or will be assessed on the Bidder in connection with performance of the Contract, an equitable adjustment of the Contract Price shall be made to fully take into account any such change by addition to the Contract Price or deduction there from as the case may be. B16. Income Tax & Sales Tax Certificates Attested copies of the following documents must be submitted along with the Tender:

• Latest Income Tax Clearance Certificate (the original of which may have to be produced by the successful bidder before the issue of he firm work order)

• Valid VAT Registration Certificate and Clearance Certificate. • Trade License Certificate

B17. Discrepancies in Proposal In case of discrepancies in proposals, the following will be adopted to correct the arithmetical errors for the purpose of evaluation.

• In case of discrepancy between the original and copies of bid, the original proposal will be considered correct.

• In case of discrepancy between figures and words, the words will be considered correct. • In case of discrepancy between unit price and total price, which is obtained by multiplying the unit price

and quantity, or between subtotals and the total price, the unit or subtotal price shall prevail, and the total price shall be corrected accordingly.

B18. Tender Acceptance & Rejection B18.1. Kolkata Police reserves the right to reject any tender without assigning any reason whatsoever.

B18.2. Letter of Intent (LOI) will be issued to the successful Proposal after evaluation of the tender. The firm work order will only be issued after the Bidder deposits the Security Deposit and Contract Performance Guarantee (CPG) within stipulated period. B18.3. All components in tender must qualify in technical specification. If any component fails to qualify in technical evaluation this will lead to rejection of the technical bid.

B19. Authorised Representatives Any action required or permitted to be taken, and any documents required or permitted to be executed, under this contract by Kolkata Police or the Bidder may be taken or executed by the officials authorized for the purpose.

Page 13: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

9

B20. Contract Performance Guarantee (CPG) & Placement of Firm Order After finalization of the Tender and approval by the competent authority, a letter of Intent (LOI) will be issued to the successful Bidder. The successful Bidder shall be required to furnish the Contract performance Guarantee (CPG) as detailed in Clause B9.

1. CPG should be initially valid for a period of 36 months. 2. CPG has to be submitted by an irrevocable Bank Guarantee as per the format enclosed as Annexure I-10

from any nationalised bank / Scheduled bank acceptable to Kolkata Police 3. The CPG will be released to the contractor upon issue of Certificate of Acceptance by Kolkata Police.

The CPG will not carry any interest. After furnishing of CPG by the successful bidder Kolkata Police will issue Firm Order and enter upon a contract with the Contractor on the terms and conditions provided herein.

B21. Bank Guarantee during Warranty/AMC Period • The successful bidder shall furnish a bank guarantee on placement of the firm order for an amount of

10% of the total contract price. This is towards security deposit for due fulfillment of bidder’s commitments during the warranty and post warranty support phase. The commitments include the periodic technology upgrade / refresh (if opted) apart from other service and support commitments

• On successful completion of each service year the successful bidder will be allowed to furnish a new bank guarantee with a revised price equal to the remaining support period. (i.e. reduced by 10% of initial bank guarantee amount).

• The earlier Bank guarantee will be released once the new Bank Guarantee is furnished.

B22. Failure to Comply Bidders must provide a response to all sections and requirements of this document to be considered complete. Bidder’s failure to comply with any part of the Request For Proposal may result in the Bidder’s proposal being disqualified for being non-responsive to the request of Kolkata Police.

B23. Proposal Evaluation Process A single step two-envelope bidding procedure will be used for the evaluation. Under this process, the technical proposal will be opened and evaluated prior to opening and evaluating the financial proposal. The proposals will be examined and discussed as required with the bidder. The evaluation of the proposals will follow the steps outlined in this section.

B23.1. General Examination of Proposals: After completion of prefatory scrutiny by Kolkata Police, the technically valid proposals will be sent to the technical committee for general evaluation. The technical committee will decide which deviations (including omissions and variations) or reservations identified at this point is material and therefore which proposals should be declared as not substantially responsive. If a proposal is not substantially responsive, it can be rejected and cannot be made responsive by correction or withdrawal of the nonconforming deviation or reservation.

At the end of this stage, the committee will be agreed on: • Those proposals which should not be considered for further evaluation • Any clarification that should be requested from qualified bidders

Page 14: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

10

B23.2. Examination of Short-listed Technical Proposals

The short listed technical proposals shall be examined for completeness and clarifications if any, shall be sought for from the respective Bidders in case the same is considered essential. Bidders may be provided the opportunity to revise their technical proposals to meet the functional requirement of Kolkata Police. In case where the financial proposal is impacted by changes in the technical proposals, the bidders will be given an opportunity to make the necessary adjustments and submit within one week from notification, revised proposals as a supplement to the original submission. The revised technical and financial proposals must be consistent. However this proposal revision will be applicable to all bidders short listed for Technical Review. Technical evaluation criteria, sub criteria and point system for the evaluation of Full Technical proposals are:

Sl. Criteria Points 1. Compliance with available infrastructure 10 2. Software & Technology proposed 65 3. Vendor Track Record 10 4. Technical Manpower & support system avail in

Kolkata 5

5. Scalability 5 6. Real-time Demonstration 5 Total 100

The minimum technical Score required for qualifying for the Financial Proposal is 70 Points. The financial proposals for bidders whose technical score is less than 70 points will not be opened. All the tender documents should have continuous page mark (both in hard and soft copies) with a hyperlinked Table of Content (in soft copy) and cross-reference against the datasheet pages (both in hard and soft copies).

B23.3 Examination of Financial Bids Kolkata Police will determine whether the Financial Proposals are complete, i.e. whether the Bidder has included all components as per the tender document. The financial proposal shall have every item responded with clarity and to the point. Financial proposal shall be compared for the complete scope of work as per the Price Proposal Schedule, inclusive of all taxes and duties. The price schedule shall also have the Unit Price Break-ups.

B23.4 Overall Evaluation Marks The combined marks of both the technical and financial proposals as per weightage stated will determine the final, overall attained marks. Based on the total marks obtained, the first three vendors shall be ranked according to the marks obtained. The following is the methodology for calculating the total marks.

S = (Clow / C) * 0.5 + (T / Thigh)* 0.5 Final Marks (F) = 100 * S

Page 15: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

11

Clow Lowest Price Bid C Price of the Current Bid Thigh Highest Technical Score Obtained T Technical Score of the Current Bid

B23.5 Award of Contract

The contract shall be awarded to the bidder who will get the highest points as per the Clause B23.4. In case there is a tie between two or more Bidders, the Bidder with the highest score in the evaluation of Technical Proposals shall be awarded the contract

B24. Retention Money A sum equivalent to ten (10) percent of the contract price for each payment component, as per the payment contract with the selected vendor will be retained by Kolkata Police as Retention Money. It may be released after one year from the issuance of the Certificate of Acceptance by Kolkata Police for the entire project against submission of a bank guarantee of equivalent amount for the remaining period of the contract. The amount withheld by Kolkata Police as Retention Money shall bear no interest. B25. Proprietary Information/Public Disclosure

• Materials submitted in response to this competitive procurement shall become the property of the Kolkata Police.

• All proposals received shall remain confidential until the contract, if any; resulting from this offer is awarded, i.e. signed and approved by all parties. Thereafter, the proposals shall be deemed public records.

• In the event a Bidder desires to claim portions of their proposal as exempt from public disclosure, the Bidder must identify those portions in the proposal cover letter. Each page of the proposal claimed to be exempt must be clearly identified as “confidential.” Kolkata Police has the authority to decide whether any or all of the claimed exemptions are appropriate. You may not mark the entire proposal as proprietary.

B26. Standard of Performance and Acceptance B26.1. Standard of Performance The Standard of Performance for a Product is defined as a function within the predefined operational

parameters while meeting all system requirements during the normal hours of operation of the systems. B26.2. Acceptance Period

Proposals providing less than One hundred eighty (180) days for acceptance by Kolkata Police from the due date set for receipt of proposals will be considered non-responsive and will be rejected. Proposals that do not respond to all requests by this document may be deemed non-responsive and may not be considered for a possible contract resulting from this document. A response of “not applicable” or “not supported” is a valid response.

B26.3. Acceptance Testing Kolkata Police may, at their sole discretion, require Acceptance Testing for new implementations of

Page 16: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

12

Bidder’s proposed solution. Bidder must meet a Standard of Performance before Acceptance. This Standard of Performance is also applicable to any additional, replacement, or substitute Products or any Product that is modified by or with the written approval of Kolkata Police after having been accepted.

B26.4. Receipt of Insufficient Competitive Proposals If Kolkata Police receives only one (1) responsive proposal as a result of this document, Kolkata Police reserves the right to select and award the contract to the single Bidder provided that all conditions of the RFP are fulfilled.

B26.5. Most Favourable Terms Kolkata Police reserves the right to make an award without further discussion of the proposal submitted. Therefore, the proposal should be submitted initially on the most favorable terms that the Vendor could offer. At its discretion, Kolkata Police reserves the right to request best and final offer from the bid finalists. The Vendor must be prepared to accept this document for incorporation into a contract resulting from this document. The contract may incorporate some or the Vendor’s entire proposal.

B26.6. Obligation to Contract This document does not obligate the Kolkata Police to contract for service(s) or product(s) specified herein. Kolkata Police also reserves the right to cancel or to reissue the document in whole or in part, prior to execution of a contract.

B26.7. Cost to Proposal Kolkata Police will not be liable for any costs incurred by the bidder in preparation of a proposal

submitted in response to this document, in the conduct of a demonstration, in facilitating site visits, survey, or any other activities related to response to this document.

B26.8. Proposal Rejections Kolkata Police will make the sole determination of clarity and completeness in the responses to any of the provisions in this document. Kolkata Police reserves the right to require clarification, additional information, and materials in any form relative to any or all of the provisions or conditions of this document.

B26.9. Publicity No informational pamphlets, notices, press releases, research reports, and/or similar public notices

concerning this project, may be released by the Apparent Successful bidder, without obtaining prior written approval from the Kolkata Police.

B26.10. Waivers Kolkata Police reserves the right to waive specific terms and conditions contained in this document. It shall be understood by Vendors that the proposal is predicated upon acceptance of all terms and conditions contained in this document, unless the bidder has obtained such a waiver in writing from Kolkata Police prior to submission of the proposal. Such a waiver, if granted, will be granted to all Vendors.

B26.11. Payment of Advances Kolkata Police shall not make payments in advance for anticipation of receipt of goods or services.

Vendors shall be paid after services and products are delivered and accepted. B26.12. Notification to Unsuccessful Vendors Vendors, whose proposals have not been selected, will not be notified. B26.13. Completion of contract

Unless otherwise terminated under the provisions of any other relevant clause of document, contract shall be deemed to have been completed after issuance of the Acceptance Certificate from concerned Officer-in-charge in accordance with Acceptance Criteria as defined against all tasks. Certificate of Acceptance shall be issued for each task completed as and when the respective task gets completed.

Page 17: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

13

B26.14. Acceptance The installation and commissioning will be considered as complete only after it passes successfully through the acceptance test and handholding for a maximum period of six months. The test results shall be certified by Kolkata Police or an authorised representative of Kolkata Police. Kolkata Police may engage an independent auditor to, audit the security and vulnerability aspects of the overall deployment as a part of verification towards satisfactory performance.

B26.15. Price Validity • All prices quoted must be firm and valid for the entire period of contract. • All prices quoted shall not be affected by any escalation in prices of labour or materials,

machinery, equipment, etc. or in rupee exchange rate during the price validity period what so ever. However, direct duties, levies, or taxes in respect of finished products will be at the rate prevalent at the time of delivery.

B26.16. Payment The mode of payments to be made in consideration of the work to be performed by the bidder shall be as follows:

20% - On receipt of Equipment as per work order & implementation Plans

20% - On Installation as per order

20% - On successful pilot run.

15% - On independent certification on all aspects

&

independent Go Live

15% - On integration certification with IGVTDC

&

integrated Go Live with IGVTDC

10% - After One year of installation & commissioning of the project as per Work Order

• Any additional tax on account of VAT shall be borne by the bidder and shall be payable at the time of delivery of the equipments.

• After completion of the job, pre-receipted bills in triplicate along with necessary delivery challans and related documents should be submitted to the authority placing the order for arranging the payment. All payments will be made through A/C payee cheques only from Kolkata Police.

B26.17. Warranty & Maintenance The successful Bidder must furnish a warranty for all hardware and software items supplied for providing free post-installation comprehensive onsite maintenance and replacement support during a Warranty period of five (5) years from the date of successful commissioning of overall configuration as certified by Kolkata Police and comprehensive Annual Maintenance Contract of five (5) years after expiry of Warranty period. A standard warranty format should be enclosed along with the Technical Proposal. Kolkata Police reserves the right to enter into an AMC with the vendor at the expiry of the warranty period. The value of such AMC shall not exceed 5% of the total contract cost.

Page 18: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

14

B26.18. Support The successful bidder must also provide support services and maintenance, which have three phases.

B26.18.1. In installation & customization phase, sector-wise experts from the bidder will provide first-hand technical, and integration of components (in the respective sector) knowledge to sector-wise group of personnel of Kolkata Police. B26.18.2. In the post-installation phase I (during the period after installation to commission) sectoral experts from the bidder will provide necessary customization of the systems and provide training with hands-on activities on operation to individual group of personnel of Kolkata Police. B26.18.3. In post-installation phase-II (after commission of the systems), experts from bidder will take-up service on maintenance (preventive, corrective, adaptive, and enhancements in systems including replacement of components/equipment) for a period of 5 years, along with up gradation training and hands-on after every enhancement and after modification in user-interface, or yearly basis, whichever is earlier. B26.18.4. In every phase, training kit will include hard-copy hand-out, soft-copy audio-visual aids and operational and maintenance manuals, and 2-way feed-back reports i.e. trainer should conduct test on technical and hands-on test with evaluation recorded, and the trainees should fill-in format on quality on training, both technical and hands-on. All formats, dates and durations, material coverage will be jointly decided by the human-resource development wing of Kolkata Police and the successful bidder. B26.18.5. Manpower : Technical Operators

Shall be a permanent employee of the tenderer Shall man the Control Room (CMS) 24 hours a day on rotational basis. Shall be a graduate / diploma holder preferably Shall be well conversant with Computers Shall be well conversant & trained for operation of ISS system Shall report to technical supervisor

Technical Supervisor Shall be a permanent employee of the tenderer Shall co-ordinate with the equipment manufacturer in case of improper functioning of

equipment Shall be from electronics / electrical background preferably B. Tech / Diploma holder in

electronics / electrical / communication Shall have an experience of a minimum of 3 years in similar system / industry Shall be well trained on the technical aspects of the ISS system Shall be able to handle minor maintenance works to ensure smooth operation of the

system, as and when required Shall perform preventive maintenance of the ISS system to ensure minimum downtime Shall have through knowledge of WAN / LAN networks and other system protocols Shall be able to assist and train the technical operators on the system as and when

required Shall be stationed in Control Room during duty hours and also attend to any technical

issues on field as and when required Shall maintain logs of the system, drawings, manuals of the ISS system

Page 19: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

15

B26.18.6. Call Report & Fixing : Failure call should be recorded in Kolkata Police along with the bidder’s call centre with call-number, date , time , nature of problem, and after successful fixing of the problem, call-number, date, time and steps taken to fix the call must be recorded at Kolkata Police. Even non-function of equipment and software will deduct penalty after 24 hrs of reporting of problem, in which case every day will be counted as working day for Kolkata Police and of the vendor. Preventive maintenance should be carried out once every quarter during the time slot fixed by the Kolkata Police, along with personnel engaged by the Kolkata Police. Failure to take-up preventive maintenance job will incur financial penalty. All these nitty-gritty will be mentioned in the Service Level of Agreement (SLA).

B26.19. Liquidated Damage • The CPG and security deposit shall be invoked by Kolkata Police in case of deficiency in

service by the vendor. • Liquidated damages will be recovered from the bank guarantee towards warranty support /

post warranty maintenance commitments or from any sum thereafter that may become due to the vendor out of this contract or any other contract with Kolkata Police.

• The liquidated damage will be adjusted from the bank guarantee till it exceeds 50% of the bank guarantee amount at which point, Kolkata Police reserves the right to cancel the contract. In such cases, the full amount of bank guarantee shall be forfeited by Kolkata Police.

• For delay in execution of any supply order against this tender, liquidated damages @ 0.5% (half percent) of the contract price for every week of delay or part thereof shall be realized subject to a maximum of 10% (ten percent) of the contract price. The number of weeks of delay will be calculated with reference to the due date of completion of delivery as agreed by Kolkata Police in respect of each unit and the whole system as indicated in the work orders. The percentage of liquidated damages will also be calculated on the cost of item that is required to be supplied on such specified date. It shall be open to the Kolkata Police to cancel the supply order and the contractor will be liable for all costs and damages suffered by Kolkata Police

• This liquidated damage clause is relaxable under the “Force majeure” conditions. B26. 20. Disputes and Arbitration In case of any dispute or differences, breach and violation relating to the terms of this agreement, the said dispute or difference shall be referred to the sole arbitration of Commissioner, Kolkata Police or any other person appointed by him. The award of the arbitrator shall be final and binding on both the parties. In the event of such arbitrator to whom the matter is originally referred to vacates his office on resignation or otherwise or refuses to do works or neglecting his work or being unable to act as arbitrator for any reason whatsoever, the Commissioner, Kolkata Police shall appoint another person to act as arbitrator in the place of outgoing arbitrator and the person so appointed shall be entitled to proceed further with the reference from the stage at which it was left by the predecessor. The Contractor will have no objection in any such appointment that arbitrator so appointed is employee of Kolkata Police. The adjudication of such arbitrator shall be governed by the provision of the Arbitration and Conciliation Act, 1996, or any statutory modification or re-enactment thereof or any rules made thereof. The arbitration shall be held in Kolkata.

Page 20: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

16

B26.21. Liability In case of a default on contractor’s part or other liability, Kolkata Police shall be entitled to recover damages from contractor. In each such instance, regardless of the basis on which Kolkata Police is entitled to claim damages from contractor (including fundamental breach, negligence , misrepresentation, or other contract or tort claim), Contractor shall be liable for no more than :

• Payments referred to in the Patents and Copyrights section below: • Liability for bodily injury (including death) or damage to real property and tangible personal

property limited to that caused by contractor’s negligence; and • As to any other actual damage arising in any situation involving nonperformance by contractor

pursuant to, or in any way related to, the subject of this Agreement, the charge paid by Kolkata Police for the individual product or service that is the subject of the claim. It is the maximum for which contractor and its subcontractors are collectively responsible

B26.22. Patents & Copyright If a third party claims that a product delivered by the contractor to Kolkata Police infringes that party’s patent or copyright, the contractor shall defend Kolkata Police against that claim at contractor’s expense and pay all costs, damages, and attorney’s fees that a court finally awards or that are included in a settlement approved by contractor, provided that Kolkata Police.

• Promptly notifies contractor in writing of the claim and • Allows contractor to control, and cooperates with contractor in the defense and any related

settlement negotiations. B26.23. Governing Laws

This Tender Document and the contract shall be governed by and interpreted in accordance with Laws in force in India. The courts at Kolkata shall have exclusive jurisdiction in all matters arising under the contract.

B26.24. Termination of Contract B26.24.1 Termination for Default Kolkata Police may without prejudice to any other remedy or right of claim for breach of contract, by giving not less than 30 days written notice of default sent to the contractor, terminate the contract in whole or in part.

• If the contractor materially fails to render any or all the services within the time period (s) specified in the contract or any extension thereof granted by Kolkata Police in writing and fails to remedy its failure within a period of thirty (30) days after receipt of the default notice form Kolkata Police.

• If the contractor in the judgment of Kolkata Police has engaged in corrupt or fraudulent practices in competing or in executing the contract

B26.24.2 Termination for Insolvency Kolkata Police may at any time terminate the Contract by giving written notice to the supplier, without compensation to the supplier, if the supplier becomes bankrupt or otherwise insolvent. Notwithstanding the above, such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to Kolkata Police.

B26.24.3 Termination for Convenience B26.24.3.1 Kolkata Police, may , by written notice sent to the Supplier, terminate the contract, in

whole or in part at any time for its convenience. The notice of termination shall specify that termination is for the Kolkata Police’s convenience, the extent to which performance of work under the contract is terminated, and the date upon which such termination becomes effective. B26.24.3.2 The Goods that are complete and ready for transportation within 30 (thirty) days after the

Page 21: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

17

supplier’ receipt of notice of termination shall be purchased by Kolkata Police at the contract price and on the other contract terms. For the remaining goods, Kolkata Police may elect: a) to have any portion thereof completed and delivered at the contract prices and on the other contract

terms; and / or b) to cancel the remainder and pay to the supplier an agreed amount for partially completed goods and

for materials and parts previously procured by the supplier for the purpose of the contract, together with a reasonable allowance for overhead expenses and profit.

B26.25. Winding up If the contractor being a corporation / company commence to be wound up, not being a voluntary winding up for the purpose only or amalgamation or reconstruction, or carry on their business under a receiver for the benefit of their creditors or any of them, Kolkata Police shall be at liberty:

• To terminate the engagement forthwith without any notice in writing to the contractor or to the liquidator or receiver or to any person in whom the contractor may become vested.

• To give such liquidator or receiver or other person the option of carrying out the engagement subject to their providing a guarantee for the due and faithful performance of the engagement up to an amount to be determined by Kolkata Police.

B26.26. Suspension of Obligations The obligation stipulated in this specification can only be suspended in the case of any particular item of work, in the event of Force Majeure as the result of an agreement between the parties. In the event of force majeure, neither of the parties may be considered in default of its obligations under the terms of this tender document.

B26.27. Force Majeure Clause B26.27.1. If at any time, during the continuance of this contract, the performance in whole or in part by either party of any obligation under this contract be prevented or delayed by reason of:

• any war or hostility • acts of public enemy, civil commotion, sabotage, explosions • effects of flood, epidemics, quarantine restrictions, freight embargoes • general strikes, Bandhs • acts of God

hereinafter referred to as EVENT, neither party shall , by reason of such EVENT, be entitled to terminate this contract, nor shall any party have any claim to the damages against the other in respect of such non-performance or delay in performance, - provided that notice of happening, of any such EVENT is given by either party to the other within 7 days form the date of occurrence of the EVENT. B26.27.2. If a Force majeure event occurs, the contractor shall promptly notify Kolkata Police in writing of such conditions and the cause thereof. Unless otherwise directed by Kolkata Police in writing, the contractor shall continue to perform its obligations under the contract as far as reasonably practicable and shall seek all reasonable alternative means for performance not prevented by the Force majeure EVENT. B26.27.3. Expected work and deliveries under this contract shall resume as soon as practicable after such EVENT comes to an end or ceases to exist. The decision of the Kolkata Police as to whether the situation has become normal or not, shall be final and conclusive. B26.27.4. If the performance in whole or part of any obligation under this contract is prevented or delayed by reason of any such EVENT for a period exceeding 90 (ninety) days, Kolkata Police may, at its option, terminate this contract. B26.27.5. In Case of termination of contract due to force majeure event, Kolkata Police would pay the reasonable amount to the contractor for the portion of work already completed till date.

Page 22: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

18

SECTION C TECHNICAL TERMS AND CONDITIONS

C1. Implementation Plan The Vendor should provide a Detailed Implementation plan along with the Tender document. A detailed concept document has been given in Section D to provide an idea of the police functioning and the desired solution. However, bidders may provide innovative and effective solutions. The entire work shall have to be completed within 150 Days. The implementation plan should include head-wise execution time and should involve the following activities.

• Study the present infrastructure, functions and services. • Identify the services for systems / business process re-engineering (S/BPR) and e-

enablement. • Identify the Systems / MIS requirements for the Kolkata Police and design such system. • Prepare a Change Management Plan and Training and Reorientation Plan for

implementation of the system. • Prepare the Solution framework. • Prepare a monitoring and evaluation framework. • Prepare Detailed Technical and system architecture of the proposed system. • Software / Systems Customisation, Development, Testing and Implementation.

C1.1. Details of Activities to Be Performed. The Bidder would have to develop, and submit the detailed Project report (DPR) for the Surveillance system. This involves

• Understanding of the systems / system requirements for the Kolkata Police, • Identification of best practices based on standard industry processes and

subsystems functionalities. • As Is Process • Preparation of To-Be Process Maps • Systems / MIS Requirements • System Integration Plan • Capacity Building Plan • Project Monitoring and Evaluation Methodology

The deliverables in the form of documents include • As Is Report • To Be Process • Systems / Process Reengineering and Customisation Plans • System Management Plans • Detailed Systems Design & documentation

o System Requirement Specification o Hardware Requirement Specification o Software Requirement Specification

• Pilot implementation and demonstration • Implemented Systems Diagrams • Implemented Systems Maintenance and User Guides & Schedules

Page 23: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

19

• System Test / Documents / test data / detailed test cases • Client Communication Plan and Scale-down Demonstration • Deliverable Milestones

C1.2. Technical Architecture Design

It is required to create a detailed Technical Architecture for the overall solution Work Approach. The Architecture should cover the Application Structure comprising graphical representation of the major technical components of the applications and the blueprint that defines the links between technology components. Details of the following are required for evaluation of the tender.

• Hardware requirement and configuration. • Database, Network and systems environment and their purposes. • Migration procedures and control mechanisms across different environments • Security policy and guidelines.

C1.3. Customization, Enhancement & Coding Standards The following activities are necessary to be performed by the Bidder.

• Customization includes reconfiguration of all components ( equipments and software modules) and its backup on CD/DVD/Blue Ray Disc & Tape in the format suitable for download to replaced equipments and software modules, and hard-copy

• Unit test report for customized equipments and software modules should include technical and performance reports, along with test conditions

• Every enhancement should be accompanied by agreed upon detailed design report, along with firmware / embedded software and application software version with user-guide and maintenance-guide mentioning version number

• Test data set should be decided jointly by Kolkata Police and bidder

C1.4. Commissioning, Testing and Acceptance The major activities are to develop a comprehensive test approach and to execute test plan and verify that the applications meets the requirements. The following documents are necessarily to be submitted.

• develop a comprehensive testing approach, identify test conditions, • prepare detailed test plans, and • prepare test scripts and conduct testing for the following test components • Unit Test • Integration Test • System Test • Test on inter-relation among systems

C1.5. Go Live The following activities have to be ensured before the system can go live.

• Confirm technical architecture based on user requirements and the technical capability duly approved by the Kolkata Police

• Design the installation verification procedures

Page 24: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

20

• Obtain sign-off from Kolkata Police. • Migrate from development / testing to implementation environment • The deliverables include documentation on

Testing plan and procedures, Test results Go-Live Operational Acceptance Certificates Commissioned System

C1.6. Capacity Building A detailed Capacity Building Plan has to be prepared keeping in view the various stakeholders involved with Kolkata Police. The Plan should include the performance gaps and training needs of the internal user and technology groups, training curriculum plan and the plan for conducting training for Kolkata Police's business and technical personnel. This shall also include Change Management methodology to be adopted for acceptance of the same at one go.

The deliverables shall include but not limited to the following.

• Training Curriculum Plan, covering Curriculum objectives, Description of approach, target audience and time estimates for each course.

• Training schedule, Resource and logistics requirements (including roles and responsibilities),

• Training material

C1.7. Integration Services The solution proposed by the Bidder should prioritize integration requirements, Identify integration points within the System , among the systems, and other related applications and prepare an integration blueprint identifying criticality & phasing requirements Work Approach

C1.8. Interfaces & Integration Testing The objectives of Interfaces and Integration Testing are

• Development interfaces • Development of testing approach for integration testing • Identification of test conditions & preparation of test scripts for integration testing • Testing based on test scripts and test conditions

The deliverables desired are not limited to the following documents. • Testing Approach • Test objectives and scope • Test Environment Requirements

C2. Reporting Requirements The following reporting/documentation would need to be maintained by the vendor.

• Project Implementation Plan laying down all the project activities, the expected durations and the dependency relationships between these activities and who is responsible for each activity. PIP also lays down all target milestone dates.

• Communications Plan Listing all stakeholders in the project, defines their roles, and provides contact information.

• Quality Assurance Plan Documenting the planned and systematic pattern of all actions necessary to assure confidence that the System implemented will conform to Kolkata Police’s functional and technical requirements.

Page 25: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

21

• Systems Manual detailing the related documentation and guidelines. • Operations Manual providing instructions for installing the application, troubleshooting, interpreting

message logs, and FAQs (Frequently Asked Questions). • User Manual (both soft and hard copies) providing detailed instructions on how to use the system. In

addition, it describes how to access, submit inputs to, and interpret outputs from the application. • Periodic Status Reports Communicating the status of activities completed activities in progress,

outstanding issues and risks, and any impact or potential impact to the project schedule. Consultants are required to submit the progress reports as per the agreed format.

• Request(s) for Change documenting any deviation to the original contractual requirements. • User Feedback Forms documenting things that went well and those that didn’t and opportunities for

improvement.

C3. Facilities Management Support

• H/W support • Networking support • Help desk formation • Call escalation & handling & its closure • Dedicated technical support • Dedicated Functional support.

Page 26: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

22

SECTION D

SCOPE OF WORK

1. Kolkata Police desires to implement a citywide intelligent surveillance system with real-time video analytic capability. The system will also provide for storage of video images up to 15 days. The system is envisaged to have Sub-Control Rooms at 5 Divisional Headquarters and a Central Control Room at Lalbazar with a Disaster Recovery Site at 13, Lord Sinha Road (SB HQ of Kolkata Police). The Central Control Room shall have the main storage with redundancy and the five divisional sub-control rooms shall be given video feed over leased line to monitor the areas under respective divisional jurisdiction.

2. The Central Control Room as well as the divisional sub control rooms shall be capable of viewing the images real-time. The divisional sub-control rooms shall be capable of retrieving images on demand basis from Central Control Room as well as end points.

3. The estimated number and locations of cameras shall be as follows :

Cameras :: Static : 187, PTZ : 94 Locations :: 105

4. The scope of work also comprises of design, supply, installation, customisation, commissioning and maintenance of intelligent surveillance system for Kolkata Police on a turnkey basis. The bidders are requested to inspect the work site as mentioned at Annexure - A so that due consideration is given to the local site. The intending bidders should contact Office of the Commissioner of Police, Kolkata (Tender Section), 18, Lalbazar Street, Kolkata – 700001, in order to make site inspection.

5. Unless otherwise specified, the work to be provided for by the contractor shall include but not be limited to the following :

6. The scope of work is realtime intelligent surveillance recording of entire designated area including approaches i.e. whole footpath and carriageway area.

7. The work includes rendering necessary Comprehensive AMC support during the maintenance period of 3 (three) years after completion of warranty period (at least) of 5 (years) years from the date of commissioning and handing over with appurtenant works as described and set forth in the tender.

8. The bidder should offer intelligent surveillance system equipment of only reputed manufacturer.

9. The bidder should provide all materials, equipments, supervision, services, scaffolding, other tools and plants, transportation, temporary fencing, temporary lighting etc. as required for safety and work purpose, in totality.

10. The contractor shall provide and maintain barricade, signs, lights and flagman as necessary or as required by the police authority at either end of the bypasses, relocation and at such intermediate points as directed by

Page 27: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

23

the Officer-in-Charge of the respective Police Station for proper notification of the project area. No extra payment shall be made for such work.

11. The contractor shall at all times carry out works in a manner so that least interference to the flow of traffic while consistent with the satisfactory execution of the same. 12. The cameras shall have day and night viewing capability with seasonal adaptability.

13. Tentative locations of installations and number and type of locations are enclosed with the document. However, the number, type and locations may change after the actual joint survey following the award of the tender by the successful bidder and the Kolkata Police. Final value of the cameras and other accessories shall be calculated on the basis of unit price quoted by the bidder.

14. The system offered by the bidders should be expansible from the present scale for a period of five years. The bidders should offer their bids taking this expandability in mind. The future expansion may be up to 100 more locations.

15. The bid should be inclusive of all accessories, brackets, poles, various types of cables, conduits, ducts etc. 16. Kolkata Police will provide the AC power source at one point only at each location.

17. It is desired that the imaging devices should be capable to operate on Power over Ethernet (PoE).

18. The network solution shall be provided by the bidders for connectivity of the cameras to the Data Centres (Lalbazar HQ & SB Office). The network maintenance support should be provided by the bidder for 5 (five) years. The bidders will provide solution for BSNL-MLLN / Private Operators for wired network. Bidders should also provide solution for Wireless / Wimax network separately. The wireless solution should be designed to offer wide area mobility and to access video streams from a mobile emergency control centre. The necessary wireless infrastructure will have to be suggested and the financials shall be submitted under wireless head with break-up.

19. The system offered by the bidder shall have no single point of failure.

20. The bidder should submit the following documents according to the format given below: -

21. Any technical deviation and proposal from bidder’s side should be clearly mentioned.

22. All servers (video storage server, user interface server, analytic server) should have load balancing and fail-over capability. Storage systems should have the synchronous rectification.

23. The bidders should also study the existing infrastructure available and quote for site preparation as a separate technical and commercial bid.

24. All Software should be of EAL-4 or higher Standard (ISO-IEC 15408).

Page 28: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

24

25. The cameras shall automatically switch from day light colour operation to a higher sensitivity night time monochrome mode when light levels fall below and adjustable threshold level. Day / night operation may also be manually switched on or off from the system switcher / controller key board.

26. Digital image stabilization shall be provided using electronic compensation that filters out vibration caused by wind vehicular movement etc. • The image stabilization function shall be on / of selectable from the controller system key board at the

Central Control Room/Sub-control room. • The recorder will record signals of all the cameras while simultaneously providing multi-screen viewing

and play back should be available. • Some provision should be incorporated by necessary alarm system (audio and visual) during attempt of

entry by unauthorised intruder in the sensitive places.

27. The system shall provide the following mode of recording : (i) Continuously record to the disk until it is full and then override/write the oldest

space data.

28. The recorder shall provide a video authentication mode where the entire video recording should have an encrypted code embeded in them to allow video authentication to ensure that the video or associated data have not been tampered with or modified.

29. The bidders must consider line interactive UPSs for outdoor equipments with 1 hour backup and online UPSs for servers with 2 hours’ battery backup of suitable capacity. 30. The successful bidder shall depute his personnel as envisaged in the Bill of Quantity to provide 24 x 7 maintenance facility at the Kolkata Police HQ during the warranty and AMC period. 31. The bidder shall give an authentic undertaking assuring the availability of resource personnel / facility stationed at Kolkata to provide support and enhancement for the application softwares offered by them for the entire period of warranty and AMC. 32. The proposed Schematic Diagram is placed below :

Page 29: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

25

Page 30: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

26

IMPORTANT INSTRUCTIONS TO THE BIDDERS : 1. Kolkata Police desires to implement a citywide surveillance system with real-time video analytic capability. The system will also provide for storage of video images up to 15 days. The system is envisaged to have Control Rooms at 5 Divisional Headquarters and simultaneously at Central Control Room at Lalbazar. The Central Control Room shall have the main storage with redundancy and the five divisional control room shall be given video feed over leased line to monitor the areas under respective divisional jurisdiction. 2. The Central Control Room shall be capable of viewing the images real-time as well as retrieving images on demand basis from divisional headquarters as well as end points. 3. The estimated number of cameras shall be as follows:

Static 187 PTZ 94 Locations 105

4. Tentative locations of installations and number and type of locations are enclosed with the document. However, the number, type and locations may change after the actual survey following the award of the tender by the successful bidder and the Kolkata Police. Final value of the cameras and other accessories shall be calculated on the basis of unit price quoted by the bidder. 5. The system offered by the bidders should be expansible from the present scale for a period of five years. The bidders should offer their bids taking this expandability in mind. The future expansion may be up to 100 more locations. Potential mobile cameras would count for one location, each. 6. The bid should be inclusive of all accessories, brackets, poles installation charges etc. 7. Kolkata Police will provide the AC power source at one point only at each location. 8. It is desired that the imaging devices and the associated devices (network switch etc.) should be capable to operate on Power over Ethernet (PoE). 9. All user / Administrator / management (camera, streamer, switches, routers, servers, storage systems, back-up systems, client systems & other components of the Intelligent Surveillance System) / Interfaces should be web based, using WEB, WEB-2 Technology in a platform independent manner (using internationally standard open protocols). 10. OWASP 2007 or higher or equivalent security guidelines should be implemented in the web based software. 11. Bidders may offer anti-virus, patch management server for their offered solution if need be. 12. Specification laid down in the tender document is only indicative and not exhaustive. Bidders may quote for additional items to implement the system completely if needed.

Page 31: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

27

13. The network shall be provided by the BSNL using secured Broadband/MLLN of 2 Mbps on application from the bidder to be forwarded by Kolkata Police. 14. The system offered by the bidder shall have no single point of failure. 15. There shall be one or more pre-bid meeting with the eligible bidders. 16. Any technical deviation and proposal from bidder’s side should be clearly mentioned. 17. All servers (video storage server, user interface server, analytic server) should have load balancing and fail-over capability. Storage systems should have the synchronous rectification. 18. The bidders should also study the existing infrastructure available and quote for site preparation as a separate technical and commercial bid. 19. Safe Software EAL-4 Standard (ISO-IEC 15408).

Page 32: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

28

SECTION E

Technical Specifications 1. General The Intelligent Surveillance System shall be designed and developed to the following standards:

• ISO 9001 (2000) • ISO/IEC 15504 Level 3 or higher • SEI CMM Level 3 or higher (American Software Engineering Institute – Capability Maturity

Model). (Certificates to be enclosed)

The Digital Video Recording & Management System shall include:

a) User Interface Servers (in load balances & failover mode) b) Video Storage Servers (in load balances & failover mode)

c) Intelligent Analytic Servers (in load balances & failover mode) d)

• Storage Systems with synchronize replication capability • Security or Control Systems • User Interface Clients with Operator Keyboards with graphic selection device • Network connected cameras and/or network connected camera streamers (Ipv6,

SNMPv3, RMON or higher and protocols with related security) • Network infrastructure • Outdoor installation • Facility Management Personnel

1.1 User Interface Server

The User Interface server contains a database of all network-connected cameras and their configuration, through web based user interfaces (3 levels of users for operators and 1 level for system administrator). The User Interface Server shall:

• Manage the configuration of system agents includes users, containing details including System configuration Camera configuration and settings Streamer and/or IP camera input/output configuration and settings Recording configuration and settings Details of recordings Configuration of operator views showing multiple camera layouts Schedules for recording, input monitoring, output switching and video analytics Operator security details (digital signature based login and transaction for

command & control) Configuration of surveillance and alarm monitors Configuration of other related user interface devices (like key board, graphic,

selection device etc.)

Page 33: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

29

• Configuration of Intelligent Analytics including: Video motion detection Object tracking Object classification Intelligent and adaptive video analytics Camera tamper detection

• Manage communication between the user interface clients and the camera servers • Allow alarms / events in the security system or control system to initiate recordings • Support connection to multiple security system or control system servers simultaneously

Each connected server shall be able to receive alarms, activate events and view live or recorded video from the Intelligent Surveillance System

• Report any camera failures or recording failures to the integrated control system or security system

• Provide a full audit log of all system status (camera, streamer, server availability) and operator actions.

The database server shall be able to be used in a redundant configuration, using two separate User Interface servers. The User Interface servers shall be continuously synchronized with each other to ensure that it is always up-to-date and ready for a fail-over, when required. These servers must act in load balancing & failover mode, selectable by administrators.

1.1.1 REDUNDANT USER INTERFACE SERVER The User Interface Server System must be capable of running a pair of similarly configured computers in a load balanced configuration where at any point in time, where both are active-active/active-passive (selectable by administrator). A real-time duplication at transaction level must be supported. It must be possible to remove one of the redundant systems for maintenance without interrupting operation, and upon its reinstatement, automatically re-synchronize the databases, again without interruption to system operation.

1.2 VIDEO STORAGE SERVERS

The Video Storage Servers must be capable of supporting a large amount of required (justifiable) storage space for online video storage and access to high capacity archiving mechanisms for the transfer of stored video to off-line media. Failsafe, load balanced operation for the video storage system must be taken into account.

The Video Storage Server shall:

• Manage live video and/or video and audio from camera streamers • Transmit live and/or recorded video to User Interface Clients • Transmit live video to Surveillance Monitors, Alarm Monitors • Transmit live video / recorded video to the Intelligent Analytics Server(s) for processing

using video analytics algorithms • Receive analytics events from the Intelligent Analytics Server(s) and perform actions on

these events based on pre-configured settings • Receive camera control commands from User Interface Clients, Operator Keyboards and

then send the commands to cameras

Page 34: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

30

• Store live video to storage system • Transmit previously stored video to Operator Stations • Archive previously stored video to off-line storage media (DVD, Blue-Ray Disks etc.) • Retrieve archived video from off-line storage media • Provide Video Analytics functionality including:

Video Motion Detection Object Tracking Object Classification

• Export the recordings into compatible international standard video file format so that it can be viewed using standard tools that must adhere to international video file format.

• Provide the ability to monitor cameras for tampering including: o Changed field of view o Blurred image o Camera blinded or covered o Other related tampering (cable cut, non-optimal performance etc.)

• Receive input events from IP cameras, streamers and react to these events in a pre-configured and dynamically configured manner including but not limited to:

o Start recordings on 1 or more cameras o Send alarms to the Security System or Control System

• Transmit output commands to the output port(s) of the IP cameras, streamers • Facilitate intercom functionality by routing video and audio from the field to the relevant

User Interface Clients and there from to the relevant field device.

The Video Storage Servers will rely on the User Interface Server for all camera database information, and if User Interface servers are down, User Interface will be provided by Video Storage server.

1.3 INTELLIGENT ANALYTICS SERVERS The Intelligent Analytics Servers must be dedicated to analysing video, audio of interest, streamed from the Camera Server(s). The Analytics Server(s) shall not be used to record video footage but shall pass event information from the analysis of the video streams back to the Video Storage Server(s) supplying the video for analysis for further action. Servers should have fail-safe, load-balanced arrangement. The Intelligent Analytics Server shall:

• Receive real-time video from Video Storage Servers • Process the live video using preconfigured rules and Intelligent Video Analytics

algorithms to determine events of interest. These must have customisation on users’ need • Transmit Intelligent Video Analytics event information to the Camera Servers • Provide Video Analytics including:

o Simple Video Motion Detection o Advanced Video Motion Detection

Page 35: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

31

1.4 USER INTERFACE CLIENTS Operator view shall be provided using one or more machines. These are connected via a TCP/IP network to the Security, Building Control or Industrial Control System. They are capable of viewing live video and recorded video from the Video Storage Servers. They also provide levels of operator security (3 factor authentication and DSC based transaction). In addition, the Intelligent Surveillance System shall provide Web / Web-2 interface for viewing and recording live video, video search, replaying recorded video, system configuration and system administration.

Both client interfaces shall provide the ability to play live or recorded audio when configured and available with the associated video stream. The clients shall have the ability to manage Intercom calls using bi-directional audio when supported and configured on the system.

The client shall provide the ability to display up to at least 16 simultaneous video streams in various configurations. It must be possible to support both standard aspect ratio screens (4:3 ratio) and wide aspect ratio screens (16:9 ratio) and HDTV without distortion of video but also taking advantage of the entire screen viewing area.

1.5 SYSTEM SIZING The security system or control system for the site/complex requires that operators be able to simultaneously view, record and replay video, as detailed in this specification, for an unlimited number of cameras throughout the site/complex. The vendor must size the Video Storage Servers to accommodate the requirements of the cameras and desired recording frame rates. 2 HARDWARE

2.1 USER INTERFACE SERVER The User Interface Server shall be able to operate with no performance degradation using the following hardware and operating system configuration:

• Each Server : o Multi-core (64-bit) and multi-processor, with 32 bit binary execution

compatibility o 16 GB or higher RAM o Multiple Hard Disks (SCSI, SAS, etc.) o Multiple 100/1000 Mbps or higher NIC for network connection to the other

components of the Intelligent Surveillance System o Graphics card supporting 24-bit colour o 64-bit, multi-processor, multi user with execution environment for 32 bit

application - OS o Unicode compliant, latest SQL compliant ORDBMS (if any) o Others system or utility software (if any)

Proprietary hardware platforms are not acceptable.

The User Interface Server must provide the following system fault tolerance:

• Support Hardware RAID 0+1, 1, 3 or 5 or combinations for the System and Utility software

Page 36: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

32

All OS, Database Software must adhere to EAL-4 or higher Standard (ISO-IEC 15408).

2.2 VIDEO STORAGE SERVER The Video Storage Server shall be able to operate with no performance degradation using the following hardware and operating system configuration:

• Each Server : o Multi-core (64 bit) and multi processor, with 32 bit binary execution compatibility o 24 GB RAM or higher o Multiple Hard Disks (SCSI, SAS etc.) o Multiple 100 Mbps/1000 Mbps or higher NIC for video transmission to Operator

Stations and other components of ISS o 64-bit, multi-processor, multi user with execution environment for 32 bit

application - OS o Unicode compliant, latest SQL compliant ORDBMS (if any) o Other system and Utility Software

Proprietary hardware platforms are not acceptable. Any video encoding may be done in real-time using (preferably) hardware without performance degradation. The User Interface Server must provide the following system fault tolerance:

• Support Hardware RAID 0+1, 1, 3 or 5 or combinations for the System and Utility software

All OS, Database Software must adhere to EAL-4 or higher Standard (ISO-IEC 15408).

2.3 INTELLIGENT ANALYTICS SERVER The Intelligent Analytics Server shall be able to operate with no performance degradation using the following hardware and operating system configuration:

• Each Server : o Multi-core (64-bit) and multi-processor, with 32 bit binary execution

compatibility o 32 GB or higher RAM o Multiple Hard Disks (SCSI, SAS, etc.) o Multiple 100/1000 Mbps or higher NIC for network connection to the other

components of the Intelligent Surveillance System o Graphics card supporting 24-bit colour o 64-bit, multi-processor, multi user with execution environment for 32 bit

application - OS o Unicode compliant, latest SQL compliant ORDBMS (if any) o Video Analytics Server is also used as a User Interface station o Other system and Utility Software

Proprietary hardware platforms are not acceptable.

Page 37: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

33

The User Interface Server must provide the following system fault tolerance:

• Support Hardware RAID 0+1, 1, 3 or 5 or combinations for the System and Utility software

All OS, Database Software must adhere to EAL-4 or higher Standard (ISO-IEC 15408).

2.4 MULTIPROCESSOR SUPPORT

The User Interface Server, Video Storage Server and Intelligent Analytics Server software shall be able to run on both multiple and single processor computers. Where a multiple processor system is used, the Intelligent Surveillance System shall be able to make optimal use of the configurations.

2.5 SYSTEM FAULT TOLERANCE A failure of any one of the User Interface Servers or Video Storage Servers, Intelligent Analytics Servers shall NOT cause the Intelligent Surveillance system to cease operation. No physical changes to hardware, cabling or connections shall be required. No single point of failure will be allowed. All respective servers should work on load-balanced, failover mode on administrator’s choice.

2.6 USER INTERFACE CLIENTS The User Interface Clients shall as a minimum, conform to the Security System, Building Control System or Industrial Control System specifications for hardware requirements. In addition to the Security System, Building Control System or Industrial Control System requirements, the User Interface Clients shall have as a minimum the following hardware and Operating System components required to support digital video integration:

• User Interface Clients: o Multi-core (64 bit with 32 bit binary execution compatibility – preferred) (Multi-

processor if required) o 2 x 1 GB RAM preferably DDR2 (1066/1333 MHz) o 2 x 1000 Mbps NIC o 64-bit, multi-processor, with execution environment for 32 bit application - OS o Video Graphics Card supporting 24-bit colour and with 512MB or higher onboard

video RAM o CSS, HTML, Java script, Java and all necessary plugins for audio and video

enabled browser. o Digital signature (HW token/smart card) interface for authentication & transaction o Biometric authentication device o Other system and Utility Software

Proprietary hardware platforms are not acceptable.

Page 38: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

34

The User Interface Clients shall be able to host the user interface for the Intelligent Surveillance System within the same user interface used for the Security System, Building Control System or Industrial Control System (if required). It shall not be acceptable for the Intelligent Surveillance System to only have a separate application as user interface thus necessitating switching between applications to access either video or the Security System, Building Control System or Industrial Control System.

2.7 USER INTERFACE KEY BOARD The Intelligent Surveillance System shall support a professional type surveillance keyboard. The Operator Keyboard shall allow operators to view and control live video with / without the need for an Operator Station. The Operator Keyboard shall provide the operator with a means to:

• Log on to the system using DSC & Biometric device • Select and display cameras on surveillance monitors • Select and display multiple camera views on surveillance monitors • Select and control PTZ cameras using the keyboard’s joystick • Command PTZ cameras to predefined preset positions • Start and stop recordings • Log off from the system

It shall be possible to configure connected keyboards and operators from the Intelligent Surveillance System.

2.8 CAMERAS AND CAMERA STREAMERS The Intelligent Surveillance System shall be expandable to support a minimum of 4096 cameras.

• As a minimum, the system must include multiple network cameras and camera streamers from various OEMs.

The Intelligent Surveillance System shall support internationally-standard Motion JPEG, MPEG-1, MPEG-2, MPEG-4 and DivX encoding formats.

NETWORK AND VIDEO CABLING (COMPLAYING INTERNATIONAL STANDARD) A Local Area Network (LAN) shall be provided for communication between the system elements. All interfaces to the LAN shall be a minimum of 1000BaseTX Ethernet and for servers 802.3 xy (x, y may be substituted by appropriate letters). The LAN may use additional technologies within the backbone for greater speed or distance. Acceptable types are:

• FDDI • 1000BaseSX or 1000BaseLX Gigabit Ethernet or higher, and 1000 Base TX or higher • Asynchronous Transfer Mode (ATM)

The LAN shall use standard network cables. Acceptable cable types are:

• Optical Fiber • Category 6 Unshielded Twisted Pair (UTP)

Page 39: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

35

The LAN shall be logically and/or physically separate from any existing LAN infrastructure. Interconnection to other LANs shall be through one of the following:

• Router(s) capable of sending more than one STM-1, 1G Base, 10G Base and must have minimum 9 slots

• A Layer 3 capable modular network switch • As an additional VLAN to the existing LAN equipment. Where required to interconnect

VLANs, a router or Layer 3 capable switch shall be provided.

VIDEO CABLING Video streamers shall be located at locations as close as possible to the images / camera device. In a new installation it is not acceptable to install a star topology video cabling system with all cabling coming back to a single location. It is not acceptable for video cables to be run back to the Video Server. All communications with the Video Server shall be via the LAN. Each network camera, video streamer shall have a single network interface to be used for video and Pan/Tilt/Zoom communications.

3. SYSTEM SOFTWARE

This section describes the required System Software. If other software is proposed then suppliers must be able to demonstrate full compliance with the system.

3.1 USER INTERFACE SERVER

The User Interface Server will include the following system software components: • 64 bit multi processor, multi user OS with execution environment for remain 32 bit

application. • Unicode compliant, latest SQL compliant ORDBMS (if any) • Application software with functionality required for the system.

64-BIT Operating System, RDBMS (if any) software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.2 VIDEO STORAGE SERVER The Video Storage Server will include the following system software components:

• Unicode compliant, latest SQL compliant ORDBMS (if any) • Application software with functionality as required for the system.

It shall be possible to install the Video Storage Server software for all Video Storage Servers on the Intelligent Surveillance System from a central location.

64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

Page 40: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

36

3.3 INTELLIGENT ANALYTICS SERVER

The Video Analytics Server will include the following system software components:

• Unicode compliant, latest SQL compliant ORDBMS (if any) • Application software with functionality as required for the system.

64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.4 SECURITY SERVER (IF ANY) The Security System will include the following system software components:

• System and Application software detailed in the Security System Specification • Application software with functionality as required for the system.

64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.5 USER INTERFACE CLIENTS The User Interface Clients will include the following system software components:

• Application software detailed in the Security System or Control System Specification • Unicode compliant, latest SQL compliant ORDBMS (if any) • Application software with functionality as required for the system.

64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.6 NETWORK (ALL IPv6 CAPABLE AND WITH SECURITY FEATURES) Each Ethernet Switch shall support (minimally) :

• Simple Network Management Protocol SNMPv3 or higher • IEEE 802.1D bridging capability and loop detection • IEEE 802.1Q tagged VLANs • IEEE 802.1p traffic prioritization for multiple Quality of Service levels • IEEE 802.1w rapid spanning tree with fast link support • IEEE 802.3ad link aggregation support • IGMP snooping for IP Multicast support • Multicast network traffic • Non-blocking configuration capable of simultaneous wire-speed switching across all

ports. • Interface to servers must support 802.3xy • Should have pluggable module slots (minimum 2 free) for long haul fiber optic based

communication over 10 Gbps between point to point.

Page 41: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

37

4. APPLICATION SOFTWARE FUNCTIONS

4.1 REAL-TIME VIDEO

The live output from cameras shall be configured and viewed through a series of displays. These shall support:

• Single camera view • Multiple camera viewing of up to 16 cameras simultaneously, each at 25/30fps and each

view port supporting sequencing of cameras and/or cameras presets for PTZ cameras • Specific viewing options for both 4:3 aspect ratio as well as 16:9 aspect ratio & HDTV

(wide screen) monitors thus preventing distortion of original video aspect ratio while still taking advantage of the entire screen area for image display of multiple video channels.

• Sequence view of camera preset positions • Modifying settings for a camera • Modify recording settings for a camera • Adding and deleting cameras • Creating schedules for recordings, video analytics and Input/Output monitoring and

switching • Modifying Video Analytics settings and tuning for:

o Video Motion Detection o Object Tracking o Object Classification o Intelligent Video Analytics and users’ needed customisation or enhancements and

additive features • Modify settings for Inputs and Outputs on IP cameras and streamers • Modify settings for camera tamper detection • View and initiate Intercom calls with cameras configured with bi-directional audio

capabilities. Users shall be able to select a camera from a tree control listing the cameras available to the user. The system shall also support multiple monitors in the following manner: • Alarm monitor: When an alarm occurs in the Security or Control System Server, the real-

time video output of the camera associated with that alarm shall be switched directly to an alarm monitor. The user shall be able to acknowledge the alarm to clear the monitor using the numeric keypad. Cameras that are directed to alarm monitors will not be removed from the queue unless explicitly cleared by the operator. It shall be possible to create a queue of alarm monitors to manage multiple alarm views simultaneously.

• Cyclic Alarm Monitors: An alarm monitor shall be available at the end of an alarm monitor queue to cycle the camera views from unacknowledged alarms if the number of cameras to view exceeds the number of alarm monitors. Once the alarm monitor queue is filled, any new alarm will be placed in the queue relative to its priority and then time of occurrence. Existing activated alarm camera views shall reshuffle to accommodate the new alarm. In the event that all the available alarm monitors are used, the oldest active alarm camera shall be added to the cycling alarm monitor. The alarm views shall cycle on this final alarm monitor until acknowledged and cleared by an operator in the event of multiple alarms added to this monitor.

Page 42: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

38

• Surveillance monitor: Operators shall be able to command multiple camera view or sequence or Single Camera View to a surveillance monitor. The User shall be able to clear the monitor using the numeric keypad.

• Monitors shall be able to be configured to act as both Alarm and Surveillance monitors. In this case, the monitor behaves as a Surveillance monitor until an alarm occurs, in which case it shall show the alarm video. Once the alarm is acknowledged, the video previously shown (as a surveillance monitor) is displayed again.

• All alarm should have audio, visual or both (configurable) effect In each of these cases, these additional monitors shall be either connected to an User Interface Clients using a multi-monitor PC card or to other PCs. Systems that do not offer this functionality are not acceptable.

4.1.1 Video Loss Alarm The Intelligent Surveillance System shall support the video streamer Video Loss Alarm feature. The Video Loss Alarm feature shall provide Intelligent Surveillance System operators with a notification when the video signal from the camera to the video streamer is lost. A video loss alarm shall result in an alarm being raised, the change of the camera icon in the camera tree to indicate the alarm condition and an entry in the system audit log for future reference.

4.1.2 Camera Tamper Detection (Preferably through SNMP / ROM of latest version) The Intelligent Surveillance System shall provide the ability to detect attempts to tamper with connected cameras. The system will at minimum detect the following:

• Changed field of view: repositioning the camera away from a reference position shall trigger an alarm

• Camera blur: any attempt to defocus or blur the camera shall trigger an alarm • Camera blind: any attempt to cover or blind the camera (via abnormally high light levels)

shall trigger an alarm • Cable cut, performance degradation

Each of the above options shall be individually selectable as required per camera. It shall thus be possible to enable any combination of the above three detection options on each camera connected to the Intelligent Surveillance System. The detection algorithms for tampering shall be run on one or more of the Intelligent Surveillance System Video Storage Servers. It shall be possible to configure and tune the algorithms individually per camera. The configuration screen shall provide:

• The ability to enable any combination of the tamper detection algorithms • Real time feedback of the percentage of tampering detected • The ability to set the threshold at which a tamper alarm will be generated • Real time feedback of when a tamper threshold has been crossed • How often the detection algorithm should check for a tamper condition • System response to a tamper alarm including:

o Starting a recording with the possibility of also configuring the system to record video prior to the event occurring. It must be possible to record video prior to the event occurring where the duration of this pre-record is a pre-configured value.

o Generating alarms with configurable alarm levels o Sending video to an Operator Station

Page 43: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

39

o Trigger an output on a device connected to the Intelligent Surveillance System such as a network camera or video encoder.

Once a tamper condition is detected, the system shall provide visual indication to the operator through both a text overlay on the live video and indication on the camera tree. The text overlay shall be for viewing purposes only and shall not be recorded. Systems that provide the same camera tamper settings for all cameras shall not be acceptable.

4.1.3 The Intelligent Surveillance System shall be capable, according to received location, to display the right camera with appropriate pan/tilt/zoom and focus when receiving an emergency call from first responder.

4.2 SINGLE CAMERA From this display, the user shall be able to:

• View the live output from the selected camera • Pan, tilt, zoom and focus the camera using a joystick attached to the User Interface

Clients • Pan, tilt, zoom and focus the camera using a pointing device attached to the User

Interface Clients. Pointing devices such as a mouse or touch-screen shall be supported. • For cameras which support continuous pan, tilt, zoom (PTZ), a mouse shall be able to be

used for continuous PTZ directly in the live video window. By dragging the mouse up or down, left or right in the video window, the operator shall be able to tilt the camera up or down, or pan the camera left or right. Zooming must also be provided using the mouse in a similar way.

• Manually record real-time video. Recording will continue for the configured period of time. Once recording has begun, a stop button shall be provided as well as a counter showing the recording time remaining.

• Manually store the current frame of video (snapshot) as a bitmap image file. The file name shall be automatically generated by the Intelligent Surveillance System software and include the camera name, date and time of the recording (to millisecond precision on UTC based IST).

• Indicate whether video motion detection is currently enabled for the selected camera. • Initiate an intercom call or accept an incoming intercom call.

4.3 MULTIPLE CAMERA VIEWS The Intelligent Surveillance System shall support multiple camera views. A multiple camera view consists of up to sixteen related cameras viewed simultaneously on a single display. The layout for a view shall be configurable from a selection of different layouts templates. There shall be a set of templates for standard aspect ratio (4:3) monitors and another set of templates for wide aspect ration (16:9) monitors to properly utilise the entire monitor screen real estate without distorting the original video aspect ratio. It shall be possible to configure and save individual views for re-use. It shall be possible for the view to be created by dragging and dropping cameras and presets if applicable directly into the view ports from the camera tree.

Page 44: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

40

Standard aspect ratio templates shall include:

• Single camera (sequencing – see 4.1.2.1) • 2 x 2 View • 3 x 3 View • 4 x 4 View • 1 + 5 View • 2 + 8 View • 1 + 12 View • and related

Wide aspect ratio templates shall include:

• Single camera (sequencing – see 4.1.2.1) • 2 x 3 View • 3 x 4 View • 1 + 3 View • 2 + 4 View • 1 + 8 View • and related

Multiple camera views shall be divided into quadrants. For each quadrant the view shall have a camera or be blank. Within each quadrant the view shall be configured to cycle between any of the cameras accessible to the user on a configurable time basis. Pan-tilt-zoom cameras, which support preset positions, can have these presets cycled on a time basis. In this way an operator can view a variety of presets on a series of PTZ cameras in a multiple camera view. It shall be possible to show the camera names of each camera and preset (if applicable) configured in a view on either the operator station and on surveillance monitors. Hovering the mouse pointer over a view port shall trigger a tooltip showing the camera name and preset (if applicable). There shall be no limit to the number of cameras that can be assigned to a single multiple camera view. There shall also be no limit to the number of available multiple camera views.

4.4 Sequence View The Intelligent Surveillance System shall support sequence views. A sequence view consists of a single camera view, which can be cycled on a time basis. Pan-tilt-zoom cameras, which support preset positions, can have these presets cycled on a time basis. In this way an operator can view a variety of presets on a series of PTZ cameras. Fixed cameras can also be included in the sequence and cycled accordingly. There shall be no limit to the number of cameras that can be assigned to a single Sequence View. There shall also be no limit to the number of available Sequence Views.

4.5 CAMERA SETTINGS (PREFERABLY THROUGH SNMP AND WEB BASED INTERFACES)

Page 45: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

41

Users shall be able to change important settings for an individual camera. The details are grouped into several sections:

• Camera Details • Camera Connection • Camera PTZ Control • Security • Camera Deletion • Private Zone Blocking • And related

The parameters listed in the sub-sections below are configurable on a per camera basis and their specific selection on a particular camera(s) will not limit the ability to freely select other options on other cameras as required. It will be easy to change any of these parameters for each camera individually as and when required. Systems that do not allow changes to each camera’s parameters on an individual basis will not be acceptable. Only users with the highest level of security are permitted to modify camera connection details, camera PTZ control or delete cameras.

4.6 Camera Details (Preferably through SNMP and Web based interfaces) The user shall be able to configure the following parameters for each camera:

• Name • Location • Description • Camera Number (for fast numeric keypad call-up)

4.7 Camera Connection The user system shall support the configuration of the following camera parameters:

• Camera Streamer Type • Resolution: The following resolutions shall be supported (depending on the functionality

of the camera and camera streamer) o 160x120 o QCIF (PAL 192x144, NTSC 176x112) o 240x180 o 320x240 o CIF (PAL 384x288, NTSC 352x240) o 480x360 o 640x480 o 2CIF (PAL 768x288, NTSC 704x240) o 4CIF (PAL 768x576, NTSC 704x480) o Half-D1 (PAL 720x288, NTSC 720x240) o D1 (PAL 720x576, NTSC 720x480) o 800x600 o 1024x768 o Megapixel (1600x1200, 1280x1024, 1280x960 and 1280x720)

• Encoding format including: Motion JPEG, MPEG-1, MPEG-2, MPEG-4 and DivX

Page 46: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

42

• Video Frame Rate: The supported frame rates (in frames per second) shall be as follows: o For Motion JPEG encoding: 60, 55, 50, 45, 40, 35, 30, 25, 20, 15, 10, 9, 8, 7, 6, 5,

4, 3, 2 and 1. Slower frame rates of 1 frame every 2, 3, 5, or 10 seconds shall also be available.

o For MPEG and DivX encoding: 30, 25, 15, 10, 9, 8, 7, 6, 5, 4, 3, 2 and 1 • Choice of five levels of video compression, equally distributed from minimum to

maximum compression • Streamer IP Address • Streamer Camera Number (when connected to a multiple port Camera Streamer) • Choice of frame rate or bandwidth limited streaming. Bandwidth limiting shall provide

the following limit settings: o Unlimited bandwidth, 2.0Mb/s, 1.5Mb/s, 1.0Mb/s, 512kb/s, 256bk/s, 128kb/s and

64kb/s • Choice of video, video and uni-directional audio or video and bi-directional audio

streaming options • Unicast or multicast transmission of video • PAL or NTSC camera format • Power over Ethernet (PoE) • Cabling through GI conduit

4.8 Camera Control (IP based) The user shall be able to configure any appropriate camera to be PTZ controllable. The following PTZ characteristics shall be tuneable on a camera-by-camera basis from the camera definition pages:

• Pan speed • Tilt Speed • Zoom speed • Focus speed • Iris speed • Increment step size • Continuous Pan/Tilt speed • And related

4.9 Security The following parameters shall be configurable for each camera:

• Area: Allows the system to be configured to only allow users to view specified cameras. These areas shall be the defined by the Security System, Building Control System or the Industrial Control System.

• Control Level: Determines if a user is allowed to operate the PTZ controls for a camera. Also used to allow higher-level users to take control of cameras. These Control Levels shall be defined by the Security System, Building Control System or Industrial Control System.

• Control Reservation Period: Once a particular user has controlled the camera no other user can control the camera until this reservation period has expired. Users with a higher security level shall be able to take control of the camera at any time.

Page 47: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

43

4.10 Camera Deletion The “Delete” function shall allow a user with the highest-level security to delete the camera from the system. After deletion name of the camera will no longer appear in the list of cameras. All camera settings will be deleted but the camera record will remain in the database for searching purposes. Any recordings associated with a deleted camera will remain until their configured deletion date. The recordings will remain on the Video Storage Server and archive media unless they are later individually deleted. The camera name will also continue to appear in the list of cameras used for searching the video clip database.

4.11 RECORDING

Recorded video is stored on the Video Storage Server. The User Interface Client station shall be able to locate relevant recorded video and to then replay that video at the User Interface Client Station. The following methods of recording live video shall be supported:

• User activated • Intercom activated • Event activated

o Security, Building Control or Industrial Control System • Streamer and/or IP camera Inputs/Outputs • Scheduled • Continuous background recording • Video Analytics

o Video Motion Detection o Intelligent Video Analytics o Camera Tamper events

• Snapshot

4.12 USER ACTIVATED

User activated recording occurs when a user viewing live video chooses to record the currently viewed camera output by selecting the “Record” button. The user shall be able to configure the following parameters uniquely for each recording:

• Pre-Record Duration: The amount of pre-recorded video that will be associated with a user request for recorded video. This will allow the Video Storage Server to capture video prior to the user request, as well as after the request. Shall be selectable from a list of values ranging from No Recording to minutes of choice by user.

• Frame Rate: Video quality required for user activated recording. It shall be possible to have different frame rates for user and event-activated recordings. Shall be selectable from the entire range of frame rates supported for the camera. For MPEG encoding, support shall also be provided to record only the Index frames, or a subset of the Index frames.

Page 48: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

44

• Record Duration: User activated recordings shall terminate after this period. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

• Retention Period: The default period that the Video Storage Server shall retain user-activated recordings before being deleted. The retention period of individual recordings shall be able to be changed on a per-recording basis. Shall be selectable from a list of values ranging between one hour and forever.

• Archive After period: The default period for which user activated recordings are available for playback before they are automatically archived. The Archive After period of individual recordings shall commence at the video clip’s end date and time and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

• Delete After period: The default period that the recording will be retained before being automatically deleted by the system. The Delete After period of individual recordings shall commence at the video clip’s end date and time and shall be and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

4.13 EVENT ACTIVATED

Event activated recording is a process that allows a segment of video or a snapshot to be associated with the Security System, Building Control System or Industrial Control System alarm or event. There shall be at least four priorities of alarms/events in the Security or Control System:

• Event (journal priority) • Low priority alarms • High priority alarms • Urgent priority alarms

The following settings shall be individually configurable for each alarm and each camera:

• Pre-Record Duration: The amount of pre-recorded video that will be associated with an alarm/event. This shall allow the Camera Server to capture video prior to the alarm/event, as well as after the alarm/event. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

• Post Record Duration: Event activated recordings shall terminate after this period. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

• Frame Rate. Video quality required for event activated recording. It shall be possible to have different frame rates for user, event-activated, scheduled and motion detection activated recordings. Shall be selectable from the entire range of frame rates supported for the camera/streamer. For MPEG encoding, support shall also be provided to record only the Index frames, or a subset of the Index frames.

• Retention period. The default period the Video Storage Server will retain event-activated recordings before being deleted. The retention period of individual recordings shall be able to be changed as necessary. Shall be selectable from a list of values ranging between one hour and forever.

Page 49: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

45

• Archive After period: The default period for which event activated recordings are

available for playback before they are automatically archived. The Archive After period of individual recordings shall commence at the video clip’s end date and time and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

• Delete After period: The default period that the recording will be retained before being automatically deleted by the system. The Delete After period of individual recordings shall commence at the video clip’s end date and time and shall be and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

The pre-record and post-record durations in the paragraph above define the maximum allowable limits for each camera. They shall be configured on a camera-by-camera basis. However each alarm or event causing video to be recorded shall also be capable of individual configuration with pre and post alarm periods being selected from a range defined by the maximum settings for the camera. Intelligent Surveillance systems requiring a single pre and post record event period to be defined for all alarms and events on an individual camera are not acceptable. Intelligent Surveillance systems requiring a single pre and post event period to be defined for all alarms and events on all cameras are also not acceptable. In the case of multiple alarms/events relating to the same camera, a video clip shall be created for each alarm/event. For cameras that support Pan/Tilt/Zoom and Presets, a specified preset location shall be selected automatically when the alarm/event occurs prior to the event activated recording commencing. For example, when an alarm is detected on a security door, the alarm shall trigger a PTZ camera to move to a preset position, which is pointing at the door prior to the Intelligent Surveillance System commencing recording.

4.14 DEVICE INPUT/OUTPUT ACTIVATED

Input or output recording activation occurs when an input or an output connected to an IP camera, streamer is activated and then subsequently triggers recording on one or more associated cameras. It shall be possible for any digital input or output connected to a streamer, IP camera on the system to trigger a recording on one or more cameras simultaneously. The following settings shall be individually configurable for each alarm and each camera:

• Pre-Record Duration: The amount of pre-recorded video that will be associated with a device input/output. This shall allow the Camera Server to capture video prior to the alarm/event, as well as after the alarm/event. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

• Post Record Duration: Device input/output activated recordings shall terminate after this period. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user or while the device is active.

Page 50: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

46

• Frame Rate. Video quality required for device input/output activated recording. It shall

be possible to have different frame rates for user, device input/output activated, event-activated, scheduled and motion detection activated recordings. Shall be selectable from the entire range of frame rates supported for the camera/streamer. For MPEG encoding, support shall also be provided to record only the Index frames, or a subset of the Index frames.

• Retention period. The default period the Video Storage Server will retain device input/output activated recordings before being deleted. The retention period of individual recordings shall be able to be changed as necessary. Shall be selectable from a list of values ranging between one hour and forever.

• Archive After period: The default period for which device input/output activated recordings are available for playback before they are automatically archived. The Archive After period of individual recordings shall commence at the video clip’s end date and time and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

• Delete After period: The default period that the recording will be retained before being automatically deleted by the system. The Delete After period of individual recordings shall commence at the video clip’s end date and time and shall be and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

The pre-record and post-record durations in the paragraph above define the maximum allowable limits for each camera. They shall be configured on a camera-by-camera basis. For cameras that support Pan/Tilt/Zoom Presets, a specified preset location shall be selected automatically when the input/output event occurs prior to the recording commencing. For example, when an intrusion alarm is detected, the alarm shall trigger a PTZ camera to move to a preset position, which is pointing at the area monitored by the intrusion sensor prior to the Intelligent Surveillance System commencing recording.

4.15 SCHEDULED

Scheduled recording allows video to be recorded between start and stop times on defined days. The system shall support the ability to schedule recordings for each individual camera for times in the future. For each scheduled recording the user shall be able to configure the following (with descriptions as per User Activated and Event Activated recordings):

• Start time • Stop time • Frame rate for the recording • Retention period before the recording will be deleted • Recurrence (if this is to be a recurring schedule) • Description (at least 255 characters)

Page 51: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

47

• Archive After period providing the period after which the recording will automatically be

archived • Delete After period providing the period after which the recording will automatically be

deleted • Whether audio is recorded with the scheduled recording or not (if supported on the

camera) There shall be no limit on the number of schedules that can be entered for the system. There shall be no limit to the number of schedules per camera.

4.16 CONTINUOUS BACKGROUND RECORDING

The system shall support the ability to provide continuous background recording from any camera(s) managed by the system. Background recordings will be stored as a discrete series of clips and will continue to operate in the event that communication between the Video Storage Server and the User Interface Server is lost. Once communication is restored, all relevant information will be updated to the User Interface Server. For each camera the user shall be able to configure the following (with descriptions as per User Activated and Event Activated recordings):

• Enable / disable background recording • Duration of the recorded clip • Frame rate for the recording • Enable / disable archiving of the clip and the period after which to archive • Retention period before the recording will be deleted • Enable or disable audio recording (if available) • Archive After period providing the period after which the recording will automatically be

archived • Delete After period providing the period after which the recording will automatically be

deleted Systems that require the configuration of multiple time periods to manage background recordings will not be accepted. Continuous background recordings will not be dependant on network communications between the Video Storage Server and the User Interface server. Once configured, these recordings will continue to operate in the event that this communication is lost.

4.17 INTELLIGENT ANALYTICS

The Intelligent Surveillance System must be able to activate recordings automatically based on events generated by the real-time analysis of video from any camera on the system. The real time analysis comprises several algorithms as follows:

• Video Motion Detection • Intelligent Video Analytics

Page 52: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

48

4.18 Video Motion Detection The Intelligent Surveillance System must be able to support video motion detection algorithms, which can be executed by the video streamer, the Video Storage Server. The enabling of Video Motion Detection shall be either:

• on a continuous basis • scheduled for particular times, dates, days, months etc

The Video Storage Server-based algorithm must be able to provide the following functionality: • Detect and track objects • Learn the scene • Adapt to a changing outdoor environment • Ignore environmental changes including rain, hail, wind, swaying trees and gradual light

changes The user shall be able to configure the following parameters for each camera:

• Detection Type: Continuous or scheduled • Actions to Perform When Motion is Detected: When motion is detected, the following

actions shall be performed automatically: o Generate an alarm in the Security System, Building Control System or Industrial

Control System of configurable priority (journal, low, medium, high) o Start a recording, with the following configurable settings

Pre-Record Duration: The amount of pre-recorded video, allowing the Camera Server to capture video prior to the detection of motion, as well as after the detection of motion. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

Post Record Duration: Motion detection activated recordings will terminate after this period. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user or until motion has stopped. It shall be possible for the recording to continue until the motion detection algorithm considers motion finished.

Frame Rate. Video quality required for motion detection activated recordings. Shall be selectable from the entire range of frame rates supported for the camera/streamer. For MPEG encoding, support shall be provided to record only the Index frames, or a subset of the Index frames.

Retention period. The default period that motion detection activated recordings will be retained by the Video Storage Server before being deleted. The retention period of individual recordings shall be able to be changed as necessary. Shall be selectable from a list of values ranging between one hour and forever.

Archive After period: The default period for which motion detection activated recordings are available for playback before they are automatically archived. The Archive After period of individual recordings shall commence at the video clip’s end date and time and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

Page 53: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

49

Delete After period: The default period that the recording will be retained before being automatically deleted by the system. The Delete After period of individual recordings shall commence at the video clip’s end date and time and shall be and be able to be changed on a per-recording basis. The period shall be selectable from a list of values to provide a default setting for all recordings of this type per camera but shall also be manually configurable on each individual recording after the recording has occurred.

o Send video to an User Interface Client station or alarm monitor: Automatically switch an operator station or alarm monitor to view the camera which has motion detected

o Trigger an output device on a related network camera or video encoder • Motion Finished Time: The amount of time where no motion (inactivity) is detected

before the previous motion is classified as completed. This shall be used for allowing recordings to continue until motion has finished.

The Intelligent Surveillance System must provide a means of automatic and manual tuning of the Video Motion Detection for each camera. Incorporated within this tuning are the following:

• Selection of the frame rate used for detection • Optimization for directions of movement

o In any direction o Across the camera view o Towards and away from the camera

• Sensitivity level to fine tune the motion detection algorithm • Specification of a minimum object size to allow noise filtering in the system to reduce

false detections and alarms. The Intelligent Surveillance System must also provide the ability to only detect motion in particular regions of the camera view. The ability to graphically select these regions using the mouse must be provided, with an unlimited number of regions permitted per camera. The regions of interest will be multi-verticed shapes with a minimum of 6 vertices to allow the region to be properly matched to the scene being detected. It shall be possible to add and remove vertices from the defined region of interest as needed. Solutions providing only rectangular regions of interest will not be accepted. Each region must be able to be individually tuned and have separate tuning parameters. This method of tuning must also provide a live tuning window whereby these settings and regions can be altered and tested prior to be being used. This live tuning window shall show the live video as well as the regions of interest. During the time that motion is detected within a region, the border of the region shall change to a different color. In this way, tuning can be performed to achieve the desired performance. Text shall also be provided in the window to alert the user that motion has been detected.

4.19 Intelligent Video Analytics The Intelligent Surveillance System must provide integration to an Intelligent Video Analytics system. The Intelligent Video Analytics System shall be capable of detecting the following events:

Page 54: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

50

PEOPLE EVENTS • Person entered restricted area • Person exited restricted area • Person loitering in restricted area • Person started moving in wrong direction • Person stopped moving in wrong direction • Person on fence line • Person started running • Person stopped running • People converged (use to people talked) • People passed by • Person trespassing—tripwire • Person running in wrong direction • And related CAR TRAFFIC EVENTS • Car started moving in wrong direction • Car stopped moving in wrong direction • Car entered restricted area • Car parked in restricted area • Car speeding • Car made illegal u-turn • Car parked in handicapped zone • Car pulled off road • Car needs assistance • Car exited restricted area • Car trespassing—tripwire • And related COUNTING EVENTS • Person counted as entering • Person counted as exiting • Car entered lot • Car exited lot • And related PREMIUM EVENTS • Object left unattended • Object removed • Possible theft • And related SMART IMPRESSIONS • Entering target zone (merchandizing) • Staying in target zone (dwell time) • Others (mention)

Video for analysis will be supplied to the Intelligent Video Analytics system algorithms by the Analytics Server(s) of the Intelligent Surveillance System. The Intelligent Video Analytics system will run on the Intelligent Surveillance System Video Storage Servers and shall accept and process the video based on preconfigured conditions of interest.

Page 55: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

51

Events from the Intelligent Video Analytics system will be passed back to the Intelligent Surveillance System for further action. It will be possible to automatically perform the following actions from the Intelligent Surveillance System based on events detected by the Intelligent Video Analytics system:

• Generate an alarm in the Security System, Building Control System or Industrial Control System of configurable priority (journal, low, medium, high)

• Start a recording, with the following configurable settings o Pre-Record Duration: The amount of pre-recorded video, allowing the Camera

Server to capture video prior to the alarm/event, as well as after the alarm/event, shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user.

o Record Duration: The period that the recording is active relating to the period of activity in the region of interest. Activated recordings will terminate after this period. Shall be selectable from a list of values ranging between 0 seconds to minutes of choice by user or the object is no longer in the region of interest.

o Frame Rate. Video quality required for recordings triggered by events from the Intelligent Video Analytics system. Shall be selectable from the entire range of frame rates supported for the camera/streamer. For MPEG encoding, support shall be provided to record only the Index frames, or a subset of the Index frames.

o Retention period. The default period that recordings generated based on events from the Intelligent Video Analytics system will be retained by the Video Storage Server before being deleted. The retention period of individual recordings shall be able to be changed as necessary. Shall be selectable from a list of values ranging between one hour and forever.

o Archive data: enable/disable archiving and set the period after which the recording will be automatically archived

o Deletion data: Set the period after which the recording will be automatically deleted

• Send video to an User Interface Client station or alarm monitor: Automatically switch an User Interface Client station or alarm monitor to view the camera which has motion.

• Trigger an output device on a related network camera, video encoder

4.20 SNAPSHOT The Intelligent Surveillance System must provide every operator with the ability to record the current frame of video. This snapshot of video shall be stored as a bitmap file. The file name shall be automatically generated by the Intelligent Surveillance System software and include the camera name, date and time of the recording (to millisecond precision). An audible sound shall be produced by the User Interface Client computer, to ensure that the operator has feedback when the snapshot is taken. The Intelligent Surveillance System must also provide the ability to select picture from video streams in order to widely disseminate the picture simultaneously to first responders radios.

4.21 RECORDED VIDEO The Intelligent Surveillance System shall allow camera output to be recorded for the following conditions:

• Manually activated by a user viewing a live camera • Activated by or during an intercom call

Page 56: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

52

• Activated by a Security System Or Control System alarm or event • Activated by inputs or outputs on a streamer of IP Camera • Continuous background recording • Scheduled recording • Specialised real-time video analysis including:

o Video Motion Detection o Intelligent Video Analytics o Camera Tamper events

User activated recording occurs when a user viewing live video chooses to record the currently viewed camera output by selecting the “Record” button. Intercom activated recording occurs when an operator either accepts an intercom call from the field or when the operator chooses to start a recording during an intercom call when the system is configured without automatic recording of intercom calls enabled. Event activated recording is a process that allows a segment of video or a snapshot to be associated with a Security System, Building Control System or Industrial Control System alarm or event. Input or output recording activation occurs when an input or an output connected to an IP camera or streamer is activated and then subsequently triggers recording on one or more associated cameras. Scheduled recording allows video to be recorded between start and stop times on defined days. Real-time video analysis activated recording is a process that allows a segment of video or a snapshot to be recorded when a specific event is detected by video analysis algorithms used by the Intelligent Surveillance System. Recorded video is stored on the Video Storage Server. The Operator station shall be able to query the User Interface Server to locate relevant recorded video and to then replay that video at the User Interface Client.

4.22 VIEWING RECORDINGS

The recorded video shall be available to all users, which have adequate security. Each user shall only be able to view recordings from cameras they have security access to view. A display shall be provided to view recordings from any User Interface Client. From this display, the operator can select the recording he/she wishes to view, which shall be immediately shown in an embedded video player. The following information and controls shall be provided on this display:

• A navigation panel to allow the user to select the required camera • A calendar control to select the desired date. All days which have recordings for the

chosen camera shall be displayed in bold font.

Page 57: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

53

• A table listing all the recordings on the chosen camera for the chosen day. The user shall

be able to select the required recording from this table. Each column shall be able to be sorted by selecting the column heading. This table shall display the following information as a minimum:

o The time each recording was activated o The duration of each recording o The type of recording (operator, intercom, event, video analytics, camera tamper,

input/output scheduled or background) o The Operator or user that activated the recording (for operator activated

recordings) o The Name, Description and Value of the Security System Server or Control

System Server which activated the recording (for alarm/event activated recordings)

• An embedded video player with controls (buttons) similar to a DVR (Digital Video Recorder). The information displayed on the video player and the controls provided shall include:

o The time and date of the frame being displayed o A slider control which is used to move backwards and forwards through the

recording o Play, pause and stop buttons o Step forward and step backward buttons, to move through the recording frame by

frame o Fast forward and rewind buttons, to play the recording at speeds of x2, x4, x8,

x16, etc (to a minimum of x1024). o A snapshot button, to allow for the frame being displayed to be stored as a bitmap

file (in a similar way to the snapshot button for live video). • Information about the chosen recording. The following information as a minimum shall

be displayed with the chosen recording o The type of recording (operator, intercom, event, video analytics, camera tamper,

input/output scheduled or background) o The Operator or user that activated the recording (for operator activated

recordings) o The Name, Description and Value of the Security System, Building Control

System or Industrial Control System which activated the recording (for alarm/event activated recordings), [if present]

o The sub-priority of the recording (for alarm/event activated recordings) o The frame rate that the recording was recorded at o The resolution of the recording o The compression used o The recording start time and date (including pre-record) o The recording end time and date o The date and time that the recording will be deleted by default (which can be

changed as required) o Operator comments and notes about the recording (made by the scheduled

recording configuration automatically or by an operator) o The date and time that the recording will be archived by default (which can be

changed as required)

Page 58: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

54

o The date and time that the recording will be deleted by default (which can be changed as required)

• When a recording is displayed, the exact frame of video when the recording was activated shall be shown. The slider shall be positioned accordingly along with the frame time. It is not appropriate to show the first frame in the recording, as the recording may have pre-event recording.

• Buttons to allow the operator to archive, delete or export the chosen recording • A button is provided to playback the recording at the recorded resolution. This shall be

done using a display that pops up containing the embedded video control with full playback functionality as described above.

4.23 SEARCHING FOR RECORDED VIDEO

4.23.1 Simple Search The Intelligent Surveillance System shall provide a simple search for all video recorded. The user selects the time indicator which shows a calendar and time line. The user selects the required search period. Once the time criterion is entered, the “search” is selected. Video recorded during the selected period will be returned by the search. The user shall be able to search on combinations of cameras by clicking on an “Advanced Search” icon as described in the next section.

4.23.2 Advanced Search The Intelligent Surveillance System shall provide an advanced search of recorded video. The search shall be based on recording time, camera and recording details. The user shall select from the list of cameras. It shall also include any cameras that have been deleted from the system but still have video stored on a Video Storage Server or on archived media. If a camera has been deleted and all video associated with the camera has been deleted, the camera name will not appear in this list. The time criterion shall be selected from a calendar and time line control. Days containing recorded video shall be shown in bold on the calendar control. Cameras shall be able to be added and removed from the search list.

The user shall be able to choose to filter the search based on the following criteria:

• Alarm or event type for alarm/event activated recordings • Recording type (operator, intercom, event, video analytics, camera tamper, input/output

scheduled or background) • Area • Point name • Event description (urgent, high, low, journal and all) • Operator name • Camera name or number • Any comments entered by users in the comments field of recordings

Page 59: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

55

• On index based on event, image type, motion type

Wildcards shall be accepted for the Point ID, description, area, priority and value for alarm/event activated recordings.

4.23.3 Search Results The Intelligent Surveillance System shall show the results of the basic and advanced searches in a table format, such that the user is able to select columns within the list to sort the output. Functionality shall be provided to allow the user to see a list of recordings for a camera from the past 24 hours without needing to use one of the searches.

4.24 SYSTEM AND USER AUDIT TRAIL It is a requirement that all user actions on the Intelligent Surveillance System User Interface Client Station be recorded in a log file along with the Security System or Control System’s actions. User actions include:

• Interventions such as manual recording and configuration setting changes • Cameras viewed • Video replayed • Video exported • Cameras pan/tilt/zoomed and preset switching

This log must also contain a history of the status of the Intelligent Surveillance System components. It shall list the status of all cameras, streamers, servers and other system components including when they were disabled or failed or a tamper occurred. The log of user and system actions shall be available in text format and automatically included with any video recordings that are exported.

4.25 DIGITALLY SIGNED RECORDINGS AND AUDIT LOGS It is a requirement for all exported recordings and exported audit logs to be digitally signed. This is required to prove authentication (origin of the recording and audit log) and integrity (exported recording and audit log have not been altered or tampered with). The Intelligent Surveillance System shall provide a default digital certificate for signing the exported recordings and audit logs. Customization shall also be provided to allow for the user to supply his/her own digital certificate. A utility shall be provided to display the exported recording, view the audit log and verify the digital signatures. A visual indication shall be provided to whether the exported recording and audit log have been altered or tampered with.

4.26 STORAGE 4.26.1 ONLINE STORAGE

The system shall hold a configurable amount of video in online storage. The amount of video stored on-line shall only be limited by the Camera Server’s disk capacity.

Page 60: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

56

For each Camera Server a limit on available storage space for on-line video shall be configurable. The system shall support RAID 0+1, 1, 3, 5 or 1+0 for video recordings.

4.26.2 OFF-LINE STORAGE The Camera Server shall be able to manage several off-line media devices for archiving and restoring video. The Camera Server must use a standard archiving method such as Microsoft Remote Storage Services to handle offline media. At least one of the following off-line devices shall be supported:

• CD-RW • DVD-RW (in DV9) & Blue Ray • USB-connected storage devices • Magnetic tape media

If a user attempts to replay video stored in off-line media then the Camera Server will automatically restore and play the video if it is accessible to the robotic tape unit, or shall prompt the user the make the media containing the video available to the archive device.

4.26.3 STORAGE & DISK ADMINISTRATION The Intelligent Surveillance System shall provide a flexible means to configure storage behaviour within the system administration displays. The system will provide an automated and configurable means to delete those remaining clips closest to their deletion criteria in order to increase available system storage. The disk space configuration will be separately configurable for each drive volume (logical & physical). Deletions will commence once the amount of available disk space decreases to below a configurable limit. Alarms will be generated by the system to warn operators of this action. It shall be possible to configure the following parameters for this purpose:

• Threshold values for alarm generation (2 alarms: low and very low) • Enable or disable automatic deletion of clips based on available disk space • The threshold value used to initiate the automatic deletion of clips • Inclusion or exclusion of clips marked for archiving in automatic deletions • Threshold value to stop recordings when available storage is critically low • Threshold value to restart recordings when more disk space becomes available

The Intelligent Surveillance System shall provide a summary showing the available disk space, total disk space and number of recordings for directories used for this purpose.

4.26.4 AUTOMATIC ARCHIVING The Intelligent Surveillance System shall provide the ability to automatically archive all recordings. It shall be possible to automatically archive any type of recording at a preconfigured period after the recording has completed. It shall be possible to modify the automatic archive setting for each recording individually, as required.

Page 61: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

57

4.27 USER INTERFACE CLIENT STATION

4.27.1 VIDEO INTEGRATION USER TASKS The following system tasks shall be performed from the User Interface Client

• View real-time video • Adjust the PTZ position of a camera • Real-time video is automatically displayed on a monitor when an event occurs • Search through the stored video clips of a camera • An operator records an incident • An operator records a snapshot of the current viewed video • Add a new camera to the system • Delete a camera from the system • Change the configuration settings for a camera • Provide alarm/event activated recording from the integrated Security System, Building

Control System or Industrial Control System • Search for video clips from different cameras • Create a sequence (camera tour) • Conduct a sequence (camera tour) • Create a multiple camera view • View a multiple camera view • View live video from a custom schematic • Add live video to a custom schematic • Configure, schedule and tune Video Analytics • Configure, schedule and tune camera tamper alarms • Add new input or output devices on the streamers or IP cameras • View input or output devices on the streamers or IP cameras • Command output devices on the streamers or IP cameras • Change the configurations settings of input or output devices on the streamers of IP

cameras • Accept an Intercom call • Initiate an Intercom call • View the audit log

The following tasks shall also be performed from the User Interface Client

• View the organization’s Intranet from within the User Interface Client window.

4.27.2 SECURITY, BUILDING CONTROL OR INDUSTRIAL CONTROL SYSTEM INTEGRATION USER TASKS (IF REQUIRED)

It shall be possible to perform the following tasks in the Security or Control System from the Intelligent Surveillance System Operator Station:

• Acknowledge an alarm • Reset an acknowledged alarm • Control a security or control system point • Run a report containing security information

Page 62: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

58

• Run a report containing process control information • Respond to a security alarm • View security and control system information on a process control schematic • Configure a security report • Configure a point control schedule • Change an access level and download it to all affected access controllers • View Access Controller details

All alarms and events from the Intelligent Surveillance System, Security and Control systems shall appear and be able to be managed from the same display on the Operator Station. All alarms passed from the Intelligent Surveillance System to the Security, Building Control or Industrial Control Systems shall have configurable priorities. The system shall support the display of live video within custom display screens of the Security or Control System. The Intelligent Surveillance System shall support the simultaneous display of dynamic data from the Security or Control System and live video. The system shall support the display of dynamic Intranet information on Intelligent Surveillance System displays

4.28 NETWORK (PREFERABLY THROUGH SNMP, ROM OF LATEST VERSION) The Network Management Station shall perform the following functions:

• Provide a graphical display of the network topology • Provide network traffic statistics for each LAN port • Configuration of network equipment • Support standard Management Information Bases (MIBs) • Configure and control of IP Based Camera, streamer etc.

4.29 INTEGRATION WITH IGVTDC

a) Integration with CPPSS of IGVTDC b) Compatibility of CPPSS of IGVTDC c) GIS based central command & control for all

4.30 DIGITAL SIGNATURE CERTIFIED REPORT (PAPER & E-FORMAT)

a) Customised 3/4 levels of report (operator, supervisor, middle level executives, top level executives).

b) Encryption certified reports at each level on demand. c) Customised reports mentions IPC, IT Act, Evidence Act and related section & clause no. d) DSC based report & encryption on paper and e-format for storage, transmission to other

agencies. e) Related Hardware, Software & infrastructure to active 4.34 with redundancies.

Page 63: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

59

Camera Specification

Fixed Camera Specification : Image Sensor 1/3” CCD Minimum Normal : 0.2 lux at F1.2 Illumination IR : 0 at F1.2 Video compression MPEG-4, MJPEG Resolutions Full D1 (4CIF) : NTSC = 720 x 480; PAL = 720 x 576

CIF : NTSC = 352 x 240; PAL = 352 x 288 QCIF : NTSC = 176 x 112; PAL = 176 x 144

Frame rate Up to 30 (NTSC) / 25 (PAL) frames per second Video streaming Controllable frame rate and bandwidth Image settings Brightness, Contrast, Hue, Saturation, Frame rate, Bit

rate (Constant Bit Rate (CBR), Variable Bit Rate (VBR) w/quality levels), Group of Pictures (GOP) size, Frame Sequence (I-Frame, I-Frame / P-Frame), Interlaced/Progressive Scanning

Shutter time 2 sec to 1 / 12500 sec Infrared Radiant distance 30 meters Signal to Noise ration (SNR) > 48dB Night vision Day & Night functionality for 24 hours surveillance Security Multiple user access levels with password protection Users Minimum 20 simultaneous connections Connectors RJ-45 for Ethernet 10 BaseT / 100 BaseTX Power 20-24 V DC max 6-8.5 W

PoE IEEE802.3af Class 2 Operating conditions -20 to 60° C

Humidity 0 – 90% RH (non-condensing) Waterproof Standard IP66 Standard (Aluminum casing) Installation, management and maintenance

Camera Manage tool and web-based configuration, configuration of backup and restore Firmware upgrades over HTTP or FTP

Video Access from Web browser

Camera live view, Customisable HTML pages

Supported protocols HTTP, TCP, UDP, SMTP, FTP, Telnet, ICMP, DHCP, ARP, DNS, DDNS, RTSP, RTP with security, encryption support

Weather proofing Protection from dust, water, vapour accumulation Image Stabilization Image stabilization against vibration

Page 64: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

60

PTZ Camera Specification: Image Sensor ¼” CCD Lens 3.5 mm – 91.0 mm, F1.4 – 3.0, auto focus, auto day /

night Focus range 10 mm (wide) or 800 mm (tele) to infinity Angle of view 2.7° - 48° horizontal Zoom 25X or higher optical, 12X digital Minimum illumination Colour mode : 0.3 lux at F1.4 #)IRE

Black / white mode : 0.005 lux at F1.4, 30IRE Pan range ± 180° Tilt range -30° to 90° Max speed Pan : 100° / Sec Tilt : 90° / Sec Video compression MPEG-4, MJPEG Resolutions 4CIF, 2CIRExp, 2CIF, CIF, QCIF

Max, 704x480 (NTSC) 704x576 (PAL) Min 160x120 (NTSC) 176x144 (PAL)

Frame rate Up to 30 (NTSC) / 25 (PAL) frames per second Video streaming Controllable frame rate and bandwidth Image settings Compression, Colour, black / white, brightness,

sharpness and exposure control Rotation : 90°, 180°, 270° Overlay capabilities : time, date, text or image Backlight compensation White balance, Aspect ratio correction De-interlace filter (4 CIF resolution)

Pan / Tilt / Zoom 20 preset positions, guard tour, sequence mode, control queue Designed for operator control

Shutter time 1 to 1 / 10000 sec Signal to Noise ration >48dB Security Multiple user access levels with password protection

IP address filtering, HTTPS encryption Network control IEEE 802.1X

Users Minimum 20 simultaneous connections Connectors RJ-45 for Ethernet 10BaseT/100BaseTX Power 11 – 13 V DC, max 14 W (PoE preferred) Operating conditions 0 - 45° C

Humidity 20 – 80% RH (non-condensing) Installation, management and maintenance

Camera Management tool and web-based configuration, configuration of backup and restore Firmware upgrades over HTTP or FTP

Video access from Web browser

Camera live view, Customisable HTML pages

Supported protocols HTTP, TCP, UDP, SMTP, FTP, ICMP, DHCP, ARP, DNS with security encryption supported

Horizontal Resolution >1500 TVL PAL Safety Certification UL & EN

Page 65: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

61

Monitors (TV or Monitor or combined) : 21” Colour Monitor :

A. 21” / 20” TFT LCD wide B. Convenient front panel push button controls C. On-screen display / setup menus (OSD) D. Heavy-duty metal cabinet E. NTSC / PAL (auto-sensing), SVGA, HDMI, DVI-D F. Video loop-through with automatic termination G. Supports two composite and one S-VHS video input (looping) H. Universal power supply I. Audio Input / Output – 2 channels J. Switchable overscan and underscan K. Maximum Operating Temperatue : 0°C to 40° C L. Operating Humidity : 10% to 90% (noncondensing) M. Controls

Front : OSD Menu, Cursor Down, Cursor Up, Decrease Adjustment, Increase Adjustment, Underscan, Video Input Read : Y / C Impedance Switch

N. 70 - 72” LCD Monitor O. 60” ± 2” LCD Monitor

4.31 The above technical solution must be submitted in the format provided below: I. General Consideration for Design

Sl. No.

Point of Consideration Bidder’s Reply

Ref. Page No. of Bidder’s Document

1 On an average, for each camera (fixed and PTZ), a bandwidth of 2Mbps may be estimated. Individual 2Mbps or higher bandwidth link(s) from the leased circuit provider should be terminated on the Router at edge location.

2 If multiple 2Mbps links are estimated, then all such links will be merged on Router at edge location to provide more than 2Mbps data pipe for the IP network at edge locations. If individual links at layer-2 are higher than 2Mbps, then compatible interfaces must be provided on Router at edge locations.

3 User may dynamically select one or more cameras at edge locations for higher frame rates and higher resolutions. In such cases, bandwidth more than 2Mbps may have to be allocated from the merged data pipe automatically.

4 All the leased circuit links will be terminated at LB & SB routing switches using channelised STM or equivalent interfaces.

Page 66: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

62

5 Cameras falling under South Zone will provide feed to SB Control Centre at Lord Sinha Road, and under North Zone will provide feed to KP, HQ at Lalbazar.

6 Each camera may preferably be connected using PoE interface (IEEE-802.3af) of camera to the integrated/modular PoE Ethernet (10/100 Mbps) ports on the Router at edge locations, and, for such connections, screened and shielded CAT-6 cable passing through GI conduit may be used with proper termination.

7 KP desires to have separate housing unit to be placed within the Traffic Booths, wherever available. If booths are not available, KP will decide the location of placement of housing unit. Housing unit should have internal adequate space for placing NTUs, UPS, Inlet & Outlet sockets of utility / UPS power, PoE Power Injectors for cameras (if required), wire-manager, and patch panel accessories, Router, and free space for future equipment placement.

8 Housing shall be as per international outdoor standard and vendor has to mention and justify the applicability of such standard. Housing Units must have physical / electronic security and theft-proof features, and door open condition to be transmitted to respective Central Control Centres, wherever applicable.

9 The vendor has to supply, install and integrate GI conduit of appropriate diameter, for laying STP-CAT6 or equivalent or higher cable with redundancy (i.e. 2 cables for each camera) with accessories. BIS Standard GI conduit must have free space for maintenance and should be laid in such fashion, so that there is no possibility of water seepage and rodent / insect entry and exit. No part of signal and power cable should be exposed to environment. Effects of external interference should be nullified or minimised as far as possible. Laying of these should follow outdoor cable laying standard. The vendor has to mention and justify of application of such standard.

10 KP will only provide AC utility power as available at locations, and will bear the recurring expenditure of usage of power. The vendor has to supply, integrate, and maintain all components (electrical, electronic, mechanical, and civil etc.) at locations, with approval from KP on aesthetic aspects and operational purpose.

Page 67: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

63

11 Racks for Servers, Storage & Backup system (1 no.), Routing Switch or equivalent (1 No) each for North and South Zone will be placed in KPHQ Data Centre and SB Data Centre respectively.

12 For inter-node connectivity, (a) 6 direct fiber cores between KPHQ DC and SB DC, and (b) 6 fiber cores between KPHQ DC and SB DC via PTS DC should be used. Wherever possible, Link Aggregation or equivalent must be used using both the routes.

13 For each Leased Circuit, the vendor has to bear the cost of installation & usage for one year from the date of successful go-live of the whole project.

14 The vendor must submit OEM / Manufacturer’s technical specification sheets for cameras (Static & PTZ) related to imaging sensor’s resolution, environmental, interface parameters, security protocols and bandwidth requirements against image resolution, fps/ips and compression technology (H.264, MPEG4 and MJPEG etc) supported by the cameras, and related accessories being offered.

15 All application software should use open API of Camera and other core modules. A list of equivalent cameras from different makes compatible to the quoted application software must be furnished.

16 All application software (UI, VS and VA etc.) should be of unlimited user / device (camera etc.) licence.

17 Source code of all application software will have to be made available to Kolkata Police for its future enhancement.

18 UI, VS and VA servers at Lalbazar will act as load balance and fail-over within server pairs and likewise will be the scenario at SB. Servers at Lalbazar will act as fail-over server for SB and vice versa.

19 Storage at Lalbazar will replicate data synchronously to storage at SB and vice-versa. Applications at SB will access information from/to storage at LB in case of failure of storage at SB seamlessly and vice-versa.

20 The vendor should study the available infrastructure, to resolve compatibility issues. The vendor should consider, justify and quote other accessories, in excess of prescribed Bill-of-Quantity and Services, for integration etc, if required.

Page 68: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

64

21 Bidders must provide sample diagrams for (1) Edge ICT Integration Diagram, (2) Divisional ICT Integration & Infrastructure Diagram, (3) KPHQ ICT Integration & Infrastructure Diagram, (4) SB ICT Integration & Infrastructure Diagram, (5) Network ICT Infrastructure Diagram connecting LB, SB, PTS, Divisions, Edge and Camera Locations. N.B.: In all diagrams, generic item/equipment name along with quoted make & model number must be mentioned. Servers shall be preferably connected to the networking infrastructure using 10G Ethernet. Storage shall preferably be connected to the Computing Infrastructure using 8Gbps interfaces. ICT – Information & Communication Technology

22 Bidders must provide (1) LBS & FOS UI Application Service Realisation Diagram (2) LBS & FOS VS Application Service Realisation Diagram (3) LBS & FOS VA Application Service Realisation Diagram (4) Other Service Realisation Diagrams, as applicable. LBS – Load-balanced Services FOS – Fail-over Services

23 All solution architecture should be IP based and all applications’ accesses will preferably be intranet web-based. Applications will preferably have security audit certification.

24 As part of technical evaluation, bidders are liable to present their solution before the Technical Committee at KPHQ as and when asked for.

25 Bidders are liable to demonstrate their solution to the successful satisfaction and realization of functional requirements mentioned in the tender.

Page 69: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

65

II. Camera Locations NORTH DIVISION

Existing ATC (T/N), No. of Roads/Tram

Tracks)

Sl. No.

Location/Place of Installation

ATC No. of Roads in

the Crossing

Tram Track on the no.

of Roads

No. of Fixed

Cameras

No. of PTZ

Cameras

Total PoE Pluggable

/ Integrated

10/100 Mbps

Ethernet Module (8P) on

Router at edge

location

24-Port (10 / 100Mbps)

L2 PoE Switch

1 Shyambazar 5-

Point Crossing 2 1 3 0 1

2 APC Road & K C Sen Street

0 1 1 1x8P 0

3 APC Road & Vivekananda Road

0 2 2 1x8P 0

4 Sinthi More 2 0 2 1x8P 0 5 B T Road &

Dumdum Road 4 0 4 1x8P 0

6 Aurobindo Sarani & Bidhan Sarani

0 1 1 0 1

7 Aurobindo Sarani & Jatindra Mohan Avenue

2 0 2 1x8P 0

8 Sovabazar Crossing

2 0 2 1x8P 0

9 Entry Gates (2 nos.) of R G Kar Medical College & Hospital on R G Kar Road

2 0 2 0 1

10 APC Road & Aurobindo Sarani

0 1 1 0 1

14 6 SOUTH DIVISION

1 Park Street & J L Nehru Road Crossing

4 0 4 1x8P 0

2 Shakespeare Sarani & J L Nehru Road Crossing

0 2 2 1x8P 0

3 Exide Crossing 4 0 4 1x8P 0 4 A J C Bose

Road Flyover 0 2 2 1x8P 0

5 Ballygunge 1 2 3 1x8P 0

Page 70: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

66

Phari 6 Hazra Crossing 2 0 2 1x8P 0 7 Tollygunge

Phari 1 1 2 1x8P 0

8 Gariahat Crossing

8 0 8 0 1

9 Rash Behari Avenue & S P Mukherjee Road

2 2 4 1x8P 0

22 9 Existing ATC

(T/N), No. of Roads/Tram Tracks)

Sl. No.

Location/Place of Installation

ATC No. of Roads in

the Crossing

Tram Track on the no.

of Roads

No. of Fixed

Cameras

No. of PTZ

Cameras

Total PoE Pluggable

/ Integrated

10/100 Mbps

Ethernet Module (8P) on

Router at edge

location

24-Port (10 / 100Mbps)

L2 PoE Switch

EASTERN SUBURBAN DIVISION 1 HUDCO

Crossing 0 2 2 0 1

2 Around BSNL 2 0 2 1x8P 0 3 Ultadanga Main

Road 2 0 2 1x8P 0

4 Belgachhia Road & Indra Biswas Road Crossing

2 0 2 1x8P 0

5 B C Roy Hospital 2 0 2 1x8P 0 6 Phoolbagan

Crossing 0 1 1 1x8P 0

7 Kankurgachhi Crossing

2 0 2 0 1

8 NRS Medical 4 2 6 0 1

9 Ananda Palit Road & CIT Road Crossing

4 0 4 0 1

10 Bishul Hat 4 0 4 0 1 11 Sealdah Rly. Stn.

Entry & Exit Points

5 2 7 0 1

12 Baishali More 2 0 2 1x8P 0 13 China Town on

South Tangra Road

4 0 4 0 1

14 CNMC Hospital 4 0 4 0 1 15 Bangladesh High

Commission 3 0 3 1x8P 0

16 Park Circus 7-Point

10 2 12 0 1

17 In front of Don Bosco School

2 0 2 1x8P 0

Page 71: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

67

18 In front of Lady Brabourne College

2 0 2 1x8P 0

19 In front of St. James School

2 0 2 1x8P 0

20 In front of Pratt Memorial School

2 0 2 1x8P 0

21 In front of Maharani Birla School

2 0 2 1x8P 0

22 In front of Frank Anthony Public School

2 0 2 1x8P 0

23 Shakespeare Sarani & Park Street Crossing

2 2 4 1x8P 0

24 Huges Road & Park Circus Connector

2 1 3 1x8P 0

25 Park Circus Connector & Mohendra Roy Lane

4 0 4 1x8P 0

26 Kohinoor Market 2 1 3 1x8P 0 72 13

CENTRAL DIVISION

1 M G Road & Rabindra Sarani

0 1 1 1x8P 0

2 Strand Road & M G Road

0 2 2 1x8P 0

3 Strand Road/M D Road/Mirbahar Ghat Road

0 1 1 1x8P 0

4 Brabourne Road & Canning Street

0 2 2 1x8P 0

5 Ganesh Talkies 2 0 2 1x8P 0 6 M D Road &

Mirbahar Ghat Road

2 0 2 1x8P 0

7 Kalakar Street & Hariram Goenka Street

2 0 2 1x8P 0

8 Kalakar Street & K K Tagore Street

0 1 1 1x8P 0

9 Kalakar Street & Burtolla Street

2 0 2 1x8P 0

10 Shibtolla Street & Hariram Goenka Street

2 0 2 1x8P 0

11 Cotton Street & Rabindra Sarani Crossing

2 0 2 1x8P 0

12 Narayan Prasad Babu Lane & Burtolla Street

2 0 2 1x8P 0

Page 72: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

68

13 C R Avenue & M G Road

0 2 2 1x8P 0

14 Rabindra Sarani & Zakaria Street

0 1 1 1x8P 0

15 Bal Mukund Makkar Road/C R Avenue/Munshi Sadruddin Road

0 1 1 1x8P 0

16 C R Avenue & Zakaria Street

1 1 2 1x8P 0

17 Bidhan Sarani & Rajendra Dev Road

2 0 2 1x8P 0

18 M G Road & College Street

0 1 1 1x8P 0

19 C R Avenue & Vivekananda Road

2 0 2 1x8P 0

20 Bidhan Sarani & Vivekananda Road

2 1 3 1x8P 0

21 Dorina Crossing 2 1 3 1x8P 0 22 K C Das 3 2 5 1x8P 0 23 Old Post Office

Street & Esplanade Row West

0 1 1 1x8P 0

24 Esplanade Row West & Govt. Place West

0 1 1 1x8P 0

25 Auckland Road & Kshudiram Bose Sarani on all 144 Cr.P.C. Crossing

0 4 4 1x8P 0

26 Bharat Chamber of Commerce

0 1 1 1x8P 0

27 14 Strand Road (Clive Row & N S Road)

0 1 1 1x8P 0

28 Lyons Range & N S Road

0 1 1 1x8P 0

29 Lyons Range Extn. 2 0 2 1x8P 0 30 B B D Bag West &

St. Andrews Church

0 1 1 1x8P 0

31 Tea Board 2 0 2 1x8P 0 32 Lalbazar Street &

Bentinck Street 0 1 1 1x8P 0

33 Radhabazar Street 1 1 2 1x8P 0 34 Canning

Street/Rabindra Sarani & Colootola Street

2 1 3 1x8P 0

35 C R Avenue & Ganesh Ch. Avenue

0 1 1 1x8P 0

Page 73: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

69

36 Bentinck Street/Victoria Street & Statesman House

0 3 3 1x8P 0

37 C R Avenue & B B Ganguly Street

0 2 2 1x8P 0

38 Poddar Court (Rabindra Sarani & New CIT Road)

0 2 2 0 1

39 Colootola Street & College Street

0 1 1 1x8P 0

40 Bank of India 0 1 1 1x8P 0 41 M G Road & Surya

Sen Street 0 1 1 1x8P 0

42 Sealdah Stn. Chatal No.1

0 1 1 1x8P 0

43 Moulali 4 1 5 1x8P 0 44 Alimuddin Street &

A J C Bose Road Crossing

2 1 3 1x8P 0

45 Lenin Sarani & J L Nehru Crossing

1 2 3 1x8P 0

46 Lindsay Street & J L Nehru Road

1 1 2 1x8P 0

47 Bertram Street & Corporation Place

1 1 2 1x8P 0

48 R A Kidwai Road & S N Banerjee Road

0 2 2 1x8P 0

49 S N Banerjee Rd & R R Road (Jaan Bazar xing)

0 2 2 1x8P 0

50 R A Kidwai Road & Lenin Sarani (Wellington xing)

0 2 2 1x8P 0

42 54

PORT DIVISION 1 42 No. Bus Stand 0 1 1 1x8P 0 2 Orphangunj

Market 7 0 7 0 1

3 Taratala Road & D H Road

0 2 2 1x8P 0

4 Fancy Market Complex

2 2 4 1x8P 0

5 Flower Market Complex 12 0

12 0 1

21 5

Page 74: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

70

E M Bypass

1 Ruby Crossing 4 1 5 0 1 2 Paroma Island 4 2 6 0 1 3 Chingrighata

Crossing 2 2 4 0 1

4 Narkeldanga/E M Byepass

2 0 2 0 1

5 Bengal Chemical and surroundings

4 2 6 0 1

16 7 Grand Total: 187 94 83 22

III. Hardware Specifications

Sl. No. Items Bidder's Descriptive Reply Hyperlinked reference to Datasheet's

corresponding section

2 Hardware ---- 2.1 User Interface Servers ---- 2.1.1 Each Server ---- 2.1.1.1 Multi-core (64-bit) and multi-processor

with virtualization, with 32 bit binary execution compatibility

----

8 processors or higher 4 processors 2 processors Nos of Core per Processor ---- 6 core or higher 4 core L3 Cache per processor ---- 16 MB or higher 12 MB 8 MB or less L2 Cache per processor ---- 9 MB or higher 6MB to 8 MB 4 MB or less Clock Speed ---- 2.6 GHz or higher 2.4 GHz to < 2.6 GHz 2.0 GHz to < 2.4 GHz Bus Transport ( mention bandwidth) ---- >=6 GT/s >= 4 GT/s and < 6GT/s < 4 GT/s 2.1.1.2 48 GB or higher RAM with ECC or

equivalent ----

> 48 GB = 48 GB

Page 75: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

71

RAM Type ---- DDR3-1333 or DDR3-1066 DDR3-800 DDR2-667-800 or higher 2.1.1.3 Multiple Hard Disks (SAS), 15 K rpm

and each with 16 MB cache ----

4x 400 GB or higher each SAS 4x 300 GB each SAS 4x 146 GB each SAS 16X or higher DVD DL Writer with

LightScribe

2.1.1.4 Multiple full-duplex 100/1000 Mbps or higher NIC for network connection with fail-over & load-balance, compatible with quoted switches / routers

----

1000/10000 Mbps Ethernet 1000 Mbps Ethernet 4 nos or higher Ethernet interfaces 2 nos of Ethernet interfaces 2.1.1.5 Graphics card supporting 24-bit colour 2.1.1.6 64-bit, multi-processor, multi user with

execution environment for 32 bit application - OS

OS Edition ---- Windows-2008 Enterprise or RHEL AP

or SuSE Enterprise Linux 11 or equivalent or higher ( mention licenses )

Windows-2008 Datacentre or RHEL 5.x or SuSE Linux 11 or equivalent or higher ( mention licenses )

Fail-over and Load-Balance Cluster for OS ( mention )

OS Version ---- 64 bit with 32 bit execution environment 32 bit 2.1.1.7 Unicode compliant, latest SQL compliant

ORDBMS (if any) ----

SQL Server-2008 Enterpise or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

SQL Server-2008 Standard or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

Fail-over and Load-Balance Cluster for ORDBMS ( mention )

2.1.1.8 Others system or utility software (if any) 2.1.2 Proprietary Hardware Platforms are not

acceptable

Page 76: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

72

2.1.3 System Fault Tolerance 2.1.3.1 Support Hardware RAID 0+1, 1, 3 or 5

or combinations for the System and Utility software

----

2 nos of single port (max) 8 Gbps HBAs 2 nos of single port (max) 4 Gbps HBAs 2.1.4 All OS, Database Software must adhere

to EAL-4 or higher Standard (ISO-IEC 15408)

2.2 Video Storage Servers ---- 2.2.1 Each Server ---- 2.2.1.1 Multi-core (64 bit) and multi processor,

with 32 bit binary execution compatibility

----

8 processors or higher 4 processors 2 processors Nos of Core per Processor ---- 6 core or higher 4 core L3 Cache per processor ---- 16 MB or higher 12 MB 8 MB or less L2 Cache per processor ---- 9 MB or higher 6MB to 8 MB 4 MB or less Clock Speed ---- 2.6 GHz or higher 2.4 GHz to < 2.6 GHz 2.0 GHz to < 2.4 GHz Bus Transport ( mention bandwidth) ---- >=6 GT/s >= 4 GT/s and < 6GT/s < 4 GT/s 2.2.1.2 64 GB or higher RAM with ECC or

equivalent ----

> 64 GB = 64 GB RAM Type ---- DDR3-1333 or DDR3-1066 DDR3-800 DDR2-667-800 or higher 2.2.1.3 Multiple Hard Disks (SAS), 15 K rpm

and each with 16 MB cache ----

4x 400 GB or higher each SAS 4x 300 GB each SAS 4x 146 GB each SAS 16X or higher DVD DL Writer with

LightScribe

Page 77: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

73

2.2.1.4 Multiple full-duplex 100/1000 Mbps or higher NIC for network connection with fail-over & load-balance, compatible with quoted switches / routers

----

1000/10000 Mbps Ethernet 1000 Mbps Ethernet 4 nos or higher Ethernet interfaces 2 nos of Ethernet interfaces 2.1.1.5 64-bit, multi-processor, multi user with

execution environment for 32 bit application - OS

OS Edition ---- Windows-2008 Enterprise or RHEL AP

or SuSE Enterprise Linux 11 or equivalent or higher ( mention licenses )

Windows-2008 Datacentre or RHEL 5.x or SuSE Linux 11 or equivalent or higher ( mention licenses )

Fail-over and Load-Balance Cluster for OS ( mention )

OS Version ---- 64 bit with 32 bit execution environment 32 bit 2.2.1.6 Unicode compliant, latest SQL compliant

ORDBMS (if any) ----

SQL Server-2008 Enterpise or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

SQL Server-2008 Standard or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

Fail-over and Load-Balance Cluster for ORDBMS ( mention )

2.2.1.7 Other system and Utility Software 2.2.2 Proprietary Hardware Platforms are not

acceptable. Any video encoding may be done in realtime using (preferably) Hardware without performance degradation

2.2.3 System Fault Tolerance 2.2.3.1 Support Hardware RAID 0+1, 1, 3 or 5

or combinations for the System and Utility software

----

2 nos of single port (max) 8 Gbps HBAs 2 nos of single port (max) 4 Gbps HBAs 2.2.4 All OS, Database Software must adhere

to EAL-4 or higher Standard (ISO-IEC 15408).

Page 78: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

74

2.3 Intelligent Analytics Servers ---- 2.3.1 Each Server ---- 2.3.1.1 Multi-core (64-bit) and multi-processor,

with 32 bit binary execution compatibility

----

8 processors or higher 4 processors 2 processors Nos of Core per Processor ---- 6 core or higher 4 core L3 Cache per processor ---- 16 MB or higher 12 MB 8 MB L2 Cache per processor ---- 9 MB or higher 6MB to 8 MB 4 MB Clock Speed ---- 2.6 GHz or higher 2.4 GHz to < 2.6 GHz 2.0 GHz to < 2.4 GHz Bus Transport ( mention bandwidth) ---- >=6 GT/s >= 4 GT/s and < 6GT/s < 4 GT/s 2.3.1.2 64 GB or higher RAM with ECC or

equivalent ----

> 64 GB = 64 GB RAM Type ---- DDR3-1333 or DDR3-1066 DDR3-800 DDR2-667-800 or higher 2.3.1.3 Multiple Hard Disks (SCSI, SAS, etc.) ---- 4x 400 GB or higher each SAS 4x 300 GB each SAS 4x 146 GB each SAS 16X or higher DVD DL Writer with

LightScribe

2.3.1.4 Multiple full-duplex 100/1000 Mbps or higher NIC for network connection with fail-over & load-balance, compatible with quoted switches / routers

----

1000/10000 Mbps Ethernet 1000 Mbps Ethernet 4 nos or higher Ethernet interfaces 2 nos of Ethernet interfaces

Page 79: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

75

2.3.1.5 Graphics card supporting 24-bit colour 2.3.1.6 64-bit, multi-processor, multi user with

execution environment for 32 bit application - OS

OS Edition ---- Windows-2008 Enterprise or RHEL AP

or SuSE Enterprise Linux 11 or equivalent or higher ( mention licenses )

Windows-2008 Datacentre or RHEL 5.x or SuSE Linux 11 or equivalent or higher ( mention licenses )

Fail-over and Load-Balance Cluster for OS ( mention )

OS Version ---- 64 bit with 32 bit execution environment 32 bit 2.3.1.7 Unicode compliant, latest SQL compliant

ORDBMS (if any) ----

SQL Server-2008 Enterpise or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

SQL Server-2008 Standard or PostgreSQL 8.x or MySQL 5.x or equivalent or higher ( mention ORDBMS and associated licenses)

Fail-over and Load-Balance Cluster for ORDBMS ( mention )

2.3.1.8 Video Analytics Server is also used as a User Interface station

2.3.1.9 Other system and Utility Software 2.3.2 Proprietary Hardware Platforms are not

acceptable.

2.3.3 System Fault Tolerance 2.3.3.1 Support Hardware RAID 0+1, 1, 3 or 5

or combinations for the System and Utility software

----

2 nos of single port (max) 8 Gbps HBAs 2 nos of single port (max) 4 Gbps HBAs 2.3.4 All OS, Database Software must adhere

to EAL-4 or higher Standard (ISO-IEC 15408).

2.4 Multiprocessor Support 2.5 System Fault Tolerance 2.6 USER INTERFACE CLIENTS ---- The User Interface Clients shall as a

minimum, conform to the Security System, Building Control System or Industrial Control System specifications for hardware requirements.

----

Page 80: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

76

2.6.1 User Interface Clients ---- 2.6.1.1 Multi-core (64 bit with 32 bit binary

execution compatibility – preferred) (Multi-processor if required)

----

4 core or above per processor 2-3 core per processor Cache Memory ---- L2 Cache >= 6MB L2 Cache >=3MB and < 6MB L2 Cache >=2MB and < 3MB Clock Frequency ---- >= 3.0 GHz >= 2.6 GHz and < 3.0 GHz >= 2.4 GHz and < 2.6 GHz FSB ---- FSB 1333 MHz or equivalent FSB 1066 MHz or equivalent 2.6.1.2 2 x 2 GB RAM ---- DDR2 1333 MHz DDR2 1066 MHz 2.6.1.3 2 x 1000 Mbps NIC 2.6.1.4 64-bit, multi-processor, with execution

environment for 32 bit application - OS

OS Edition ---- Windows-7 / Vista Business or RHEL 5.x

or SuSE Linux 11 or equivalent or Higher (mention)

Windows Vista lower than Business Edition or RHEL Desktop 5.x or SuSE Desktop Linux 11 or equivalent or higher (mention)

64-bit OS ---- 64 bit OS with 32-bit execution

environment

32 bit OS 2.6.1.5 Video Graphics Card supporting 24-bit

colour and with 512MB or higher onboard video RAM

----

Having DirectX 10, OpenGL 2.x, Shader Model 4.0 on hardware compatible

Not having as above DisplayPort and HDMI & DVI-I/D

interfaces

HDMI & DVI-I/D interfaces 2.6.1.6 CSS, HTML, Java script, Java, Ajax and

XML and all necessary plugins for audio and video enabled browser.

2.6.1.7 Digital signature (HW token/smart card) interface for authentication & transaction

Page 81: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

77

2.6.1.8 Biometric authentication device 2.6.1.9 Other system and Utility Software 2.6.2 Proprietary Hardware Platforms are not

acceptable.

2.6.3 The User Interface Clients shall be able to host the user interface for the Intelligent Surveillance System within the same user interface used for the Security System, Building Control System or Industrial Control System (if required). It shall not be acceptable for the Intelligent Surveillance System to only have a separate application as user interface thus necessitating switching between applications to access either video or the Security System, Building Control System or Industrial Control System.

2x500GB SATA-2 HDD each with 16MB or higher cache on on-board RAID-1

16X or higher DVD DL Writer with LightScribe

At least one COM port At least one joystick port Keyboard with built-in joystick for

camera and recording control

64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

2.7 USER INTERFACE KEY BOARD ---- 2.7.1 The Operator Keyboard shall provide the

operator with a means to: ----

2.7.1.1 Log on to the system using DSC & Biometric device

2.7.1.2 Select and display cameras on surveillance monitors

2.7.1.3 Select and display multiple camera views on surveillance monitors

2.7.1.4 Select and control PTZ cameras using the keyboard’s joystick

2.7.1.5 Command PTZ cameras to predefined preset positions

2.7.1.6 Start and stop recordings 2.7.1.7 Log off from the system USB Interface connectable to Desktop Integrated Touch-screen LCD Display 2.8 Cameras and Camera Streamers ---- The Intelligent Surveillance System shall

be expandable to support a minimum of 4096 cameras

2.8.1 As a minimum, the system must include multiple network cameras and camera streamers from various OEMs.

Page 82: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

78

2.8.2 The Intelligent Surveillance System shall support internationally-standard Motion JPEG, MPEG-1, MPEG-2, MPEG-4 and DivX encoding formats.

The Intelligent Surveillance System shall support H.264 encoding formats.

2.8.3 Network and Video Cabling (complying international standard)

----

2.8.3.1 A Local Area Network (LAN) shall be provided for communication between the system elements. All interfaces to the LAN shall be a minimum of 1000BaseTX Ethernet and for servers 1000/10000BaseTX ( 802.3an preferred). The LAN may use additional technologies within the backbone for greater speed or distance. Acceptable types are:

----

2.8.3.1.1 FDDI 2.8.3.1.2 1000BaseSX or 1000BaseLX Gigabit

Ethernet or 10G Ethernet module over fiber , 1000 Base TX, 10000BaseTX or higher

2.8.3.1.3 Asynchronous Transfer Mode (ATM) 2.8.4 The LAN shall use standard network

cables. Acceptable cable types are:

2.8.4.1 Optical Fiber 2.8.4.2 Category 6 Unshielded Twisted Pair

(UTP)

2.8.5 The LAN shall be logically and/or physically separate from any existing LAN infrastructure. Interconnection to other LANs shall be through one of the following:

2.8.5.1 Router(s) capable of sending more than one STM-1, 1G Base, 10G Base and must have minimum 9 slots, after populating for the ISS, there should be minimum 100% free slots (populated slots should be less than or equal to no. of free slots after population).

2.8.5.2 A Layer 3 capable modular network switch, after population of no. of slots, the free slots should be greater than or equal to no. of populated slots.

2.8.5.3 As an additional VLAN to the existing LAN equipment. Where required to interconnect VLANs, a router or Layer 3 capable switch shall be provided.

Page 83: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

79

2.8.6 Video Cabling ---- 2.8.6.1 Video streamers shall be located at

locations as close as possible to the images / camera device. In a new installation it is not acceptable to install a star topology video cabling system with all cabling coming back to a single location.

2.8.6.2 It is not acceptable for video cables to be run back to the Video Server. All communications with the Video Server shall be via the LAN.

2.8.6.3 Each network camera shall have a single network interface to be used for video and Pan/Tilt/Zoom communications.

3 Security Server (if any)& Anti-virus Server

----

3.4 3.4.1 System and Application software

detailed in the Security System Specification

3.4.2 Application software with functionality as required for the system.

3.4.3 64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

Multi-core (64-bit) and multi-processor, with 32 bit binary execution compatibility (mention processor(s) & L2 & L3(if any) Cache)

64-bit, multi-processor, multi user with execution environment for 32 bit application - OS (mention)

Support Hardware RAID 0+1, 1, 3 or 5 or combinations for the System and Utility software

Minimum 4 nos. of minimum 400 GB SAS each with minimum 16MB cache, organised in Hardware RAID 10.

8 GB or higher RAM with ECC or equivalent

Anti-Virus and Anti-spyware Server & Browser-downloadable Client Software compatible with the quoted computing infrastructure (mention)

Anti-virus and Anti-spyware Client Licenses (mention nos.)

Incremental online update of anti-virus and anti-spyware engine and Virus Database

Page 84: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

80

Auto-push by anti-virus and anti-spyware server to client for incremental update of anti-virus engine and database

Auto-pull from anti-virus and anti-spyware server by the client for incremental update of anti-virus engine and database

Anti root-kit Configurable firewall 3.6 Network (All IPv6 capable and with

security features) ----

3.6.1 Each Ethernet Switch shall support (minimally)

----

3.6.1.1 Simple Network Management Protocol SNMPv3 or higher

3.6.1.2 IEEE 802.1D bridging capability and loop detection

3.6.1.3 IEEE 802.1Q tagged VLANs 3.6.1.4 IEEE 802.1p traffic prioritization for

multiple Quality of Service levels

3.6.1.5 IEEE 802.1w rapid spanning tree with fast link support

3.6.1.6 IEEE 802.3ad link aggregation support 3.6.1.7 IGMP snooping for IP Multicast support 3.6.1.8 Multicast network traffic 3.6.1.9 Non-blocking configuration capable of

simultaneous wire-speed switching across all ports.

3.6.1.10 Should have pluggable module slots for 10Gbps ethernet modules for connection with servers over copper (preferably 802.3an).

3.6.1.11 Should have pluggable module slots (minimum 2 free) for long haul fiber optic based communication over 10 Gbps between point to point.

4.7 Camera Connection ---- 4.7.1 The user system shall support the

configuration of the following camera parameters:

----

4.7.1.2 Resolution: The following resolutions shall be supported (depending on the functionality of the camera and on-camera modules)

----

4.7.1.2.1 160x120 4.7.1.2.2 QCIF (PAL 192x144, NTSC 176x112) 4.7.1.2.3 240x180 4.7.1.2.4 320x240 4.7.1.2.5 CIF (PAL 384x288, NTSC 352x240) 4.7.1.2.6 480x360

Page 85: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

81

4.7.1.2.7 640x480 4.7.1.2.8 2CIF (PAL 768x288, NTSC 704x240) 4.7.1.2.9 4CIF (PAL 768x576, NTSC 704x480) 4.7.1.2.10 Half-D1 (PAL 720x288, NTSC

720x240)

4.7.1.2.11 D1 (PAL 720x576, NTSC 720x480) 4.7.1.2.12 800x600 4.7.1.2.13 1024x768 4.7.1.2.14 Megapixel (1600x1200, 1280x1024,

1280x960 and 1280x720)

1920x1024p, 1280x720p 4.7.1.3 Encoding format including: Motion

JPEG, MPEG-1, MPEG-2, MPEG-4, DivX and MPEG4-Part-10/H.264 (mention)

4.7.1.4 Video Frame Rate: The supported frame rates (in frames per second) shall be as follows:

----

4.7.1.4.1 For Motion JPEG encoding: 60, 55, 50, 45, 40, 35, 30, 25, 20, 15, 10, 9, 8, 7, 6, 5, 4, 3, 2 and 1. Slower frame rates of 1 frame every 2, 3, 5, or 10 seconds shall also be available.

4.7.1.4.2 For MPEG4, DivX and H.264 encoding: 30, 25, 15, 10, 9, 8, 7, 6, 5, 4, 3, 2 and 1

4.7.1.5 Choice of minimum five levels of video compression, equally distributed from minimum to maximum compression

4.7.1.6 Camera IP Address- IPv4 and IPv6 4.7.1.7 Camera ID within a surveillance zone 4.7.1.8 Choice of frame rate or bandwidth

limited streaming. Bandwidth limiting shall provide the following limit settings:

----

4.7.1.8.1 Maximum bandwidth (mention), 2.0Mb/s, 1.5Mb/s, 1.0Mb/s, 512kb/s, 256bk/s, 128kb/s and 64kb/s

4.7.1.9 Choice of video, video and uni-directional audio or video and bi-directional audio streaming options

4.7.1.10 Unicast or multicast transmission of video

4.7.1.11 PAL or NTSC camera format 4.7.1.12 Power over Ethernet (PoE) 4.7.1.13 Cabling through GI conduit 4.8 Camera Control (IP based) ---- 4.8.1 The user shall be able to configure any

appropriate camera to be PTZ controllable.

4.8.2 The following PTZ characteristics shall be tuneable on a camera-by-camera basis from the camera definition pages using Desktop Keyboard, Desktop Keyboard with integrated joystick, UI keyboard :

----

4.8.2.1 Pan speed

Page 86: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

82

4.8.2.2 Tilt Speed 4.8.2.3 Zoom speed 4.8.2.4 Focus speed 4.8.2.5 Iris speed 4.8.2.6 Increment step size 4.8.2.7 Continuous Pan/Tilt speed 4.26 Storage ---- 4.26.1 Online Storage ---- 4.26.1.1 The system shall hold a configurable

amount of video in online storage.

The amount of video stored on-line may be limited for last 15 days for all cameras (static 187 and PTZ 94) at present.

Storage should have future scaleability for storing online for last 15 days for 100 more locations of surveillance.

4.26.1.2 For each Camera location, zone, division, a limit on available storage space for on-line video shall be configurable.

4.26.1.3 The system shall support dual active controllers with RAID 0+1, 1, 3, 5 or 10 for video recordings, with minimum 16 GB cache.

Dual / Quad, redundant, hot swapable power supplies and cooling fans.

19" industry-standard rack optimized version.

Compatible with existing storage, storage network infrastructure.

Compatible with existing storage management software.

Flexibility of mixing fibre-channel and SATA-II Hard Disk.

Minimum 8 nos. of host ports and minimum 4 drive ports with FC, FC-AL etc., auto-sensing 4Gbps and 8 Gbps (preferred).

Minimum 200 partitions, and minimum 200 disks (min.1TB each) with full expandibility

Nos. of (min.1TB) SATA-II hard disks each with min 16MB cache (mention)

Usable storage space and RAID configuration (mention)

Storage switch should have non-blocking 8, 4 Gbps links on all ports with minimum 24 nos. of ports, with link trunking, with minimum 200 Gbps total throughput.

Storage switch should have web GUI based management, monitoring tools, non-destructive firmware upgrade.

Page 87: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

83

Storage and storage switch should have compatibility with existing infrastructure.

4.26.2 Off-line Storage ---- 4.26.2.1 The ISS shall be able to manage several

off-line media devices for archiving and restoring video. The Servers must use a standard archiving method. Offline storage should backup video and related data for last 15 days previous to online storage to handle offline media.

4.26.2.2 At least one of the following off-line devices shall be supported:

----

4.26.2.2.1 CD-RW 4.26.2.2.2 DVD-RW (in DV9) & Blue Ray 4.26.2.2.3 USB-connected storage devices 4.26.2.2.4 Magnetic tape media Nos. of Tape Drives (mention) Nos. of Tapes,

compressed/uncompressed capacity per tape and total uncompressed capacity (mention)

If a user attempts to replay video stored in offline media then the video storage server will automatically restore and play the video if it is accessible to the robotic tape units (LTO Ultrium 4 or equivalent) or shall prompt the user to make the media containing the video available to the archive device.

Fixed Camera Specification :

----

IP v4 IP Protocol Version IP v6

>1/3” CCD / CMOS (mention) 1/3” CCD / CMOS (mention) Megapixel 2.1 MP or higher (mention) Megapixel 1.3 MP

Image Sensor

Non-Megapixel (mention) Progressive Scan Image

Formation Non-progressive Scan Open (mention standard) API Type Non-open (mention)

Minimum Normal : 0.2 lux at F1.2 Illumination IR : 0 at F1.2 Video compression

MPEG-4, MJPEG

Additional Video Compression

MPEG-4-Part 10-AVC / H.264

HD resolotion 1920x1080p, 1280x720p

Page 88: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

84

Resolutions Full D1 (4CIF) : NTSC = 720 x 480; PAL = 720 x 576 CIF : NTSC = 352 x 240; PAL = 352 x 288 QCIF : NTSC = 176 x 112; PAL = 176 x 144

Frame rate Up to 30 (NTSC) / 25 (PAL) frames per second

Video streaming

Controllable frame rate and bandwidth

Image settings Brightness, Contrast, Hue, Saturation, Frame rate, Bit rate (Constant Bit Rate (CBR), Variable Bit Rate (VBR) w/quality levels), Group of Pictures (GOP) size, Frame Sequence (I-Frame, I-Frame / P-Frame), Interlaced/Progressive Scanning

Shutter time 2 sec to 1 / 12500 sec Infrared Radiant distance

30 meters

Signal to Noise ration (SNR)

> 48dB

Night vision Day & Night functionality for 24 hours surveillance

Security Multiple user access levels with password protection

Users Minimum 20 simultaneous connections Connectors RJ-45 for Ethernet 10 BaseT / 100

BaseTX

20-24 V DC max 6-8.5 W Power PoE IEEE802.3af (mention class) -10 to 50° C without environmental casing

Operating conditions

Humidity 0 – 95% RH (non-condensing) Waterproof Standard

IP66 Standard (Aluminum casing)

Camera Manage tool and web-based configuration, configuration of backup and restore

Installation, management and maintenance Firmware upgrades over HTTP or FTP

Camera live view, Video Access from Web browser

Customisable HTML pages

Supported protocols

HTTP, TCP, UDP, SMTP, FTP, Telnet, ICMP, DHCP, ARP, DNS, DDNS, RTSP, RTP with security, encryption support

Weather proofing

Protection from dust, water, vapour accumulation

Image Stabilization

Image stabilization against vibration

Safety Certification

UL & EN

Page 89: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

85

PTZ Camera Specification:

----

IP v4 IP Protocol Version IP v6

>¼” CCD / CMOS (mention) ¼” CCD / CMOS (mention) Megapixel 2.1 MP or higher (mention ) Megapixel 1.3 MP

Image Sensor

Non-Megapixel (mention) Progressive Scan Image

Formation Non-progressive Scan Open (mention standard) API Type Non-open (mention)

Lens 3.5 mm – 91.0 mm, F1.4 – 3.0, auto focus, auto day / night

Focus range 10 mm (wide) or 800 mm (tele) to infinity

Angle of view 2.7° - 48° horizontal Zoom 25X or higher optical, 12X digital

Colour mode : 0.3 lux at F1.4 #)IRE Minimum illumination Black / white mode : 0.005 lux at F1.4,

30IRE

Pan range ± 180° Tilt range -30° to 90° Max speed Pan : 100° / Sec Tilt : 90° / Sec Video compression

MPEG-4, MJPEG

Additional Video Compression

MPEG-4-Part 10-AVC / H.264

1920x1080p, 1280x720p 4CIF, 2CIRExp, 2CIF, CIF Max, 704x480 (NTSC) 704x576 (PAL)

HD resolution

Min 160x120 (NTSC) 176x144 (PAL) Frame rate Up to 30 (NTSC) / 25 (PAL) frames per

second

Video streaming

Controllable frame rate and bandwidth

Compression, Colour, black / white, brightness, sharpness and exposure control

Rotation : 90°, 180°, 270° Overlay capabilities : time, date, text or image

Backlight compensation White balance, Aspect ratio correction

Image settings

De-interlace filter (4 CIF resolution) 20 preset positions, guard tour, sequence mode, control queue

Pan / Tilt / Zoom

Designed for operator control

Page 90: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

86

Shutter time 1 to 1 / 10000 sec Signal to Noise ration

>48dB

Multiple user access levels with password protection

IP address filtering, HTTPS encryption

Security

Network control IEEE 802.1X Users Minimum 20 simultaneous connections Connectors RJ-45 for Ethernet 10BaseT/100BaseTX Power 11 – 13 V DC, max 14 W PoE IEEE802.3af (mention class)

-10 to 50° C without environmental casing

Operating conditions

Humidity 0 – 95% RH (non-condensing) Waterproof Standard

IP66 Standard casing or equivalent

Camera Management tool and web-based configuration, configuration of backup and restore

Installation, management and maintenance Firmware upgrades over HTTP or FTP

Camera live view, Video access from Web browser

Customisable HTML pages

Supported protocols

HTTP, TCP, UDP, SMTP, FTP, ICMP, DHCP, ARP, DNS with security encryption supported

Horizontal Resolution

>500 TVL PAL

Safety Certification

UL & EN

Image Stabilization

Image stabilization against vibration

Weather proofing

Protection from dust, water, vapour accumulation

Monitors (TV or Monitor or combined) :

----

21” Colour Monitor : ---- A. 21” / 20” TFT LCD wide B. Convenient front panel push button

controls

C. On-screen display / setup menus (OSD)

D. Heavy-duty metal cabinet E. NTSC / PAL (auto-sensing), SVGA,

HDMI, DVI-D

F. Video loop-through with automatic termination

G. Supports two composite and one S-VHS video input (looping)

H. Universal power supply I. Audio Input / Output – 2 channels J. Switchable overscan and underscan

Page 91: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

87

K. Maximum Operating Temperatue : 0°C to 40° C

L. Operating Humidity : 10% to 90% (noncondensing)

M. Controls M1. Front : OSD Menu, Cursor Down,

Cursor Up, Decrease Adjustment, Increase Adjustment, Underscan, Video Input

M2. Read : Y / C Impedance Switch N. 70 - 72” LCD Monitor O. 60” ± 2” LCD Monitor

IV. Software Specifications Sl. No. Items Bidder's Descriptive Reply Hyperlinked

reference to Datasheet's

corresponding section

3.1 User Interface Server ---- 3.1.1 64-BIT Operating System, RDBMS (if any) software

compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.2 Video Storage Server ---- 3.2.1 It shall be possible to install the Video Storage Server

software for all Video Storage Servers on the Intelligent Surveillance System from a central location.

3.2.2 64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.3 Intelligent Analytics Server ---- 3.3.1 64-BIT system software compliant to EAL-4 or higher

Standard (ISO-IEC 15408) will be preferred.

3.4 Security Server (if any) ---- 3.4.1 System and Application software detailed in the

Security System Specification

3.4.2 Application software with functionality as required for the system.

3.4.3 64-BIT system software compliant to EAL-4 or higher Standard (ISO-IEC 15408) will be preferred.

3.5 USER INTERFACE CLIENTS ---- 3.5.1 64-BIT system software compliant to EAL-4 or higher

Standard (ISO-IEC 15408) will be preferred.

3.6 Network (All IPv6 capable and with security features) ---- 3.6.1 Each Ethernet Switch shall support (minimally) ---- 3.6.1.1 Simple Network Management Protocol SNMPv3 or

higher

3.6.1.2 IEEE 802.1D bridging capability and loop detection 3.6.1.3 IEEE 802.1Q tagged VLANs 3.6.1.4 IEEE 802.1p traffic prioritization for multiple Quality

of Service levels

3.6.1.5 IEEE 802.1w rapid spanning tree with fast link support

Page 92: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

88

3.6.1.6 IEEE 802.3ad link aggregation support 3.6.1.7 IGMP snooping for IP Multicast support 3.6.1.8 Multicast network traffic 3.6.1.9 Non-blocking configuration capable of simultaneous

wire-speed switching across all ports.

3.6.1.10 Interface to servers must support 802.3xy 3.6.1.11 Should have pluggable module slots (minimum 2 free)

for long haul fiber optic based communication over 10 Gbps between point to point.

4 APPLICATION SOFTWARE FUNCTIONS ---- 4.1 Real-time Video ---- The live output from cameras shall be configured and

viewed through a series of displays. These shall support:

----

4.1.1 Single camera view 4.1.2 Multiple camera viewing of up to 16 cameras

simultaneously, each at 25/30fps and each view port supporting sequencing of cameras and/or cameras presets for PTZ cameras

4.1.3 Specific viewing options for both 4:3 aspect ratio as well as 16:9 aspect ratio & HDTV (wide screen) monitors thus preventing distortion of original video aspect ratio while still taking advantage of the entire screen area for image display of multiple video channels.

4.1.4 Sequence view of camera preset positions 4.1.5 Modifying settings for a camera 4.1.6 Modify recording settings for a camera 4.1.7 Adding and deleting cameras 4.1.8 Creating schedules for recordings, video analytics and

Input/Output monitoring and switching

4.1.9 Modifying Video Analytics settings and tuning for ---- 4.1.9.1 Video Motion Detection 4.1.9.2 Object Tracking 4.1.9.3 Object Classification 4.1.9.4 Intelligent Video Analytics and users’ needed

customisation or enhancements and additive features

4.1.10 Modify settings for Inputs and Outputs on IP cameras and streamers

4.1.11 Modify settings for camera tamper detection 4.1.12 View and initiate Intercom calls with cameras

configured with bi-directional audio capabilities.

Note : Users shall be able to select a camera from a tree control listing the cameras available to the user.

----

4.1.13 The system shall also support multiple monitors in the following manner:

----

Page 93: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

89

4.1.13.1 Alarm monitor: When an alarm occurs in the Security or Control System Server, the real-time video output of the camera associated with that alarm shall be switched directly to an alarm monitor. The user shall be able to acknowledge the alarm to clear the monitor using the numeric keypad. Cameras that are directed to alarm monitors will not be removed from the queue unless explicitly cleared by the operator. It shall be possible to create a queue of alarm monitors to manage multiple alarm views simultaneously.

4.1.13.2 Cyclic Alarm Monitors: An alarm monitor shall be available at the end of an alarm monitor queue to cycle the camera views from unacknowledged alarms if the number of cameras to view exceeds the number of alarm monitors. Once the alarm monitor queue is filled, any new alarm will be placed in the queue relative to its priority and then time of occurrence. Existing activated alarm camera views shall reshuffle to accommodate the new alarm. In the event that all the available alarm monitors are used, the oldest active alarm camera shall be added to the cycling alarm monitor. The alarm views shall cycle on this final alarm monitor until acknowledged and cleared by an operator in the event of multiple alarms added to this monitor.

4.1.13.3 Surveillance monitor: Operators shall be able to command multiple camera view or sequence or Single Camera View to a surveillance monitor. The User shall be able to clear the monitor using the numeric keypad.

4.1.13.4 Monitors shall be able to be configured to act as both Alarm and Surveillance monitors. In this case, the monitor behaves as a Surveillance monitor until an alarm occurs, in which case it shall show the alarm video. Once the alarm is acknowledged, the video previously shown (as a surveillance monitor) is displayed again.

4.1.13.5 All alarm should have audio, visual or both (configurable) effect

4.1.13.6 In each of these cases, these additional monitors shall be either connected to an User Interface Clients using a multi-monitor PC card or to other PCs.

4.1.14 Video Loss Alarm ---- 4.1.14.1 The Intelligent Surveillance System shall support the

video streamer Video Loss Alarm feature. The Video Loss Alarm feature shall provide Intelligent Surveillance System operators with a notification when the video signal from the camera to the video streamer is lost. A video loss alarm shall result in an alarm being raised, the change of the camera icon in the camera tree to indicate the alarm condition and an entry in the system audit log for future reference.

4.1.15 Camera Tamper Detection (Preferably through SNMP / ROM of latest version)

----

Page 94: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

90

4.1.15.1 The Intelligent Surveillance System shall provide the ability to detect attempts to tamper with connected cameras. The system will at minimum detect the following

----

4.1.15.1.1 Changed field of view: repositioning the camera away from a reference position shall trigger an alarm

4.1.15.1.2 Camera blur: any attempt to defocus or blur the camera shall trigger an alarm

4.1.15.1.3 Camera blind: any attempt to cover or blind the camera (via abnormally high light levels) shall trigger an alarm

4.1.15.1.4 Cable cut, performance degradation 4.1.15.1.5 Each of the above options shall be individually

selectable as required per camera.

4.1.16 The detection algorithms for tampering shall be run on one or more of the Intelligent Surveillance System Video Storage Servers. It shall be possible to configure and tune the algorithms individually per camera. The configuration screen shall provide

----

4.1.16.1 The ability to enable any combination of the tamper detection algorithms

4.1.16.2 Real time feedback of the percentage of tampering detected

4.1.16.3 The ability to set the threshold at which a tamper alarm will be generated

4.1.16.4 Real time feedback of when a tamper threshold has been crossed

4.1.16.5 How often the detection algorithm should check for a tamper condition

4.1.16.6 System response to a tamper alarm including: ---- 4.1.16.6.1 Starting a recording with the possibility of also

configuring the system to record video prior to the event occurring. It must be possible to record video prior to the event occurring where the duration of this pre-record is a pre-configured value.

4.1.16.6.2 Generating alarms with configurable alarm levels 4.1.16.6.3 Sending video to an Operator Station 4.1.16.6.4 Trigger an output on a device connected to the

Intelligent Surveillance System such as a network camera or video encoder.

4.1.16.6.5 Once a tamper condition is detected, the system shall provide visual indication to the operator through both a text overlay on the live video and indication on the camera tree. The text overlay shall be for viewing purposes only and shall not be recorded.

4.1.16.6.6 Systems that provide the same camera tamper settings for all cameras shall not be acceptable.

4.2 Single Camera ---- 4.2.1 From this display, the user shall be able to: ---- 4.2.1.1 View the live output from the selected camera 4.2.1.2 Pan, tilt, zoom and focus the camera using a joystick

attached to the User Interface Clients

Page 95: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

91

4.2.1.3 Pan, tilt, zoom and focus the camera using a pointing device attached to the User Interface Clients. Pointing devices such as a mouse or touch-screen shall be supported.

4.2.1.4 For cameras which support continuous pan, tilt, zoom (PTZ), a mouse shall be able to be used for continuous PTZ directly in the live video window. By dragging the mouse up or down, left or right in the video window, the operator shall be able to tilt the camera up or down, or pan the camera left or right. Zooming must also be provided using the mouse in a similar way.

4.2.1.5 Manually record real-time video. Recording will continue for the configured period of time. Once recording has begun, a stop button shall be provided as well as a counter showing the recording time remaining.

4.2.1.6 Manually store the current frame of video (snapshot) as a bitmap image file. The file name shall be automatically generated by the Intelligent Surveillance System software and include the camera name, date and time of the recording (to millisecond precision on UTC based IST).

4.2.1.7 Indicate whether video motion detection is currently enabled for the selected camera.

4.2.1.8 Initiate an intercom call or accept an incoming intercom call.

4.3 Multiple camera views ---- 4.3.1 The Intelligent Surveillance System shall support

multiple camera views. A multiple camera view consists of up to sixteen related cameras viewed simultaneously on a single display.

4.3.2 The layout for a view shall be configurable from a selection of different layouts templates. There shall be a set of templates for standard aspect ratio (4:3) monitors and another set of templates for wide aspect ration (16:9) monitors to properly utilise the entire monitor screen real estate without distorting the original video aspect ratio.

4.3.3 It shall be possible to configure and save individual views for re-use. It shall be possible for the view to be created by dragging and dropping cameras and presets if applicable directly into the view ports from the camera tree.

4.3.4 Standard aspect ratio templates shall include: ---- 4.3.4.1 Single camera (sequencing – see 4.1.2.1) 4.3.4.2 2 x 2 View 4.3.4.3 3 x 3 View 4.3.4.4 4 x 4 View 4.3.4.5 1 + 5 View 4.3.4.6 2 + 8 View 4.3.4.7 1 + 12 View 4.3.4.8 and related (mention) 4.3.5 Wide aspect ratio templates shall include: ---- 4.3.5.1 Single camera (sequencing – see 4.1.2.1)

Page 96: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

92

4.3.5.2 2 x 3 View 4.3.5.3 3 x 4 View 4.3.5.4 1 + 3 View 4.3.5.5 2 + 4 View 4.3.5.6 1 + 8 View 4.3.5.7 and related (mention) 4.3.6 Multiple camera views shall be divided into quadrants.

For each quadrant the view shall have a camera or be blank. Within each quadrant the view shall be configured to cycle between any of the cameras accessible to the user on a configurable time basis. Pan-tilt-zoom cameras, which support preset positions, can have these presets cycled on a time basis. In this way an operator can view a variety of presets on a series of PTZ cameras in a multiple camera view.

4.3.7 It shall be possible to show the camera names of each camera and preset (if applicable) configured in a view on either the operator station and on surveillance monitors. Hovering the mouse pointer over a view port shall trigger a tooltip showing the camera name and preset (if applicable).

4.3.8 There shall be no limit to the number of cameras that can be assigned to a single multiple camera view. There shall also be no limit to the number of available multiple camera views.

4.4 Sequence View ---- 4.4.1 The Intelligent Surveillance System shall support

sequence views. A sequence view consists of a single camera view, which can be cycled on a time basis. Pan-tilt-zoom cameras, which support preset positions, can have these presets cycled on a time basis. In this way an operator can view a variety of presets on a series of PTZ cameras. Fixed cameras can also be included in the sequence and cycled accordingly.

4.4.2 There shall be no limit to the number of cameras that can be assigned to a single Sequence View. There shall also be no limit to the number of available Sequence Views

4.5 Camera settings (Preferably through SNMP and web based interfaces)

----

4.5.1 Users shall be able to change important settings for an individual camera. The details are grouped into several sections:

----

4.5.1.1 Camera Details 4.5.1.2 Camera Connection 4.5.1.3 Camera PTZ Control 4.5.1.4 Security 4.5.1.5 Camera Deletion 4.5.1.6 Private Zone Blocking 4.5.1.7 and related (mention)

Page 97: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

93

4.5.1.7.1 The parameters listed in the sub-sections below are configurable on a per camera basis and their specific selection on a particular camera(s) will not limit the ability to freely select other options on other cameras as required. It will be easy to change any of these parameters for each camera individually as and when required. Systems that do not allow changes to each camera’s parameters on an individual basis will not be acceptable.

4.5.1.7.2 Only users with the highest level of security are permitted to modify camera connection details, camera PTZ control or delete cameras.

4.6 Camera Details (Preferably through SNMP and Web based interfaces)

----

4.6.1 The user shall be able to configure the following parameters for each camera:

----

4.6.1.1 Name 4.6.1.2 Location 4.6.1.3 Description 4.6.1.4 Camera Number (for fast numeric keypad call-up) 4.7 Camera Connection ---- 4.7.1 The user system shall support the configuration of the

following camera parameters: ----

4.7.1.1 Camera Streamer Type ---- 4.7.1.2 Resolution: The following resolutions shall be

supported (depending on the functionality of the camera and camera streamer)

----

4.7.1.2.1 160x120 4.7.1.2.2 QCIF (PAL 192x144, NTSC 176x112) 4.7.1.2.3 240x180 4.7.1.2.4 320x240 4.7.1.2.5 CIF (PAL 384x288, NTSC 352x240) 4.7.1.2.6 480x360 4.7.1.2.7 640x480 4.7.1.2.8 2CIF (PAL 768x288, NTSC 704x240) 4.7.1.2.9 4CIF (PAL 768x576, NTSC 704x480) 4.7.1.2.10 Half-D1 (PAL 720x288, NTSC 720x240) 4.7.1.2.11 D1 (PAL 720x576, NTSC 720x480) 4.7.1.2.12 800x600 4.7.1.2.13 1024x768 4.7.1.2.14 Megapixel (1600x1200, 1280x1024, 1280x960 and

1280x720)

4.7.1.3 Encoding format including: Motion JPEG, MPEG-1, MPEG-2, MPEG-4, MPEG-4 AVC(H.264) and DivX

4.7.1.4 Video Frame Rate: The supported frame rates (in frames per second) shall be as follows:

----

4.7.1.4.1 For Motion JPEG encoding: 60, 55, 50, 45, 40, 35, 30, 25, 20, 15, 10, 9, 8, 7, 6, 5, 4, 3, 2 and 1. Slower frame rates of 1 frame every 2, 3, 5, or 10 seconds shall also be available.

4.7.1.4.2 For all MPEG and DivX encoding: 30, 25, 15, 10, 9, 8, 7, 6, 5, 4, 3, 2 and 1

4.7.1.5 Choice of five levels of video compression, equally distributed from minimum to maximum compression

Page 98: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

94

4.7.1.6 Streamer IP Address 4.7.1.7 Streamer Camera Number (when connected to a

multiple port Camera Streamer)

4.7.1.8 Choice of frame rate or bandwidth limited streaming. Bandwidth limiting shall provide the following limit settings:

----

4.7.1.8.1 Unlimited bandwidth, 2.0Mb/s, 1.5Mb/s, 1.0Mb/s, 512kb/s, 256bk/s, 128kb/s and 64kb/s

4.7.1.9 Choice of video, video and uni-directional audio or video and bi-directional audio streaming options

4.7.1.10 Unicast or multicast transmission of video 4.7.1.11 PAL or NTSC camera format 4.7.1.12 Power over Ethernet (PoE) 4.7.1.13 Cabling through GI conduit 4.8 Camera Control (IP based) ---- 4.8.1 The user shall be able to configure any appropriate

camera to be PTZ controllable.

4.8.2 The following PTZ characteristics shall be tuneable on a camera-by-camera basis from the camera definition pages:

----

4.8.2.1 Pan speed 4.8.2.2 Tilt Speed 4.8.2.3 Zoom speed 4.8.2.4 Focus speed 4.8.2.5 Iris speed 4.8.2.6 Increment step size 4.8.2.7 Continuous Pan/Tilt speed 4.8.2.8 and related (mention) 4.9 Security ---- 4.9.1 The following parameters shall be configurable for

each camera: ----

4.9.1.1 Area: Allows the system to be configured to only allow users to view specified cameras. These areas shall be the defined by the Security System, Building Control System or the Industrial Control System.

4.9.1.2 Control Level: Determines if a user is allowed to operate the PTZ controls for a camera. Also used to allow higher-level users to take control of cameras. These Control Levels shall be defined by the Security System, Building Control System or Industrial Control System.

4.9.1.3 Control Reservation Period: Once a particular user has controlled the camera no other user can control the camera until this reservation period has expired. Users with a higher security level shall be able to take control of the camera at any time.

4.10 Camera Deletion ---- 4.10.1 The “Delete” function shall allow a user with the

highest-level security to delete the camera from the system. After deletion name of the camera will no longer appear in the list of cameras. All camera settings will be deleted but the camera record will remain in the database for searching purposes.

Page 99: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

95

4.10.2 Any recordings associated with a deleted camera will remain until their configured deletion date. The recordings will remain on the Video Storage Server and archive media unless they are later individually deleted. The camera name will also continue to appear in the list of cameras used for searching the video clip database.

4.11 Recording ---- 4.11.1 Recorded video is stored on the Video Storage Server.

The User Interface Client station shall be able to locate relevant recorded video and to then replay that video at the User Interface Client Station.

4.11.2 The following methods of recording live video shall be supported:

----

4.11.2.1 User activated 4.11.2.2 Intercom activated 4.11.2.3 Event activated 4.11.2.3.1 Security, Building Control or Industrial Control

System

4.11.2.4 Streamer and/or IP camera Inputs/Outputs 4.11.2.5 Scheduled 4.11.2.6 Continuous background recording 4.11.2.7 Video Analytics 4.11.2.7.1 Video Motion Detection 4.11.2.7.2 Intelligent Video Analytics 4.11.2.7.3 Camera Tamper events 4.11.2.8 Snapshot 4.12 User Activated ---- 4.12.1 User activated recording occurs when a user viewing

live video chooses to record the currently viewed camera output by selecting the “Record” button.

4.12.2 The user shall be able to configure the following parameters uniquely for each recording:

----

4.12.2.1 Pre-Record Duration 4.12.2.2 Frame Rate 4.12.2.3 Record Duration 4.12.2.4 Retention Period 4.12.2.5 Archive After period 4.12.2.6 Delete After period 4.13 Event Activated ---- 4.13.1 There shall be at least four priorities of alarms/events

in the Security or Control System: ----

4.13.1.1 Event (journal priority) 4.13.1.2 Low priority alarms 4.13.1.3 High priority alarms 4.13.1.4 Urgent priority alarms 4.13.2 The following settings shall be individually

configurable for each alarm and each camera: ----

4.13.2.1 Pre-Record Duration 4.13.2.2 Post Record Duration 4.13.2.3 Frame Rate 4.13.2.4 Retention period 4.13.2.5 Archive After period 4.13.2.6 Delete After period

Page 100: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

96

4.13.3 The pre-record and post-record durations in the paragraph above define the maximum allowable limits for each camera. They shall be configured on a camera-by-camera basis. However each alarm or event causing video to be recorded shall also be capable of individual configuration with pre and post alarm periods being selected from a range defined by the maximum settings for the camera.

4.13.4 Intelligent Surveillance systems requiring a single pre and post record event period to be defined for all alarms and events on an individual camera are not acceptable. Intelligent Surveillance systems requiring a single pre and post event period to be defined for all alarms and events on all cameras are also not acceptable.

4.13.5 In the case of multiple alarms/events relating to the same camera, a video clip shall be created for each alarm/event.

4.13.6 For cameras that support Pan/Tilt/Zoom and Presets, a specified preset location shall be selected automatically when the alarm/event occurs prior to the event activated recording commencing. For example, when an alarm is detected on a security door, the alarm shall trigger a PTZ camera to move to a preset position, which is pointing at the door prior to the Intelligent Surveillance System commencing recording.

4.14 Device Input/Output Activated ---- It shall be possible for any digital input or output

connected to a streamer, IP camera on the system to trigger a recording on one or more cameras simultaneously.

4.14.1 The following settings shall be individually configurable for each alarm and each camera:

----

4.14.1.1 Pre-Record Duration 4.14.1.2 Post Record Duration 4.14.1.3 Frame Rate 4.14.1.4 Retention period 4.14.1.5 Archive After period 4.14.1.6 Delete After period 4.14.2 The pre-record and post-record durations in the

paragraph above define the maximum allowable limits for each camera. They shall be configured on a camera-by-camera basis.

4.14.3 For cameras that support Pan/Tilt/Zoom Presets, a specified preset location shall be selected automatically when the input/output event occurs prior to the recording commencing. For example, when an intrusion alarm is detected, the alarm shall trigger a PTZ camera to move to a preset position, which is pointing at the area monitored by the intrusion sensor prior to the Intelligent Surveillance System commencing recording.

Page 101: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

97

4.15 Scheduled ---- 4.15.1 The system shall support the ability to schedule

recordings for each individual camera for times in the future. For each scheduled recording the user shall be able to configure the following (with descriptions as per User Activated and Event Activated recordings):

4.15.1.1 Start time 4.15.1.2 Stop time 4.15.1.3 Frame rate for the recording 4.15.1.4 Retention period before the recording will be deleted 4.15.1.5 Recurrence (if this is to be a recurring schedule) 4.15.1.6 Description (at least 255 characters) 4.15.1.7 Archive After period providing the period after which

the recording will automatically be archived

4.15.1.8 Delete After period providing the period after which the recording will automatically be deleted

4.15.1.9 Whether audio is recorded with the scheduled recording or not (if supported on the camera)

4.15.2 There shall be no limit on the number of schedules that can be entered for the system. There shall be no limit to the number of schedules per camera.

4.16 Continuous background recording ---- 4.16.1 The system shall support the ability to provide

continuous background recording from any camera(s) managed by the system. Background recordings will be stored as a discrete series of clips and will continue to operate in the event that communication between the Video Storage Server and the User Interface Server is lost. Once communication is restored, all relevant information will be updated to the User Interface Server.

4.16.2 For each camera the user shall be able to configure the following (with descriptions as per User Activated and Event Activated recordings):

----

4.16.2.1 Enable / disable background recording 4.16.2.2 Duration of the recorded clip 4.16.2.3 Frame rate for the recording 4.16.2.4 Enable / disable archiving of the clip and the period

after which to archive

4.16.2.5 Retention period before the recording will be deleted 4.16.2.6 Enable or disable audio recording (if available) 4.16.2.7 Archive After period providing the period after which

the recording will automatically be archived

4.16.2.8 Delete After period providing the period after which the recording will automatically be deleted

4.16.3 Systems that require the configuration of multiple time periods to manage background recordings will not be accepted.

4.16.4 Continuous background recordings will not be dependent on network communications between the Video Storage Server and the User Interface server. Once configured, these recordings will continue to operate in the event that this communication is lost.

Page 102: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

98

4.17 Intelligent analytics ---- 4.17.1 The Intelligent Surveillance System must be able to

activate recordings automatically based on events generated by the real-time analysis of video from any camera on the system. The real time analysis comprises several algorithms as follows:

----

4.17.1.1 Video Motion Detection 4.17.1.2 Intelligent Video Analytics 4.18 Video Motion Detection ---- 4.18.1 The Intelligent Surveillance System must be able to

support video motion detection algorithms, which can be executed by the video streamer, the Video Storage Server. The enabling of Video Motion Detection shall be either:

----

4.18.1.1 on a continuous basis 4.18.1.2 scheduled for particular times, dates, days, months etc 4.18.2 The Video Storage Server-based algorithm must be

able to provide the following functionality:

4.18.2.1 Detect and track objects 4.18.2.2 Learn the scene 4.18.2.3 Adapt to a changing outdoor environment 4.18.2.4 Ignore environmental changes including rain, hail,

wind, swaying trees and gradual light changes

4.18.3 The user shall be able to configure the following parameters for each camera:

----

4.18.3.1 Detection Type ---- 4.18.3.2 Actions to Perform When Motion is Detected 4.18.3.2.1 Generate an alarm in the Security System, Building

Control System or Industrial Control System of configurable priority (journal, low, medium, high)

4.18.3.2.2 Start a recording, with the following configurable settings

4.18.3.2.2.1 Pre-Record Duration 4.18.3.2.2.2 Post Record Duration 4.18.3.2.2.3 Frame Rate 4.18.3.2.2.4 Retention period. 4.18.3.2.2.5 Archive After period 4.18.3.2.2.6 Delete After period 4.18.3.2.3 Send video to an User Interface Client station or alarm

monitor: Automatically switch an operator station or alarm monitor to view the camera which has motion detected

4.18.3.2.4 Trigger an output device on a related network camera or video encoder

4.18.3.3 Motion Finished Time: The amount of time where no motion (inactivity) is detected before the previous motion is classified as completed. This shall be used for allowing recordings to continue until motion has finished.

Page 103: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

99

4.18.4 The Intelligent Surveillance System must provide a means of automatic and manual tuning of the Video Motion Detection for each camera. Incorporated within this tuning are the following:

----

4.18.4.1 Selection of the frame rate used for detection 4.18.4.2 Optimization for directions of movement 4.18.4.2.1 In any direction 4.18.4.2.2 Across the camera view 4.18.4.2.3 Towards and away from the camera 4.18.4.3 Sensitivity level to fine tune the motion detection

algorithm

4.18.4.4 Specification of a minimum object size to allow noise filtering in the system to reduce false detections and alarms.

4.18.4.5 The Intelligent Surveillance System must also provide the ability to only detect motion in particular regions of the camera view. The ability to graphically select these regions using the mouse must be provided, with an unlimited number of regions permitted per camera.

4.18.4.6 The regions of interest will be multi-verticed shapes with a minimum of 6 vertices to allow the region to be properly matched to the scene being detected. It shall be possible to add and remove vertices from the defined region of interest as needed. Solutions providing only rectangular regions of interest will not be accepted.

4.18.4.7 Each region must be able to be individually tuned and have separate tuning parameters. This method of tuning must also provide a live tuning window whereby these settings and regions can be altered and tested prior to be being used.

4.18.4.8 This live tuning window shall show the live video as well as the regions of interest. During the time that motion is detected within a region, the border of the region shall change to a different color. In this way, tuning can be performed to achieve the desired performance.

4.18.4.9 Text shall also be provided in the window to alert the user that motion has been detected.

4.19 Intelligent Video Analytics ---- 4.19.1 The Intelligent Surveillance System must provide

integration to an Intelligent Video Analytics system. The Intelligent Video Analytics System shall be capable of detecting the following events:

----

4.19.1.1 PEOPLE EVENTS ---- 4.19.1.1.1 Person entered restricted area 4.19.1.1.2 Person exited restricted area 4.19.1.1.3 Person loitering in restricted area 4.19.1.1.4 Person started moving in wrong direction 4.19.1.1.5 Person stopped moving in wrong direction 4.19.1.1.6 Person on fence line 4.19.1.1.7 Person started running 4.19.1.1.8 Person stopped running

Page 104: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

100

4.19.1.1.9 People converged (use to people talked) 4.19.1.1.10 People passed by 4.19.1.1.11 Person trespassing—tripwire 4.19.1.1.12 Person running in wrong direction 4.19.1.1.13 and related (mention) 4.19.1.2 CAR TRAFFIC EVENTS ---- 4.19.1.2.1 Car started moving in wrong direction 4.19.1.2.2 Car stopped moving in wrong direction 4.19.1.2.3 Car entered restricted area 4.19.1.2.4 Car parked in restricted area 4.19.1.2.5 Car speeding 4.19.1.2.6 Car made illegal u-turn 4.19.1.2.7 Car parked in handicapped zone 4.19.1.2.8 Car pulled off road 4.19.1.2.9 Car needs assistance 4.19.1.2.10 Car exited restricted area 4.19.1.2.11 Car trespassing—tripwire 4.19.1.2.12 and related (mention) 4.19.1.3 COUNTING EVENTS ---- 4.19.1.3.1 Person counted as entering 4.19.1.3.2 Person counted as exiting 4.19.1.3.3 Car entered lot 4.19.1.3.4 Car exited lot 4.19.1.3.5 and related (mention) 4.19.1.4 PREMIUM EVENTS ---- 4.19.1.4.1 Object left unattended 4.19.1.4.2 Object removed 4.19.1.4.3 Possible theft 4.19.1.4.4 And related 4.19.1.5 SMART IMPRESSIONS ---- 4.19.1.5.1 Entering target zone (merchandizing) 4.19.1.5.2 Staying in target zone (dwell time) 4.19.1.5.3 Others (mention) 4.19.1.6 Video for analysis will be supplied to the Intelligent

Video Analytics system algorithms by the Analytics Server(s) of the Intelligent Surveillance System. The Intelligent Video Analytics system will run on the Intelligent Surveillance System Video Storage Servers and shall accept and process the video based on preconfigured conditions of interest.

4.19.1.7 Events from the Intelligent Video Analytics system will be passed back to the Intelligent Surveillance System for further action. It will be possible to automatically perform the following actions from the Intelligent Surveillance System based on events detected by the Intelligent Video Analytics system:

----

4.19.1.7.1 Generate an alarm in the Security System, Building Control System or Industrial Control System of configurable priority (journal, low, medium, high)

Page 105: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

101

4.19.1.7.2 Start a recording, with the following configurable

settings ----

4.19.1.7.2.1 Pre-Record Duration 4.19.1.7.2.2 Record Duration 4.19.1.7.2.3 Frame Rate 4.19.1.7.2.4 Retention period 4.19.1.7.2.5 Archive data 4.19.1.7.2.6 Deletion data 4.19.1.7.3 Send video to an User Interface Client station or alarm

monitor: Automatically switch an User Interface Client station or alarm monitor to view the camera which has motion.

4.19.1.7.4 Trigger an output device on a related network camera, video encoder

4.20 Snapshot ---- 4.20.1 The Intelligent Surveillance System must provide

every operator with the ability to record the current frame of video. This snapshot of video shall be stored as a bitmap file. The file name shall be automatically generated by the Intelligent Surveillance System software and include the camera name, date and time of the recording (to millisecond precision). An audible sound shall be produced by the User Interface Client computer, to ensure that the operator has feedback when the snapshot is taken.

4.21 Recorded Video ---- 4.21.1 The Intelligent Surveillance System shall allow

camera output to be recorded for the following conditions:

----

4.21.1.1 Manually activated by a user viewing a live camera 4.21.1.2 Activated by or during an intercom call 4.21.1.3 Activated by a Security System Or Control System

alarm or event

4.21.1.4 Activated by inputs or outputs on a streamer of IP Camera

4.21.1.5 Continuous background recording 4.21.1.6 Scheduled recording 4.21.1.7 Specialised real-time video analysis including: 4.21.1.7.1 Video Motion Detection 4.21.1.7.2 Intelligent Video Analytics 4.21.1.7.3 Camera Tamper events 4.21.1.8 User activated recording occurs when a user viewing

live video chooses to record the currently viewed camera output by selecting the “Record” button.

4.21.1.9 Intercom activated recording occurs when an operator either accepts an intercom call from the field or when the operator chooses to start a recording during an intercom call when the system is configured without automatic recording of intercom calls enabled.

Page 106: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

102

4.21.1.10 Event activated recording is a process that allows a

segment of video or a snapshot to be associated with a Security System, Building Control System or Industrial Control System alarm or event.

4.21.1.11 Input or output recording activation occurs when an input or an output connected to an IP camera or streamer is activated and then subsequently triggers recording on one or more associated cameras.

4.21.1.12 Scheduled recording allows video to be recorded between start and stop times on defined days.

4.21.1.13 Real-time video analysis activated recording is a process that allows a segment of video or a snapshot to be recorded when a specific event is detected by video analysis algorithms used by the Intelligent Surveillance System.

4.21.1.14 Recorded video is stored on the Video Storage Server. The Operator station shall be able to query the User Interface Server to locate relevant recorded video and to then replay that video at the User Interface Client.

4.22 Viewing Recordings ---- 4.22.1 The recorded video shall be available to all users,

which have adequate security. Each user shall only be able to view recordings from cameras they have security access to view.

4.22.2 A display shall be provided to view recordings from any User Interface Client. From this display, the operator can select the recording he/she wishes to view, which shall be immediately shown in an embedded video player.

4.22.3 The following information and controls shall be provided on this display:

----

4.22.3.1 A navigation panel to allow the user to select the required camera

4.22.3.2 A calendar control to select the desired date. All days which have recordings for the chosen camera shall be displayed in bold font.

4.22.3.3 A table listing all the recordings on the chosen camera for the chosen day. The user shall be able to select the required recording from this table. Each column shall be able to be sorted by selecting the column heading. This table shall display the following information as a minimum:

----

4.22.3.3.1 The time each recording was activated 4.22.3.3.2 The duration of each recording 4.22.3.3.3 The type of recording (operator, intercom, event,

video analytics, camera tamper, input/output scheduled or background)

4.22.3.3.4 The Operator or user that activated the recording (for operator activated recordings)

Page 107: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

103

4.22.3.3.5 The Name, Description and Value of the Security

System Server or Control System Server which activated the recording (for alarm/event activated recordings)

4.22.3.4 An embedded video player with controls (buttons) similar to a DVR (Digital Video Recorder). The information displayed on the video player and the controls provided shall include:

----

4.22.3.4.1 The time and date of the frame being displayed 4.22.3.4.2 A slider control which is used to move backwards and

forwards through the recording

4.22.3.4.3 Play, pause and stop buttons 4.22.3.4.4 Step forward and step backward buttons, to move

through the recording frame by frame

4.22.3.4.5 Fast forward and rewind buttons, to play the recording at speeds of x2, x4, x8, x16, etc (to a minimum of x1024).

4.22.3.4.6 A snapshot button, to allow for the frame being displayed to be stored as a bitmap file (in a similar way to the snapshot button for live video).

4.22.3.5 Information about the chosen recording. The following information as a minimum shall be displayed with the chosen recording

4.22.3.5.1 The type of recording (operator, intercom, event, video analytics, camera tamper, input/output scheduled or background)

4.22.3.5.2 The Operator or user that activated the recording (for operator activated recordings)

4.22.3.5.3 The Name, Description and Value of the Security System, Building Control System or Industrial Control System which activated the recording (for alarm/event activated recordings), [if present]

4.22.3.5.4 The sub-priority of the recording (for alarm/event activated recordings)

4.22.3.5.5 The frame rate that the recording was recorded at 4.22.3.5.6 The resolution of the recording 4.22.3.5.7 The compression used 4.22.3.5.8 The recording start time and date (including pre-

record)

4.22.3.5.9 The recording end time and date 4.22.3.5.10 The date and time that the recording will be deleted by

default (which can be changed as required)

4.22.3.5.11 Operator comments and notes about the recording (made by the scheduled recording configuration automatically or by an operator)

4.22.3.5.12 The date and time that the recording will be archived by default (which can be changed as required)

4.22.3.5.13 The date and time that the recording will be deleted by default (which can be changed as required)

Page 108: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

104

4.22.3.6 When a recording is displayed, the exact frame of video when the recording was activated shall be shown. The slider shall be positioned accordingly along with the frame time. It is not appropriate to show the first frame in the recording, as the recording may have pre-event recording.

4.22.3.7 Buttons to allow the operator to archive, delete or export the chosen recording

4.22.3.8 A button is provided to playback the recording at the recorded resolution. This shall be done using a display that pops up containing the embedded video control with full playback functionality as described above.

4.23 Searching for recorded video ---- 4.23.1 Simple Search ---- 4.23.1.1 The Intelligent Surveillance System shall provide a

simple search for all video recorded. The user selects the time indicator which shows a calendar and time line. The user selects the required search period.

4.23.1.2 Once the time criterion is entered, the “search” is selected. Video recorded during the selected period will be returned by the search.

4.23.1.3 The user shall be able to search on combinations of cameras by clicking on an “Advanced Search” icon as described in the next section.

4.23.2 Advanced Search ---- 4.23.2.1 The Intelligent Surveillance System shall provide an

advanced search of recorded video. The search shall be based on recording time, camera and recording details.

4.23.2.2 The user shall select from the list of cameras. It shall also include any cameras that have been deleted from the system but still have video stored on a Video Storage Server or on archived media. If a camera has been deleted and all video associated with the camera has been deleted, the camera name will not appear in this list.

4.23.2.3 The time criterion shall be selected from a calendar and time line control. Days containing recorded video shall be shown in bold on the calendar control. Cameras shall be able to be added and removed from the search list.

4.23.3 The user shall be able to choose to filter the search based on the following criteria:

----

4.23.3.1 Alarm or event type for alarm/event activated recordings

4.23.3.2 Recording type (operator, intercom, event, video analytics, camera tamper, input/output scheduled or background)

4.23.3.3 Area 4.23.3.4 Point name 4.23.3.5 Event description (urgent, high, low, journal and all) 4.23.3.6 Operator name

Page 109: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

105

4.23.3.7 Camera name or number 4.23.3.8 Any comments entered by users in the comments field

of recordings

4.23.3.9 On index based on event, image type, motion type 4.23.4 Wildcards shall be accepted for the Point ID,

description, area, priority and value for alarm/event activated recordings.

4.23.5 Search Results ---- 4.23.5.1 The Intelligent Surveillance System shall show the

results of the basic and advanced searches in a table format, such that the user is able to select columns within the list to sort the output.

4.23.5.2 Functionality shall be provided to allow the user to see a list of recordings for a camera from the past 24 hours without needing to use one of the searches.

4.24 System and User Audit Trail ---- 4.24.1 It is a requirement that all user actions on the

Intelligent Surveillance System User Interface Client Station be recorded in a log file along with the Security System or Control System’s actions. User actions include:

----

4.24.1.1 Interventions such as manual recording and configuration setting changes

4.24.1.2 Cameras viewed 4.24.1.3 Video replayed 4.24.1.4 Video exported 4.24.1.5 Cameras pan/tilt/zoomed and preset switching 4.24.2 This log must also contain a history of the status of the

Intelligent Surveillance System components. It shall list the status of all cameras, streamers, servers and other system components including when they were disabled or failed or a tamper occurred.

4.24.3 The log of user and system actions shall be available in text format and automatically included with any video recordings that are exported.

4.25 Digitally Signed Recordings and Audit Logs ---- 4.25.1 It is a requirement for all exported recordings and

exported audit logs to be digitally signed. This is required to prove authentication (origin of the recording and audit log) and integrity (exported recording and audit log have not been altered or tampered with).

4.25.2 The Intelligent Surveillance System shall provide a default digital certificate for signing the exported recordings and audit logs. Customization shall also be provided to allow for the user to supply his/her own digital certificate.

4.25.3 A utility shall be provided to display the exported recording, view the audit log and verify the digital signatures. A visual indication shall be provided to whether the exported recording and audit log have been altered or tampered with.

Page 110: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

106

4.26 Storage ---- 4.26.1 Online Storage ---- 4.26.1.1 The system shall hold a configurable amount of video

in online storage. The amount of video stored on-line shall only be limited by the Camera Server’s disk capacity.

4.26.1.2 For each Camera Server a limit on available storage space for on-line video shall be configurable.

4.26.1.3 The system shall support RAID 0+1, 1, 3, 5 or 1+0 for video recordings.

4.26.2 Off-line Storage ---- 4.26.2.1 The Camera Server shall be able to manage several

off-line media devices for archiving and restoring video. The Camera Server must use a standard archiving method such as Microsoft Remote Storage Services to handle offline media.

4.26.2.2 At least one of the following off-line devices shall be supported:

4.26.2.2.1 CD-RW 4.26.2.2.2 DVD-RW (in DV9) & Blue Ray 4.26.2.2.3 USB-connected storage devices 4.26.2.2.4 Magnetic tape media 4.26.3 Storage & disk administration ---- 4.26.3.1 The Intelligent Surveillance System shall provide a

flexible means to configure storage behaviour within the system administration displays. The system will provide an automated and configurable means to delete those remaining clips closest to their deletion criteria in order to increase available system storage. The disk space configuration will be separately configurable for each drive volume (logical & physical).

4.26.3.2 Deletions will commence once the amount of available disk space decreases to below a configurable limit. Alarms will be generated by the system to warn operators of this action. It shall be possible to configure the following parameters for this purpose:

----

4.26.3.2.1 Threshold values for alarm generation (2 alarms: low and very low)

4.26.3.2.2 Enable or disable automatic deletion of clips based on available disk space

4.26.3.2.3 The threshold value used to initiate the automatic deletion of clips

4.26.3.2.4 Inclusion or exclusion of clips marked for archiving in automatic deletions

4.26.3.2.5 Threshold value to stop recordings when available storage is critically low

4.26.3.2.6 Threshold value to restart recordings when more disk space becomes available

4.26.3.2.7 The Intelligent Surveillance System shall provide a summary showing the available disk space, total disk space and number of recordings for directories used for this purpose.

Page 111: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

107

4.26.4 Automatic Archiving ---- 4.26.4.1 The Intelligent Surveillance System shall provide the

ability to automatically archive all recordings. It shall be possible to automatically archive any type of recording at a preconfigured period after the recording has completed.

4.26.4.2 It shall be possible to modify the automatic archive setting for each recording individually, as required.

4.27 USER INTERFACE CLIENT Station ---- 4.27.1 Video Integration User Tasks 4.27.1.1 The following system tasks shall be performed from

the User Interface Client

4.27.1.1.1 View real-time video 4.27.1.1.2 Adjust the PTZ position of a camera 4.27.1.1.3 Real-time video is automatically displayed on a

monitor when an event occurs

4.27.1.1.4 Search through the stored video clips of a camera 4.27.1.1.5 An operator records an incident 4.27.1.1.6 An operator records a snapshot of the current viewed

video

4.27.1.1.7 Add a new camera to the system 4.27.1.1.8 Delete a camera from the system 4.27.1.1.9 Change the configuration settings for a camera 4.27.1.1.10 Provide alarm/event activated recording from the

integrated Security System, Building Control System or Industrial Control System

4.27.1.1.11 Search for video clips from different cameras 4.27.1.1.12 Create a sequence (camera tour) 4.27.1.1.13 Conduct a sequence (camera tour) 4.27.1.1.14 Create a multiple camera view 4.27.1.1.15 View a multiple camera view 4.27.1.1.16 View live video from a custom schematic 4.27.1.1.17 Add live video to a custom schematic 4.27.1.1.18 Configure, schedule and tune Video Analytics 4.27.1.1.19 Configure, schedule and tune camera tamper alarms 4.27.1.1.20 Add new input or output devices on the streamers or

IP cameras

4.27.1.1.21 View input or output devices on the streamers or IP cameras

4.27.1.1.22 Command output devices on the streamers or IP cameras

4.27.1.1.23 Change the configurations settings of input or output devices on the streamers of IP cameras

4.27.1.1.24 Accept an Intercom call 4.27.1.1.25 Initiate an Intercom call 4.27.1.1.26 View the audit log 4.27.1.2 The following tasks shall also be performed from the

User Interface Client ----

4.27.1.2.1 View the organization’s Intranet from within the User Interface Client window.

Page 112: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

108

4.27.2 Security, Building Control or Industrial Control

System Integration User Tasks (if required)

4.27.2.1 It shall be possible to perform the following tasks in the Security or Control System from the Intelligent Surveillance System Operator Station:

----

4.27.2.1.1 Acknowledge an alarm 4.27.2.1.2 Reset an acknowledged alarm 4.27.2.1.3 Control a security or control system point 4.27.2.1.4 Run a report containing security information 4.27.2.1.5 Run a report containing process control information 4.27.2.1.6 Respond to a security alarm 4.27.2.1.7 View security and control system information on a

process control schematic

4.27.2.1.8 Configure a security report 4.27.2.1.9 Configure a point control schedule 4.27.2.1.10 Change an access level and download it to all affected

access controllers

4.27.2.1.11 View Access Controller details 4.27.3 All alarms and events from the Intelligent

Surveillance System, Security and Control systems shall appear and be able to be managed from the same display on the Operator Station.

4.27.4 All alarms passed from the Intelligent Surveillance System to the Security, Building Control or Industrial Control Systems shall have configurable priorities.

4.27.5 The system shall support the display of live video within custom display screens of the Security or Control System. The Intelligent Surveillance System shall support the simultaneous display of dynamic data from the Security or Control System and live video.

4.27.6 The system shall support the display of dynamic Intranet information on Intelligent Surveillance System displays

4.28 Network (preferably through snmp, rom of latest version)

----

4.28.1 The Network Management Station shall perform the following functions:

----

4.28.1.1 Provide a graphical display of the network topology 4.28.1.2 Provide network traffic statistics for each LAN port 4.28.1.3 Configuration of network equipment 4.28.1.4 Support standard Management Information Bases

(MIBs)

4.28.1.5 Configure and control of IP Based Camera, streamer etc.

4.29 INTEGRATION WITH IGVTDC ---- 4.29.1 Integration with CPPSS of IGVTDC 4.29.2 Compatibility of CPPSS of IGVTDC 4.29.3 GIS based central command & control for all

Page 113: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

109

4.30 DIGITAL SIGNATURE CERTIFIED REPORT

(PAPER & E-FORMAT) ----

4.30.1 Customised 3/4 levels of report (operator, supervisor, middle level executives, top level executives).

4.30.2 Encryption certified reports at each level on demand. 4.30.3 Customised reports mentions IPC, IT Act, Evidence

Act and related section & clause no.

4.30.4 DSC based report & encryption on paper and e-format for storage, transmission to other agencies.

4.30.5 Related Hardware, Software & infrastructure to active 4.34 with redundancies.

Page 114: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

110

V. Bill of Material-I Sl. No.

Item Make & Model for HW /

Software, Module name, Ver no. for

SW

Detailed Specification,

if any

Unit / Licenses

for SW (if any)

Qty (at KPHQ+SB+Divn.)

or at Edges

Reference Page No. of the Technical Document

(Mandatory)

A. Camera & Accessories

1 1/3” CCD / CMOS, D/N box camera with optical zoom, PoE IEEE 802.3af, PAL, 2 Megapixel, with H.264, MPEG-4 & MJPEG

No. 187

2 1/3” CS-Mount, DC Auto Iris, 5-50 mm Varifocal Lens F1.3

No 187

3 Housing Outdoor sunshield AC24V heater and blower with pole / wall mount

No 187

4 ¼” (or higher) CCD / CMOS outdoor 26x Pan Tilt Zoom Camera, with outdoor housing (IP66), PAL, PoE IEEE 802.3af, 2 Megapixel, with H.264, MPEG-4 & MJPEG

No 94

5 GI outdoor poles with anti-theft feature Mtr. As required

6 GI Pole installation charges No. As required

B. Servers, OS, ORDBMS, Application Software

1 User Interface Server

1a. Rack Mountable User Interface Server with accessories (Mention)

No 2+2

1b. OS with features (Mention) No. 2+2

1c. RDBMS with features (if any) [Mention] No. 2+2

2 Video Storage Server

2a. Rack Mountable Video Storage Server with accessories (Mention)

No 2+2

Page 115: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

111

2b. OS with features (Mention) No. 2+2

2c. RDBMS with features (if any) [Mention] No. 2+2

3 Intelligent Analystics Server

3a. Rack Mountable Intelligent Analytics Server with accessories (Mention)

No 2+2

3b. OS with features (Mention) No. 2+2

3c. RDBMS with features (if any) [Mention] No. 2+2

4 Security (if any) & Anti-virus Server

4a Rack Mountable Security (if any) and Anti-virus Server with accessories (Mention)

No. 1+1

4b OS with features (Mention) 1+1

4c Security Software with Management Interfaces, if any

1+1

4d Anti-virus Server Software with facility of incremental update of anti-virus engine and virus-signature database (mention)

1+1

4e Web-based installation of client systems from the server with no. of Client Licenses compatible with Linux Clients and/or Windows Clients

C. Color Monitors / Large Screen Displays

c1. 21” Colour Monitor (LCD-TFT) wide No. 15+15+25 (25=5 each at 5

Divisions)

c2. 70” – 72” LCD Monitors at KPHQ & SB No 2+2

c3. 60” ± 2” LCD Monitors at Divisions No 5

Page 116: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

112

D. LAN Accessories including laying, SBawing and certification of laid passive components for min. 20 years ( at KPHQ,

SB, Divn. Control Rooms, Edges)

1 4 pair UTP, S/STP etc. Cat-6 Cables (with RJ45 connectors) complying EIA / TIA – 568B standard

Mtr. As required for KPHQ,SB, 5 Divn.,

and edges

2 Armored flame retardant single / multimode ( as applicable) mode Fiber Optic cable complying EIA / TIA – 568B standard

Mtr. As required

3 GI conduit , stainless-steel conduit / casing-capping etc.

Mtr. As required

4 PVC conduit , casing-capping Mtr. As required

5 Connecting accessories for FO Converters complying EIA / TIA – 568B standard

Lot As required

6 Commissioning Spares Lot As required

E. UPS

1 At Divn. Control Rooms: On-line, 2 hours full-load battery back-up UPS of suitable capacity (mention) with net management module, with fail-over arrangement

No 2x5

2 At KPHQ Site: On-line, 2 hours full-load battery back-up UPS of suitable capacity (mention) with net management module, with fail-over arrangement

No 1

3 At SB Site: On-line, 2 hours full-load battery back-up UPS of suitable capacity (mention) with net management module

No 1

Page 117: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

113

F. Storage & Backup Systems

1 Rack Mountable Storage System with all accessories (mention)

No. 1+1

2 Rack Mountable Storage networking switch with all accessories (mention)

No. 1+1

3 Storage Management Software (if any) No.

4 Rack Mountable Back-up System with all accessories (mention)

No. 1+1

5 Back-up Management Software (if any) No.

G. Routers & Switches

1 For Each Edge Location (ROUTER): Min 4 slots for high spped WAN interfaces, min. 2 nos of 10/100 Mbps Ethernet interfaces, IPv6, with Security features, and future expansion, and upgreadability. Mention OS version, security modules, flash memory and memory offered and expandibilities.

No. 105

1a. Pluggable module with 8 port PoE (802.3af) full load capability, compatible with PoE interface of the camera.

No. 83

1b. (if any) Power supply enhancement module while integrating 1a. with 1. abobe

no. 83

2 For Each Edge Location (SWITCH): Manageable – Min. Layer-2 switch with Min. 24 ports – 10/100 Mbps PoE (802.3.af) full load capability compatible with PoE interface of the camera.

No. 22

Page 118: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

114

3 For Divn. Control Rooms (ROUTER): Min 2x4 port high spped WAN interfaces, min. 2 nos of 10/100/1000 Mbps Ethernet interfaces, IPv6, with Security features, and future expansion, and upgreadability. Mention OS version, security modules, flash memory and memory offered and expandibilities.

No. 5

4 For Divn. Control Rooms (SWITCH): Manageable – Min. Layer-2 switch with (Min. 24 ports – 10/100/1000 Mbps.

No. 5

5 For Core( at KPHQ & SB Site ):Manageable Routing-Layer-3-switch (Min. 24 server ports – 10/100/1000/10000 Mbps, min. 48 nos of 10/100/1000 Mbps ports, required. Nos. of 10G fiber ports with redundancies for connectivity between KPHQ and SB with redundancy etc.) modular architecture, security & IPv6, with all redundancies in power and processing engine/ fault-tolerant modules and configuration, future expandability (mention), STM-1 (channelised) 4-port module, and min. 700 Gbps backplane capacity, Firewall modules, load balancer modules , and after full loading there must be equal nos of free slots as populated, with internationally standard routing protocols (mention) (PLUGGABLE MODULES/INTERFACE CARDS HAVE TO BE MENTIONED ALONG WITH NUMBER OF FREE SLOTS, AS G.2.1, G.2.2,....G.2.n.)

No. 1+1

Page 119: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

115

H. Manpower (At KPHQ Cat-1 = 8, Cat-2=4 and at SB Site Cat-1=4, Cat-2 = 0 , div.

Control operation will get remote support from KPHQ, as system will be

operational for 24x7)

1. Category – 1 (Operator) No. 3 2. Category – 2 (Supervisor) No. 1

I. UI Clients & Surveillance Keyboards

1 User Interface Clients 15+15+25 (25 = 5 each at 5

Divisions)

2 User Interface Clients OS (mention)

3 User Interface Keyboards 15+15+25 (25 = 5 each at 5

Divisions)

4 Other Software Licenses, if any, for ISS Clients

J. Networked Printing Devices

1 1200x600 dpi both in colour and b/w , duplex laser printer with min. 5 paper trays, min. print speed 25 ppm with best quality col & bw, min. monthly duty- cycle of 100000 pages, with with web based management

1+1+5

2 Multi-function ( BW print, copy, fax, and colour scan) black-white laser printer of 1200x1200 dpi for print and 600x600 dpi scan, copy, mono, duplex, with min. 5 trays, min. print speed 40 ppm with best quality, min. monthly duty-sycle of 150000 pages laser printer with web based management

1+1+5

Page 120: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

116

K Application Software

1 User Interface Application Software(UIAS)

1a. Module related to 4.1(Real-time Video sub-sec.)

1b. Module related to 4.2 (Single Camera sub-sec)

1c. Module related for 4.3 (Multiple Camera Views sub-sec)

1d. Module related for 4.4 (Sequence View sub-sec)

1e. Module related for 4.5 (Camera Settings sub-sec)

1f. Module related for 4.6 (Camera Details sub-sec)

1g. Module related for 4.7 (Camera Connection sub-sec)

1h. Module related for 4.8 (Camera Control sub-sec)

1i. Module related for 4.9 (Security sub-sec)

1j. Module related for 4.10 (Camera Deletion sub-sec)

1k. Module related for 4.22 (Viewing Recordings)

1l. Module related to 4.23.1 (Simple Search) - relating VSAS

1m. Module related to 4.23.2 (Advanced Search) - relating VSAS

1n. Module related to 4.23.3 (Search Results) - relating VSAS

Page 121: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

117

1o. Module related to 4.24 (System and User Audit Trail)

1p. Module partly related to 4.25 (Digitally Signed Recordings & Audit Trail) - relating VSAS

1q. Module related to 4.27.1 (Video Integration User Tasks)

1r. Module related to 4.27.2 (Security, Building Control etc.)

1s. Module related to 4.28 (Network Management etc.)

1t. Module related to 4.30 (Digital Signature Certified Report (Paper & e-Format))

2 Video Storage Application Software (VSAS)

2a. Module related for 4.11 (Recording sub-sec)

2b. Module related for 4.12 (User Activated Recording sub-sec)

2c. Module related for 4.13 (Event Activated Recording sub-sec)

2d. Module related for 4.14 (Device I/O Activated Recording sub-sec)

2e. Module related for 4.15 (Scheduled Recording sub-sec)

2f. Module related for 4.16 (Continuous Background Recording sub-sec)

2g. Module related for 4.20 (Snapshot)

2h. Module related to 4.21 (Recorded Video)

Page 122: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

118

2i. Module partly related to 4.25 (Digitally Signed Recordings & Audit Trail)

2j. Module related to 4.26.3 (Storage & Disk Administration)

2k. Module related to 4.26.4 (Automatic Archiving)

2l. Module related to 4.30 (Digital Signature Certified Video Storage)

3 Intelligent Analytics Application Software (IAAS)

3a. Modules related for 4.17 (Intelligent Analytics sub-sec)

3b. Modules related for 4.18 (Video Motion Detection sub-sec)

3c. Modules related for 4.19 (Intelligent Video Analytics sub-sec)

3d. Sub-modules under 4.19 - People Events

3e. Sub-modules under 4.19 - Car Traffic Events

3f. Sub-modules under 4.19 - Counting Events

3g. Sub-modules under 4.19 - Premium Events

3h. Sub-modules under 4.19 - Smart Impression

4 Integration with IGVTDC

4a. Modules related to 4.29 (Integration with IGVTDC.) wrt. UIAS

4b. Modules related to 4.29 (Integration with IGVTDC.) wrt. VSAS

4c. Modules related to 4.29 (Integration with IGVTDC.) wrt. IAAS

Page 123: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

119

L1 Leased Lines & FOC Links

Sl. No.

Item Provider Specification Unit Qty

1 LL between Edge & KPHQ, and Edge & SB with aggregation & fail-over (

Location wise links )

2 Mbps per camera from each Edge / camera loc.

1.1

1.2

1.3

1.4

1.5

1.6

.

1.104

1.105

2 LL between Divn. & KPHQ, and Divn. & SB with aggregation & fail-over

Provider Specification Unit 2x4 Mbps from each Divn.

2.1

2.2

2.3

2.4

2.5

Page 124: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

120

3 Integration of & nos. of Fiber Cores between KPHQ & SB with aggregation & fail-over through alternate link via PTS

Provider (Only FC core)

Specification Unit Qty

3.1a. Direct between Core Routing-Switch at KPHQ & Core Switch at SB

KP

3.1b. Alternate via PTS between Core Routing-Switch at KPHQ & Core Switch at SB

KP

3.3a. Direct between Storage, Back-up / Storage Networking Equip at KPHQ & those at SB

KP

3.3b. Alternate via PTS between Storage, Back-up / Storage Networking Equip at KPHQ & those at SB

KP

L2 Wireless Links

Sl. No.

Item Provider Specification Unit Qty

1 Wireless Link between Edge & KPHQ, and Edge & SB with aggregation & fail-

over ( Location wise links )

1.1

1.2

1.3

1.4

1.5

1.6

.

1.104

1.105

Page 125: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

121

2 Wireless Link between Divn. & KPHQ,

and Divn. & SB with aggregation & fail-over

Provider Specification Unit Qty

2.1

2.2

2.3

2.4

2.5

3 Integration of & nos. of Fiber Cores between KPHQ & SB with aggregation & fail-over through alternate link via PTS

Provider (Only FC core)

Specification Unit Qty

3.1a. Direct between Core Routing-Switch at KPHQ & Core Switch at SB

KP

3.1b. Alternate via PTS between Core Routing-Switch at KPHQ & Core Switch at SB

KP

3.3a. Direct between Storage, Back-up / Storage Networking Equip at KPHQ & those at SB

KP

3.3b. Alternate via PTS between Storage, Back-up / Storage Networking Equip at KPHQ & those at SB

KP

M 42U high depth floor mount racks with multiple input & output power interfaces and accessories (like 17” wide sliding & foldable monitor, 1U KBD with mouse or equivalent and min. 16 port (Eth/KVM/Equiv. port as applicable) KVM switch etc.)

1 Server Rack (KPHQ+SB Site)

2 Storage & Backup Rack(KPHQ+SB Site)

Page 126: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

122

3 Routing-Switch Rack (KPHQ+SB Site)

4 Rack for 5 Divn.

N Power Requirement with Sockets, and associated wiring supplies & fixing

1a. Utility Power req. for Server Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

1b. UPS Power req. for Server Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

2a. Utility Power req. for Storage & Backup Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

2b. UPS Power req. for Storage & Backup Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

3a. Utility Power req. for Switches & Router Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

3b. UPS Power req. for Switches & Router Rack with Sockets, and accessories (mention) (at KPHQ+SB site)

4 At Divn. Control Room: Wiring with Accessories including proper earthing

O Project Management Consultancy No. of Consultants Responsibilities/Activities of Consultants

(mention activities in the specification column)

Qualification of Consultants in the relevant field (individual's qualification should be mentioned in the specification column)

Experience of Consultants in similar kind of projects in man-month (mention projectwise man-month involvement)

Activities/Responsibilities in the relevant project of experience

Page 127: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

123

P Other Items & associated works as necessary to complete the requirements as laid down in RPF / Tender ( mention with justification) – Maximum of 10 items ( club if necessary)

1 2 3 4 5 6 7 8 9

10

** Consult annexure A of tender document.

Q ***

Different categories of Camera being offered with highest resolution and video coding as follows ( satisfying other criteria as laid down in "Camera Specification" for. Fixed – 187 nos. & PTZ- 94 nos.)

1a. 2Megapixel with H.264, MPEG-4 & MJPEG-Fixed

1b. 1.3Megapixel with H.264, MPEG-4 & MJPEG

1c. 1 Megapixel with H.264, MPEG-4 & MJPEG

1d. Non-megapixel with 1024x768 with H.264, MPEG-4 & MJPEG

Page 128: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

124

1e. Non-megapixel with 720x576 with H.264, MPEG-4 & MJPEG

1f. Non-megapixel with 720x576 with H.264, MPEG-4 & MJPEG

2a. 2Megapixel with H.264, MPEG-4 & MJPEG-PTZ

2b. 1.3Megapixel with H.264, MPEG-4 & MJPEG-PTZ

2c. 1 Megapixel with H.264, MPEG-4 & MJPEG-PTZ

2d. Non-megapixel with 1024x768 with H.264, MPEG-4 & MJPEG-PTZ

2e. Non-megapixel with 720x576 with H.264, MPEG-4 & MJPEG-PTZ

2f. Non-megapixel with 720x576 with H.264, MPEG-4 & MJPEG-PTZ

*** Bidders are required to give details of only those cameras being offered by them from amongst the categories (1a to 1f and 2a to 2f) given in item Q of the BOQ.

R OPTIONAL ITEMS

1a. For Edges (OPTIONAL):Manageable Layer–3 switch with routing facility (minimum 16 port – 10/100 Mbps) security feature of IPv6 capable with PoE

No 32 cam+ups <10 nos. For edge having >2

cam

1b. For Edges(OPTIONAL):Manageable Layer-3 switch with routing facility (Minimum 24 ports – 10/100 Mbps) with security feature & IPv6 capable with PoE

No. 02 cam+ups >=10 nos. For edge having >

2 cam

1) Line Item wise details of all subsystem need to be furnished. Part Numbers need to be furnished for all items wherever available and applicable.

2) IP66 capable housing of edge equipments is required at a height of min. 8(eight) feet from the pavement / ground level.

All pricing are to be mentioned in the Financial Bid Only.

Page 129: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

125

VI. Bill of Material-II

Locations having PoE Pluggable/Integrated 10/100 Mbps Ethernet Module (8P) on Router at edge location

Unit Rate Total Taxes, as

applicable, in excess of Total

North Division (Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 6 - - - - -

No. of Cameras 13 No. of NTUs 13 - - - - - No. of Housing Units 6 UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

6

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate Total Taxes, as applicable, in excess of Total

South Division (Under SB Control

Centre)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 8 - - - - - No. of Cameras 23 No. of NTUs 23 - - - - - No. of Housing Units 8 UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

8

Page 130: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

126

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate Total Taxes, as applicable, in excess of Total

Eastern Suburban Division

(Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 17 - - - - - No. of Cameras 40 No. of NTUs 40 - - - - - No. of Housing Units 17 UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

17

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate Total Taxes, as applicable, in excess of Total

Central Division (Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 49 - - - - - No. of Cameras 94 No. of NTUs 94 - - - - -

Page 131: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

127

UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

49

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate Total Taxes, as applicable, in excess of Total

Port Division (Under SB Control

Centre)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 3 - - - - - No. of Cameras 7 No. of NTUs 7 - - - - - No. of Housing Units 3 UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

3

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Locations having 24-Port (10/100Mbps) L2 PoE Switch Unit Rate

Total Taxes, as applicable, in excess of Total

North Division (Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 4 - - - - - No. of Cameras 7 No. of NTUs 7 - - - - -

Page 132: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

128

No. of Housing Units 4 UPS with backup time of 2 hours on full-load with Ethernet port for Management and Configuration

4

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate

Total Taxes, as applicable, in excess of Total

South Division (Under SB Control

Centre)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 1 - - - - - No. of Cameras 8 No. of NTUs 8 - - - - - No. of Housing Units 1 UPS with backup time of 2 hours on full-load with optional Ethernet port for Management and Configuration

1

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate

Total Taxes, as applicable, in excess of Total

Eastern Suburban Division

(Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 9 - - - - - No. of Cameras 45 No. of NTUs 45 - - - - -

Page 133: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

129

No. of Housing Units 9 UPS with backup time of 2 hours on full-load with Ethernet port for Management and Configuration

9

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate

Total Taxes, as applicable, in excess of Total

Central Division (Under Lalbazar HQ)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 1 - - - - - No. of Cameras 2 - - - - - No. of NTUs 2 - - - - - No. of Housing Units 1 UPS with backup time of 2 hours on full-load with Ethernet port for Management and Configuration

1

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate

Total Taxes, as applicable, in excess of Total

Port Division (Under SB Control

Centre)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 2 - - - - - No. of Cameras 19 - - - - - No. of NTUs 19 - - - - -

Page 134: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

130

No. of Housing Units 2 UPS with backup time of 2 hours on full-load with Ethernet port for Management and Configuration

2

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

Unit Rate

Total Taxes, as applicable, in excess of Total

E M Bypass (Under SB Control

Centre)

Make, Model with Part No.

Qty.

(Rs.) (Rs.) (Rs.) No. of Locations 5 - - - - - No. of Cameras 23 - - - - - No. of NTUs 23 - - - - - No. of Housing Units 5 UPS with backup time of 2 hours on full-load with Ethernet port for Management and Configuration

5

Electrical wiring accessories with earthing

LS

GI Conduit LS S/STP-CAT6 Cable or equivalent (Screened and shielded pairs)

LS

Laying of Signal Cable with accessories

LS

All pricing are to be mentioned in the Financial Bid Only.

Page 135: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

131

SECTION F

TERMS OF REFERENCE H1. The Successful Vendor will be responsible for appropriate insurance coverage and shall maintain worker’s compensation, employment liability insurance for their staff on the assignment. The Vendor shall also maintain comprehensive general liability insurance, including contractual liability coverage adequate to cover the indemnity of obligation against all damages, costs, and charges and expenses for injury to any person or damage to any property arising out of, or in connection with, the services which result from the fault of the Vendor or its staff. The Vendor shall provide the Kolkata Police with certification thereof upon request. H2. The Vendor shall indemnify and hold harmless the Kolkata Police against any and all claims, demands, and/or judgments of any nature brought against the Kolkata Police arising out of the services by the Bidder and its staff under this Contract. The obligation under this paragraph shall survive the termination of this Contract. H3. The Vendor shall ensure that during the term of this Contract and after its termination, the Bidder and any entity affiliated with it, shall be disqualified from providing goods, works or services for any project resulting from or closely related to the Services. H4. All final plans, drawings, specifications, designs, reports and other documents or software submitted by the Vendor in the performance of the Services shall become and remain the property of the Kolkata Police. The Vendor may retain a copy of such documents but shall not use them for purposes unrelated to this Contract without the prior written approval of the Kolkata Police. H5. The Bidder shall undertake to carry out the assignment in accordance with the highest standard of professional and ethical competence and integrity, having due regard to the nature and purpose of the assignment, and to ensure that the staff assigned to perform the services under this Contract, will conduct' themselves in a manner consistent herewith. H6. The Vendor shall not assign this Contract or sub-contract or any portion of it to a third party without prior written consent of the Kolkata Police. Violation of this requirement may lead to the termination of the Contract. H7. The Vendor shall certify that all knowledge and information, not within the public domain which may be acquired during the carrying out of this Contract, shall be, for all time and for all purpose, regarded as strictly confidential and held in confidence, and shall not be directly or indirectly disclosed to any person whatsoever, except with the written permission of the Kolkata Police. H8. Kolkata Police should be involved throughout in the conduct of consultancy, preferably by taking a task force approach and continuously monitoring the performance of the bidder so that the output of the Vendor is in line with the Kolkata Police's objectives and the final output. H9. The Vendor must submit a monthly report describing the progress of work and deviation (if any) from the Implementation Plan. In addition, the Kolkata Police may review the progress at any point of time. H10. The Vendor shall abide by the Financial disbursements as approved by the Kolkata Police and the Vendor before award of CONTRACT.

Page 136: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

132

SECTION G

G.1 GENERAL COMPLIANCE SCHEDULE

Sl. No. Item Vendor’s Confirmation ( Hyperlinked)

Deviation (if any)

1. General Terms & Conditions Agreed/Not agreed 2. EMD Receipt Deposited/Not Deposited 3. Latest Income Tax clearance and Sales Tax registration &

clearance certificates Deposited/Not Deposited

4. Bank Guarantee for Warranty / AMC Agreed/Not agreed 5. Payment Terms Agreed/Not agreed 6. Liquidated Damage Clause Agreed/Not agreed 7. Price Validity Agreed/Not agreed 8. Delivery & Installation Schedule Agreed/Not agreed 9. Warranty & Post Installation clause Agreed/Not agreed 10. Technology refresh / upgrade clause Agreed/Not agreed 11. Infrastructure at Kolkata (for Installation and attendance of

Support calls) Yes/No

12. Training and Documentation Agreed/Not agreed 13. AMC support for 5 years beyond 5 years Warranty Agreed/Not agreed

14. Credentials with documentary support as per Eligibility Clause . ( ISO 9000, Turnover, Profitability, Order copies as required)

Submitted/Not submitted

15. At least three installation sites in Kolkata Yes/No 16. Authorized manufacturership / System Integratorship certificate

in respect of all items quoted Submitted/Not submitted

17. Original specification sheets for all items Submitted/Not submitted 18. Driver software, wherever applicable, to be supplied Agreed/Not agreed 19. Equipment working environment : The power provided will be

220V ac (nominal) Agreed/Not agreed

20. A vendor must quote all the items. Agreed/Not agreed 21. Technical viability of the project for all the equipments offered by the vendor. Submitted/Not submitted

22. Consortium Agreement.MOU Submitted / Not submitted

23. Manufacturers Authorisation Certificate in respect of all products quoted Submitted/Not submitted

_____________________ ________________________ _____________________

Signature with date Name in block letters Seal of the Company

Note: In case the vendor's confirmation is negative, specific comments are to be filled in the Deviation column

Page 137: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

133

G.2 BIDDERS QUALIFICATION FORM

PART - I KOLKATA POLICE HQ TENDER ENQUIRY NO : Due to open on : Bidder's Ref No : To The Commissioner, Kolkata Police Kolkata-700 001. Dear Sir, Having examined the conditions of contract as in Bid Documents and specifications including Addenda Nos. ____________ _ the receipt of which is duly acknowledged, we undersigned offer to “Installation, Customisation and Implementation of Intelligent Surveillance System for Kolkata Police” conformity with the said drawings conditions of contract and specifications for the sum of mentioned in the Price Bid, or such other sums as may be ascertained in accordance with the schedule of prices attached herewith and made part of this Proposal. We undertake, if our Proposal is accepted to commence supplies within 4 weeks from the date of issue of your Firm Order and to complete delivery of all the ordered items by us specified in the contract within 8 WEEKS calculated from the date of issue of Firm Order. If our Proposal is accepted, we will furnish the performance guarantee of a Schedule Bank for a sum of Two percent (2%), of the overall contract value. inclusive of all items offered by the vendor. We agree to abide by this Proposal for a period of 180 days from the date fixed for opening of the Tender and it shall remain binding upon us and may be accepted at any time before the expiration of that period. Until a Firm Order or contract is prepared and executed, this Proposal together with your written acceptance thereof in your notification of award shall constitute a binding contract between us. Proposal submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and replacement. We understand that you are not bound to accept the lowest or any Proposal you may receive. Date this __ day of Month ’2010. Signature___________________________________ (Name in Block Letters of the Signatory) In capacity of

Page 138: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

134

Duly authorized to sign the bid for and on behalf of ___ Attach Power of Attorney/Extract of Board Resolution duly certified (Documentary proof enclosed) Witness __________________________________ Address: _________________________________ _________________________________________ _________________________________________ Signature__________________________________

Page 139: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

135

G.3 BIDDERS QUALIFICATION FORM

PART - II 1.0 Tender is to be submitted in this Form only. Tender submitted by the Bidder in their own proforma is liable to be

rejected. Separate sheets may be attached where space provided against any clause is insufficient.

1.1 Tender Enquiry No. & Date : 1.2 Offer No. & date : 2.0 Name and address of the Firm : 2.1 Name of the Firm :

Office Address : Telephone No. : Fax No. :

2.2 Factory Address :

Telephone No. : Fax No. :

The offer as per proforma in Part III is enclosed in sealed covers for individual item separately (Read instruction and important points). Particulars of Central Excise Tariff Rules under which ED is leviable. ) Whether registered with NSIC under Single Point Registration Scheme for the Tendered item If so, please furnish photostat copy of the current Registration Certificate. ) Whether i) Proprietorship firm : ii) Partnership firm : iii) Company : iv) Consortium : Necessary valid documents must be enclosed along with the tender offer. The bidders must quote in a separate sheet the details of such supplies for the particular item made by them during dd/mm/yyyy to dd/mm/yyyy in the proforma given below. They maybe deprived of any order against this tender if the information furnished is found to be incorrect. Please enclose copies of inspection certificate in support of your Claim. Bidders should refrain from quoting any irrelevant reference (i.e. for any item not in Tender) in the under mentioned column.

Page 140: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

136

Proforma for furnishing information in respect of the purchase orders : Sl. No.

P.O No. & DATE QTY ORDERED

QTY SUPPLIED WITHIN S.D.D

CHALLAN NO. & DATE

I.C No. & DATE

REMARKS

Income Tax Clearance Certificate : Please indicate your Permanent Account No. and enclose Photostat copy of the current Income Tax Clearance Certificate duly attested. LIST OF ENCLOSURES: I) II) III) IV) Signature of the Authorized Signatory : NAME IN BLOCK LETTERS : Status of the Signatory :

Page 141: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

137

G.4 BIDDERS QUALIFICATION FORM (EARNEST MONEY DEPOSIT DETAILS)

PART - III To The Commissioner, Kolkata Police Kolkata-700 001. The undersigned hereby tenders for job and agrees to hold this tender open for your acceptance for 180 days from the date of opening of the tender. Details of EMD is given below : (Package I)

Demand Draft No: _________ dated _________ Month 2008 of ____________________ for Rs.

50,000/ = (Rupees Fifty Thousand only) is enclosed as EARNEST MONEY DEPOSIT.

NAME :____________________

COMPANY NAME :__________ ADDRESS : _________________

Page 142: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

138

G.5 BIDDER’S DETAIL

(To be submitted along with the tender)

1. The name of the bidder 2. In the event of the bidder nominates an authorised sales partner, their details to be furnished as

follows:

Sl. no

Name of the firm Is it prime bidder / co respondent

Field of Specialisaton

Approximate share in this project

Page 143: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

139

G.6 ORGANISATION DETAILS

(To be submitted along with the tender)

1 Name of the Firm

2 Registered Office address Telephone Number Fax Number e-mail

3 Correspondence/ contact address 4 Details of Contact person

(Name, designation, address etc.) Telephone Number Fax Number e-mail

5 Is the firm a registered company? If yes, submit documentary proof. Year and Place of the establishment of the company

6 Former name of the company, if any. 7 Is the firm

a Government/ Public Sector Undertaking a propriety firm a partnership firm (if yes, give partnership deed) a limited company or limited corporation a member of a group of companies (if yes, give name and address, and description of other companies) a subsidiary of a large corporation (if yes give the name and address of the parent organisation) If the company is subsidiary, state what involvement if any, will the parent company have in the project. a consortia (if yes, give name and address of each partner)

8 Is the firm registered with sales tax department? If yes, submit valid VAT registration certificate.

9 Is the firm registered for service tax with Central Excise Department (Service Tax Cell)? If yes, submit valid service tax registration certificate.

10 Is the firm registered under Labour Laws Contract Act? If yes, submit valid registration certificate.

11 Attach the organizational chart showing the structure of the organization. Total number of employees

12 Number of years of experience: as a prime contractor in a Consortium

13 Are you registered with any Government/ Department/ Public Sector Undertaking (if yes, give details)

14 How many years has your organization been in business under your present name? What were your fields when you established your organization? When did you add new fields (if any)?

Page 144: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

140

15 What type best describes your firm? (Kolkata Police reserves the right to verify the claims if necessary) Manufacturer Supplier System Integrator Consultant Service Provider (pl. specify details) Software Development Total solution provider (Design, Supply, Integration, O&M) IT Company

16 Number of Offices / Project Locations 17 Do you have a local representation /office in Kolkata? If so, please give the address and

the details of staff, infrastructure etc in the office and no. of years of operation of the local office

18 Do you intend to associate/sub-contract any other organization for the works for which you are bidding? If so, please give full particulars of that organization separately.

19 Please give details of Key Technical and Administrative staff who will be involved in this project, their role in the project, their Qualifications & experience and the certification attained from network product vendor. (documentary proof to be submitted)

20 Does your organization has ISO 9000 certificates? If so, attach copies of the certificates. State details, if certified by bodies, other than that stated.

21 List the major clients with whom your organization has been/ is currently associated. 22 Were you ever required to suspend a project for a period of more than three months

continuously after you started? If so, give the names of project and reasons for the same.

23 Have you in any capacity not completed any work awarded to you? (If so, give the name of project and reason for not completing the work)

24 The bidder/ prime member of the consortium shall disclose details pertaining to all contingent liabilities. If nil, an undertaking from the bidder/ prime member of the consortium mentioning the same.

25 Whether your organisation has Bank’s certificate of solvency. Kolkata Police reserves the right to seek documentary proof if contract is awarded.

26 Have you ever been denied tendering facilities by any Government/ Department/ Public sector Undertaking? (Give details)

_____________________ _______________________ _____________________

Signature with date Name in block letters Seal of the Company

Page 145: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

141

G.7 DECLARATIONS

It is declared that I, Sri/ __________________________________________________, being

the Bidder/Authorized Signatory/Authorized Supplier/ Proprietor/ Manager of

M/s ____________________________________________________________________

Of (address of the Bidder) ___________________________________________________

have gone through and understood all the Terms & Conditions laid down in the Tender Notice no. 15084/Ten dt. 17.09.2008 and would abide by the same terms and conditions throughout the period of contract.

I, hereby also agree to execute a “Contractual Agreement’’ with Kolkata Police based on all the terms and conditions laid down in the Tender Notice No. 15084/Ten dt. 17.09.2008 in the event of being selected as a successful Bidder.

__________________________

Signature with date

______________________________ Name in block letters

_____________________________

Seal of the Company

Page 146: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

142

G.8 QUERIES Name of the bidder/ Lead Member: _____________________________

Sl. No.

Clause No.

Page No.

Queries

1 2 3 . . . . N

Note: The cut off date for receiving of queries would be . Only queries received in

writing would be answered.

Page 147: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

143

G.9 MANUFACTURER’S AUTHORISATION LETTER TENDER NOTICE NO.: _________ Date : ____________

To WHEREAS _______________________________________ who are official producers of _______________________________________________ and having production facilities at __________________________________________________________ do hereby authorize __________________________________________________________________ located at _____________________________________________________ (hereinafter, the “Bidder”) to submit a proposal of the following Products produced by us, for the Supply Requirements associated with the above Tender When resold by ____________________________, these products are subject to our applicable standard end user warranty terms . We assure you that in the event of _________________________, not being able to fulfill its obligation as our Service Provider in respect of our standard Warranty Terms we would continue to meet our Warranty Terms through alternate arrangements and also provide spares in accordance with the Tender for the period of 10 years. Name In the capacity of Signed Duly authorized to sign the authorization for and on behalf of : ________________________ Dated on _______________________________ day of ______________________, ______. Note: This letter of authority must be on the letterhead of the Producer, must be signed by a person competent and having the power of attorney to bind the Producer, and must be included by the Bidder in its bid as specified in the Instructions to Bidders.

Page 148: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

144

G.10 PERFORMANCE BANK GUARANTEE

(To be stamped in accordance with Stamp Act) Ref: Bank Guarantee No. Date: To Dear Sir, WHEREAS ............................. (Name of bidder) hereinafter called “the bidder" has undertaken, in pursuance of Contract dated, ... 2008 (hereinafter referred to as "the Contract") to implement the Intelligent Surveillance System of Kolkata Police. AND WHEREAS it has been stipulated in the said Contract that the Bidder shall furnish a Contract Performance Guarantee ("the Guarantee") from a scheduled bank for the sum specified therein as security for the performance of Intelligent Surveillance System of Kolkata Police as per the agreement. WHEREAS we __________ ("the Bank", which expression shall be deemed to include it successors and permitted assigns) have agreed to give Kolkata Police the Guarantee: THEREFORE the Bank hereby agrees and affirms as follows: 1. The Bank hereby irrevocably and unconditionally guarantees the payment of all sums due and payable by the Bidder to Kolkata Police Under the terms of their Agreement dated _______________ on account of any breach of terms and conditions of the said contract related to partial non-implementation and/ or delayed and/ or defective implementation. Provided, however, that the maximum liability of the Bank towards Kolkata Police under this Guarantee shall not, under any circumstances, exceed ___________________________ in aggregate. 2. In pursuance of this Guarantee, the Bank shall, immediately upon the receipt of a written notice from Kolkata Police stating full or partial non-implementation and/ or delayed and/ or defective implementation, which shall not be called in question, in that behalf and without delay/demur or set off, pay to Kolkata Police any and all sums demanded by Kolkata Police Under the said demand notice, subject to the maximum limits specified in Clause 1 above. A notice from Kolkata Police to the Bank shall be sent at the following address: ___________________________ ___________________________ Attention Mr __________________. 3. This Guarantee shall come into effect immediately upon execution and shall remain in force for a period of 12

months from the date of its execution. However, the Guarantee shall, not less than 30 days prior to its expiry, be extended by the Bank for a further period of 12 months. The Bank shall extend the Guarantee annually in the manner hereinbefore provided for a period of eight years from the date of issue of this Guarantee.

4. The liability of the Bank under the terms of this Guarantee shall not, in any manner whatsoever, be modified,

discharged, or otherwise affected by: i) Any change or amendment to the terms and conditions of the Contract or the execution of any further

Agreements. ii) Any breach or non-compliance by the Bidder with any of the terms and conditions of any Agreements/credit

arrangement, present or future, between Bidder and the Bank.

Page 149: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

1455. The BANK also agrees that Kolkata Police At its option shall be entitled to enforce this Guarantee against

the Bank as a Principal Debtor, in the first instance without proceeding against Bidder and not withstanding any security or other guarantee that Kolkata Police may have in relation to the Bidder’s liabilities.

6. The BANK shall not be released of its obligations under these presents by reason of any act of omission or

commission on the part of Kolkata Police Or any other indulgence shown by Kolkata Police Or by any other matter or thing whatsoever which under law would, but for this provision, have the effect of relieving the BANK.

7. This Guarantee shall be governed by the laws of India and only the courts of Kolkata shall have exclusive

jurisdiction in the adjudication of any dispute which may arise hereunder.

Dated this the ………………. Day of ……………………..2010. Witness (Signature) (Signature) (Name) Bank Rubber Stamp (Name) (Official Address) Designation with Bank Stamp Plus Attorney as per Power of Attorney No. Dated:

Page 150: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

146

G.11 WORK SCHEDULE

Weeks

Sr. No.

Activity 1

1 2 3 4 5 6 7 8 9 10 11 12 n 1 2 3 4 5 N

• Indicate all main activities of the assignment, including As-Is System Study, To-Be System Design, Delivery of equipments, Installation, Customisation & Development, Implementation, Testing & Acceptance, Training and Commissioning (Go-Live) of the Intelligent Surveillance System for Kolkata Police. For phased assignments indicate activities, delivery of reports, and test reports separately for each phase.

• Duration of activities shall be indicated in the form of a bar chart.

Page 151: INTELLIGENT SURVEILLANCE SYSTEM IN THE CITY AREAS … · Table of Contents Sections Page Nos. A. Notice Inviting Tender 1 B. General Terms & Conditions 2 B.1. Definitions 2 B.2. Purpose

Pg.No.

147G.12 List of Documents to be submitted along with the Tender

1. General Compliance Schedule (G.1).

2. Declarations (G.5).

3. Information about the Bidder (G.2, G.3,G.4).

4. ISO 9000, ISO 27000 or equivalent certificate.

5. Attested copy of latest Income Tax Clearance Certificate.

6. Attested copy of Sales Tax Registration Certificate.

7. Original Money Receipt of Earnest Money Deposit

8. Credentials regarding experience.

9. Copy of Purchase Orders showing compliance against minimum order value criteria

10. Proof of Annual turnover

11. Audited Balance Sheet and profit & loss statement.

12. List of reference customers with contact details.

13. Technical literature and Original Specification sheets of each item offered.

14. Details of Maintenance and support infrastructure in Kolkata and in India as per clause B-7.10 of Section B.

15. Undertaking for providing comprehensive support for 10 years (5 years warranty + 5 years AMC) as per clause B-26.17 of Section-B.

16. Manufacturership / Authorised dealership certificate.

17. Registered copy of Power of Attorney, if any.

18. Attested copy of Partnership Deeds, if any.

19. Agreement/MOU signed between consortium members.

20. Manufacturer’s Authorization Certificate (G.9) in respect of all products quoted.

22. Other relevant documents, as in Section-G

End of Document