Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count:...

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Integration of with Call Center Solution *astTECS provides the integration solution of Zoho CRM with Asterisk based call center for your business. Zoho Asterisk integration helps your business to interact with your cutomers in single platform which will improves efficiency of your phone communication, giving you more information and more options for each call you make or receive. Zoho integration with Asterisk call center solution provides you multiple features like click to call from CRM, missed call details, call log details, incoming and outgoing call pop up, lead management. It also generate multiple reports for call analytics and agent performace at any time.

Transcript of Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count:...

Page 1: Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count: 12 CRM Home All Leads Leads Contacts Accounts LEAD NAME prakash Deals Activities

Integration of

withCall Center Solution

*astTECS provides the integration solution of

Zoho CRM with Asterisk based call center for your

business. Zoho Asterisk integration helps your

business to interact with your cutomers in single

platform which will improves efficiency of your

phone communication, giving you more information

and more options for each call you make or

receive.

Zoho integration with Asterisk call center solution

provides you multiple features like click to call from

CRM, missed call details, call log details, incoming

and outgoing call pop up, lead management. It

also generate multiple reports for call analytics and

agent performace at any time.

Page 2: Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count: 12 CRM Home All Leads Leads Contacts Accounts LEAD NAME prakash Deals Activities

www.asttecs.com

Integration Dashboard

Click to Call

8. To Enable Click to Dial Integration for zoho users click on “Click to Dial Enable/ Disable” tab to map *astTECS Dialer users with ZOHO crm users.

Incoming & Outgoing Popup

Page 3: Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count: 12 CRM Home All Leads Leads Contacts Accounts LEAD NAME prakash Deals Activities

www.asttecs.com

Integration Dashboard

8. To Enable Click to Dial Integration for zoho users click on “Click to Dial Enable/ Disable” tab to map *astTECS Dialer users with ZOHO crm users.

Call Ringing Popup

Call Answered Popup

Page 4: Integration of - asttecs.com › pdf › ZOHO_astTECS_Phone... · Asttecs 8861636581 Total count: 12 CRM Home All Leads Leads Contacts Accounts LEAD NAME prakash Deals Activities

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Integration Dashboard

For Any Query : Mail us at [email protected] [email protected]

Call Hangup Popup