Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training...

34
Integrating Safety into Training

Transcript of Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training...

Page 1: Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training o Developing training strategies oPotential solutions to correct current deficiencies

Integrating Safety into Training

Page 2: Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training o Developing training strategies oPotential solutions to correct current deficiencies

“Effective strategies for integrating

global aviation safety into training”

Page 3: Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training o Developing training strategies oPotential solutions to correct current deficiencies
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Integrating Safety into Training

o Scope

oClarification of terms

oWhy we train

o Types of training

oDeveloping strategies

oNeeds analysis

oCurrent performance (failings?)

oPotential solutions

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Integrating Safety into Training

o Clarification of terms

o Safety

oTolerable risk…

oCannot be managed

oProduct of risk management

o There is no such thing as “safety management”.

oThere is “risk management” which, if successful,

results in a state of safety.

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Integrating Safety into Training

o Clarification of terms

o The term “safety management” is the cause of a

great deal of ambiguity and confusion.

oCase in point:

oThis presentation addresses inclusion of the topic of

risk management in training?

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Integrating Safety into Training

o Why we train

o Improve performance in 3 focal areas of

management

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Integrating Safety into Training

o Why we train

o Improve performance in 3 focal areas of

management

Quality

Safety Efficiency

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Integrating Safety into Training

o Why we train

o Improve performance in 3 focal areas of

management

Quality

Safety Efficiency Zero damage Zero waste

Zero defects

Page 10: Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training o Developing training strategies oPotential solutions to correct current deficiencies

Integrating Safety into Training

o Why we train

o Improve performance in 3 focal areas of

management

Quality

Safety Efficiency Zero damage Zero waste

Zero defects

Reduced error

(especially compliance

related)

Reduced risk

Improved process

management

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Integrating Safety into Training

o Why we train

o Improve performance in 3 focal areas of

management

Quality

Safety Efficiency Zero damage Zero waste

Zero defects

Reduced risk

Improve effectiveness

of controls

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Integrating Safety into Training

o Why we train

oWhat controls?

oRegulated

o Determined by

o ICAO – SARPs

o Local Authority – CARs and CATS

o Established risk management system

o Deals with predictable risk

o Performance assessed by Regulator against promulgated

standard

o Training interventions aimed at regulatory compliance

o Doesn’t address full risk profile of specific operations

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Integrating Safety into Training

o Why we train

oWhat controls?

oOperation specific

o Determined by

o Operator – SOPs, Hazard Register/Safety Cases, MoC

o Industry – prescribed standard (IOSA, OGP, BARS, etc.)

o Peculiar to risk profile of operation

o Deals with predictable and unpredictable risk

o Performance assessed internally and by third party audits

o Training interventions aimed at conformance and

enhancement (aka continuous improvement)

o ‘Catch net’ if effectively implemented

Page 14: Integrating Safety into Training Seminars and Presentations... · Integrating Safety into Training o Developing training strategies oPotential solutions to correct current deficiencies

Integrating Safety into Training

o Why we train

oWhat controls?

oOperator specific

o Determined by

o Operator – SOPs, Hazard Register/Safety Cases, MoC

o Client – prescribed standard (IOSA, OGP, BARS, etc.)

o Peculiar to risk profile of operation

o Deals with predictable and unpredictable risk

o Performance assessed internally and by third party audits

o Training interventions aimed at conformance and

enhancement (aka continuous improvement)

o ‘Catch net’ if successfully implemented

Therein lies the

quandary…

Training required to identify failed controls

and, specifically, failure of training program

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o Why we train

o Is executive and line management sufficiently

qualified (trained) to accurately identify the cause

of risk management failures?

oMore later…

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Integrating Safety into Training

o Types of training

o Vocational

o Skills development

oOrganisation specific (in-house/OTJ)

oOccupational safety

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Integrating Safety into Training

o Types of training

o Vocational

oE.g. flight, ATC, AME and flight following training…

oCurricula and standards determined by Regulator

oNo formal risk management training

oUnofficial knowledge transfer ‘hit and miss’

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Integrating Safety into Training

o Types of training

o Skills development

oE.g. management, leadership, quality, communication,

IT systems and equipment operating training…

oCurricula and standards determined predominantly by

market demand

oNo formal determination of risk management training

oMassive gap!

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Integrating Safety into Training

o Types of training

oOrganisation specific

oE.g. SOP, corporate culture and orientation training…

oCurricula and standards determined in-house and

often monitored by Regulator or client

o Inclusion of risk management alluded to, but

knowledge often lacking and often an absence of

ICAO/Regulator guidelines

oOne of the primary victims of “cost cutting”

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Integrating Safety into Training

o Types of training

oOccupational safety

oE.g. CRM, MRM, DG, HUET, survival, fire-fighting and

1st aid training

oCurricula and standards determined by Regulator

and/or industry (e.g. OPITO)

o Inclusion of risk management dependent on controlling

entity

oMassive gap!

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Integrating Safety into Training

o Developing training strategies

oNeeds analysis

o Initial

o ‘Roll-out’ of SMS to satisfy ICAO requirements (State and

Operators)

o ‘Entry-level’ SMS

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Integrating Safety into Training

o Developing training strategies

oNeeds analysis

Planning

Control

Improvement

Operation

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Integrating Safety into Training

o Developing training strategies

oNeeds analysis

Planning

Control

Improvement

Operation

Training requirements

established ito initial goals

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Integrating Safety into Training

o Developing training strategies

oNeeds analysis

Planning

Control

Improvement

Operation Performance assessed

ito initial and revised

goals

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Integrating Safety into Training

o Developing training strategies

oCurrent performance (wrt ICAO SARPs)

oPrimary objectives

o SMS implementation

oSub-objectives

o Management commitment

o Practical ERP

o Thorough risk profiling and mitigation

o Performance measurement

o Training programs

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o Developing training strategies

oNeeds analysis

Planning

Control

Improvement

Operation

If goals not realised,

training upgraded to

correct deficiencies

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Integrating Safety into Training

o Developing training strategies

oNeeds analysis

Planning

Control

Improvement

Operation

Training requirements

tweaked

If goals not realised,

training upgraded to

correct deficiencies

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Integrating Safety into Training

o Developing training strategies

o Potential solutions to correct current deficiencies

oReality of human inertia

o As a rule, the majority will do only what is required

oResponsibility for change therefore has to lie with

Regulator

oFocal areas

o Guidelines for SMS development and implementation

o Training curricula

o SMS qualifications of executive and line management

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Integrating Safety into Training

o Developing training strategies

o Potential solutions to correct current deficiencies

oStrategies – SMS guidelines

o Cast a strong foundation

o Formulate step-by-step guidelines for SMS development

and implementation (ICAO Doc 9859 insufficient)

o Establish online repository of self-education resources

and practical material

o Enforced Safety Management training curriculum and

outcomes requirement that ensures delivery of practical

‘how to’ (as opposed to current high-level overview)

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Integrating Safety into Training

o Developing training strategies

o Potential solutions to correct current deficiencies

oStrategies – Training curricula

o Integrated and formal approach to risk management

o Vocational – include as a mandatory subject

o Consider regulating currently unregulated training –

mandate curricula at minimum

o Non regulated training – enhance product by mandating

minimum requirements

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Integrating Safety into Training

o Developing training strategies

o Potential solutions to correct current deficiencies

oStrategies – Qualification of management

o Augment minimum requirements for accountable managers

and key personnel

o Enforce cyclical refresher training

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Integrating Safety into Training

o Conclusion

oDespite advances made re SMS implementation

in SA, there remain some fundamental issues:

oPractical methodologies absent from execution of

SMS

oCultural ‘knowledge’ deficient amongst upper

management echelons

oRisk management expertise poor amongst line

functionaries

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Integrating Safety into Training

o Conclusion

o Solution lies in education and training

oEstablish sound and readily accessible knowledge

base and resource repository

oEmpower executors to improve existing systems

o Implement strategies that correct current short-

comings from the top down

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Integrating Safety into Training

Thank you!