Integrating Mobile Technology in the Construction Industry
42
Integrating Mobile Technology in the Construction Industry MobiCloud Project Webinar Series Presented by Martin Wilson (Appear) and Katie Swanick (Costain)
description
Mobile technology has tremendous potential to transform the way civil engineering and construction is delivered – throughout the lifecycle from planning through execution to decommissioning. This webinar illustrates how the EU MobiCloud project is helping to deliver on this potential using a novel IT infrastructure for developing and managing construction orientated mobile applications
Transcript of Integrating Mobile Technology in the Construction Industry
Integrating Mobile Technology in the Construction Industry
MobiCloud Project Webinar Series
Presented by Martin Wilson (Appear) and Katie Swanick (Costain)
2
MobiCloud - Project Overview
Founding partners
3
Enterprise Mobility Timeline
1996 1999 2003
2013 - 2020 2006-2011
4
Mobility and IT A Time of Change (Gartner)
bull Rise of tablets
rdquo 80 of businesses will enable workforce on tabletsrdquo
bull BYOD CYOD
rdquoBy 2014 90 of organizations will support corporate applications
on personal devicesrdquo
bull Enterprise stores
rdquoBy 2015 60 of organizations will use private app stores to deliver
business apps on media tablets and smartphonesrdquo
bull Rise of social
rdquoBy 2015 10 of your online rdquofriendsrdquo will be nonhumanrdquo
bull Information Complexity
ldquoContext-aware computing is a game-changing opportunity for
enterprises and CIOsrdquo
Context - Next level of SOA (CODAGartner)
5
bull Changing needs of mobile worker
ndash Perceived Blurring of IT and Mobility
ndash Separation of rdquoWorkrdquo and rdquoHomerdquo
ndash Enterprise Mobility not just rdquoMobile
Officerdquo
bull How to access data easily via laptop
desktop PDA
bull Large IT vendor systems slow to adapt
ndash Mobility requires a different approach
supporting rapid change
bull Lots of experimental projects
underway
ndash Need more cost effective route to
support mobility projects
Workforce Mobility Challenges
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
2
MobiCloud - Project Overview
Founding partners
3
Enterprise Mobility Timeline
1996 1999 2003
2013 - 2020 2006-2011
4
Mobility and IT A Time of Change (Gartner)
bull Rise of tablets
rdquo 80 of businesses will enable workforce on tabletsrdquo
bull BYOD CYOD
rdquoBy 2014 90 of organizations will support corporate applications
on personal devicesrdquo
bull Enterprise stores
rdquoBy 2015 60 of organizations will use private app stores to deliver
business apps on media tablets and smartphonesrdquo
bull Rise of social
rdquoBy 2015 10 of your online rdquofriendsrdquo will be nonhumanrdquo
bull Information Complexity
ldquoContext-aware computing is a game-changing opportunity for
enterprises and CIOsrdquo
Context - Next level of SOA (CODAGartner)
5
bull Changing needs of mobile worker
ndash Perceived Blurring of IT and Mobility
ndash Separation of rdquoWorkrdquo and rdquoHomerdquo
ndash Enterprise Mobility not just rdquoMobile
Officerdquo
bull How to access data easily via laptop
desktop PDA
bull Large IT vendor systems slow to adapt
ndash Mobility requires a different approach
supporting rapid change
bull Lots of experimental projects
underway
ndash Need more cost effective route to
support mobility projects
Workforce Mobility Challenges
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
3
Enterprise Mobility Timeline
1996 1999 2003
2013 - 2020 2006-2011
4
Mobility and IT A Time of Change (Gartner)
bull Rise of tablets
rdquo 80 of businesses will enable workforce on tabletsrdquo
bull BYOD CYOD
rdquoBy 2014 90 of organizations will support corporate applications
on personal devicesrdquo
bull Enterprise stores
rdquoBy 2015 60 of organizations will use private app stores to deliver
business apps on media tablets and smartphonesrdquo
bull Rise of social
rdquoBy 2015 10 of your online rdquofriendsrdquo will be nonhumanrdquo
bull Information Complexity
ldquoContext-aware computing is a game-changing opportunity for
enterprises and CIOsrdquo
Context - Next level of SOA (CODAGartner)
5
bull Changing needs of mobile worker
ndash Perceived Blurring of IT and Mobility
ndash Separation of rdquoWorkrdquo and rdquoHomerdquo
ndash Enterprise Mobility not just rdquoMobile
Officerdquo
bull How to access data easily via laptop
desktop PDA
bull Large IT vendor systems slow to adapt
ndash Mobility requires a different approach
supporting rapid change
bull Lots of experimental projects
underway
ndash Need more cost effective route to
support mobility projects
Workforce Mobility Challenges
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
4
Mobility and IT A Time of Change (Gartner)
bull Rise of tablets
rdquo 80 of businesses will enable workforce on tabletsrdquo
bull BYOD CYOD
rdquoBy 2014 90 of organizations will support corporate applications
on personal devicesrdquo
bull Enterprise stores
rdquoBy 2015 60 of organizations will use private app stores to deliver
business apps on media tablets and smartphonesrdquo
bull Rise of social
rdquoBy 2015 10 of your online rdquofriendsrdquo will be nonhumanrdquo
bull Information Complexity
ldquoContext-aware computing is a game-changing opportunity for
enterprises and CIOsrdquo
Context - Next level of SOA (CODAGartner)
5
bull Changing needs of mobile worker
ndash Perceived Blurring of IT and Mobility
ndash Separation of rdquoWorkrdquo and rdquoHomerdquo
ndash Enterprise Mobility not just rdquoMobile
Officerdquo
bull How to access data easily via laptop
desktop PDA
bull Large IT vendor systems slow to adapt
ndash Mobility requires a different approach
supporting rapid change
bull Lots of experimental projects
underway
ndash Need more cost effective route to
support mobility projects
Workforce Mobility Challenges
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
5
bull Changing needs of mobile worker
ndash Perceived Blurring of IT and Mobility
ndash Separation of rdquoWorkrdquo and rdquoHomerdquo
ndash Enterprise Mobility not just rdquoMobile
Officerdquo
bull How to access data easily via laptop
desktop PDA
bull Large IT vendor systems slow to adapt
ndash Mobility requires a different approach
supporting rapid change
bull Lots of experimental projects
underway
ndash Need more cost effective route to
support mobility projects
Workforce Mobility Challenges
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
6
Construction Industry Challenges and Objectives
Customer Employees Project
Delivery
Reliability and Dependability
Safety Value and
Sustainability
Mobility Solves Workforce Challenges
Apps for third party service providers proactive customer information dashboards
Make it easier to collect distribute and communicate data automatically and proactively eg Defect reporting M2M Apps
Communication between (nearest) colleagues and contractors police lone worker ldquoemergency buttonrdquo mass communication site policy permits
Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact
Social media integration Training apps collaboration proactive information flexible rostering eg site diary
Record taking supply chain communication apps for temporary employees and subcontractors collection of data and reporting shared project visibility
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
7
Construction Appstore
bull Site Procedures
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
8
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
9
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
10
bull Platform vs Silos ndash taking control
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but it will be
costly to let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have one
chance to impress your end-users get it
right from the start
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
11
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
12
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
13
bull Involving end-users as early as possible in
design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
14
MobiCloud Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
15
MobiCloud Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
16
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
17
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
18
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
19
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
Building the Ecosystem
Membership
Type
Acceptance Criteria
Community
Membership
This will be open all individuals or companies that express an interest and
provide a valid email address They will be added to the
ecosystemmobicloudprojecteu list and receive all public notifications
about the project
Early
Adopter
Program
This will be open to developers or customers that express an interest and fill
a simple survey form to describe their goals in joining the program Upon
joining they will receive an account in the MobiCloud Showroom where they
can test specific demo applications They will also receive access to the
MobiCloud SDK and documentation without any dedicated support
Associate
Member
Program
This will be open to individuals or companies that express an interest in using
the MobiCloud infrastructure to run their own pilots and pay a yearly fee
Upon joining they will receive access to the MobiCloud SDK and the
MobiCloud certification training Upon successfully completing the training
they will be listed as certified developers or certified system integrators in the
MobiCloud Store website
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
Mobile cloud applications for field engineers Costains experience deploying tablet-based solutions in the field
Katie Swanick Costain
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
23
bull Costain Overview
bull Current Solutions and Challenges
bull Construction Appstore and Mobility Transformation
bull Site Diary Application
Agenda
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
24
bull Global engineering solution provider
bull Predominantly construction (60) consultancy (25) care and
maintenance (15)
bull Currently 5000+ employees
bull Record future order book of pound29bn
bull Multi award winning
ndash Top 100 admired companies
ndash Contractor or the Decade
ndash British Construction Industry Award for best practices
Costain
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
25
Costain Expertise
Highways
Nuclear
Airports
Education
Water
Rail
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
26
Current Challenges
bull Engineers and supervisors ndash considerable time spent on site on a
day to day basis
bull Long working days
bull Considerable amount of paperwork associated with site activities
bull Health and Safety (SHE) quality asset management quantity
surveying materialplant site diaries
bull Inefficient time spent between site and office
bull Lack of real-time data leading to inaccuracies in records
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
27
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trial and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
29
Construction Appstore
bull Site Procedures and Checklists
bull Project Processes including work
assignment sign-off and quality
auditing
bull Business Processes
bull Incident Management and
Reporting
bull Automation and Management of
Safety Permits
bull Management of Assets
Construction
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
30
Site Diary
UK Construction News ldquoThe average value of construction disputes in the UK has risen to pound65M
[SEK 70M] while they have become more time-consuming taking an average of 87 months to
resolverdquo
Problems with Todayrsquos Site-Diary
bull Inaccuracy of data events not being recorded in real time
bull Separation of evidence - photos and written records are stored and filed differently
bull Project delays due to difficulties locating historical data
bull Lost or damaged records from existing paper based and non-centralised data
storage approaches
Source httpwwwcnpluscouknewsuk-construction-disputes-becoming-longer-and-
more-costly8630916article
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
31
Current Paper Solutions
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
32
Site Diary User Case
bull Simple capture recording and review of detailed reports
bull Pictures can be attached to events and act as important confirmation of
activities
bull Using context information entered into the site diary is simplified
using pre-configured choices ndash for example events are categorized
using flags and drop down menus
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
34
Events timeline
10242013 Copyright Appear 2012 34
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
35
Change date
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
36
New event (14)
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
37
New event (24)
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
38
New event (34)
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
39
New event (44)
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
40
Web Back-end
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
41
bull Quantitative ndash Avoidance of Litigation
ndash Time Saved Recording
ndash Time Saved Searching
ndash Improved cost effectiveness of handling claims
ndash Improved oversight (accuracy) of subcontractor
billing
bull Qualitative ndash Avoidance of Litigation
ndash Safety
ndash Record quality
ndash Job Satisfaction
ndash Process Improvement
ndash Cultural Change
Site Diary ndash Cost Benefit Analysis
Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT
Source of saving Amount saved
annually
assuming 50
users
Time saved recording 30000 EUR
Time saved searching 46000 EUR
Improved cost effectiveness of
claims handling
590000 EUR
Total 666000 EUR
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
QampA
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
Site Diary Demonstration
4
3
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
Try Site Diary for 30 days free at bitlytrysitediary Join the MobiCloud Community wwwmobicloudprojecteu
