Epicor® Automotive Aftermarket

Add Powerful, Worry-Free eCatalogs, Estimating and Part Sourcing to Your Shop Management System

Integrated Service Estimator (ISE) is a Web-based solution that adds robust eCatalog and mechanical estimating capabilities to virtually any existing service chain system. As an integrated “add-on” module, ISE helps service chains quickly expand their range of services to include full mechanical repair without the cost of replacing their current shop system.

And, ISE provides access to the Epicor world-class parts, labor and jobs databases to help ensure the right service job is quoted accurately and efficiently.

State-of-the-art sourcing and eCatalog means no paper catalogs or phone calls• World-class parts, labor and jobs databases help ensure the right service job is

quoted accurately and efficiently

• Quickly find parts, labor, maintenance intervals and more by repair job,

keyword search, or categories and groups

Integrate with existing shop management systems• Launched from your work order screen, ISE opens a mechanical estimate with

the customer, vehicle, user, and store information already populated

• All parts, labor and pricing information generated in ISE are automatically transferred to the Shop Management system where the invoice can be completed

Worry-free maintenance and updating• Cloud-based application is hosted in a state-of-the-art data center

• All data and software updates are performed online and automatically. And no monthly DVDs to load!

Product features• 100% Web-based application is intuitive and easy to use

• Epicor PartExpert®— More than 4.8 million parts from over 3,900 manufacturers

Integrated Service Estimator™

Bene�ts

• Connect with eCatalog and mechanical estimating

• Access parts, labor and jobs databases to quote jobs accurately

• Integrate with existing shop management systems

• Hosted, cloud based application for worry-free maintenance and updating

Latin America and Caribbean

Blvd. Antonio L. Rodriguez #1882 Int. 104

Plaza Central, Col. Santa Maria

Monterrey, Nuevo Leon, CP 64650

Mexico

Phone: +52.81.1551.7100

Fax: +52.81.1551.7117

Australia and New Zealand

Level 34

101 Miller Street

North Sydney NSW 2060

Australia

Phone: +61.2.9927.6200

Fax: +61.2.9927.6298

Asia

238A Thomson Road #23-06

Novena Square Tower A

Singapore 307684

Singapore

Phone: +65.6333.8121

Fax: +65.6333.8131

Europe, Middle East and Africa

No. 1 The Arena

Downshire Way

Bracknell, Berkshire RG12 1PU

United Kingdom

Phone: +44.1344.468468

Fax: +44.1344.468010

Worldwide Headquarters

San Francisco Bay Area

4120 Dublin Boulevard, Suite 300

Dublin, CA 94568 USA

Toll Free: +1.888.448.2636

Direct: +1.925.361.9900

Fax: +1.925.361.9999

Contact us for more information on Epicor Products and Services

About EpicorEpicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.

• Cover-to-Cover™—Catalog enhancement that lets users instantly view a wealth of manufacturer data directly from the parts lookup screen, including product images, specifications, OE references, installation instructions, warranty information, technical service bulletins (TSBs), material safety data sheets (MSDS), and much more

• LaborExpert™—Aftermarket flat rate labor guide based on Mitchell 1®

• Repair Jobs—The Epicor database of hundreds of popular repair and maintenance services mapped to parts, labor operations, vehicle specifications, fluids and more allows you to quickly locate everything you need for a particular repair operation in just a few seconds

• Integrated Ordering—Provides access to the vast network of Epicor suppliers

• Custom Parts or Labor—Add custom parts or labor to an estimate or to a particular job on the estimate

• Individual Shop Administration—Each individual location

can have its own settings such as labor rates and pricing matrix

Full access to additional part and vehicle information• Interchange®—An expanded cross-reference parts database

for PartExpert

• Access over 22 million up-to-date listings for both Original Equipment Manufacturer (OEM) to aftermarket and aftermarket to aftermarket interchanges

• Expand coverage to include passenger car, light truck, medium or heavy-duty truck, small engine, marine, motorcycle, agricultural, industrial, and recreational applications

• Tire by size is available for most tire manufacturers

• Vehicle specifications—Fluid types, fluid capacities, torque specifications, fitting and plug sizes, spark plug gaps, ball joint tolerances, rotor discard measurement, and more.

• ServicePlus™—A database of OEM recommended scheduled maintenance intervals

• Access OEM service intervals for both routine and severe service maintenance schedules

• Sell additional, high-margin maintenance service

• Print the list of maintenance services for any vehicle mileage interval

• Vehicle Identification Number (VIN)—An advanced VIN decoding technology resolves year, make, model, engine and most vehicle-specific characteristics including: body style, transmission, 2WD/4WD/AWD, ABS, and more, eliminating the guesswork and extra time involved in traditional, application-style look-up

The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, April 2013. The usage of any Epicor software shall be pursuant to the applicable end user license agreement and the performance of any consulting services by Epicor personnel shall be pursuant to applicable standard services terms and conditions. Usage of the solution(s) described in this document with other Epicor software or third party products may require the purchase of licenses for such other products. Epicor, Business Inspired, the Epicor logo, Integrated Service Estimator, PartExpert, Cover-to-Cover, LaborExpert, Interchange, and ServicePlus are registered trademarks or trademarks of Epicor Software Corporation in the United States, certain other countries and/or the EU. Mitchell 1 is either a registered trademark or trademark of Mitchell Repair Information Company, LLC. in the United States and/or or other countries. All other trademarks mentioned are the property of their respective owners. Copyright © 2013 Epicor Software Corporation. All rights reserved.

+1.888.463.4700 automotive.marketing@epicor.com www.epicor.com

Integrated Service EstimatorEpicor Automotive Aftermarket