Insurance Sector Joint Value and Case Studies · 2016-03-11 · SAS Value Proposition SAS and...

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Insurance Sector

Joint Value and Case Studies

November 2015

Accenture and SAS The Best in the Business

> Positioned in the leaders quadrant for Advanced

Analytics Platforms and Business Intelligence and

Analytics Platforms (Gartner, Feb 2015)

> Consistently rated as a leader in Gartner’s Magic

Quadrants (across 9 categories)

> Used at more than 70,000 sites in over 134 countries

> 91% of the top 100 Fortune Global list 2014 make use

of SAS®

Accenture’s business solutions, powered by SAS’ pioneering analytics, help clients

advance on the journey to ROI

> Positioned in Leader’s Quadrant for Business Analytics

Services (Gartner, Sep 2015)

> Named leader in the Business Intelligence Services in

Asia Pacific by Forrester (Q4- 2013)

> One of the largest global providers of BI services

> Market leader in the area of consulting and

implementation


Accenture - SAS Partnership

> 15 year strategic alliance

> CEO to CEO commitment

> 2,500+ SAS-trained

delivery consultants

> 12 joint offerings

> 12+ Accenture centers

with SAS expertise

> 250+ projects

completed

> New commercial

models and flexible

pricing

Shared Vision

Analytics and Big Data

High Performance Computing

Cloud

Internet of things

State of the Art Technology Labs


1300+ insurance companies worldwide use SAS

SAS and Insurance


Creating the Analytical Insurer

SAS and Insurance


SAS Value Proposition

SAS and Insurance

More granular pricing = 2 to 4 % improvement in Combined Ratio

Avoid poor risks = 1 to 3%

improvement in Loss Ratio

Reinsurance Analysis = 0.2 to

0.5% improvement in U/W Expenses

Fraud rates reduction by 2 to

5%

Recoveries increase by 3 to

6%

Marketing campaigns ROI

increase by 10 to 15%

3 to 5 times increase in

response rates

Lapse rates reduced by 20 to

25%

Capital allocation decrease by 1%


SAS provides Approachable Analytics – Bridging the gap between IT and

business

SAS and Insurance Approachable Analytics


Scalable to all your data

Interactive and Visual Reporting

Analytical Data Exploration

Analytical Modeling

Approachable Analyticswith SAS

®

Approachable Analytics removes the barriers of traditional approaches


Scarcity of analytical skillsThe need to grow analytical talent from within

Disjointed, inefficient workflowHow can you fail fast & learn to refine quickly

Tools that aren’t right for the jobLearning curve to create, share and collaborate


Approachable Analytics – What does SAS provide and look like today?


Influence Relationships

ContributionsData driven

exploration

Eliminating

guesswork with

predictive analytics

Increased

understanding


SAS and Accenture – Joint Market Offerings for Insurance

Claims Fraud Detection

• Reduces total claims cost by 1-

3%

• On site or managed service

• 8 joint projects completed

Solvency and Risk Management

• Move beyond compliance to

capital optimisation

• Standard risk models and

reports


Customer Intelligence

• Integrated Marketing and Cross

Channel Campaign Management

• Onsite or managed service


Profitability Management

• Activity level management and

optimisation for cost transparency,

process efficiency, customer, and

product profitability analysis

• On site or managed service

• 2 joint wins in Insurance, 8 overall


Joint Success Story RSA Insurance

Client Background Solution

Situation Client Benefits

The company is one of the leading non-life insurers

in Ireland with over 700.000 customers and provides

insurance solutions for commercial and personal

customers

Phase 1: build a pilot that uses business rules, anomaly detection and social

network analytics to develop a fit-for-purpose fraud model, based on SAS

Fraud Framework

Phase 2: ‘pilot-to-production’ phase, to transition the Pilot solution, with some

modifications, to production

Phase 3: Managed Service by Accenture: running and ongoing maintenance &

enhancement of the analytics solution, including refinement of model based on

ongoing results and new fraud trends

Accenture teamed with SAS to deliver the business case and all three phases

of the project.

The solution is based on SAS Fraud Framework.

Fraud detection at the client was primarily a manual

process, with some automated tools to support motor

claim handlers

Accenture was engaged by the client to deliver a

Claims Fraud Analytics pilot across their motor book

to determine the uplift in fraud savings that analytics

would enable

The analytics solution implemented delivers benefits in the range of 1-3%

of total claims costs

Business case results indicated a significant uplift in fraud savings could be

achieved.

Reduction of noise (‘false positives’) and better documentation of rules

breached lead to better efficiency and effectiveness of claim investigators.

The Managed Service model allowed for immediate deployment and access to

key skills. It is comprised of software, hosting and skilled resources.


Accenture and SAS Claims Fraud Wins

Client Country Product Topic Engagement Year Comment

SBM – consortium Turkey SAS Fraud Framework Claims fraud Accenture primes 2014

Pacifica, part of CA France SAS Fraud Framework Claims fraud SAS primes 2014 SAS took an ACN consultant on the

project for 20 days

National Insurance Greece SAS Fraud Framework Claims fraud Accenture primes 2014

Ageas Portugal SAS Fraud Framework Claims fraud

Managed Service

2014

Accenture runs a claims processing BPO

in Portugal on behalf of several insurers,

and this SAS-based fraud service is

delivered on top of that

Tranquilidade “ ” “

Logo “ “ “

Generali “ “ “

RSA Ireland SAS Fraud Framework Claims fraudManaged Service 2011


Our Team Key Contacts

SAS

Remco den Heijer ([email protected])

Joe Hegarty ([email protected])

Brian O’Rourke ([email protected])

Ron Fonseca ([email protected]

Eric Kong ([email protected])

Steven Smith ([email protected])

Cynthia Rowe ([email protected])

Accenture

David Schwartz ([email protected])

Edel Lynch ([email protected])

We have a strong global team ready to support you

Global and EALA:

UKI:

Americas:

APAC:

Offerings:

Enablement:


mailto:[email protected]









Insurance Sector Joint Value and Case Studies · 2016-03-11 · SAS Value Proposition SAS and...

Documents

Transcript of Insurance Sector Joint Value and Case Studies · 2016-03-11 · SAS Value Proposition SAS and...