Insurance Coordinator

Survey

Comments and

Suggestions

Comments and Suggestions Given by Insurance Coordinators on the Spring Training Survey

Insurance Coordinator

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Comments and

Suggestions I use the web enrollment/changes anytime I can. Not only is the information transferred more quickly, but I have instant access to any information I need on the employee enrollment.

Insurance Coordinator

Survey

Comments and

Suggestions I go over the OSEEGIB Insurance Coordinator and Web Enrollment Manuals every year. I also use the FAQ's webpage because it is very helpful.

Insurance Coordinator

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Comments and

Suggestions

I utilize the IC Web Support help desk when using the web for transactions. I keep a notebook with questions or problems I have had in the past and how to handle them. If the problem ever comes up again, I just go back to the 'diary‘.

Insurance Coordinator

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When an employee leaves my school to go to another district I send a copy of their coverage with them along with the termination date. That really helps the new school get them set up.

Insurance Coordinator

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I make myself a note to update employee's premiums after I had made changes on the web.

Insurance Coordinator

Survey

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If possible, I make copies of the Option Period Enrollment/Election forms before I distribute them to my employees.

Insurance Coordinator

Survey

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I keep all documentation in a secure place that is easily accessible. I get all the documentation regarding new enrollments, Option Period changes, & any midyear changes before submitting. I never act on a verbal change request ever!

Insurance Coordinator

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Go to a Pre-Retirement meeting. You will learn more than you think. I did.

Insurance Coordinator

Survey

Comments and

SuggestionsI feel that as an Insurance Coordinator my job is to help the members if at all possible. Sometimes that means just listening to their problems and then giving them directions where to go with their specific issues.

Insurance Coordinator

Survey

Comments and

Suggestions I received COBRA information from one of the Insurance Coordinators at the meeting that was very helpful. She was a great resource in that area.

Insurance Coordinator

Survey

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I use the IC website often. I always check to make sure I am using the most up-to-date form.

Insurance Coordinator

Survey

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Suggestions When the January Option Period changes come around I go in and run an updated billing. This helps to alleviate mistakes and make sure I have the correct premium amount for each employee.

Insurance Coordinator

Survey

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I make sure to check the back of all forms to make certain that they are signed and to see if there are any changes for dependents.

Insurance Coordinator

Survey

Comments and

Suggestions I always email my Member Service Representative. She answers quickly and I have the response in writing so I can explain it back to the employee.

Insurance Coordinator

Survey

Comments and

SuggestionsI have the name and number of Member Services Representative next to my phone so it is alwayshandy!

Insurance Coordinator

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I like taking the surveys becauseI know my opinion will be heard!

Insurance Coordinator

Survey

Comments and

Suggestions The quarterly newsletter ‘The Coordinator’ is a great place to get up-to-date information and suggestions for Coordinators. I read it every time it arrives.

Insurance Coordinator

Survey

Comments and

Suggestions I use a highlighter on the forms I give to employees to point out specific areas of interest, like where to sign, and write the due date at the top!

Insurance Coordinator

Survey

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Suggestions

I write down good suggestions I hear from other Coordinators at the meetings so I can use them when I get back to work!

Insurance Coordinator

Survey

Comments and

SuggestionsDo you have an instructive suggestions that you would like to share with other Insurance Coordinators?

Look for a place to leave your suggestions in the online survey!