Insurance and Care NSW | icare - Lifetime Learning LMS · 2018-05-01 · 4 Lifetime Learning LMS -...

Lifetime Learning LMSUser Guide

Lifetime Learning – User Guide

Lifetime Learning LMS - User Guide2

This step-by-step guide will take you through the Lifetime Learning LMS

Introduction to Lifetime Learning 3

Registering for Lifetime Learning 6

Logging in 9

Personal Learning Plan 10

The Navigation List 11

Accessing eLearning 12

Completing eLearning 13

Face-to-face workshop registration 15

Workshop approval and pre-learning 17

Workshop confirmation and cancellation 18

Workshop non-approval and waiting list 19

Calendar 20

Forgotten Password 21

Updating Personal Details 25


Lifetime Learning Introduction

What is Lifetime

Learning?

What is learning?

Lifetime Learning is the name of our new

learning management system (LMS), where we

will deploy learning available to Lifetime Care

service providers and other partners.

Learning within the context of Lifetime Care and

this system is a set of resources, which can be

used to develop knowledge and skills. These

resources can be eLearning, face-to-face

classroom learning, webinars or conferences.

Who uses Lifetime

Learning?

Lifetime Learning is currently aimed at our

approved Case Managers and service providers

working with participants, but ultimately any of

our partners will be able to register and complete

learning.

Why are we using an

LMS?

In order to deliver learning activities in the most

effective and consistent way, we are using the

LMS as a tool to offer eLearning as well as for

registration for other learning opportunities



What resources are in

Lifetime Learning ?

Lifetime Learning has a set of 5 learning

resources on Lifetime Care’s person-centred

approach. It also has our face-to-face

workshops for service providers

Who does learning?

Learning should be completed by approved

Case Managers and service providers working

with Lifetime Care participants. Other partners

may also be interested in completing learning

to increase knowledge about the Scheme.

What format are the

resources?

eLearning and face-to-face. As time goes by

further learning resources (eLearning, face to

face, webinar) will be added.

Why eLearning?

The eLearning provides you the flexibility to

complete the learning resource at your own

pace using multiple devices, including PC or

tablet.



Can I access the

eLearning on a Mac?

The eLearning is made in Articulate Storyline

software. This should run on a Mac computer.

If you have any issues, please email

[email protected]

Can I access the

eLearning on a tablet

device?

You will need to download the free Articulate

Mobile Player app from the App Store (iPad) or

Google Play Store (Android). However,

Articulate does not officially support Android

devices or browsers so the content may not

fully work on some mobile devices.

https://community.articulate.com/series/14/articl

es/installing-the-articulate-mobile-player-app

What about if I have

trouble accessing

Lifetime Learning?

Lifetime Learning works best with the latest

web browser and Flash installed. You can click

on the link below to check you have the latest

version installed.

http://lifetimecare.interactiontraining.net/readyf

orpulse.html

http://lifetimecare.interactiontraining.net/readyforpulse.html


1 Go to the registration page:

http://lifetimecare.interactio

ntraining.net/Registration/

2 Enter your personal details

including your email

address (this is used for

logging in later) and your

first and last name(s)

Register

Registering for Lifetime Learning

If you are new to Lifetime Learning, the first step is registering by following

the process below:

http://lifetimecare.interactiontraining.net/Registration/


1 Choose your role/relationship

with Lifetime Care (from the drop

downs), including your Primary

role/relationship and Secondary

and Tertiary (if applicable)

2 Enter further details including

your primary speciality/injury type

(you can only choose one), your

Organisation/Workplace type

(you can only choose one) and

your Organisation/ Workplace

name (free text)

3 Finally, enter your Home Location

(city e.g. Sydney or nearest city if

regional e.g. Tamworth), Phone

Number, and click ‘Register’

NB Filling out this information will

help Lifetime Care offer learning

events that are relevant to your

role/s and notify you about

learning events in your location

Register



1 Click on the link in the email to

go to the Login page

2 Enter your email address and

the temporary password

provided in the email and click

‘Login’

3 You then be prompted to enter

your new password, confirm it

and then click ‘Change’

Login

Once your registration is successful, you will receive an email from

[email protected] with your log in details. A sample email can be

seen below right:


mailto:[email protected]

1 Enter your email address

2 Enter the password and click

‘Login’

Logging in

You will be logged in to the main navigation page, with the following menu at the top of the page:

Login

Users that have already registered can log in at http://lifetimecare.interactiontraining.net/

If your screen looks different to this, please try updating flash by clicking on this link:



http://lifetimecare.interactiontraining.net/


Forgot Password

Personal Learning Plan

The screen displayed when you first log in is your Personal Learning Plan. This screen

provides access to learning items via the tabs below the icon in the top left of your screen

Personal Learning Plan

provides you with access to

learning that has specifically

been assigned in a learning plan

as relevant to your

role/relationship with Lifetime

Care

All My Learning provides you

with access to all eLearning and

other learning assigned to you,

such as any face-to-face (Event)

learning that you are scheduled

to attend



Forgot Password

The Navigation List

The main interface buttons can be seen by clicking the icon next to the Logout button. The

Home button will only be displayed when you move away from your Personal Learning

Plan and will take you back to the Personal Learning Plan page.

▪ The Calendar highlights past, tentative and confirmed

future learning events

▪ Resources displays any items that need to be

completed or reference materials

▪ Favourites provides access to learning modules that

you have rated

▪ Role Requirements provides access to data reflecting

the learning you have completed against the

requirements of a specific role (if assigned)

▪ Achievements displays your learning completions

▪ Surveys shows surveys that may need to be

completed after completing learning

▪ The Messages tool operates in much the same way

as conventional email, where you can send and

receive messages with the LMS administrator

▪ Questions and Answers is a collaborative forum,

allowing learners and experts to share knowledge

▪ Settings allows you to update things such as your

default view and password



Forgot Password

Accessing eLearning

To access the eLearning, follow the steps below:

1 Click on the eLearning from your

personal learning plan and the

module will launch. You may need

to maximise the screen to full view

2 Select the “Next” button or down

arrow dependent on which

module you have accessed to

commence the eLearning

Accessing eLearning



Forgot Password

Completing eLearning

1 If you need to close the eLearning

module before completing it, just click

the cross in the top right of the

browser window

2 When you return to complete the

eLearning, launch the module and it

will either ask if you want to resume

where you left off – click ‘Yes’ or it will

automatically take you back to the last

screen you were on

3 When you get to the last screen, you

need to click ‘Finish’ or ‘Save and Exit’

for the module to show as completed

in Lifetime Learning


Each eLearning module should take between 10 - 20 minutes to complete, not including

any additional reading or resources you choose to complete.



Forgot Password


1 If you have followed the previous

steps, completed eLearning will

show as greyed and 100%

complete in your learning plan. If it

is not showing as greyed, go out of

the Learning Plan screen and then

click back to reset it and it should

show as greyed

2 You can then move on to the next

eLearning module

3 If you click on a resource or web

link in the Resources tab, the

eLearning may minimise to the

bottom of your screen

4 To get the eLearning back, just click

on your web browser in the task bar

to bring it back up




Forgot Password

Face-to-face workshop registration

1 Workshops that are relevant to your

role should be available in your

personal Learning Plan

2 Click on the workshop you wish to

attend (e.g. FIM) to see the

available dates in your area

3 If you can’t see a workshop in your

Learning Plan, you can try using the

Search function in the top menu bar

to find it e.g. case management

below

Finding workshops



Forgot Password

Face-to-face workshop registration

1 Once you have clicked on a workshop,

you will then see a menu with the

workshop dates on the left side, and

workshop description on the right side

2 If there is a date in a location that suits

you and places available, click on that

event and click Request to request a

place

Registering for workshops

3 If there are no places available, or no

dates scheduled yet, you can request to

be added to the waiting list by choosing

‘Add me to the Waiting list’

4 The course manager will approve your

place in the workshop (or on the waiting

list) if appropriate



Forgot Password

Workshop approval and pre-learning

1 If your request is approved to attend

a workshop, you will receive a

message confirmation in Lifetime

Learning. You will also receive a

message to your personal email

that includes an invitation with the

workshop details that you can

download to your personal calendar

2 If there is any eLearning you need

to complete before a workshop, it

should be in your Learning Plan. If

there are any other resources (e.g.

pre-reading) assigned to you they

can be found in Resources in the

Navigation menu

Approval and pre-learning



Forgot Password

Workshop confirmation and cancellation

1 You will receive a confirmation

message in Lifetime Learning and

to your email a 1-2 weeks before

the workshop, as well as a reminder

to complete any pre-learning

2 If you have any dietary

requirements, please notify the

course manager by replying to the

confirmation message

Confirmation and cancellation

3 If you cannot attend a workshop you

are registered for, please cancel

your request in Lifetime Learning.

From the All My Learning tab, click

on the workshop and then choose

‘Cancel Attendance’ on the left

4 You will be asked if you would like

to request a different date – choose

OK to select another date (if

available) or Cancel



Forgot Password

Workshop non-approval and waiting list

1 Your request to attend a workshop

may be declined if it is not

appropriate e.g. if you are not an

approved Case Manager and you

request to attend the Case

Management workshop, or you are

not a Lifetime Care service provider

2 If your request is declined, you will

receive a standard message in

Lifetime Learning and your personal

email. The course manager will also

email you with additional

information to explain why you were

not approved

Non-approval and waiting list

3 If you have requested to go on a

waiting list for a workshop and a

place becomes available you will

receive a message in Lifetime

Learning and your personal email

that you have been enrolled in the

workshop. If you cannot attend,

please reply to the course manager

or cancel your attendance



Forgot Password

Calendar

1 The calendar can be found under

the main Navigation menu

2 My Calendar on the left shows

workshops you are registered to

attend as well as any eLearning you

need to complete by a specific date

3 All Calendar on the right shows all

the workshops in the Lifetime Care

training calendar

4 You can also register for workshops

by selecting them from All Calendar,

or Cancel attendance by selecting

from My Calendar

Calendar



Forgotten Password

1 From the Login page

http://lifetimecare.interactiontraining.net

/click ‘Forgot Password?’

2 The Forgot Password Form will open,

enter your email address and an email

will be sent with a password reminder,

and you will be required to log in again

and change your password

Forgotten Password

If you have forgotten your password, simply follow the steps below. You do not need to

contact Lifetime Care or the System Administrator.


http://lifetimecare.interactiontraining.net/

Forgotten Password

1 Enter your email address

2 Enter your password and click

‘Login’

3 The Change Password screen will

appear

Forgotten Password

Below is a sample of the email that will be in your inbox.

Click the link to take you to the Login Page


Updating Personal Details

Existing users can update their personal details at any time by going to the registration page:


1 Select ‘Edit My Details’

2 Enter your email address and

password and click ‘Login’

Updating Details



Updating Personal Details

1 Edit relevant information and click

‘Update’

2 On the Update Successful screen

click ‘Login Now’ to login

Updating Details


End of Lifetime

Learning LMS User

Guide


Insurance and Care NSW | icare - Lifetime Learning LMS · 2018-05-01 · 4 Lifetime Learning LMS -...

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Transcript of Insurance and Care NSW | icare - Lifetime Learning LMS · 2018-05-01 · 4 Lifetime Learning LMS -...