Instructor orientation 2014

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Washington Area Bicyclist Association Bike Education LCI Meeting “February” 2014

Transcript of Instructor orientation 2014

Page 1: Instructor orientation 2014

Washington Area Bicyclist Association

Bike Education

LCI Meeting“February” 2014

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WABA Bike Education1. Welcome!2. Information for Instructors3. 2013 Season in Review4. The New Year5. So You Want to be a Lead Instructor?

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1. Welcome!

Executive Director

Education Staff

LCIs

WABA’s Adult Education Programs

City/County StaffLAB

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The Education Sweet Spot

WABA’s Goals

City/County’s

Expectations

League’s Requiremen

ts

Adult Bike Education

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What are WABA’s Education Goals?

• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?

– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?

WABA’s Goals

UsabilitySafety

CommunityAdvocacy

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Education CoordinatorDaniel Ryan Hoagland

• English major• Worked at WABA since March, 2010• LCI since November, 2010 (#3011)• Education Coordinator since May, 2012• Grew a beard, January 2013• LCI Coach since March, 2013

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2. Information for Instructors

• Classes & Season scheduling• How to Sign up to Teach a Class• Communication Tools• Roles & Expectations• Invoicing & Payment• Paperwork

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Classes & Season Schedule• Spring– April through June

• Summer– July & August

• Fall– September through November

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Spring Schedule• Sign-ups go live as soon as schedule is final

– Create an account: www.signupgenius.com– Limit 2 Sign-ups per Instructor for 2 weeks– Unlimited sign-ups thereafter

• City Cycling for Instructors– I will teach, you will be students!– Tues-Thurs, March 25-27, from 6pm to 7:30pm

• Instructor Happy Hour, Friday 4/4 @ 5:30pm• First class: Saturday, April 5th

• Last class: Sunday, June 15th

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Classes & Season ScheduleTwo Types of Classes (for now)

Adult Learn to Ride• For Non-cyclists only

• 75% (or better) success rate• National media attention

• 594 people on “waitlist” as of today

City Cycling• For cyclists of any skill level

• Two separate “tracks” in every class:• Intro to City Cycling• Confident City Cycling

All Classes• 3.5 hours of Instructor time

• Subsidized, $10 placeholder fee• 5:1 Student:Instructor ratio

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Intro & Set Expectations

Helmet Fit

ABC Quick Check

Intro to City Cycling

Starting/Stopping

Shifting

Scanning

Signaling

Control Drills Recap

Quick Stop

Rock Dodge

Instant Turn

0:60

Break

City Cycling Schedule

Trail Ride Road Ride0:50

Tire Change/Locking Demo/Other

Outro & Next Steps

0:10

0:10

0:10

0:10

0:10

0:15

Confident City Cycling

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How to Sign Up to Teach a Class

Season schedule is confirmed & posted

1-2 months

Invitation goes out through signupgenius

1-2 months

For 2 weeks: Limited sign ups allowed

1-1.5 months

After 2 weeks: Unlimited sign ups!

<1 month

Prior to your signup, you will be reminded

by signupgenius2-3 days

Show up and teach!

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Communication ToolsFrom WABA• Email – an address that you check often• Phone & Text - cell phone number w/minutes• Signupgenius.com – check spam folder

From other Instructors• Know who you are scheduled with• Use the Contact Info sheet to get their emails and phone

numbers

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Communications ToolsFeedback & Reporting• Improve the program!• Improve the experience for students!• Improve yourselves!• Improve WABA!

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Communications ToolsFeedback & Reporting

Instructor Review Form: To provide you feedback from the Lead Instructor on your performance, abilities, and areas for improvement.

Post-class Survey: To provide WABA with your opinions and (constructive) criticism.

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Roles & ExpectationsYour Expectations of Lead Instructors

• Professional demeanor• Clear expectations• Prompt & accurate communication• Prompt & accurate payment*• Effective supervision• Responsibility for classes• Logistical support

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Roles & ExpectationsLead Instructor Expectations of You

• Be on-time & ready to teach (not parking, changing, eating, etc.)

• Be professional in speech, attitude, and dress• Be prepared with a working bike, helmet, & any gear, food, etc.

you need for the class• Know the Material: drills, routes for rides, techniques, etc.• Prompt (and if possible, pre-emptive) communication• Have your paperwork in order

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How We Teach• We all teach the same material• The way we teach it MATTERS• Who the teacher is MATTERS

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Things to Avoid?• Jargon

– Use a context that novice cyclists can understand and relate to• Spandex/Lycra

– Yes, it has its place. Demonstrate that bicycling can be “normal” and normalize the way we bike

• Scaring students– Emphasize positive aspects (especially for trails students)– Save the “risk” and “crash” conversations for later– We bike because it’s fun and convenient so communicate it that

way

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Remember WABA’s Education Goals?

• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?

– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?

WABA’s Goals

UsabilitySafety

CommunityAdvocacy

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Paperwork• Policies form• Tax forms• LCI Status• LCI Insurance Requirements– Must be an LCI in good standing– All participants must sign waiver– Must cover LAB Need to Know

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3. 2013 Season in Review2013 Adult EducationTotal Classes: 35Student Capacity: 825Total Attendance: 384 (47%)Average Students/Class: 11

2013 Adult Learn to RideTotal Classes: 13Student Capacity: 275Total Attendance: 213 (77%)Average Students/Class: 16.4

2013 City CyclingTotal Classes: 22Student Capacity: 550Total Attendance: 170 (31%)Average Students/Class: 7.7

By JurisdictionDC: 10 – 250 – 102(10.2%) - 10.2Alex: 10 – 200 - 93(47%) - 9.3Arl: 8 – 200 – 106(53%) – 13.3MoCo: 5 – 125 – 39(31%) – 7.8

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4. The New YearChanges & Improvements• Ideas for increasing attendance at City Cycling

classes?• Ideas for new & expanded programs?• Ideas for better coordination & community?

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Changes & ImprovementsThe City Cycling Attendance Problem

People who know about WABA classes.

People who want or need to become more confident &

comfortable bicyclists.

The Problem

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Changes & ImprovementsIncreasing Attendance

• Incentives• Raffle for students• Handouts• Promotion• Partner organizations• Coupons galore• Flier blitzes

• Other• Instructors!• Calendars & Listservs• Alumni community• New Education events…

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Changes & ImprovementsNew & Expanded Programs

• More classes?• Seasonal riding• Group riding• TS 201-based class

• “Social” rides?

• Themed• Short & fun• Funnel riders to classes

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Changes & ImprovementsNew & Expanded Programs

• Your ideas?• What…

• Will be taught?• Is the hook?

• Who…• Is the target audience?• Are our partners?

• Where…• Will class be held?• Will we promote it?

• When…• Are the deadlines?

• How…• Do we message it?• Does it all come

together?• Why…

• Should people care?

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Changes & ImprovementsBetter Communication & Community

• Happy Hours• What times/locations

work for you?• Skillshares• Advocacy training• Public speaking• ???

• Instructor “fun” rides• Learn class routes• Your ideas?

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Thanks for ComingTime for a quick break

Then…

So You Want to Be a Lead Instructor?

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Lead Instructors• Non-WABA staff• Instructor with experience teaching with

WABA & independently• “Decentralizing”• WABA sign-off after observation

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Lead Instructors: How it Works

Teach WABA classes

Let us know you’re interested

Lead LCI observation & evaluation

Congrats, you’re a Lead LCI!

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Lead InstructorsResponsibilities• Run the class to WABA & League standards• Assist & coach other Instructors as needed• Responsible for all aspects of day-of class:

– Communication with Instructors– Resource for students– Emergencies– Logistics

• Not responsible for pre-class/post-class communication• Feedback tools

– Class report– Instructor Evaluations

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Lead InstructorsWhat I need from you:1. Short Interview2. In-class observation – we will arrange a time for you to run a

class while I observe3. Evaluation:

1. Knowledge of material2. Supervision & time management3. Preparation & logistics4. Emergency readiness