Counseling Gifted Children Kara Hodges, MS Mississippi State University July 20, 2010.
Instructions for Accessing the Hodges University … for Accessing the Hodges University Virtual Lab...
Transcript of Instructions for Accessing the Hodges University … for Accessing the Hodges University Virtual Lab...
TableofContents
Adding the VLAB as a Trusted Site ........................................................................................... 3
Accessing the VLAB using Windows 8 ..................................................................................... 5
Using Internet Explorer and Windows 8 to Access the VLAB ........................................... 9
Using Firefox and Windows 8 to Access the VLAB ........................................................ 15
Accessing the VLAB on Window 7 ......................................................................................... 18
Accessing the VLAB on a MAC .............................................................................................. 23
Accessing the VLAB on iPad/iPhone ....................................................................................... 29
Accessing the VLAB on a Droid .............................................................................................. 32
When launching a VLAB application you are prompted to save the .ica file. ......................... 34
The wrong client software has been installed ........................................................................... 34
Invalid Credentials .................................................................................................................... 34
Browser Security Settings ......................................................................................................... 34
Unable to Access data on your computer ................................................................................. 35
Applications Fail to Launch Using Firefox .............................................................................. 39
Accessing the Hodges University Virtual Lab
Adding the VLAB as a Trusted Site 3
AddingtheVLABasaTrustedSite Before logging in to the VLAB the first time add: https://vlab.hodges.edu as a Trusted Site.
1) Open the Control Panel and select: Internet Options
2) Go to the Security Tab, 3) Select: Trusted Sites and then click the Sites button.
Accessing the Hodges University Virtual Lab
Adding the VLAB as a Trusted Site 4
4) Type: https://vlab.hodges.edu
5) Click: Add
6) Click: Close
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 8 5
AccessingtheVLABusingWindows8
1) Open a browser and go to: https://vlab.hodges.edu
2) Type in your MyHugo username and password
3) Click: Log on
The first time you access the site, you will need to install the Citrix Receiver Client
4) Click the Box that you agree with the Citrix License Agreement
5) Click: INSTALL
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 8 6
When prompted to Run or Save the Citrix Receiver 6) Select: Run
The Citrix Receiver Installation Program will begin.
7) Click: Install
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 8 7
The Citrix Receiver Installation Program begins.
When the Citrix Receiver Installation Program has completed,
8) Click: Finish
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 8 8
When the Citrix Receiver installation has completed,
9) Click: Continue
You will automatically be taken to the VLAB Home Screen containing the Folders to the Applications
10) Double-click: on a Folder to open it.
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 9
UsingInternetExplorer andWindows8toAccesstheVLAB
In Internet Explorer, from the VLAB Home Screen,
1) Double-click on a Folder to open it.
2) Click on an Application to open it.
When using Internet Explorer a box will pop-up asking you to Open or Save the Launch.ica file.
3) Click: Save |
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 10
4) Save the Launch.isa file to your Desktop
5) Right-click: the Launch.ica file
6) Select: Open With
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 11
7) Click: More Options
8) Click: Look for another app on this PC
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 12
9) Navigate to: C:\Program Files (x86)\Citrix\ICA Client
10) Select: wfcrun32.exe
11) Click: Open then OK Your Application will now open
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 13
Back in Internet Explorer ,
12) Click on the Application you want to open. In Internet Explorer a box will pop-up asking you to Open or Save the Launch.ica file
13) Click: Open
Depending on your browser security settings, you might receiver a message like the following, if so,
14) Click: Permit use
Accessing the Hodges University Virtual Lab
Using Internet Explorer with Windows 8 14
Your selected Application will then open.
To avoid the pop-up box asking you to Open or Save the Launch.ica file every time you want to open an Application you can use Firefox.
Accessing the Hodges University Virtual Lab
Using Firefox with Windows 8 15
UsingFirefox andWindows8toAccesstheVLAB
Citrix Receiver Firefox Settings
Before logging in to the VLAB, in Firefox
1) Select: Options
2) Select: Add-ons
Accessing the Hodges University Virtual Lab
Using Firefox with Windows 8 16
3) Click on Plugins in the menu on the left side of the page
4) Change the Citrix ICA Client and the Citrix URL-Redirection Helper Plugin
5) From: Ask to Activate
6) To: Always Activate
Accessing the Hodges University Virtual Lab
Using Firefox with Windows 8 17
7) Login to the VLAB and Open the Application of your choice.
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 7 18
AccessingtheVLABonWindow7
1) Open a browser and go to: https:/vlab.hodges.edu
2) Type in your MyHugo username and password
3) Click: Log on
4) The first time you access the site, you will need to install the Citrix Receiver client a. Check the box to agree with the license agreement, and click INSTALL
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 7 20
6) Click: Run
7) Click: OK
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 7 21
8) After the Citrix Receiver finishes the installation, it will automatically take you to the home screen containing the folders to the applications
a. Click on a folder to open
b. Click on an Application to open it
Accessing the Hodges University Virtual Lab
Accessing the VLAB using Windows 7 22
9) Depending on your browser security settings, you might receiver a message like the following, if so, click Permit use
10) After you have used the applications, click on Log Off – Disconnect
11) Close your browser
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a MAC 23
AccessingtheVLABonaMAC
1) Open a browser and go to https://vlab.hodges.edu
2) Type in your MyHugo username and password
3) Click: Log on
4) The first time you access the site, you will need to install the Citrix Receiver client a. Click: INSTALL
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a MAC 24
5) Click: Save
6) Click: OK
7) Double-click the downloaded file
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a MAC 25
8) Click: Install Citrix Receiver.pkg
9) Click: Continue
10) Click: Agree
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a MAC 26
11) Click: Continue
12) Click: Install
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a MAC 28
14) After the Citrix Receiver finishes the installation, it will automatically take you to the home screen containing the folders to the applications
a. Click on a folder to open
b. Click on a program to open
15) After you have used the applications, click on Log Off – Disconnect
16) Close the browser
Accessing the Hodges University Virtual Lab
Accessing the VLAB using an iPad / iPhone 29
AccessingtheVLABoniPad/iPhone
1. Download Citrix Receiver from the AppStore
2. Open Receiver app, and tap Add Account
Accessing the Hodges University Virtual Lab
Accessing the VLAB using an iPad / iPhone 30
3. Do not type in the address, instead tap on Options and Select Manual setup
Accessing the Hodges University Virtual Lab
Accessing the VLAB using an iPad / iPhone 31
4. Fill in the following information
a. Address: https://vlab.hodges.edu b. Description: Optional c. Access Gateway d. Enterprise Edition e. Username: Your MyHugo username f. Password: Your MyHugo password g. Domain: ic
5. Tap Save
6. You should now be able to use the applications
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a Droid 32
AccessingtheVLABonaDroid
1. Download Citrix Receiver from the Google App Store 2. Open Receiver app and tap on Set up my enterprise apps
3. Fill in the following information
a. Address: https://xenapppoc.hodges.edu b. Type: Access Gateway c. Description: Optional d. Username: Your MyHugo username e. Password: Your MyHugo password f. Domain: ic g. Gateway Type: Enterprise Edition h. Authentication Type: Domain Only
4. Tap Add
Accessing the Hodges University Virtual Lab
Accessing the VLAB using a Droid 33
5. If you receive a message asking if you want to accept the certificate, tap Accept
6. You should now be able to use the applications
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 34
TroubleshootingConnectionIssues
WhenlaunchingaVLABapplicationyouarepromptedtosavethe.icafile.
1) Install the Citrix client. See the “How to install Citrix client” for instructions.
2) If you are certain you have the client installed, make sure you have
https://vlab.hodges.edu added as a trusted site. See the “Browser Security Settings” section for
instructions.
Thewrongclientsoftwarehasbeeninstalled
Opening the VLAB you get to the point where it says, "Allow", it won't load to the next step which is the
"welcome" and just goes in a continuous loop
1) Uninstall and reinstall the Citrix client.
InvalidCredentials
This error is typically caused by an incorrectly typed password or user name.
1) Enter your Student Username and Password (the same username and password you use
to access MyHugo).
BrowserSecuritySettings
The user is able to authenticate at the VLAB login page and the applications are available, but
the user sees the following warning in the Message Center:
Current browser security restrictions may prevent you from launching applications, or may
require your explicit permission to proceed. To launch an application successfully, save the
launch file if prompted and double-click the file to start the application.
This message appears only in Internet Explorer. Firefox and Chrome do not produce the warning.
If the user is able to connect to the applications, the message can be ignored.
If the user is unable to connect, the resolution is to add the site to the Trusted Sites list in Internet
Explorer:
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 35
1) In Internet Explorer, navigate to https://vlab.hodges.edu
2) Click Tools -> Internet Options -> Security tab.
Click the Trusted Sites checkmark icon and then click the Sites button. Confirm that the URL https://vlab.hodges.edu appears in the top box, and click the Add button.
3) Click Close and OK to return to the login screen. Log in.
UnabletoAccessdataonyourcomputerHow to Check the Citrix Receiver Security Settings
1) Log in to the VLAB (http://vlab.hodges.edu) and open Microsoft Word
When Word has opened……
2) Right-Click on the Citrix Receiver Icon in the Systray (down by the clock)
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 36
3) Select: Preferences
4) In Citrix Receiver Preferences Select: Plug-in status
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 37
5) Then Click on: Connection Center
6) Under Session Security make sure Full Access is set for: Files and USB/Other Devices
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 38
After you have made the changes….
7) Click: Close
Then
8) Click: OK
to exit the Citrix Receiver
Accessing the Hodges University Virtual Lab
Troubleshooting VLAB Connection Issues 39
ApplicationsFailtoLaunchUsingFirefox
1) Open Firefox 2) Select the Option Menu button 3) Select Add-Ons