Institutionalizing Assessment: Changing a Mindset Al Foderaro, Director Denise Schmidt, Associate...

Institutionalizing Institutionalizing Assessment: Assessment:

Changing a MindsetChanging a Mindset

Al Foderaro, Director Denise Schmidt, Associate Director

Career Services & Cooperative EducationCOUNTY COLLEGE OF MORRIS

Randolph, New Jersey

County College of MorrisCounty College of Morris 22

Academic Advisement

Admissions

Athletics

Campus Life

Counseling Services

Financial Aid

Health Services

Records and Registration

Women’s Center

PRESIDENT

VP of STUDENTDEVELOPMENT

AND ENROLLMENT

MANAGEMENT

Career Services andCooperative Education

Center for Academic Support and Enrichment

Center for Assess-ment and Learning

Center for Business and Technology

Center for TeachingExcellence

Educational Opportunity Fund

Headquarters Plaza

Learning ResourceCenter

Planetarium

School Relations

SSI/MSI

Youth Programs

AcademicDivisions:

Health and Natural Sciences

Business,Mathematics, Engineering & Technology

Liberal Arts

Accounting

AuxiliaryEnterprises

Budget andBusiness Services

Business and Finance Office

Information Systems

Plant and Maintenance

Purchasing

Security and Safety

Alumni Affairs

Community and College Relations

Institutional Research and Planning

Resource Development andGrants

Special Events

VP of ACADEMIC AFFAIRS VP of BUSINESSAND FINANCE

EXECUTIVE DIRECTOR

of COLLEGE ADVANCEMENTAND PLANNING

HUMAN RESOURCES


Training Approach for ImplementationTraining Approach for Implementation

Plans ImplementedPlans Implemented

Plans FinalizedPlans Finalized

Plans ReviewedPlans Reviewed

Department Plans DevelopedDepartment Plans Developed

Trained Additional Staff in all DepartmentsTrained Additional Staff in all Departments

Trained DirectorsTrained Directors


......The Assessment Loop…The Assessment Loop… What is it?What is it?

.

MissionMission

INTENDEDINTENDEDOUTCOMESOUTCOMES

FEEDBACK/ FEEDBACK/ CHANGECHANGE

METHODS OF METHODS OF ASSESSMENTASSESSMENT

ObjectivesObjectives

Programs and ServicesPrograms and Services


ASSESSMENT FRAMEWORKASSESSMENT FRAMEWORK

MissionMission



Intended OutcomesIntended Outcomes

AssessmentAssessment

Feedback/ChangeFeedback/Change


Describe your department’s purposeDescribe your department’s purpose

Identify your constituentsIdentify your constituents

Relate your mission statement to those Relate your mission statement to those of your division and the institutionof your division and the institution

MISSIONMISSION


Career Services and Cooperative EducationCareer Services and Cooperative Education

““The Office of Career Services and The Office of Career Services and Cooperative Education supports students Cooperative Education supports students and alumni as they make career and alumni as they make career decisions, develop job search strategies, decisions, develop job search strategies, pursue experiential education, and pursue experiential education, and secure employment.”secure employment.”

MISSIONMISSION


Broad, general statements (3-5) Broad, general statements (3-5)

What is your department trying to What is your department trying to accomplish?accomplish?

What are your functions?What are your functions?

Each objective will have several Each objective will have several programs/services that support it.programs/services that support it.

OBJECTIVESOBJECTIVES


1.1. Disseminate information on current and Disseminate information on current and projected employment opportunities and projected employment opportunities and career-related and job search topics.career-related and job search topics.

2.2. Provide resources to help students assess Provide resources to help students assess and relate their interests, skills, education, and relate their interests, skills, education, and experiences to possible careers.and experiences to possible careers.




3.3. Provide experiential education opportunities Provide experiential education opportunities and campus employment placements for and campus employment placements for eligible students.eligible students.

4.4. Assist students and graduates in the Assist students and graduates in the development of job search tools and development of job search tools and competencies.competencies.

5.5. Support students and graduates as they Support students and graduates as they explore off-campus employment opportunities.explore off-campus employment opportunities.




What are the activities of your What are the activities of your department?department?

Do these activities support your Do these activities support your objectives?objectives?

PROGRAMS & SERVICESPROGRAMS & SERVICES


Resource Preparation / Resource Preparation / DistributionDistributionGroup PresentationsGroup PresentationsIndividual CounselingIndividual CounselingWeb SiteWeb SiteCareer WeekCareer WeekJob ListingsJob ListingsResume CritiquingResume Critiquing

Job Locator & DeveloperJob Locator & DeveloperJob FairsJob FairsOn-Campus RecruitingOn-Campus RecruitingStudent Employment ProgramStudent Employment ProgramJobMatchJobMatchGraduate SurveyGraduate SurveyCo-op/Internship ProgramCo-op/Internship Program


PROGRAMS & SERVICESPROGRAMS & SERVICES


PROGRAMS AND SERVICES

OBJECTIVES

Career Services & Cooperative Education

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1.1. Disseminate information on current Disseminate information on current and projected employment and projected employment opportunities and career-related and opportunities and career-related and job search topics.job search topics.

2.2. Provide resources to help students Provide resources to help students assess and relate their interests, assess and relate their interests, skills, education, and experiences to skills, education, and experiences to possible careers.possible careers.

3.3. Provide experiential education Provide experiential education experiences and campus experiences and campus employment placements for eligible employment placements for eligible students.students.

4.4. Assist students and graduates in the Assist students and graduates in the development of job search tools and development of job search tools and competencies.competencies.

5.5. Support students and graduates as Support students and graduates as they explore off-campus employment they explore off-campus employment opportunities.opportunities.


Why look at outcomes?Why look at outcomes?

Need to demonstrate Need to demonstrate effectivenesseffectiveness

Utilization and satisfaction are important in Utilization and satisfaction are important in the broad picture of assessmentthe broad picture of assessment

May not give you information you need to May not give you information you need to identify improvements that should be madeidentify improvements that should be made


TYPES OF OUTCOMESTYPES OF OUTCOMES

Program/Service OutcomesProgram/Service Outcomes

Learning OutcomesLearning Outcomes

Developmental OutcomesDevelopmental Outcomes


.. .. WRITING WRITING

Create specific, detailed statements Create specific, detailed statements using using activeactive verbs in the verbs in the futurefuture tense. tense.

YOUR OUTCOMESYOUR OUTCOMES

““Participants will be able to…identify, write, Participants will be able to…identify, write, demonstrate, prepare, explain, calculate…”demonstrate, prepare, explain, calculate…”

..


......The 3 Ms of OutcomesThe 3 Ms of Outcomes

MeaningfulMeaningful

MeasurableMeasurable

ManageableManageable


PROGRAM/SERVICE: PROGRAM/SERVICE: Co-op/Intern (3)Co-op/Intern (3)

Intended Outcome:Intended Outcome:

Intended Outcome: Intended Outcome:


Eligible students will identify Eligible students will identify and secure jobs related to their educational programs.and secure jobs related to their educational programs.

Co-op students/interns will Co-op students/interns will acquire job knowledge, identify professional skills and acquire job knowledge, identify professional skills and abilities, and become familiar with workplace realities of abilities, and become familiar with workplace realities of their intended careers.their intended careers.

Students will be offered Students will be offered continued employment at the conclusion of their work continued employment at the conclusion of their work experiences.experiences.


ASSESSING ASSESSING YOUR OUTCOMESYOUR OUTCOMES

Determining the degree to which your Determining the degree to which your outcomes were achievedoutcomes were achieved

Collecting proof of your effectiveness Collecting proof of your effectiveness

Use a combination of methodsUse a combination of methodsmultiple, varied, quantitative, qualitativemultiple, varied, quantitative, qualitative

Conduct on-going measurements Conduct on-going measurements


ASSESSMENT METHODS ASSESSMENT METHODS

StatisticsStatistics

Surveys/EvaluationsSurveys/Evaluations

Interviews/Focus GroupsInterviews/Focus Groups

Internal/External ReviewInternal/External Review

Pre test / Post testPre test / Post test

Performance-basedPerformance-based


Program/Service: CO-OP/INTERNProgram/Service: CO-OP/INTERN (3) (3)

Intended OutcomeIntended Outcome

Co-op students/interns will acquire job knowledge, identify Co-op students/interns will acquire job knowledge, identify professional skills and abilities, and become familiar withprofessional skills and abilities, and become familiar withworkplace realities of their intended careers.workplace realities of their intended careers.

Methods of AssessmentMethods of AssessmentProgram evaluations – students, faculty, employersProgram evaluations – students, faculty, employersFocus groups (advisory board, co-op faculty, student Focus groups (advisory board, co-op faculty, student

participants in class)participants in class)On-line student learning assessment On-line student learning assessment


Program/Service:Program/Service:


Methods of Assessment:Methods of Assessment:






PLAN FOR ASSESSMENTPLAN FOR ASSESSMENT

Don’t try to assess all of your programs and Don’t try to assess all of your programs and services all of the timeservices all of the time

Create a timeline for assessment activitiesCreate a timeline for assessment activities

(implementation grid)(implementation grid)

Assign individuals to be responsibleAssign individuals to be responsible


IMPLEMENTATION GRIDIMPLEMENTATION GRID

Assessment Assessment methods usedmethods used

When is When is assessment doneassessment done

Who isWho is

responsibleresponsible

Outcome 1Outcome 1

Outcome 2Outcome 2

Outcome 3Outcome 3

Program/Service:Program/Service:


Analyze your findingsAnalyze your findings

Report your results Report your results

Identify / establish benchmarks Identify / establish benchmarks

Make adjustments, implement changeMake adjustments, implement change

FEEDBACK / CHANGEFEEDBACK / CHANGE


ASSESSMENT SUMMARYASSESSMENT SUMMARY

[[insert name of program/service hereinsert name of program/service here]]

Assessment Activities:Assessment Activities:

Feedback/Change:Feedback/Change:


MANAGE ASSESSMENTMANAGE ASSESSMENT

Assessment is a process, not an event. Assessment is a process, not an event.

Assessment should be meaningful and Assessment should be meaningful and sustainable.sustainable.

What’s important is that assessment is What’s important is that assessment is happening!happening!


ASSESSMENT LOOPASSESSMENT LOOP

MissionMission

INTENDEDINTENDED

OUTCOMESOUTCOMES

FEEDBACK/ FEEDBACK/

CHANGECHANGE




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MissionMission

INTENDEDINTENDED

OUTCOMESOUTCOMES

FEEDBACK/ FEEDBACK/

CHANGECHANGE




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About the College

Assessment

Over the past several years, County College of Morris has embraced outcomes assessment, with departments in all divisions designing and implementing assessment plans and processes to determine the effectiveness of their programs and services. These ongoing assessments have resulted in continuous improvements in the classroom and across the campus.

Today, the campus community speaks the same language of assessment, departments share common goals toward improvement, and individuals recognize that an institution’s overall effectiveness in educating its students is measured in the effectiveness of every one of the programs and services it delivers.

Assessment plans of both academic and administrative departments have been posted on the college’s website in an effort to inform the campus community and to share with our external constituencies the ways in which the College is monitoring, improving, and enhancing student learning and student success. Click here to view this information.

. . . .

Click here

www.ccm.edu

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CCM CCM DivisionsDivisions

Institutional Assessment Information

Academic Divisions

•Business, Mathematics, Engineering and Technologies •Health and Natural Sciences •Liberal Arts and Sciences

^Top

Administrative Divisions

•Academic Affairs •Business and Finance •College Advancement and Planning •Human Resources •Student Development and Enrollment Management

^Topccm.edu/spider

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Institutionalizing Assessment: Changing a Mindset Al Foderaro, Director Denise Schmidt, Associate...

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