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Installing and configuring the FortiClient for

connecting to the Suffolk Schools Network

The Schools’ Choice VPN service is an optional service available for schools that subscribe

to the Schools’ Choice Internet Service. If your school subscribes to the Schools’ Choice

Internet Service and you wish to use this service, you will need to submit a completed

Schools’ Choice Virtual Private Network (VPN) Request Form to

ITHelpdesk@schoolschoice.org. The form can be downloaded from the link below

https://portal.schoolschoice.org/knowledge-base/article-details/KA-02391/en-us

This guide provides instructions on how to download, install and configure the FortiClient for

VPN access. This version of the guide is for Windows, and has been tested on Windows 7

and Windows 10. All of the steps in this guide must be performed by a user with

Administrative rights.

Note: If you have any versions of the FortiClient already installed on your device, these must

be fully uninstalled before installing the new FortiClient. Part 3 of this document provides

guidance regarding uninstalling the previous version of the Schools VPN’s associated

FortiClient.

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PART 1 – Downloading and installing the new FortiClient

Click on the link below to download the FortiClient for Windows.

https://sccwebassets.blob.core.windows.net/public/schools/FortiClient_Installer_6.exe

When prompted whether to run or save the FortiClient, choose Save as, as shown above,

and save it to the Desktop, as shown below.

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Once it has been downloaded, right-click on the FortiClient installer and choose Run as

administrator.

The FortiClient Installer will now run, as shown above.

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You will shortly be presented with the FortiClient Setup Wizard. Tick the checkbox to

accept the terms of the license agreement, then click on Next, as shown below on the left.

When prompted to choose the setup type, tick the Secure Remote Access checkbox, then

click on Next, as shown above on the right.

Leave the install destination folder with its default setting, then click on Next, as shown

above on the left. Click Install to begin the installation, as shown above on the right.

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The install will commence, as shown above on the left. Click Finish to complete the

installation, as shown above on the right.

You can now delete the installer file as shown above.

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NOTE: If you require the FortiClient for other operating systems, please visit the FortiClient

download page https://forticlient.com/ Please note that other versions of the FortiClient have

been untested, so Schools’ Choice can’t confirm whether they will work, or provide

assistance with troubleshooting issues.

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PART 2 – Configuring the new FortiClient SSL VPN connection

Double-click the FortiClient icon on the desktop to display the FortiClient menu, as shown

above. Choose REMOTE ACCESS from the left menu, as shown below.

Click on Configure VPN, below the graphic.

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The New VPN Connection screen will be displayed as shown above.

To configure the VPN connection, enter the following details, then click on the Save button.

Connection Name: School VPN Service

Description: School VPN Service

Remote Gateway: vpn.gfl.suffolk.org.uk

Port: 10443

NOTE: It is NOT recommended to save your username and password in this configuration

as this should be entered each time you connect to the VPN.

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Enter your Username and Password, then click on the Connect button.

The FortiClient will now connect you to the Suffolk Schools network.

Click the Disconnect button when you have finished using your connection.

Note: While connected to the School VPN Service you will be unable to connect to any other

local networks on your device. Therefore, if you wish to resume normal Internet access on

your device it will be necessary to disconnect and exit the FortiClient.

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PART 3 – Removing any previous versions of the FortiClient

Windows 7

Prior to installing the new FortiClient, you should fully uninstall any old versions of the

FortiClient.

Note: the following steps must be performed by a user with Administrative rights.

Click the Start button and choose Control Panel, as shown above.

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Located Programs and Features icon and double-click to open it, as shown above.

In the list of programs, locate FortiClient SSLVPN v4.0.2294, then right-click on it and

choose Uninstall.

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Click Yes to uninstall the old client. Close down Control Panel.

The uninstall process may not fully remove any shortcuts to the old client, so feel free to

delete them.

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PART 3 – Removing the previous version of the FortiClient

Windows 10

Prior to installing the new FortiClient, you should fully uninstall the old version of the

FortiClient.

Note: the following steps must be performed by a user with Administrative rights.

Click the Start button and choose Settings, as shown above.

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Locate the Apps icon and double-click to open it, as shown above.

In the list of Apps & features, locate FortiClient SSLVPN v4.0.2294, then click on it and

choose Uninstall, then click Uninstall again to confirm you wish to uninstall the old client.

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Close down the Apps & features window.

The uninstall process may not fully remove any shortcuts to the old client, so feel free to

delete them.