INSTALLATION AND OPERATION MANUAL - condair.com · for BACnet/IP and BACnet MS/TP The Metasys N2...
Transcript of INSTALLATION AND OPERATION MANUAL - condair.com · for BACnet/IP and BACnet MS/TP The Metasys N2...
Humidification and Evaporative Cooling
INSTALLATION AND OPERATION MANUAL ProtoCarrier FPC-C34 and ProtoCarrier FPC-C35 Condair LINKS
2587517_B
_E
N_1810
For Interfacing Condair Products: Nortec… GSTC, SETC, NHRS, NHTC To Building Automation Systems: BACnet MS/TP, BACnet/IP, Metasys N2 and LonWorks
Technical Support
Thank you for purchasing the ProtoCessor for Condair. Please call Condair for Technical support of the ProtoCessor product. Sierra Monitor Corporation does not provide direct support. If Condair needs to escalate the concern, they will contact Sierra Monitor Corporation for assistance. Support Contact Information: U.S.A. Condair Inc. 2700 90th Street Sturtevant, WI 53177 USA Canada Condair Ltd. 2740 Fenton Rd Ottawa, Ontario K1T 3T7 Condair Service:
1.866.667.8321 Fax:
1.613.822.9764 Email: [email protected] Website: www.condair.com APPLICABILITY & EFFECTIVITY
Explains ProtoCarrier FPC-C34 hardware and how to install it.
The instructions are effective for the above as of Oct 2018.
Document Revision: 2.G Web Configurator
Template Revision: 60
INSTALLATION AND OPERATION MANUAL
Condair LINKS
ProtoCarrier FPC-C34 and ProtoCarrier FPC-C35 2587517_B_EN_1810
Thank you for choosing Condair
Installation date (DD/MM/YYYY):
Commissioning date (DD/MM/YYYY):
Site:
Model:
Serial number:
Manufacturer
Condair Ltd. 2740 Fenton Road, Ottawa, ON, Canada K1T 3T7 Tel. 1.866.667.8321, Fax 613.822.7964 [email protected], www.condair.com
Proprietary Notice
This document and the information disclosed herein are proprietary data of Condair Ltd. Neither this docu-ment, nor the information contained herein shall be reproduced, used, or disclosed to others without the written authorization of Condair Ltd., except to the extent required for installation, operation or maintenance of the customer's equipment.
Liability Notice
Condair Ltd. does not accept any liability due to incorrect installation, maintenance or operation of the equipment, or due to the use of parts/components/equipment that are not authorized by Condair Ltd.
Copyright Notice
Copyright 2018, Condair Ltd, All rights reserved.
Technical modification rights reserved.
Condair LINKS 2587517_B_EN_1810 I V
Contents
1 Quick Start Guide ..................................................................................................... 7
2 Certifications ............................................................................................................. 8
3 Introduction ............................................................................................................... 9 3.1 ProtoCarrier Gateway ................................................................................................. 9
4 Setup for ProtoCarrier ..............................................................................................10 4.1 Record Identification Data ..........................................................................................10 4.2 Point Count Capacity and Registers per Device .........................................................10 4.3 Configuring Device Communications ..........................................................................10 4.3.1 Input COM Settings for Device with an Inserted ProtoCarrier ..................................10 4.3.2 Set Modbus RTU Node-ID for the Device ................................................................11
5 Interfacing ProtoCarrier to Devices .........................................................................12 5.1 ProtoCarrier FPC-C34 and FPC-C35 Showing Connection Ports ................................12 5.2 Device Connections to ProtoCarrier ............................................................................13 5.2.1 Biasing the Modbus RS-485 Device Network ..........................................................13 5.2.2 End of Line Termination Switch for the Modbus RS-485 Device Network ................14 5.3 BACnet MS/TP or Metasys N2: Wiring Field Port to RS-485 Network .........................15 5.4 LonWorks (FPC-C35): Wiring Field Port to LonWorks Network ...................................15 5.5 Power-Up ProtoCarrier ................................................................................................16
6 Use ProtoCarrier Web Configurator to Setup the Gateway ....................................17 6.1 Connect the PC to ProtoCarrier via the Ethernet Port ..................................................17 6.2 Connecting to ProtoCarrier Web Configurator .............................................................18 6.3 Selecting Profiles for Devices Connected to ProtoCarrier ............................................18 6.4 BACnet/IP: Setting IP Address for Field Network ........................................................20 6.5 Select Field Protocol ...................................................................................................22 6.5.1 BACnet MS/TP Configuration ..................................................................................22 6.5.2 BACnet/IP Configuration .........................................................................................23 6.5.3 Metasys N2 Configuration .......................................................................................24
7 BACnet MS/TP and BACnet/IP: Setting Node_Offset to Assign Specific Device Instances ........................................................................................25
8 How to Start the Installation Over: Clearing Profiles .............................................26
9 LonWorks (FPC-C35): Commissioning ProtoCarrier on a lonworks Network ......27 9.1 Commissioning ProtoCarrier FPC-C35 on a LonWorks Network .................................27 9.1.1 Instructions to Download XIF File from ProtoCarrier FPC-C35 Using Browser ........27
A Troubleshooting .......................................................................................................... i A.1 Lost or Incorrect IP Address ........................................................................................... i A.2 Viewing Diagnostic information ..................................................................................... ii A.3 Check Wiring and Settings ............................................................................................ ii
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A.4 LED Diagnostics for Communications Between ProtoCarrier and Device ................... iii A.5 Take Diagnostic Capture With the FieldServer Utilities ............................................... iv A.6 Update Firmware ....................................................................................................... vii A.7 BACnet: Setting Network_Number for more than one ProtoCarrier on Subnet .......... vii A.8 Securing the ProtoCarrier with Passwords ............................................................... viii
B Vendor Information - Condair .................................................................................ix B.1 GE_SE Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks .................... ix B.2 MHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... x B.3 NHRS Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... x B.4 NHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... xi
C Reference ................................................................................................................. xiii C.1 Specifications ............................................................................................................ xiii C.1.1 Compliance with UL Regulations ......................................................................... xiii
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2 Quick Start Guide
1. Record the information about the unit. (Section 5.1)
2. Set the device’s Modbus RTU serial settings (i.e. baud rate, parity, stop bits) and
Modbus Node-ID’s for each device that will be connected to ProtoCarrier FPC-C34
or FPC-C35. (Section 5.3)
3. Metasys N2 (FPC-C34): Set the Node-ID. (Section 5.3.2)
4. BACnet MS/TP or BACnet/IP: Set the BACnet Device Instance. (Section 8)
5. Connect ProtoCarrier’s 6 pin RS-485 connector to the Modbus RS-485 network
that is connected to each of the devices. (Section 5.2)
6. Connect ProtoCarrier FPC-C34’s 3 pin RS-485 port to the Field Protocol
cabling, (Section 6.3) or connect ProtoCarrier FPC-C35’s 2 pin LonWorks port
to the Field Protocol cabling. (Section 6.4)
7. Connect Power to ProtoCarrier’s 6 pin connector. (Section 6.5)
8. Use a browser to access the ProtoCarrier’s embedded tool, which is referred to in
this manual as the Web Configurator, to select the devices that will be attached to
ProtoCarrier and set the Modbus Node-ID. Once the devices are selected, the
ProtoCarrier Automatically builds and loads the Configuration. (Section 7)
9. BACnet/IP (FPC-C34): Use a browser to access the ProtoCarrier Web
Configurator to change the IP Address. No changes to the configuration are
necessary. (Section 7.4)
10. LonWorks (FPC-C35): The ProtoCarrier must be commissioned on the LonWorks
Network. This needs to be done by the LonWorks administrator using a LonWorks
Commissioning tool. (Section 10)
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3 Certifications
BTL MARK – BACNET TESTING LABORATORY
LONMARK CERTIFICATION
The BTL Mark on ProtoCessor is a symbol that indicates that a
product has passed a series of rigorous tests conducted by an
independent laboratory which verifies that the product correctly
implements the BACnet features claimed in the listing. The mark is a
symbol of a high-quality BACnet product.
Go to http://www.BACnetInternational.net/btl/ for more information
about the BACnet Testing Laboratory. Click here for BACnet PIC
Statement.
LonMark International is the recognized authority for
certification, education, and promotion of interoperability
standards for the benefit of manufacturers, integrators and end
users. LonMark International has developed extensive product
certification standards and tests to provide the integrator and
user with confidence that products from multiple manufacturers
utilizing LonMark devices work together. Sierra Monitor has
more LonMark Certified gateways than any other gateway
manufacturer, including the ProtoCessor, ProtoCarrier and
ProtoCessor for OEM applications and the full featured,
configurable gateways.
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4 Introduction
4.1 ProtoCarrier Gateway
ProtoCarrier is an external, high performance Building Automation multi-protocol gateway that is
preconfigured to automatically communicate between Condair’s products (hereafter called “device”)
connected to the ProtoCarrier and automatically configures them for BACnet® MS/TP, BACnet/IP,
Metasys® N2 by JCI or LonWorks® .
It is not necessary to download any configuration files to support the required applications. The
ProtoCarrier is pre-loaded with tested Profiles/Configurations for the supported devices.
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5 Setup for ProtoCarrier
5.1 Record Identification Data
Each ProtoCessor has a unique part number located on the side or the back of the unit.
This number should be recorded, as it may be required for technical support. The numbers
are as follows:
Table 1: ProtoCarrier Part Numbers
Model Part Number
ProtoCarrier FPC-C34 FPC-C34-1411
ProtoCarrier FPC-C35 FPC-C35-1412
FPC-C34 units have the following 2 ports: RS-485 + Ethernet
FPC-C35 units have the following 2 ports: LonWorks + Ethernet
5.2 Point Count Capacity and Registers per Device
The total number of Registers presented by the device attached to the ProtoCessor cannot exceed:
Table 2: Supported Point Count Capacity
Part Number Total Registers
FPC-C34-1411 1500
FPC-C35-1412 1500
Table 3: Registers per Device
Devices Registers per Device
GS_SE 28
MHTC 25
NHRS 30
NHTC 30
5.3 Configuring Device Communications
5.3.1 Input COM Settings for Device with an Inserted ProtoCarrier
Set the serial devices that the ProtoCarrier is connected to have the same Baud Rate, Data Bits, Stop Bits, and Parity settings as the ProtoCarrier.
Table 4 specifies the device serial port settings required to communicate with the
ProtoCarrier.
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Table 4: COM Settings
Serial Port Setting GS_SE, MHTC & NHRS NHTC
Protocol Modbus RTU Modbus RTU
Baud Rate 9600 9600
Parity None Even
Data Bits 8 8
Stop Bits 1 1
5.3.2 Set Modbus RTU Node-ID for the Device
Set Modbus Node-ID for the devices the ProtoCarrier is plugged into. (See Section 7.5 to
input Node-ID)
The Modbus Node-ID needs to be uniquely assigned between 1 and 255.
o The Modbus Node-ID that is assigned for the device needs to be documented
The Modbus Node-ID assigned is used for designating the Device Instance
for BACnet/IP and BACnet MS/TP
The Metasys N2 and Modbus TCP/IP field protocol Node-IDs are automatically set to be
the same value as the Node-ID of the Modbus RTU device.
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6 Interfacing ProtoCarrier to Devices
6.1 ProtoCarrier FPC-C34 and FPC-C35 Showing Connection Ports
Figure 1: ProtoCarrier FPC-C34 (upper) and ProtoCarrier FPC-C35 (lower)
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6.2 Device Connections to ProtoCarrier
ProtoCarrier 6 Pin Phoenix connector for RS-485 Devices.
The 6 pin Phoenix connector is the same for ProtoCarrier FPC-C34 (BACnet) and
FPC-C35 (LonWorks).
Pins 1 through 3 are for Modbus RS-485 devices.
o The RS-485 GND (Pin 3) is not typically connected.
Pins 4 through 6 are for power. Do not connect power (wait until Section 6.5).
Figure 2: Power and RS-485 Connections
6.2.1 Biasing the Modbus RS-485 Device Network
An RS-485 network with more than one device needs to have biasing to ensure proper communication. The biasing only needs to be done on one device.
The ProtoCarrier has 510 Ohm resistors that can be used to set the biasing. The ProtoCarrier’s default positions from the factory for the biasing jumpers are OFF.
The OFF position is when the 2 RED biasing jumpers straddle the 4 pins closest to the outside of the board of the ProtoCarrier. See Figure 3.
Only turn biasing ON:
IF the BMS cannot see more than one device connected to the ProtoCarrier
AND you have checked all the settings (Modbus COM settings, wiring, and DIP switches).
To turn biasing ON, move the 2 RED biasing jumpers to straddle the 4 pins closest to the inside of the board of the ProtoCarrier.
Device Pins ProtoCarrier Pin # Pin assignment
Pin RS-485 + Pin 1 RS-485 +
Pin RS-485 - Pin 2 RS-485 -
Pin GND Pin 3 RS-485 GND
Power In (+) Pin 4 V +
Power In (-) Pin 5 V -
Frame Ground Pin 6 FRAME GND
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Figure 3: Modbus RS-485 Biasing Switch on the ProtoCarrier C34 (left) and ProtoCarrier C35 (right)
6.2.2 End of Line Termination Switch for the Modbus RS-485 Device Network
On long RS-485 cabling runs, the RS-485 trunk must be properly terminated at each end.
The ProtoCarrier has an End Of Line (EOL) blue jumper. The default setting for this Blue EOL switch is OFF with the jumper straddling the pins closest to the inside of the board of the ProtoCarrier.
On short cabling runs the EOL switch does not to need to be turned ON.
If the ProtoCarrier is placed at one of the ends of the trunk, set the blue EOL jumper to the ON position straddling the pins closest to the outside of the board of the ProtoCarrier.
Always leave the single Red Jumper in the A position (default factory setting).
Modbus RS-485
EOL Switch
Leave in Position A
Figure 4: Modbus RS-485 End-Of-Line Termination Switch on the ProtoCarrier C34 (left) and
RS-485 Bias Switch
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6.3 BACnet MS/TP or Metasys N2: Wiring Field Port to RS-485 Network
Connect the BACnet MS/TP or Metasys N2 RS-485 network wires to the 3-pin RS-485 connector on
ProtoCarrier C34 as shown below in Figure 5.
The RS-485 GND (Pin 3) is not typically connected
See Section 8 for information on connecting to BACnet/IP network.
If the ProtoCarrier is the last device on the BACnet MS/TP or Metasys N2 trunk, then the End-Of-
Line Termination Switch needs to be enabled (Figure 6).
o The default setting from the factory is OFF (switch position = right side)
o To enable the EOL Termination, turn the EOL switch ON (switch position = left side)
Figure 5: Connection from ProtoCarrier to RS-485 Field Network
Figure 6: RS-485 BMS Network EOL Switch
6.4 LonWorks (FPC-C35): Wiring Field Port to LonWorks Network
Connect ProtoCarrier to the field network with the LonWorks terminal using approved cable per the FT-10
installation guidelines. LonWorks has no polarity.
BMS RS-485
Wiring
ProtoCarrier
Pin #
Pin
Assignment
RS-485 + Pin 1 RS-485 +
RS-485 - Pin 2 RS-485 -
- Pin 3 RS-485 GND
+
End-of-Line Switch
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Figure 7: LonWorks Terminal Connector
6.5 Power-Up ProtoCarrier
Apply power to ProtoCarrier as show below in Table 5 and Figure 8. Ensure that
the power supply used complies with the specifications provided in C.1.
ProtoCarrier accepts either 9-30VDC or 12-24 VAC on pins 4 and 5.
Frame GND should be connected.
Table 5: Power Requirement for ProtoCarrier Daughter Card
Current Draw Type
ProtoCarrier Family 12VDC/VAC 24VDC/VAC 30VDC
FPC – C34 (Typical) 170mA 100mA 80mA
FPC – C34 (Maximum) 240mA 140mA 100mA
FPC – C35 (Typical) 210mA 130mA 90mA
FPC – C35 (Maximum) 250mA 170mA 110mA
Note: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system. A safety margin of 25% is recommended.
Figure 8: Power Connections
Power to
ProtoCarrier
ProtoCarrier
Pin #
Pin
Assignment
Power In (+) Pin 4 V +
Power In (-) Pin 5 V -
Frame Ground Pin 6 FRAME GND
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7 Use ProtoCarrier Web Configurator to Setup the Gateway
7.1 Connect the PC to ProtoCarrier via the Ethernet Port
Connect a CAT5 Ethernet cable (Straight through or Cross-Over) between the local PC
and ProtoCarrier.
The Default IP Address of ProtoCarrier is 192.168.168.243, Subnet Mask is
255.255.255.0. If the PC and ProtoCarrier are on different IP Networks, assign a static IP
Address to the PC on the 192.168.168.xxx network.
For Windows XP:
Go to > >
Right-click on Local Area Connection > Properties
Highlight >
For Windows 7:
Go to > >
> >
Right-click on Local Area Connection > Properties
Highlight >
For Windows XP and Windows 7, use the following IP Address:
Click twice.
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7.2 Connecting to ProtoCarrier Web Configurator
After setting a local PC on the same subnet as the ProtoCarrier (Section 7.1), open a
web browser on the PC and enter the IP Address of the ProtoCarrier; the default
address is 192.168.168.243.
NOTE: If the IP Address of the ProtoCarrier has been changed by previous
configuration, the assigned IP Address must be gathered from the network administrator.
7.3 Selecting Profiles for Devices Connected to ProtoCarrier
In the Web Configurator, the Active Profiles section is shown on the lower left side of the
screen.
The Active Profiles section lists the currently active device profiles, including previous Web
Configurator additions. This list will be empty for new installations, or after clearing all
configurations. (Figure 9)
To add an active profile to support a device, click the ADD button under Active Profiles.
This will present a drop-down box underneath the Current Profile column that lists all the
available profiles. (Figure 10)
For every device that is added, assign a unique Modbus Node-ID. This specification must
match the device’s network settings.
NOTE: If multiple devices are connected to the ProtoCarrier, set the BACnet Virtual Server Nodes field to “Yes”; otherwise leave the field on the default “No” setting.
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Figure 9: Web Configurator Showing no Active Profiles
Once the Profile for the device has been selected from the drop-down list, enter the value
of the device’s Modbus Node-ID which was assigned in Section 5.3.2.
Figure 10: Active Profiles Showing Available Profiles for Selection
Then press the “Submit” button to add the Profile to the list of devices to be configured.
Repeat this process until all the devices have been added.
Completed additions will be listed under “Active Profiles” as shown in Figure 11.
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Figure 11: Web Configurator Active Profile Additions
7.4 BACnet/IP: Setting IP Address for Field Network
After setting a local PC to the same subnet as the ProtoCarrier (Section 7.1), open a
web browser on the PC and enter the IP Address of the ProtoCarrier; the default
address is 192.168.168.243.
The Web Configurator is displayed as the landing page. (Figure 12)
To access the Web GUI, click on the “Diagnostics & Debugging” button in the
bottom right side of the page.
Figure 12: Web Configurator Screen
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From the Web GUI landing page, click on “Setup” to expand the navigation tree and then
select “Network Settings” to access the IP Settings menu. (Figure 13)
Figure 13: Changing IP Address via Web GUI
Modify the IP Address (N1 IP Address field) of the ProtoCarrier Ethernet port.
If necessary, change the Netmask (N1 Netmask field).
Type in a new Subnet Mask.
If necessary, change the IP Gateway (Default Gateway field).
Type in a new IP Gateway.
NOTE: If the ProtoCarrier is connected to a router, the IP Gateway of the ProtoCarrier
should be set to the IP Address of that router.
Reset ProtoCarrier.
Unplug Ethernet cable from PC and connect it to the network hub or router.
Record the IP Address assigned to the ProtoCarrier for future reference.
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7.5 Select Field Protocol
For C34 – Us the Protocol Selector by typing in the corresponding number next to the
desired protocol:
BACnet MS/TP 1
BACnet/IP 2
Metasys N2 3
Then click “System Restart” to bring up options to configure the desired protocol.
For C35 – There are no device details to be entered for this protocol combination.
7.5.1 BACnet MS/TP Configuration
Enter the appropriate details for BACnet MS/TP (Figure 14):
Figure 13: Web Configurator Showing BACnet MS/TP Configuration
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7.5.2 BACnet/IP Configuration
Enter the appropriate details for BACnet/IP (Figure 15):
Figure 14: Web Configurator Showing BACnet/IP Configuration
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7.5.3 Metasys N2 Configuration
Enter the appropriate details for Metasys N2 (Figure 16):
Figure 15: Web Configurator Showing Metasys N2 Configuration
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8 BACnet MS/TP and BACnet/IP: Setting Node_Offset to Assign Specific Device Instances
After setting a local PC to the same subnet as the ProtoNode (Section 7.1), open a
web browser on the PC and enter the IP Address of the ProtoNode; the default
address is 192.168.168.243.
The Web Configurator will be displayed as the landing page. (Figure 14 or Figure
15)
The Node_Offset field shows the current value (default = 50,000).
The values allowed for a BACnet Device Instance can range from 1 to 4,194,303.
To assign a specific Device Instance (or range), change the Node_Offset value
accordingly.
Given that: Node_Offset + Modbus Node_ID = Device Instance
Then: Node_Offset (required) = Device Instance (desired) – Modbus Node_ID
For example, if the desired Device Instance for the 1st device is 1,001:
Device 1 has a Modbus Node-ID of 1
Device 2 has a Modbus Node-ID of 22
Device 3 has a Modbus Node-ID of 33
Node_Offset (required) = 1,001 – (Modbus Node_ID) = 1,001 – 1 = 1,000
NOTE: The Node_Offset value will be applied to the devices.
Device 1 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 1 = 1,001
Device 2 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 22 = 1,022
Device 3 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 33 = 1,033
Click “Submit” once the desired value is entered.
Figure 17: Active Profiles with Node-ID
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9 How to Start the Installation Over: Clearing Profiles
After setting a local PC to the same subnet as the ProtoCarrier (Section 7.1), open a
web browser on the PC and enter the IP Address of the ProtoCarrier; the default
address is 192.168.168.243.
If the IP Address of the ProtoCarrier has been changed by previous configuration,
the assigned IP Address must be gathered from the network administrator.
The Web Configurator is displayed as the landing page.
At the bottom-left of the page, click the “Clear Profiles and Restart” button.
Once restart is complete, all past profiles discovered and/or added via Web
configurator are deleted. The unit can now be reinstalled.
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10 LonWorks (FPC-C35): Commissioning ProtoCarrier on a Lonworks Network
Commissioning may only be performed by the LonWorks administrator.
10.1 Commissioning ProtoCarrier FPC-C35 on a LonWorks Network
The User will be prompted by the LonWorks Administrator to hit the Service Pin on the
ProtoCarrier FPC-C35 at the correct step of the Commissioning process which is
different for each LonWorks Network Management Tool.
If an XIF file is required, see steps in Section 10.1.1 to generate XIF. Figure 18: LonWorks Service Pin Location
10.1.1 Instructions to Download XIF File from ProtoCarrier FPC-C35 Using Browser
Connect a CAT5 Ethernet cable (Straight through or Cross-Over) between the PC
and ProtoCarrier.
The Default IP Address of ProtoCarrier is 192.168.168.24, Subnet Mask is
255.255.255.0. If the PC and ProtoCarrier are on different IP Networks, assign a
static IP Address to the PC on the 192.168.1.xxx network.
For Windows XP:
Go to > >
Right-click on Local Area Connection > Properties
Highlight >
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For Windows 7 or later:
Go to > >
> >
Right-click on Local Area Connection > Properties
Highlight >
For Windows XP and Windows 7, use the following IP Address:
Click twice.
Open a web browser and go to the following address: [IP Address of
ProtoCarrier]/fserver.xif
Example: 192.168.168.24/fserver.xif
If the web browser prompts to save the file, save the file onto the PC. If the web
browser displays the xif file as a web page, save the file onto the local PC as
“fserver.xif”.
Figure 19: Sample of Fserver.XIF File Generated
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A TROUBLESHOOTING
A.1 Lost or Incorrect IP Address
Ensure that FieldServer Toolbox is loaded onto the local PC. If not, download
FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care-
Resource Center, Software Downloads:
http://www.sierramonitor.com/customer-care/resource-center?filters=software-
downloads
Extract the executable file and complete the installation.
Figure 16: Ethernet Port Location
Disable any wireless Ethernet adapters on the PC/Laptop.
Disable firewall and virus protection software if possible.
Connect a standard CAT5 Ethernet cable between the PC and ProtoCarrier.
Double click on the FS Toolbox Utility.
Check IP Addresses from the Device listings.
Correct IP Address(es) by right clicking the settings icon and changing the IP Address.
Ethernet Port
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A.2 Viewing Diagnostic information
Type the IP Address of the ProtoCarrier into the web browser or use the FieldServer
Toolbox to connect to the ProtoCarrier.
Click on Diagnostics and Debugging Button, then click on view, and then on
connections.
If there are any errors showing on the Connection page, please refer to A.3 for the
relevant wiring and settings.
Figure 17: Error messages screen
A.3 Check Wiring and Settings
No COMS on Modbus RTU side. If the Tx/Rx LEDs are not flashing rapidly then
there is a COM issue. To fix, check the following:
Visual observations of LEDs on ProtoNode (A.4)
Check baud rate, parity, data bits, stop bits
Check device address
Verify wiring
Verify device is connected to the same subnet as the ProtoNode
Verify the Modbus device was discovered in Web Configurator (Section 7.2)
Field COM problems:
If Ethernet protocols are used, observe Ethernet LEDs on the ProtoNode (A.4)
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Check dipswitch settings (using correct baud rate and device instance)
Verify IP Address setting
Verify wiring
NOTE: If the problem persists, a Diagnostic Capture needs to be taken and sent to
support. (A.5)
A.4 LED Diagnostics for Communications Between ProtoCarrier and Device
Please see the diagram below for ProtoCarrier FPC-C34 (left) and FPC-C35 (right) LED Locations.
Figure 18: Diagnostic LEDs
Table 6: Diagnostic LEDs
Tag Description
SPL The SPL LED will light if the unit is not getting a response from one or more of the configured devices.
For LonWorks units, LED will light until the unit is commissioned on the LonWorks network. RUN The RUN LED will start flashing 20 seconds after power indicating normal operation.
ERR The SYS ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady red light will indicate there is a system error on unit. If this occurs, immediately report the related “system error” shown in the error screen of the GUI interface to support for evaluation.
RX If socket protocol is serial, the RX LED will flash when a message is received on the host port.
If socket protocol is Ethernet, this LED is not used.
TX If socket protocol is serial, the TX LED will flash when a message is sent on the host port.
If socket protocol is Ethernet, this LED is not used.
PWR This is the power light and should show steady green at all times when the unit is powered.
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A.5 Take Diagnostic Capture With the FieldServer Utilities
Once the Diagnostic Capture is complete, email it to [email protected]. The
Diagnostic Capture will accelerate diagnosis of the problem.
Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or
download FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer
Care: Resource Center, Software Downloads:
http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads
Extract the executable file and complete the installation.
Figure 19: Ethernet Port Location
Disable any wireless Ethernet adapters on the PC/Laptop.
Disable firewall and virus protection software if possible.
Connect a standard CAT5 Ethernet cable between the PC and ProtoCarrier.
Double click on the FS Toolbox Utility.
Step 1: Take a Log
Click on the diagnose icon of the desired device
Ethernet Port
Condair LINKS 2587517_B_EN_1810 Appendix I v
Select “Full Diagnostic"
NOTE: If desired, the default capture period can be changed
Click on “Start Diagnostic”
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When the capture period is finished, the “Diagnostic Test Complete” window will appear
Step 2: Send Log
Once the diagnostic test is complete, a .zip file will be saved on the PC
Click “Open” to launch explorer and have it point directly at the correct folder,
then email the diagnostic zip file to [email protected]
Condair LINKS 2587517_B_EN_1810 Appendix I vii
A.6 Update Firmware
To load a new version of the firmware, follow these instructions:
1. Extract and save the new file onto the local PC.
2. Open a web browser and type the IP Address of the FieldServer in the address bar.
NOTE: Default IP Address is 192.168.168.243
NOTE: Use the FS Toolbox utility if you do not know the IP Address (A.1)
3. Click on the “Diagnostics & Debugging” button.
4. In the Navigation Tree on the left hand side, do the following:
a. Click on “Setup”
b. Click on “File Transfer”
c. Click on the “Firmware” tab
5. In the Firmware tab, click on “Choose Files” and select the firmware file extracted in step 1.
6. Click on the orange “Submit” button.
7. When the download is complete, click on the “System Restart” button.
A.7 BACnet: Setting Network_Number for more than one ProtoCarrier on Subnet
For both BACnet MS/TP and BACnet/IP, if more than one ProtoCarrier is connected to
the same subnet, they must be assigned unique Network_Number values.
On the main Web Configuration screen, update the Network Number with the “network_nr” field and click submit. The default value is 50.
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Figure 24: Configuration Parameters – Setting Network Number for BACnet
A.8 Securing the ProtoCarrier with Passwords
Access to the ProtoCarrier can be restricted by enabling a password. There are 2 access
levels defined by 2 account names: Admin and User.
The Admin account has unrestricted access to the ProtoCarrier.
The User account can view any ProtoCarrier information, but cannot make any
changes or restart the ProtoCarrier.
The password needs to be a minimum of eight characters and is case sensitive.
If the password is lost, click cancel on the password authentication popup window, and
email the password recovery token to [email protected] to receive a temporary
password from the support team. Access the ProtoCarrier to set a new password.
Condair LINKS 2587517_B_EN_1810 Appendix I ix
B VENDOR INFORMATION - CONDAIR
B.1 GE_SE Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks
Point Name
BACnet Object Type
BACnet Object ID
N2 Data Type
N2 Point Address
Lon Name Lon SNVT
nvoHourOpt_XXX AV 1 AO 1 nvoHourOpt_XXX SNVT_time_hour
nvoRHDem1_XXX AV 2 AO 2 nvoRHDem1_XXX SNVT_lev_percent
nvoSet1_XXX AV 3 AO 3 nvoSet1_XXX SNVT_lev_percent
nvoRHDem2_XXX AV 4 AO 4 nvoRHDem2_XXX SNVT_lev_percent
nvoSet2_XXX AV 5 AO 5 nvoSet2_XXX SNVT_lev_percent
nvoSysDemand_XXX AV 6 AO 6 nvoSysDemand_XXX SNVT_lev_percent
nvoServHours_XXX AV 7 AO 7 nvoServHours_XXX SNVT_time_hour
nviRHDem1_XXX AV 8 AO 8 nviRHDem1_XXX SNVT_lev_percent
nviRhDem2_XXX AV 9 AO 9 nviRhDem2_XXX SNVT_lev_percent
nviSet1_XXX AV 10 AO 10 nviSet1_XXX SNVT_lev_percent
nviSet2_XXX AV 11 AO 11 nviSet2_XXX SNVT_lev_percent
Expansion_XXX AV 12 AO 12 nviExp1_XXX SNVT_lev_percent
Expansion_XXX AV 13 AO 13 nviExp2_XXX SNVT_lev_percent
nviDisable_XXX AV 14 AO 14 nviDisable_XXX SNVT_switch
nvoInputType_XXX BV 1 DO 1 nvoInputType_XXX SNVT_switch
nvoFault_XXX BV 2 DO 2 nvoFault_XXX SNVT_switch
nvoNetSensor_XXX BV 3 DO 3 nvoNetSensor_XXX SNVT_switch
nvoDisable_XXX BV 4 DO 4 nvoDisable_XXX SNVT_switch
nvoService_XXX BV 5 DO 5 nvoService_XXX SNVT_switch
nvoStatus_XXX BV 6 DO 6 nvoStatus_XXX SNVT_switch
nvoKeepWarm_XXX BV 7 DO 7 nvoKeepWarm_XXX SNVT_switch
nvo3DayDrain_XXX BV 8 DO 8 nvo3DayDrain_XXX SNVT_switch
Expansion_XXX BV 9 DO 9 nviExpa_XXX SNVT_switch
nviInputType_XXX BV 10 DO 10 nviInputType_XXX SNVT_switch
nviNetSensor_XXX BV 11 DO 11 nviNetSensor_XXX SNVT_switch
nvoConnection_XXX BV 12 DO 12 nvoConnectn_XXX SNVT_Switch
Expansion_XXX BV 13 DO 13 nviExpb_XXX SNVT_switch
Expansion_XXX BV 14 DO 14 nviExpc_XXX SNVT_switch
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B.2 MHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks
Point Name BACnet Object Type
BACnet Object ID
N2 Data Type
N2 Point Address
Lon Name Lon SNVT
nvoServTime_XXX AV 1 AO 1 nvoServTime_XXX SNVT_count_f
nvoPumpRunHr_XXX AV 2 AO 2 nvoPumpRunHr_XXX SNVT_count_f
nvoUVRunHr_XXX AV 3 AO 3 nvoUVRunHr_XXX SNVT_count_f
nvoSet1_XXX AV 4 AO 4 nvoSet1_XXX SNVT_count_f
nvoHum_Control_XXX AV 5 AO 5 nvoHum_Ctrl_XXX SNVT_count_f
nvoCapLimit_XXX AV 6 AO 6 nvoCapLimit_XXX SNVT_count_f
nvoRHDem1_XXX AV 7 AO 7 nvoRHDem1_XXX SNVT_count_f
nviSet1_XXX AV 8 AO 8 nviSet1_XXX SNVT_count_f
nviRHDem1_XXX AV 9 AO 9 nviRHDem1_XXX SNVT_count_f
nviHum_Control_XXX AV 10 AO 10 nviHum_Ctrl_XXX SNVT_count_f
nviCapLimit_XXX AV 11 AO 11 nviCapLimit_XXX SNVT_count_f
nvoNetSensor_XXX BV 1 DO 1 nvoNetSensor_XXX SNVT_switch
nvoDisable_XXX BV 2 DO 2 nvoDisable_XXX SNVT_switch
nvoStage1Dem_XXX BV 3 DO 3 nvoStage1Dem_XXX SNVT_switch
nvoStage2Dem_XXX BV 4 DO 4 nvoStage2Dem_XXX SNVT_switch
nvoStage3Dem_XXX BV 5 DO 5 nvoStage3Dem_XXX SNVT_switch
nvoWarning_XXX BV 6 DO 6 nvoWarning_XXX SNVT_switch
nvoService_XXX BV 7 DO 7 nvoService_XXX SNVT_switch
nvoFault_XXX BV 8 DO 8 nvoFault_XXX SNVT_switch
nvoCleaning_XXX BV 9 DO 9 nvoCleaning_XXX SNVT_switch
nvoTankDrain_XXX BV 10 DO 10 nvoTankDrain_XXX SNVT_switch
nvoSecurity_XXX BV 11 DO 11 nvoSecurity_XXX SNVT_switch
nvoTankLevel_XXX BV 12 DO 12 nvoTankLevel_XXX SNVT_switch
nviNetSensor_XXX BV 13 DO 13 nviNetSensor_XXX SNVT_switch
nviDisable_XXX BV 14 DO 14 nviDisable_XXX SNVT_switch
B.3 NHRS Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks
Point Name BACnet Object Type
BACnet Object ID
N2 Data Type
N2 Point Address
Lon Name Lon SNVT
nviRHDem_XXX AV 1 AO 1 nviRHDem_XXX SNVT_lev_percent
nviSet_XXX AV 2 AO 2 nviSet_XXX SNVT_lev_percent
nviCapLimit_XXX AV 3 AO 3 nviCapLimit_XXX SNVT_lev_percent
Condair LINKS 2587517_B_EN_1810 Appendix I xi
Expansion1_XXX AV 4 AO 4 nviExp1_XXX SNVT_lev_percent
Expansion2_XXX AV 5 AO 5 nviExp2_XXX SNVT_lev_percent
nvoRHDem_XXX AV 6 AO 6 nvoRHDem_XXX SNVT_lev_percent
nvoSet_XXX AV 7 AO 7 nvoSet_XXX SNVT_lev_percent
nvoCapLimit_XXX AV 8 AO 8 nvoCapLimit_XXX SNVT_time_hour
nvoSysDemand_XXX AV 9 AO 9 nvoSysDemand_XXX SNVT_time_hour
nvoHourOpt_XXX AV 10 AO 10 nvoHourOpt_XXX SNVT_time_hour
nvoSmallHrs_XXX AV 11 AO 11 nvoSmallHrs_XXX SNVT_time_hour
nvoLargeHrs_XXX AV 12 AO 12 nvoLargeHrs_XXX SNVT_lev_percent
Expansion3_XXX AV 13 AO 13 nvoExp3_XXX SNVT_lev_percent
Expansion4_XXX AV 14 AO 14 nvoExp4_XXX SNVT_lev_percent
Expansion5_XXX AV 15 AO 15 nvoExp5_XXX SNVT_lev_percent
nviNetSensor_XXX BV 1 DO 1 nviNetSensor_XXX SNVT_switch
Expansiona_XXX BV 2 DO 2 nviExpa_XXX SNVT_switch
Expansionb_XXX BV 3 DO 3 nviExpb_XXX SNVT_switch
nvoNetSensor_XXX BV 4 DO 4 nvoNetSensor_XXX SNVT_switch
nvoStatus_XXX BV 5 DO 5 nvoStatus_XXX SNVT_switch
nvoService_XXX BV 6 DO 6 nvoService_XXX SNVT_switch
nvoFault_XXX BV 7 DO 7 nvoFault_XXX SNVT_switch
nvoInputType_XXX BV 8 DO 8 nvoInputType_XXX SNVT_switch
nvoConnection_XXX BV 9 DO 9 nvoConnectn_XXX SNVT_switch
Expansiond_XXX BV 10 DO 10 nvoExpd_XXX SNVT_switch
Expansione_XXX BV 11 DO 11 nvoExpe_XXX SNVT_switch
Expansionf_XXX BV 12 DO 12 nvoExpf_XXX SNVT_switch
Expansiong_XXX BV 13 DO 13 nvoExpg_XXX SNVT_switch
Expansionh_XXX BV 14 DO 14 nvoExph_XXX SNVT_switch
Expansioni_XXX BV 15 DO 15 nvoExpi_XXX SNVT_switch
B.4 NHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks
Point Name BACnet Object Type
BACnet Object ID
N2 Data Type
N2 Point Address
Lon Name Lon SNVT
nvoHourOpt_XXX AV 1 AO 1 nvoHourOpt_XXX SNVT_time_hour
nvoCapLimit_XXX AV 2 AO 2 nvoCapLimit_XXX SNVT_lev_percent
nvoRHDem1_XXX AV 3 AO 3 nvoRHDem1_XXX SNVT_lev_percent
nvoSet1_XXX AV 4 AO 4 nvoSet1_XXX SNVT_lev_percent
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nvoRHDem2_XXX AV 5 AO 5 nvoRHDem2_XXX SNVT_lev_percent
nvoSet2_XXX AV 6 AO 6 nvoSet2_XXX SNVT_lev_percent
nvoSysDemand_XXX AV 7 AO 7 nvoSysDemand_XXX SNVT_lev_percent
nviCapLimit_XXX AV 8 AO 8 nviCapLimit_XXX SNVT_lev_percent
nviSet1_XXX AV 9 AO 9 nviSet1_XXX SNVT_lev_percent
nviSet2_XXX AV 10 AO 10 nviSet2_XXX SNVT_lev_percent
nviRHDem1_XXX AV 11 AO 11 nviRHDem1_XXX SNVT_lev_percent
nviRhDem2_XXX AV 12 AO 12 nviRhDem2_XXX SNVT_lev_percent
nviDisable_XXX AV 13 AO 13 nviDisable_XXX SNVT_switch
nviDisable2_XXX AV 14 AO 14 nviDisable2_XXX SNVT_switch
Expansion_XXX AV 15 AO 15 nviExp1_XXX SNVT_lev_percent
nvoFault_XXX BV 1 DO 1 nvoFault_XXX SNVT_switch
nvoHWSensor_XXX BV 2 DO 2 nvoHWSensor_XXX SNVT_switch
nvoNetSensor_XXX BV 3 DO 3 nvoNetSensor_XXX SNVT_switch
nvoDisable_XXX BV 4 DO 4 nvoDisable_XXX SNVT_switch
nvoSecurity_XXX BV 5 DO 5 nvoSecurity_XXX SNVT_switch
nvoService_XXX BV 6 DO 6 nvoService_XXX SNVT_switch
nvoStatus_XXX BV 7 DO 7 nvoStatus_XXX SNVT_switch
Expansion_XXX BV 8 DO 8 nviExpa_XXX SNVT_switch
nviNetSensor_XXX BV 9 DO 9 nviNetSensor_XXX SNVT_switch
nvoConnection_XXX BV 10 DO 10 nvoConnectn_XXX SNVT_switch
Expansion_XXX BV 11 DO 11 nviExpb_XXX SNVT_switch
Expansion_XXX BV 12 DO 12 nviExpc_XXX SNVT_switch
Expansion_XXX BV 13 DO 13 nviExpd_XXX SNVT_switch
Expansion_XXX BV 14 DO 14 nviExpe_XXX SNVT_switch
Expansion_XXX BV 15 DO 15 nviExpf_XXX SNVT_switch
Condair LINKS 2587517_B_EN_1810 Appendix I xiii
C REFERENCE
C.1 Specifications
ProtoCarrier FPC-C34 ProtoCarrier FPC-C35
Electrical Connections
One 6-pin Phoenix connector with:
RS-485 port (+ / - / gnd)
Power port (+ / - / Frame-gnd)
One 3-pin Phoenix connector with
RS-485 port (+ / - / gnd)
One Ethernet 10/100 BaseT port
One 6-pin Phoenix connector with:
RS-485 port (+ / - / gnd) Power port (+ / - / Frame-gnd)
One 2-pin Phoenix connector with:
One FTT-10 LonWorks port
One Ethernet 10/100 BaseT port
Approvals
CE Certified; TUV approved to UL 916, EN 60950-1,
EN 50491-3 and CSA C22-2 standards; FCC Class A Part 15;
DNP 3.0 Conformance Tested; RoHS Compliant; CSA 205 Approved
BTL Marked LonMark Certified
Power Requirements Multi-mode power adapter: 9-30VDC or 12 - 24VAC
Physical Dimensions 11.5 cm L x 8.3 cm W x 4.1 cm H (4.5 x 3.2 x 1.6 in.)
Weight 0.2 kg (0.4 lbs)
Operating Temperature -40°C to 75°C (-40°F to167°F)
Surge Suppression EN61000-4-2 ESD EN61000-4-3 EMC EN61000-4-4 EFT
Humidity 5 - 90% RH (non-condensing)
(Specifications subject to change without notice) Figure 20: Specifications
C.1.1 Compliance with UL Regulations
For UL compliance, the following instructions must be met when operating ProtoCarrier.
The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range.
The interconnecting power connector and power cable shall:
Comply with local electrical code
Be suited to the expected operating temperature range
Meet the current and voltage rating for ProtoCarrier
Furthermore, the interconnecting power cable shall:
Be of length not exceeding 3.05m (118.3”)
Be constructed of materials rated VW-1, FT-1 or better
If the unit is to be installed in an operating environment with a temperature above 65 °C, it should be installed in a Restricted Access Area requiring a key or a special tool to gain access.
This device must not be connected to a LAN segment with outdoor wiring.
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Warranty Condair Inc. and/or Condair Ltd. (hereinafter collectively referred to as THE
COMPANY), warrant for a period of two years after installation or 30 months from
manufacturer’s ship date, whichever date is earlier, that THE COMPANY’s
manufactured and assembled products, not otherwise expressly warranted, are free
from defects in material and workmanship. No warranty is made against corrosion,
deterioration, or suitability of substituted materials used as a result of compliance with
government regulations.
THE COMPANY’s obligations and liabilities under this warranty are limited to furnishing
replacement parts to the customer, F.O.B. THE COMPANY’s factory, provided that the
defective part(s) is returned freight prepaid by the customer. The replacement parts are
warranted for the balance of the term of the warranty on the original humidifier or 90
days, whichever is longer.
The warranties set forth herein are in lieu of all other warranties expressed or implied
by law. No liability whatsoever shall be attached to THE COMPANY until said products
have been paid for in full and then said liability shall be limited to the original purchase
price for the product. Any further warranty must be in writing, signed by an officer of
THE COMPANY.
THE COMPANY’s limited warranty on accessories, not manufactured by the
COMPANY, such as controls, humidistats, pumps, etc., is limited to the warranty of the
original equipment manufacturer from date of original shipment of humidifier.
THE COMPANY makes no warranty and assumes no liability unless the equipment is
installed in strict accordance with a copy of the catalog and installation manual in effect
at the date of purchase, and by a contractor approved by THE COMPANY to install
such equipment.
THE COMPANY makes no warranty and assumes no liability whatsoever for
consequential damage or damage resulting directly from misapplication, incorrect
sizing or lack of proper maintenance of the equipment.
THE COMPANY makes no warranty and assumes no liability whatsoever for damage
to the humidifier, supply lines, drain lines, or steam distribution systems caused by
freezing.
THE COMPANY reserves the right to change the design, specifications and
performance criteria of its products without notice or obligation.
Consulting, Sales and Service:
U.S.A. 835 Commerce Park Ave Ogdensburg, NY 1366-2209
CANADA 2740 Fenton Road Ottawa, ON, K1T 3T7
Tel: 1.866.667.8321 Fax: 613.822.7964
Email: [email protected] Website: www.condair.com