INSTALLATION AND OPERATION MANUAL - condair.com · for BACnet/IP and BACnet MS/TP The Metasys N2...

48
Humidification and Evaporative Cooling INSTALLATION AND OPERATION MANUAL ProtoCarrier FPC-C34 and ProtoCarrier FPC-C35 Condair LINKS 2587517_B_EN_1810

Transcript of INSTALLATION AND OPERATION MANUAL - condair.com · for BACnet/IP and BACnet MS/TP The Metasys N2...

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Humidification and Evaporative Cooling

INSTALLATION AND OPERATION MANUAL ProtoCarrier FPC-C34 and ProtoCarrier FPC-C35 Condair LINKS

2587517_B

_E

N_1810

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For Interfacing Condair Products: Nortec… GSTC, SETC, NHRS, NHTC To Building Automation Systems: BACnet MS/TP, BACnet/IP, Metasys N2 and LonWorks

Technical Support

Thank you for purchasing the ProtoCessor for Condair. Please call Condair for Technical support of the ProtoCessor product. Sierra Monitor Corporation does not provide direct support. If Condair needs to escalate the concern, they will contact Sierra Monitor Corporation for assistance. Support Contact Information: U.S.A. Condair Inc. 2700 90th Street Sturtevant, WI 53177 USA Canada Condair Ltd. 2740 Fenton Rd Ottawa, Ontario K1T 3T7 Condair Service:

1.866.667.8321 Fax:

1.613.822.9764 Email: [email protected] Website: www.condair.com APPLICABILITY & EFFECTIVITY

Explains ProtoCarrier FPC-C34 hardware and how to install it.

The instructions are effective for the above as of Oct 2018.

Document Revision: 2.G Web Configurator

Template Revision: 60

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INSTALLATION AND OPERATION MANUAL

Condair LINKS

ProtoCarrier FPC-C34 and ProtoCarrier FPC-C35 2587517_B_EN_1810

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Thank you for choosing Condair

Installation date (DD/MM/YYYY):

Commissioning date (DD/MM/YYYY):

Site:

Model:

Serial number:

Manufacturer

Condair Ltd. 2740 Fenton Road, Ottawa, ON, Canada K1T 3T7 Tel. 1.866.667.8321, Fax 613.822.7964 [email protected], www.condair.com

Proprietary Notice

This document and the information disclosed herein are proprietary data of Condair Ltd. Neither this docu-ment, nor the information contained herein shall be reproduced, used, or disclosed to others without the written authorization of Condair Ltd., except to the extent required for installation, operation or maintenance of the customer's equipment.

Liability Notice

Condair Ltd. does not accept any liability due to incorrect installation, maintenance or operation of the equipment, or due to the use of parts/components/equipment that are not authorized by Condair Ltd.

Copyright Notice

Copyright 2018, Condair Ltd, All rights reserved.

Technical modification rights reserved.

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Contents

1 Quick Start Guide ..................................................................................................... 7

2 Certifications ............................................................................................................. 8

3 Introduction ............................................................................................................... 9 3.1 ProtoCarrier Gateway ................................................................................................. 9

4 Setup for ProtoCarrier ..............................................................................................10 4.1 Record Identification Data ..........................................................................................10 4.2 Point Count Capacity and Registers per Device .........................................................10 4.3 Configuring Device Communications ..........................................................................10 4.3.1 Input COM Settings for Device with an Inserted ProtoCarrier ..................................10 4.3.2 Set Modbus RTU Node-ID for the Device ................................................................11

5 Interfacing ProtoCarrier to Devices .........................................................................12 5.1 ProtoCarrier FPC-C34 and FPC-C35 Showing Connection Ports ................................12 5.2 Device Connections to ProtoCarrier ............................................................................13 5.2.1 Biasing the Modbus RS-485 Device Network ..........................................................13 5.2.2 End of Line Termination Switch for the Modbus RS-485 Device Network ................14 5.3 BACnet MS/TP or Metasys N2: Wiring Field Port to RS-485 Network .........................15 5.4 LonWorks (FPC-C35): Wiring Field Port to LonWorks Network ...................................15 5.5 Power-Up ProtoCarrier ................................................................................................16

6 Use ProtoCarrier Web Configurator to Setup the Gateway ....................................17 6.1 Connect the PC to ProtoCarrier via the Ethernet Port ..................................................17 6.2 Connecting to ProtoCarrier Web Configurator .............................................................18 6.3 Selecting Profiles for Devices Connected to ProtoCarrier ............................................18 6.4 BACnet/IP: Setting IP Address for Field Network ........................................................20 6.5 Select Field Protocol ...................................................................................................22 6.5.1 BACnet MS/TP Configuration ..................................................................................22 6.5.2 BACnet/IP Configuration .........................................................................................23 6.5.3 Metasys N2 Configuration .......................................................................................24

7 BACnet MS/TP and BACnet/IP: Setting Node_Offset to Assign Specific Device Instances ........................................................................................25

8 How to Start the Installation Over: Clearing Profiles .............................................26

9 LonWorks (FPC-C35): Commissioning ProtoCarrier on a lonworks Network ......27 9.1 Commissioning ProtoCarrier FPC-C35 on a LonWorks Network .................................27 9.1.1 Instructions to Download XIF File from ProtoCarrier FPC-C35 Using Browser ........27

A Troubleshooting .......................................................................................................... i A.1 Lost or Incorrect IP Address ........................................................................................... i A.2 Viewing Diagnostic information ..................................................................................... ii A.3 Check Wiring and Settings ............................................................................................ ii

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VI | 2587517_B_EN_1810 Condair LINKS

A.4 LED Diagnostics for Communications Between ProtoCarrier and Device ................... iii A.5 Take Diagnostic Capture With the FieldServer Utilities ............................................... iv A.6 Update Firmware ....................................................................................................... vii A.7 BACnet: Setting Network_Number for more than one ProtoCarrier on Subnet .......... vii A.8 Securing the ProtoCarrier with Passwords ............................................................... viii

B Vendor Information - Condair .................................................................................ix B.1 GE_SE Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks .................... ix B.2 MHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... x B.3 NHRS Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... x B.4 NHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks ...................... xi

C Reference ................................................................................................................. xiii C.1 Specifications ............................................................................................................ xiii C.1.1 Compliance with UL Regulations ......................................................................... xiii

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Condair LINKS 2587517_B_EN_1810 I V

1

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2 Quick Start Guide

1. Record the information about the unit. (Section 5.1)

2. Set the device’s Modbus RTU serial settings (i.e. baud rate, parity, stop bits) and

Modbus Node-ID’s for each device that will be connected to ProtoCarrier FPC-C34

or FPC-C35. (Section 5.3)

3. Metasys N2 (FPC-C34): Set the Node-ID. (Section 5.3.2)

4. BACnet MS/TP or BACnet/IP: Set the BACnet Device Instance. (Section 8)

5. Connect ProtoCarrier’s 6 pin RS-485 connector to the Modbus RS-485 network

that is connected to each of the devices. (Section 5.2)

6. Connect ProtoCarrier FPC-C34’s 3 pin RS-485 port to the Field Protocol

cabling, (Section 6.3) or connect ProtoCarrier FPC-C35’s 2 pin LonWorks port

to the Field Protocol cabling. (Section 6.4)

7. Connect Power to ProtoCarrier’s 6 pin connector. (Section 6.5)

8. Use a browser to access the ProtoCarrier’s embedded tool, which is referred to in

this manual as the Web Configurator, to select the devices that will be attached to

ProtoCarrier and set the Modbus Node-ID. Once the devices are selected, the

ProtoCarrier Automatically builds and loads the Configuration. (Section 7)

9. BACnet/IP (FPC-C34): Use a browser to access the ProtoCarrier Web

Configurator to change the IP Address. No changes to the configuration are

necessary. (Section 7.4)

10. LonWorks (FPC-C35): The ProtoCarrier must be commissioned on the LonWorks

Network. This needs to be done by the LonWorks administrator using a LonWorks

Commissioning tool. (Section 10)

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3 Certifications

BTL MARK – BACNET TESTING LABORATORY

LONMARK CERTIFICATION

The BTL Mark on ProtoCessor is a symbol that indicates that a

product has passed a series of rigorous tests conducted by an

independent laboratory which verifies that the product correctly

implements the BACnet features claimed in the listing. The mark is a

symbol of a high-quality BACnet product.

Go to http://www.BACnetInternational.net/btl/ for more information

about the BACnet Testing Laboratory. Click here for BACnet PIC

Statement.

LonMark International is the recognized authority for

certification, education, and promotion of interoperability

standards for the benefit of manufacturers, integrators and end

users. LonMark International has developed extensive product

certification standards and tests to provide the integrator and

user with confidence that products from multiple manufacturers

utilizing LonMark devices work together. Sierra Monitor has

more LonMark Certified gateways than any other gateway

manufacturer, including the ProtoCessor, ProtoCarrier and

ProtoCessor for OEM applications and the full featured,

configurable gateways.

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4 Introduction

4.1 ProtoCarrier Gateway

ProtoCarrier is an external, high performance Building Automation multi-protocol gateway that is

preconfigured to automatically communicate between Condair’s products (hereafter called “device”)

connected to the ProtoCarrier and automatically configures them for BACnet® MS/TP, BACnet/IP,

Metasys® N2 by JCI or LonWorks® .

It is not necessary to download any configuration files to support the required applications. The

ProtoCarrier is pre-loaded with tested Profiles/Configurations for the supported devices.

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5 Setup for ProtoCarrier

5.1 Record Identification Data

Each ProtoCessor has a unique part number located on the side or the back of the unit.

This number should be recorded, as it may be required for technical support. The numbers

are as follows:

Table 1: ProtoCarrier Part Numbers

Model Part Number

ProtoCarrier FPC-C34 FPC-C34-1411

ProtoCarrier FPC-C35 FPC-C35-1412

FPC-C34 units have the following 2 ports: RS-485 + Ethernet

FPC-C35 units have the following 2 ports: LonWorks + Ethernet

5.2 Point Count Capacity and Registers per Device

The total number of Registers presented by the device attached to the ProtoCessor cannot exceed:

Table 2: Supported Point Count Capacity

Part Number Total Registers

FPC-C34-1411 1500

FPC-C35-1412 1500

Table 3: Registers per Device

Devices Registers per Device

GS_SE 28

MHTC 25

NHRS 30

NHTC 30

5.3 Configuring Device Communications

5.3.1 Input COM Settings for Device with an Inserted ProtoCarrier

Set the serial devices that the ProtoCarrier is connected to have the same Baud Rate, Data Bits, Stop Bits, and Parity settings as the ProtoCarrier.

Table 4 specifies the device serial port settings required to communicate with the

ProtoCarrier.

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Table 4: COM Settings

Serial Port Setting GS_SE, MHTC & NHRS NHTC

Protocol Modbus RTU Modbus RTU

Baud Rate 9600 9600

Parity None Even

Data Bits 8 8

Stop Bits 1 1

5.3.2 Set Modbus RTU Node-ID for the Device

Set Modbus Node-ID for the devices the ProtoCarrier is plugged into. (See Section 7.5 to

input Node-ID)

The Modbus Node-ID needs to be uniquely assigned between 1 and 255.

o The Modbus Node-ID that is assigned for the device needs to be documented

The Modbus Node-ID assigned is used for designating the Device Instance

for BACnet/IP and BACnet MS/TP

The Metasys N2 and Modbus TCP/IP field protocol Node-IDs are automatically set to be

the same value as the Node-ID of the Modbus RTU device.

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6 Interfacing ProtoCarrier to Devices

6.1 ProtoCarrier FPC-C34 and FPC-C35 Showing Connection Ports

Figure 1: ProtoCarrier FPC-C34 (upper) and ProtoCarrier FPC-C35 (lower)

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6.2 Device Connections to ProtoCarrier

ProtoCarrier 6 Pin Phoenix connector for RS-485 Devices.

The 6 pin Phoenix connector is the same for ProtoCarrier FPC-C34 (BACnet) and

FPC-C35 (LonWorks).

Pins 1 through 3 are for Modbus RS-485 devices.

o The RS-485 GND (Pin 3) is not typically connected.

Pins 4 through 6 are for power. Do not connect power (wait until Section 6.5).

Figure 2: Power and RS-485 Connections

6.2.1 Biasing the Modbus RS-485 Device Network

An RS-485 network with more than one device needs to have biasing to ensure proper communication. The biasing only needs to be done on one device.

The ProtoCarrier has 510 Ohm resistors that can be used to set the biasing. The ProtoCarrier’s default positions from the factory for the biasing jumpers are OFF.

The OFF position is when the 2 RED biasing jumpers straddle the 4 pins closest to the outside of the board of the ProtoCarrier. See Figure 3.

Only turn biasing ON:

IF the BMS cannot see more than one device connected to the ProtoCarrier

AND you have checked all the settings (Modbus COM settings, wiring, and DIP switches).

To turn biasing ON, move the 2 RED biasing jumpers to straddle the 4 pins closest to the inside of the board of the ProtoCarrier.

Device Pins ProtoCarrier Pin # Pin assignment

Pin RS-485 + Pin 1 RS-485 +

Pin RS-485 - Pin 2 RS-485 -

Pin GND Pin 3 RS-485 GND

Power In (+) Pin 4 V +

Power In (-) Pin 5 V -

Frame Ground Pin 6 FRAME GND

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Figure 3: Modbus RS-485 Biasing Switch on the ProtoCarrier C34 (left) and ProtoCarrier C35 (right)

6.2.2 End of Line Termination Switch for the Modbus RS-485 Device Network

On long RS-485 cabling runs, the RS-485 trunk must be properly terminated at each end.

The ProtoCarrier has an End Of Line (EOL) blue jumper. The default setting for this Blue EOL switch is OFF with the jumper straddling the pins closest to the inside of the board of the ProtoCarrier.

On short cabling runs the EOL switch does not to need to be turned ON.

If the ProtoCarrier is placed at one of the ends of the trunk, set the blue EOL jumper to the ON position straddling the pins closest to the outside of the board of the ProtoCarrier.

Always leave the single Red Jumper in the A position (default factory setting).

Modbus RS-485

EOL Switch

Leave in Position A

Figure 4: Modbus RS-485 End-Of-Line Termination Switch on the ProtoCarrier C34 (left) and

RS-485 Bias Switch

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6.3 BACnet MS/TP or Metasys N2: Wiring Field Port to RS-485 Network

Connect the BACnet MS/TP or Metasys N2 RS-485 network wires to the 3-pin RS-485 connector on

ProtoCarrier C34 as shown below in Figure 5.

The RS-485 GND (Pin 3) is not typically connected

See Section 8 for information on connecting to BACnet/IP network.

If the ProtoCarrier is the last device on the BACnet MS/TP or Metasys N2 trunk, then the End-Of-

Line Termination Switch needs to be enabled (Figure 6).

o The default setting from the factory is OFF (switch position = right side)

o To enable the EOL Termination, turn the EOL switch ON (switch position = left side)

Figure 5: Connection from ProtoCarrier to RS-485 Field Network

Figure 6: RS-485 BMS Network EOL Switch

6.4 LonWorks (FPC-C35): Wiring Field Port to LonWorks Network

Connect ProtoCarrier to the field network with the LonWorks terminal using approved cable per the FT-10

installation guidelines. LonWorks has no polarity.

BMS RS-485

Wiring

ProtoCarrier

Pin #

Pin

Assignment

RS-485 + Pin 1 RS-485 +

RS-485 - Pin 2 RS-485 -

- Pin 3 RS-485 GND

+

End-of-Line Switch

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Figure 7: LonWorks Terminal Connector

6.5 Power-Up ProtoCarrier

Apply power to ProtoCarrier as show below in Table 5 and Figure 8. Ensure that

the power supply used complies with the specifications provided in C.1.

ProtoCarrier accepts either 9-30VDC or 12-24 VAC on pins 4 and 5.

Frame GND should be connected.

Table 5: Power Requirement for ProtoCarrier Daughter Card

Current Draw Type

ProtoCarrier Family 12VDC/VAC 24VDC/VAC 30VDC

FPC – C34 (Typical) 170mA 100mA 80mA

FPC – C34 (Maximum) 240mA 140mA 100mA

FPC – C35 (Typical) 210mA 130mA 90mA

FPC – C35 (Maximum) 250mA 170mA 110mA

Note: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system. A safety margin of 25% is recommended.

Figure 8: Power Connections

Power to

ProtoCarrier

ProtoCarrier

Pin #

Pin

Assignment

Power In (+) Pin 4 V +

Power In (-) Pin 5 V -

Frame Ground Pin 6 FRAME GND

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7 Use ProtoCarrier Web Configurator to Setup the Gateway

7.1 Connect the PC to ProtoCarrier via the Ethernet Port

Connect a CAT5 Ethernet cable (Straight through or Cross-Over) between the local PC

and ProtoCarrier.

The Default IP Address of ProtoCarrier is 192.168.168.243, Subnet Mask is

255.255.255.0. If the PC and ProtoCarrier are on different IP Networks, assign a static IP

Address to the PC on the 192.168.168.xxx network.

For Windows XP:

Go to > >

Right-click on Local Area Connection > Properties

Highlight >

For Windows 7:

Go to > >

> >

Right-click on Local Area Connection > Properties

Highlight >

For Windows XP and Windows 7, use the following IP Address:

Click twice.

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7.2 Connecting to ProtoCarrier Web Configurator

After setting a local PC on the same subnet as the ProtoCarrier (Section 7.1), open a

web browser on the PC and enter the IP Address of the ProtoCarrier; the default

address is 192.168.168.243.

NOTE: If the IP Address of the ProtoCarrier has been changed by previous

configuration, the assigned IP Address must be gathered from the network administrator.

7.3 Selecting Profiles for Devices Connected to ProtoCarrier

In the Web Configurator, the Active Profiles section is shown on the lower left side of the

screen.

The Active Profiles section lists the currently active device profiles, including previous Web

Configurator additions. This list will be empty for new installations, or after clearing all

configurations. (Figure 9)

To add an active profile to support a device, click the ADD button under Active Profiles.

This will present a drop-down box underneath the Current Profile column that lists all the

available profiles. (Figure 10)

For every device that is added, assign a unique Modbus Node-ID. This specification must

match the device’s network settings.

NOTE: If multiple devices are connected to the ProtoCarrier, set the BACnet Virtual Server Nodes field to “Yes”; otherwise leave the field on the default “No” setting.

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Figure 9: Web Configurator Showing no Active Profiles

Once the Profile for the device has been selected from the drop-down list, enter the value

of the device’s Modbus Node-ID which was assigned in Section 5.3.2.

Figure 10: Active Profiles Showing Available Profiles for Selection

Then press the “Submit” button to add the Profile to the list of devices to be configured.

Repeat this process until all the devices have been added.

Completed additions will be listed under “Active Profiles” as shown in Figure 11.

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Figure 11: Web Configurator Active Profile Additions

7.4 BACnet/IP: Setting IP Address for Field Network

After setting a local PC to the same subnet as the ProtoCarrier (Section 7.1), open a

web browser on the PC and enter the IP Address of the ProtoCarrier; the default

address is 192.168.168.243.

The Web Configurator is displayed as the landing page. (Figure 12)

To access the Web GUI, click on the “Diagnostics & Debugging” button in the

bottom right side of the page.

Figure 12: Web Configurator Screen

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From the Web GUI landing page, click on “Setup” to expand the navigation tree and then

select “Network Settings” to access the IP Settings menu. (Figure 13)

Figure 13: Changing IP Address via Web GUI

Modify the IP Address (N1 IP Address field) of the ProtoCarrier Ethernet port.

If necessary, change the Netmask (N1 Netmask field).

Type in a new Subnet Mask.

If necessary, change the IP Gateway (Default Gateway field).

Type in a new IP Gateway.

NOTE: If the ProtoCarrier is connected to a router, the IP Gateway of the ProtoCarrier

should be set to the IP Address of that router.

Reset ProtoCarrier.

Unplug Ethernet cable from PC and connect it to the network hub or router.

Record the IP Address assigned to the ProtoCarrier for future reference.

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7.5 Select Field Protocol

For C34 – Us the Protocol Selector by typing in the corresponding number next to the

desired protocol:

BACnet MS/TP 1

BACnet/IP 2

Metasys N2 3

Then click “System Restart” to bring up options to configure the desired protocol.

For C35 – There are no device details to be entered for this protocol combination.

7.5.1 BACnet MS/TP Configuration

Enter the appropriate details for BACnet MS/TP (Figure 14):

Figure 13: Web Configurator Showing BACnet MS/TP Configuration

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7.5.2 BACnet/IP Configuration

Enter the appropriate details for BACnet/IP (Figure 15):

Figure 14: Web Configurator Showing BACnet/IP Configuration

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7.5.3 Metasys N2 Configuration

Enter the appropriate details for Metasys N2 (Figure 16):

Figure 15: Web Configurator Showing Metasys N2 Configuration

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8 BACnet MS/TP and BACnet/IP: Setting Node_Offset to Assign Specific Device Instances

After setting a local PC to the same subnet as the ProtoNode (Section 7.1), open a

web browser on the PC and enter the IP Address of the ProtoNode; the default

address is 192.168.168.243.

The Web Configurator will be displayed as the landing page. (Figure 14 or Figure

15)

The Node_Offset field shows the current value (default = 50,000).

The values allowed for a BACnet Device Instance can range from 1 to 4,194,303.

To assign a specific Device Instance (or range), change the Node_Offset value

accordingly.

Given that: Node_Offset + Modbus Node_ID = Device Instance

Then: Node_Offset (required) = Device Instance (desired) – Modbus Node_ID

For example, if the desired Device Instance for the 1st device is 1,001:

Device 1 has a Modbus Node-ID of 1

Device 2 has a Modbus Node-ID of 22

Device 3 has a Modbus Node-ID of 33

Node_Offset (required) = 1,001 – (Modbus Node_ID) = 1,001 – 1 = 1,000

NOTE: The Node_Offset value will be applied to the devices.

Device 1 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 1 = 1,001

Device 2 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 22 = 1,022

Device 3 Instance will then be = 1,000 + Modbus Node_ID = 1,000 + 33 = 1,033

Click “Submit” once the desired value is entered.

Figure 17: Active Profiles with Node-ID

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9 How to Start the Installation Over: Clearing Profiles

After setting a local PC to the same subnet as the ProtoCarrier (Section 7.1), open a

web browser on the PC and enter the IP Address of the ProtoCarrier; the default

address is 192.168.168.243.

If the IP Address of the ProtoCarrier has been changed by previous configuration,

the assigned IP Address must be gathered from the network administrator.

The Web Configurator is displayed as the landing page.

At the bottom-left of the page, click the “Clear Profiles and Restart” button.

Once restart is complete, all past profiles discovered and/or added via Web

configurator are deleted. The unit can now be reinstalled.

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Condair LINKS 2587517_B_EN_1810 I 27

10 LonWorks (FPC-C35): Commissioning ProtoCarrier on a Lonworks Network

Commissioning may only be performed by the LonWorks administrator.

10.1 Commissioning ProtoCarrier FPC-C35 on a LonWorks Network

The User will be prompted by the LonWorks Administrator to hit the Service Pin on the

ProtoCarrier FPC-C35 at the correct step of the Commissioning process which is

different for each LonWorks Network Management Tool.

If an XIF file is required, see steps in Section 10.1.1 to generate XIF. Figure 18: LonWorks Service Pin Location

10.1.1 Instructions to Download XIF File from ProtoCarrier FPC-C35 Using Browser

Connect a CAT5 Ethernet cable (Straight through or Cross-Over) between the PC

and ProtoCarrier.

The Default IP Address of ProtoCarrier is 192.168.168.24, Subnet Mask is

255.255.255.0. If the PC and ProtoCarrier are on different IP Networks, assign a

static IP Address to the PC on the 192.168.1.xxx network.

For Windows XP:

Go to > >

Right-click on Local Area Connection > Properties

Highlight >

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For Windows 7 or later:

Go to > >

> >

Right-click on Local Area Connection > Properties

Highlight >

For Windows XP and Windows 7, use the following IP Address:

Click twice.

Open a web browser and go to the following address: [IP Address of

ProtoCarrier]/fserver.xif

Example: 192.168.168.24/fserver.xif

If the web browser prompts to save the file, save the file onto the PC. If the web

browser displays the xif file as a web page, save the file onto the local PC as

“fserver.xif”.

Figure 19: Sample of Fserver.XIF File Generated

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Condair LINKS 2587517_B_EN_1810 Appendix I i

A TROUBLESHOOTING

A.1 Lost or Incorrect IP Address

Ensure that FieldServer Toolbox is loaded onto the local PC. If not, download

FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care-

Resource Center, Software Downloads:

http://www.sierramonitor.com/customer-care/resource-center?filters=software-

downloads

Extract the executable file and complete the installation.

Figure 16: Ethernet Port Location

Disable any wireless Ethernet adapters on the PC/Laptop.

Disable firewall and virus protection software if possible.

Connect a standard CAT5 Ethernet cable between the PC and ProtoCarrier.

Double click on the FS Toolbox Utility.

Check IP Addresses from the Device listings.

Correct IP Address(es) by right clicking the settings icon and changing the IP Address.

Ethernet Port

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A.2 Viewing Diagnostic information

Type the IP Address of the ProtoCarrier into the web browser or use the FieldServer

Toolbox to connect to the ProtoCarrier.

Click on Diagnostics and Debugging Button, then click on view, and then on

connections.

If there are any errors showing on the Connection page, please refer to A.3 for the

relevant wiring and settings.

Figure 17: Error messages screen

A.3 Check Wiring and Settings

No COMS on Modbus RTU side. If the Tx/Rx LEDs are not flashing rapidly then

there is a COM issue. To fix, check the following:

Visual observations of LEDs on ProtoNode (A.4)

Check baud rate, parity, data bits, stop bits

Check device address

Verify wiring

Verify device is connected to the same subnet as the ProtoNode

Verify the Modbus device was discovered in Web Configurator (Section 7.2)

Field COM problems:

If Ethernet protocols are used, observe Ethernet LEDs on the ProtoNode (A.4)

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Condair LINKS 2587517_B_EN_1810 Appendix I iii

Check dipswitch settings (using correct baud rate and device instance)

Verify IP Address setting

Verify wiring

NOTE: If the problem persists, a Diagnostic Capture needs to be taken and sent to

support. (A.5)

A.4 LED Diagnostics for Communications Between ProtoCarrier and Device

Please see the diagram below for ProtoCarrier FPC-C34 (left) and FPC-C35 (right) LED Locations.

Figure 18: Diagnostic LEDs

Table 6: Diagnostic LEDs

Tag Description

SPL The SPL LED will light if the unit is not getting a response from one or more of the configured devices.

For LonWorks units, LED will light until the unit is commissioned on the LonWorks network. RUN The RUN LED will start flashing 20 seconds after power indicating normal operation.

ERR The SYS ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady red light will indicate there is a system error on unit. If this occurs, immediately report the related “system error” shown in the error screen of the GUI interface to support for evaluation.

RX If socket protocol is serial, the RX LED will flash when a message is received on the host port.

If socket protocol is Ethernet, this LED is not used.

TX If socket protocol is serial, the TX LED will flash when a message is sent on the host port.

If socket protocol is Ethernet, this LED is not used.

PWR This is the power light and should show steady green at all times when the unit is powered.

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A.5 Take Diagnostic Capture With the FieldServer Utilities

Once the Diagnostic Capture is complete, email it to [email protected]. The

Diagnostic Capture will accelerate diagnosis of the problem.

Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or

download FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer

Care: Resource Center, Software Downloads:

http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads

Extract the executable file and complete the installation.

Figure 19: Ethernet Port Location

Disable any wireless Ethernet adapters on the PC/Laptop.

Disable firewall and virus protection software if possible.

Connect a standard CAT5 Ethernet cable between the PC and ProtoCarrier.

Double click on the FS Toolbox Utility.

Step 1: Take a Log

Click on the diagnose icon of the desired device

Ethernet Port

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Condair LINKS 2587517_B_EN_1810 Appendix I v

Select “Full Diagnostic"

NOTE: If desired, the default capture period can be changed

Click on “Start Diagnostic”

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When the capture period is finished, the “Diagnostic Test Complete” window will appear

Step 2: Send Log

Once the diagnostic test is complete, a .zip file will be saved on the PC

Click “Open” to launch explorer and have it point directly at the correct folder,

then email the diagnostic zip file to [email protected]

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Condair LINKS 2587517_B_EN_1810 Appendix I vii

A.6 Update Firmware

To load a new version of the firmware, follow these instructions:

1. Extract and save the new file onto the local PC.

2. Open a web browser and type the IP Address of the FieldServer in the address bar.

NOTE: Default IP Address is 192.168.168.243

NOTE: Use the FS Toolbox utility if you do not know the IP Address (A.1)

3. Click on the “Diagnostics & Debugging” button.

4. In the Navigation Tree on the left hand side, do the following:

a. Click on “Setup”

b. Click on “File Transfer”

c. Click on the “Firmware” tab

5. In the Firmware tab, click on “Choose Files” and select the firmware file extracted in step 1.

6. Click on the orange “Submit” button.

7. When the download is complete, click on the “System Restart” button.

A.7 BACnet: Setting Network_Number for more than one ProtoCarrier on Subnet

For both BACnet MS/TP and BACnet/IP, if more than one ProtoCarrier is connected to

the same subnet, they must be assigned unique Network_Number values.

On the main Web Configuration screen, update the Network Number with the “network_nr” field and click submit. The default value is 50.

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Figure 24: Configuration Parameters – Setting Network Number for BACnet

A.8 Securing the ProtoCarrier with Passwords

Access to the ProtoCarrier can be restricted by enabling a password. There are 2 access

levels defined by 2 account names: Admin and User.

The Admin account has unrestricted access to the ProtoCarrier.

The User account can view any ProtoCarrier information, but cannot make any

changes or restart the ProtoCarrier.

The password needs to be a minimum of eight characters and is case sensitive.

If the password is lost, click cancel on the password authentication popup window, and

email the password recovery token to [email protected] to receive a temporary

password from the support team. Access the ProtoCarrier to set a new password.

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Condair LINKS 2587517_B_EN_1810 Appendix I ix

B VENDOR INFORMATION - CONDAIR

B.1 GE_SE Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks

Point Name

BACnet Object Type

BACnet Object ID

N2 Data Type

N2 Point Address

Lon Name Lon SNVT

nvoHourOpt_XXX AV 1 AO 1 nvoHourOpt_XXX SNVT_time_hour

nvoRHDem1_XXX AV 2 AO 2 nvoRHDem1_XXX SNVT_lev_percent

nvoSet1_XXX AV 3 AO 3 nvoSet1_XXX SNVT_lev_percent

nvoRHDem2_XXX AV 4 AO 4 nvoRHDem2_XXX SNVT_lev_percent

nvoSet2_XXX AV 5 AO 5 nvoSet2_XXX SNVT_lev_percent

nvoSysDemand_XXX AV 6 AO 6 nvoSysDemand_XXX SNVT_lev_percent

nvoServHours_XXX AV 7 AO 7 nvoServHours_XXX SNVT_time_hour

nviRHDem1_XXX AV 8 AO 8 nviRHDem1_XXX SNVT_lev_percent

nviRhDem2_XXX AV 9 AO 9 nviRhDem2_XXX SNVT_lev_percent

nviSet1_XXX AV 10 AO 10 nviSet1_XXX SNVT_lev_percent

nviSet2_XXX AV 11 AO 11 nviSet2_XXX SNVT_lev_percent

Expansion_XXX AV 12 AO 12 nviExp1_XXX SNVT_lev_percent

Expansion_XXX AV 13 AO 13 nviExp2_XXX SNVT_lev_percent

nviDisable_XXX AV 14 AO 14 nviDisable_XXX SNVT_switch

nvoInputType_XXX BV 1 DO 1 nvoInputType_XXX SNVT_switch

nvoFault_XXX BV 2 DO 2 nvoFault_XXX SNVT_switch

nvoNetSensor_XXX BV 3 DO 3 nvoNetSensor_XXX SNVT_switch

nvoDisable_XXX BV 4 DO 4 nvoDisable_XXX SNVT_switch

nvoService_XXX BV 5 DO 5 nvoService_XXX SNVT_switch

nvoStatus_XXX BV 6 DO 6 nvoStatus_XXX SNVT_switch

nvoKeepWarm_XXX BV 7 DO 7 nvoKeepWarm_XXX SNVT_switch

nvo3DayDrain_XXX BV 8 DO 8 nvo3DayDrain_XXX SNVT_switch

Expansion_XXX BV 9 DO 9 nviExpa_XXX SNVT_switch

nviInputType_XXX BV 10 DO 10 nviInputType_XXX SNVT_switch

nviNetSensor_XXX BV 11 DO 11 nviNetSensor_XXX SNVT_switch

nvoConnection_XXX BV 12 DO 12 nvoConnectn_XXX SNVT_Switch

Expansion_XXX BV 13 DO 13 nviExpb_XXX SNVT_switch

Expansion_XXX BV 14 DO 14 nviExpc_XXX SNVT_switch

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B.2 MHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks

Point Name BACnet Object Type

BACnet Object ID

N2 Data Type

N2 Point Address

Lon Name Lon SNVT

nvoServTime_XXX AV 1 AO 1 nvoServTime_XXX SNVT_count_f

nvoPumpRunHr_XXX AV 2 AO 2 nvoPumpRunHr_XXX SNVT_count_f

nvoUVRunHr_XXX AV 3 AO 3 nvoUVRunHr_XXX SNVT_count_f

nvoSet1_XXX AV 4 AO 4 nvoSet1_XXX SNVT_count_f

nvoHum_Control_XXX AV 5 AO 5 nvoHum_Ctrl_XXX SNVT_count_f

nvoCapLimit_XXX AV 6 AO 6 nvoCapLimit_XXX SNVT_count_f

nvoRHDem1_XXX AV 7 AO 7 nvoRHDem1_XXX SNVT_count_f

nviSet1_XXX AV 8 AO 8 nviSet1_XXX SNVT_count_f

nviRHDem1_XXX AV 9 AO 9 nviRHDem1_XXX SNVT_count_f

nviHum_Control_XXX AV 10 AO 10 nviHum_Ctrl_XXX SNVT_count_f

nviCapLimit_XXX AV 11 AO 11 nviCapLimit_XXX SNVT_count_f

nvoNetSensor_XXX BV 1 DO 1 nvoNetSensor_XXX SNVT_switch

nvoDisable_XXX BV 2 DO 2 nvoDisable_XXX SNVT_switch

nvoStage1Dem_XXX BV 3 DO 3 nvoStage1Dem_XXX SNVT_switch

nvoStage2Dem_XXX BV 4 DO 4 nvoStage2Dem_XXX SNVT_switch

nvoStage3Dem_XXX BV 5 DO 5 nvoStage3Dem_XXX SNVT_switch

nvoWarning_XXX BV 6 DO 6 nvoWarning_XXX SNVT_switch

nvoService_XXX BV 7 DO 7 nvoService_XXX SNVT_switch

nvoFault_XXX BV 8 DO 8 nvoFault_XXX SNVT_switch

nvoCleaning_XXX BV 9 DO 9 nvoCleaning_XXX SNVT_switch

nvoTankDrain_XXX BV 10 DO 10 nvoTankDrain_XXX SNVT_switch

nvoSecurity_XXX BV 11 DO 11 nvoSecurity_XXX SNVT_switch

nvoTankLevel_XXX BV 12 DO 12 nvoTankLevel_XXX SNVT_switch

nviNetSensor_XXX BV 13 DO 13 nviNetSensor_XXX SNVT_switch

nviDisable_XXX BV 14 DO 14 nviDisable_XXX SNVT_switch

B.3 NHRS Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks

Point Name BACnet Object Type

BACnet Object ID

N2 Data Type

N2 Point Address

Lon Name Lon SNVT

nviRHDem_XXX AV 1 AO 1 nviRHDem_XXX SNVT_lev_percent

nviSet_XXX AV 2 AO 2 nviSet_XXX SNVT_lev_percent

nviCapLimit_XXX AV 3 AO 3 nviCapLimit_XXX SNVT_lev_percent

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Condair LINKS 2587517_B_EN_1810 Appendix I xi

Expansion1_XXX AV 4 AO 4 nviExp1_XXX SNVT_lev_percent

Expansion2_XXX AV 5 AO 5 nviExp2_XXX SNVT_lev_percent

nvoRHDem_XXX AV 6 AO 6 nvoRHDem_XXX SNVT_lev_percent

nvoSet_XXX AV 7 AO 7 nvoSet_XXX SNVT_lev_percent

nvoCapLimit_XXX AV 8 AO 8 nvoCapLimit_XXX SNVT_time_hour

nvoSysDemand_XXX AV 9 AO 9 nvoSysDemand_XXX SNVT_time_hour

nvoHourOpt_XXX AV 10 AO 10 nvoHourOpt_XXX SNVT_time_hour

nvoSmallHrs_XXX AV 11 AO 11 nvoSmallHrs_XXX SNVT_time_hour

nvoLargeHrs_XXX AV 12 AO 12 nvoLargeHrs_XXX SNVT_lev_percent

Expansion3_XXX AV 13 AO 13 nvoExp3_XXX SNVT_lev_percent

Expansion4_XXX AV 14 AO 14 nvoExp4_XXX SNVT_lev_percent

Expansion5_XXX AV 15 AO 15 nvoExp5_XXX SNVT_lev_percent

nviNetSensor_XXX BV 1 DO 1 nviNetSensor_XXX SNVT_switch

Expansiona_XXX BV 2 DO 2 nviExpa_XXX SNVT_switch

Expansionb_XXX BV 3 DO 3 nviExpb_XXX SNVT_switch

nvoNetSensor_XXX BV 4 DO 4 nvoNetSensor_XXX SNVT_switch

nvoStatus_XXX BV 5 DO 5 nvoStatus_XXX SNVT_switch

nvoService_XXX BV 6 DO 6 nvoService_XXX SNVT_switch

nvoFault_XXX BV 7 DO 7 nvoFault_XXX SNVT_switch

nvoInputType_XXX BV 8 DO 8 nvoInputType_XXX SNVT_switch

nvoConnection_XXX BV 9 DO 9 nvoConnectn_XXX SNVT_switch

Expansiond_XXX BV 10 DO 10 nvoExpd_XXX SNVT_switch

Expansione_XXX BV 11 DO 11 nvoExpe_XXX SNVT_switch

Expansionf_XXX BV 12 DO 12 nvoExpf_XXX SNVT_switch

Expansiong_XXX BV 13 DO 13 nvoExpg_XXX SNVT_switch

Expansionh_XXX BV 14 DO 14 nvoExph_XXX SNVT_switch

Expansioni_XXX BV 15 DO 15 nvoExpi_XXX SNVT_switch

B.4 NHTC Modbus RTU Mappings to BACnet, Metasys N2 and LonWorks

Point Name BACnet Object Type

BACnet Object ID

N2 Data Type

N2 Point Address

Lon Name Lon SNVT

nvoHourOpt_XXX AV 1 AO 1 nvoHourOpt_XXX SNVT_time_hour

nvoCapLimit_XXX AV 2 AO 2 nvoCapLimit_XXX SNVT_lev_percent

nvoRHDem1_XXX AV 3 AO 3 nvoRHDem1_XXX SNVT_lev_percent

nvoSet1_XXX AV 4 AO 4 nvoSet1_XXX SNVT_lev_percent

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nvoRHDem2_XXX AV 5 AO 5 nvoRHDem2_XXX SNVT_lev_percent

nvoSet2_XXX AV 6 AO 6 nvoSet2_XXX SNVT_lev_percent

nvoSysDemand_XXX AV 7 AO 7 nvoSysDemand_XXX SNVT_lev_percent

nviCapLimit_XXX AV 8 AO 8 nviCapLimit_XXX SNVT_lev_percent

nviSet1_XXX AV 9 AO 9 nviSet1_XXX SNVT_lev_percent

nviSet2_XXX AV 10 AO 10 nviSet2_XXX SNVT_lev_percent

nviRHDem1_XXX AV 11 AO 11 nviRHDem1_XXX SNVT_lev_percent

nviRhDem2_XXX AV 12 AO 12 nviRhDem2_XXX SNVT_lev_percent

nviDisable_XXX AV 13 AO 13 nviDisable_XXX SNVT_switch

nviDisable2_XXX AV 14 AO 14 nviDisable2_XXX SNVT_switch

Expansion_XXX AV 15 AO 15 nviExp1_XXX SNVT_lev_percent

nvoFault_XXX BV 1 DO 1 nvoFault_XXX SNVT_switch

nvoHWSensor_XXX BV 2 DO 2 nvoHWSensor_XXX SNVT_switch

nvoNetSensor_XXX BV 3 DO 3 nvoNetSensor_XXX SNVT_switch

nvoDisable_XXX BV 4 DO 4 nvoDisable_XXX SNVT_switch

nvoSecurity_XXX BV 5 DO 5 nvoSecurity_XXX SNVT_switch

nvoService_XXX BV 6 DO 6 nvoService_XXX SNVT_switch

nvoStatus_XXX BV 7 DO 7 nvoStatus_XXX SNVT_switch

Expansion_XXX BV 8 DO 8 nviExpa_XXX SNVT_switch

nviNetSensor_XXX BV 9 DO 9 nviNetSensor_XXX SNVT_switch

nvoConnection_XXX BV 10 DO 10 nvoConnectn_XXX SNVT_switch

Expansion_XXX BV 11 DO 11 nviExpb_XXX SNVT_switch

Expansion_XXX BV 12 DO 12 nviExpc_XXX SNVT_switch

Expansion_XXX BV 13 DO 13 nviExpd_XXX SNVT_switch

Expansion_XXX BV 14 DO 14 nviExpe_XXX SNVT_switch

Expansion_XXX BV 15 DO 15 nviExpf_XXX SNVT_switch

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Condair LINKS 2587517_B_EN_1810 Appendix I xiii

C REFERENCE

C.1 Specifications

ProtoCarrier FPC-C34 ProtoCarrier FPC-C35

Electrical Connections

One 6-pin Phoenix connector with:

RS-485 port (+ / - / gnd)

Power port (+ / - / Frame-gnd)

One 3-pin Phoenix connector with

RS-485 port (+ / - / gnd)

One Ethernet 10/100 BaseT port

One 6-pin Phoenix connector with:

RS-485 port (+ / - / gnd) Power port (+ / - / Frame-gnd)

One 2-pin Phoenix connector with:

One FTT-10 LonWorks port

One Ethernet 10/100 BaseT port

Approvals

CE Certified; TUV approved to UL 916, EN 60950-1,

EN 50491-3 and CSA C22-2 standards; FCC Class A Part 15;

DNP 3.0 Conformance Tested; RoHS Compliant; CSA 205 Approved

BTL Marked LonMark Certified

Power Requirements Multi-mode power adapter: 9-30VDC or 12 - 24VAC

Physical Dimensions 11.5 cm L x 8.3 cm W x 4.1 cm H (4.5 x 3.2 x 1.6 in.)

Weight 0.2 kg (0.4 lbs)

Operating Temperature -40°C to 75°C (-40°F to167°F)

Surge Suppression EN61000-4-2 ESD EN61000-4-3 EMC EN61000-4-4 EFT

Humidity 5 - 90% RH (non-condensing)

(Specifications subject to change without notice) Figure 20: Specifications

C.1.1 Compliance with UL Regulations

For UL compliance, the following instructions must be met when operating ProtoCarrier.

The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range.

The interconnecting power connector and power cable shall:

Comply with local electrical code

Be suited to the expected operating temperature range

Meet the current and voltage rating for ProtoCarrier

Furthermore, the interconnecting power cable shall:

Be of length not exceeding 3.05m (118.3”)

Be constructed of materials rated VW-1, FT-1 or better

If the unit is to be installed in an operating environment with a temperature above 65 °C, it should be installed in a Restricted Access Area requiring a key or a special tool to gain access.

This device must not be connected to a LAN segment with outdoor wiring.

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Warranty Condair Inc. and/or Condair Ltd. (hereinafter collectively referred to as THE

COMPANY), warrant for a period of two years after installation or 30 months from

manufacturer’s ship date, whichever date is earlier, that THE COMPANY’s

manufactured and assembled products, not otherwise expressly warranted, are free

from defects in material and workmanship. No warranty is made against corrosion,

deterioration, or suitability of substituted materials used as a result of compliance with

government regulations.

THE COMPANY’s obligations and liabilities under this warranty are limited to furnishing

replacement parts to the customer, F.O.B. THE COMPANY’s factory, provided that the

defective part(s) is returned freight prepaid by the customer. The replacement parts are

warranted for the balance of the term of the warranty on the original humidifier or 90

days, whichever is longer.

The warranties set forth herein are in lieu of all other warranties expressed or implied

by law. No liability whatsoever shall be attached to THE COMPANY until said products

have been paid for in full and then said liability shall be limited to the original purchase

price for the product. Any further warranty must be in writing, signed by an officer of

THE COMPANY.

THE COMPANY’s limited warranty on accessories, not manufactured by the

COMPANY, such as controls, humidistats, pumps, etc., is limited to the warranty of the

original equipment manufacturer from date of original shipment of humidifier.

THE COMPANY makes no warranty and assumes no liability unless the equipment is

installed in strict accordance with a copy of the catalog and installation manual in effect

at the date of purchase, and by a contractor approved by THE COMPANY to install

such equipment.

THE COMPANY makes no warranty and assumes no liability whatsoever for

consequential damage or damage resulting directly from misapplication, incorrect

sizing or lack of proper maintenance of the equipment.

THE COMPANY makes no warranty and assumes no liability whatsoever for damage

to the humidifier, supply lines, drain lines, or steam distribution systems caused by

freezing.

THE COMPANY reserves the right to change the design, specifications and

performance criteria of its products without notice or obligation.

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Consulting, Sales and Service:

U.S.A. 835 Commerce Park Ave Ogdensburg, NY 1366-2209

CANADA 2740 Fenton Road Ottawa, ON, K1T 3T7

Tel: 1.866.667.8321 Fax: 613.822.7964

Email: [email protected] Website: www.condair.com