Inspection Management - Harford County, MD

Harford County Government

ePermit Center User Account Access &

Inspection Request Management

Presentation Objective

• After completing the presentation, users will be

able to:

– Understand the features available on the account

Dashboard page

– Create and manage inspection requests within the ePermit Center

https://epermitcenter.harfordcountymd.gov/energov_prod/selfservice#/home


ePermit Center User Account FeaturesHelpful Hint: The site performs best using Google Chrome

ePermit Center Account Features

• View Professional Licenses, Permits and Open

Invoices linked to a Contact ID in the ePermit

back office system

• Request inspections be scheduled from within

a permit record

• View specific inspection details such as the

scheduled date, inspection status and assigned

inspector


• Request Inspections

• Cancel Requested Inspections– To Cancel a Scheduled Inspection, please contact a

County staff member via phone. Online cancelationof a scheduled inspection is not permitted

• View inspection details

• View associated Professional Licenses issued toa contact

• View open invoices linked to a contact

• List permits linked to a contact


NOTE: On-Line Account Users can only

manage records linked to their individual

ePermit Center Account Contact ID

which is set up by Harford County Permit

Center staff.

ePermit Center Account Notes:

• Harford County Government is a third party inspection

provider for building permits issued within the Town of Bel

Air, City of Aberdeen and City of Havre de Grace.

• The Town of Bel Air, City of Aberdeen and City of Havre de

Grace remit permit fees directly to Harford County

Government.

• Unpaid fees may show on municipality building permits

where a municipality has collected the permit fees from theapplicant but not remitted payment to Harford County as of

the date of online review.

ePermit Center Log-in Guidelines

To access your User Account, navigate to the Harford County Government website or

enter the ePermit Center website address in a web browser address bar. There are two ways to log into your User Account from the Home page.


http://www.harfordcountymd.gov/1107/Permits-Licenses



ePermit Center Log-in Guidelines

From the Log In page, enter your email address and account password. Account passwords are not accessible by any County staff member. If you forgot your

password, click on Forgot your password? to set up a new one.

Features

After logging in with your user account, theHome Page reappears. All buttons are now available for use. Inspections can be requested three ways:

1. Dashboard

2. Search Public Records

3. Request Inspection(recommended method)

https://epermitcenter.harfordcountymd.gov/EnerGov_Prod/SelfService/HarfordCountyMDProd#/home

Requesting Inspections

1. Dashboard Method

Select the Active buttonunder My Permits. A listof all your active permits will be displayed.

Scroll through the list and click on the permit number.

From the Permit Details page, click onRequest Inspection.

Insert the date you would like to request aninspection. There is also a field to add comments for the inspector.



2. Search Public Records

Select Search Permit from the drop down menu. Fillin the Permit Number and click the Search Button.

From the result field, clickon the Permit Number.

From the Permit Details page, click on RequestInspection.

Insert the date you would like to request an inspection. There is also a field to add comments for the inspector.



3. Request Inspection

Fill in the Permit Number, select exact match and click on the Q. A list of available inspections for that permit will display

Check the box for the inspection you want to request and click request inspection.

Insert the date you would like to request an inspection. There is also a field to add comments for the inspector.


FeaturesOn the Home page, use the Dashboard or Search Public Records to check the status of an inspection or view any notes or comments the County Inspector added to the permit record.

From your Dashboard, select Recent under My Permits.

From the result field, scan to find your permit number or select from the Display drop down menu to narrow the results.

Features

On the Permit Details page, click on the Inspections Tab to view inspection status, dates, and the name of the County Inspector.

Click the inspection number to select the Checklist Tab and see any comments the Inspector added to the record.

Features

• Permit NumberIdentification

• BR-A-000203-2016

• BC-H-001203-2015

• ER-000879-2015

• 2015177B0160 – LegacyPermit Number

ePermitcenter.HarfordCountymd.gov

B—Building E—Electric M—Mechanical P—Plumbing F—Fuel GasU– On Site Utility Z—ZoningCertificate

Year

Consecutive Number

C—Commercial F—Manufactured M—Multi-Family R—Residential

(Town Permits) A—Aberdeen B—Bel Air H—Havre de Grace

Harford County Government Permit Number Identification

Status ExplanationsPermits: “Under Review” “Issued” “Completed”

---

-

--

“Notice ofCompletion Issued” “CO Issued”“Temporary CO Issued” “Expired” -

Permit Agency Approvals“Approved” “Pending”

--

“Under Review” -

Certificate of Occupancy Approvals---

The permit is being reviewed and has not been issued The permit is an issued and active.Building Permits Only – Inspections have been completed and the permit is awaiting issuance of a Certificate of Occupancy.Trade Permits Only – Permit is completed; no further action needed.

Certificate of Occupancy issued; no further action needed. Temporary Certificate of Occupancy is issued. Conditions need to be completed to receive a Certificate of OccupancyPermit has expired due to lack of activity as established per County Code.

(Shows as Building (Jurisdiction) – (Permit Type) (Work Class) Agency has approved.Agency has reviewed and is awaiting additional information (see Comments in agency review).Agency has not reviewed.

Agency has approved. Agency has approved.DILP Division has issued a temporary approval

“Approved”“Final Approval” “Temporary CO Approval” “Under Review” - Agency has not reviewed.

Instructions

ePermitcenter.HarfordCountymd.gov

• The ePermit Center user will be notified once the inspection has been scheduled with a confirmation email.

• All contacts containing an email that are associated with the permit will receive the email.

• Changes to the scheduling date will also generate additional emails to all parties.

From: EPermitCenter <[email protected]>

Date: Thu, Oct 27, 2016 at 8:57 AM

Subject: Inspection B-024569-2016 Scheduled

The Building - Footing Commercial inspection (B-024569-2016) at 123 MAIN Street

has been scheduled for 10/28/2016

When requested it is common practice for Harford County Government to provide a

window of time when the inspector will arrive on a job site. Specific inspections times

can only be obtained by contacting the assigned inspector between 7:00 am and 7:30 am

the morning of the inspection. While we attempt to honor and accommodate individual

schedules, there are times that those requests cannot be accommodated due to inspector

availability. Specific time requests entered in the comment section that are not

confirmed with the inspector may not be possible.

Please do not reply to this email. Contact with a County Agency can be made at the

following numbers. This email address is not monitored by Harford County Government

for responses.

Permit Center Contacts

Permit Center 410-638-3122

Building Inspections 410-638-3366

Driveway Access & Utility Permits 410-612-1704

Electric 410-638-3363

Grading & Stormwater Plans 410-638-3507

Health Department 410-877-2300

Plumbing 410-638-3215

Storm Water Inspections 410-638-3217

Water & Sewer 410-638-3300

mailto:[email protected]

Instructions

• Multiple inspection type requests may be made on the same permit by checking all applicable boxes under Action.

• As an example, a Service Electric Inspection and Sub Feed Electric Inspection can be scheduled together, but you must enter a date and click the submit button for each inspection type.

Status ExplanationsDILP Inspection Status

“Passed”

“Final Approval”

-

-

-Temporary CoApproval”

“Scheduled”

“Requested”

“Partial Pass”

-

-

-

DILP has approved the inspection.

DILP has approved the Final inspection to be transferred to the

Certificate of Occupancy.

DILP has a temporary approval of the Final inspection to be transferred to the Certificate of Occupancy.

Inspection has been scheduled.

Inspection request received and awaiting scheduling by Agency. DILP has approved part of the inspection and must be contacted to

schedule a follow-up inspection.

Inspection Notes:

• If the desired inspection type is not availableon the ePermit Center site, the inspectionmust be requested by contacting theapplicable County Agency via phone.

• If requesting inspections over a multiple day period, please note in the Comment section.

• Inspections are preloaded and will be made available on the site again if a previous inspection receives a status of Cancelled, Failed, Partial Pass or Temporary Approval.

Please call the Harford County Permit

Center for help requesting inspections

on the

ePermit Center site.Building Inspections 410-638-3366 Electrical Inspections 410-638-3363 Mechanical Inspections 410-638-3215 Plumbing Inspections 410-638-3215

Inspection Management - Harford County, MD

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