Vol. 7 No. 3

A Newsletter for Associates of the Tyco Family of Companies

TYCO ACQUIRES TWOBRITISH VALVE COMPANIES

Two new additions to the Tyco familyof companies are British valvemanufacturers, Hindle CockburnsLimited and Charles Winn (Valves)Limited, now operating within theFlow Control Division of GrinnellEurope.

Although Hindle and Winnwere established in 1880 and 1860respectively, their manufacturing

Hindle's Ultra-Seal, a free-floatingball valve, is one of the new productsadded to Grinnell's product line as aresult of the acquisition of twoBritish valve companies.

facilities in Leeds and Birmingham(UK) are among the most modern inEurope. Combined, the two compa-nies employ 300 people.

Hindle manufactures anextensive range of ball valve productsthat are marketed to a wide range ofindustries while Winn specializes insupplying high performance butterflyvalves to the offshore oil and gas,petrochemical, marine, and waterindustries.

"The two product ranges willcomplement the worldwide valvebusiness of the Grinnell distributionnetwork," said Philippe Meyer,General Manager, Flow ControlDivision, Europe.

Associates in the US are alreadybeing trained in these new productsand supplies of stock are beingproduced to meet the anticipateddemand.

"With their advanced productdesigns and state-of-the-art facilities,these two manufacturers are a naturaladdition and complement to ourfamily of companies," said Meyer. I

Beginning with this issue of The Pipeline, you'll notice that the word"employee" has been changed to "associate." It's only fitting that in anedition that focuses on the people of Tyco, we introduce a new term that thedictionary defines as "closely connected with another as a partner orcolleague." That's how we view your role within the Tyco family of compa-nies: a partnership that is vital to all of our success.

GFPS SignsAgreements withHotel Franchisors

As the result of two new agreements,Grinnell Fire Protection SystemsCompany (GFPS) will be an approvedvendor for more than 5,200 majorhotels and motels including HolidayInns, Howard Johnsons, Days Inns,and Ramada Inns.

According to Steve Vieira,Grinnell Corporation's GeneralManager of National/InternationalAccounts, GFPS now will be recog-nized as a provider of new and retrofitsprinkler systems, inspection andservice, and alarm and detection workto these franchises. The agreementswere recently signed with Landmark, adivision of Hospitality FranchiseSystems, and Holiday Inn Worldwide.

The agreement is especiallyimportant to GFPS in light of therecent passage by Congress of theHotel and Motel Fire Safety Act, afederal act that requires U.S.government employees who aretraveling to stay only in hotels or

Continued on page 6

Inside this IssueFocus on Associates

From the Top 2Success Stories in Safety 3New Mill at Allied 4Spotlight on

Ludlow Technical Products . . 7Health Watch . . . . . . . . . 12

2 • Summer 1993 • Pipeline

Theiipelin<

Summer 1993 Vol. 7 No. 3

3 Tyco ParkExeter, NH 03833(603) 778-9200

Editor:Carrie Griffiths

The Pipeline Committee:Corporate Headquarters, Exeter, NHCandy BaseliceTerri BlouinKerry Briggs

Simplex Wire & CableRobin CarterLou ChiesaRose DoughertyMichele Hebert

Simplex Wire & CableBarbara JacquesNancy RossMary SullivanJanet Van Hirtum

Field Representatives:Denise Boivin, Ludlow, Chicopee, MAJim Cox, Ansul, Marinette, WIDanny Davis, Grinnell, Henderson, TNPeggy Fleckenstein, Mueller, Albertville, ALPat Fleetwood, Mueller, Decatur, ILJacqui Has tings, Worm aid, Sydney, AustraliaDeanne Herman, Ludlow, Vancouver, WASandy Horton, Wormald, AustraliaSusan Lane, Allied, Harvey, ILDon Lanier, Grinnell, Statesboro, GALily Legenza, Supply Sales, Toronto, CanadaScott MacArthur, Grinnell, BrusselsGeorge Mathis, Mueller, Chattanooga, TNSarah McArdle, Twitchell, Dothan, ALHelene Muha, Canvil, Ontario, CanadaGary Nadolny, Ansul, Marinette, WIFredPecora,GrinnelJ,Cleveland/Rowan,NCAri Perlow, Annin, Jersey City, NJMargaret Pixley, Ludlow, Homer, LABrian Van Dam, Tyco Backplanes, StaffordSprings, CTViviane Vanovermeire, Grinnell, Brussels

The Pipeline is published quarterly forthe associates of the Tyco family ofcompanies. If you have news aboutsomething or someone at yourlocation, we'd like to know about it.Please send your article and photoideas to:

The PipelineTyco Laboratories, Inc.3 Tyco ParkExeter, NH 03833-1114 USA(603) 778-9200 x. 509FAX (603) 778-2612

Printed on recycled paper

From the Top

Associates Are the KeyTo Our Future

by L. Dennis Kozlowski

Staying competitive in today's globalmarketplace requires companies toconstantly reevaluate themselves andmake changes if necessary. Howquickly these changes can be madeoften depends on how c.ommj|ted acompany is to:,the ed.ueatign aridtraining of its work force. x<

At Tyco, education and trainingis a top priority. We're proud that ourpeople have the valuable skills thatkeep us ahead of the competition.However, by continuously improvingyour abilities, we increase your valueto your company and to our customers.

We are committed at Tyco tomaking certain that you have all thetools necessary to reach your fullpotential on the job. Our training isavailable at your local plant or office;at the Education Center in Exeter, NewHampshire; or in your local commu-nity education centers.

In 1991, we improved oureducation programs by adding anindependent Education Counselor, BobStuart, who helps associates witheducation opportunities outside thecompany. You can find out aboutgetting your G.E.D. (General Educa-tional Development diploma), obtaininformation about the college ortechnical school that's right for yourchild, or just discuss your educationalconcerns.

Bob also helped to develop theEducation Committee at our AlliedTube & Conduit facility in Harvey,Illinois (USA). This is one of the bestexamples I've seen of a company'scommitment to staying competitivethrough training and education. Irecently visited there and met with thecommittee, a very "dedicated andmotivated group of people. They havetaken the initiative to source, plan, andpresent to me the educational opportu-nities within the plant where classes oneverything from basic literacy toadvanced mathematics are provided.Committee members are SillimonDavis, Evelyn Howard, Brian Kahn,Steve Kramer, Tyrone Rogers, VictoriaSchooler, Fernando Ramos, and Ismael

L. Dennis Kozlowski, ChiefExecutive Officer

Zambrano. The group is well on theirway to helping everyone at theirlocation have the opportunity toimprove their skills through education.We encourage these grassrootsinitiatives to be developed at otherlocations, and they have my fullsupport.

Putting the best people in theright positions is a continuing invest-ment for us. When there's a jobopening, our first priority is to promoteassociates from within the company.Whether from inside or outside Tyco,we look not only for talented individu-als with the right job skills, but welook also for bright, enthusiasticassociates with positive attitudes andthe willingness to strive to keep ourcompany a winner.

We also empower our associatesto make good decisions and encouragethose decisions to be made as close tothe action as possible. A good exampleis the self-directed teams at Mueller inDecatur, Illinois. They have formedgroups dedicated to improving thework environment and, already, theyhave cut production times and im-proved communications within theplant. There is still a lot of work to do,but the team concept enables everyoneto keep a closer eye on quality, and allmembers are involved in decision-making. (See related article on page8.) This team concept is being used byother plants throughout Tyco, such asSimplex Wire & Cable in Newington,New Hampshire (USA); GrinnellCorporation in Statesboro, Georgia(USA); and others.

Our investment in our associatesis vital to Tyco. You make us what weare today and define who we will be inthe future. Thank you for yourdedication and hard work. I

GRINNELL ENGINEER GETS PATENTAnd No More Stale Bread!

Ralph Waldo Emerson once said,"If a man can build a better mousetrap, the world will make a beatenpath to his door." George Jenkins, aSenior Manufacturing Engineer for20 years at Grinnell Corporation inStatesboro, Georgia (USA), hopesthat path leads to his door.

George hasn't built a bettermouse trap, but he has invented abetter way to keep bread fresh. Heeven has a patent for it.

It all began one day in 1991.With three out of four kids going tocollege, George was alreadystressed. When he tried to make asandwich and found that the breadwas stale because someone hadn'tput the twist-tie back, he fumed thatthere had to be a better way. He puthis mind to work and built a roughprototype that a year-and-a-half and$4,000 later became Patent#5,191,996. Now when Georgeneeds two slices of bread, he simply

opens his dispenser, pushes a lever,and the bread pops up. The dis-penser then closes airtight, eliminat-ing any need for a twist-tie.

Although George is stillworking on getting his productmass-produced and into departmentstores, he hopes4o havejf ojffHelvesby Christmas. Move over Roiico.Make way for the Jenkins FreshBread Machine! I

George Jenkins, aSenior ManufacturingEngineer at Grinnell inStatesboro, Georgia.

SUCCESS STORIES INSAFETY

Kudos to the following divisions for theiroutstanding safety records:

• Twitchell in Dothan, Alabama (USA) recently received the Award ofExcellence in the Fleet Safety category from the Business Council ofAlabama (BCA). In 1992, the company's tractor trailer drivers had600,000 miles on the road without an accident. During the past 10 years,Twitchell's award-winning safety program has continued to be recognizedwithin the State of Alabama. BCA is a statewide non-profit organizationrepresenting 2,300 businesses and industries.

• Ludlow Laminating and Coating in Homer, Louisiana (USA), achievedFirst Place status with over 409,420 work hours with no lost-time orreportable accidents. The company was ranked by the American Forestand Paper Association against 542 plants in the packaging industry.

• Mueller Co.'s Test Lab and Model Shop in Decatur, Illinois (USA)reports that associates there have worked 3,454 days without a lost-time

Continued on page 6

Pipeline • Summer 1993 »3

Simplex DirectorReceives Human

ResourcesExcellence Award

John Conley, recipient of thisyear's Human ResourcesExcellence Award presented byTyco.

John Conley thought he had"died and gone to heaven" whenhe joined Simplex Wire andCable in Newington, NewHampshire (USA) as Director ofHuman Resources two-and-a-half years ago. He said that for ahuman resources professional,Simplex's working environmentand its open communicationwith associates is an idealsituation.

John's enthusiasm andefforts were recognized by Tycoand, as a result, he was honoredin May with the HumanResources Excellence Awardpresented by John Helfrich, VicePresident of Personnel andIndustrial Relations at Tyco."His dedication to positiveemployee relations practices hashelped Simplex managementachieve overall results throughits people," John Helfrich said."In addition, his personalinteraction with all employeegroups has gained him therespect and credibility that hasset a new high standard in thework force."

Surprised and pleased toreceive the award, John Conleyattributes his success to his

Continued tm, page 8

4 • Summer 1993 • Pipeline

Dwight Holbrook, MailAdministrator for Tyco/Grinnell CorporateHeadquarters

Internationalor Interoffice:

Dwight HolbrookManages the Mail

As Mail Administrator at Tyco andGrinnell Corporate Headquartersin Exeter, New Hampshire (USA),Dwight Holbrook keeps the flow ofinformation traveling efficiently.Whether it's an overnight packageto Barcelona, Spain or an interof-fice memo three doors down thehall, he'll make sure it gets to theright desk.

Dwight processes anddistributes every piece of corre-spondence that goes out or comesinto Corporate Headquarters —some 500 pieces or more per day.He then personally delivers thatmail to over 130 associates in threebuildings. And he makes the tripno less than four times a day.

To avoid any confusion,Dwight advises anyone sendingmail to Exeter to "be very specificwhen addressing a piece of mail.The person's name is very impor-tant since we have over 100associates alone at headquarters."Dwight also asks that if you receiveintercompany mail that does notbelong to you to forward it to thelocation indicated and not back toExeter, New Hampshire.

Dwight hails from Melrose,Massachusetts, although he's livedin New Hampshire for the past 30years. In his spare time he enjoysgoing to the beach, sailing, skiing,and playing for Grinnell's Softballteam, i

STATE-OF-THE-ART MILL INSTALLED ATALLIED TUBE & CONDUIT

Associates at Allied Tube & Conduit have installed a state-of-the-art tubemill in the Harvey, Illinois (USA) plant that started producing mechanicalrolled tube and pipe this summer.

Unlike the existing mills that produce galvanized tubing, this mill willrun only commercial-quality mechanical tubing, making Allied morecompetitive in^uncoated (or black) steel tubing and opening up new marketsfor the Mechanical Tube^EJjjjdsion. The tubing will be targeted to theconveyor, se'affoldin'g, farmstead (such as animal confinement), and over-head door industries.

The mill includes a tube cutting and handling system unlike any othercurrently in operation in the United States. This "on-line" system eliminatestime that's usually spent transferring the tubing to another cutting operationto get a quality end finish. The new cutting system will make Allied moreresponsive to customers' needs with shorter lead times and, in some cases,"just-in-time" deliveries.

Another new technology thatwill greatly improve the quality of thefinished product is the H-coil accu-mulator, which feeds the flat steelstrip into the mill before it becomestubing. This device will minimizescratching and improve the surfacequality of the tube. New processcontrols and a new welder also havebeen added for better weld consis-tency. This automated handling andcutting process will not only savetime, but will also result in lessscratching and other surface damagedue to packaging and handling.

Mill Technician Rockey Allenworks on Allied Tube & Conduit'snew mill.

The mill will be staffed by technicians, each of whom is capable ofperforming all mill functions. "The addition of the new mill is an excellentopportunity for Allied to move into new markets and continue its excep-tional growth. The challenges of operating new equipment and selling newproducts are ones that Allied's associates are eager to meet," said VijayPatel, Plant General Manager/Vice President, Manufacturing. I

Jerome Carson works as a TapeMachine Operator at MuellerCo., in Decatur, Illinois. He andhis brother, Tony -- also anassociate at Mueller — are twomembers of a family group calledThe Carsons, a popular band witha Motown sound in the centralIllinois area.

GRINNELL PRODUCTS FEATURED INFIRE TECHNOLOGY COURSE

Pipeline • Summer 1993 « 5

Fire fighters and inspectorsenrolled in the Fire Technologycollege degree program atCosumnes River College arelearning fire technology withGrinnell-manufactured productsand equipment, thanks to anarrangement by the Supply Salesoffice in Sacramento, California(USA).

Taught by Gary Bertsch,Fire Protection and Loss ControlSpecialist for the SacramentoMunicipal Utilities District, thecourse features Grinnell fire-related products exclusively.Throughout his presentations,Gary refers to Grinnell SupplySales as the source for all theliterature and products being usedin the class.

Due to the success of thecourse last year, the SacramentoEducational Cable Channeldecided to broadcast it live eachweek, giving thousands of cabletelevision subscribers exposure toGrinnell.

Gary Bertsch uses Grinnellproducts in his coursedemonstrations.

Gary Bertsch has more than20 years of fire technology experi-ence. "The opportunity for Grinnellto assist his effort was obvious andreadily welcomed by the Sacra-mento Supply Sales office as a greatpublic relations and educationalopportunity," said Kate Carter,Sales Engineer for the SacramentoSupply Sales office. I

Members of The Pipeline committee at Corporate Headquarters are fromleft to right: (seated) Nancy Ross, Carrie Griffiths (Editor), and RobinCarter; (standing) Janet Van Hirtum, Candy Baselice, Lou Chiesa, RoseDougherty, and Barbara Jacques.

ChoNguyen

Australian EngineerUses His Initiative

During a fire, a fireproof doorcould be the only thing betweenyou and a life-threatening situa-tion. As Plant Engineer at GrinnellBuilding Products in Sydney,Australia, it's Cho Nguyen'sresponsibility to oversee theoperation that manufactures thelife-saving material, E-Core, aproduct used to fireproof doors. E-Core and Furnace Insulation Boardare the two products manufacturedat the Sydney location.

Born in Vietnam, Cho cameto Australia in 1971 on a govern-ment scholarship and received aBachelor of Mechanical Engineer-ing degree from Monash Univer-sity in Victoria. After graduation,he worked for several engineeringcompanies before joining Grinnellin 1984 as an Industrial Engineerin the E-Core factory.

Once on board, Cho intro-duced automatic systems to theproduction line, thereby increasingthe production capacity.

Cho says he enjoys beingable to use his initiative. "Puttingnew technology into place,foreseeing problems, and finallyseeing the system run smoothly isvery satisfying for me," he said. I

Welcome to The Pipelinel If this is your first issue — or your fourteenth— we'd like to thank you for readingTyco's quarterly newsletter. Starting with this issue, you'll notice that the newsletter has a new look. The changes area result of the feedback we received from the surveys we included in the last newsletter. Your responses werevaluable to keep The Pipeline headed in the right direction. In addition, we have a new Editor, Carrie Griffiths, whohas joined Tyco as Communications Specialist. If you have any additional suggestions or ideas for articles orphotographs, call Carrie at (603)778-9200 x. 509 (FAX: (603) 778-2612). - The Pipeline Committee

6 • Summer 1993 • Pipeline

Safety continued from page 3

accident, not including overtime,weekends, or holidays. The last lost-time accident occurred in February of1979.

"The safety records at theselocations exemplify the dedicationand determination of all employeesto maintain a safe work environment,said John Helfrich, Vice President ofPersonnel and Industrial Relations."Congratulations to all those employ-ees involved."!

Lana Farmer, a NC/CNC(numerical control/computerizednumerical control machine)Operator in the machine shop atMueller Co., in Albertville, AL,was recognized as Mueller's SafetyQueen for never being injured onthe job during her 17 years ofservice. To her right is PlantManager Lloyd Darnell.

Ludlow Technical Productsassociates in Chicopee, Massa-chusetts from left to right: KarenHouston, Jennifer Otero, MelissaProvast, and Barbara Hein.

Franchise Agreements continuedfrom page 1

motels that have sprinkler andfire alarm systems. In order toget government business, hotelsmore than three stories highmust comply with the Act.

Based in New Jersey,Hospitality Franchise Systemsprovides services to more than3,500 Days Imsjfowahf 1?Johnsons, Ramada Inns, andother franchises and is thelargest franchisor of hotels andmotels in North America.Through the LandmarkServices Division, GFPS will beadvertised in their servicesdirectory.

In addition, the GFPSRetrofit and Inspection Servicevideos and accompanyingbrochures were recently sent tothe owners and/or managers ofall 3,500 of their locations.

Holiday Inn Worldwidein Atlanta also signed a similaragreement that will giveGrinnell Fire Protection accessto more than 1,700 HolidayInns worldwide. A similarmailing of Grinnell's promo-tional videos is underway.

"This is a significantbreakthrough for Grinnell andits worldwide fire protectionunits as it gives us the opportu-nity not only to be recognizedas an approved vendor, but wealso gain personal contactswithin the Holiday Inn World-wide corporate structure inwhich to market our services,"Steve Vieira said. I

David Webb is a Service Technician at Wormald FireSystems in Newcastle, Australia, a position he has heldfor the last two-and-a-half years. He says he enjoys hiswork because of the travel, independence, and variety."My day can involve programming and repairing firepanels, drawing schematic plans for system changes,or conducting quarterly testing for a power station."

Ansul's twin agent unit, lowerleft corner, (and a couple of verybrave fire fighters) extinguish ablaze during a demonstration inBrasschaat, Belgium.

FIRESTORMEXTINGUISHED

BYANSULImagine watching a sea of flamesthat covers a 2,200 square foot areaand seeing it snuffed out in a mere90 seconds.

That's what 600 fire fightingofficials, security engineers, andmilitary representatives saw duringAnsul's demonstration of theirfoam hardware on a field inBrasschaat, Belgium last May. Theevent was held to show customershow well Ansul's foam productsworked and to prove their efficiencyin a real-life situation.

Spectators weren't disap-pointed. Despite cold and rainyweather, 750 gallons of fuel igniteda 65 feet high fire, which sent out awall of heat.

Ansul's twin agent unitextinguished the blaze in a minute-and-a-half flat. Ansul also demon-strated their new nine-liter waterand foam extinguisher (Ansul -Belgium), flow mix unit withSILV-EX foam (Ansul USA), andmobile foam trailer MS 130 (Ansul- Belgium and Total Ladenberg). I

LUDLOW TECHNICAL PRODUCTSLEADS THE INDUSTRY

If you've ever had a stress test, ultrasound, or an electrocardiograph (ECG),then you've probably been in contact with Ludlow Technical Products.Located in Chicopee, Massachusetts (USA), this division of Ludlow Corpora-tion manufactures specialty papers used in hospitals and offices around theworld.

In addition to their line of products used for medical recording applica-tions, Ludlow also manufactures office imaging products such as fax p$5»?r,color inkjet printer paper, and pressure-sensitive transfer1 tapes" Used^for-*- -envelopes and labels.

Ludlow has remained an industry leader by keeping pace with changingtechnology and recognizing shifts in market demands. In the late 1950s,Ludlow Corporation acquired Ludlow Specialty Papers. Through the years,Ludlow went through changes and a diversification of their products. By the1960s, Ludlow was printing and selling medical charts as well as manufactur-ing pressure-sensitive products and transfer tape products.

When fetal-monitoring and ECG technology improved in the late1970s, Ludlow bought a new printing press and other related equipment,allowing the company to sell to original equipment manufacturers (OEMs) ofmedical chart paper recorders.

Some of the products manufactured by Ludlow TechnicalProducts in Chicopee, Massachusetts.

In 1986, Ludlow Technical Products moved into its brand new facilityin Chicopee, Massachusetts. Since then, Ludlow has added to its list ofproducts fax paper, specialty computer graphics papers, industrial chartpapers, as well as resting tab and snap electrodes used in ECG monitoring.The Chicopee facility now measures 145,000 square feet, while a second plantwith 35,000 square feet was opened in 1990 in Vancouver, Washington. Thetwo plants combined have over 300 associates. In addition, new technologysuch as bar-coding systems used in the warehouses ensure timely delivery tocustomers such as Hewlett-Packard, Siemens Medical, Federal Express, andAmerican Home Products.

As the company enters into the mid-90s, Ludlow remains the leader inproduct quality, product development, and market development in all facets ofits businesses. Ludlow expects to have ISO-9002 certification by the end ofthis summer, which will recognize Ludlow as a world-class manufacturer.According to Jim Anderson, Vice President of Sales and Marketing, "Ludlowhas tremendous growth opportunities still to come and an excellent outlookfor the future."

So the next time you're at the hospital for a test, your results might justbe printed on a Ludlow product. I

Pipeline • Summer 1993 »7

Felicia McCarthy, above,recently joined Maritz Travelat Corporate Headquartersin Exeter, New Hampshire.

George Lamontagne, a T2Winder at Simplex Wireand Cable in Newington,New Hampshire, has beenan associate at Simplex forfive years.

Fred Asselin is a PressOperator at Ludlow Techni-cal Products in Chicopee,Massachusetts. He's beenwith Ludlow for sevenyears.

8 • Summer 1993 • Pipeline

John Conley continued from page 3

associates. "I think the employeeshere at Simplex are a very diversi-fied work group. We don't have a lotof employee dissatisfaction." Thatsatisfaction may result frommanagement's encouragement offeedback, John noted. A cooperativeenvironment is fostered by Simplex'sSuggestion Program and an em-ployee policy review council thatencourages associates to discusswork or plant rules. "Simplex has alot to be proud of," he said.

Not one to rest on his laurels,John is investigating how workteams would help Simplex. "Self-directed work teams aremanufacturing's future," he said."We feel that employee involvementand empowerment is the wave of thefuture, where supervisors becomecoaches and employees accomplishtheir work through a series of goalsand objectives."

John's responsibilities includeoverseeing personnel, safety, andbenefits for the 700 associates whowork at Simplex. The companymanufactures undersea fiber opticcables for military and communica-tion applications. I

Shown here is Mary AnneWilkin, Customer ServiceManager at Mueller Co. inDecatur, Illinois, and AnitaGifford, Mueller's QuotationsManager. These two associatesuse the information generatedby their computer to determinehow to improve Mueller'scompetitiveness in the waterdistribution industry.

Shown here i_s the office sltSfffat Grinnell Manufacturing in Lubbock,Texas (USA:). From left tq^right (seated): Patsy Castro andNormaOrtega; (standing) Kathy Gonzales, Linda Edwards, Isabelle Schwengel,Nancy Rigg, and Lanisa Dehn.

Barbara Hein is anInspector at LudlowTechnical Products inChicopee, Massachusetts.

Doug Mattoon workswith Computer AidedDesign (CAD) atLudlow TechnicalProducts.

John Haskin is aMachine Attendant atSimplex Wire andCable in Newington,New Hampshire.

Associates at Mueller AreHappy With Cellularization

As we reported in the last issue of The Pipeline, exciting changes arehappening at Mueller Co. in Decatur, Illinois (USA) as a result of Vision2000, the new modernization project being implemented in the plant. (SeeThe Pipeline, Spring 1993)

But the real news is that associates who are participating in the new"cell" process in the Ball Valve Center at Mueller say they are happier andmore productive as a result of the changes.

Associates accustomed to the assembly line are now working in smallwork teams. And they couldn't be more pleased. As the first work center tobegin Cellularization, associates in the Ball Valve Center are using newmachines that have replaced the old manual lathes and assembly, equipment,but require a higher technical capability on the part of associates.

With an average length of service of 28 years, the Ball Valve Centergroup of associates includes Luis Gordillo, Ron Brunner, Jim Jackson, WillieMcDade, Jim McDermith, Jerry West, Ron Clark, Larry Dietz, Mark Bredar,and Ruth Carriger. Each had to complete 120 hours of course work in orderto be eligible to work on the new equipment.

Associates point to their ability to be involved in decision-making, as achange for the better. "I love the cell concept because everything is done inthe work center from start to finish. It gives the associates a better idea ofwhat it takes to get the product completed," said Supervisor Paul Nartker. I

Pipeline • Summer 1993 - 9

DIVISIONS RECEIVE ISOCERTIFICATION

Achievements Enable Companies to CompeteIn the International Marketplace

Congratulations to the following divisions for attaining ISO certification.These certifications assure purchasers around the world that our products meeta consistent standard for high quality.

ISO 9001Simplex Wire and Cable CompanyNewington, New Hampshire, USA

Grinnell Pipe Support DivisionCranston, Rhode Island, USA

Wormald BVWoerden, Netherlands

Winn ValvesBirmingham, United Kingdom

Hindle ValvesLeeds, United Kingdom

Wormald ManufacturingStockport, United Kingdom

Wormald Ansul (U.K.) Ltd.All branches

ISO 9002Grinnell Flow ;Controlv~ ̂ - *;

Statesboro, Georgia, USA '

Grinnell Flow ControlColumbia, Pennsylvania, USA

Grinnell Flow ControlLubbock, Texas, USA

Grinnell Flow Control, Cleveland-Rowan, North Carolina, USA

Mueller Co.Albertville, Alabama, USA

Helmut Geissler (subsidiary of TotalWalther Feuerschutz GMBH),Wertheim, Germany

Grinnell Sales and Distribution,Enschede, Netherlands

Total Walther Feuerschutz GMBHKoln ( Cologne), Germany

To achieve ISO 9000certification, all of the plantsunderwent a comprehensive auditby an internationally registeredauditing agency. The agencydetermined whether the variousoperations within each plantcomplied with ISO 9000 qualityobjectives.

Simplex Wire and Cablebegan to prepare for the audit ayear ago when their largestcustomer, AT&T, signed a $500million contract with Simplex thatcontained a clause requiring thecompany to "make a best effort" tobe ISO-certified by the end of1993. "Not only did we make a besteffort, but we also were certified sixmonths before the deadline," saidRuss Miles, Manager of QualitySystems Technology at Simplex.

Simplex and Grinnell's PipeSupport Division in Cranston,Rhode Island received an ISO 9001certificate, which means that theymeet the highest internationalquality assurance standards fordesign, development, production,installation, and service.

Continued on page 11

Denise Boivin, LudlowTechnical Products,Chicopee, MA

These Pictures Are . .

Jim Cox, Ansul,Marinette, WI

Danny Davis, Grinnell,Henderson, TN

Peggy Fleckenstein,Mueller Co.,Albertville, AL

PatFleetwood,Mueller, Co., Decatur, IL

Jacqui Hastings,Wormald, Sydney,Australia

Michele Hebert,Simplex Wire andCable, Newington, NH

Deanne Herman,Ludlow TechnicalProducts,Vancouver, WA

10 • Summer 1993 • Pipeline

Gladys Legree Makes aDifference at Grinnell

We'd like you to meet GladysLegree, an associate of theGrinnell Corporation in States-boro, Georgia (USA). Gladyssaid that her job has helped herfamily not only by providing an

Gladys Legree

income for everyday financialresponsibilities, but also byenabling her son and daughter togo to college. "It's made a realdifference in my family."

As a Grinnell associate for18 years, Gladys also has made areal difference during her workin the Core Department, Ma-chine Shop, Finishing Depart-ment, and now in the CartoningDepartment. "I love my job andthe people I work with," she said.She asserts that the company notonly cares about her and herfamily, but also about thecommunity. She points to thecompany's sponsorship of agirls' softball team that providedthe only means for the team tocompete in a tournament inDetroit.

Gladys and her husband,Johnny, live in Statesboro wherethey both enjoy gospel singing, i

: ; 987 Riverside 6t

Fire Protection

Associates at Grinnell Fire Protection Systems inPortland, Maine, (USA) are from left to right: C. SpudieStaples, DicR WiSfas, Kathy Bellerose, Tom Szostak,Mark Fuller, arid-Don Cray.

This motley crew is actually the Tyco/Grinnell softballteam. The group plays three times a week in a localleague at the Exeter (New Hampshire) Parks andRecreation field. From left to right: (front row) JohnCollins, Tony Ciccone, Mike Durkin, and DennisCrowley; (back row) Tom Fish, Paul Goyette, DwightHolbrook, Rob Costello, Byron Kalogerou, Jim Turbitt,Joe Santenello, Dean Nai, Kevin Teague, and DaveFriend. Missing: Jim Broadbent, John MacSweeney,and Mirza Shirazi.

Some of the People Who Serve as

Susan Lane,Allied Tube & Conduit,Harvey, IL

Don Lanier, Grinnell,Statesboro, GA

Lily Legenza, SupplySales, Toronto,Canada

Scott MacArthur,Grinnell, Brussels

George Mathis,Mueller, Co.,Chattanooga, TN

Sarah McArdle,Twitchell,Dothan, AL

ISO Certifications continued from page 9

Donald Alcorn, GeneralManager of Grinnell's Cleveland-Rowan, NC plant said, "To preparefor the audit at Cleveland-Rowan,we closely evaluated the qualityprogram we had in place in relationto ISO 9002 requirements."

"Based on our conclusions, wethen drafted a revised qualitymanual detailing the system modifi-cations that needed to be imple-mented and launched an internalauditing procedure to ensure theywere put into practice. Most impor-tantly, we educated all plant employ-ees about the significance of ISO9002 certification to heighten theirmotivation in achieving that goal."

According to Richard Tardy,General Manager of Grinnell'sStatesboro, Georgia plant, hislocation's leadership group preparedfor the ISO 9002 assessment byexamining the requirements of thestandard in comparison to thequality procedures in place at theplant.

"Our evaluation indicated that,while Statesboro is a Ford Motor

Company Q-l supplier and acertified supplier to both Chryslerand Tecumseh, some of our qualityprograms needed to be modified toachieve ISO 9002 certification,"Tardy said. "We focused on improv-ing those and all plant procedures bydeveloping a Quality SystemsManual for all employee_s tofpllow.Since certification, thisvmanuap'hasserved to establish a disciplinedprocess for achieving continuousimprovement in the products andservices we provide our customers."

ISO 9000 certification proce-dures were created in 1987 by theInternational Organization forStandardization (ISO), whichrepresents companies in more than90 nations. ISO provides a consis-tent, worldwide set of guidelines forquality management and assurance.

"Hats off to these divisions forsailing through a very challengingtest," said Dennis Kozlowski. "Allof the associates involved should beapplauded for their efforts inpreparing for these difficult ISOaudits." I

Pipeline • Summer 1993

Tony Carson works in Core Deliveryat Mueller, Co., in Decatur, Illinois.He and his brother Jerome (see page4) hope their band, The Carsons,makes it to the big time.

Angela Hennessey has been a SnapPouch Operator at Ludlow TechnicalProducts in Chicopee, Massachusettsfor one year.

. . . Field Representatives for The Pipeline*

Helene Muha, Canvil,Ontario, Canada

Gary Nadolny, Ansul,Marinette, Wl

FredPecora,Grinnetl, Cleveland/Rowan, NC

AriPerlow,Armin,Jersey City, NJ

Margaret Pixley, LudlowLaminating & Coating,Homer, LA

Brian Van Dam, TycoBackplanes, StaffordSprings, CT

Viviane Vanovermeire,Grinnell, Brussels

12 • Summer 1993 • Pipeline

HEALTH WATCHHealth Watch offers tips and suggestions to help you and your familyimprove your overall health and fitness.

Swimming in the Lap Lane

What's the all-American sport? It'sswimming, not baseball! Accordingto a study by the National SportingGoods Association, swimming isAmerica's number one participantsport. Some 6.3 million Americansengage in lap swimming as a formof exercise that's good for the heartand easy on the joints.

When performed correctly,swimming burns more than 660calories per hour, the equivalent ofrunning six miles per hour. Threehours of swimming per week canimprove flexibility, increasestrength, build cardiovascularendurance, and give the upper andlower body a complete workout.Because of water's buoyancy,

swimming causes fewer injuries tojoints and muscles than high-impactsports, such as jogging or aerobics.

But to reap fitness benefits, youmust swim at rnaximur&j^tensSfy forat least one-fourth of all lapsN'pef-formed. "Hardly anybody does that,"according to Jean Rosenbaum, MD,director of the American FitnessAssociation in Durango, Colorado."Our studies show that 95 percent ofthe people who swim, do not swim atan aerobic pace."

Few swim to the max, perhapsbecause swimming does not comenaturally, as walking or jogging do.Efficient lap swimming meanscombining arm strokes and kicks withcoordinated rhythmic breathing. It

means inhaling through your noseand mouth when your face is out ofthe water, rotating your head, thenexhaling by blowing bubbles outthrough your nose and mouth whenyour face is submerged.

Gliding effortlessly through thewater is an intricate skill that takescoaching, patience, and time toacquire. Start out slowly in lapswimming, advises StanfordUniversity's Richard Quick, headcoach of the 1988 U.S. Olympic swimteam. "Swim one lap, rest, andcompletely recover before starting thenext lap. Spend 15 minutes at thisactivity and gradually build up eachweek, spending more time swimmingwith a little less rest between laps." i

Grinnell ManagersMake Regionalization

A Success

Peggy Fleckenstein,Mueller,Co.,Albertville, AL

Paul Gregoire,AnsulFireProtection,Marinette, Wl

Susan Lane, AlliedTube & Conduit,Harvey, IL

Don Lamer,Grinnell,Statesboro, GA

Increasing federal regulations requirements in the human resources area havemade the field more complex than ever. Regional Industrial Relations Manag-ers serve as a professional resource and corporate liaison to US Grinnell SupplySales branches and Grinnell Fire Protection Systems districts. They also serveas personnel managers at their own manufacturing facilities.

As a result, these managers have streamlined the personnel and indus-trial relations functions throughout Grinnell Corporation. Here are the peoplewho have made regionalization a success, i

Mel Kent, MuellerCo., Decatur, IL

Mary Ellen Kerr,Grinnell,Cranston, RI

Dennis Matha,Allied Tube &Conduit,Harvey, IL

George Mathis,Mueller, Co.,Chattanooga, TN

Steve Myers,Grinnell,Cleveland, NC

BillPetitt, Grinnell,Lubbock, TX

Jim Phillips,Grinnell,Henderson, TN

Richard Waggoner,Allied Tube &Conduit,Philadelphia, PA