InputAccel Fundamentals & Administration Book 1 - IAFA-60-0209-01

7/25/2019 InputAccel Fundamentals & Administration Book 1 - IAFA-60-0209-01

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Intro - 1

2009 EMC Corporation. All rights reserved.

Copyright statement: Copyright 1994-2009. EMC Corporation. All Rights Reserved.

Trademark Statement: Captiva and the Corporate Logo are trademarks or registered

trademarks of EMC Corporation in the United States and throughout the world. All other

company and product names are used for identification purposes only and may be

trademarks of their respective owners.

This is an unpublished work containing confidential and proprietary information.

Use, disclosure, reproduction, or transfer of this work without the express, written consent

of EMC Corporation is prohibited.


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Intro - 2


Dear EMC|Documentum Education Student:

This letter will serve to confirm that all information that is disclosed orally,

visually, and in printed form during your training class is to be treated as"Confidential" in accordance with the terms of the applicable confidentialityagreement (the "Agreement") between EMC|Captiva and your Company.

Under the terms of the Agreement, please be advised that you may not:

1. disclose such information or materials except as specified in the Agreement,nor2. use such information or materials other than for the specified purpose set forthin the Agreement.

Also, the materials you receive during your visit are copyrighted works of EMCCorporation (regardless of whether they bear a copyright mark) and may be usedonly for the purpose of supporting the training of your employees who attendEMC|Captiva training courses. You may not reproduce, disclose, or distributethese materials, in whole or in part, nor may you prepare derivative works ofthem. These copyrighted works include the Student Guides, Lab Manuals,Instructor Guides, and all course materials used in EMC|Captiva courses andworkshops.


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Intro - 3



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Intro - 4


Course Modules

Note: To download lab files for this course, please go to:

http://mylearn.documentum.com/labfiles/ia/iafa0209.zip

1. Capt iva Overview2. Installation

3. InputAccel Overview

4. Licensing

5. ScaleServer

6. Security

7. Client Modules

8. Administering Servers, Processes and Batches9. ScanPlus

10. Image Enhancement

11. OCR

12. IndexPlus

13. Forms Processing

14. Standard Export

15. Troubleshooting16. Logging and Reporting

17. Documentum Export

18. Other Modules

19. Web Services

20. Introduction to Process Development

Book 2

Book 1


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Intro - 5


Course Objectives

Describe the InputAccel Products

Install and license the InputAccel database, server,and client modules

Understand security requirements for InputAccelusers

Learn how to deploy client modules usingClickOnce

Describe, perform setup, and use common clientmodules such as ScanPlus, IndexPlus, ImageEnhancement, OCR, and Documentum AdvancedExport

Understand how to configure and use the WebServices Subsystem

Describe logging and reporting

Describe Client-side Scripting

Gain an understanding of how processes aredeveloped

Manage processes and batches


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Intro - 6


Course Prerequisites

Understanding of Client/Server Technology

Familiarity with imaging and EnterpriseContent Management concepts (desired)


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Intro - 7


Course Logistics

Schedule

Breaks / Lunch

Restrooms

Phones

Access/Security


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InputAccel Fundamentals and Adminis tration

TOC- 1


Table of Contents

Book 1

Module 1: EMC Captiva Overview

Imaging Concepts...................................................................................................................1-3

EMC Captiva...........................................................................................................................1-5

InputAccel Process Overview...............................................................................................1-14

Captiva Products ..................................................................................................................1-15

Module 2: Installation

Hardware and Software Requirements...................................................................................2-3

Software Installation ...............................................................................................................2-8

Module 3: InputAccel Overview

InputAccel Overview ...............................................................................................................3-3

Processes and Batches........................................................................................................3-14

Module 4: InputAccel Licensing

Activation and Licensing Overview .........................................................................................4-3

License Parameters................................................................................................................4-9

License Management ...........................................................................................................4-16

Module 5: ScaleServer

Overview.................................................................................................................................5-3

Example Operation.................................................................................................................5-7

Creating ScaleServer Groups...............................................................................................5-17


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TOC- 2


Module 6: Security

Overview.................................................................................................................................6-3

Roles and Role Management .................................................................................................6-5

Permissions and ACLs .........................................................................................................6-14

Module 7: Client Modules

Setup and Production .............................................................................................................7-3

Departmental Routing...........................................................................................................7-22

Commonly Used Modules.....................................................................................................7-27

Module 8: Administering Servers, Processes, and Batches

Server Settings.......................................................................................................................8-3

Managing Processes ............................................................................................................8-11

Managing Batches................................................................................................................8-20

Connections..........................................................................................................................8-36

Module 9: ScanPlus

ScanPlus Overview ................................................................................................................9-3

Setup Mode ............................................................................................................................9-6Production Mode...................................................................................................................9-19

Module 10: Image Enhancement

Overview...............................................................................................................................10-3

Color Filters ..........................................................................................................................10-5

Binary Filters.......................................................................................................................10-18

Run Mode Options..............................................................................................................10-25

Module 11: OCR

Overview...............................................................................................................................11-3

NuanceOCR .........................................................................................................................11-6

Book 2


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TOC- 3


Module 12: IndexPlus

IndexPlus Overview..............................................................................................................12-3

Setup ....................................................................................................................................12-6

Production...........................................................................................................................12-23

Module 13: Forms Processing

Overview...............................................................................................................................13-3

Page Registration .................................................................................................................13-8

Setup Mode ........................................................................................................................13-12

Production Mode.................................................................................................................13-19

Module 14: Exporting to Standard Systems

Export Modules.....................................................................................................................14-3

Image Export ........................................................................................................................14-5

PDF Export ...........................................................................................................................14-8

Index Export........................................................................................................................14-10

Values to XML ....................................................................................................................14-12

ODBC Export......................................................................................................................14-17

Module 15: Troubleshooting

Database Problems ..............................................................................................................15-3

Log Files...............................................................................................................................15-5

Debugging a Batch .............................................................................................................15-12

Input Management Console................................................................................................15-18

Module 16: Logging and Reporting

Logging.................................................................................................................................16-3

Reporting ............................................................................................................................16-16

Purges ................................................................................................................................16-22

Module 17: Documentum Advanced Export


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TOC- 4


Overview...............................................................................................................................17-3

Setup ....................................................................................................................................17-5

Module 18: Other Modules

Import Modules.....................................................................................................................18-3

Image Processing Modules ..................................................................................................18-6

Utilities ..................................................................................................................................18-8

Module 19: Web Services

Web Services Overview........................................................................................................19-3

Configuring Services and Hostings.....................................................................................19-10

Web Services Input Setup ..................................................................................................19-22

Web Services Output Setup ...............................................................................................19-25

Module 20: Introduction to Process Development

Development Cycle...............................................................................................................20-3

Process Components ...........................................................................................................20-5

Creating a Process .............................................................................................................20-10

Task Levels.........................................................................................................................20-28

Debugging Batches ............................................................................................................20-33


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InputAccel Fundamentals and Administration

1-2 2009 EMC Corporation. All rights reserved.

1-2InputAccel Overview 2009 EMC Corporation. All rights reserved.

Module Objectives

Describe the EMC Captiva Solution

List Captiva Products


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Electronic Imaging

Electronic imaging uses optical scanners toconvert paper content into electronic content

Examples include:

- Structured or unstructured documents

- Invoices

- Billing statements

- Forms

Imaging Concepts

Captiva Products


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Benefits of Capturing Paper Documents andInformation

Reduce operating costsdocument preparation,

data entry, etc.

Reduce paper costslost, duplicated, shipped, handled, filed, etc.

Improve the quality of the information that is driving your critical

business processes

Accelerate business processesimmediate access to all

information and supporting documentation

Stronger compliance controlenforced electronic retention

Provide better and faster customer service

Customers receive tremendous benefits in automating their paper-based, manual processes.Some of these benefits include:

-30-50% productivity increases in streamlining processes by eliminating the inefficiency, expenseand paper environment in which documents are handled sequentially and can be easily misplaced

or lost. In the case of Cincinnati Insurance Company they were able to reduce the claims entrytime from 30 days to one day.

-15% of all paper handled in a typical business gets lost (Bostons Delphi Group). Capturing thedocuments at the beginning of the process will eliminate lost or misplaced files. In addition, eachlost piece of paper costs a business on the average of $120 (Bostons Delphi Group)

-The Boston Delphi Group states that 30% of all employees time is spent looking for documents.Digitized documents stored in a central repository can provide immediate and simultaneousaccess to all files, information and supporting documents, regardless of geographic location.

-The control and accessibility of an end-to-end transactional content management system cansave significant research costs and potential compliance penalties. Such a system can:

Eliminate the inherent risk of paper documents

Ensure the integrity of documentsProvide a verifiable audit trail

Set and enforce policies

Enable fast and cost-efficient access to documents in the event of litigation

-Managing business files in digital form gives employees the global, on-demand access to contentthat is necessary to ensure a 360-degree view of customer data and business transactions.


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Input Management

Captures digital and paper content and enhances image quality

Identifies document types and extracts data

Validates index data against backend business applications Delivers to EMC Documentum, ERP, and other systems

DeliverExtract

Metadata

Author

Date

From

Subject

Customer

Capture Classify Validate

EMC Captiva

EMC Captivas input management solutions capture information from a wide variety of file format and document types.

The EMC Captiva family helps you capture business critical information from paper, fax and electronic data sources into business-ready content suitable for processing by enterprise applications. Youll easily automate the processing of billions of documentsannually, quickly and accurately converting their contents into information that is usable for all enterprise business processes ina timely and cost-effective manner.

All documents, regardless of format, are either scanned, faxed or received electronically. These documents will go through an image

enhance process making optimal to begin to identify the document, whether it is a contract, PO, or correspondent. Metadata isthen extracted from the document based on its classification. As an option, the data can be validated against a third partyapplication, such as ERP / LOB, to ensure that the information extracted from the document is accurate. At the end of the

process the digitized documents and metadata are delivered and stored within EMC Documentum and / or ERP systems.


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E-mail

Faxes

Scanners

eForms

NetworkDirectories

MFPs

Key Points

Capture of various content types through

fax, scanner, network drives, remote sites

Includes paper and electronic documents

(structured and unstructured), and data

streams

Applies image quality checks, cleans up

images improving image clarity and

readability and speeds processing, without

manual intervention

CL ASSIFY EXTRA CT VA LIDATE DELIVERCAPTURE

INPUTACCEL PLATFORM

CAPTURE

Capture from All Types of Sources

There are many types of information that organizations need to capture such as paper, faxes, film,images, and sometimes electronic files. Captiva provides solutions to capture these paper andelectronic files, automatically identify them, extract data within them, then deliver that data andimages of the documents to back end systems such as ECM, ERP, and databases. IA is a perfectfit when an organization has several sources where they need to capture documents.

Key points:

Email strips out attached files (TIFF images) and processes them through IA

Faxes receives incoming images via fax servers (e.g. Captaris Rightfax)

eForms Accept a data stream from eForms

Scanners Supports document scanning in both an hoc (low volume/distributed capture) or highvolume (centralized production capture)

Network servers IA polls specific network folders and processes images as they becomeavailable on the server

MFP Supports distributed capture using MFPs (Multi-functional peripherals supplied by

companies like Xerox, Ricoh, and others)

Once documents are scanned, IA applies image enhancement techniques to clean up the image(e.g. applies deskew, despeckle, line removal, etc)


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Key Points

Classify documents while reducing

or eliminating manual document

preparation and sorting

Index and route documents to the

appropriate business process and

assemble complex document

packages

Mailroom functionality within a

business-critical TCM solution

InputAccel

Server

claims quotes

taxreturns

contracts

apps/forms

CL ASSIFY EXTRA CT VA LIDA TE DELIVERCAPTURE

INPUTACCEL PLATFORM

CLASSIFY

Classify Documents

Customer Example (Morgan Stanley):

Chose EMC Captiva InputAccel and Dispatcher as their solution

The new process opens the envelopes and pulls outthe documents automatically

Dispatcher classify account documents and extractskey information such as Account #, Name and Address

Dispatcher uses freeform OCR to find keywords and extract related data, and database lookups for matches are made against an internal database withautomate the data validation where poss ible


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Key Points

InputAccelUtilize

separator sheets,

patch codes, bar codes,

or advance document

identification for batch

processing

DispatcherAdvancedclassification techniques

reduces or eliminate manual

document preparation and

sorting

Associate attachments witha template

Index and route documents

to the appropriate business

process

Doc Set 4Doc Set 1

Patient folder:0045128

Doc Set 2 Doc Set 3

Patient Folder:0045670

IDENTIFY EXTRA CT VA LIDA TE DELIVERCAPTURE

INPUTACCEL PLATFORM

CLASSIFY

Identify Documents

Two Ways to identify documents:

1)Sort documents into logical sets and use separator sheets, patch codes, or barcodes to indicateto IA when a new document starts. This approach is most applicable in scenarios where it is easyto come up with these doc sets, and the data being extracted is minimal.

2) Separating out documents automatically based on the lay out analysis or specific keywords.Related to the classification technologies, Dispatcher can naturally separate images to createbatch folder without separators or bar code. Dispatcher uses some natural separators defineduring the learning base. The benefit here is users do not have to manual sort and preparedocuments prior to scanning.

Once a document has been classified, an appropriate template can be applied to extract thebusiness data and perform all business rules defined.

In the example, above, documents sets are broken out into a logical set when a document isrecognized as a given template. Doc Set 1 and 2 are from the same patient and the pages thatfollow the top page are attachments that are associated with the identified template.


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InputAccel and Dispatcher

Multiple technologies to determineeach document type

Global Image Analysis Global Image Analysis Handwritten detection

High Precision Anchors

Keywords Analysis

High Precision Anchors Keywords Analysis

Text Matching Analysis

Structured Semi-Structured

Unstructured

Forms

Tax Returns

Invoices

Checks

POs

EOBs

PatientRecords

IDENTIFY EXTRA CT VA LIDA TE DELIVERCAPTURE

INPUTACCEL PLATFORM

CLASSIFY

Advanced Document Ident ification

1. Structured documents these are document types where data is always in the same area or region of the page. This document type usuallyrequires zonal OCR or forms processing for highly complex forms such as mortgage applications, credit applications, etc. Examples of thesetypes are address forms, health claim forms, benefit forms, tax forms, etc. A typical product mix to handle this document type would beInputAccel or InputAccel with FormWare for highly complex forms, and Dispatcher to identify them.

2. Semi structured documents these are document types where data required from the page is the same but varies in location from one vendor toanother. This document type usually requires free form technology to find the data in question and extract/validate them from other systemseventually triggering transactions. Examples of these types are invoices, purchase orders, shipping documents, bill of lading, phone bills, etc. Atypical product or configuration would be InputAccel for Invoices.

3. Unstructured documents these are document types where data or information is in the page but not always in the same area. This documenttype usually requires conversion of text into electronic format such as PDF or text recognition could be used to identify what the document is allabout. Examples of these document types are correspondence and letters.

Techniques:

Global Image Analysis - Dispatcher uses a completely automatic learning process (fuzzy logic approach) forunlimited document types, building dynamically a knowledge base. This method does not rely on being able toread text data from the document but instead analyses the significant structural elements of the document, makingit completely language independent!

HPA - An HPA is defined manually by placing anchors on the graphical zones that are specific to a document in orderto discriminate between documents. This technology should be applied when there is a high variability ofdocuments within the same template. For example, in the case of documents such as cheques, it is not useful todiscriminate too much by creating one template per bank if it is only necessary to identify that these documents arecheques, regardless of the issuing banks.

Keyword - To classify documents based upon the text they contain and not according to their visual aspect orsimilarity with the template. Based on dictionaries of keywords often associated to the company documentreferential, Dispatcher reads the information on the document with specific OCR engines and identifies thetype of incoming mail.

Text Matching -New classification technology dedicated to unstructured documents. Easy to implement and set up youcan on fly manage and control unstructured document classification. The objective is to extract the complete textand to compare sentences and characters sequence between documents. Therefore you can easily classify legaldocuments which can have different lay out or design but legal text will be exactly the same. This approach isunique on the market today and help our customers to optimize their unstructured information process. Mortgage,Legal application, HReven financial services can get benefits of the Text Matching technology.

This feature will be included into Dispatcher for the 5.0 release Q2 08.

Handwritten - Handwritten document is really different from others. Because of the algorithms of the fuzzy logicand of the learning base it is quite easy to distinguish the lay out of a handwritten document.


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Key Points

InputAccel provides key-

from-image indexingsupport, zonal OCR, and

OCR rubber banding for

quick document indexing

Dispatcherperforms

zonal OCR extraction and

free-form keyword rules to

extract any kind of

information at a field,

table, page, or document

level

Reduces the amount of

data entry an index

operator has to perform

Zonal Extraction Freeform Extraction


INPUTACCEL PLATFORM

EXTRACT

Intelligent Data Extraction

Two Major Technologies:

Template: locate which fields to capture, work well when the layout of forms is the same or where clearidentifiers define the format. Used for recurring information.

Free Form Approach:based on keywords and text analysis to catch out the data. You extract the sameinformation than a template used but without any layout analysis. Used for non recurring information.

IA data extraction

At a basic level images are scanned and index operators key information into index fields based on imagedata. IA provides more advanced techniques which include the following.

Zonal OCR At setup time, an admin can specify where on a document to apply OCR (Optical CharacterRecognition). For example, a customer may want to extract a loan document number from a page. Ratherthan keying this information, IA applies OCR to read the loan number and have it pre-populate an indexfield. Dispatcher support zonal OCR as well.

OCR Rubber Banding IA supports full page OCR. As a document is being indexed, an operator canselect a certain location on a document image and extract the OCR results. For example, rubber bandingaround the SSN on a page will take the OCR results and insert it into the SSN index field on screen. Thisprovides a quick and easy way to extract data from a document without manually keying.

Dispatcher extraction capabilities

-Performs both zonal OCR and free form OCR extraction.Free form OCR looks for keywords on a document image and once it locates the word, applies theextraction rules. For example, look for the keyword P.O. and once located look below P.O to find thepurchase order number. This provides flexibility around being able to extract data from a semi-structureddocument.

Table Extraction Supports the extraction of line item details on a document. For example an invoice.Dispatcher Table Extraction will OCR the data and based on setup rules defined will extract the line itemdetails (e.g. Quantity, Description, Amount) into Dispatcher index fields.


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Key Points Data extraction based

on document type and

business requirements

Extract data from key

fields or perform full

data extraction for

forms processing

Multi-language OCR/ICR engines

support

Voting system (optimistic,

pessimistic, average method)

Bar Code

Handprint (ICR)

Mark Sense (OMR)

Machine Print (OCR)

Complex Tables and Columns

CLASSIFY EXTRA CT VA LIDA TE DELIVERCAPTURE

INPUTACCEL PLATFORM

EXTRACT

Intelligent Data Extraction

Data Extraction

Optical Character Recognition (OCR) type written information

Voting System Where multiple recognition engines are used in order to gain the highestconfidence on data read from an image

Barcodes supports the reading of most 1D barcodes as well PDF417 2D barcodes

ICR handprint recognition

OMR bubbles, checkboxes

Multi-language support supports various European languages, as well as Chinese and Japanese


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INPUTACCEL PLATFORM

VALIDATE

Key Points

Key data from images

Data extracted using OCR,

ICR, OMR, and bar code

recognition

Supports rubberband

OCR-assisted indexing

Maintains the data integrity

Real-time validations

against back-end

databases and business

systems

Define specific business

rules for each document

type

DocsSe

parated

IndexDa

taExtrac

tion

FullPageOCR

Validation

Validation

Once the data is read from the document, rules can be applied. These rules can be as simple asspecifying the expected format in an index field (alpha, numeric, etc), it can include templaterules (e.g. SSN index field = NNN-NN-NNNN), and database validations can be used to connect

to a backend system to automatically validate what has been extracted from a document (e.g.Purchase Order Number)

Validations can happen automatically (connect to a database to perform a lookup and pre-populate other index fields based a key value that was extracted) or some cases require humanintervention (a field is marked as always review)


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Key Points

Export both images

and index data toleading content

management systems,

ERP, BPM, databases,

and other systems

Supports conversion to

PDF (image, normal,

and image + text), full

text OCR, and PDF

compression

API to API enterprise

content management

exports

CL ASSIFY EXTRA CT VA LIDA TE EXPORTCAPTURE

INPUTACCEL PLATFORM

DELIVER

Export to Back-end System and Processes

Exports enable the connection between InputAccel and the backend system that allow for thedeliver of index data and documents (images). Exports like the ones to Documentum,ApplicationXtender, Filenet CS/PS, and IBM Content Manager export the index data anddocuments to various folders depending on the document type and index data. These exports alsocan kickoff workflows in backend CM systems enabling the routing and approval of thedocuments and information.


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CL ASSIFY EXTRACT VA LIDATE DEL IVERCAPTURE

INPUTACCEL PLATFORM

Export to

Documentum

Repository

How it WorkseInput(browser-basedscanning and

indexing)

Scanner Scan

Classify

Extract

ValidateIndex

Document, ECM,

File Storage

InputAccel Process Overview

How it works:

The following slide provides a diagram on the overall flow of images through IA.

Key points:

A capture flow process can be as simple as scan, image enhancement, recognition,index/validation, and export. Or the capture workflow can be more complex and includeconditional steps where documents get routed to certain individuals for review, data validationsoccur where an IA capture flow validates extracted data against a bus application, or have extrasteps for rescanning bad document images.


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Product Information (1 of 2)

InputAccel

- Customizable document capture platform

Dispatcher

- Enabling intelligent classification and extraction functionalityinto process flow

Dispatcher for InputAccel

- Leveraging the InputAccel architecture

FormWare

- Enterprise level Forms Processing

FormWare for InputAccel

- Leveraging the best of both products

Imaging Concepts

Captiva Products


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Product Information (2 of 2)

InputAccel Express- Capture made fast, powerful, flexible and affordable

InputAccel For Invoices

- Processing any and all invoices ClaimPack

- Processing HCFAs and UB92 claims

Digital Mailroom- Capture, classify, and deliver all digital input

Pixel Translations- ISIS Drivers, QuickScan Pro and imaging toolkits

SDK- Software Development Kit used to develop InputAccel

compatible modules

Imaging Concepts

Captiva Products


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Module 2

Installation


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2-2Installation 2009 EMC Corporation. All rights reserved.

Module Objectives

Describe the hardware and software requirements

Describe the installation steps

Describe the ClickOnce Deployment Utility Describe upgrade steps

Install the InputAccel server

Install InputAccel client modules

License the InputAccel Server and modules


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Server Hardware Requirements

Minimum hardware requirements for the InputAccel server

- CPU: 2.8 GHz Pentium 4

- Hard drive: At least 10GB free space

- Memory: 4 GB RAM

- Networking: Network interface card that supports TCP/IP

- Video: Minimum resolution of 1024 x 768, 256 colors

Refer to theInputAccel Installation Guide for more details andrecommended hardware

Hardware and SoftwareRequirements

Software Installation

The requirements listed above are minimums. Performance may be increased by exceeding theminimums.


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Server Software Requirements

MS SQL Server 2005 SP2

Windows Server 2003 R2 with SP2 or Windows Server 2003 SP1or later

IIS 6.0 is required for web components

- Administration console

- InputAccel Remoting

Datacenter, enterprise, and standard editions of Windows 2003 Server are supported.


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Client Hardware Requirements

Minimum requirements

- CPU: 2.0 GHz Pentium 4

- Hard drive: At least 2GB free space

- Memory: 1 - 3 GB RAM

- Networking: Network interface card that supports TCP/IP

- Video: Minimum resolution of 1024 x 768, 256 colors


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Client Software Requirements

Operating system

- Windows XP SP2

- Windows Server 2003 R2 SP2 or Windows Server 2003 SP2

- Vista - Enterprise x32 SP1, Enterprise x64 SP1

- Vista Business x32 SP1

The administration console also requires Internet Explorer 7.0

In addition, some modules may have specific softwarerequirements

Refer to the InputAccel Version 6.0 Installation Guide for more information.


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Database Requirements

InputAccel database user account

- Used by the InputAccel server to connect to the SQL serverdatabase

- Must use SQL Server authentication

- Must be a member of the db_ownerrole for both the InputAcceldatabase and the msdb database This must be performed after the IA database installation step

Used during server and web components installation

Do not use the sa account or other SQL Server account that hasfull permissions

MS SQL Server 2005 Express edition may be used in development or testing environments, butthere are limitations to using this edition. Refer to the InputAccel Installation Guide for details.

Using the default MS SQL Server sa account or any account that has full permissions is notrecommended as it can pose a security threat.


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Server installation

- InputAccel database

- Server software

Client installation

- Necessarymodules

Web componentinstallation

- Administrationconsole



The software installation is comprised of three main types: server software, client software andweb components, which provides the administration console.


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Installation Steps

1) Install and configure the InputAccel database

2) Install the InputAccel server(s)

3) Install the administration console and (optionally) IA remoting4) Activate and license the servers

5) Install the client modules

6) Create roles and add users to them

Creating roles will be covered in a later module of this course.


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Installing the Database (1 of 2)

Select the Step 1 link in the installer to install the InputAcceldatabase

The user account being used when selecting to install the InputAccel database must be a memberof the local Administrators group.


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Installing the Database (2 of 2)

Choose the database files destination


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Finishing the Installation


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Server Installation (1 of 8)

Once the database is installed, proceed with the server installation


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Review supporting software that will be installed and click Install


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Remove the USB port hardware key, if applicable

The USB port hardware security key is only applicable to customers upgrading from oldersystems. Hardware security keys are no longer issued.


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Choose Typical or Custom installation


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Choose the number of servers that will be deployed if a side-by-side installation will be performed

The recommended number of InputAccel server instances is one for every two processors.

Benefits of installing multiple server instances:

Total virtual address space is increased using this formula: Number of processes x 2GB. Thisallows more batches to be loaded simultaneously on a single machine.

Each servers VBA engine will run in a separate thread, allowing parallel execution of batcheson server instances running on multi-processor machines.

Read/write operations can be distributed across multiple processors to enable parallelprocessing of multiple tasks.

Each server instance must be licensed. Licensing will be covered in a later module in this course.


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Select the server software destination

and the data directory


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Specify the service login account and service startup mode


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Register the Data Access Layer with the InputAccel database

The Login ID specified in the data access layer (DAL) registration screen is the SQL Serverlogin created for use with InputAccel. This should not be the SQL Server SA login.


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Server Installation Completion

Once the server software has been installed, re-insert the hardwaresecurity key, if applicable

The USB port hardware security key is only applicable to customers upgrading from oldersystems. Hardware security keys are no longer issued.


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Web Component Installation (1 of 2)

There are two web components that may be installed


- InputAccel Remoting

Web components must be installed on a Windows 2003 serverrunning IIS 6.0

- The admin console andIA Remoting must be

installed on separate

computers

- InputAccel Server and

the admin console canbe installed on separate

computers

The administration console is required in order to administer InputAccel. It should always beinstalled. InputAccel Remoting is only necessary if remote clients need to access the IA serverand database. In this context, remote clients refers to any client modules that will be outside ofthe firewall.

The administration console should be installed prior to any client modules that will run asservices. Client modules will try to connect and use the single pre-license connection (needed bythe administration console).


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Web Component Installation (2 of 2)

First, the installer will install any prerequisite software. Next, select the web component to installand click Next.


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Destination and DAL Registration

Choose the destination directories for the application files and the location of the web site files.

As with the IA server installation, the Login ID used here in the DAL registration should be theSQL Server account created for use with IA and not the SQL Server SA account.


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Web Site Setup

Enter the Windows account that will be used to run the InputAccel web components web site.

Enter the name, IP address, and TCP port number to be used by the InputAccel web site. Theinstaller will create and configure the web site. No manual creation or configuration by the IISadministrator is required.

IIS uses port 80 for the Default website, therefore, it is important to pick an unused TCP port orchange the default website to use a different port number. If there is a conflict at installationtime, the installer will notify the user of the conflict.


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Installation

Ready to install

After entering the web site settings, click Install to perform the installation of the software.


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Licensing

Prior to installing any client modules, licensing must be performedfrom the administration console

Why are the Licenses required?

- Required for servers and client modules to run and processpages

How are licenses installed?

- Automatic installation Importing the license file using Administration Console

- Manual installation Use the Administration Console to manually enter individual

license codes

In addition to licensing, servers must be activated. The InputAccel server uses either a hardwaresecurity key (USB or parallel port) or an activation file (CAF). Licensing will be covered indetail in a later module in this course.


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Client Installation Phase

The client installation involves installing attended (ScanPlus,IndexPlus, etc.) or unattended client modules on workstations

Unattended modules may be executed as services

- Multi Directory Watch

- Documentum Advanced Export

- Others

Attended modules may be installed using the ClickOnce utility

- Deploys installation packages which allow the end-users toperform the installation


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Client Module Installation

Step 4 installs client modules


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Setup Type

Choose Typical or Custom installation


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Server Connection

Specify the InputAccel Server connection information

The dialog shown here is displayed if the InputAccel server is found. The Server port numberdefaults to 10099.


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Scanner Selection

Choose the scanner to use

Even if no scanner driver is installed, image files can still be imported to simulate scanning.


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ClickOnce Deployment Overview (1 of 2)

Microsoft technology that enables the creationof self-updating Windows-based applications

Deployments can be installed and run with minimal userinteraction

Published to and downloaded from a web site or file share

Overcomes three deployment issues

- Issues with updating applications

- Impact to the client computer

- Security permissions

Issues with updating applications: Typical installers require the entire application be re-installed.The ClickOnce deployment utility provides automatic updates and only downloads the parts of anapplication that have changed.

Impact to the client computer: ClickOnce deployments are self-contained and do not interfere

with other applications, whereas with a typical installer, it may rely on shared components, whichmay be out of date or newer that what is needed.

Security permissions: A typical installer will require Administrative permissions on the localmachine. ClickOnce deployments allow non-admin users to install and only grants the CodeAccess Security (CAS) permissions necessary.


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ClickOnce Deployment Overview (2 of 2)

ClickOnce can be used for the following attended modules:

- ScanPlus

- RescanPlus

- IndexPlus

Intended to be used by remote clients accessing the server via IARemoting

- End-users can easily install attended client modules

- Deployments can be made available as on-line only

Administrators using the ClickOnce Deployment utility should befamiliar with Microsofts ClickOnce technology


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Silent Installations

In many installations, it will be desirable to install client modulesremotely

- Not all client machines are accessible

- Third-party software can be used to push installations out toremote machines

Silent installations provide the capability to install client moduleswithout interaction from a user

- Batch files and/or Windows scripting can be used to install theappropriate modules in the background

Refer to the Unattended Installations section of the InstallationGuide for detailed information


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Upgrading

InputAccel versions 5.2.3 and 5.3 can be upgraded to version 6.0

Upgrade steps

- Archive irreplaceable files and data

- Install the InputAccel database

- Upgrade the InputAccel server

- Install the Administration Console

- Upgrade the client modules

- Install new client functionality

- Assign permissions to users of the upgraded or new modules

- Upgrade existing processes and customizations

- Upgrade audit extensions

- Upgrade custom callback and index validation functionality

When upgrading client modules, there are two choices: 1) Install the Backward Compatibilitypack to use existing modules with the 6.0 server or 2) Upgrade the installed versions to version6.0.

Refer to the Upgrading to InputAccel 6.0 chapter of the InputAccel Installation Guide for

detailed information on upgrading.


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Test Your Knowledge

1. True/False: An InputAccel database is only required

for enterprise installations.

2. True/False: The administration console is a web-based

component that runs on an IIS server.

3. True/False: A side-by-side installation may include up

to eight InputAccel servers.

4. Which of the following installation steps is performed during

both server and client module installation?

a) Data access layer registration

b) Scanner selection

c) InputAccel connection informationd) Side-by-side setup



1.False.AnInputAcceldatabaseisrequiredforall6.0installations.

2.True.

3.True.

4.a-Dataaccesslayerregistration.


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Exercise

Goals

- Install the InputAccel database, server,web components, and client modules

- License the server and modules

Tasks

- Prepare for the software installation

- Install the InputAccel database

- Install the InputAccel server

- Install the InputAccel web components

- License the server and modules

- Install the InputAccel modules

Estimated time: 60 min


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Lab 2

Lab 2-1


Module 2 Installation

Estimated Time: 60 minutes

Goals Install the InputAcceldatabase, server, and client modules

License the server and client modules

Tasks 1. Prepare for the software installation

2. Install the InputAccelDatabase

3. Install the InputAccel

Server

4. Install the InputAccel Web Components

5. Use the administration console to activate the server

6. Use the administration console to import a license file

7. Install the InputAccelClient Modules

Background

In this lab, you will install the InputAccel

database, server software, and client software. SQLServer and IIS have been installed on the system already.

Before you begin:

Answers to the questions asked in the lab are at the end of the lab instructions

Windows login/password: dmadmin/training

Task 1 - Prepare for the sof tware installation

1.1. Login to Windows using the login and password shown above (dmadmin/training).

1.2. Start the SQL Server service.

1.2.1. Double-click the Servicesshortcut on your computer's desktop.

1.2.2. Scroll down and find the service labeled SQL Server (SQL1).


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Lab 2

Lab 2-2


1.2.3. Double-click the SQL Server (SQL1) service to open the service propertieswindow.

1.2.4. Set the Startup typeto Automatic. This will ensure that the service is startedwhenever the system is rebooted.

1.2.5. Click the Startbutton to start the service.

1.2.6. Click OKto close the service properties window.

1.3. Start the World Wide Web Publishing Service.

1.3.1. Scroll down to the bottom of the services listed in the Services window.

1.3.2. Double-click the World Wide Web Publishing Serviceservice.

1.3.3. Set the Startup typeto Automatic.1.3.4. Click the Startbutton to start the service.

1.3.5. Click OKto close the service properties window.

1.3.6. Close the ServicesMMC window.

Congratulations! You have successfully prepared the system for

installation.

Task 2 - Install the InputAccel Database

2.1. Using Windows Explorer, navigate to C:\builds\Captiva\InputAccel.

2.2. Double-click the autorun.exefile to display the installer dialog window.

2.3. Below the InputAccel Productsheading, click the Install Productslink.

2.4. From the Installation Choiceslist, click the Step 1 -Install the InputAccel Databaselink.The InstallShield wizard will start.

2.5. At the Welcomescreen, click Next > (it may take a few seconds to compute spacerequirements).

2.6. Select to accept the terms in the license agreement and click Continue.

2.7. Click Next > to accept the default DestinationFolder.

2.8. Ensure the Create the InputAccel Databasecheckbox is checked, the Portis set to 1433,

and (local)\SQL1 isselected in the Database server dropdown list.


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Lab 2

Lab 2-4


3.1.2.8. Open the Server namedropdown list and select .

3.1.2.9. Expand the Database Enginenode on the Local Serverstab.

3.1.2.10. Select the node labeled and click OK.

3.1.3. In the Connect to Serverdialog, ensure that the Authentication field is set to

SQL Server Authentication.

3.1.4. Enter sa as the Login and trainingas the Password

3.1.5. Click Connect.

3.1.6. In the Object Explorerpane (on the left), expand the Security > Loginsfolders.

3.1.7. Right-click the Loginsfolder and select New Loginfrom the menu. A windowappears which will be used to create the new login.

3.1.8. Enter ia_adminas the Login name.

3.1.9. Select SQL Server Authentication.

a) Does the InputAccelServer support Windows Authentication for use with SQL

Server?

__________________________________________________________________

b) Why is the InputAccel login being created now and not prior to installing theInputAccel Database?

__________________________________________________________________

__________________________________________________________________

3.1.10. Enter trainingfor the Passwordand the Confirm passwordfields.

3.1.11. Uncheck the Enforce password policycheckbox. The other two checkboxes willautomatically uncheck and become disabled.

3.1.12. Select IADBfrom the Default databasedropdown list. This is the InputAccelDatabase that was created in the last task.

3.1.13. In the Select a pagepane (upper-left) select the User Mappingnode. A list ofdatabases and roles will appear.

3.1.14. Check the checkbox next to IADBand check the db_ownercheckbox in the

Database role membership for: IADB list.


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Lab 2

Lab 2-5


3.1.15. Now check the checkbox next to msdband check the db_ownercheckbox in the

Database role membership for: msdb list.

3.1.16. Click OKto complete creation of the ia_adminsecurity login. This is the loginaccount that will be used by the InputAccel Server to connect to SQL Server.

3.1.17. Close Microsoft SQL Server Management Studio Express.

3.2. Navigate back to the installation dialog and select Step 2 - Install the InputAccel Server.

3.3. Click Installto install any pending software requirements.

3.4. Click Continuewhen prompted to remove your USB port hardware key.

3.5. Click Next >at the welcome screen to continue the installation.

3.6. Select to accept the terms in the license agreement and click Continue.

3.7. Click Next >to perform a Typicalsetup.

3.8. In the InputAccel Service Accountswindow, ensure that the Specify a user accountoption

is selected and enter dmadminfor the Username, trainingfor the Password, and your

computer name for the Domain.

3.9. The checkbox to start the service automatically should be checked. Do not uncheck it.

3.10. Click Next >to continue.

3.11. The next step registers the server with the data access layer (the InputAccel Database).

Select (local)\SQL1for the Database server.

3.12. Enter ia_admin/trainingfor the Login ID/Password.

3.13. Click Next > to continue.

3.14. Review the information in the Ready to Install the Programwindow and click Installtoinstall the InputAccel Server.

3.15. Once complete, ensure that the checkbox to start the InputAccel Server service is checked

and click Next >.

3.16. Once the server has started, you will be prompted to re-insert the USB port hardware security

key. Because we are not using one, just click Finishto complete the installation.

Congratulations! You have successfully installed the InputAccel

Server!


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Lab 2

Lab 2-6


Task 4 - Install the InputAccel Web Components

4.1. From the list of installation choices in the InputAccel installer, select Step 3 - Install the

InputAccel Web Components.

4.2. Click Installto install any pending software prerequisites.

4.3. Click Next >at the welcome screen to continue the installation.

4.4. Select to accept the terms in the license agreementand click Continue.

4.5. You will only be installing the Administration Consolefor this course, so click Next >tocontinue and install it.

c) Under what circumstances would InputAccel Remoting be installed?

_______________________________________________________________________

d) Can the Administration Console and InputAccel Remoting be installed on the same

computer?

_______________________________________________________________________

4.6. Accept the default Destination Folderlocations and click Next >to continue.

4.7. When the Data Access Layer Registrationscreen appears, enter the same information you

entered in Task 3 above (during the IA Server install), and click Next >to continue.

4.8. For the InputAccel Web Site User Account, use dmadminas the Username, trainingas

the Password, and your computer name as the Domain. Click Next >to continue.

4.9. Next, the desired web site information (on the local computer) must be completed. Accept

the default information and click Next >.

4.10. Because the Default Web Site uses the port number that was entered on the previous screen(80), the installer is unable to use that port unless the default web site is stopped. Check the

checkbox to Stop the web siteand click Next >.

4.11. When ready, click Installto begin the installation.

4.12. Once the installation is complete, click Finishto return to the list of installation choices.


Web Components! In this lab, you only installed the

Administration Console.


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Lab 2

Lab 2-7


Task 5 - Use the administration console to activate the server

5.1. Start the administration console.

5.1.1. Using Internet Explorer, navigate to the URL of the administration console(http://localhost).

5.1.2. Once the logonscreen appears, enter dmadminfor the Username, trainingfor

the Password, and your computer name or a period (.) for the Domain.

5.1.3. Click Log On. Once successfully logged on, the Batch Traffic screen willappear. The screen that appears when logging on is called the Start Page. It can

be changed by clicking the Optionstab, selecting My Preferences, and choosing

a new Start Page. Do not change the start page at this time.

5.2. Select the Licensing / Securitytab.

5.3. Click the View Server Activationslink. The list of Server Activations is displayed. The

Stateof the current server should show as Not Activated.

5.4. Click the row containing the name of your server in order to highlight it. The Browsebutton below will become enabled.

5.5. Click the Browsebutton.

5.6. Navigate to C:\Student\IA Fundamentals\Lab 02, select the .caffile and click Open.

After several seconds, the file name will disappear from the text box labeled Install

activation fileand the properties of the server activation will change.

Do not click the Activate Server button or click the server activation link during this lab

exercise

e) What is the State of the server now?

__________________________________________________________________________

Congratulations! You have successfully activated the server.

Task 6 - Use the administ ration console to import a license file

6.1.


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Lab 2

Lab 2-8


6.2. In the administration console, click the Licensing / Securitytab and then click View

License Codes. Alternatively, you can click the License Codeslink in the lower left corner

of the browser, assuming you did not navigate away from the server activations page from

the last task.

6.3. Click the Import Licensebutton to begin the import of a new license file.

6.4. Click the Browsebutton, and if necessary, navigate to C:\Student\IA Fundamentals\

Lab 02.

6.5. Select the .licfile and click Open. The list of licenses contained in the file will be displayedin the window. Pay particular attention to the upper-right corner of the license listing. You

will see that there are links for paging through the list of licenses.

6.6. Click OKto complete the license import. If you were to navigate away from this page prior

to clicking OK, then the import would not succeed. You should now be back at the licenselisting and buttons for importing, deleting, and adding should appear at the bottom.

6.7. Log out of the Administration console and close the browser.

Congratulations! You have successfully imported a license file.

Task 7 - Install the InputAccel Client Modules

7.1. The last thing that you will install in this lab exercise are the client components or modules.

Switch back to the InputAccel installer. Click Step 4 - Install the InputAccel Client

Componentsfrom the list of installation choices.

7.2. At the welcome screen, click Next >to continue.

7.3. Select to accept the terms in the license agreementand click Continue.

7.4. Choose a Completeinstallation and click Next >.

7.5. A list of client modules that cannot be installed due to missing requirements will be

displayed. Click Next > to continue.

7.6. A list of client modules that require third-party software in order to be used will now be

displayed. Click Next >to continue.

7.7. Click Next >to accept the default Destination Folderlocation.

7.8. Enter dmadmin/trainingfor the Username/Passwordfields and your computer name for

the Domain. Leave the default checkbox selections and click Next >.


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Lab 2

Lab 2-9


7.9. The InputAccel Server ConnectionInformationscreen will appear. Ensure the Server

nameis set to your computer name, the Server portis set to 10099, the Try to contact this

server during installationcheckbox is checked, and click Next >.

7.10. If the installer is able to connect to the server, a success message will be displayed. Click

Next >to continue.

7.11. When prompted for Scanner Selection, check the checkbox labeled Do not install a

scanner driver at this timeand click Next >to continue. By not installing a scanner driver,

the ScanPlus client module will only be able to import files when creating batches.

7.12. Review the installation list and click Installto begin the installation.

7.13. Once the installation is complete, click Finishto return to the list of installation choices.

7.14. Click Exitto exit the installation choices screen.

7.15. Finally, click Exitto exit the main installation screen.


Client Components! In the next lab exercise, you will license the

server.

Solutions:

a) No. InputAccel only supports SQL Server Authentication.

b) The InputAccel SQL Server administration login is being created now because the IADBdatabase was not created earlier and it is one of the two databases to which the login will

have db_owner access. The login could have been created at an earlier time, but it would

need to be modified after creating the IADB database.

c) IA Remoting would be installed whenever there will be remote clients. In this context,remote clients refers to any clients that will access the IA server outside of the firewall.

These are typically client modules that are deployed using ClickOnce.

d) No. The Administration Console and the IA Remoting server must be installed on separatecomputers.

e) Initial grace period.

End of Lab


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Module 3

InputAccel Overview


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Module Objectives

Describe the Captiva InputAccel Solution

Define the Captiva InputAccel Architecture

Define Captiva InputAccel Terminology Use an process to become familiar with batch processing


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What is InputAccel?

Captiva InputAccel is a document capture solution

- Captures images and data

- Indexes data

- Exports information to a local or networked hard drive, or tosome back-end system

The InputAccel solution consists of four main components

- Database

- Server

- Client Modules

- Processes

InputAccel Overview

Processes and Batches

Captiva InputAccel modules perform all of the work involved with capturing, indexing, andexporting. These three operations consist of many modules. For example, one module mightscan a document, while another module might perform image quality assurance, or imagecorrection. These three modules would all be considered capture modules.


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InputAccel Components (1 of 2)

Database

- Microsoft SQL Server database

- Stores configuration information, license codes, logging rules,and information related to processing

Server- Open integration platform that manages and controls the document

capture process

- Workload balancing, queue manager

- Ensures reliability and scalability


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InputAccel Components (2 of 2)

Client modules- A set of plugins that perform specific tasks and can run on any

number of machines

- Image capture, data capture, and export

Processes- Tie Server and client modules together

- Determine modules used and their order of execution

- Determine how each module needs to process a task

- Define what to do with the data generated by each module


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Component Diagram

RescanPlus

MultiDirectory

Watch

Universal

ESS

ODBC

Custom

Export

ScanPlus

InputAccel Server

Import Data Capture ExportImageEnhancement/Quality

check

Image

Enhance

Key From Image

OCR

IndexPlusImage

QA

Data extraction

PDF/text

Prime OCR

Utilities and

Exception

Handling

CopyTimer Spawn Multi Admi nist ratorReScanPlusExcel

Graph

Values to

XML

IQA/

IndexPlus

FW/

Enhance

FW/

Completion

FW/Recog

FW/ FormID

FW/IPP

NuanceOCR

InputAccel Database

Email

Import


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InputAccelArchitecture

InputAccel is a client/server application

Modules use a TCP/IP connection for connecting to the server

The Server maintains state information for each connection

Scanner Client

Workstations

InputAccel ServerInputAccel

Database


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InputAccel Server Overview

Windows-based service or application

Communicates with InputAccel client modules using TCP/IP

Manages the sequencing of pages through the capture process Balances the system workload across available resources

Serves as a temporary repository for image and data files

Provides centralized status reporting


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InputAccel Module Overview

Performs a specific function

- Scanning, indexing, exporting, image enhancement, etc.

Connects via TCP/IP

Routes work asynchronously to clients from server

Client load is balanced by the server

Modules available through EMC or technology partners


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Module Categories

Most modules fall into one of three categories

- Image capture

- Data capture

- Image and data export

Other types of modules


- Development of processes or extensions to modules

- Utility modules


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Purpose of Data Capture Modules

Automatically capture data

- Bar code

- Optical Character Recognition (OCR)

- Optical Mark Recognition (OMR)

- Intelligent Character Recognition (ICR) Also known as hand writing recognition

- Page and form identification

Manually capture data

Convert file types

InputAccel Fundamentals & Administration Book 1 - IAFA-60-0209-01

Documents

Transcript of InputAccel Fundamentals & Administration Book 1 - IAFA-60-0209-01