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Innovative Service Delivery
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Transcript of Innovative Service Delivery
INNOVATIVE SERVICE DELIVERYMECIS ECONOMIC JUSTICE COMMUNITY 0F PRACTICE LEARNING WORKSHOP
TAJIKISTAN TEAM MARCH 17-20, 2014
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Development of Technical Assistance Groups and Machinery Services in Khatlon Region, TAJIKISTAN
Agriculture and rural economic development by promoting fee based service delivery in Khatlon
• Targeted beneficiaries: 9,700 HHs and 77,400 Small Holder Farms out of which 39,600 are women
• Project period: February 2013-March 2014
• Budget: EUR 353,360
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A region still in transition from a Soviet heritage
COUNTRY PROFILE
• Population: 7.8 million; 70% reside in rural areas and 60% of population employed in agriculture
• Yet, agricultural share of GDP is only 21% and productivity remains low
• 7% arable land in Tajikistan (93% is mountainous)
• The main crops: cotton, fruits (apricots) and vegetables (tomato, onions, melon)
DEVELOPMENT CHALLENGES
• Economy’s GDP depends on remittances (40%) with little private investment; remaining economy dependent upon trade of key commodities and trade in imported goods
• Mountainous, landlocked country with poor soft and hard infrastructure
• Trust in institutions including government and banks is low as a legacy of the post-independence
• Civil war (1992-1997)
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OXFAMs market driven approach
Promoting fee based agricultural services through CBOs
Improved productivity/income of HH in 36 villages
(WPGs)
Improved fee based service delivery and sector development
CBO – Community Based OrganizationTAG – Technical Assistance GroupWPG – Woman Producer Group
Leveraging local stakeholders
- Local government, private sector networking and advocacy - National level influencing through economic forums
Business linkages (100 contracts made)
-TAG model adapted: TAG-supported farmers increased cotton productivity by 10 to 25% in 2013
-Established CBOs (WPGs in vegetable VC) and link farmers with TAGs
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AAS is new system and
donor driven (4-5 NGOs and 1 based in
Khatlon)
Lack of private sector
(small scale& demand is low)
Government lack
willingness
(lack of coordination&
systematic approach)
Local stakeholders overshadowed by heavy donor presence
Key challenges: Limited donor coordination (various approaches); Small markets and low level of demand; Lack of government attention and poor government capacity
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• Coordinating with government at various levels: 2013 at local level; 2014 at national level by coordinating with Helvetas, USAID, SAS, MSDSP etc to influence policy etc
• Linking clients (to agro shops, machinery services, credit) by mobilizing farmers through village mapping
• Coordinating with Helvetas on forums and quarterly bulletin
• Coordination meetings
• Harmonised approach
• Village based experienced farmers
• CBOs and their subcommittee roles
• Local NGOsLocal
service delivery
INGOsGovern-
ment
Private sector
Project level coordination
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First phase focus on assessment and capacity building activities
First phase (2013)
• 15 Studies/ assessments
• Completed VC analysis and designed intervention on agro policy and sector issues
• Built CBO capacity: linked 100 TAGs and farmers
Approach/tools
• Shift from market driven to village advisory model to deliver services (4 models and guidelines developed)
Leveraging
• 8 cross visits and competition among CBOs and WPGs
• Organizing economic forums with Helvetas, Sarob, government and other stakeholders
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First phase lessons learned are being incorporated into design of future projects
• Market driven approach: Only linking is not effective solution for SHFs (farmers face other issues)
• Demand and supply mismatch
• Lack of coordination among the actors: private sector/ government/ NGOs
• Village advisory models show demonstration effect because of tangible results
• CBO mobilization: self help activities
• Benefiting larger targets especially women
Political and economic constraints : Soviet legacy; Lack of private sector; Land allocation and ownership is complex; Lack of resources (lack of access to inputs; credit 30%)
Sector specific constraints : Lack of sector development; Inefficient hard and soft infrastructure; limited by agricultural season
Government willingness : at grass root level
CBOs are active: Self help initiations
Increasing awareness of fee based services: Farmers likely to pay
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THANKS