Innovative Ideas Need An Innovation Process: Lessons Learned from the Harvard Web Publishing...
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<p class="alert">TEST: Sept. 3, 2009: This is a test of Dartmouth's emergency notification system. This is only a test.</p>
Content management is about managing content
<a name="top"></a><div id="commonnav"><ul><li class="first"><a href="http://www.dartmouth.edu/">Dartmouth Home</a></li><li><a href="http://search.dartmouth.edu/">Search</a></li>...
HWPI is much more than a website building project
people.harvard.edunews.harvard.edu
events.harvard.edupublications.harvard.edu
questions.harvard.edu…
Learning by Doing
Guided by Strategy
Good User Experience
Commitment to Quality
Software for Higher Ed
Responsive and Accessible
HWPI is a disruptive innovation project because we need clients to
change their values
• Sustaining technologies improve established products in ways the market values
• Disruptive technologies introduce a new value proposition to the market
$499.99
Up to 21 ppmFirst page out in 17 secondsRecommended monthly volume 750–2000 pages
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Up to 5.5 ppmFirst page out in 19 secondsRecommended monthly volume 250–500 pages
For a successful disruptive innovation, you need an
autonomous group, working with customers whose values align
with the product vision
• Relative Advantage• Compatibility• Complexity• Trialability• Observability
• Relative Advantage: Medium• Compatibility: High• Complexity: Medium• Trialability: Low• Observability: Low
Compatibility can have negative consequences when customers bring expectations that don’t
apply
Thank you!