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    Innovative Customs Solutions How Cloud Computing is enabling the next generation of customs solutions, expanding global trade, economic growth and opportunities

  • How customs applications are enabling trade to flourish, 03 fostering economic growth and expanding opportunities

    How Cloud Computing is enabling the next generation of 04 customs solutions and scaling the benefits of technology to unlock global trading efficiencies Increasing Trade Efficiency and Transparency: BIM 05 Enabling Trade Automation: SOGET 06 Facilitating Trade Competitiveness and Compliance: Tradefacilitate 07 Promoting e-Trade Facilitation and Security: GAINDE 2000 08 Facilitating Trade Development: Crown Agents 09 Expertise for Cross-Border Risk Management and Control: 10 GreenLine Systems

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    Contents

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    Facilitating international trade is an important component of fostering development and stimulating economic growth for both the developing and developed worlds. World Trade Organization figures show how severely affected global trade flows were by the global recession, with a drop in trade volumes of 12.2% during 2009. However, by 2010 there was renewed vigor in international trade with total exports rising more than the previous year’s contractions.

    How customs applications are enabling trade to flourish, fostering economic growth and expanding opportunities

    As global trade becomes more complex and trade contributes more and more to a country’s economic growth rates, getting the right technology in place to ensure the safe, expedient and secure crossing of borders is a greater challenge than ever.

    Technology is playing an increasingly important role in helping all trading partners – from government agencies to international organizations to multinational corporations to small and medium size enterprises (SMEs) – adapt to evolving customs demands and a more competitive global market.

    Enabling a faster relay of information across borders and distances, technological advances like Cloud Computing allow all customs stakeholders – from producers to exporters, banks, insurance companies and government authorities – to access large databases and co-ordinate more easily.

    The single window application, for instance, provides all parties with a single entry point for standardized information and documents, which significantly improves efficiency by allowing transactions to become paperless and simultaneous.

    Percentage change in global merchandise exports

    2009 2010

    -12.2%

    -15.3%

    -7.8%

    13.5%

    11.5%

    16.5%

    Source: World Trade Organization

    World

    Developed economies

    Developing economies and CIS

    www.microsoft.com

  • Cloud Power4

    How Cloud Computing is enabling the next generation of customs solutions and scaling the benefits of technology to unlock global trading efficiencies

    With our technology partners, Microsoft is committed to developing innovative solutions that facilitate trade and align to the public and private sector needs of a much changed global environment. With e-Customs advances like single window applications, which enable simpler transactions for trading partners, and the increased use of Cloud Computing, countries around the world are finding innovative ways to overcome some of their most pressing challenges in cross- border trade.

    Cloud Computing in particular offers a unique opportunity to bring customs organizations and businesses a big step closer to achieving truly integrated and seamless digital customs and trade facilitation. Organizations can publish large amounts of related data quickly and inexpensively without having to invest in additional server infrastructure.

    In customs applications, like single border posts, single window and other cross border data exchange, Cloud Computing helps solve issues of sharing “transactional data” between agencies or countries. Since organizations can scale up or down their IT infrastructure according to their business needs, they can increase how quickly they can respond to changes in their business environment and how effectively they can manage resources. In today’s post-economic

    downturn, the added benefit of improving IT infrastructure while minimizing overhead is very compelling for many trade technology professionals and organizations.

    Microsoft sees the Cloud as the future of customs IT hosting, with a significant impact on customs solutions. We have been working with partners in the public and private sectors, including international organizations and government agencies, to develop innovative cloud-based e-Customs solutions.

    The huge economic, social and environmental impact of cloud technology, and its ability to revolutionize the way we think about IT, is now revolutionizing the way that customs technology is used by SMEs, large corporations and government agencies.

    “ Through the implementation of innovative customs technology, organizations and countries alike are making significant gains in facilitating access to international trade markets, realizing economic growth and expanded opportunities. Through the power of technological advances like Cloud Computing, we’re now seeing the next stage in how technology can bring even more efficiencies and benefits to the entire trade process.” Frank McCosker, Managing Director, Microsoft Global Strategic Accounts

    www.microsoft.com

  • Increasing Trade Efficiency and Transparency:

    BIM

    About BIM’s Technology In 2005, BIM began research on the Guichet Unique Maritime (GUMAR) Single Window application, and in 2009 the development of the project began. Based on Microsoft technology, including Microsoft SharePoint Server and Microsoft BizTalk Server, the single window solution significantly improves efficiency by allowing transactions to become paperless and simultaneous.

    Every participant in the trading process, from buyer to receiver to forwarder to maritime actor, is able to access the GUMAR Single Window application and work in parallel, speeding up the process enormously. The solution provides a single entry point for standardized information and documents, which all parties involved

    in trade and transport can access and therefore fulfill all import, export, and transit related regulatory requirements.

    Users can access the GUMAR Single Window application in a public single window office, on their own PC or on their company’s computer running the application securely through the interface system. For convenience, users are notified by SMS when their files have been sent and received.

    With the success of the GUMAR Single Window application, BIM is working to expand the solution to other countries, helping bring the benefits of trade facilitation and single windows to more partners in the developing world.

    Belgian-based, Microsoft partner, Bureau International Maritime (BIM) creates tailor-made solutions for the public and private sector using new technologies in the areas of training, certification, security, cargo tracking and single window.

    With several training centers located in Belgium, France and Congo, and an international network of partners across Europe, Asia, America and Africa, BIM benefits from localized expertise.

    BIM has been active in Africa for 16 years, working directly in over 10 countries including Congo, Gabon, Burkina Faso, Cameroon, Togo and Benin.

    BIM has been active in Africa for 16 years, working directly in over 10 countries.

    10 countries

    Over

    5www.bimv.com

    5-7 days

    Average time required for one container to gain clearance in Congo with GUMAR, reduced from 15-17 days before.

  • Enabling Trade Automation:

    SOGET

    About SOGET’s Technology Maritime transport is the prominent mode of trade between European Union (EU) and non-EU member countries. As a result, EU ports and government administrations are under constant pressure to increase the efficiency and quality of their services.

    The EU’s 27 member states represent a diverse and fragmented network of trade stakeholders, ranging from ship owners, shipping agents, and freight forwarders, to port authorities and terminal operators, further complicated by required adherence to both national and EU-level trade policies and regulations. Companies and government authorities have traditionally faced challenges in providing the technology needed to ensure interoperability, standardization and availability of information between trade stakeholders.

    Based on Microsoft technology, SOGET launched the e-Maritime project in June 2010, as the next generation of Port single window solutions to address the needs of sea and airport communities and authorities, together with customs authorities. With this solution, Microsoft and SOGET’s strategic partnership is providing the building blocks of e-maritime transactions and processes. SOGET has chosen Microsoft technologies, Microsoft BizTalk, Microsoft SQL Server and Windows Server and its HyperV feature, to develop open, integrated and innovative solutions.

    The e-Maritime Port Single Window (PSW) improves the efficiency of business processes, by standardizing exchanges and providing interoperability with European and international port and government single window systems. The e-Mariti