Innovation: The Frontier of Patient Care
-
Upload
jane-chiang -
Category
Health & Medicine
-
view
570 -
download
1
description
Transcript of Innovation: The Frontier of Patient Care
Innovations in Care Delivery:
Advancing a Professional Practice Model
2013 Massachusetts General HospitalProfessional Practice Symposium
Presented by The Institute for Patient Care
Innovation: A New (and old) Frontier of Patient Care
History of Innovation at MGH
1846 The use of ether as an anesthetic is demonstrated and surgery is performed without pain for the first time.
1874-1876
Linda Richards served as the superintendent of the Boston Training School for Nurses, later renamed the Training School at Massachusetts General Hospital. Richards was the first student to graduate from a training school for nurses in America.
History of Innovation at MGH
1905Dr. Richard Cabot, a senior physician at Mass General, hired the first social worker to provide social work services in the outpatient clinics. In 1906, Dr. Cabot met Ida Maude Cannon and hired her to jointly organize the nation's first hospital-based social work program.
History of Innovation at MGH
Pressure is Building
The Cost of Health Care
How much are we spending?
The Cost of Health CareHow does it compare?
The Cost of Health CareHow does it compare?
The Cost of Health CareHow much if waste?
The Cost of Health CareHow much if waste?
• Failures in Care Delivery
• Failures in Care Coordination
• Lack of Evidence Based Practice
• Need for Better Engagement of Patients and Families
Guided by the needs of our patients and their families, we aim to deliver the very best health care in a safe,
compassionate environment; to advance that care through innovative
research and education; and to improve the health and well-being of the diverse communities we serve.
Mission at MGH
Innovating Care at MGH
Goal: To improve the quality of care delivered to patients
Aspirations: High performing interdisciplinary teams that deliver safe, effective, efficient, timely, equitable, that is patient and family centered
Evidence: Standardization of processes and care reduces variation and introduces a systematic approach to improving quality and safety in the inpatient setting
Change: Identify and prioritize hazards and opportunities for standardization, then implement evidence based methods to rectify the problem
The Continuously Learning Health Care
System
Better Care at Lower Cost, IOM, 2012
Culture ChangeCreating Norms:
To create new norms we must first understand existing norms & barriers to change
Creating Norms:To create new norms we must first understand existing norms & barriers to change
Change Process: Every change requires effort and the decision to make that effort is a social process
Change Process: Every change requires effort and the decision to make that effort is a social process
Monday, October 28, 20131:00 PM - 2:00 PM Arrival/Networking2:00 PM - 2:30 PM Innovation: The Frontier of Patient Care2:30 PM - 3:30 PM The Strategic Imperative for Innovation 3:30 PM - 4:00 PM Poster Session4:00 PM - 5:00 PM Innovation in Care Delivery: The Patient Journey5:00 PM - 6:00 PM Book Signing6:00 PM - 8:00 PM Cocktail Reception in the Museum of History and Innovation
Tuesday, October 29, 20138:30 AM - 8:45 AM Welcome8:45 AM - 9:45 AM Creating the New Culture Through Relationship-Based Care9:45 AM - 10:45 AM The Attending Registered Nurse10:45 AM - 11:15 AM Poster Session11:15AM - 12:10 PM Breakout Session #112:10 PM - 1:00 PM Lunch1:00 PM - 1:55 PM Breakout Session #22:00 PM - 2:55 PM Breakout Session #33:00 PM - 3:30 PM Poster Session3:30 PM - 4:30 PM Tales from the Front Lines: The Clinician’s Experience (Panel)4:30 PM - 5:00 PM Closing Remarks
AGENDA: Two-Day Overview