Innovation in Public Sector (University Paper)
-
Upload
shokhzod-yakubov -
Category
Technology
-
view
204 -
download
1
description
Transcript of Innovation in Public Sector (University Paper)
![Page 1: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/1.jpg)
INNOVATION IN THE
PUBLIC SECTOR BY SHOKHZOD YAKUBOV MON. 29TH NOVEMBER 2010 FH SÜDWESTFALEN
![Page 2: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/2.jpg)
WHAT IS IT? WHY IS IT IMPORTANT? HOW IS IT DIFFERENT?
WHAT ARE THE BARRIERS?
19/12/2013 2 Innovation in the Public Sector, by Sh. Yakubov
CONTENTS DEFINITION IMPORTANCE BARRIERS CASE STUDY
![Page 3: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/3.jpg)
WHAT IS INNOVATION IN THE PUBLIC SECTOR
DEFINITION
19/12/2013 3 Innovation in the Public Sector, by Sh. Yakubov
![Page 4: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/4.jpg)
- G. MULGAN
19/12/2013 4 Innovation in the Public Sector, by Sh. Yakubov
– NEW IDEAS THAT WORK
INNOVATIONS
![Page 5: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/5.jpg)
19/12/2013 5 Innovation in the Public Sector, by Sh. Yakubov
COST PRESSURE RISING PUBLIC NEEDS ENVIRONMENTAL CHALLENGES TECHNOLOGICAL ADVANCE PRIORITIES OF POLITICIANS
INNOVATION DRIVERS IN THE PUBLIC SECTOR
ARISE FROM:
![Page 6: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/6.jpg)
19/12/2013 6 Innovation in the Public Sector, by Sh. Yakubov
SERVICE PROCESS
ADMINISTRATIVE SYSTEM
CONCEPTUAL RADICAL
EXAMPLES OF INNOVATION:
CHANGE IN MANUFACTURING SERVICES/PRODUCTS
e.g. HEALTH CARE AT HOME
NEW POLICY INSTRUMENT; CHANGE IN POLICY NEW SYSTEM OR FUNDAMENTAL CHANGE IN CURRENT SYSTEM
CHANGE IN OUTLOOK OF ACTORS
CHANGE OF BELIEF SYSTEMS OR RATIONALITIES
![Page 7: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/7.jpg)
19/12/2013 7 Innovation in the Public Sector, by Sh. Yakubov
PRODUCT/SERVICE TECHNOLOGICAL
PROCESS ORGANIZATIONAL
CONCEPTUAL INSTITUTIONAL
INNOVATION CATEGORIES ACCORDING TO BEKKERS:
EMERGENCY WARNING VIA MOBILE DEVICES
HEALTH CARE AT HOME
AUTOMATED TAX ASSESSMENT
SHARED SERVICE CENTRES
NEW PUBLIC MANAGEMENT CONCEPT
DIRECT DEMOCRACY
![Page 8: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/8.jpg)
19/12/2013 8 Innovation in the Public Sector, by Sh. Yakubov
TOP CHANGE IS DRIVEN THROUGH THE DELIVERY
SYSTEM BY PRESCRIPTION, REGULATION AND SUPPORT DOWN
![Page 9: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/9.jpg)
19/12/2013 9 Innovation in the Public Sector, by Sh. Yakubov
BOTTOM ORIGINATES WITHIN THE DELIVERY SYSTEM; GOVERNMENT FACILITATES THE DEVELOPMENT AND DIFFUSION
UP
![Page 10: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/10.jpg)
VS 19/12/2013 10 Innovation in the Public Sector, by Sh. Yakubov
PRIVATE PUBLIC
![Page 11: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/11.jpg)
PRIVATEVSPUBLIC
19/12/2013 11 Innovation in the Public Sector, by Sh. Yakubov
PRIVATE SECTOR PUBLIC SECTOR
ORGANISING PRINCIPLES PURSUIT OF PROFIT; GROWTH OF REVENUES & MARKET SHARE
ENACTMENT OF PUBLIC POLICIES.
ORGANISATIONAL STRUCTURES
MANY SIZES; OPTIONS FOR NEW ENTRANTS.
COMPLEX SYSTEM CONFLICTING TASKS
PERFORMANCE METRICS RETURN ON INVESTMENT MULTIPLE PERFORMANCE INDICATORS AND TARGETS: POLITICAL, SOCIAL, ETC
MANAGEMENT ISSUES AUTONOMIC OR LIMITED TO BUDGET. SHAREHOLDERS & ETC; REWARDED WITH BENEFITS AND PROMOTION.
MANAGERS ARE UNDER HIGH LEVELS OF POLITICAL SCRUTINY; CONSIDERABLY LOWER MATERIAL BENEFITS
RELATIONS WITH END-USERS
CONSUMER OR INDUSTRIAL MARKETS; VARY IN LEVEL OF INTIMACY
GENERAL PUBLIC, TRAD. SEEN AS CITIZENS,
RELATIONS WITH SUPPLY CHAINS
FIRMS ARE PARTS OF SUPPLY CHAINS; LARGER FIRMS ORGANISE AND CONTROL THESE CHAINS:
DEPENDENT ON PRIVATE SUPPLIERS; VERY IMPORTANT MARKET FOR MANY FIRMS.
Source: Don Scott-Kemmis, (2009), The Challenge of Sustaining Innovation in the Public Sector
![Page 12: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/12.jpg)
WHY IS INNOVATION IN THE PUBLIC SECTOR IMPORTANT
IMPORTANCE
19/12/2013 12 Innovation in the Public Sector, by Sh. Yakubov
![Page 13: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/13.jpg)
HOMOGENEOUS STRATIFIED BY CLASS
STATIC CONVENTIONAL
LAST CENTURY
19/12/2013 13 Innovation in the Public Sector, by Sh. Yakubov
THIS CENTURY
DIVERSE MULTIPLY STRATIFIED
MOBILE VARIETY OF LIVING ARRANGEMENTS
![Page 14: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/14.jpg)
19/12/2013 14 Innovation in the Public Sector, by Sh. Yakubov
INCREASE EFFICIENCY REDUCE COSTS IMPROVE OUTCOMES
INNOVATION HELPS TO
![Page 15: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/15.jpg)
19/12/2013 15 Innovation in the Public Sector, by Sh. Yakubov
BARRIERS
![Page 16: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/16.jpg)
19/12/2013 16 Innovation in the Public Sector, by Sh. Yakubov
RIE BAR
RS LACK OF COMPETITION RISK AVERSE BEHAVIOUR BUREAUCRATIC CONSERVATISM UNRESPONSIVE WORKFORCE
![Page 17: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/17.jpg)
19/12/2013 17 Innovation in the Public Sector, by Sh. Yakubov
RIE BAR
RS ASSESSMENT PRACTICES DEVELOPING AWARENESS
BENCHMARKING INNOVATION CASE STUDIES
LEARNING-ORIENTED EVALUATION
![Page 18: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/18.jpg)
A FEW EXAMPLES OF INNOVATION IN THE PUBLIC SECTOR
CASE STUDY
19/12/2013 18 Innovation in the Public Sector, by Sh. Yakubov
e.g.
![Page 19: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/19.jpg)
EXPANDED PARTICIPATION IN HIGHER EDUCATION
NEW MODES OF SERVICE DELIVERY + ESTABLISHED TECHNOLOGIES
OPEN ENTRY POLICY
THE LARGEST PROVIDER OF PART-TIME HIGHER EDUCATION IN UK
ACKNOWLEDGED WORLD LEADER IN DISTANCE EDUCATION
THE OPEN
19/12/2013 19 Innovation in the Public Sector, by Sh. Yakubov
THE UNITED KINGDOM UNIVERSITY
![Page 20: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/20.jpg)
NURSES + TELEPHONES GIVING ACCESS TO HEALTH AND HEALTH CARE ADVICE
OLD ELEMENTS + NEW WAYS
MIGRATION PATH TO INTERNET
SIDE-EFFECTS: DID ADD ON OR TAKEN OFF PRESSURE ON OTHER PUBLIC SERVICE?
NHSDirect
19/12/2013 20 Innovation in the Public Sector, by Sh. Yakubov
THE UNITED KINGDOM
![Page 21: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/21.jpg)
MOBILE COMMUNICATION PAYMENTS THROUGH A THIRD PARTY
PAYMENTS MADE WITH CASH; QUICK AND EASY
ANY AMOUNT; NO COMMISSION
WITH INCREASED POPULARITY AMOUNT OF SHOPS ACROSS THE COUNTRY ALSO IS STILL RISING
AFTER A YEAR OF OPERATION NEARLY 90% OF PAYMENTS ON TELECOMMUNICATION SERVICES, AS WELL AS GAS, ELECTRICITY, HEATING AND WATER SERVICES WERE HANDLED BY PAYNET
PAYNET
19/12/2013 21 Innovation in the Public Sector, by Sh. Yakubov
UZBEKISTAN
![Page 22: Innovation in Public Sector (University Paper)](https://reader033.fdocuments.net/reader033/viewer/2022061202/547ca8035906b561378b4586/html5/thumbnails/22.jpg)
END OF
19/12/2013 22 Innovation in the Public Sector, by Sh. Yakubov
PRESENTATION THANK YOU
FOR LISTENING