Inicio | Bio Pappel€¦ · Code of Ethics Business Groups and Products Value Chain Bio Pappel in...
Transcript of Inicio | Bio Pappel€¦ · Code of Ethics Business Groups and Products Value Chain Bio Pappel in...
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CONTENTS
LETTER FROM THE CHAIRMAN ECONOMIC PERFORMANCE ENVIRONMENTAL PERFORMANCE
CORPORATE PROFILE
Vision and Mission Corporate Governance and Ethics
Urban Forest ®
Efficient Use of Clean Transportation
Emissions
Forest Conservation and Biodiversity
Relevant Figures Environmental Management
Water
Energy Sustainability Model
Office of the CEOGeographic Presence
Code of Ethics Business Groups and Products Value Chain
Bio Pappel in Figures 2018
6 16 26
18 28
38
329 19
30
40
36
42
1021
1122
1225
14
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SOCIAL PERFORMANCE
Employee Training and Development
Community Engagement
Community and Industry Involvement
Awards and Certifications
Sustainable Development Goals
Occupational Health and Safety
Bio Pappel Foundation
Our Stakeholders
Our People GRI Content Index
Global Compact
About this Report
Letter of Verification
Contact Us
Quality of Life at Work
44
4674
82
86
89
90
50
48
56
70
72
84
52
68
71
5 IS2018
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LETTER FROM THE CHAIRMAN[102-14, 102-15, 102-16 / SR PRINCIPLE 2]
With 35 years of experience in the industry, Bio Pappel started with an ambi-tious dream: building a world-class paper company to drive the sustainable use of our forests based on a clear mission: serving Mexico through our business capacity, supported by a rigorous culture of learning and innova-tion and inspired by the best business practices from the international paper industry.
Since then, the company has successfully created a legacy within the paper industry, expanding vertically and geographically to become an internatio-nal company and the leader manufacturer of paper and paper products in Mexico, with operations in the United States and Latin America.
As the paper industry is intensive in terms of the use of natural resources, at Bio Pappel we have decided to become part of the solution to combatting climate change. This is why our DNA has evolved, and we are developing an efficient sustainability model that allows us to produce paper without cutting down trees, implement large-scale recycling programs, co-generate our own green energy, recycle the water used in our processes, and drive the development of sustainable forests in Mexico.
At Bio Pappel, we always place the highest value on integrity, ensuring com-pliance with our Code of Ethics in everything that we do. We are a com-pany that is constantly learning, creating new leaders and rewarding the outstanding performance of our people, in order to become a company where everyone wants to work.
Thanks to our community engagement programs and the work of the Bio Pappel Foundation, we promote a culture of sustainability that foments the recycling of paper and other products to help protect nature and our planet.
The information contained in this Sustainability Report reflects Bio Pappel’s on-going commitment to the 10 principles of the UN Global Compact and the 17 Sustainable Development Goals. This Sustainability Report contains our Communication on Pro-gress (CoP).
We would like to invite you to browse through our Sustainability Report and discover more about the soul and essence of our Company and its people, in addition to our commitment to our stakeholders, to Mexico and to nature.
MIGUEL RINCÓN ARREDONDOChairman of the Board of
Directors of Bio Pappel
7 IS2018
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CORPORATE PROFILE
[102-16, 103-2, 103-3 / SR PRINCIPLE 2]
Our business philosophy focuses on positioning Bio Pappel as a company that promotes a green low-carbon economy that inspires and helps others to achieve the same goal.
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VISION
MISSION
Our company’s vision is to become a leader in creating shared value based on a rigorous culture of learning, in-novation, productivity, ecology and social responsibility.
Our company’s mission is to competitively produce pa-per, paper products and sustainable packaging to effecti-vely contribute to the success of our customers, our com-pany and the environment.
9 IS2018
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SUSTAINABILITY MODEL
Productivity, Innovation, Social Responsibility and Environment are the pillars that underpin all our activities and productive processes; these are aligned with our principles and allow us to serve Mexico with the best of our business capacity.
Environmental
Values
Vision
Productivity Innovation
Environment
Economic
Social
Sh
are
value
generation
Mission
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Nuevo Mexico
El Paso
Chihuahua
Coahuila
SinaloaNuevo León
Durango
Guanajuato
Jalisco
Michoacán
HidalgoQuerétaro
Valle de MéxicoVeracruz
OaxacaChiapas
Puebla
Washington
B. California
Phoenix
Colorado
Texas
Colombia
GEOGRAPHICPRESENCE
Industrial Plant
Industrial Plant Project
Collection Center
Corporate Office
11 IS2018
[102-4, 102-6, 102-7 / CG PRINCIPLE 1]
WE OPERATE IN MEXICO, THE UNITED STATES AND COLOMBIA
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BUSINESS GROUPSAND PRODUCTS[102-2, 102-6 / CG PRINCIPLE 1]
Thanks to our customers, we have become the largest manufacturer of paper, paper products and sustainable packaging in Mexico and Latin America, in addition to our growing presence in the United States.
Boardof Directors
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The largest manufacturer of paper for packaging, con-tainers, wrapping and newspapers in the country, with industrial operations in Mexico and the United States.
The largest corrugated and high-quality graphic card-board packaging company in Mexico and Latin America.
A world-class paper company and the most iconic and recognized brand on the market.
Products: Paper rolls for packaging and containers, white and
brown liner paper for packaging, newspaper, paper for sacks, bags
and wrapping.
Products: High-quality graphic cardboard packaging, corruga-
ted and micro-corrugated cardboard, folding packaging, spe-
cial packaging, paper sacks and bags.
Products: Bond roll paper, bond sheet paper, cut sized paper,
colored paper and bristols, notebooks and specialty papers.
McKinley Mexico operates 5 industrial plants, as well as a wide-ran-ging supply and distribution network.McKinley USA operates 2 industrial plants in the USA, ensuring the highest levels of sustainability.
Given its efficient vertical integration, geographic presence, advan-ced technology and wide-ranging national network, Titan has been a market leader and the most reliable supplier for more than 80 years.
Scribe is the largest white paper conglomerate in Mexico and Latin America.Bio Pappel has replicated its sustainability model at Scribe, driving the creation of commercial forest plantations.
Our products are 100% recycled and FSC® Forest Stewardship Council® certified.
13 IS2018
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BIO PAPPEL IN FIGURES 2018
[102-4, 102-7, 102-9]
MXN $26.4
1.44
11,211
46
2.8
16,600
OPERATION
62%
313,908
billion
million tons million
in sales.
of cardboard and paper recycled.
direct jobs.
industrial plants, collection centers and corporate offices.
trees saved.
indirect jobs.
in 16 states within Mexico, 5 in the United States and 1 in Colombia.
green energy generated through our Bio-Energy system.
training hours.
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MXN $1.8
16.5
1,795
+2,650
5.76
billion
million m3 million tons
invested in sustainable processes.
of water recycled.
volunteers.
SME’s form part of our value chain.
of CO2e captured.
15 IS2018
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Tizayuca PlantHigh-Quality Graphics Plant
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ECONOMICPERFORMANCE[102-7, 102-9]
increase in annual sales.
of training in our Code of Ethics.
of our suppliers are Mexican.
invested in sustainable processes.
10.67%
10,821hours
MXN $1.8 Billion
94.4%
17 IS2018
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[103-2, 103-3/PM]
RELEVANT FIGURESThrough our Finance Department, we comply with International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB), which are a series of international accounting standards that stipulate the financial information, reporting and measurement requirements used by the company.
2015 2016 2017 2018
19,300Direct Economic Value Generated
Indirect Economic Value Generated
Investment in Projects
17,295
627
21,862 23,902
19,106 21,394
837 966
26,452
22,4521,796
*Millions of Mexican pesos.**For further information about the financial performance of Bio Pappel, please consult the 2018 Annual Financial Report at: https://www.biopappel.com/en/finance
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BOARD OF DIRECTORS
CORPORATE GOVERNANCEAND ETHICSOur operations and activities are undertaken within a transparent and reliable framework, coordinated by our Corporate Governance.
Pursuant to that established by the Ordinary General Shareholders Meeting, in addition to that stipulated in the Securities Market Act, our Board of Directors has 12 members, none of whom receive any financial compensation and 25% of whom are independent.
Our Board of Directors is responsible for authorizing the annual business stra-tegy, ensuring alignment with the business’ social precepts and managing our
internal control system.
The Auditing and Corporate Practice Committee (CAPS), which forms part of the Board of Directors, is responsible for ensuring that all administrative, accounting and internal con-trol policies are followed, in addition to communicating the company’s financial results.
To learn more about the procedures, operations or members of our Board of Directors, please review our 2018 Annual Financial Report:
https://www.biopappel.com/en/finance/financial-fundamentals/reports
19 IS2018
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OFFICE OF THE CEO[102-18 / CG PRINCIPLE 4 & 5]
The Office of the CEO coordinates the internal system in conjunction with the Business Groups, Finance and Administration, and Sustainability departments.
The Office of the CEO is responsible for managing, coordinating and implementing the business activities of the company and its subsidiaries in accordance with the strategic plan agreed on by the Board of Directors.
21 IS2018
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CODE OFETHICS[102-16, 103-2, 103-3 / CG PRINCIPLE 2, 4 & 5 / PM]
Our Code of Ethics ensures that every step we take is governed by integrity. Every year, we provide a Code of Ethics training to all employees, and to the new personnel when they join the Company.
It is periodically reviewed to ensure compliance with current laws and regulations. You can view the Code of Ethics by clicking:https://www.biopappel.com/en/our-company/our-
code-ethics
10,821 Code of Ethics training hours were recorded.
10,204 employees received training in our Code of Ethics and
Anti-Corruption Policy.
100% of new employees received training and a copy of
our Code of Ethics.
CODE OF ETHICS TRAINING
23 IS2018
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[102-17, 103-2, 103-3, / PM]
ETHICS REPORTING HOTLINEWe promote transparent communication with our stakeholders through an open-channel program to report any complaints or violations of our Code of Ethics in an anonymous and secure manner.
Mail Drop E-mail Reporting Hotlines IntranetLocated in visible areas
in our [email protected] 01800 7727735 or
01800 7 PAPPELEthics Reporting Hotline Section
We have several channels that safeguard people’s anonymity
Complaints Reported to Bio Pappel and its Business Groups
20172016 2018299
65.9%
3%
31.1%
Total Number of Complaints
Suggestions on Improvements to Processes,Facilities and Working Conditions
Cases resulting in Employee Transfers, Training, Tighter Controls and More Simplified Processes
173
74%
20.2%
5.8%
215
68.4%
14.9%
16.7%
*Complaints reported include working conditions, policy compliance, discrimination, conflicts of interest, and supplier, customer and employee relationships, among others.
Cases resulting in Termination of Employment
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[102-9 / PM / EP PRINCIPLE 1 & 2 / SR PRINCIPLE 3 Y 4]
VALUECHAIN
94.4% of our suppliers are Mexican, and some 2,650 SME’s form part of our value chain.
We have extended our commitment to sustainability to encompass our supply chain through our philosophy and Supplier Policy in order to have a greater impact and ensure that each of our clients receives the highest quality products.
In 2018, we provided 4,673 printed versions of our Code of Ethics to our suppliers, clients and carriers. We are currently developing a strategy to identify areas of opportunity for our suppliers in social and environmental areas, in addition to executing joint programs to help consolidate our operations.
Alongside our more than 2,800 suppliers, we reject any form of forced and child labor, discrimination and corruption.
25 IS2018
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Veracruz PlantEnergy Cogeneration Plant
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ENVIRONMENTAL PERFORMANCE [102-11, 103-2, 103-3 / PM]
We recycled 1.44million tons of paper
and cardboard.
We cogenerated
62% of the energy we use.
We captured 5.76 million tons of CO2e.
We recycled 74.3% of the water we use in
our processes.
27 IS2018
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Hidalgo PlantWater Treatment Plant
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ENVIRONMENTALMANAGEMENT
Our resources come from nature, which is why we are committed to streamlining our productive processes, which are governed by six pillars that allow us to mitigate our impact on the environment.
Circular Economy and Recycling.
Optimal Water Consumption and Recycling.
Carbon Capture: CO2e.
Conservation of Our Forests and Biodiversity.
Efficient Green Energy Use.
Efficient Use of Clean Transportation.
29 IS2018
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URBAN FOREST
[103-2, 103-3, 301-2, 301-3 / EP PRINCIPLE 1&2 / PM]
This is one of the most important programs within our productive processes as, thanks to this model, every product becomes part of a circular economy: after they have been used, we collect and process them to turn them into 100% recycled, high-quality paper and paper products, over and over again.
Of the products we collect*:
• 84% is for making brown liner paper for packaging.• 16% is for manufacturing bond paper used for writing or printing.
*Information compiled by plant and by recycled raw material.
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URBANFOREST
Collection
RecyclingPAPER
PaperProducts
Use
Was
te
We also coordinate urban solid waste management plans in conjunction with the local and state governments.
Thanks to our efforts in paper and paper products recycling, we have helped increase the national recycling index, which has risen from 40% in the year 2000 to 53.6% in 2018, according to
figures from the Mexican Chamber of the Paper Industry.
2016 2017 2018 2019 GOAL
1,443,160 1,515.122 1,442,021 1,500,000
PAPER AND CARDBOARD RECYCLING (TON./YEAR)
31 IS2018
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Durango PlantEnergy Cogeneration Plant
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ENERGY[[103-2, 103-3 / PM]
33 IS2018
We are not only a paper company; we are also an efficient green energy company.
As part of our goal to become one of the most energy efficient companies in the paper industry, in 2018, we increased the generation capacity at two of our facilities where the Bio-ENERGY system is already up and running: our Querétaro and Veracruz mills.
To the end of 2018, 12 plants are now operating using our Bio-ENERGY system.
As part of a virtuous cycle, the company generates its own energy, taking advantage of the steam pro-duced through its industrial processes. Our Bio-ENERGY model helps us to efficiently meet the needs of the company, in compliance with the new Energy Transition Act, stemming from Mexico’s signing of the Paris Agreement.
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Wind power
Cogeneration
Biogas(Generated in landfills)
Photovoltaic energySolar panels
Urban solid waste
Solid waste boiler
Motor
Recoveryboiler
GeneratorCompressor
Gasturbine
Thermal energy
steam process
Generated electricity
Gas exit
Biogas
Solid waste
WaterFuel
natural gas
Mill’s solid waste: Biomass(Sludges)
ENERGY MIXAT BIO PAPPEL
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2016 2017 2018 2019 GOAL1,285,608Electricity (MWh)
Wind Energy (MWh)
Fuel Oil (m3)
Natural Gas (Gigacalories)
Gasoline (Liters)
Diesel (Liters)
23,914
4,400
3,565,038
993,985
2,924,112
1,320,352 1,345,902
21,802 10,2833,551
3,625,661
1,001,421
3,410,057
11,035
4,152,298
977,542
6,946,418
1,372,820
10,489
11,256
4,235,344
997,346
7,085,346
35 IS2018
ENERGY TYPE
ELECTRICITY USED, PURCHASED AND GENERATED (MWh) [302-1]
Electricity Used
Electricity Purchased
Electricity Generated
[302-1]
ENERGY USE
38%
62%46%
54%53%47%
90
9,7
11
MW
h
52%48%
2014
1,2
85
,60
8 M
Wh
52%48%
20161
,32
0,3
52
MW
h2017
1,3
45
,90
2 M
Wh
2018
1,2
52
,57
4 M
Wh
2015
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At Bio Pappel, we want to be an agent of change to help tackle climate change. Thanks to our Urban Forest® recycling project, for every ton of paper recycled, an average of 4 tons of CO2e* is captured.
We promote transparency by periodically and voluntarily publishing our emissions inventory through the GHG Mexico Program coordinated by the Mexican Ministry of the Environment and Natural Resources (SEMARNAT) and the Commission on Private Sector Studies for Sustainable Development (CESPEDES). We also report our emis-sions inventory to the Carbon Disclosure Project (CDP).
*Based on a study published by Centro Mario Molina and the Inter-American Development Bank for the Mexican Chamber of the Paper Industry.
In 2018, we captured 5.76 million tons of CO2e
EMISSIONS
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37 IS2018
2016
2016INDICATOR
2017
2017
2018
2018
2019 GOAL
868
0.68
*CO2e emissions
NOx
CO2e capture
SOx (SO2)
Net CO2e capture
Particles
Methane
5,773
0.35
4,904
0.07
0.28
895
0.65
1,036
0.73
6,060
0.28
5,768
0.75
5,166
0.06
0.02
4,732
0.090.030
1,057
5,883
4,827
CO2e emissions and Capture (Thousands of Ton)
Gas Emissions (Thousands of Tons)
*Direct or Scope 1 GHG Emissions from Fossil Fuels.
Measured using ISOKINETIC studies based on NOM085 SEMARNAT and emission calculations based on AP42.
[103-2, 103-3, 305-1]
[305-7]
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WATER[303-3 / PM / EP PRINCIPLE 1&2]
2016INDICATOR 2017 2018 2019GOAL
2016 Unit(m3/ton)
2017 Unit(m3/ton)
2018 Unit(m3/ton)
2019UNIT GOAL
(M3/TON)
21,215 21,122 22,186 22,630Water Use
Waste Water Discharge
Net Water Use
16,653 16,207 16,501 16,831
4,562 4,914 5,685 5,799
9.0 8.7 7.6 8.5
7.1 6.7 5.6 6.4
1.9 2.0 1.9 2.1
WATER USE AND DISCHARGE (THOUSANDS OF M3/YEAR) [306-1]
Another of our major environmental goal is to optimize water consumption and recycling, which we have made possible thanks to our water treatment systems and zero-effluent processes. As a result of these processes, we use a third of the water traditionally needed by the paper industry.
In 2018, we reused 74.3% of the water from our processes, the equivalent of 16.5 million m3
We have received the Water Efficiency Award from Pulp and Paper International for having one of the most efficient water footprints in the global paper manufacturing industry.
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39 IS2018
27%Extracted Surface Water
4%Third-Party Treated and Recycled Industrial Water
41%Extracted Groundwater-Well
28%Municipal Potable WaterTOTAL WATER EXTRACTION
BY SOURCE (THOUSANDS OF M3/YEAR) [303-1]
22,186Total Water
Consumption
*Measuring equipment owned by Bio Pappel, endor-sed and monitored by corresponding authorities and accredited by third parties.
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EFFICIENT USE OF CLEAN TRANSPORTATION[PM / EP PRINCIPLE 1&2]
41 IS2018
We have continued implementing our successful transportation system, reducing loading and unloading times and operating under a reverse logistics system. In 2018, we changed the transportation methods used for se-veral raw materials and finished products, from trucks to rail, helping reduce CO2e emissions by 1,471 tons in 2018.
For the fifth consecutive year, the Ministry of the Environment and Natural Resources (SEMARNAT), as part of its Clean Transportation Program, awarded us the “Excellent Environmental Performance” certification.
CLEAN TRANSPORTATION
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FOREST CONSERVATIONAND BIODIVERSITYAt Bio Pappel, we strive every single day to maintain a balance in nature, which can be seen through our commitment to turning the forests of the Scribe plant in San Rafael, which cover an area of more than 4,000 hectares, into a forest reserve, providing one of the most important sources of oxygen in south-eastern Mexico
Every year, we increase the number of trees in every community in which we operate through refores-tation campaigns, in addition to protecting local flora and fauna.
[304-2/PM]
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43 IS2018
We are part of Conservation International’s Council of the Americas, one of the largest organizations in the world dedicated to protecting the
environment and biodiversity.
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45 IS2018
We created 11,211 direct jobs and
16,600 indirect jobs.
We offered 313,908 training hours.
4 of our workplaces obtained the Mexican Equality
and Non-Discrimination Standard certification.
We brought 6,382 volunteering hours into
the community.
SOCIALPERFORMANCE
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MEN MEN MENWOMEN WOMEN WOMEN
8,637
144
93
8,874
8,635
143
87
8,865
8,441
133
87
8,661
1,896
32
20
1,948
2,025
34
20
2,079
2,485
39
26
2,550
47 IS2018
OUR PEOPLE[102-7, 102-8, 102-41/ PM]
We are a company that is committed to lifelong learning; we create leaders at all operational levels; and we reward outstanding performance. This is why we continuously improve the experience of the people who work at Bio Pappel.
*The information presented in these tables is compiled from the Employee Balance Sheet for each workplace.
MEN
MEN
MEN
MEN
COUNTRY
MENWOMEN
WOMEN
WOMEN
WOMEN
WOMEN
2017
2018
2016
2017
2016 2017 2018
2018
TOTAL
TOTAL
TOTAL
TOTAL
TOTAL
7,806
8,433
7,808
8,638
7,1691,830
2,483
1,714
2,026
2,1109,636
10,916
9,522
10,664
9,279Permanent Contract
Full-Time
Mexico
Temporary Contract
Part-Time
United States
Colombia
TOTAL
Total Employees
TOTAL EMPLOYEES
1,059
228
1,066
227
1,492249
67
234
53
4401,308
295
1,300
280
1,932
8,865
8,661
8,874
8,865
8,6612,079
2,550
1,948
2,079
2,55010,944
11,211
10,822
10,944
11,211
WORKFORCE BY CONTRACT TYPE [102-8, 102-41]
WORKFORCE BY WORKING DAY[102-8, 102-41]
WORKFORCE BY GENDER AND REGION [102-8]
*61% of our employees are included in collective bargaining agreements. We determine salaries and changes to the benefits packages of our employees through their trade union representatives.
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[103-2, 103-3, 404-2 / SR PRINCIPLE 3]
TRAINING AND DEVELOPMENT
Developing our talent...
Every single day, we strive to motivate our people to fulfill their maximum potential.
For the third year, the Bio Pappel Institute continues to be our leading training tool to help drive the professional development of our employees. The training opportunities we offer them aim to boost their skills and experience in areas to help benefit them both professionally and personally.
Some of the areas we focused on in 2018, through the Bio Pappel Institute, include:
• Workplace Equality and Non-Discrimination• Code of Ethics• Human Capital Congress• Strategic Alliance Congress• IT Security• Effective Meetings
22,422 employees attended training courses.
77.2% men. 22.8% women.
313,908 training hours.
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[103-2, 103-3]
BIO TALENT:DEVELOPING OUR POTENTIAL
49 IS2018
We are convinced that in order to maintain a positive work environment, we need to be open with all our employees. With this in mind, through our Bio-Talent Program, we periodically carry out performance eva-luations, where we provide opportune feedback to help drive the individual and professional development of each person.
In 2019, the Bio Talent program will evolve to help consolidate Individual Development Plans, as well as the Career and Succession
Plans for our employees, increasing their objectivity in the evaluation processes and their effectiveness based on their role. The tech-
nological tool we use for performance evaluations will undergoing rebranding, helping ensure a simpler, faster and more effective
user experience.
11% of our employees had their performance evaluated and
received feedback from their direct supervisors.
We set 5,049 performance goals
and 3,303 development goals.
We evaluated the performance
of 1,030 employees.
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QUALITY OF LIFE AT WORK
• Promoting the equitable distribution of responsibi-lities among men and women.• Eliminating gender roles and stereotypes that prevent the development of our employees.
• Ensuring a culture of accessibility.
• Helping people with disabilities to find work at our facilities.
COMMITTED TO EQUAL EMPLOYMENT OPPORTUNITIES AND NON-DISCRIMINATION
We understand that every person is different, and these differences generate value for our operations and the growth of our com-pany. That is why ensuring equal opportunities and a fair workplace for our male and female employees is a priority for Bio Pappel, which is why we have established the following commitments:
Our Labor Equality and Non-Discrimi-nation Policy, which is available to and
understood by our employees.
Equal Employment Opportunities and Non-Discrimination Committee at each of our plants and offices.
Our Code of Ethics, which highlights our zero-tolerance approach to
discrimination, harassment and bullying.
Our Ethics Reporting Hotline.
It is of the utmost importance that everyone at Bio Pappel acts in accordance with these commitments, and to ensure their correct implementation we have:
[PM]
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51 IS2018
In 2019, our goal is to certify 8 more workplaces, in addition to complying with and monitoring the goals set in 2017, continuing to promote training and awareness to create a culture free from discrimination.
We complied with UN Women and its seven Women’s Empower-ment principles in the workplace.
We implemented a specific training plan in areas of equality and non-discrimination, through
face-to-face and virtual sessions offered via our Bio Pappel Institute platform.
We have increased the hiring and participa-tion of women in our activities by 26.4% over
the past 5 years.
We certified 4 more workpla-ces in the Mexican Equality and
Non-Discrimination Standard.
We forged a partnership with CONAPRED to bolster our
training plan.
We know that workplace inclusion helps create diverse teams and promotes innovation, which is why, in 2018, we promoted a culture of inclusion through the following activities:
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53 IS2018
We strive to ensure our processes and facilities are safe for our employees, suppliers, contractors and clients, through programs such as the Occupational Health and Safety Policy and the Occupational Health and Safety Commission at each of our workplaces, which represents 100% of our employees.
Our goal is to have zero accidents in all of our operations.
OCCUPATIONAL HEALTH AND SAFETY
[SR PRINCIPLE 3]
OCCUPATIONAL HEALTH AND SAFETY
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55 IS2018
ACCIDENTS
107,030 hours of face-to-face training for employees, focusing mainly on the following topics:
In 2018, we invested MXN $35.54 million in safe facilities and systems.
To help achieve our zero-accident goal, we implemented different programs.
• The correct tools and occupational medicine treatment for employees at each of our opera-tion centers.
• All our workplaces now host our annual Bio-Health Fairs, an event during which we offer information to our employees regarding visual and oral health, obesity, prevention measures and among others.
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57 IS2018
At Bio Pappel, we understand the fundamental role of forging a close and lasting relationship with the communities surrounding our operations. Through the three principles of our [ScoRE]strategy, we drive engagement and generate shared value:
We benefitted 31,662 people.
88 communities in 16 states: Baja California, Chiapas, Chihuahua, Coahuila, Durango, the State of Mexico, Guanajuato, Hidal-go, Jalisco, Michoacán, Nuevo León, Oaxaca, Pue-bla, Querétaro, Sinaloa and Veracruz.
COMMUNITYENGAGEMENT[103-2, 103-3, 203-1 / PM]
ENVIRONMENTAL EDUCATION AND CONSERVATION
COMMUNITY DEVELOPMENT
EDUCATION FOR DEVELOPMENT
2018 RESULTS
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We have created a culture of separating and recycling post-consume
paper and cardboard.
186 tons of paper and cardboard.
Through collection drives and with the support of Bio Pappel
Collection Centers.
34 educational institutions in the states of Durango, Coahuila, Nuevo León, Guanajuato, Hidalgo, Jalisco,
the State of Mexico, Puebla, Oaxaca and Veracruz.
Students, academic authorities and parents.
HUG A TREE
1ENVIRONMENTAL EDUCATION AND CONSERVATION
What?
How Much?
How?
Where?
Who?
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59 IS2018
We promote the conservation and reforestation of our forests.
We raise awareness among young generations about envi-
ronmental conservation.
State forestry authorities and Bio Pappel volunteers.
Boys, girls and young people.
Through reforestation campaigns.
Through talks, events and workshops.
16 reforestation campaigns. 14,169 trees planted.
177 talks to 16,370 students.
The states of Mexico, Jalisco, Oaxaca, Veracruz, Durango, Guanajuato and Querétaro.
Elementary schools in the communities in which we operate.
REFORESTATION: OUR GREATEST ROLE
LEND THE ENVIRONMENT A HAND
What? What?
Who? Who?
How? How?
How Many? How Many?
Where? Where?
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2 COMMUNITY DEVELOPMENT
We show how we produce paper through recycling it and educate peo-ple about the importance of environ-
mental conservation.
33 events for 1,392 boys and girls.
Through recreational and educational activities in conjunction with
Bio Pappel’s Social Responsibility coordinators.
Bio Pappel’s facilities.
The sons and daughters of our employees.
BIO PAPPEL GREEN SUMMER
What?
How Many?
How?
Where?
Who?
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61 IS2018
We organize painting, cleaning and/or infrastructure improvement
activities.
9,926 people benefitted through 57 activities.
Through an analysis of the communities where we operate and their needs, organi-zing activities and providing the necessary
materials and supplies.
22 communities in the states of Durango, Nuevo León, Jalisco, Guanajuato, Hidalgo, Mexico,
Oaxaca and Veracruz.
Neighboring communities, with the support of Bio Pappel employees and
volunteers.
TAKING CARE OF MY COMMUNITY
What?
How Many?
How?
Where?
Who?
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3 EDUCATION FORDEVELOPMENT
We promote female entrepreneurship, contributing to community economic
development.
8,190 training hours for 117 women.
Through training for women in a trade or activity that offers them access to additional income. We forge partnerships with local authorities and provide the
necessary materials and the fees of the experts who give the workshops.
The states of Durango, Guanajuato, Querétaro, Mexico, Jalisco, Oaxaca and Veracruz.
Women from neighboringcommunities.
PRODUCTIVE WORKSHOPS FOR WOMEN’S EMPOWERMENT
What?
How Many?
How?
Where?Who?
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63 IS2018
We explain our paper production and recycling processes.
2,062 students from 86 schools.
Through opening the doors of our plants and coordinating special tours.
The states of Hidalgo, Querétaro, Guanajuato, Durango, Jalisco, Nuevo León, Oaxaca, Veracruz,
Michoacán, the State of Mexico, and Chiapas.
High-school and college students.
SCHOOL VISITS
What?
How Many?
How?
Where?
Who?
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V
BIO PAPPEL GREEN SCHOOLS
We raise awareness among children through environmental education programs.
Through promoting the development of environmental conservation programs, such as: school gardens, botanic gardens, compost, gardens designed for pollinators, and many more. We also provide on-going support to schools through technical consultancy services, tools, and stakeholder relations. We certify Bio Pappel Green Schools that meet a series of requirements, including: the implementation of an ecology club comprising students and parents, environmental training for teachers, and the coordination of a number of environmental activities throughout the school year.
What?How?
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V
65 IS2018
Teachers, students and parents at public elementary schools.
The states of Nuevo Leon, Jalisco, Durango, Querétaro, Mexico, Oaxaca and Veracruz.
19 schools certified, and 4,876 people benefitted.
Who?
Where?
How Many?
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*Bio Pappel Green Schools began operating in 2017.
67 IS2018
The result of promoting a culture of solidari-ty and support is that it allows our employees to become Bio Pappel volunteers, helping us to foster the development of the communities where we operate.
PROGRAM RESULTS
PRINCIPLE Program Indicator 2015 2016 2017 2018
190
41
79
91
--
1,826
6,320
6,320
--
6,391
11,565
4,560
816
1,243
170 179
39 41
134 162
109
--
130
3
1,841 1,867
10,015 11,340
7,677
--
9,100
550
6,444 6,535
13,299 15,571
7,000 9,163
1,454 1,575
1,348 1,402
186
34
177
117
19
1,795
16,370
8,190
4,876
6,382
14,169
9,926
2,062
1,392
Environmental Education and Conservation
CommunityDevelopment
Education for Development
Bio Pappel Volunteering
Hug a Tree
Reforestation: Our Greatest Role
Taking Care of My Community
School Visits
Bio Pappel Green Summer
Lend the Environment a Hand
Productivity Workshops
Bio Pappel Green Schools*
Tons
Talks Given
Women Benefitted
Schools Certified
Company Volunteers
Attendees
Training Hours
Beneficiaries
Volunteer Hours
Institutions Benefitted
Trees Planted
Beneficiaries
Attendees
Beneficiaries
BIO PAPPELVOLUNTEERING
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The mission of the Bio Pappel Foundation is to promote sustainability through corporate, government and social initiatives that drive the recycling of paper and other products, safeguarding the environment and the planet.
BIO PAPPEL FOUNDATION
[103-2, 103-3]
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69 IS2018
We support interactive learning opportunities for children, focusing on promoting a culture of recycling
and sustainability.
We are part of Conservation International’s Council of the Americas, one of the largest organizations in the
world dedicated to protecting the environment and biodiversity.
We support the Mexican Red Cross’ humanitarian work as they aid vulnerable and at-risk people throughout
the country.
We help maintain the green lung of Mexico City, Chapultepec Forest.
We promote child development in Mexico through education and entertainment projects.
We offer employment opportunities at our plants and offices to people with disabilities.
PAPALOTE CHILDREN’S MUSEUM CONSERVATION INTERNATIONAL
MEXICAN RED CROSS CHAPULTEPEC FOREST TRUST
KIDZANIA BEST BUDDIES MEXICO
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We are active members of the following national and international associations:
• National Chamber of the Cellulose and Paper Industries
• Global Environmental Management Initiative (GEMI)
• Commission on Private Sector Studies for Sustainable Development (CESPEDES)
• Confederation of Industrial Chambers of Mexico (CONCAMIN)
• UN Global Compact
• Mexican Center for Philanthropy (CEMEFI)
• Conservation International
[102-13, 103-2, 103-3]
COMMUNITY AND INDUSTRY INVOLVEMENT
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71 IS2018
[102-40, 102-42, 102-43, 102-44]
CUSTOMERS
STAKEHOLDERS RESPONSE/ACTIONS IMPLEMENTED
EXPECTATIONS COMMUNICATION CHANNELS
CONTACT FREQUENCY
COMMUNITIES
BOARD OF DIRECTORS AND SHAREHOLDERS
GOVERNMENT
OUR PEOPLE
CIVIL SOCIETY ASSOCIATIONS AND THE GENERAL PUBLIC
SUPPLIERS
BANK CREDITORS
Through a range of channels, we maintain open and on-going communication to identify those groups that directly or indirectly par-ticipate in our processes, keep our expectations and relevant issues up to date, and detect areas of opportunity to help us consolidate the business strategy that underpins our current position.
OUR STAKEHOLDERS
Offer competitive and sustainable products that efficiently contribute to the success of
the company and that of its customers.
Create sustainable value in all our operations through competition, innovation,
environmental conservation and social responsibility.
Become one of the best places to work by offering professional development and
growth opportunities to our people, in addition to the best occupational health
and safety conditions.
Promote effective relations within our value chain, driving mutual growth
and market position.
Create shared growth with the communities surrounding our plants by sharing our com-pany’s skills and talent to have a positive
impact on their development.
Guarantee the compliance of all our operations.
Promote transparent relationships that are aligned with the company’s environmental
and social impact.
Create shared value and healthy financial relationships.
Quality, health and safety, environmental management and social responsibility audits by our customers. On-going impro-vements to our Customer Policy. Strategies to improve inventory management and compliance with standards and certifications.
Alignment of Sustainability strategy with business strategy. Appointment of one of the members of the Board
of Directors as Sustainability Director. Creation of a Sustainability Committee.
Bio-Talent: Performance management program that seeks to align individual and corporate goals. Permanent Training Plans. Reward and bonus scheme. Code of Ethics. Occupational Health and Safety Model. Labor Equality and Non-Discrimi-nation Committee and Policy. Participation in organizational
climate rankings.
Compliance with Supplier Policy. Annual Supplier Congress.
Identification of the needs of the communities in which we ope-rate. Annual community development plan, including goals and performance indicators. EnrollaRSE program, focusing on 3 main areas: 1) Environmental Education and Conservation,
2) Community Development, and 3) Education for Development.
Active participation in business chambers and organizations to help promote the creation and consolidation of environmental and sustainable development standards. Government-private
sector partnerships.
Strategic partnerships. Participation in environmental and Corporate Social Responsibility rankings.
Identification of financial requirements and the implementation of financing strategies using tailor-made products that offer the
best possible market conditions.
Customer satisfaction surveys. Audits and visits to our production plants. Ethics Reporting Hotline.
Direct communication with our customers to understand more about their needs
and expectations.
Quarterly and annual meetings of the Board and Shareholders Meeting. Annual Financial Report. Annual Sustainability Report. Executive meetings.
Performance feedback, as well as an Individual Career Plan, through the Bio-Talent program. Committees to handle our employees’ suggestions and concerns, as
well as to implement new projects or programs. Organizational climate surveys. Ethics reporting hotline,
Bio-Magazine, Bio-Infórmate Newsletter, volunteering programs.
Annual Supplier Congress to provide training to all employees from the Procurement department and help improve working relationships with our suppliers. Direct communication with key suppliers to identify areas of opportunity and best practices. Ethics reporting hotline.
Direct dialog with community leaders. Identification of requirements and plans of action for each
community. Monthly activity report. Community surveys.
Direct dialog with the authorities. Working meetings with business groups, chambers and associations.
Annual reports. Relevant seminars and forums.
Direct dialog to learn more about the needs and expectations of civil society organizations.
Digital media, website. Rankings.
On-going communication with Banking Institutions to identify business and financing opportunities.
Satisfaction Survey: Annual. Audits: Annual. Ethics Reporting
Hotline: On-going.
Executive Meetings and Financial Reports: Quarterly and Annual.
Board sessions and Shareholders’ Meeting, Financial Report,
Sustainability Report: Annual.
Bio-TALENT: Twice a year. Committees: Quarterly. Organi-
zational Climate Surveys: Annual. Ethics Reporting Hotline:
On-going. Bio-Magazine: Quar-terly. Bio-Infórmate: Monthly.
Supplier Conference: Annual. Ethics Reporting Hotline:
On-going.
Monthly.
Monthly.
Monthly. Rankings: Annual.
Quarterly and Annual Reports.
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[102-12, 103-2, 103-3]
AWARDS AND CERTIFICATIONS
• ISO 9001:2008. Quality and Productivity
Processes.
• ISO 14001:2004. Environmental Performance.
• ISO 22000:2000. Process and Product Safety.
• OHSAS 18001:2007. Occupational Health
and Safety Processes
TOTAL MANAGEMENT SYSTEMCERTIFICATES
ENVIRONMENTAL PAPER COMPANY INDEX
We are one of 35 global paper manufacturing
companies, and the only Mexican company, to
be included in this international index.
WORLD WILDLIFE FUND (WWF)
We were presented with this award for our
100%-recycled product manufacturing process,
our reforestation campaigns and our sustaina-
bility model.
NATIONAL FORESTRY AWARD SEMARNAT & CONAFOR
FSC® 100% RECYCLEDWe are the only Mexican paper company to
hold this certification, which guarantees that the
raw materials used in our paper manufacturing
are 100% recycled.
FOREST STEWARDSHIP COUNCIL®
WATER EFFICIENCY AWARDWe have one of the lowest water footprints in our
paper manufacturing processes.
ENVIRONMENTAL LEADERSHIP AWARDAwarded as a result of our strong commitment
to the environment.
PULP & PAPER INTERNATIONAL AWARDS
We were chosen as a success story given our
sustainable business model.
IPADE BUSINESS SCHOOL
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73 IS2018
GHG MEXICO PROGRAMWe voluntarily submitted our Re-port to the GHG Mexico Program
for the fifth consecutive year.
SUPER COMPANIESEXPANSION AND TOP COMPANIES
CLEAN INDUSTRYPROFEPA
FIRST PLACE IN THE RANKING OF ENVIRONMENTALLY
COMMITTED COMPANIES
FORBES
ONE OF THE TOP TWO COMPANIES IN MEXICO IN TERMS OF
ANTI-CORRUPTION PRACTICES
EXPANSIÓN
LEADING COMPANY IN SOCIAL RESPONSIBILITY
EXPANSIÓN
BIO PAPPEL FOUNDATION AS A LEADING BENEFACTOR
FORBES
GREAT PLACE TO WORKGPTW MEXICO
ENVIRONMENTAL EXCELLENCESEMARNAT AND PROFEPA
SOCIALLY RESPONSIBLE COMPANY CEMEFI
LABOR EQUALITY AND NON-DISCRIMINATION
STANDARDNMX-R-025-SCFI-2015
CONCAMIN“ETHICS AND VALUES IN
MEXICAN INDUSTRY” AWARD
CLARES CORPORATE SOCIAL RESPONSIBILITY AWARD
ANAHUAC UNIVERSITY
CLEAN TRANSPORTATIONSEMARNAT
WE SUPPORT THE UNITED NATIONS GLOBAL COMPACT
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For Materiality Disclosures Services, GRI Services has reviewed that the GRI Content Index is clear and that the references for 102-40 to 102-49 contents correspond to the right sections of the report. The service was performed on the Spanish version of the report. 75
IS2018
TABLE OF GRI DISCLOSURES[102-55]
GRI 102: GENERAL DISCLOSURES 2016
ORGANIZATIONAL PROFILE
102-1
102-2
102-3
102-4
102-5
102-6
102-7
102-9
102-8
102-10
102-11
102-12
At Bio Pappel, we have no outsourced employees.
Name of Organization
Activities, Brands, Products and Services
Location of Headquarters
Location of Operations
Ownership and Legal Form
Markets Served
Scale of the Organization
Supply Chain
Information on Employees and Other Workers
Significant changes to the Organization and its Supply Chain
Precautionary Principle or Approach
External Initiatives
87
12-13
90
11, 14
87
11-13
47
We have more than 2,800 suppliers in our supply chain.In 2018, the monetary value of the procurement of goods and services from our suppliers reached
MXN $11.07 billion, 64% of which was for the following areas: fiber, cellulose, natural gas, electricity and chemicals.
In 2018, we commenced our supplier certification process, focusing on tax, and we certified 80% of our supplier base, guaranteeing their compliance with the regulations of the tax and employment authorities in Mexico. In 2019, we will certify 100% of our suppliers, and we will begin a Sustainable
Supply project to develop our supplier network in social and environmental areas.
For further information about our Major Customers, please consult page 6 of our 2018 Annual Report: https://www.biopappel.com/en/finance
14-15, 17, 25
11, 14-15, 17, 47
87
27-43
72-73
INDICATOR
BASIC GENERAL DISCLOSURESCONTENT PAGE / DIRECT RESPONSE
GRI 101: DISCLOSURES 2016
GENERAL DISCLOSURES
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STRATEGY
ETHICS AND INTEGRITY
GOVERNANCE
STAKEHOLDER ENGAGEMENT
REPORTING PRACTICE
102-14
102-16
102-18
102-40
102-45
102-50
102-41
102-46
102-51
102-42
102-47
102-52
102-43
102-48
102-53
102-44
102-49
102-15
102-17
Statement from Senior Decision-maker
Values, Principles, Standards, and Norms of Behavior
Governance Structure
List of Stakeholder Groups
Entities included in the Consolidated Financial Statements
Reporting Period
Collective Bargaining Agreements
Defining Report Content and Topic Boundaries
Date of Most Recent Report
Identifying and Selecting Stakeholders
List of Material Topics
Reporting Cycle
Approach to Stakeholder Engagement
Restatements of Information
Contact Point for Questions regarding the Report
Key Topics and Concerns Raised
Changes in Reporting
Key Impacts, Risks, and Opportunities
Mechanisms for Advice and Concerns about Ethics
7
7
7, 8-10, 23
21
71
87
87
47
88
87
71
88
87
71
87
90
71
After the review process, a modification was made to the Disclosures reported previously.
24
INDICATOR CONTENT PAGE / DIRECT RESPONSE
For further information, please consult page 7 of our 2018 Annual Report:https://www.biopappel.com/en/finance
102-13 Membership of Associations 70
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77 IS2018
INDICATOR CONTENT PAGE / DIRECT RESPONSE
MATERIAL ISSUES
ENVIRONMENTAL PROTECTION
GRI 103: MANAGEMENT APPROACH 2016
GRI 301: MATERIALS 2016
GRI 302: ENERGY 2016
103-1
301-1
302-1
302-4
103-2
301-2
301-3
103-3
Explanation of the Material Topic and its Boundary
Materials Used by Weight or Volume
Energy Consumption within the Organization
Reduction of Energy Consumption
The Management Approach and its Components
Recycled Input Materials Used
Reclaimed Products and their Packaging Materials
Evaluation of the Management Approach
88
i. 22,186,261 m3 of water.ii. 1,748,261 tons of secondary fibers and cellulose.
27-43
30
30
35
27-43
The company does not calculate consumption and sale of heating, refrigeration and steam. The methodology used takes into consideration mass-energy factors from the International System of
Units, Internal Control reports.
a. +9.02% increase in unit electricity consumption, reaching 9.68 GJ/t. Reduction in fuel oil consumption of 58% in 2018 compared to the 2014 base year. A 70% reduction in
unit fuel oil consumption, reaching 0.187 GJ/ton.b. Electricity, fuel for fixed sources (Fuel Oil, Natural Gas, Black Liquor), fuels for mobile
sources (Gasoline, Diesel, LP Gas), and thermal and steam energy.c. Base Year 2014 vs. 2018.
d. Electricity (MWh).Factor: *3.6 Gigajoules/MWh
Fuel Oil (Liters)Factor: *41.2474 Gigajoules/l
102-55
102-54
102-56
GRI Content Index
Claims of Reporting in accordance with the GRI Standards
External Assurance
75
87
87, 89
302-5 Reductions in Energy Requirements of Products and Servicea. 14% reduction in main energy requirements for manufacturing, totaling 7.42 Giga-
joules/Ton.b. 2018 vs. 2017.
c. Internal information control reports, patented methodology and standard international conversion factors.
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INDICATOR CONTENT PAGE / DIRECT RESPONSE
GRI 303: WATER 2016
GRI 304: BIODIVERSITY 2016
GRI 305: EMISSIONS 2016
303-1
303-2
304-1
303-3
304-2
305-1
Water Withdrawal by Source
Water Sources Significantly Affected by Withdrawal of Water
Operational Sites Owned, Leased, Managed in, or adjacent to, Protected Areas and Areas of High Biodiversity Value outside Protected Areas
Water Recycled and Reused
Significant Impacts of Activities, Products, and Services on Biodiversity
Direct (Scope 1) GHG Emissions
39
38
42
37
We reused 67.04% of our water (recycled)Equivalent to 14.8 million m3.
We reused 74.3% of our water (discharge)Equivalent to 16.5 million m3.
b. Water Extracted from Groundwater-Wells= 41%Municipal Potable Water Supply= 28%
Surface Water, Rivers= 27%Industrial Water Treated by Third Parties= 4%
c. Measuring equipment owned by Bio PAPPEL and supervised calibration is carried out by the authorities (Federal, State and Local), as well as by accredited third parties.
No significant direct or indirect negative impact on biodiversity.
a.1,036,711 metric tons of CO2e. Fixed, Mobile, Fugitive and Process sources.b.CO2, CH4, N2O, HFC.
c.The company did not record these measurements.d.Base year 2014. Base year 2005 was recalculated as there was a change in organizational limits, our quantification methodology, and in emission factors. This year represents the largest amount of GHG emissions stemming from the integration and consolidation of the company’s business groups, making it the most comparable year moving forward. Emissions in the base year stood at 1,203,400
tons of CO2e. e.GHG emissions are calculated using the methodology approved by the Ministry of the Environment and Natural Resources (SEMARNAT) via the National Emissions Register (RENE), and emission fac-tors and warming potential are applied in accordance with SEMARNAT and the Ministry of Energy
(SENER).f.Operational Control and shareholdings.
g.AGREEMENT that outlines the technical specifics and formulas for the application of methodologies to calculate greenhouse gas or compound emissions, SEMARNAT 2015. AGREEMENT that establi-shed the greenhouse gases or compounds that are published in the emissions report, in addition to their warming potentials, SEMARNAT 2015. 2018 LIST OF FUELS THAT WILL BE CONSIDERED TO IDENTIFY USERS DEEMED TO BE HIGH-LEVEL CONSUMERS, IN ADDITION TO FACTORS TO DETERMINE THE EQUIVALENCIES IN TERMS OF BARRELS OF OIL EQUIVALENT (published by CO-
NUEE). Emission factor for the National Electrical Grid, 2017 (published by CRE).
No significant impact on water sources stemming from our operations.
Our plants are not located in or adjacent to protected areas or areas of high biodiversity value outside protected areas.
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79 IS2018
INDICATOR CONTENT PAGE / DIRECT RESPONSE
GRI 306: EFFLUENTS AND WASTE 2016
GRI 306: ENVIRONMENTAL COMPLIANCE 2016
GRI 103: MANAGEMENT APPROACH 2016
TRAINING AND DEVELOPMENT
305-6
307-1
305-7
306-1
Emissions of Ozone-Depleting Substances (ODS)
Non-Compliance with Environmental Laws and Regulations
Nitrogen Oxides (NOX), Sulfur Oxides (SOX), and other Significant Air Emissions
Water Discharge by Quality and Destination
37
38
a.The company does not measure persistent organic pollutants, volatile organic com-pounds or hazardous air pollutants.
b.Accurate measurements determined through ISOKINETIC studies, pursuant to NOM085 SEMARNAT.
c.Emissions determined by AP-42 Emission Factors from EPA 1995.
a. To Federal Bodies of Water:14,690,562 m3, approximately 83% of total discharge volume.
Municipal Discharge:417,790 m3, approximately 2.5% of total discharge volume.
Third-Party Treatment:2,254,079 m3, approximately 13% of total discharge volume
b. Compliance with NOM 001 SEMARNAT 1996 and NOM 002 SEMARNAT 1996
The company does not measure the emissions of ozone-depleting substances (ODS).
No violation of environmental laws or standards was identified.
103-1
103-2
103-3
Explanation of the Material Topic and its Boundary
The Management Approach and its Components
Evaluation of the Management Approach
88
48-49
48-49
305-2 Energy indirect (Scope 2) GHG Emissions
a.A2: 553,292 metric tons of CO2e from the procurement of energy services (heat and electricity).b.Unspecified.
c.CO2. d.Base year 2014. This year represents the largest amount of GHG emissions stemming from the integra-tion and consolidation of the company’s business groups, making it the most comparable year moving forward. Emissions in the base year stood at 318,928 tons of CO2e. Base year 2005 was recalculated
as there was a change in the quantification methodology and emission factors.e.NB: Consumption of Purchased Electricity, Heat or Steam Methodology: Electrical Emission Factors published by CONUEE SEMARNAT in 2017, and Electrical and Heat Emission Factors, which have been
calculated internally.f.Operational Control and shareholdings.
g.AGREEMENT that outlines the technical specifics and formulas for the application of methodologies to calculate greenhouse gas or compound emissions, SEMARNAT 2015. Electrical Emission Factors published by CONUEE SEMARNAT in 2017, and Electrical and Heat Emission Factors, which have been
calculated internally.
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INDICATOR CONTENT PAGE / DIRECT RESPONSE
GRI 103: MANAGEMENT APPROACH 2016
GRI 103: MANAGEMENT APPROACH 2016
GRI 413: LOCAL COMMUNITIES 2016
GRI 404: TRAINING AND EDUCATION 2016
PERFORMANCE MANAGEMENT
COMMUNITY ENGAGEMENT
413-2 Operations with Significant Actual and Potential Negative Impacts on Local Communities
11% of total employees received a performance evaluation. Of these, 82% were men and 24% were women. The distribution by employment category of those employees receiving their performance review was: Directors: 2%; Deputy Directors: 2%; Managers: 20%; Deputy Managers: 9%; Supervisors: 55%;
Coordinators: 19%; AAA: 5%.
No operations were identified as having a significant negative impact, real or potential, on local communities.
103-1
103-1
103-2
103-2
103-3
103-3
404-3
Explanation of the Material Topic and its Boundary
Explanation of the Material Topic and its Boundary
The Management Approach and its Components
The Management Approach and its Components
Evaluation of the Management Approach
Evaluation of the Management Approach
Percentage of Employees Receiving Regular Performance and Career Development Reviews
88
49
49
88
57-67
57-67
GRI 103: MANAGEMENT APPROACH 2016
GOVERNMENT LICENSES AND PERMITS
103-1 Explanation of the Material Topic and its Boundary 88
GRI 404: TRAINING AND EDUCATION 2016
404-1
404-2
Average hours of Training per Year per Employee
Programs for Upgrading Employee Skills and Transition Assistance Programs48-49
Data regarding training hours divided by employment category is not available.
he company has no programs in place for retired or terminated employees.
GRI 203: INDIRECT ECONOMIC IMPACTS 2016
203-1 Infrastructure Investments and Services Supported 57-67Total investment in social projects during 2018 increased to MXN $5,065,000.
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81 IS2018
INDICATOR CONTENT PAGE / DIRECT RESPONSE
GRI 103: MANAGEMENT APPROACH 2016
GRI 103: MANAGEMENT APPROACH 2016
GENERATION OF SYNERGIES BETWEEN BUSINESS GROUPS FOR RESOURCE OPTIMIZATION
INTERNAL COMMUNICATION
103-1
103-1
103-2
103-2
103-3
103-3
Explanation of the Material Topic and its Boundary
Explanation of the Material Topic and its Boundary
The Management Approach and its Components
The Management Approach and its Components
Evaluation of the Management Approach
Evaluation of the Management Approach
88
88
68-69, 72-73
24
68-69, 72-73
24
GRI 103: MANAGEMENT APPROACH 2016
CULTURAL STANDARDIZATION
103-1
103-2
103-3
Explanation of the Material Topic and its Boundary
The Management Approach and its Components
Evaluation of the Management Approach
88
8-10, 23
8-10, 23
INNOVATION
GRI 103: MANAGEMENT APPROACH 2016
103-1
103-2
103-3
Explanation of the Material Topic and its Boundary
The Management Approach and its Components
Evaluation of the Management Approach
88
33-34
33-34
103-2
103-3
The Management Approach and its Components
Evaluation of the Management Approach
18, 36, 41, 70, 72-73
18, 36, 41, 70, 72-73
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83 IS2018
HUMAN RIGHTS
PRINCIPLES OF GLOBAL COMPACTAREAS PAGE
ENVIRONMENT
LABOR
ANTI-CORRUPTION Businesses should work against corruption in all its forms, including extortion and bribery.
Businesses should support and respect the protection of internationally proclaimed human rights.1
Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.
3
Businesses should eliminate all forms of forced and compulsory labor.4
Businesses should support the effective abolition of child labor.5
Businesses should support the elimination of discrimination in respect of employment and occupation.
6
Businesses should support a precautionary approach to environmental challenges.7
Businesses should undertake initiatives to promote greater environmental responsibility.
8
Businesses should encourage the development and diffusion of environmentally friendly technologies.
9
10
Businesses should make sure that they are not complicit in human rights abuses.223-24, 50-51
47
23-25, 50-51
27-43, 58-60
34, 60
19, 23-24
GLOBAL COMPACT
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85 IS2018
SUSTAINABLE DEVELOPMENT GOALS
SUSTAINABLE DEVELOPMENT
GOAL
SUSTAINABLE DEVELOPMENT
GOAL
SUSTAINABLE DEVELOPMENT
GOALDESCRIPTION DESCRIPTION DESCRIPTIONPAGE PAGE PAGE
Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation.
Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification and halt and reverse land degradation, and halt biodiversity loss.
Take urgent action to combat climate change and its impacts.
27-43, 58-60, 64-65
38-39
30-31, 36-37,
42, 58-60, 64-65
19, 23-24
70, 72-73
Ensure access to affordable, reliable, sustainable and modern energy for all.
33-35 13, 33-34
Reduce inequality within and among countries.
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.
48-49, 60,
62-6533-34
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.
Conserve and sustainably use the oceans, seas and marine resources for sustainable development.
Make cities and human settlements inclusive, safe, resilient and sustainable.
Achieve gender equality and empower all women and girls.
50-51, 62 47-49,
61-62
Strengthen the means of implementation and revitalize the global partnership for sustainable development.
Ensure sustainable consumption and production patterns.
Ensure availability and sustainable management of water and sanitation for all.
38-39 61
Ensure healthy lives and promote wellbeing for all at all ages.
Promote sustained, inclusive and sustainable economic growth, full and productive employment, and decent work for all.
53-55
18, 25, 47,
50-51, 53-55,
62Climate Action
Life Below Water
Life on Land
Peace,Justice and Strong Institutions
Partnerships for the Goals
Good Health and Well-Being
Quality Education
Gender Equality
Clean Water and Sanitation
Affordable and Clean Energy
Reduced Inequalities
Decent Work and Economic Growth
Industry, Innovation and Infrastructure
Sustainable Cities and
Communities
Responsible Consumption
and Production
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87 IS2018
ABOUT THIS REPORT[102-1, 102-5, 102-10, 102-45, 102-48, 102-50, 102-51, 102-52, 102-54, 102-56]
This report reflects the achievements of Bio Pappel. In our Sustainability Report, which is published on an annual basis, the environ-mental, social and economic results obtained between January 1 and December 31, 2018 are presented through the initiatives and programs implemented by Bio Pappel S.A.B. de C.V. in the United States, Mexico and Colombia.
Following the structure of the report published in July 2018, and with the support of McBride Sustainability, we have divided it into four sections:
This, our ninth Sustainability Report, contains no restated information or significant changes.
Further details about our Corporate Governance have been published in our Annual Financial Report (pages 52 to 62), which can be consulted here:
https://www.biopappel.com/en/finance/financial-fundamentals/reports
“This report has been produced in compliance with GRI Standards: Core Option and has been externally audited by Redes Sociales en Línea Timberland S.A. de C.V.
At Bio Pappel, we are committed to the 10 Principles of the UN Global Compact and the UN Sustainable Development Goals. For further information about Bio Pappel, please visit our website: www.biopappel.com
CORPORATE PROFILEWe provide background information about the
company and its operations.
ENVIRONMENTAL PERFORMANCEWe focus on the evolution of our efforts and results
in the area of environmental conservation.
FINANCIAL PERFORMANCE We provide information about the composition and functions of our corporate governance, anti-corrup-
tion measures and value chain.
SOCIAL PROFILEWe highlight the scope of our impact on our
neighboring communities and the development of our employees.
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In accordance with GRI methodology principles, to define the content of this report we took into consideration a previous Materiality study, as part of which a Sustainability Context and Stakeholde Inclusiveness analysis was undertaken to learn more about their expectations and areas of interest.
Based on the definition of the issues to be communicated, we focused on the principle of Completeness ensuring accurate coverage that reflects our performance and impact during the year, in addition to applying the following quality principles:
MATERIALITY [102-46, 102-47, 103-1]
ACCURACY
CLARITY
RELIABILITY
BALANCE
COMPARABILITY
TIMELINESS
PERFORMANCE MANAGEMENT
COMMUNITY ENGAGEMENT
TRAINING AND DEVELOPMENT
INTERNAL COMMUNICATION
INNOVATION
404-3
203-1, 413-2
404-1, 404-2
103-1, 103-2, 103-3
103-1, 103-2, 103-3
MATERIAL ASPECTS
RELEVANCE FOR THE COMPANY
GRI DISCLOSURESCOVERAGE
INTERNAL EXTERNAL
HIGH
LOW
MEDIUM
ENVIRONMENTAL CONSERVATION
GOVERNMENT LICENSES AND PERMITS
GENERATION OF SYNERGIES BETWEEN BUSINESS GROUPS FOR RESOURCE OPTIMIZATION
CULTURAL STANDARDIZATION
301-1,301-2,301-3,302-1, 302-4, 302-5, 303-1, 303-2, 303-3, 304-1, 304-2, 305-1, 305-2,
305-6, 305-7, 306-1, 307-1
103-1, 103-2, 103-3
103-1, 103-2, 103-3
103-1, 103-2, 103-3
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89 IS2018
[102-56]VERIFICATION LETTER
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90 IS2018
CONTACT
For more information and/or feedback regarding the content of this report, please contact:
DANIELA RODRÍGUEZ FERNÁNDEZSocial Responsibility and Corporate Communications [email protected]
Torre Bio PappelEjército Nacional 1130Col. Los Morales, PolancoC.P. 11510, Mexico City
Printed on 100% recycled and 100% recyclable paper, using soya and vegetable oil-based inks that are free from heavy metals.
[102-3, 102-53 / CG PRINCIPLE 1]
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