Ingram ipage through the SAP Portal - Clark County...

Ingram ipage through the SAP Portal

Ingram ipage through the SAP Portal_V06c.docx 2/7/2017 1 / 14

These instructions assume you have completed SAP and Ingram ipage training and have both SAP and

Ingram ipage log on IDs and passwords.

Important Note: An additional processing and cataloging fee of $1.69 per book will be automatically

added to all future library book orders. This fee covers the following previously free services: 1 spine

label, 1 barcode, Mylar on the dust cover, and the MARC record for each book ordered. If your school

does not want these services or wants to add additional services, you must contact Diane Hatzenbuehler

with Ingram (702-343-9618) to have your account settings changed. Additional services can include AR

Labels, Date Due Slips, Paperback Lamination, and Anti-Theft, etc. Check with Diane for cost of services.

Settings

Make sure the following settings are enabled in your Internet Explorer (IE) browser. SAP is not currently

supported with other browsers and may not work properly with Mozilla Firefox or Google Chrome.

Make sure www.ccsd.net is added to your compatibility view settings.

Click Tools (gear icon in upper right corner of window), select Compatibility View settings

→ Fill in ccsd.net, then click Add

Make sure the Ingram ipage is put on your list of trusted sites

Click Tools (gear icon in upper right of window), select Internet Options

→ Click Security tab, then click Sites

http://www.ccsd.net/



Copy and paste (or type) this link in:

https://ipage.ingramcontent.com

Click Add

→ Link has been added, click Close.

Disable “Require server verification (https:) for all sites in this zone”

If enabled, this may interfere with certain approval functions when going from ipage to SAP.

a. Return to the Security tab, then select Local intranet, and click Sites

→ b. Click Advanced

c. Make sure Require server verification is not

checked. Click Close.

https://ipage.ingramcontent.com/



Disable XSS Filter

Return to the Security tab and click Custom Level.

→ Scroll all the way to the bottom and check to make sure Enable XSS filter is disabled. Then click OK on Security Settings window and click OK on Internet Options window.

Create Selection List in Ingram ipage

To order books through the SAP Shopping Cart you must first create your selection list using the Ingram

ipage website. Be sure to follow the selection list naming convention illustrated below. Use the same

name for your SAP shopping cart. Using this naming convention will assist Ingram in properly processing

your library book order. Example names: 535 LR Project, 141 LR Birthday Books.

3 Digit Loc. Code Funding Source List Description

Location Code

LR Library regular budget

A word or two describing the order

LS Library state money

LB Library bond (new/rebuilt schools)

LN Non-district or other funds

Once the selection list is created, and you are ready to submit your order, click the Get Quote button to

obtain current book availability and pricing. After you request a quote, it can take up to a full business

day to process and complete the quote. You must wait until the quote is prepared to order your books

through SAP. Ingram will send you an e-mail to let you know when the quote has completed processing.



Note: You can still use Price this List as you create your list, but to get final pricing, use Get Quote. You will not be able to transfer a list to a SAP shopping cart if it does not have a quote.

After you click Get Quote, the screen will change to Quote Details. Fill in the information:

Customer PO Number This PO field is not used for a PO at CCSD. Fill in a name for the quote that

will help you reference your ipage quote. For example, use the selection

list name with the date, e.g., 535 LR Project 01.30.17.

Attn: (Name to Appear on Shipping Label) is optional, but useful to help you receive your order.

Ipage Password: your ipage password

Click the Continue Button



Quote Details will be displayed. Click the Request Quote button.

It can take up to a full business day to process and complete the quote. You must wait until the quote is

prepared to order your books through SAP. The quote request displays the selection list, but does not

include the processing fees.



After Ingram has processed the quote:

1. Ingram will send you an e-mail to let you know when the quote has completed processing.

2. After receiving that email, you will be able to click the SAP Transfer button

3. When you transfer the data into the SAP system, you will see the itemized processing charges in the CCSD shopping cart

To see the detailed price information returned in the Quote, select View Quotes from the Orders menu

at the top of the window.

A list of quotes will be displayed. Click a PO Number to display the quote.



Once Get Quote is performed, the system shades that selection list in a yellow color, which indicates the

list has been ORDERED. This is not an order in the SAP system, Quote is an ipage order type. You must

continue with the CCSD shopping cart process to actually order the books.

Log out of ipage.

Notes on Quotes

Only one quote will be associated with a specific selection list. If you make multiple quotes on a

selection list, only the most recent quote will be used.

If you want to use another school’s selection list, make a copy of the list and get a quote on the copy.

Otherwise you may end up with their quote and their schools’ service charges instead of your school’s

service charges.

To copy a selection list:

1. Locate the selection list you want to copy

2. Edit the list (The copy function is only available while editing the list.)

3. Scroll to the bottom of the list for the Copy options

4. Select Copy, the selection options, and then click Apply. If you click Create New List, ipage will

immediately create a new list from the selected items without clicking Apply.



Create CCSD Shopping Cart

Log on to SAP and create a shopping cart. Change the name to the same name as the selection list you

created and for which you received a quote.

Click Add Item, then select Library Books

Log in to Ingram ipage

Note: Do NOT check Remember my User ID & password



Locate the selection list you created earlier. Click Lists or use Search.

Click SAP Transfer to transfer the list back to SAP



Click OK

The shopping cart is ready to order. This sample lists the books, CCSD Cataloging & Processing fee, and

many of the optional services, such as Laminated Paperback Covers.

Clear Browser History

After you log out, click Tools (gear icon in upper right corner of window), then select Safety, and

Delete browsing history



Make sure that the Cookies and website data option IS NOT checked.

If it’s checked, it will remove some of your settings and you will have to redo them each time you log in.



Troubleshooting

ipage does not work with Mozilla Firefox or Google Chrome

At this time, only Internet Explorer is supported by SAP.

ipage SAP Transfer button is grayed out or is not visible

Reasons this might occur:

1. The selection list does not have a quote

2. The quote has expired. Quotes expire after 60 days.

3. The user is not logged in to ipage through SAP.

4. The user is logged in to multiple sessions of ipage.

5. The user checked the ipage log on checkbox Remember this UserID & password.

ipage Price this List button is grayed out

Reasons this might occur:

1. The user checked the ipage log on checkbox Remember this UserID & password.

2. User cannot price the list in ipage while logged on to SAP.

3. User is locked out when trying to price the selection list. See ipage SAP Transfer button

disappears.

ipage SAP Transfer button disappears

SAP Transfer button was available, but then disappears.

Disable the browser setting “Require server verification (https:) for all sites in this zone”. This might interfere with certain approval functions when transferring from ipage to SAP (IE 8 or IE 11). See Settings – Disable “Require server verification” for instructions.



Previous Process for Ordering Library Books

Log into ipage

Create List in Ingram ipage

Price the list (Click $ Price this List)

After the list is priced:

Log out of ipage

Log into SAP

Create CCSD Shopping Cart

Add item > Library Books

Log into ipage

Locate selection list



Click SAP Transfer button

The shopping cart is ready to order

Order SC

Ingram ipage through the SAP Portal - Clark County...

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