Infosys' session on IoT World - Systems Integration in an IOT world: A practitioner’s view
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Transcript of Infosys' session on IoT World - Systems Integration in an IOT world: A practitioner’s view
System Integration in an IOT world
Jayraj Nair, Head – IOT Practice and AVP – Engineering Services, Infosys
Content
2
• Infosys at a glance
• Smart, connected products and operations
• Industry 4.0 and survey results
• Capability levels – monitoring, control, optimization
• Rethinking predictive analytics – IIP
• Ecosystem partnership – IIC
Infosys at a glance
3
Infosys Intellect ValuesPeople Clients
Founded in Pune, India in 1981
$8.7 billion revenues
950 clients
50+ countries
$40.3 billion market capitalization
176,000+ staff
98 nationalities
97 percent of staff areuniversity educated
22 percent hold masters degrees or doctorates
94 percent are consultants and
engineers
World’s largest corporate university
2 percent of revenues invested in R&D
More than 300 researchers
Investing $500 million in Innovation Fund
505 patents pending and 204 granted
Transparency, ethics, and respect
98.3 percent of projects delivered on time
96.6 percent business is repeat business
2 percent of profits go to the Infosys Foundation
Topped Asiamoney’sCorporate Governance
Poll in the Domestic Country category
4 out of top 5 US banks
6 out of top 10 global CPG
8 out of top 10 global pharma
4 out of top 5 global aerospace
and defence
6 out of top 10 global telcos
Infosys Engineering Services4
250+clients
20+ years
Global operations
8000+engineers
Ke
y e
ng
ine
eri
ng
se
rvic
es
Mechanical, structural and manufacturing engineering
Product lifecycle management
Knowledge based engineering and analytics
Electronics / embedded / electrical engineering
Value analysis and value engineering
Plant automation control services
Networking and telecom engineering
Industries
Ae
rosp
ace
Dis
cre
te m
an
ufa
ctu
rin
g
Au
tom
otive
OE
M, S
em
ico
nd
ucto
r a
nd
Hi-
tech
Te
leco
m s
erv
ice
pro
vid
ers
Me
dic
al d
evic
es a
nd
he
alth
ca
re
Re
tail,
CP
G a
nd
tra
nsp
ort
ISV
an
d s
erv
ice
s
En
erg
y a
nd
utilit
ies
Integrating smart, connected products
5
1 2 543
Hardware and
software
embedded design
of intelligent
devices,
intelligent
gateways devices,
device security,
and
multiple protocols
such as MQTT,
AMQP, STOMP
MODBUS,
PROFINET, OPC
Connectivity
solution around
Wi-Fi, ZigBee,
Bluetooth, Zwave,
3G, and 4G
moving to 5G
SIM; M2M
connectivity
management;
traffic
engineering;
network and
device operations
Management of
end devices for
state and status;
data modeling;
cloud hosting;
device software
management;
policy rules
engine;
complex event
processing;
security; and
integrity of data
Database
integration,
CRM integration
data warehouse,
workflow
management,
workforce
management,
enterprise mobility
Stream
processing,
actionable
analytics,
data visualization,
statistical
computing,
business
dashboards,
predictive and
prescriptive
analytics,
business insights,
monetization, and
continuous
improvement
Inte
llig
en
t d
evic
es
Co
nn
ectivity
De
vic
e m
an
ag
em
ent
En
terp
rise in
teg
ratio
n
Bu
sin
ess a
na
lytics
Smart, connected products and Industry 4.0
6
Operations efficiency
Production optimization (OEE)
Production planning and scheduling
Productivity modelling
Statistical quality control
Inventory optimization
Maintenance efficiency
Condition monitoring
Predictive maintenance
Maintenance planning and scheduling
Reliability-centered maintenance
Root cause analysis /anomaly detection
Service efficiency
Remote management / remote services
Field service management
Materials management (spare parts / inventory)
Service life cycle management
Supply chain analytics
Information efficiency
iDashboard
Data quality framework
Asset life cycle information model
Machine-born data management and
analytics
Knowledge management
Energy efficiency and sustainability
Energy management
Resource efficiency
Asset sustainability index
Safety performance (Alarm management,
EHS)
Regulatory / standards compliance
Impacts value chain Transforms asset efficiency
Industry 4.0 survey results
7
Study : FIR Institute at the University of Aachen, Germany + InfosysParticipants : 433 Industrial Manufacturing executives
Deploying varying levels of IoT capability
Monitoring
visibility
E.g., factory
visibility
Control
operations
E.g., Health
Safety
Optimization
E.g., Predictive
analytics
9
Reference solutions @ booth #220
10
Implemented a real-time plant visibility solution for one of the
largest food and beverage companies in the world
Solution• Real-time capture of production data from factory floor
equipment and systems
• Mobility solution implemented for ‘on-the-go’ quality inspection
• Intelligent dashboards with real-time and historical performance reporting
Results • Overall line and plant effectiveness increased from 45 percent to
60 percent (which has significantly impacted plant throughput and profitability)
• Manual paperwork reduced by 70 percent
• Enterprise data duplication reduced to 0 percent
• Reduction in frontline resource fatigue and equipment downtime
• Implemented root-cause analysis for quicker troubleshooting
• Increased speed and accuracy in decision-making
• Significant productivity improvement in quality inspection (mobile on-the-go)
ChallengeA global FMCG company needed to modernize its factories across multiple locations to improve operational efficiency and effectiveness
11
Developed a manufacturing intelligence system for
one of the largest manufacturers of heavyweight motorcycles
in the world
Solution
Implemented a leading-edge manufacturing integration and intelligence system, fully integrated with ERP and shop floor systems
Results
• Real-time visibility into production rejects and start-up rejects, reduced scraps, and improved the quality measure of production systems significantly
• Enhanced the overall equipment effectiveness (OEE) of the plant
• Implemented preventive maintenance by tracking the order inflow into production systems and proactively resolving them
• Engaged in innovation co-creation, partnering in their innovation strategy
ChallengeA global automotive company needed better insight into its manufacturing systems in order to build an intelligent manufacturing enterprise
12
Enabled a real-time information management system
for a global mining major
Solution • Enabled integration and interoperability between
multiple manufacturing systems, historical data and legacy systems
• Critical systems moved to newer converters – without disruption to business continuity
• Established a more stable platform for the existing quality system for smelter operations
Challenge A global mining major needed real-time visibility across the mining value chain – extraction, transportation, beneficiation and processing
Results • Improved day-to-day scheduling, resulting in increased
efficiency and productivity
• Improved availability of business-critical applications
• Global roll-out of new KPIs
• KPI standardization across similar operations
Deploying varying levels of IoT capability
Monitoring
visibility
E.g., Factory
visibility
Control
operations
E.g., Health safety
Optimization
E.g., Predictive
analytics
13
Reference Solutions @Booth 220Reference solutions @ booth #220
14
Implemented a biometric field engineer safety monitoring solution
for one of the largest global manufacturers of escalators and
elevators
ChallengeA global manufacturer of escalators and elevators needed real-time visibility into the safety of their field engineers
Solution • Implemented a biometric field engineer safety monitoring solution
• Real-time monitoring and reporting of hazardous situations for multiple individuals and teams simultaneously
• Designed for and deployed in harsh and remote environments
• Developed and deployed:
• Mobile app for field engineers
• Remote monitoring sensors
• Mobile app for facility managers
• Integrated directly with other enterprise systems and / or emergency services
Results • Ensured faster response times in emergency environments
• Reduced the number of accidents as the vital parameters of each field engineer is constantly monitored
15
Development of a centralized dashboard to implement continuous
and remote monitoring of field-based personnel for a leading mining
company
ChallengeA leading mining company needed to continuously monitor their field-based personnel and miners, and provide assistance during life-threatening conditions
Solution
• Developed a centralized dashboard to continuously monitor field workers
• Identified the severity of the breach or hazardousness of the situation
• Delivered immediate evacuation alerts and tracked high-risk workers
Results • Faster evacuations
• Faster mobilization of specialist
resources
• Reduction in the cost of health
insurance cover for miners
• Improvement in the health and safety
matrix
16
Infosys built a demonstrator to establish the relevance of Industry
4.0 in the delivery of smart services together with a global leader in
power and automation technologies and the largest technical
university in Germany
Solution• Android-based mobile application
• Applied to a technically complex class of instruments
whose functionality is critical in the process industry
• Real-time QR code scanning to understand current
device status and maintenance needs
• Multiple workflows to manage and maintain complex
gas analyzers
• Cloud-based self-service experience
• Integrated security solution
Results
• Enhanced user experience for both the customer and the field engineer
• Faster and best-in-class service support from OEM
• Significant reduction in mean time to repair (MTTR)
• Enhanced quality monitoring and reporting
Deploying varying levels of IoT capability
Monitoring
visibility
E.g., Factory
visibility
Control
operations
E.g., Health safety
Optimization
E.g., Predictive
analytics
17
Reference Solutions @ Booth 220
18
Enabled predictive maintenance and corrective action for a mining
major
Analyzed 300 million records in
less than 4 seconds
Reduced the cost by 1000 percent
Helped customer save on costly
downtime caused due to
equipment failure
Provided predictive analytics to
identify when equipment on field is
likely to fail or needs maintenance
in order to maximize uptime / in-
service for equipment
19
Improved service levels of ATMs for a leading ATM
manufacturer
Cleansed 4 million records within
27 seconds
Reduced cost by 18 percent, from
increasing mix to 40 percent
staged calls
Increased efficiency by 14 percent,
from 3 to 4 service calls per
technician per day
Reduced time to identify chronic
defects from weeks to hours
20
Prevented network faults using predictive analytics
for a telecom major
Analyzed 16.7 million records in 5
seconds
Impending network faults in the next week predicted with a high degree of accuracy to fix the network failure points
Solution based on open-source
stack, including Apache Spark and
prebuilt Infosys components, was
delivered in just 5 days
Improved price-to-performance
ratio
Rethinking predictive analytics
21
ScopeAll data – not just structured,
not just internal
Speed @ scaleHandle massive scale without
compromising speed (decision time)
InsightsMove from request-response to
self-discovery
Prebuilt
Components
from Infosys
& Partners
Open Source
Data
Scientists
Technical
Experts
Infrastructure
Management
Analysts
Functional
Experts
9
Building blocks – Infosys Information Platform
Ecosystem partnership – IIC
23
• Infosys will focus on the development of future IIC testbeds, leveraging its expertise in
predictive analytics to enable Industry 4.0 essentials of maintenance, operations, information,
service, and energy efficiency
• Solutions will leverage the recently announced Infosys Information Platform (IIP) and be
anchored on open-source and open-access ingredients for rapid innovation by the partner
community
Reach out to us [email protected] to collaborate and co-innovate
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