Informe de sostenibilidad INGLES · 102-4 Operations' Location 102-3 Headquarters' Location 102-5...

reportSustainability

2019

102-1 Organization Name 05

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06

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07

08

08

20

20

20

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20

20

20

09

11

13

15

17

102-2 Activities, brands, products, and services

102-3 Headquarters' Location

102-4 Operations' Location

102-5 Ownership and Type of Corporation

102-6 Markets Served

102-7 Size of the Organization

102-8 Information on employees and other workers

102-13 Membership of Associations

GRI 102: General Contents 2016

CONTENT INDEX

Organizational Profile102-14 Statement from senior executives responsible for decision-making

Strategy

102-16 Values, principles, standards, and norms of conduct

Ethics and integrity

102-18 Governance structure

Governance

102-40 List of stakeholder groups

Stakeholders participation

Reporting practices

102-47 List of topics

102-48 Restatement of information

102-49 Changes in reporting

102-50 Period covered by the report

102-51 Date of the last report

102-52 Reporting cycle

102-53 Contact person for questions on the report

19102-46 Entities included in the consolidated financial statements

21102-54 Report drafting statement in accordance with the GRI Standards

21102-55 GRI content index

Topic standards200 series (economic matters)Anti-corruption

400 series (social matters)Occupational Health and Safety

GRI 302: Energy 2016

302-1 Energy consumption within the organization 40

103-2 Management approach and its components

103-3 Evaluation of the management approach

103-1 Explanation of the material topic and its Coverage

GRI 103: Management Approach

24

25

27

43

44

47

49


103-3 Evaluation of the management approach


GRI 403: Occupational Health and Safety 2016403-1 Representation of workers in formal worker-company health and safety committees

GRI 103: Management Approach

CONTENT INDEX

ORGANIZATIONALPROFILE

102-1 Organization Name

2019 SUSTAINABILITY REPORT ORGANIZATIONAL PROFILE 05

ORGANIZATION NAMEORGANIZACIÓN XQUADRA S.A.S.

where all resources can be used as effectively as possible for the benefit of society, promoting connections that generate value for everyone. We want to break traditional paradigms and schemes, we are driven by the sector's integral development and we want to see it evolve. Xquadra is part of the mining sector, trading precious metals in international markets.

Pursuing our business philosophy, we establish business relationships only with miners who are aligned with our corporate values and sustainable approach, that join us in our permanent effort to transform the mining sector, in favor of continuous improvement.

102-2 Activities, brands, products, and services

DESCRIPTION OF THE ORGANIZATION'S ACTIVITIES

XQUADRA transforms human, economic and social aspects through the mining sector. We are passionate about innovation and are constantly searching for new opportunities

Actualmente manejamos tres productos,con las siguientes características:

Oro

Plata

Platino

102-4 Operations' Location

102-3 Headquarters' Location 102-5 Ownership and Type of Corporation

a.

Xquadra is a legal entity incorporated as a simplified stock company (SAS), registered with the Medellín Chamber of Commerce.

COUNTRIES IN WHICH THE MOST SIGNIFICANT OPERATIONS ARE CARRIED OUT:

Colombia United States

06

We are located in Medellín, Antioquia, Colombia; at the Puerto Seco Business Center.

2TOTAL NUMBER OF COUNTRIES:

2019 SUSTAINABILITY REPORT ORGANIZATIONAL PROFILE

07

102-6 Markets Serveda.I. THE GEOGRAPHICAL LOCATIONS IN WHICH THE PRODUCTS AND SERVICES ARE OFFEREDWe currently carry out export operations in the United States' market.

II. THE SECTORS SERVEDMining.Commercial Services.

III. THE TYPES OF CLIENTS AND BENEFICIARIES


Our business model is based on service with social awareness, because we see Xquadra as a whole that contributes to the growth of its stakeholders, and that seeks to improve its processes constantlythrough innovation, management and acquisition of new knowledge and technologies that identify it as a company with a competitive and futuristic business model, which has allowed our national clients, also known as mining allies, to have a contractual model that provides growth and support.

We also have international alliances for the trade of precious metals (international clients), governed under the principles of transparency, fairness, and healthy competition.

08

IV. TOTAL CAPITALIZATION (FOR PRIVATE SECTOR ORGANIZATIONS) BROKEN DOWN IN TERMS OF DEBT AND EQUITY

V. NUMBER OF PRODUCTS OR SERVICES PROVIDED OR RENDERED

Xquadra's operations range from receiving the material (precious metal) delivered by the mining ally, then keeping it in custody for subsequent export and trading on the international market. The material delivery is done according to the type of negotiation (Incoterms DP or CIP).

The company has implemented security filters in compliance with its SARLAFT policies, mostly carried out by contractors or vendors, in order to avoid conflicts of interest and ensure the greatest possible objectivity. Xquadra has vendors that support operations, such as: analysis laboratory, customs broker, valuables transporters, among others. All this is coordinated by our Process Leader, who has the support of contractors for operations when required. Most of the organization's activities are carried out by its own personnel, bound by an indefinite-term employment contract.

The only variation that occurred was the hiring of two additional employees at the end of 2019.To gather the data presented in this report, the Human Management and Document Management areas made available all the information corresponding to employees, hiring modalities, and other information required.

102-7 Size of the Organization 102-8 Information on employees and other workersa.

14I. TOTAL NUMBEROF EMPLOYEES

42II. TOTAL NUMBER OF OPERATIONS 149.107.623.420 COP

1.564.454.641 COP

NET SALES (FOR PRIVATE SECTOR ORGANIZATIONS) OR NET INCOME (FOR PUBLIC SECTOR ORGANIZATIONS)

Debt

5.944.141.706 COP

Equity

1.025.946

MaleFemaleTOTAL

41014

000

GENDER PERMANENT TEMPORARY

MedellínTOTAL

1414

00

REGION PERMANENT TEMPORARY

MaleFemaleTOTAL

41014

000

GENDER FULL TIME HALF-TIME


In 2019 we developed strategies and alliances for the improvement of our processes and contribution to society,

9

among which we highlight:

Corporación Fenalco Solidario Colombia

1

Business Alliance for Secure Commerce BASC Capítulo Antioquia

2

Asociación Nacional de Empresarios Colombianos ANDI

3

102-13 Membership of Associations


STRATEGY


We have been working throughout the year to turn challenges into growth opportunities and establish strategies for the sector that promote responsible, conscious, and environmentally friendly mining.

11

102-14 Statement from senior executives responsible for decision-making

General ManagerOrganización Xquadra S.A.S

Diana Milena Velásquez Orrego

General ManagerOrganización Xquadra S.A.S

Diana Milena Velásquez OrregoCEO Xquadra S.A.S.Gina Chavéz

2019 was a year of important challenges for the mining sector, motivating us to reinvent ourselves and overcome the challenges to consolidate our differentiating business model for which we work every day.

As a result of the above, we have incorporated Social Responsibility as a cross-cutting mission axis throughout the organization, we measured and compensated our Carbon Footprint for 2018, and drafted our First GRI Report, in favor of transparency and best business practices.

All our efforts have been recognized by Global Business Corporation International by awarding us the Business Management Award for being an outstanding company in the continent for its leadership, management, and growth within its economic sector, filling us with pride and motivation to continue doing our work with greater dedication.

Our challenge for 2020 is to promote healthy and profitable growth to guarantee national and international market share, and thus continue working for the mining community’s well-being in our country. To achieve this and strengthen XQUADRA SAS' position, we will focus on three pillars: growth, profitability, and talent, as well as expansion with emphasis on innovation. In addition, we will continue working towards sustainability, contributing to the fulfillment of the Sustainable Development Goals (SDGs) and other objectives that promote social, economic and environmental balance, in order to remain present in time and look back with the satisfaction of having accomplished our duties and the desire to always give more of ourselves.

a.


ETHICS AND INTEGRITY

At XQUADRA, shareholders and employees are aware of the importance of fulfilling our duties and obligations, carrying out our tasks with a responsible attitude from a human and professional point of view, leading towards the achievement of the organization's goals.

13

102-16 Values, principles, standards, and codes of conductOUR PRINCIPLES AND VALUES

Commitment

All the activities carried out by XQUADRA aim at maintaining the operation in an environment of security, transparency, and trust, framed by good legality, ethics, responsibility, and transparency practices. We extend this effort to all of our allies.

Integrity

At XQUADRA we adopt a culture that recognizes the value of, and protects, human rights, and appreciates diversity and interculturality, generating horizontal communication contexts. Likewise, we accept and comply with the national and international laws, regulations and codes of conduct that govern our activity.

Respect

We seek to obtain the best operational performance, intervening risk, controlling it, and keeping it from materializing, through security measures that guarantee proper administration and execution of the company's processes.

Security

XQUADRA adopts the balance between environmental, social, and economic sustainability in its processes for the development of our operation. We are aware of the importance of acting responsibly in the present, without compromising the capacity of future generations. We incorporate sustainable processes and technologies, and we seek to prevent activities that may have a negative impact on the community.

Sustainable development

At XQUADRA, we incorporate research and creativity in our permanent way of operating, which is why we are constantly looking for methods and technologies that ensure the continuous improvement of our processes. We have a team made up of people who seek to challenge and break traditional schemes and systems existing in the market, generating differentiating ideas.

Innovation

At Xquadra we do things with love, motivated because we recognize the positive impact of our actions, wanting to achieve the best results, that promote the overall growth of the company, the sector, and the country.

Passion


GOVERNANCE

Our organization has different committees that are part of our governance structure.

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COMMITTEE NAMEShareholders' Assembly

COMMITTEE DESCRIPTIONXquadra's shareholders responsible for making essential decisions in the company for the fulfillment of the defined strategies and measures. This corporate body meets ordinarily at least once a year, and extraordinarily as many times as necessary for the fulfillment of the assigned functions.

COMMITTEE NAMEIntegral Management Committee

COMMITTEE DESCRIPTIONThis committee monitors compliance with the organization's requirements and commitments in environmental, economic, and social matters. The Integral Management Committee is made up of the following areas: i) environmental; ii) internal control; and iii) management.

COMMITTEE NAMECompliance Committee.

COMMITTEE DESCRIPTIONXquadra's Compliance Committee guarantees the adequate application of the organization’s controls, especially those associated with the management of the different counterparts. It aims for the continuous improvement and strengthening of the different security measures, ethical standards, and internal controls.

102-18 Governance structurea. b.

2019 SUSTAINABILITY REPORT GOVERNANCE

STAKEHOLDERSPARTICIPATION

STAKEHOLDERS PARTICIPATION 17

In 2019, we identified the organization's stakeholders and determined they were the following:

102-40 List of stakeholder groups

Partners

International customers

National Mining Agency

Banking sector

Mining allies

Customs broker

Contractors and consultants

Employees' families

Mining allies' communities

DIAN

Superintendence of Companies

Colombian Mining Controland Promotion Entities

Freight agent

Securities transporters

Employees

Administrative providers

2019 SUSTAINABILITY REPORT

REPORTING PRACTICES

REPORTING PRACTICES 19

In 2019 we restructured our strategic direction, including sustainability as a transversal axis in all organizational purposes, which allows for social, economic, and environmental balance.

For the 2019 management report, we continue to have our corporate social responsibility policy as a reference, which establishes the application of sustainability, innovation, and social, economic, and environmental value standards as a guiding framework, in order to promote a differentiating business model. Consistent with the foregoing, we have selected as topics for this report the organization's efforts in anti-corruption, consumption of natural resources such as energy and water, and the promotion of employee safety and health.

102-46 Definition of report contents andthe Subject Coverage


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102-47 List of topics 102-50 Period covered by the report

DATE OF THE MOST RECENT REPORT08-23-2019.

102-51 Date of the last report

This report will be presented with an annual production cycle.

102-52 Reporting cycle

102-53Contact person for questions on the report

Within this new report, the topics and their coverage have remained the same compared to 2018, as we consider them to be of vital importance to our organization. Consequently, within the strategic plans drawn up during the year, the aim was to impact the material issues mentioned in the previous report.

102-49 Changes in reporting

205 ANTI-CORRUPTION

302 ENERGY

403

NameLaura Carolina Llano Escobar

OCCUPATIONAL SAFETY AND HEALTH

a.2019

[email protected]

PositionJefe de control interno

Telephone number+57 (4) 3229982 extensión 111

REPORTING PRACTICES2019 SUSTAINABILITY REPORT

21

THIS REPORT HAS BEEN PREPARED IN ACCORDANCE WITH THE GRI STANDARDS:Core Option

This material refers to GRI 102: General Contents 2016, GRI 103: Management Approach 2016, GRI 205: Anti-corruption 2016, GRI 302: Energy 2016, GRI 403: Occupational health and safety 2016. For a detailed explanation of the relevant content, see the GRI Contents index.

102-54 Report drafting statement in accordance with the GRI Standards

102-55 GRI content index

REPORTING PRACTICES2019 SUSTAINABILITY REPORT

200 SERIESECONOMICMATTERS

ANTI-CORRUPTION

24

seeking at all times to be an example of legality, transparency, and reliability. Therefore, the organization is firmly committed

We reject openly and publicly, as an organization, acts of corruption and/or bribery in any way.

We have adopted the ethical principles and standards that guide our actions in the different scenarios in which we participate as a fundamental axis in our value chain,

to adopting practices and policies for the prevention of the corruption and bribery risks, in accordance with the National Constitution, the laws of the Republic, and all applicable regulations in this area.

The exercise of preventing corruption and bribery risks can be limited to our employees' individual behavior; however, in such cases, the organization will act in accordance with Colombian laws, reporting any kind of changes to the control entities.

I. WHERE DOES THE IMPACT OCCURThe prevention of corruption and bribery risks is a permanent activity for us, embedded in all of the organization's processes, seeking to impact our employees, managers, clients, suppliers, and other interest groups through our organizational culture.

II. THE ORGANIZATION'S INVOLVEMENT IN THE IMPACT. FOR EXAMPLE, IF THE ORGANIZATION HAS CAUSED OR CONTRIBUTED TO THE IMPACT OR IS DIRECTLY LINKED TO THE IMPACT THROUGH ITS BUSINESS RELATIONSHIPS.

103-1 Explanation of the material topic and its Coverageb.

ANTI-CORRUPTION2019 SUSTAINABILITY REPORT

we establish policies and responsibilities that ensure the correct implementation of the business ethics program.

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We have a business ethics program that establishes and formalizes good practices that promote transparency, trust, and compliance with legal and contractual obligations, framed in corporate principles and values of good conduct. In 2019, based on this, we have strengthened and improved our Own Risk Management System (SPAR), which manages and controls the risks associated with our supply chain, taking into account the personnel and internal processes necessary this activity.

We are committed to the prevention of corruption and bribery in any of its forms, which is why, within this framework,



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I. POLICIESFor the development of its corporate purpose, Xquadra establishes as a sine qua non condition, compliance with the guidelines aimed at protecting its image and good name, through ethical and transparent behavior with all its stakeholders, with integrity and legality as its guiding principles, denying any possibility of behaviors or conducts that in any way can be considered acts of bribery and/or corruption.

II. COMMITMENTSXquadra rejects corruption and/or bribery in all its forms, and therefore does not allow relationships mediated by inappropriate payments, promises and commercial economic offers or other benefits that may influence decision-making and privilege private interests. We have a zero-tolerance policy in regard to practices that violate transparency and legality in the interaction between people, companies and institutions in the public and/or private sectors.

We do not participate in operations whose tax effectiveness is based on facts and assumptions that are inconsistent with commercial reality.We report to the authorities the acts of corruption and/or bribery.

III. OBJECTIVES AND GOALS

IV. RESPONSIBILITIESAll employees must report any warning signs of corruption and/or bribery immediately, through the channels appointed for this.The Compliance Officer is responsible for detecting any unusual or suspicious operation and reporting it to the authorities.The internal control area must permanently monitor business operations susceptible to corruption and/or bribery.

V. RESOURCESHuman capital: Head of internal control, compliance officer, internal and external auditors, and statutory auditor. Financial capital: annual training budget; payment to SPAR filters studies' providers; compliance visit costs. Office resources

VI. FORMAL COMPLAINT AND/OR CLAIM MECHANISMSWhen a person detects any irregularity, they may report it to their immediate boss or via email to [email protected], or to any of the members of the Compliance Committee.

VI. FORMAL COMPLAINT AND/OR CLAIM MECHANISMSThe organization’s code of ethics and conduct guides its members to act correctly, especially in conflict of interest situations. It contributes to the organizational culture in terms of transparency and legality.Our business ethics program coordinates specific actions to prevent and combat the risks of bribery and/or corruption, through strategies such as internal and external audits, process indicators, sworn statements of money management and information, among others.Our selection and hiring processes obey high and demanding security parameters, in favor of transparent hiring, ensuring high levels of reliability in hired personnel.

c.

• To strengthen our business ethics culture in order to minimize the risks associated with corruption and/or bribery, through activities that raise awareness among stakeholders.

• To strengthen our business ethics culture in order to minimize the risks associated with corruption and/or bribery, through activities that raise awareness among stakeholders.


ANTI-CORRUPTION2019 SUSTAINABILITY REPORT ANTI-CORRUPTION2019 SUSTAINABILITY REPORT

27

103-3 Management approach evaluationa.I. MECHANISMS FOR EVALUATING THE EFFECTIVENESS OF THE MANAGEMENT APPROACHTo guarantee compliance with the business ethics program, there is an internal control area that ensures the correct operation and application of the different policies and security measures adopted in the organization, through monitoring and verification activities such as internal and external audits that are carried out periodically in each process. In addition, a measurement system that verifies compliance with each strategy through indicators has been implemented, so that, in the event of any deviation, action plans are implemented that guarantee the effectiveness of the established controls.

II. RESULTS OF THE EVALUATION OF THE MANAGEMENT APPROACHThe company has an Integrated Management System, structured under the PDVA cycle (Plan, Do, Verify and Act). Once the results of the different evaluations per process are obtained, an action plan is defined accordingly, and preventive, corrective or improvement actions can be implemented, as appropriate. This is controlled by a matrix led by the internal control area.

II. RESULTS OF THE EVALUATION OF THE MANAGEMENT APPROACHThis item does not apply, no modification has been made.


GRI 205ANTI-CORRUPTION 2016

GRI 205: ANTI-CORRUPTION 2016 29

205-1 Operations evaluated for corruption-related risksa.

AS A RESULT, RISK MANAGEMENT 2019 SHOWED THAT THE MOST SIGNIFICANT RISKS RELATED TO CORRUPTION ARE:

FRAUD

CONFLICT OF INTEREST

BRIBERY

MONEY LAUNDERING

DOCUMENT FORGERY

IMPROPER HIRING

42,0Number

100,0%Percentage


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THE TOTAL NUMBER AND PERCENTAGE OF MEMBERS OF THE GOVERNING BODY TO WHOM THE ORGANIZATION'S ANTI-CORRUPTION POLICIES AND PROCEDURES HAVE BEEN COMMUNICATED, BROKEN DOWN BY REGION

THE TOTAL NUMBER AND PERCENTAGE OF BUSINESS PARTNERS TO WHOM THE ORGANIZATION'S ANTI-CORRUPTION POLICIES AND PROCEDURES HAVE BEEN COMMUNICATED, BROKEN DOWN BY BUSINESS PARTNER TYPE AND REGION. DESCRIBE WHETHER THE ORGANIZATION'S ANTI-CORRUPTION POLICIES AND PROCEDURES HAVE BEEN COMMUNICATED TO ANY OTHER PERSON OR ORGANIZATION

DESCRIBE WHETHER THE ORGANIZATION'S ANTI-CORRUPTION POLICIES AND PROCEDURES HAVE BEEN COMMUNICATED TO ANY OTHER PERSON OR ORGANIZATIONWe have published interesting information on good anti-corruption practices on our website.

THE TOTAL NUMBER AND PERCENTAGE OF EMPLOYEES TO WHOM THE ORGANIZATION'S ANTI-CORRUPTION POLICIES AND PROCEDURES HAVE BEEN COMMUNICATED, BROKEN DOWN BY JOB CATEGORY AND REGION

205-2 Communication and training on anti-corruption policies and procedures

MedellínTOTAL

11,0

100%100,0%

REGION NUMBER PERCENTAGE

International customerMining allyAdministrative providersTOTAL

163441,0

100%90%86%100,0%

BUSINESS PARTNER TYPE NUMBER PERCENTAGE

United StatesAntioquiaBolivarChocóCaldasTOTAL

13711141,0

100%92%100%100%100%100,0%


MedellínTOTAL

1414,0

100%100,0%


AdministrativeOperationsTOTAL

11314,0

100%100%100,0%

JOB CATEGORY NUMBER PERCENTAGE

b.

c.

GRI 205: ANTI-CORRUPTION 20162019 SUSTAINABILITY REPORT

31

MedellínTOTAL

11,0

100%100,0%


THE TOTAL NUMBER AND PERCENTAGE OF EMPLOYEES WHO HAVE RECEIVED ANTI-CORRUPTION TRAINING, BROKEN DOWN BY JOB CATEGORY AND REGION.

e.

THE TOTAL NUMBER AND PERCENTAGE OF MEMBERS OF THE GOVERNING BODY THAT HAVE RECEIVED ANTI-CORRUPTION TRAINING, BROKEN DOWN BY REGION

THE TOTAL NUMBER AND THE NATURE OF CONFIRMED CORRUPTION CASES.

EXPLANATIONThere have been no cases of corruption within the organization.

205-2 Communication and training on anti-corruption policies and procedures

205-3 Confirmed corruption cases and measures taken

MedellínTOTAL

1313,0

91%91,0%


AdministrativeOperationsTOTAL

11213,0

100%66%91,0%

JOB CATEGORY NUMBER PERCENTAGE

a.

0

THE TOTAL NUMBER OF CONFIRMED CASES IN WHICH AN EMPLOYEE HAS BEEN FIRED FOR CORRUPTION OR DISCIPLINARY MEASURES HAVE BEEN TAKEN IN THIS REGARD.


b.

0

THE TOTAL NUMBER OF CONFIRMED CASES IN WHICH CONTRACTS WITH BUSINESS PARTNERS HAVE BEEN TERMINATED OR NOT RENEWED FOR CORRUPTION-RELATED OFFENSES.


c.

0

PUBLIC CORRUPTION-RELATED LEGAL CASES BROUGHT AGAINST THE ORGANIZATION OR ITS EMPLOYEES DURING THE REPORTING PERIOD AND THE RESULTS OF THOSE CASES.


d.

0

GRI 205: ANTI-CORRUPTION 20162019 SUSTAINABILITY REPORT

300 SERIESENVIRONMENTALMATTERS

ENERGY GRI 103MANAGEMENTAPPROACH

34


We are committed to the conservation and protection of the environment, which is why we seek to make a positive impact through the rational use of natural resources.Consequently, we have detected that our greatest impact is in to energy consumption, which is required for the development of our corporate purpose as traders of precious metals.

Therefore, we consider that energy consumption control and administration is essential to ensure our organization's sustainability.

I. WHERE DOES THE IMPACT OCCUR Our operations are carried out exclusively in Medellín, Antioquia, Colombia, where our only headquarters are located. It is important to highlight that the organization's energy demand is almost 100% for electrical energy, which is supplied by the company Vatia and produced by hydroelectric power, in addition to the demand for other energy sources such as the fuels used for employees' travel. II. THE ORGANIZATION'S INVOLVEMENT IN THE IMPACT. FOR EXAMPLE, IF THE ORGANIZATION HAS CAUSED OR CONTRIBUTED TO THE IMPACT OR IS DIRECTLY LINKED TO THE IMPACT THROUGH ITS BUSINESS RELATIONSHIPS.Our impact is related to the consumption of energy and fossil fuels for the business' missionary development, since they are required to carry out our operations and administrative activities, and to move and transport both our product and our employees.

The measurement of the impact on energy demand was taken exclusively at our facilities, without considering the energy used by our vendors that support some of our organization's activities, such as laboratory analysis and transportation of the product to its destination.

b.

GRI 103: MANAGEMENT APPROACH2019 SUSTAINABILITY REPORT

35


we are aware of the current context and recognize that small actions can generate great changes.

For our organization, it is essential to dedicate actions aimed at protecting the environment and fulfilling these commitments, since

Consequently, we have adopted an institutional commitment towards socially responsible management, focusing on sustainable actions in our sector that can positively impact our stakeholders. This is done through the measurement and compensation of our carbon footprint. We have been carrying out this process since 2018, initially serving to compensates our carbon footprint. We plan on subsequently becoming Carbon-neutral, supported by the implementation of energy savings which include campaigns, training, investment in highly energy-efficient equipment, redesigning processes, among others, to ensure this objective.

Recognizing the importance of the efficient use of natural resources and taking on a true commitment to the protection of the environment, we will implement preventive actions so that our operations generate the least possible impact, in order to achieve better results with the least possible use of natural resources.


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I. POLICIESXQUADRA SAS' actions are based on social responsibility, working towards sustainability, innovation, and social, economic and environmental value criteria, with the purpose of positively impacting all our stakeholders who may be directly or indirectly involved with our corporate work.

II. COMMITMENTS• To avoid the irrational use of natural and environmental resources and inadequate waste management.

• To promote good practices in our different stakeholders for the environment’s care and protection.

• To gradually decrease the ecological footprint generated by our operation.

103-2 Management approach and its componentsc.

III. OBJECTIVES AND GOALSTo manage sustainable mobility strategies in order to reduce greenhouse gas emissions from indirect emissions from organizational transport.

To reduce Greenhouse Gases emissions derived from indirect emissions by the organization in the fulfillment of its corporate purpose. The goal is to reduce 10% of the tons of Co2-eq emitted by Xquadra in one year.

To implement actions aimed at the comprehensive management of solid waste generated in our operations. The goal is to decrease the generation of unusable solid waste by 10% per year.

IV. RESPONSIBILITIESThe Integral Management Committee is in charge of managing the activities, plans and programs to achieve the established objectives.


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c.

V. RESOURCESHuman capital: Multidisciplinary group led by the Integral Management Committee, responsible for implementing actions in favor of reducing energy consumption

Time: During their work day, employees will have spaces to carry out training activities and those specified by the Integral Management Committee, for the development of the activities required according to the work schedule

Budget: Xquadra will allocate the necessary funds to ensure proper management, for the fulfillment of the objectives and goals.

Infrastructure: physical space in which training, education and awareness activities will be carried out.

VI. FORMAL COMPLAINT AND/OR CLAIM MECHANISMSIn the event of complaints or claims, there are two formal complaint and/or claim mechanisms: i) online memorandum, to the email address: [email protected]; or ii) filing out a written memorandum, addressed to the Integral Management Committee, which can be delivered at Calle 8B # 65-191 office 427.

VII. SPECIFIC ACTIONS, SUCH AS PROCESSES, PROJECTS, PROGRAMS, AND INITIATIVESSustainable Mobility Program: establishes mobility alternatives, such as strategies to reduce indirect greenhouse gas emissions generated by organizational transport.

Environmental Education Program: It seeks to strengthen our employees' and stakeholders' organizational culture in favor of the environment and the responsible use of natural resources, through awareness-raising sessions, incentives, training, among others.

Responsible Compensation Plan: which defines strategies that allow generating environmental benefits, proportional to the impacts generated by the organization’s greenhouse gases.

Comprehensive waste management plan: The main objective is to give adequate disposal to waste generated as a result of our operation, implementing strategies so that a significant percentage of them will be reincorporated to other value chains, following the principles of the circular economy.



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103-3 Management approach evaluationa.

RESULTS OF THE EVALUATION OF THE MANAGEMENT APPROACHIn 2018 we established a carbon footprint of 13.18 tCO2e as a baseline, which shows a slight increase when compared to that of 2019, determined at 13.80 tCO2e. This is an important achievement, because our operations increased by 30% and new employees were hired without generating a substantial increase in the global carbon footprint.

Although there was a slight increase in our carbon footprint, by detailing the footprint generation per operation and employee, it shows that reductions were achieved by each one of them, nevertheless, the increase in operations affected the end result of our footprint. This is due to our permanent commitment and the efficiency of the implemented actions.

2MECHANISMS FOR EVALUATING THE MANAGEMENT APPROACH’S EFFECTIVENESSWe continue to use the Greenhouse Gas Measurement and Reporting protocol developed by the World Business Council for Sustainable Development (WBCSD) and the World Resources Institute (WRI), as an evaluation mechanism, to prepare the quantification of the corporate Carbon Footprint, based on the guide for calculating the Carbon Footprint for service companies. A comparative process is carried out annually to determine the effectiveness of the actions implemented each year and to find opportunities for improvement that strengthen the company's processes and its sustainable approach.

1ANY MODIFICATION RELATED TO THE MANAGEMENT APPROACH

3

We have incorporated the principles of the circular economy into our organization, with a policy tending to be carbon-neutral.


GRI 301ENERGY2016

GRI 302: ENERGY 2016 40

302-1 Energy consumption within the organization

TOTAL FUEL CONSUMPTION

a.

0,0 JI. ELECTRICAL CONSUMPTION

c.

43182 MJII. HEATING CONSUMPTION

0,0 JIII. COOLING CONSUMPTION

0,0 JIV. STEAM CONSUMPTION

0,0 J

I. ELECTRICITY SOLD

d.

0,0 JII. HEATING SOLD

0,0 JIII. REFRIGERATION SOLD

0,0 JIV. STEAM SOLD

0,0 JTHE TOTAL CONSUMPTION OF FUELS FROM RENEWABLE SOURCES WITHIN THE ORGANIZATION IN JOULES OR MULTIPLES, INCLUDING THE TYPES OF FUELS USED.

We used the Greenhouse Gas Measurement and Reporting protocol prepared by the World Business Council for Sustainable Development (WBCSD) and the World Resources Institute (WRI). Uncertainty was calculated under the methodology implemented in the “GHG Protocol guidance on uncertainty assessment in GHG inventories and calculating statistical parameter uncertainty”, which consists of a simple statistical method for calculating the range of uncertainty using sample data.

The emission factors used for the quantification of greenhouse gases were established by different entities specialized in the matter and selected to be close to Colombia's characteristics, such as: the Ministry of Mines and Energy of the Republic of Colombia for fossil fuels and energy used in the country, Intergovernmental Panel on Climate Change (IPCC), Greenhouse Gas Protocol (GHG Protocol).

b.

0,0 J43182 MJTOTAL ENERGY CONSUMPTION WITHIN THE ORGANIZATION


400 SERIES SOCIALMATTERS

OCCUPATIONALHEALTH AND SAFETY

GRI 103MANAGEMENTAPPROACH

GRI 103: MANAGEMENT APPROACH 43


We recognize our employees' intangible value for the achievement of the organizational purpose, for which we have focused different strategies that ensure their well-being, health, and safety,so that their participation in the company has a positive individual and family impact.

I. WHERE DOES THE IMPACT OCCURAt the end of 2019 we had 14 employees working in our headquarters in Medellín. The activities carried out in our office are exclusively administrative, so the main risk they are exposed to is ergonomic.

II. THE ORGANIZATION'S INVOLVEMENT IN THE IMPACT. FOR EXAMPLE, IF THE ORGANIZATION HAS CAUSED OR CONTRIBUTED TO THE IMPACT OR IS DIRECTLY LINKED TO THE IMPACT THROUGH ITS BUSINESS RELATIONSHIPS.Taking into account the risks inherent to the administrative activities carried out by our employees, the main associated risk is muscle-skeletal damage generated by the ordinary working day. We have thus designed comfortable workstations, according to each area's needs, prioritizing our employees' well-being.

Sometimes the effectiveness of our Occupational Health and Safety Management System controls to prevent or mitigate our employees' risks are limited by the will, the compliance with regulations, and the recommendations given.

b.


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We want our employees to be happy, to have an individual purpose and join ours, to choose us, to see us as an ally to fulfill their dreams, and to recognize that they contribute to the achievement of our higher purpose.

We have implemented a Workplace Safety and Health Management System (SG-OHS), in accordance with current legal regulations, through which occupational risks identified in the occupational hazards and risks matrix are managed and administered, as well as activities for the promotion and prevention of occupational health and well-being.


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To protect the safety and health of all workers, through continuous improvement of the SG OHS. As a goal we will seek to perform induction-reinduction in OHS for all staff.

I. POLICIESXQUADRA SAS recognizes its commitment to the safety and well-being of its employees in all activities carried out in the business, regardless of their type of employment. Therefore, the financial, physical, and human resources necessary to guarantee an adequate implementation of the management of risks and dangers present in the developed processes are allocated, especially those related to public and biomechanical risk. The execution and monitoring of the Occupational Health and Safety Management System's activities will be carried out in accordance with the applicable legal regulations issued by the Ministry of Labor and other surveillance and control entities, under the continuous improvement framework. All employees and contractors will be responsible for complying with the organization's rules, procedures and provisions for occupational safety and health, to ensure that activities are carried out under safe and productive working conditions.

II. COMMITMENTSManage the risks and dangers present in the processes, especially those related to biomechanical and public risk.

IV. RESPONSIBILITIESIII. OBJECTIVES AND GOALS

c.

1

To comply with current national regulations applicable to occupational risks, complying 100% with the requirements associated with the SG OHS.

2

To identify the dangers, evaluate and assess the risks and establish the respective controls. To ensure that the different risk scenarios are controlled.

3

We have an interdisciplinary group for the design and implementation of the Occupational Health and Safety system. Additionally, we have three support groups for its execution.

1

Ensuring the health and safety of all company workers.2

Establishing action plans for the mitigation of occupational risks.3

Self-care training campaigns4To encourage learning and improve employee skills by contributing to their comprehensive growth. Therefore, it is established as a goal that the different training activities are 100% disclosed to all staff.

4



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Postural hygiene campaign and workstation evaluation.1

Implementation of the ergonomic breaks program. 2

Execution of psychosocial risk batteries.3

V. RESOURCESBudget: Xquadra will allocate the necessary funds to ensure proper management in the fulfillment of the objectives and goals

Human capital: Multidisciplinary group led by the SG-OHS, responsible for implementing the system and actions aimed at minimizing and controlling occupational risks.

Infrastructure: Physical space in which training, education and awareness activities are carried out for the staff, in addition to the equipment and supplies necessary to carry out the system's actions.

VI. FORMAL COMPLAINT AND/OR CLAIM MECHANISMSThe COPASST Committee is in charge of identifying risks, and it documents, evaluates, and manages the risks identified within the company through a risk matrix.

The Labor Coexistence Committee deals with workplace harassment and workplace well-being issues, intervening and mediating in labor conflict resolution.

VII. SPECIFIC ACTIONS, SUCH AS PROCESSES, PROJECTS, PROGRAMS, AND INITIATIVES

c.103-2 Management approach and its components


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103-3 Management approach evaluationa.

MECHANISMS FOR EVALUATING THE EFFECTIVENESS OF THE MANAGEMENT APPROACH

Hazard and risk matrix assessment methodology, updated as risks are identified and/or presented.

Additionally, the Occupational Health and Safety Management System undergoes annual auditing cycles that evaluate its effectiveness, as well as management indicators that perform regular and constant monitoring of the established controls, in order to detect any deviation presented, and thus ensure their effectiveness over time.

RESULTS OF THE EVALUATION OF THE MANAGEMENT APPROACH

At the end of 2019, an evaluation of our Occupational Safety and Health Management System and its effectiveness was carried out, which resulted in a 93.25% effectiveness in fulfilling the proposed activities and requirements associated with the SG-OSH. Consequently, this translates into a convenient, adequate, and efficient system for the organization, bearing in mind that improvement actions are established for 2020 aimed at achieving 100% compliance.

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2

ANY MODIFICATION RELATED TO THE MANAGEMENT APPROACH

The implementation and execution phase of the SG OHS was successfully completed in 2019. Verification and audit activities will continue for adjustments and improvements to the system.

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GRI 403OCCUPATIONAL HEALTHAND SAFETY 2016

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WE HAVE 3 DIFFERENT COMMITTEES, NAMELY:

403-1 Representation of workers in formal worker-company health and safety committees

Joint Committee on Occupational Safety and Health - COPASST

Which is made up of four (4) people, two (2) staff representatives and two (2) from

the employer. It discusses issues of promotion and prevention of

occupational risks.

1 2 3

Labor Coexistence Committee - COCOLA

It is in charge of mediating in work environment situations, which is made up of four (4) people, two (2) staff representatives

and two (2) from the employer.

Emergency BrigadeResponsible for dealing with any

emergency situation that may arise at Xquadra's facilities. This team is also

made up of four (4) people, and they are in charge of evacuation, first aid, and

emergencies.

100,0%THE PERCENTAGE OF EMPLOYEES WHOSE WORK OR WORKSTATION IS CONTROLLED BY THE ORGANIZATION AND WHO ARE REPRESENTED BY FORMAL WORKER-COMPANY HEALTH AND SAFETY COMMITTEES.

GRI 403: OCCUPATIONAL HEALTH AND SAFETY 20162019 SUSTAINABILITY REPORT

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