I. Course Description ITNS I is a full year study designed as a course to prepare the student for TestOut's PC Pro certification—a comprehensive, real-

world study consisting of all concepts of hardware/peripherals, basic networking, security, operating system (Windows, Mac OS,

Linux) installation, maintenance, and troubleshooting, and mobile technologies. Moreover, students will learn how to spec PCs

based on customer needs. Acquiring the PC Pro certification will qualify and allow students, should they choose, to pursue

CompTIA’s A+ certification.

Students will complete the course with a full understanding of information technology and its many realms, thereby allowing them

to eventually branch out to a specific area of study.

II. Curriculum Unit Planner

Unit 1

Content Area: Informational Technology & Network Security I

Grade(s) 9

Unit Plan Title: Unit 1 – Information Technology Essentials

Unit 1 will introduce the essential concepts of Information Technology including hardware, software,

peripherals, and operating systems.

I. Intro to IT (2 days)

a. Describing Information Technology (IT)

b. Areas within IT

c. Careers in IT

II. Hardware Basics (5 days)

a. External components of the computer

b. Common ports and connectors found on modern computers

c. Internal components

III. Software (5 days)

a. Office software (Word, Excel, PowerPoint)

b. E-mail

c. Basic programming (Python)

d. Software development

e. Cloud Computing

IV. Operating Systems (4 days)

a. Windows basics

b. Linux basics

c. Mac OS basics

V. Peripherals (3 days)

a. USB, Firewire, and Thunderbolt

b. Display devices

c. Printers

NJSLS/CCTC Standard(s) Addressed

CRP2. Apply appropriate academic and technical skills.

CRP10. Plan education and career paths aligned to personal goals.

CRP11. Use technology to enhance productivity.

9.3. IT.6 Describe trends in emerging and evolving computer technologies and their influence on IT practices.

9.3. IT.12 Demonstrate knowledge of the hardware components associated with information systems.

9.3. IT-PRG.1 Analyze customer software needs and requirements.

9.3. IT-PRG.6 Program a computer application using the appropriate programming language.

Essential Questions (3-5)

1. What is Information Technology?

2. What are the main components of the computer?

3. What are the components and functions of an operating system?

4. What are the various types of peripherals that can be connected to a computer?

5. What types of careers are available in the world of Information Technology?

Anchor Text(s)

Using Information Technology 11e: A Practical Introduction to Computers & Communication – Sawyer, and Williams-McGraw Hill

2014. ISBN-10: 0073516880

Mike Meyer's Guide to Managing and Troubleshooting PCs, 5th Edition – McGraw Hill 2016. ISBN 220.../1259643441

Short & Informational Texts (3-5)

ARTICLES

“What is the Future of Information Technology?”

https://www.forbes.com/sites/quora/2017/12/15/what-is-the-future-of-information-technology/#2a504e9d49d0

“Why Everyone Should Have to Learn Computer Programming”

http://theconversation.com/why-everyone-should-have-to-learn-computer-programming-62328

“The Future of Windows-as-a-Service”

https://www.computerworld.com/article/3253120/microsoft-windows/the-future-of-windows-as-a-service.html

Expected Proficiencies/Career and Life Skills

Demonstrate how a computer works

Identify the components of a modern computer

Navigate the Windows interface

Navigate the Mac OS interface

Navigate the Linux interface

Perform basic coding in Python

Compose a proper e-mail

Demonstrate how to perform basic tasks using Microsoft Office

Demonstrate how to select a display device

Convert binary to decimal

https://www.forbes.com/sites/quora/2017/12/15/what-is-the-future-of-information-technology/#2a504e9d49d0

http://theconversation.com/why-everyone-should-have-to-learn-computer-programming-62328

https://www.computerworld.com/article/3253120/microsoft-windows/the-future-of-windows-as-a-service.html

Determine future trends in technology

Formative & Summative Assessments

TestOut Module quizzes (Formative)

TestOut lab simulations (Formative)

Section assignments/activities (Formative)

Module review packets (Summative)

Comprehensive module tests (Summative)

Practical scenario assessments (Real world labs) (Summative)

Trimester projects (Summative)

Trimester exam (Summative)

Resources (Websites, LMS, Google Classroom, documents, etc.)

Testout’s LabSim (Modules 1, 4, and 7)

Canvas LMS

Microsoft PowerPoint

Microsoft Word

Instructional Videos

Wikis

Infographics (www.piktochart.com)

Review Game websites (i.e. www.classtools.net)

Google Drive/Docs/Slides

Career search engines (i.e. Careerbuilder, Indeed)

Knowledgebase

Technical forums

Microsoft Visio

YouTube videos

Suggested Time Frame: 3 Weeks

http://www.piktochart.com/

http://www.classtools.net/

Unit 2


Grade(s) 9

Unit Plan Title: Unit 2 – Safety and Professionalism

Unit 2 will cover the importance of safety in the workplace as well as the necessary skills required for becoming

a professional service technician. The student will also delve into the importance of digital citizenship.

I. Protection and Safety (7 days)

a. Personal safety measures and safety hazards

b. Electrostatic discharge (ESD) and how to protect against it

c. Environmental concerns

d. The PC toolkit

e. PC maintenance

f. Battery backup solutions

II. Professionalism (4 days)

a. Employment protocols

b. Communicating effectively

c. Digital citizenship

III. Troubleshooting Overview (2 days)

a. The systematic approach


CRP1. Act as a responsible and contributing citizen and employee.


CRP4. Communicate clearly and effectively and with reason.

CRP8. Utilize critical thinking to make sense of problems and persevere in solving them.


CRP12. Work productively in teams while using cultural global competence.

9.3. IT.1 Demonstrate effective professional communication skills and practices that enable positive customer relationships.

9.3. IT.4 Demonstrate positive cyber citizenry by applying industry accepted ethical practices and behaviors.

9.3. IT-SUP.1 Provide technology support to maintain service.

9.3. IT-SUP.3 Apply appropriate troubleshooting techniques in resolving computer hardware, software, and configuration problems.

9.3. IT-SUP.6 Evaluate the effectiveness of an information system.


1. How can environmental conditions affect computer systems?

2. What are some examples of effective communication?

3. What are the tools most commonly used by a computer service technician?

4. What are the steps for properly troubleshooting a computer problem?

5. What is digital citizenship?

Anchor Text(s)


2014.

Mike Meyer's Guide to Managing and Troubleshooting PCs, 5th Edition – McGraw Hill 2016


ARTICLES

“Digital Citizenship is more important than ever.”

https://www.iste.org/explore/articleDetail?articleid=535

“How to Select an Uninterruptible Power Supply (UPS) for Your Computer.”

https://www.howtogeek.com/161479/how-to-select-a-battery-backup-for-your-computer/

“Troubleshooting with the Scientific Method.”

http://www.inetdaemon.com/tutorials/troubleshooting/scientific_method.shtml


Demonstrate how to communicate effectively and clearly

Demonstrate professionalism in the workplace.

Demonstrate safety measures in the workplace.

Identify the purpose for an MSDS.

Identify the steps for properly handling sensitive materials

https://www.iste.org/explore/articleDetail?articleid=535

https://www.howtogeek.com/161479/how-to-select-a-battery-backup-for-your-computer/

http://www.inetdaemon.com/tutorials/troubleshooting/scientific_method.shtml

Troubleshoot a basic computer problem

Install a backup power solution

Identify all of the common tools in a PC toolkit

Demonstrate proper cyber ethics

Recognize the environmental impacts on computer systems











Testout’s LabSim (Module 2)

Canvas LMS


Microsoft Word


Wikis




Knowledgebase

Technical forums

Microsoft Visio

YouTube videos




Unit 3


Grade(s) 9

Unit Plan Title: Unit 3 – System Components and Implementation

Unit 3 will delve further into the individual components of the computer and how they work both independently

and together. The unit will also cover troubleshooting each device. Students will also learn how to build a

computer from the ground up, install Windows, and perform post-installation tasks.

I. System Components (20 days)

a. Differentiating among various cases and form factors

b. Power supplies

i. Power supply requirements

ii. Basics of electricity

iii. Installing and testing a power supply

iv. Troubleshooting power supplies

c. Motherboards

i. Selecting a motherboard based on needs/requirements

ii. Installing a motherboard

iii. Identifying the components on the motherboard

iv. Troubleshooting motherboards

d. CPUs

i. Selecting a CPU based on needs/requirements

ii. Identifying CPU characteristics

iii. Troubleshooting CPUs

e. Memory

i. Memory characteristics

ii. Identifying memory by sight

iii. Installing memory

iv. Troubleshooting memory

f. BIOS/UEFI

i. The purpose of the BIOS/UEFI system

ii. The boot process

iii. Configuring settings in the BIOS/UEFI

iv. Upgrading the BIOS/UEFI

g. Storage Devices

i. SATA drives and their characteristics

ii. SSD versus legacy hard drives

iii. Optical media

iv. RAID arrays

h. Expansion Cards

i. Identifying different expansion buses

ii. Selecting and installing an expansion card

i. Video

i. Video card characteristics

ii. Selecting and installing a video card

j. Audio

i. Audio card characteristics

ii. Selecting and installing an audio card

k. Cooling systems

i. Properly cooling the internal components (air flow)

ii. Custom CPU coolers

II. Building the computer system (10 days)

a. Researching a selecting components

b. Building the system on the bench

c. Building the system in the case

III. Installing Windows (5 days)

a. Pre-Installation tasks

b. Installing Windows 7

c. Installing Windows 10

d. Post-installation tasks

IV. Devices & Drivers (5 days)

a. Installing and managing device drivers in Windows

b. Troubleshooting device driver issues in Windows

c. Managing devices in Linux



CRP6. Demonstrate creativity and innovation.

CRP7. Employ valid and reliable research strategies.


9.3. IT.2 Use product or service design processes and guidelines to produce a quality information technology (IT) product or service.



9.3. IT.13 Compare key functions and applications of software and determine maintenance strategies for computer systems.


9.3. IT-SUP.3 Apply appropriate troubleshooting techniques in resolving computer hardware, software and configuration problems.

9.3. IT-SUP.4 Perform installation, configuration and maintenance of operating systems.


9.3. IT-SUP.7 Employ system installation and maintenance skills to setup and maintain an information system.

9.3. IT-SUP.9 Employ technical writing and documentation skills in support of an information system.

9.3. IT-SUP.10 Apply quality assurance processes to maximize information system operation.


1. What are the main components of a motherboard?

2. How do all of the system components participate in system performance?

3. What are some things to consider before installing Windows?

4. What are some things to consider when researching components for a system?

Anchor Text(s)


2014. ISBN-10: 0073516880



ARTICLES

“How to Build a Gaming PC 2018—Step by Step Guide to Choosing Your Hardware”

https://newbcomputerbuild.com/newb-computer-build/how-to-build-a-gaming-pc-step-by-step-guide/

“This is Why the World Moved Onto UEFI from BIOS”

http://www.onlinecmag.com/bios-past-uefi-future/

“Start fresh with a clean installation of Windows 10”

https://www.microsoft.com/en-us/software-download/windows10startfresh


Demonstrate how each system component works independently as well as together

Make configuration changes in the BIOS/UEFI

Update the BIOS/UEFI (Flashing)

Demonstrate how to properly test AC and DC power

Build a computer system from start to finish

Troubleshoot component problems

Perform Windows pre-installation tasks

Install Windows 7 and Windows 10

Perform post-installation tasks

Install and manage device drivers









https://newbcomputerbuild.com/newb-computer-build/how-to-build-a-gaming-pc-step-by-step-guide/

http://www.onlinecmag.com/bios-past-uefi-future/

https://www.microsoft.com/en-us/software-download/windows10startfresh



Testout’s LabSim (Modules 3, 5, and 10)

Canvas LMS


Microsoft Word


Wikis




Knowledgebase

Technical forums

Microsoft Visio

YouTube videos

Suggested Time Frame: 6-7 Weeks

Unit 4


Grade(s) 9

Unit Plan Title: Unit 4 – Operating System Management

Unit 4 will cover all of the skills required to configure, update, and maintain an operating system and its

features. In this unit, the student will work with Windows 10, Mac OS, and Linux. They will also use the

Command-Line Interface (CLI) to manage files and folders.

I. System Management (25 days)

a. Windows System Tools

i. Working with Control Panel



ii. Managing applications with Task Manager

iii. Configuring the Registry

iv. System Configuration and DirectX

v. System Commands

vi. Performance Monitoring

b. Preferences and Settings

i. Personalizing Windows

ii. Configuring Region and Language

c. Configuring Video

i. Updating video drivers

ii. Optimizing video settings

iii. Configuring display settings

iv. Troubleshooting video problems

d. Users and Groups

i. Managing local users and groups

ii. Managing online authentication accounts

iii. Managing User Account Control (UAC) settings

e. Remote Services

f. Managing Applications

i. Windows application management

ii. Linux application management

iii. Digital content management

g. System Updates, Backup, and Recovery

h. System Protection

i. Configuring virtual memory

ii. Configuring restore points

i. Troubleshooting

i. Troubleshooting Windows applications and services

ii. Troubleshooting system lockups

iii. Troubleshooting Windows boot errors

iv. Performance Monitoring

II. Managing Storage (6 days)

a. Partitions, volumes, and file systems

b. Creating volumes and formatting drives

c. Adding space to existing volumes

d. Implementing storage spaces

e. Optimizing disk performance

f. Troubleshooting storage issues

III. Managing Files and Folders (10 days)

a. File locations

b. Managing files in Windows

i. File structure (file name, extensions, attributes)

ii. File associations

c. Managing directories using the Command Line Interface (CLI)

d. Configuring NTFS permissions

e. Sharing and securing folders

f. Managing files in Linux

i. Viewing file contents

ii. Managing ownership and permissions





9.3. IT.7 Perform standard computer backup and restore procedures to protect IT information.





9.3. IT-SUP.8 Employ system administration and control skills to monitor the performance of an information system.




1. What is the purpose of the Control Panel?

2. What is the procedure used for backup and restore of a Windows system?

3. What is the importance in knowing how to effective use the Command-Line interface (CLI)?

4. How is Disk Management used to effectively create and manage volumes?

5. How are NTFS permissions used to secure files and folders?

Anchor Text(s)


2014. ISBN-10: 0073516880



ARTICLES

“Five benefits of command line tools”

https://www.techrepublic.com/blog/linux-and-open-source/five-benefits-of-command-line-tools/

“What Are Some of the Benefits of Remote IT Services?”

http://www.channelfutures.com/rmm/what-are-some-benefits-remote-it-services

“Mega-Guide: 10 Ways to Customize Windows 10”

https://www.computershopper.com/windows-10/mega-guide-10-ways-to-customize-windows-10


Make changes to Windows using Control Panel

Use basic system commands to manage a Windows system

Navigate the Windows Registry

Personalize Windows

Create and manage users and groups

Configure remote services

Manage applications in Windows

Manage applications in Linux

Understand how software licensing and Digital Rights Management (DRM) work

https://www.techrepublic.com/blog/linux-and-open-source/five-benefits-of-command-line-tools/

http://www.channelfutures.com/rmm/what-are-some-benefits-remote-it-services

https://www.computershopper.com/windows-10/mega-guide-10-ways-to-customize-windows-10

Backup and restore a Windows system

Configure updates for a Windows system

Troubleshoot Windows boot errors

Configure virtual memory

Create and manage storage volumes

Use the Command Line Interface (CLI) to manage files and folders

Configure NTFS permissions

Share and secure files and folders

Manage files in Linux

Configure dual monitors

Optimize video settings

Troubleshoot video problems











Testout’s LabSim (Modules 4, 5, 9 and 11)

Canvas LMS


Microsoft Word



Wikis



Knowledgebase

Technical forums

Microsoft Visio

YouTube videos


Unit 5


Grade(s) 9

Unit Plan Title: Unit 5 – Networking and Mobile Devices

Unit 5 will cover the basics of wired and wireless networking. Students will get an introduction to the networking

world that will help them in their second year. Mobile devices and solutions will also be covered.

I. Networking (12 days)

a. What is a Network? (3 T’s—Types, Terms, and Topologies)

b. Network hardware

i. Physical infrastructure (hubs, switches, etc.)

ii. Network adapters

c. Networking media

i. Coaxial

ii. Twisted Pair

iii. Fiber optic

d. Ethernet standards and practices



e. IP addressing

i. Structure of an IP address

ii. Subnet masks and default gateway

iii. IP configuration

iv. IPv6

f. Wireless networking

i. Installing and configuring a wireless adapter

ii. Configuring wireless profiles

iii. Connecting to a wireless network

iv. Wireless security

v. Infrared, Bluetooth, and NFC devices

g. Internet connectivity

i. The various Internet services

ii. Configuring Internet connections

iii. Designing a small office/home office (SOHO) network

iv. Using HomeGroup

h. Network utilities (ping, tracert, nslookup)

i. Troubleshooting networks

II. Mobile Devices (8 days)

a. Notebook computers

i. Components of notebook computers

ii. Replacing notebook components (hard drive, RAM, LCD, motherboard)

iii. Managing power

iv. Troubleshooting notebooks

b. Mobile technologies (iOS and Android)

c. Mobile device networking

i. Synchronizing data

ii. Configuring e-mail

iii. Securing the mobile device

d. Troubleshooting mobile devices









9.3. IT-SUP.5 Demonstrate the use of networking concepts to develop a network.

9.3. IT-NET.1 Analyze customer or organizational network system needs and requirements.

9.3. IT-NET.2 Analyze wired and wireless network systems to determine if they meet specifications (e.g., IEEE, power and security).

9.3. IT-NET.3 Design a network system using technologies, tools and standards.

9.3. IT-NET.4 Perform network system installation and configuration.

9.3. IT-NET.5 Perform network administration, monitoring and support to maintain a network system.


1. What is a network?

2. What are the major factors that affect wired network communication?

3. What are the steps for installing a small office/home office (SOHO) network?

4. What are the steps for creating a wireless infrastructure?

5. How have mobile device technologies evolved over the years?

Anchor Text(s)


2014. ISBN-10: 0073516880



ARTICLES

“An Introduction to the OSI Model”

https://www.techopedia.com/2/27094/networks/an-introduction-to-the-osi-model

“LAN WAN PAN MAN: Learn the Differences Between These Network Types”

https://www.techopedia.com/2/29090/networks/lanwanman-an-overview-of-network-types

“Google’s future plans for Android might be truly exciting”

http://bgr.com/2017/02/16/google-andromeda-fuchsia-android/

“How To Make Alexa the Center of Your Smart Home”

https://www.lifewire.com/make-alexa-run-your-smart-home-4129663

https://www.techopedia.com/2/27094/networks/an-introduction-to-the-osi-model

https://www.techopedia.com/2/29090/networks/lanwanman-an-overview-of-network-types

http://bgr.com/2017/02/16/google-andromeda-fuchsia-android/

https://www.lifewire.com/make-alexa-run-your-smart-home-4129663


Demonstrate how a basic network works

Select and install a network adapter

Differentiate among network media and the methods in which they transmit data

Demonstrate what is required for a network to be compliant with Ethernet standards

Configure IP address information for a host

Install and configure a wireless adapter

Configure a wireless profile

Configure a Cable Internet connection

Configure a DSL Internet connection

Configure a wireless infrastructure

Use network utilities to troubleshoot a network

Troubleshoot network connectivity issues

Remove and replace notebook components

Manage power settings for notebooks

Synchronize data for mobile devices

Configure E-mail on a mobile device

Secure a mobile device











TestOut’s LabSim (Modules 6 & 8)

Canvas LMS

Cisco Packet Tracer


Microsoft Word


Wikis




Knowledgebase

Technical forums

Microsoft Visio

YouTube videos


Unit 6


Grade(s) 9

Unit Plan Title: Unit 6 – Security

Unit 6 will cover the various security threats that users and devices face and how to protect against those

threats.

I. Security (16 days)



a. Best Practices

i. Security policies

ii. Workstation security

b. Incident Response

c. Physical security

d. Social engineering

e. BIOS/UEFI security

f. Malware

g. Authentication

h. File Encryption

i. Network security

i. Firewalls

ii. Proxy servers

iii. VPNs







9.3. IT.4 Demonstrate positive cyber citizenry by applying industry accepted ethical practices and behaviors.

9.3. IT.8 Recognize and analyze potential IT security threats to develop and maintain security requirements.

9.3. IT.10 Describe the use of computer forensics to prevent and solve information technology crimes and security breaches.





1. What is the Principle of Least Privilege?

2. What are the various types of malware?

3. How is social engineering dangerous to an organization or individual?

4. What are the key points of an incident response?

5. What are some methods to protect a network from security threats?

Anchor Text(s)


2014. ISBN-10: 0073516880



ARTICLES

“The Biggest Cybersecurity Disasters of 2017 So Far”

https://www.wired.com/story/2017-biggest-hacks-so-far/

“Social Engineering Attacks: Common Techniques & How to Prevent an Attack”

https://digitalguardian.com/blog/social-engineering-attacks-common-techniques-how-prevent-attack

“Why Digital Forensics In Incident Response Matters More Now”

https://www.darkreading.com/attacks-breaches/why-digital-forensics-in-incident-response-matters-more-now/a/d-

id/1318254?


Implement best practices for security

Demonstrate how organizational security policies and Acceptable Use Policies (AUP) protect an organization

Perform basic forensic procedures

Implement effective physical security measures

Protect against social engineering threats

Configure BIOS/UEFI security

Protect against malware threats

Configuring password policies on Windows accounts

Encrypt files and folders

https://www.wired.com/story/2017-biggest-hacks-so-far/

https://digitalguardian.com/blog/social-engineering-attacks-common-techniques-how-prevent-attack

https://www.darkreading.com/attacks-breaches/why-digital-forensics-in-incident-response-matters-more-now/a/d-id/1318254

https://www.darkreading.com/attacks-breaches/why-digital-forensics-in-incident-response-matters-more-now/a/d-id/1318254

Configure the Windows firewall

Configure a proxy server

Configure a VPN











TestOut’s LabSim (Module 12)

Canvas LMS



Microsoft Word


Wikis



Knowledgebase

Technical forums

Microsoft Visio

YouTube videos




Unit 7


Grade(s) 9

Unit Plan Title: Unit 7 – Capstone and Certification

Unit 7 will utilize capstone lab simulations and hands-on assessments to prepare the student for the certification

exam.

I. Capstone exercises (All lab simulations using TestOut’s LabSim)

a. Build a Computer from Scratch

b. Troubleshoot a malfunctioning computer

c. Troubleshoot system startup errors

d. Create a home office network

e. Configure Windows

f. Troubleshoot a mobile device

g. Configure Linux

II. Certification – PC Pro exam

a. Practice exams

b. Certification

15 days are required.




CRP4. Communicate clearly and effectively and with reason.


CRP10. Plan education and career paths aligned to personal goals.


CRP12. Work productively in teams while using cultural global competence.

9.3. IT.2 Use product or service design processes and guidelines to produce a quality information technology (IT) product or service.


9.3. IT.7 Perform standard computer backup and restore procedures to protect IT information.

9.3. IT.8 Recognize and analyze potential IT security threats to develop and maintain security requirements.

9.3. IT.10 Describe the use of computer forensics to prevent and solve information technology crimes and security breaches.




9.3. IT-SUP.3 Apply appropriate troubleshooting techniques in resolving computer hardware, software, and configuration problems.




9.3. IT-SUP.7 Employ system installation and maintenance skills to setup and maintain an information system.

9.3. IT-SUP.8 Employ system administration and control skills to monitor the performance of an information system.



9.3. IT-NET.1 Analyze customer or organizational network system needs and requirements.

9.3. IT-NET.2 Analyze wired and wireless network systems to determine if they meet specifications (e.g., IEEE, power and security).

9.3. IT-NET.3 Design a network system using technologies, tools and standards.

9.3. IT-NET.4 Perform network system installation and configuration.

9.3. IT-NET.5 Perform network administration, monitoring and support to maintain a network system.


1. What are the steps required for properly preparing for certification?

2. What are the steps for troubleshooting a common PC problem?

3. What are the steps for creating a small office/home office network?

4. How do you build a computer from scratch?

Anchor Text(s)


2014. ISBN-10: 0073516880



SOFTWARE

TestOut’s LabSim Module 13 Capstone Exercises

TestOut’s LabSim PC Pro practice exams

TestOut’s LabSim PC Pro demonstrations for review


Implement best practices for security

Configure BIOS/UEFI

Configuring password policies on Windows accounts

Encrypt files and folders

Configure the Windows firewall

Build a computer from scratch

Perform basic and advanced configurations in Windows

Perform basic configurations in Linux

Configure mobile devices

Create and manage storage spaces

Troubleshoot PC problems

Configure system protection

Configure backups and restore points


TestOut’s LabSim capstone lab simulations (Formative)

PC Pro certification exam (Summative)


TestOut’s LabSim (Module 13)

Canvas LMS



Lab simulations


III. Instructional Strategies:

Lecture

Instructional videos (YouTube, TestOut’s LabSim)

Instructional demos (LabSim)

Lab simulations (LabSim)

Class discussions

Slide shows and other visual data

Strategy games to enhance critical thinking

Collaborative hands-on projects

Researching information

Technical writing

Debating

Role-playing scenarios

Answering questions

Extrapolating data

Differentiated instruction

o Students will be placed into lab groups based on a pre-assessment. Each group will be a mix of students with

some/little experience to students with more experience.

o At times, students will collaborate to solve real-world scenarios. Each student will bring his/her own strength to the

group and assist others who are not as strong in a particular area. This balance will help them solve real-world

problems in the IT world.

o Through lectures, hands-on scenarios, simulations, video demos, and SMART Board interactions, the students will

be exposed to a variety of teaching methods that appeal to auditory, visual, and kinesthetic learners.

IV. Methods of Student Evaluation:

Assessment in a vocational area can be divided into four general categories—formal (graded), informal (ungraded), certification,

and practical application.

Formal Assessments: Module quizzes

Do-Now quizzes

Section assignments or activities

Lab Reports

Oral presentations

Lab simulations

Tests

Some of the informal assessments include, but are not limited to: Daily closure discussion – At the end of each day, the instructor and students discuss the day’s topic and provide insight

and ask questions

Canvas Collaborations – Students are always working in groups. At the end of lab time, students are to exchange

information, project data, lab reports, et al with their group members via Canvas or Google.

Certification (Summative, counts as Exam grade) – The ultimate goal at the end of the year is to acquire certification.

ITNS 1 students will be taking the PC Pro certification provided by TestOut Corporation. It qualifies the student to pursue

CompTIA’s A+ certification, the current de facto industry standard certification.

Practical application is the most important component to any vocational area. It demonstrates that a student can put the learned

information into action by applying it in a real-world scenario. Some practical application assessments include, but are not limited

to:

Real world labs – Students will perform hands-on activities with the equipment based on a given set of instructions. Upon

completion, they must develop a lab report summarizing their findings.

Professional performance – While academics and discipline are separate entities, they are conjunctive in this shop because

acting in a professional manner during lab is of paramount importance. Therefore, students will be assessed on their

behavior in the lab.

Projects – There will be a project each trimester. Successful completion of the project demonstrates that the students can

practically apply most (or all) of the unit’s concepts.

V. Scope and Sequence:

I = Introduce

D = Develop

R = Reinforce

M = Master

Act as a responsible and contributing citizen and

employee.

I, D

Apply appropriate academic and technical skills.

I, D

Communicate clearly and effectively and with

reason.

I, D

Utilize critical thinking to make sense of problems

and persevere in solving them.

I, D

Use technology to enhance productivity.

I, D

Work productively in teams while using cultural

global competence.

I, D, R

Demonstrate effective professional communication

skills and practices that enable positive customer

relationships.

I, D

Demonstrate positive cyber citizenry by applying

industry accepted ethical practices and behaviors.

I, D, R

Describe trends in emerging and evolving computer

technologies and their influence on IT practices.

I, D

Perform standard computer backup and restore

procedures to protect IT information.

I, D, R

Recognize and analyze potential IT security threats

to develop and maintain security requirements.

I

Describe the use of computer forensics to prevent

and solve information technology crimes and

security breaches.

I

Demonstrate knowledge of the hardware

components associated with information systems.

I, D, R, M

Compare key functions and applications of

software and determine maintenance strategies for

computer systems.

I, D

Provide technology support to maintain service. I, D, R

Manage operating systems and software

applications, including maintenance of upgrades,

patches and service packs.

I, D, R

Apply appropriate troubleshooting techniques in

resolving computer hardware, software, and

configuration problems.

I, D

Perform installation, configuration and

maintenance of operating systems.

I, D, R

Demonstrate the use of networking concepts to

develop a network.

I, D

Evaluate the effectiveness of an information

system.

I, D

Employ system installation and maintenance skills

to setup and maintain an information system.

I, D

Employ system administration and control skills to

monitor the performance of an information system.

I, D

Employ technical writing and documentation skills

in support of an information system.

I, D

Apply quality assurance processes to maximize

information system operation.

I, D

Analyze customer software needs and

requirements.

I, D

Program a computer application using the

appropriate programming language.

I

Analyze customer or organizational network

system needs and requirements.

I, D

Analyze wired and wireless network systems to

determine if they meet specifications (e.g., IEEE,

power and security).

I

Design a network system using technologies, tools

and standards.

I

Perform network system installation and

configuration.

I

Perform network administration, monitoring and

support to maintain a network system.

I

VI. Course Textbooks, Instructional Resources & Software:

Student Resources

Digital

Teacher Resources

Digital

TestOut’s LabSim PC Pro: http://www.testout.com/

Fact sheets (notes) Video lessons Video demonstrations Lab simulations Formative assessments Practice exams Simulated sandbox environment Certification program

Microsoft Visio

Industry standard software for IT blueprints Cisco Packet Tracer

Industry standard software for designing mock

networks Simulates real world packet transmissions and

routing Simulates real world TCP/IP configuration and

network management Cisco Networking Academy

Contains Python Academy, Cybersecurity

Academy, Networking Essentials, and many

other resources tied to the curriculum

Print/E-Book

TestOut’s LabSim PC Pro: http://www.testout.com/

Custom exam creation Student progress monitoring Scoresheet based on criteria Answer keys Certification administration Teacher resources

Microsoft Visio

Industry standard software for IT blueprints

Cisco Packet Tracer

Industry standard software for designing mock

networks Simulates real world packet transmissions and

routing Simulates real world TCP/IP configuration and

network management

Cisco Networking Academy

Contains Python Academy, Cybersecurity

Academy, Networking Essentials, and many

other resources tied to the curriculum

Print/E-Book

http://www.testout.com/

http://www.testout.com/

Mike Meyer's Guide to Managing and Troubleshooting PCs,

5th Edition

Author: Mike Meyers

Publisher: McGraw Hill 2016

ISBN-13: 978-1259589546

ISBN-10: 1259589544


Lab Manual, 5th Edition

Author: Mike Meyers


ISBN-13: 978-1259643446

ISBN-10: 1259643441

Using Information Technology 11e: A Practical Introduction

to Computers & Communication

Author: Sawyer and Williams

Publisher: McGraw Hill 2014.

ISBN-13: 978-0073516882

ISBN-10: 0073516880

Physical Parts

System Components to build a PC (Case, Power

supply, CPU, RAM, Motherboard, Video card) PC Toolkits for installing and removing components

Practice laptops to remove and replace components


5th Edition

Author: Mike Meyers


ISBN-13: 978-1259589546

ISBN-10: 1259589544


Lab Manual, 5th Edition

Author: Mike Meyers


ISBN-13: 978-1259643446

ISBN-10: 1259643441

Using Information Technology 11e: A Practical Introduction

to Computers & Communication

Auther: Sawyer and Williams

Publisher: McGraw Hill 2014.

ISBN-13: 978-0073516882

ISBN-10: 0073516880

VII. Student Handout

Information Technology & Network Security (ITNS) I is a full year study designed as a course to prepare the student for TestOut's

PC Pro certification—a comprehensive, real-world study consisting of all concepts of hardware/peripherals, basic networking,

security, operating system (Windows, Mac OS, Linux) installation, maintenance, and troubleshooting, and mobile technologies.

Moreover, students will learn how to spec PCs based on customer needs. Acquiring the PC Pro certification will qualify and allow

students, should they choose, to pursue CompTIA’s A+ certification. Students will complete the course with a full understanding

of information technology and its many realms, thereby allowing them to eventually branch out to a specific area of study.

PROFICIENCIES

A. Demonstrate how to work safely in professional environment.

B. Use resources to examine trends, certifications, and careers in Information Technology.

C. Demonstrate the parts of the PC and their functions.

D. Perform basic coding in Python.

E. Demonstrate how Cloud computing works.

F. Properly install and configure PC peripherals.

G. Install, configure, and maintain a Windows operating system.

H. Perform configuration settings in Linux and Mac OS.

I. Build a computer from scratch.

J. Customize component selection based on client needs.

K. Configure a virtual machine.

L. Manage files and folders.

M. Configure NTFS permissions.

N. Master Command Line Interface (CLI) commands

O. Implement storage solutions.

P. Troubleshoot device installation.

Q. Configure mobile devices.

R. Install and configure a small office/home office (SOHO) network.

S. Test network connectivity using TCP/IP tools.

T. Demonstrate how to protect a PC from malware.

U. Configure wireless settings.

V. Configure methods to connect to the Internet.

W. Train users on security measures.

X. Implement a security plan.

Y. Develop a troubleshooting approach.

Information Technology & Network Security I (ITNS I ...

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