Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

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Information Sources, Audiences, Evaluation Iain Rickard Performance Manager

Transcript of Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

Page 1: Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

Information

Sources, Audiences, Evaluation

Iain RickardPerformance Manager

Page 2: Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

Wandsworth Clinical Commissioning Group2

SourcesPublic Health Information about health and our population’s needs

Activity & Cost Are we spending (y)our money appropriately to address the above?

Performance Are we meeting national and local targets?

Quality Measures Are patients receiving safe and effective care?

Feedback Complaints, compliments, survey results

Page 3: Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

Wandsworth Clinical Commissioning Group3

AudiencesThe following groups and individuals receive and evaluate information:

CCG Integrated Governance Committee

Providers (St. George’s, Community Services Wandsworth, SWL &

St. George’s Mental Health Trust) at Clinical Quality Review

Meetings

Commissioning Teams

Urgent Care Board (new)

CCG Board

Patients & the Public (via Board meetings or websites)

NHS England

Page 4: Information Sources, Audiences, Evaluation Iain Rickard Performance Manager.

Wandsworth Clinical Commissioning Group4

EvaluationExisting Information National targets (e.g. A&E 4 hour wait, 18 week RTT)

Benchmarking (against similar organisations / national averages)

Drilling Down More detailed data

Service Plans

Developing New Information (Intelligence) Proxy indicators (Smoking Quitters as a measure of CVD Mortality)

Early warning systems (Urgent Care Dashboard & Post Keogh report)

Diagnostics (Mapping & Modelling)