Information Resources Management College National Defense University EA Development and Authority...

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Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community for government’s most promising information leaders.”

Transcript of Information Resources Management College National Defense University EA Development and Authority...

Page 1: Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community.

Information Resources Management CollegeNational Defense University

EA Development and Authority

Con Kenney3 August 2010

“A global learning community for government’s most promising information leaders.”

Page 2: Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community.

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Agenda

Useful applications of EA Simple Lifecycle Model To apply EA the agency must align, integrate, and

informate its controls Controls Many IT Investments Don’t Deliver Reducing IT Investment Failure Where to Start? It Depends.

Page 3: Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community.

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Useful applications of EA

Performance of IT Investments (Portfolio ROI) Cost and efficiency of IT infrastructure (TCO) Service-enablement of information systems (Reuse) Business process reengineering (Process cost) Delivery of new offerings (Public value) Reorganization (Clarity of message rated by

employees) Strategy-making and testing (Executive

participation)

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Simple Lifecycle Model

Vision/Mission

Strategy

Portfolio

ProblemsSolutions

MatchesSponsors

Candidate Solutions

Rating & Ranking Candidate Solutions

Recommended Solutions

Approved Solutions

Budgeted SolutionsImplementation

Operations

Enterprise Architecture, Program Performance and Financial Performance Management

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To apply EA the agency must align, integrate, and informate its controls

Organizational decisions depend on controls – EA is one of many

To support decisions EA has to be part of the controls EA depends on other controls such as asset inventory or IT

standards and supports other controls such as strategic planning or budgeting

Informated Controls can give decision-makers information about the state and performance of organizational processes and tools for intervening to improve performance

If the controls are inconsistent, the information produced by them will be inconsistent, and the EA will be less useful

The absence of certain controls such as data management may prevent EA from delivering much value at all

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Enterprise

Mission

Business Management

Federal-wide

IT Controls

Federal-wide Controls

Exhibit 300 Exhibit 53 FISMA PMA GPRA OMB PART OMB circulars OPM rules FAR GAO Audits

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Enterprise

Mission

Business Management

Federal-wide

IT Controls

Enterprise-wide Controls

Strategic Plan Budget and budget

guidance Acquisition policy Personnel policy Enterprise Architecture Certification and

Accreditation Performance reporting Organizational orders Operational policy e.g.

CM

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Enterprise

Mission

Business Management

Federal-wide

IT Controls

Mission Controls

Mission-specific policy and orders

Instruction manuals Strategic plan Budget Portfolio Operational QC and QA Hiring and training

practices Job design Technical standards

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Enterprise

Mission

Business Management

Federal-wide

IT Controls

Business Management Controls

Budget guidance Committing Obligating

Acquisitions guidance Initiating Acquiring Deploying Decommissioning

HR personnel management policies

Physical security

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Enterprise

Mission

Business Management

Federal-wide

IT Controls

IT Controls

IT standards Solution development

lifecycle methodology Logical security Boundary protection Identity management Encryption Approved devices Network access Service desk Change management Asset inventory

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Many IT Investments Don’t Deliver

Given the scale of government programs, sometimes large IT investments are unavoidable

According to a long-term study of IT investments by the Standish Group Only one-third of all IT investments deliver the

expected functionality about on time and on budget

Evidence suggests that the probability of a failed IT investment rises with its cost

Page 12: Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community.

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Reducing IT Investment Failure

The processes required to conceive of, architect, choose, fund, implement, and operate IT investments span many organizational disciplines (strategy, finance, solution development, etc)

Looking at these processes together as a system helps us see many disconnects

According to the IT literature, the biggest causes of IT investment failure are a lack of business support, inadequate program management, and misunderstood requirements

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Key Controls for Portfolio Management (PfM)

Enterprise

Mission

Business

Federal

IT

Exhibit 300Exhibit 53FISMAPMAGPRA

OMB PAROMB circularsOPM rulesFAR

GAO Audits

Strategic PlanBudget and budget guidanceAcquisition policyPersonnel policy

Enterprise ArchitectureCertification and Accreditation

Performance reportingOrganizational ordersOperational policy e.g. CM

Mission-specific policy and ordersInstruction manualsStrategic planBudgetPortfolioOperational QC and QAHiring and training practicesJob designTechnical standards

Budget guidanceCommittingObligating

Acquisitions guidanceInitiatingAcquiringDeployingDecommissioning

HR personnel management policiesPhysical security

IT standards

Solution development lifecycle methodologyLogical securityBoundary protectionIdentity managementEncryptionApproved devicesNetwork accessService desk

Change managementAsset inventory

Page 14: Information Resources Management College National Defense University EA Development and Authority Con Kenney 3 August 2010 “A global learning community.

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Key Steps to FAA PfM over time

“Getting to Green” in the PMA Scorecard Establishing EA policy in our acquisition system Compiling an inventory of IT assets Chartering investment, architecture, and technology review boards Agreeing to IT standards Modeling portfolio management process Strengthening configuration management policy Developing “investment roadmaps” to document our transition

strategy Establishing portfolio management policy Piloting portfolio management

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Complex mesh of stakeholders and controls

Step Stakeholders Controls

“Getting to Green” Federal, Enterprise PMA, EA

EA in acquisitions Enterprise, Business, IT Acquisition policy, Acquisitions guidance

IT asset inventory IT Asset inventory

Chartering boards Federal, Enterprise, IT PMA, GAO Audits, EA

Modeling PfM Federal, Enterprise GAO Audits, EA

IT standards IT IT standards

Configuration management policy

Mission, IT Operational policy, Change management

“Investment roadmaps” Enterprise, Mission Strategic plan, Budget

PfM policy Federal, Enterprise GAO Audits, Strategic Plan,

Budget, EA

Piloting PfM Mission Strategic plan, Budget,

Portfolio

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Where to Start? It depends.

Current state of the organization Stable vs. in flux Happy vs. unhappy stakeholders Well-funded vs. subsistence

Strategic challenges facing the organization More of the same vs. transformation Stakeholder support vs. opposition

Concerns of authorizing agencies OMB passback GAO audits IG reports

Strengths of the IT leaders Skills Relationships with key internal and external partners Understanding of the agency’s mission and processes

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Backup

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Overview of Changes to Controls over time

Exhibit 300Exhibit 53FISMAPMAGPRAOMB PARTOMB circularsOPM rulesFARGAO Audits

Strategic PlanBudget and budget

guidanceAcquisition policyPersonnel policyEnterprise ArchitectureCertification and

AccreditationPerformance reportingOrganizational ordersOperational policy eg. CM

Mission-specific policy and orders

Instruction manualsStrategic planBudgetPortfolioOperational QC and QAHiring and training practicesJob designTechnical standards

Budget guidance

Committing

Obligating

Acquisitions guidance

Initiating

Acquiring

Deploying

Decommissioning

HR personnel management policies

Physical security

IT standardsSolution development

lifecycle methodology

Logical securityBoundary protectionIdentity managementEncryptionApproved devicesNetwork accessService deskChange managementAsset inventory

Key

Pre-2003 xxxxxxx

2003-5 xxxxxxx

2006-8 xxxxxxx

2009-11 xxxxxxx

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Key Controls for Cost and efficiency of IT infrastructure

Enterprise

Mission

Business

Federal

IT

Exhibit 300Exhibit 53FISMAPMAGPRAOMB PAROMB circularsOPM rulesFARGAO Audits

Strategic Plan

Budget and budget guidanceAcquisition policyPersonnel policyEnterprise ArchitectureCertification and AccreditationPerformance reportingOrganizational orders

Operational policy e.g. CMMission-specific policy and ordersInstruction manualsStrategic plan

BudgetPortfolioOperational QC and QAHiring and training practicesJob design

Technical standards

Budget guidanceCommittingObligating

Acquisitions guidanceInitiatingAcquiringDeployingDecommissioning

HR personnel management policiesPhysical security

IT standardsSolution development lifecycle methodologyLogical securityBoundary protectionIdentity managementEncryption

Approved devicesNetwork accessService deskChange managementAsset inventory

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Mechanism/

Benefit

EA Govern-

ance

Standards Method-

ology

Tools Asset

Disco-very

Asset Lifecycle

IT Strategy Pro Forma IT Budget

Search Cost Mod Mod Mod Mod High High High High High

Compliance Cost

Low Mod Mod Mod High High High High High

Non-compliance cost

Low Low Mod Mod High High High High High

Unnecessary & redundant investment

Mod Mod Mod High High High High High High

Lifecycle reuse

Low Low Low Mod High High High High High

IT Optimization

Low Low Low Low Mod Mod High High High

Cumulative Benefits of Controls