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Information Flow on the Intranet at Region Västra Götaland
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Information Flow on the intranet at Region Västra Götaland Kristian Norling Findwise KristianNorling Search Solutions 2011, London, 16th November
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Presentation made at Search Solutions 2011, 16th of november in London. At Region Västra Götaland the goal to give the right person, the right information at the right time, place and context on the intranet, led to a holistic view of information flow including the life cycle of information. Even though the search platform plays a very important part of the information flow, it exists in an ecosystem of systems supporting the intranet. Kristian will talk about how that ecosystem works in practice and show some examples.
Transcript of Information Flow on the Intranet at Region Västra Götaland
Information Flow on the intranet at Region
Västra Götaland
Kristian NorlingFindwise
KristianNorling
Search Solutions 2011, London, 16th November
AbstractAt Region Västra Götaland the goal to give the right person, the right information at the right time, place and context on the intranet, led to a holistic view of information flow including the life cycle of information. Even though the search platform plays a very important part of the information flow, it exists in an ecosystem of systems supporting the intranet. Kristian will talk about how that ecosystem works in practice and show some examples.
Agenda
• Region Västra Götaland
• The problems
• Information flow system
• The different components
• iFeed: An example
• Problems solved?
Region Västra GötalandPublic sector
50.000 employees
© Region Västra Götaland
Information Flow blog post serieshttp://sys64738.se/2010/10/information-flow-overview/
The problems
• Unable to give the right person, the right information at the right time (+in the right context +right device)
• Lack of master-metadata
• No real-time updating of search index
• No real-time distribution of content
• No Push - only Pull
Information flow system
The components
• Metadata-service
• Atom feeds
• PubSubHubbub
• Search Engine
• Alternative UI
Real-time distribution of Atom feeds
RepositoryPublishedDocuments
WCM (Episerver)
Search Engine Index(Lucene/Solr)
PuSH-server(Open Source)PubSubHubbub
Atom
Portal (Liferay)
RSS/Atom portlet
Content portlet
Alfresco portlet
Atom
Atom
Atom
Document management(Alfresco)
SitemapOpenSearch
Atom
System Y
URL-service(Open Source)
Metadata-service(Apelon DTS)
Crawler
Metadata
Persistent URLs
Metadata
Metadata
Search Engine GUI
Content analysis
Keyword-service
Controlled vocabularies
Shortened URL
iFeed
Atom
FiletransferEvent
iFeed: An example
Problems solved?
Some problems solved
• Master metadata
• Awareness of the importance of information quality
• Real-time distribution
• Near Real-time indexing
Some problems unsolved
• Link persistence
• Domain expertise for information topics
• Still boring to fill out metadata fields...
• Tagging / Folksonomy
Questions?
www.slideshare.net/kristiannorling
twitter.com/kristiannorling
sys64738.se
www.linkedin.com/in/kristiannorling
Thank you!
