Information Availability
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Transcript of Information Availability
Information Availability
Brett PaulsonSr. VP and Chief Information OfficerBoard of Trade Clearing Corporation
FIA – November 7, 2002
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Key Role of Board of Trade Clearing Corporation in Industry—Risk Mitigation
Strategy For Information Availability Ensures Financial Integrity Under Disaster Scenarios
Clearing Corporation Application Portfolio Web Based Trade Management Web-Based Back Office Transaction Management Paperless Clearing Deliveries ATOM/GAINS Market Information Clearing Corp Hosted Applications
Introduction
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Recoverability Inside and Out
Disaster Recoverability is Architected into Clearing Corporation Systems Infrastructure
Data Center Configuration Includes Primary and Hot Standby for Minimal Recovery Time
Communication Infrastructure Connects Customers and Key Partners to Recovery Site
Recovery Plan Tested Continuously to Ensure Viability
Company Escalation Procedures Incorporate Disaster Problem Management
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Data Center Configuration
Primary Data Center Redundant Power Feeds
From Power Company Primary Power Source
Backed Up By UPS/Battery
Redundant Chilling Systems (Electrical, Chilled Water)
Primary and Dial-up Customer Communication Lines
Recovery Data Center Hardened “Disaster
Resistant” Data Center Facility
Redundant Power Feeds From Power Company Plus UPS Batteries
Backup Power Generators
Redundant Chilling Systems
Multiple Telco Vendor Connectivity
Geographic Location Outside of Downtown Chicago
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Recovery Features of System Architecture
Production Data is “Mirrored” Instantaneously To Remote Site to Minimize Recovery Time
Recovery of Systems is Accomplished Within 60 Minutes
Web Applications Seamlessly Transition to the Remote Data Center at Recovery Time
Private Customer Network and Internet Service is Transitioned to Remote Data Center Within Minutes of Recovery
Clearing Corporation Email is Hosted by Separate Service Provider in a Disaster-Resistant Data Center Outside of the Loop
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Disaster Recovery Customer Support
Office Space in Downtown Chicago is Maintained for Business Support
Additional Office Space at Remote Recovery Site is Available for Technical and Business Support
Primary and Backup Data Centers are Connected to Customers Via Private Network and Internet
Clearing Corporation Supports Multiple Methods of Data Transfer for Customer Information (FTP, MQ, E-Mail, Diskette, Mag Tape)
Upon Recovery, All Firm Reports and Data is Immediately Available via the Internet or Private Network
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Technology
IBM Mainframe Environment Mirrored Using XRC Software (440 Gigabytes of Data)
Oracle Databases Copied to Remote Site Using Oracle Replication Server
Solaris and Windows NT File Systems are Mirrored with Veritas On Network Attached Storage
Processing Capacity Available for Recovery is Maintained in Lock Step with Production Capacity Needs
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Recovery Testing
Clearing Corporation Executes Approximately 8 Recovery Tests Annually
Average Recovery Time for Production Environment is 45 to 60 Minutes
Customer Connectivity Tested Minimum 2 Times Per Year
Recovery of Clearing Corporation-Hosted Applications Are Included in Recovery Tests
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Concerns
9/11 Identified Risks Associated With a Potential “Regional Disaster”
Recovery Plans Need to Account for the Unavailability of Key Staff Members
Risks Associated With Cyber Terrorism Availability of Human Resources in Light of
Possible Biological or Chemical Threats (e.g., Small Pox, Anthrax)
Compliance With Government White Papers Regarding Data Center Recovery Requirements