iNFORM - pdlocalgov.com.au · iNFORM hhh3hhCounchwithhh ... existhoftwarehhhistihhhh hhhhisteQLhhh...
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Incomplete applications are a major inconvenience to Councils3 affecting qstop clockq statistics and are a source of delays and frustration in application assessment to applicantsQ Point Duty-s iNFORM for Development and Building (DA/BA) Applications is a web based interface that collates development and building applicationsQ Structured around an applicant making an enquiry3 the interface uses a series of structured forms to collect the required informationQ Applicants are alerted to missing information and enquiries cannot be sent until sufficient information has been collatedQ When an enquiry meets appropriate criteria the enquiry can become an formal applicationQ The interface offers help and guidance for applicants and a full communication channel between Council and the applicantQ iNFORM tracks all interactions3 providing Council with a robust audit trailQ INFORM uses Point Duty-s iNMEDIAS to connect to Councils existing software applications and existing Council data such as name and property registersQ iNMEDIAS also allows previously separate applications 7 such as GIS platforms 7 to be seamlessly integrated into one interface for DAUBA processingQ wwwQpointdutyQcomQau 0U+M Queen Street3 West Ulverstone3 Tasmania3 Australia M+54 PhoneF 825 + 26:47++:: MobF 166M 295 529 FaxF 825 + 26:47+0:: F O RM Access to local government N i MEDIAS N i Reduce the time to prepare valid applications iNFORM incorporates pre7filling and storage of consumers details and documents reducing the time it takes to complete applicationsQ iNFORM has built in help and support specific to the type of application to explain and guide applicantsQ O Matched to Council Data iNFORM matches user and other data to existing council data records to ensure full data integrity and speed up the processQ O Connects to existing software Minimise data entry. Data from the iNFORM can be made available to existing software applications and records systemsQ O Audit and Governance All interactions by consumers and council3 are tracked giving a robust audit trailQ O Status Notification Consumers and Council are notified at each step of the process on the current status and what actions need to be takenQ O No File Size Limit Traditionally email is limited by file attachment sizesQ iNFORM allows files of any size to be sent to Council and between any registered userQ O Reports A comprehensive report can be generated with all data and interactions for auditingQ O powered by Improve Customer Experience iNFORM gives consumers a structured pathway to compile all the necessary information for a valid applicationsQ O Development and Building APPLICATIONS Provide a web based interface for Council interactions Development3 building3 premises3 inspections3 compliance3 asset damageF iNFORM provides a web based interface for the delivery of Council services linked to Council dataQ O wwwQpointdutyQcomQau 0U+M Queen Street3 West Ulverstone3 Tasmania3 Australia M+54 PhoneF 825 + 26:47++:: MobF 166M 295 529 FaxF 825 + 26:47+0::
Transcript of iNFORM - pdlocalgov.com.au · iNFORM hhh3hhCounchwithhh ... existhoftwarehhhistihhhh hhhhisteQLhhh...
Incompletehapplicationsharehahmajorhinconveniencehtoh
Councils3haffectinghqstophclockqhstatisticshandharehahsourcehofh
delayshandhfrustrationhinhapplicationhassessmenthtohapplicantsQ
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PointhDuty-shiNFORM for Development and Building (DA/BA)
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developmenthandhbuildinghapplicationsQh
Structuredharoundhanhapplicanthmakinghanhenquiry3htheh
interfacehuseshahserieshofhstructuredhformshtohcollecththeh
requiredhinformationQhhApplicantsharehalertedhtohmissingh
informationhandhenquirieshcannothbehsenthuntilhsufficienth
informationhhashbeenhcollatedQ
Whenhanhenquiryhmeetshappropriatehcriteriahthehenquiryhcanh
becomehanhformalhapplicationQhh
Thehinterfacehoffershhelphandhguidancehforhapplicantshandhah
fullhcommunicationhchannelhbetweenhCouncilhandhtheh
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iNFORMhtrackshallhinteractions3hprovidinghCouncilhwithhahrobusth
audithtrailQhhhh
INFORMhuseshPointhDuty-shiNMEDIAShtohconnecthtohCouncilsh
existinghsoftwarehapplicationshandhexistinghCouncilhdatahsuchh
ashnamehandhpropertyhregistersQLiNMEDIAShalsohallowsh
previouslyhseparatehapplicationsh7hsuchhashGIShplatformsh7htoh
behseamlesslyhintegratedhintohonehinterfacehforhDAUBAh
processingQhh
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WesthUlverstone3hTasmania3hAustraliahM+54PhoneFh825h+h26:47++::
MobFh166Mh295h529FaxFh825h+h26:47+0::
FORMAccessLtoLlocalLgovernmentNi
MEDIASNi
ReduceLtheLtimeLtoLprepareLvalidLapplicationsLiNFORMhincorporateshpre7fillinghandhstoragehofhconsumershdetailshandhdocumentshreducinghthehtimehithtakeshtohcompletehapplicationsQhhiNFORMhhashbuilthinhhelphandhsupporthspecifichtohthehtypehofhapplicationhtohexplainhandhguidehapplicantsQ
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MatchedLtoLCouncilLDataLLiNFORMhmatcheshuserhandhotherhdatahtohexistinghcouncilhdatahrecordshtohensurehfullhdatahintegrityhandhspeedhuphthehprocessQ
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ConnectsLtoLexistingLsoftwareMinimiseLdataLentry.LLDatahfromhthehiNFORMhcanhhbehmadehavailablehtohexistinghsoftwarehapplicationshandhrecordshsystemsQh
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AuditLandLGovernanceAllhinteractionshbyhconsumershandhcouncil3harehtrackedhgivinghahrobusthaudithtrailQhhhh
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ReportsAhcomprehensivehreporthcanhbehgeneratedhwithhallhdatahandhinteractionshforhauditingQhhhhh
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poweredhby
ImproveLCustomerLExperienceLLiNFORMhgiveshconsumershahstructuredhpathwayhtohcompilehallhthehnecessaryhinformationhforhahvalidhapplicationsQh
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DevelopmentLandLBuildingLAPPLICATIONS
ProvideLaLwebLbasedLinterfaceforLCouncilLinteractionsLDevelopment3hbuilding3hpremises3hinspections3hcompliance3hassethdamageFhiNFORMhprovideshhahwebhbasedhinterfacehforhthehdeliveryhofhCouncilhserviceshlinkedhtohCouncilhdataQ
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wwwQpointdutyQcomQau0U+MhQueenhStreet3h
WesthUlverstone3hTasmania3hAustraliahM+54PhoneFh825h+h26:47++::
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