Infographic - information and customer challenges and solutions for retail banks
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58% of retail banking executives expect to acquire 2% more customers via digital channels but are they ready? Tackling the challenges of the omni-channel customer, regulatory pressure, decentralization and bridging IT systems to optimize efficiency and enhance customer response and experience, using streamlined data.
Transcript of Infographic - information and customer challenges and solutions for retail banks
58% of retail
banking executives
expect to accquire 20%
more customers via
digital channels
Multipledepartments & contact centres
Across allchannels
Regulatorypressure
BridgesexistingIT systems
Automatic capture &
consolidation
Faster response across multiple channels
Drive customersatisfaction
Meet compliance
Free agents togenerate business
Drives e�ciency
Increase employeeproductivity
Financial savings
Provides resilience
Controls data flood
Competitive advantage
Kodak Alaris helps financial institutions e�ectively capture, analyze and streamline their data to drive better customer response and smarter business.
CAPTUREFast, easy, e�ectivecapture of information across multiple channels.
Superior solutions to convert data into actionable information.
Leverage that info for better management ofcustomer informationand response.
SOLUTIONS Kodak Service and Support is one of the largest and most experienced service organisations, operating in 120 countries worldwide.
SUPPORT
Extractand validate
relevant data
Process
ConvertAnalyse
Use data tooptimise business
process and management
workflowHandling structured and unstructured data within one process
Discover more at knowledgeshare.kodakalaris.com
